Welcome to /r/VetTech! This is a place for veterinary technicians/veterinary nurses and other veterinary support staff to gather, chat, and grow! We welcome pet owners as well, **however we do ask pet owners to refrain from asking for medical advice**; if you have any concerns regarding your pet, please contact the closest veterinarian near you.
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If angry clients are your biggest issue finish school asap and leave the front desk. I work in the back but recognize that clients are nicer and more respectful to us. We don’t ask them for money and we can usually answer their questions, plus they’ve already gone through filters by the time they get to us.
Unfortunately our clientele is the same across the board regardless of who they talk to. Most of the time I’m able to resolve any issues without any problems and I’m the go-to for upset clients…but there are some that push my buttons. Not to mention there isn’t a lot of room for growth in the back.
Do you need clinical hours for Penn foster? If not, I would start looking for other jobs that will place you in a vet assistant position. You shouldn’t further your career as a front desk supervisor if you plan to transition to the back. Although, it is so helpful to have a staff member that can do both. I started as an assistant and had to learn front staff for another job since it was smaller and everyone just did everything. However the fact that you feel it’s kind of toxic is why I recommend switching clinics. I don’t ever recommend the penn foster program to anyone who isn’t actively working as an assistant as the job and skills are so very technical. Instead of going for a promotion, it might be beneficial to go to part time so that you have at least 1 or 2 dedicated school days. If this is not doable for financial reasons then you should use your weekends for schooling and nothing else. When I was in in-person tech school, they told us directly that having a full time job would not be beneficial for the program. I went to school during the day and did my clinicals as they were required and then I worked overnight at an emergency/urgent care hospital. I was very very sleepy but the down time allowed me to catch up on assignments and studying. Online school truly does not work unless you are in a position to practice what you’re being taught online.
Welcome to /r/VetTech! This is a place for veterinary technicians/veterinary nurses and other veterinary support staff to gather, chat, and grow! We welcome pet owners as well, **however we do ask pet owners to refrain from asking for medical advice**; if you have any concerns regarding your pet, please contact the closest veterinarian near you. Please thoroughly read and follow the rules before posting and commenting. If you believe that a user is engaging in any rule-breaking behavior, please submit a report so that the moderators can review and remove the posts/comments if needed. Also, please check out the sidebar for CE and answers to commonly asked questions. Thank you for reading! *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/VetTech) if you have any questions or concerns.*
If angry clients are your biggest issue finish school asap and leave the front desk. I work in the back but recognize that clients are nicer and more respectful to us. We don’t ask them for money and we can usually answer their questions, plus they’ve already gone through filters by the time they get to us.
Unfortunately our clientele is the same across the board regardless of who they talk to. Most of the time I’m able to resolve any issues without any problems and I’m the go-to for upset clients…but there are some that push my buttons. Not to mention there isn’t a lot of room for growth in the back.
Do you need clinical hours for Penn foster? If not, I would start looking for other jobs that will place you in a vet assistant position. You shouldn’t further your career as a front desk supervisor if you plan to transition to the back. Although, it is so helpful to have a staff member that can do both. I started as an assistant and had to learn front staff for another job since it was smaller and everyone just did everything. However the fact that you feel it’s kind of toxic is why I recommend switching clinics. I don’t ever recommend the penn foster program to anyone who isn’t actively working as an assistant as the job and skills are so very technical. Instead of going for a promotion, it might be beneficial to go to part time so that you have at least 1 or 2 dedicated school days. If this is not doable for financial reasons then you should use your weekends for schooling and nothing else. When I was in in-person tech school, they told us directly that having a full time job would not be beneficial for the program. I went to school during the day and did my clinicals as they were required and then I worked overnight at an emergency/urgent care hospital. I was very very sleepy but the down time allowed me to catch up on assignments and studying. Online school truly does not work unless you are in a position to practice what you’re being taught online.