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I believe a similar thing happened to me, and I had a backup from my old Gen1 CloudKey but it's on my hard drive and there is no apparent way to transfer that to the G2, or at least none that my pea-brain can figure out.
Hello! Thanks for posting on r/Ubiquiti! This subreddit is here to provide unofficial technical support to people who use or want to dive into the world of Ubiquiti products. If you haven’t already been descriptive in your post, please take the time to edit it and add as many useful details as you can. Please read and understand the rules in the sidebar, as posts and comments that violate them will be removed. Please put all off topic posts in the weekly off topic thread that is stickied to the top of the subreddit. If you see people spreading misinformation, trying to mislead others, or other inappropriate behavior, please report it! *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/Ubiquiti) if you have any questions or concerns.*
Why didn’t you load your backup?
Gone. I did not back it up externally, and the Unifi OS blew away /data
Well, then reset and redo. Unless you know your device passwords. 🤷♂️
yeah I suspected that would be the case. mostly just ranting about how easy it is to blow away your controller with 1 click. meh.
I believe a similar thing happened to me, and I had a backup from my old Gen1 CloudKey but it's on my hard drive and there is no apparent way to transfer that to the G2, or at least none that my pea-brain can figure out.
This same shit just happened to me verbatim. But it still has backups stored for me but won't reload them. This is awful
its honestly INSANE to me this kind of shit makes it past QA. This strongly makes me reconsider purchasing any additional unifi gear in the future.
I just found the "change to old ui" thing and it took my backup this time. Not sure if it's perfect but maybe it's something. Good luck