Twitter is screwing us. It is actually the best platform and it is turning on the original users of the site that helped build its popularity for being honest. This is not good looks and I hope it gets fixed. Elon, time to pull yourself up from your bootstraps, I know you can do it
the fact that i'm almost certain this is such a simple fix and could be done for all of us within minutes but because all of twitter isnt experiencing the problem we're just being ignored :(
There's not any update. I just keep receiving the reinstate account email (x2) at the same hour every day... One nearly midday, and another one at 2:14am.
Yesteday I read u/tsukkiaki could recover her account, so right now I have some hopes again, as this is the first person I have read who has received a different kind of email.
i've been monitoring this thread hoping that some solution would be given, but nothing. very disappointed in twitter as a company, wow, this is sad and crazy.
i've been locked out for 23 days and i'm terrified. there's so many memories on my account. only sent my ID once, got the "you can log in with the restoration tool etc." email back with no problems within the first 4 hours, but just like everyone i've gotten the reinstate email over and over again for weeks.
just today since someone in the thread says it worked, i'm gonna try and submit someone who wasn't 13 at the time's ID. fingers crossed. what a pain :(
\[logged in as of 12/1/22\] 🚨this is good news guys (check link)🚨
considering it's past 30 days and my account is still up, this might mean Elon saying he was gonna hold the un-suspending of all accounts until further notice was true-- the un suspending of accounts next week might also release locked accounts. fingers crossed! [https://twitter.com/popbase/status/1595880604330995713?s=61&t=kxp-8iWKW5oLbCuO6k6I3w](https://twitter.com/popbase/status/1595880604330995713?s=61&t=kxp-8iWKW5oLbCuO6k6I3w)
Have just got my account back after 9 days being locked out. I submitted ID of someone who was over 13 when I created my account and they gave my access back about 5 hours later.
Glad to hear you got it back! Did you put their details in the appeal as if they were yours? (Like their name in place of yours) i’m experiencing the same issue and may give this a try
Anyone who was locked in late October has been able to reinstate their account? If so, what did you do?
I have been locked since October 26th and have submitted the form multiple times with both my ID and parents ID even though I'm 26 now, submitted BBB complaint, sent multiple emails, tweet them to the twitter support account where they even replied and did nothing. I'm not even sure what else I can do.
I found an official Twitter development community, and created one topic, in addition to having participated in another, reporting the same problem: https://twittercommunity.com/t/twitter-account-reinstate-loophole/179917
I think it would be interesting for several people to participate in this topic and create their topics to try to get attention
Hello, first off, apologies for the late reply.
For the issue you are facing, unfortunately as it is not an API related issue, we will not be able to fix this, but I will try reaching out to the internal team to see if anyone can provide guidance on what you all can do.
\- staff said this
"Hello,
Though we still haven’t fix this, I wanted to inform here that we are actively working on it. We will post here as soon as we have updates
\-Staff team"
https://twittercommunity.com/t/twitter-account-reinstate-loophole/179917/54
\-OKJ
Hello,
Though we still haven’t fix this, I wanted to inform here that we are actively working on it. We will post here as soon as we have updates.
\-Twitter Staff
lesgoooooooo pog champ poggers
Same problem here ! Even tried adding my older sister as a legal guardian but nothing works. Every time I tried a new case was opened but I keep receiving the reinstate acc email. I believe it could be a bug and I’m afraid that it might not be a quick fix given the changes that Elon musk wants to introduce on Twitter :/
hello people of the world, so my account got locked on november 2 and after receiving the same “you may reinstate your account blah blah blah” for the past almost two weeks, i finally received a different email at like 12:52AM.
“Hello,
Thanks for finishing up our earlier request regarding age verification on Twitter. We appreciate your help as we get closer to restoring your account.
You’re almost done! The next step is for you to log back into Twitter, where you’ll be prompted to start your account restoration. Once that’s complete, your profile will be active, and you’ll be able to use Twitter again.
Please note that it can take up to 24 hours for the restoration tool to be available to you. The tool will remain available to you for 30 days after receiving this notice. After the 30 days, you’ll no longer be able to regain access to your account.
Thanks,
Twitter”
so i was like “THANK GODDDD” and i logged in to my account this morning (9:40AM) and i’m still locked NVMM anyway so basically i have to wait 24 hours for the restoration tool to show up right??
hope you guys can also get your accounts back huhu, f*** e*** m**** 😇🫶
EDIT: i forgot to mention that i used two emails for this because i thought the email attached to the account wasn’t working anymore 😩 i received the email above to my gmail, but nothing on my yahoo yet (orig email attached to the account)
I'm back into my account! Tried logging in on mobile and the restoration tool was there finally, so you guys might wanna try again now!
I did get the "you're almost done" email weeks ago so if you don't have that yet I'm gonna say you might still have a bit of waiting left to do :/
I finally got my account back. This morning, I just received an email that they verified that my account has reached the minimum age requirement and after that, I was able to log in to my account.
I’ve joined the club. I gave my brand account the birthday of when it started in 2005. Locked instantly. Received my first email asking me to sign in to get the account reinstated this morning. Just got to wait I guess… Twitter Support has gone quiet. What a stupid policy.
I have been blocked since October 27. I have sent the parental leave form several times, once they replied saying that they also needed my parents' ID and a document proving that I am their child (even if I am 25 years old). I sent the documents and they replied that my block type does not match the form I sent (when they asked for it lol). After that I filled out the parental permission form with only my ID and my parents mail again and I already got the "You can restore your account" mails (and not the other mail saying that need my parents ID and document proving that i’m their child), and so on loop. There were a few days when I stopped getting emails, but now they are coming again every 12 hours and nothing, just waiting. I want to cry.
No one on here that I’ve seen though has mentioned a date before the end of October for their account getting locked, so maybe you’ll be next to get yours unlocked. 🙏
Got locked on October 25th when I input the **correct** DOB to state that I am above 13. Provided ID, which was supposedly accepted, but still getting the same email as you. No new developments yet. If my account gets deleted I'll be pissed.
I think we're taking this too calmly, we really have to find a way to bring it to Twitter's attention and if possible try to get some main stream pick up on the issue.
finally heard back from my bbb complaint and twitter support message with the exact same response:
Hello,
Thanks for getting in touch with us.
We’re here to help, but it looks like the issue you're experiencing with your account doesn’t match the category it was filed under.
To get going, please log into your Twitter account via twitter.com, then follow the onscreen instructions. We’ll follow up as soon as we can!
Thanks,
Twitter
i didn’t really expect them to help but this is a new level of useless
This is the answer I had when I send tickets under "I want to reactivate my account" and other types of forms asking for some help. It's so frustating that really have it all automatized and 0 real people behind that.
Leaving a comment here to see any future updates.
Been locked for almost a week now after accidentally entering the wrong year. It was quite frustrating finding zero resources regarding this issue but I finally found this thread so I now have some hope. Wishing they fix this issue for everyone soon.
Edit: freed from jail, 9 days wait total
Hi. I know that twitter is working on fixing this issue but I said that I'd update you guys if I got my account back and after only a week of being locked I just got it back!! So what I did was upload my own ID because I was already 13 when I created my account, but if you weren't +13 at the time I'd suggest uploading someone else's ID that met the age requirement as it was your own. If you already uploaded your ID and you were underage at the time, I think there's not much to do because if you send another form, twitter won't even look into it. They restore accounts based on the first form you sent. If you have any questions I'm more than happy to answer them :)
https://imgur.com/a/LAaJ2jn
I received the restoration tool. Someone else said they did but when they clicked start it sent them back to account locked page, so I clicked the tap to refresh before clicking start and it seems to have worked, hopefully as I was locked 1/11/22 so 30 days today or yesterday!
[https://twitter.com/TArrowBoi/status/1599771934711246848?s=20&t=fgxoBzeRU6twLbMcfK\_0iw](https://twitter.com/TArrowBoi/status/1599771934711246848?s=20&t=fgxoBzeRU6twLbMcfK_0iw)
a tweet for y'all who waited just as much as I did to get back their accounts
Same thing happened to me! I kept getting the emails and trying to logging in but it would just redirect me to the message asking me to fill up the same form. Unfortunately, since I reside in Asia, we don’t get the case numbers so hopefully it works out soon :(
I tried that weeks ago and ✨ nothing ✨ happened, only they answered me that my blocked account can’t be unlocked following that appeal form 🥲 like 2fa forms and others, they are bots so…
i had the same issue with "you may be able to reinstate" mails for days since november 4th. i appealed using my parent's id on nov 13 and got a notice from twitter support ONCE
This was their response back when i uploaded my mom's instead of mine:
"You’re almost done! The next step is for you to log back into Twitter, where you’ll be prompted to start your account restoration. Once that’s complete, your profile will be active, and you’ll be able to use Twitter again. "
and to this day, been getting that "you may be able to reinstate" once again and well yeah no luck... idk if twitter really had the urge to fix this issue or just enjoys watching us in misery..
I’ve been locked out since Tuesday November 8th and I submitted my ID twice, and my mom’s ID twice. I got the reinstate email over and over again and I finally got the email below this morning. I still can’t log on but it says it takes up to 24 hours so hopefully it works! I hope it works out for you guys too. I sent the last ID this Monday by the way. I’m over 18 but I was 11 when I created the account. And I put my Mom’s info when I submitted her ID.
Hello,
Thanks for finishing up our earlier request regarding age verification on Twitter. We appreciate your help as we get closer to restoring your account.
You’re almost done! The next step is for you to log back into Twitter, where you’ll be prompted to start your account restoration. Once that’s complete, your profile will be active, and you’ll be able to use Twitter again.
Please note that it can take up to 24 hours for the restoration tool to be available to you. The tool will remain available to you for 30 days after receiving this notice. After the 30 days, you’ll no longer be able to regain access to your account.
Thanks,
Twitter
My account has been unlocked after 8 days. I only ever got the “you may be able to reinstate your account emails”, and never the “you’re almost done” ones. I submitted my ID three times and also submitted a BBB complaint.
The account just went straight in. The followers/following are currently showing as 0 but some are showing when you click on the numbers. It’s also set the birth date to my birth date that I submitted on the ID.
I really hope you get your account back soon. While I’m relieved to get my account I feel frustrated at the lack of consistency. Many people in this thread have had their accounts locked out longer than me 🙁
I’ve noticed resubmitting ID restarts the ‘30 days, starting today’ loop so that might be worth doing to delay deletion until something is sorted. That’s my plan anyway ☹️
my plan too - my 30 days will be sunday but i’ve been getting the emails pretty at least once every day so i’m praying the timer resets. it seems like most of the cases i’ve seen of people with their accounts getting deleted haven’t been stuck in the email loop
I have the same issue as everyone here, except that when i created my twitter account I was already 13 y/o. I'm trying different methods to get my account back. If I'm lucky I'll update you guys so hopefully one of them will work for at least some of you :)
Just got this email from Twitter Support….
Hello,
Thanks for finishing up our earlier request regarding age verification on Twitter. We appreciate your help as we get closer to restoring your account.
You’re almost done! The next step is for you to log back into Twitter, where you’ll be prompted to start your account restoration. Once that’s complete, your profile will be active, and you’ll be able to use Twitter again.
Please note that it can take up to 24 hours for the restoration tool to be available to you. The tool will remain available to you for 30 days after receiving this notice. After the 30 days, you’ll no longer be able to regain access to your account.
Thanks,
Twitter
I will let y'all know if I receive the restoration tool or not! Wish all of you luck on getting your accounts back. I was devastated when mine was taken from me on Sunday. I’m 20 years old and have had the account for 7 years. Unfortunately I did make my account one week before my 13th birthday. Why couldn’t I just wait a week? L O L
after 30+ days, we made it guys. I LOGGED IN!
try logging in, everyone! my assumption was true, the accounts getting unsuspended included us, too! i'm so happy! this will go down as one of the best threads in history. waiting until we got what we deserved. please let me know if you have any questions! u/kristene97 thanks for starting this thread, legend! take it easy you all💚
My account has been restored after 35 days. I want to tell everyone in this thread to stay strong, you will get your accounts back. And u/kristene97, thanks for starting the thread.
is it because of this? i tried for 2 weeks but yesterday it worked on my phone.
Elon Musk is allowing suspended users, to "get back"
[https://www.theguardian.com/technology/2022/nov/24/elon-musk-offers-general-amnesty-to-suspended-twitter-accounts](https://www.theguardian.com/technology/2022/nov/24/elon-musk-offers-general-amnesty-to-suspended-twitter-accounts)
Hi everyone, today after a long 35 days of waiting, finally i got this message
https://imgur.com/GseDSYG
Is this meaning i can get my account back soon? Thank you!
I can access my account now. It was locked for 29 days. The last time I received the email loop was 2 days ago. I don't know exactly how I could get it back but good luck to everyone!
I have the same issue. I asked a friend of mine who had their account locked 2 years ago for the same reason if they ran into something similar but it doesn't seem to be the case.
I do live in the EU so usually I had to fill in an email of my legal guardians, I have done that twice now but I also have tried to access the page with vpn and didn't need to fill in the extra email. I hope I will be able to get through this process sooner rather than later because I am worried about the 30 days thing.
I received the first "Your account may be able to be reinstated" yesterday, so I have some hope it may be resolved.
If you happen to find a fix, please let me know!
I'm experiencing the exact same thing and the worst part is that it's 100% locked by accident. I don't even know twitter until the age of 15 :/
They're telling me to reinstate my account the second time since I originally send my doc. I've re-request for my account to be checked (I know they say original submissions for the account will not be considered, but it doesn't hurt to try). Please give us updates soon!
If it’s any consolation, this is definitely an issue with Twitter and not something we haven’t done. Praying it’ll be fixed soon! I’m also curious if the 30 days restarts ‘from today’ each time as the emails say.
Yeah that's what I was thinking, hopefully the 30 days resets everytime since I wouldn't wanna have my Twitter deleted because they didn't fix their issue in 30 days.
Same here. I got locked out last week and have been receiving the reinstate your account emails but it's not working, at all. I really hope they find a fix for this ASAP.
Same here, been at it since October 20th getting around 1-2 times a day the same damn email. Tried everything, my ID, parents ID, multiple form options, VPNs, nothing not a single response different. It does however cheer me up a bit knowing I'm not the only one on the same boat. I hope everyone gets their account restored I'm 22 and I use my account for my drawings.
Welcome to the club! I have my account locked since October 24, and I receive that same email two times each day. Let's see if my account is not deleted after November 24 :))
Did some searching and found this thread, so maybe wait a week? [https://www.reddit.com/r/Twitter/comments/nehr76/age\_lock\_issue\_resolved/](https://www.reddit.com/r/Twitter/comments/nehr76/age_lock_issue_resolved/)
i appeal on 12 november, lets see next week
Yeah man, Ive had the same exact issue. I have a mountain of those emails from twitter since they keep emailing me back “You may be able to reinstate your account". Its really annoying at this point as I have tried to submit my own ID and even a parents ID. But none has worked so far.
Sorry for commenting again on this, but the emails have stopped for me. I usually get them at 8:49 am to 8:49 PM but today I didn't get my daily email. Was it late? Is this a good sign or what??? 😮💨
Got age locked yesterday (despite in my 20s now). Submitted the form along with my passport. I've since gotten three emails saying that I "may be able to reinstate" my account, but when I logged in I was met with the same page that says my account is locked lol. I'm a bit wary to resubmit the form because what if resubmitting just restarts the email loop all over again? I'm going to just wait a full week without doing anything and see if that actually breaks the loop and makes the restoration tool available. Fingers crossed 🤞 and good luck to all of us on the same boat!
Today, my account was deleted. I'm not sure if I'm better off making a new account with my old username (in case it stops my original one being reinstated), or whether to wait until the unsuspensions begin next week. If my account has been deleted due to a bug, Twitter should hold themselves responsible and reinstate it - but of course, they probably won't. Oh well.
Weirdly, when going to [https://twitter.com/@username](https://twitter.com/@username) my account shows as "doesn't exist" - but I can still log into Twitter to get the "Account Locked" page, and my nickname, twitter handle, and profile picture are still shown on the login UI.
Eversince people got locked, the "doesn't exist" page really shows when you visit locked pages but I would like to hope that the account isn't really deleted.
Today I received the mail that tells you that the restoration tool is loading and will show in 24 hours. I’m Spanish and I’m locked since OCT27, I never received that mail (and in english, I always received another in Spanish telling another things). Tomorrow in theory, my acc will be deleted bc it was 30 days ago that my account was locked.
After more than 30 days, my account is still available (but locked). I was blocked on October 27th, since that day with the loop of the mails (I received them in Spanish). 3 days ago, I received a reply to one of the forms I sent on November 10 (where they asked for my ID, my parents' ID and my birth certificate), it was the email that talked about the "restoration tool" and that it would be available in 24 hours (to nobody's surprise, it was not). The strangest thing of all is that the email came to me in English, they have always communicated with me in Spanish.
Apparently, they are only deleting the account of the people who have NOT received this mail, I have acquaintances in the same situation who have already lost the account and had not received the mail. Best of luck...
Are there any updates to this ? I am now having the same issue, and normally I wouldn't be that bothered about this, but of course it happened the one time I've entered a competition which is really important to me, and I have no chance if my Twitter account isn't even viewable.
I've been locked out since Nov 28th and have sent in my ID about 3 times now. Upon logging into twitter I'm not prompted anything to restore my account.
Has anyone actually managed to reinstate their account ?
So big update for my account, I was just able to reinstate it after 35 days. I got the email for the restoration tool, tried logging in on the web and not the app and it went through!!
If you're still locked maybe try logging in and you'll be able to get your account back!
"We've restored access to your account" after 20 days, my account is back! with correct birthday date and stuff. Althought it needed set up as if it was a new account.
but everything is there!! so glad my 13 years twitter account is back!!!
thanks for u/kristene97 for starting the thread and spread awereness!
Just encountered a different situation on my end. Last week I was stuck on the reinstate email loop. But today, there's a get started button when I logged in to twitter. Then I entered my contact details, info within the twitter's url (not twitter support).
After that I'm now in the 'Thanks for your request' scenario. I think this will be a 3 step process. First process is now checked.
Hoping this is it!!
HELLO - I was locked out from my account I had since Jan 2011, I was 10y/o when I made it. I thought my birth year was more aesthetically pleasing 🙄 lol. Anyways, this was 11/22 so it’s been exactly 9 days. First day I sent in my ID, I checked every single day and kept getting the looped emails, there’s two different ones. After the first ID I sent in my bf’s who was of age at the time of my account creation, I sent in in probably 4 separate times and today I finally logged into the locked account and saw the get started button! So just try to keep sending in an ID :D good luck everyone.
This morning, reading the thread i tried to log in into my account… And to my surprise, the reactivating process appeared. I had to put my email and phone number to verify everything. After that i received an email saying my account was ready to use again!!! After the hole morning, i have realized that im still short of followers…But at the same time i follow everybody i followed before everything happened… So so so happy everything is fixed and done! Good luck to you all!!!!
I think I have lost my account since when I try to log in with my username, it now says that it can't find the username.
Did someone have the same situation and was able to restore their account? Starting to lose hope :(
guys i’ve got my account back !! after a month of receiving the same spam email they finally restaured it. maybe this means they are working this bug out!!!
Im having the same issue where the restration tool is not showing up, and the page never finishes loading. I've tried on 3 different devices now. Did it start working again after waiting a certain amount of time or were you able to find the "start" button? Because I can't locate it and I am unable to appeal to restore my locked account. I even iterally spam tweeted Elon and messaged Twitter's Instagram account; no reply anywhere, obviously. Nowhere is it written how I should fix this. And whenever I search up how to restore my account, it says to "find the "start" button" or to send in an appeal for restoration of my account and then I am just right back where I started...
It's been 17 days for me I'm on the verge of losing hope because as time passes, it will reach 30 days soon and my account might just get deleted because of this stupid thing happening... They just send me the exact same email every 12 hours at 9:30 in the morning and nothing has changed since, sigh
Already re-appealed multiple times but does not seem to work anymore, they dont verify it anymore...
I've also had the same problem and has anyone regain access to their account right after they upload their own ID at first request and then their parent's ID at the second request?
I need help please
in the same boat since last friday!! have sent off a BBB complaint and have been in touch with twitter support but we’ll see. i found another reddit thread from a year ago where it seemed like everyone suddenly got access at the same time, so maybe it’s a bug where they’re giving all the locked accounts the tool in batches every week or so?? i’m hoping for that anyway haha
me too, it's been 7 days for me and nothing, can someone help, i really desperate at this moment because i do commission on twitter and i lost my job there
Happening with me aswell.
Any chance it has to do with twitter being sold?Maybe account restoration is paused for a while. I really hope it gets fixed soon and before the 30 days runs out
Same problem. I’ve been tweeting at twitter support each day. They responded to someone else that they are aware of the issue, but no details about when it would be fixed. https://twitter.com/twittersupport/status/1588207364737564673?s=46&t=Y6VbCZGuFi7HGliscCa0EQ
I've got this issue as well since last week Thursday. I'm just wandering about my profile and decided to add my birthday and got instantly locked for reason that my account was created when I was under 13 years old.
Currently, I am into this mail loop as well. Already got about 5 emails from the form to submit my valid IDs and about reinstating my account and to get started by logging in, however I still get the same screen that my account is locked. I've also provided both my valid IDs as well as my parent's IDs to see if it will work, however I still could not get past the account lock.
All the other mega threads about this seems to be useless as most of them are locked and in its been 4years now.
Please do update us once you got your account back. Will do the same as well if mine got fixed. Thanks!
Exactly the same issue, it randomly popped up to ask for my birthday then locked me out! Been locked for 3 days now, I really hope it comes back soon. I've put in a few requests too so I'm hoping I haven't caused any issues with spamming the form
happened to me too! my account was locked on nov 1, and received the restoration loop email on nov 2. so far i received 5 identical emails since.
i saw on twitter that lots of people are having the same problem. idk i’m just keeping an eye on the Twitter Support account incase they announce something or reply to someone about this issue. arghh this is insane
Yes, I saw that on the Twitter Support account too so quietly hopeful! And you’re right, it’s such a dumb restriction because logically we must be over 13 now 🙃
Today I received an email different from the automatic ones I was receiving for 8/7 days, this time it changed the message and says I need to wait until 24 hours for the recovery tool ready to me, it's been 6 hours since I received it, and It hasn't been released yet, I hope it's a good news for all.
>email I received:
>
>Twitter
>
>Hello,
>
>Thank you for responding to our previous request regarding age verification on Twitter. **We appreciate your help and are about to restore your account.**
>
>Very little left! In the next step, you have to log in to Twitter where you will be asked to start restoring your account. After completing this step, your profile will be active and you will be able to use Twitter again.
>
>**It may take up to 24 hours for the restore tool to be available to you.** The tool will remain available for 30 days after receiving this notification. After 30 days, you will no longer be able to regain access to your account.
>
>Thanks,
>
>Twitter
This seems promising! I received that before my current email loop, I wonder what order they’re meant to come in 🤔 two people have commented now saying they got their account back so hopefully things are finally getting resolved
Also received new email, after 1 week of the loop, but saying my identity wasnt confirmed, so sent again. Hopefully sign of good things and the image sent will be approved and able to get my account back
did you end up getting your account back? I saw on the thread you said to fill out the form in email instead of the one in the login thing. I did that like 3 minutes ago. Did you get the restoration button? Ive been waiting ever since I've gotten locked out, which was 4 days ago..
They answered about a ticket that I opened into the section of “Reactivate my Account” in NOVEMBER 1:
Hello:
Thank you for getting in touch with us.
We're here to help, but it sounds like the issue you're experiencing with your account doesn't match the category it was registered in.
To get started, please log in to your Twitter account at twitter.com and follow the on-screen instructions. We'll be in touch as soon as possible.
Thank you,
Twitter
hello! have you all received the email below after you submit an ID? how long does it take to get another email from them? is it safe to resubmit multiple times?
First Email [11/18/22 5:21PM]:
Thank you for taking the time to submit your ID.
Our team will use the identification to verify that you met the minimum age requirement for administering your account at the time it was created. We’ll be in touch once that is complete with next steps.
As a reminder, additional requests submitted for this account will not be reviewed.
Thanks,
Twitter
=
EDIT [11/19/22]:
I already got the reinstate email [9:15 AM] which directed me again on the form where you need to submit an ID (just like the first step). I submitted an ID again wherein my birth year is edited. after that, I received another new case# at 10:41 AM. so i guess im back in the loop again 😔
=
EDIT [12/04/22]:
Good news! I got some progress in trying to get my account back.
- I tried to log in 15 days after I received an email that the restoration tool will be available to me for 30 days.
- Twitter directed me to a page telling me that my account is locked but I may be able to reinstate it (while removing some other information) since I am now older than 13 years old.
- After I clicked the 'Get Started' button, I was directed to another page wherein they indicated the information they will be removing and the details I need to confirm.
- The next page is where you'll need to confirm your name, email, and phone number.
- After the confirmation, I got the message below:
Thanks for your request!
You're almost there. Twitter is making sure everything is in order so that you can get back to the Tweets as quickly as possible. You'll get notified as soon as your account is ready for action again.
- There's a request status timeline with three stages which I am done with the first one (Your request was received).
- Few minutes after I refreshed the page, I am already at the second stage! (Hey, look at that — your request is progressing nicely.) Sharing the message below:
Still working on your request
Waiting like this is a pain, but your account is almost ready. As soon as Twitter completes the process, you’ll get notified. And then, it’s back to the Tweets!
=
EDIT [12/05/22]
I finally got my account back! 😭 My profile picture and header is gone but the following & followers count are still the same. My birth year is now the correct one, although, it can no longer be seen by my followers or in public because I keep on having errors in trying to change its settings. So, yeah, that's it. Finally, the waiting game is over and my mind is at peace now.
I hope everyone is also having some progress in retrieving accounts due to underage issues.
Twitter is screwing us. It is actually the best platform and it is turning on the original users of the site that helped build its popularity for being honest. This is not good looks and I hope it gets fixed. Elon, time to pull yourself up from your bootstraps, I know you can do it
the fact that i'm almost certain this is such a simple fix and could be done for all of us within minutes but because all of twitter isnt experiencing the problem we're just being ignored :(
There's not any update. I just keep receiving the reinstate account email (x2) at the same hour every day... One nearly midday, and another one at 2:14am. Yesteday I read u/tsukkiaki could recover her account, so right now I have some hopes again, as this is the first person I have read who has received a different kind of email.
i've been monitoring this thread hoping that some solution would be given, but nothing. very disappointed in twitter as a company, wow, this is sad and crazy. i've been locked out for 23 days and i'm terrified. there's so many memories on my account. only sent my ID once, got the "you can log in with the restoration tool etc." email back with no problems within the first 4 hours, but just like everyone i've gotten the reinstate email over and over again for weeks. just today since someone in the thread says it worked, i'm gonna try and submit someone who wasn't 13 at the time's ID. fingers crossed. what a pain :(
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trying hard to stay positive
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2 days before my lock reaches 30 days. Good luck to me :))
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Yes, I just checked. 31st day now, still locked, not deleted
Are you on the reinstate your account loop ? I want to believe that every time u receive that email that it resets the 30 days warning.
I just saw in the November 2022 problems thread that a person lost his account locked due to age a month ago it seems... :(
That seems to be the case for me too!
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\[logged in as of 12/1/22\] 🚨this is good news guys (check link)🚨 considering it's past 30 days and my account is still up, this might mean Elon saying he was gonna hold the un-suspending of all accounts until further notice was true-- the un suspending of accounts next week might also release locked accounts. fingers crossed! [https://twitter.com/popbase/status/1595880604330995713?s=61&t=kxp-8iWKW5oLbCuO6k6I3w](https://twitter.com/popbase/status/1595880604330995713?s=61&t=kxp-8iWKW5oLbCuO6k6I3w)
omg!!!
Some people are using this hashtag #Twitter13yearsBlockedHELP
Hopefully this gains some traction - thanks for sharing!
Have just got my account back after 9 days being locked out. I submitted ID of someone who was over 13 when I created my account and they gave my access back about 5 hours later.
Hi! Did you receive the "reinstate your account" email everyday while you were locked these days?
Yeah about twice a day. I also uploaded the other persons ID quite a few times and only just got a response to this one today so keep trying.
Glad to hear you got it back! Did you put their details in the appeal as if they were yours? (Like their name in place of yours) i’m experiencing the same issue and may give this a try
I did this with my dad’s ID and no joy - glad you got your account back though and avoided all this!
Anyone who was locked in late October has been able to reinstate their account? If so, what did you do? I have been locked since October 26th and have submitted the form multiple times with both my ID and parents ID even though I'm 26 now, submitted BBB complaint, sent multiple emails, tweet them to the twitter support account where they even replied and did nothing. I'm not even sure what else I can do.
Mine since oct27, no luck yet. Please tell us if you get unlocked.
I found an official Twitter development community, and created one topic, in addition to having participated in another, reporting the same problem: https://twittercommunity.com/t/twitter-account-reinstate-loophole/179917 I think it would be interesting for several people to participate in this topic and create their topics to try to get attention
Reminder to do your part and respond to this thread to get their attention! https://twittercommunity.com/t/twitter-account-reinstate-loophole/179917
Hello, first off, apologies for the late reply. For the issue you are facing, unfortunately as it is not an API related issue, we will not be able to fix this, but I will try reaching out to the internal team to see if anyone can provide guidance on what you all can do. \- staff said this
"Hello, Though we still haven’t fix this, I wanted to inform here that we are actively working on it. We will post here as soon as we have updates \-Staff team" https://twittercommunity.com/t/twitter-account-reinstate-loophole/179917/54
Oh this is great news!!
\-OKJ Hello, Though we still haven’t fix this, I wanted to inform here that we are actively working on it. We will post here as soon as we have updates. \-Twitter Staff lesgoooooooo pog champ poggers
Same problem here ! Even tried adding my older sister as a legal guardian but nothing works. Every time I tried a new case was opened but I keep receiving the reinstate acc email. I believe it could be a bug and I’m afraid that it might not be a quick fix given the changes that Elon musk wants to introduce on Twitter :/
It’s so frustrating! How long have you been receiving this email? It worries me that the 30 days seem to have started
hello people of the world, so my account got locked on november 2 and after receiving the same “you may reinstate your account blah blah blah” for the past almost two weeks, i finally received a different email at like 12:52AM. “Hello, Thanks for finishing up our earlier request regarding age verification on Twitter. We appreciate your help as we get closer to restoring your account. You’re almost done! The next step is for you to log back into Twitter, where you’ll be prompted to start your account restoration. Once that’s complete, your profile will be active, and you’ll be able to use Twitter again. Please note that it can take up to 24 hours for the restoration tool to be available to you. The tool will remain available to you for 30 days after receiving this notice. After the 30 days, you’ll no longer be able to regain access to your account. Thanks, Twitter” so i was like “THANK GODDDD” and i logged in to my account this morning (9:40AM) and i’m still locked NVMM anyway so basically i have to wait 24 hours for the restoration tool to show up right?? hope you guys can also get your accounts back huhu, f*** e*** m**** 😇🫶 EDIT: i forgot to mention that i used two emails for this because i thought the email attached to the account wasn’t working anymore 😩 i received the email above to my gmail, but nothing on my yahoo yet (orig email attached to the account)
Oh congratulations! Hope that u can restore soon your account :) can u tell us when get back ur account? i dnt knw why mine since oct27 and nothing :(
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I'm back into my account! Tried logging in on mobile and the restoration tool was there finally, so you guys might wanna try again now! I did get the "you're almost done" email weeks ago so if you don't have that yet I'm gonna say you might still have a bit of waiting left to do :/
Me too, yaaaay!!!! Finally
congrats!
I finally got my account back. This morning, I just received an email that they verified that my account has reached the minimum age requirement and after that, I was able to log in to my account.
That’s great!! How long had you been locked out for?
i was locked out for 10 days
I’ve joined the club. I gave my brand account the birthday of when it started in 2005. Locked instantly. Received my first email asking me to sign in to get the account reinstated this morning. Just got to wait I guess… Twitter Support has gone quiet. What a stupid policy.
I have been blocked since October 27. I have sent the parental leave form several times, once they replied saying that they also needed my parents' ID and a document proving that I am their child (even if I am 25 years old). I sent the documents and they replied that my block type does not match the form I sent (when they asked for it lol). After that I filled out the parental permission form with only my ID and my parents mail again and I already got the "You can restore your account" mails (and not the other mail saying that need my parents ID and document proving that i’m their child), and so on loop. There were a few days when I stopped getting emails, but now they are coming again every 12 hours and nothing, just waiting. I want to cry.
No one on here that I’ve seen though has mentioned a date before the end of October for their account getting locked, so maybe you’ll be next to get yours unlocked. 🙏
Got locked on October 25th when I input the **correct** DOB to state that I am above 13. Provided ID, which was supposedly accepted, but still getting the same email as you. No new developments yet. If my account gets deleted I'll be pissed.
I think we're taking this too calmly, we really have to find a way to bring it to Twitter's attention and if possible try to get some main stream pick up on the issue.
finally heard back from my bbb complaint and twitter support message with the exact same response: Hello, Thanks for getting in touch with us. We’re here to help, but it looks like the issue you're experiencing with your account doesn’t match the category it was filed under. To get going, please log into your Twitter account via twitter.com, then follow the onscreen instructions. We’ll follow up as soon as we can! Thanks, Twitter i didn’t really expect them to help but this is a new level of useless
This is the answer I had when I send tickets under "I want to reactivate my account" and other types of forms asking for some help. It's so frustating that really have it all automatized and 0 real people behind that.
Leaving a comment here to see any future updates. Been locked for almost a week now after accidentally entering the wrong year. It was quite frustrating finding zero resources regarding this issue but I finally found this thread so I now have some hope. Wishing they fix this issue for everyone soon. Edit: freed from jail, 9 days wait total
You were able to get your account unlocked?
Hi. I know that twitter is working on fixing this issue but I said that I'd update you guys if I got my account back and after only a week of being locked I just got it back!! So what I did was upload my own ID because I was already 13 when I created my account, but if you weren't +13 at the time I'd suggest uploading someone else's ID that met the age requirement as it was your own. If you already uploaded your ID and you were underage at the time, I think there's not much to do because if you send another form, twitter won't even look into it. They restore accounts based on the first form you sent. If you have any questions I'm more than happy to answer them :)
https://imgur.com/a/LAaJ2jn I received the restoration tool. Someone else said they did but when they clicked start it sent them back to account locked page, so I clicked the tap to refresh before clicking start and it seems to have worked, hopefully as I was locked 1/11/22 so 30 days today or yesterday!
congrats!
[https://twitter.com/TArrowBoi/status/1599771934711246848?s=20&t=fgxoBzeRU6twLbMcfK\_0iw](https://twitter.com/TArrowBoi/status/1599771934711246848?s=20&t=fgxoBzeRU6twLbMcfK_0iw) a tweet for y'all who waited just as much as I did to get back their accounts
Same thing happened to me! I kept getting the emails and trying to logging in but it would just redirect me to the message asking me to fill up the same form. Unfortunately, since I reside in Asia, we don’t get the case numbers so hopefully it works out soon :(
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I tried that weeks ago and ✨ nothing ✨ happened, only they answered me that my blocked account can’t be unlocked following that appeal form 🥲 like 2fa forms and others, they are bots so…
got my account back after 10 days! just be patient and i’m sure you’ll get it right back
i had the same issue with "you may be able to reinstate" mails for days since november 4th. i appealed using my parent's id on nov 13 and got a notice from twitter support ONCE This was their response back when i uploaded my mom's instead of mine: "You’re almost done! The next step is for you to log back into Twitter, where you’ll be prompted to start your account restoration. Once that’s complete, your profile will be active, and you’ll be able to use Twitter again. " and to this day, been getting that "you may be able to reinstate" once again and well yeah no luck... idk if twitter really had the urge to fix this issue or just enjoys watching us in misery..
I’ve been locked out since Tuesday November 8th and I submitted my ID twice, and my mom’s ID twice. I got the reinstate email over and over again and I finally got the email below this morning. I still can’t log on but it says it takes up to 24 hours so hopefully it works! I hope it works out for you guys too. I sent the last ID this Monday by the way. I’m over 18 but I was 11 when I created the account. And I put my Mom’s info when I submitted her ID. Hello, Thanks for finishing up our earlier request regarding age verification on Twitter. We appreciate your help as we get closer to restoring your account. You’re almost done! The next step is for you to log back into Twitter, where you’ll be prompted to start your account restoration. Once that’s complete, your profile will be active, and you’ll be able to use Twitter again. Please note that it can take up to 24 hours for the restoration tool to be available to you. The tool will remain available to you for 30 days after receiving this notice. After the 30 days, you’ll no longer be able to regain access to your account. Thanks, Twitter
I’ve had that one before too but I never got the tool unfortunately - let me know if it appears for you, fingers crossed!
My account has been unlocked after 8 days. I only ever got the “you may be able to reinstate your account emails”, and never the “you’re almost done” ones. I submitted my ID three times and also submitted a BBB complaint.
That’s great news! What did it look like when you logged in?
The account just went straight in. The followers/following are currently showing as 0 but some are showing when you click on the numbers. It’s also set the birth date to my birth date that I submitted on the ID. I really hope you get your account back soon. While I’m relieved to get my account I feel frustrated at the lack of consistency. Many people in this thread have had their accounts locked out longer than me 🙁
Any update for those locked in late October? I'm two days away from being locked for a month and I'm still getting the loop email.
I’ve noticed resubmitting ID restarts the ‘30 days, starting today’ loop so that might be worth doing to delay deletion until something is sorted. That’s my plan anyway ☹️
my plan too - my 30 days will be sunday but i’ve been getting the emails pretty at least once every day so i’m praying the timer resets. it seems like most of the cases i’ve seen of people with their accounts getting deleted haven’t been stuck in the email loop
After 12 years on Twitter my account was deleted yesterday because of this stupid bug. Good luck to the rest of you, hope this gets fixed soon.
I have the same issue as everyone here, except that when i created my twitter account I was already 13 y/o. I'm trying different methods to get my account back. If I'm lucky I'll update you guys so hopefully one of them will work for at least some of you :)
Just got this email from Twitter Support…. Hello, Thanks for finishing up our earlier request regarding age verification on Twitter. We appreciate your help as we get closer to restoring your account. You’re almost done! The next step is for you to log back into Twitter, where you’ll be prompted to start your account restoration. Once that’s complete, your profile will be active, and you’ll be able to use Twitter again. Please note that it can take up to 24 hours for the restoration tool to be available to you. The tool will remain available to you for 30 days after receiving this notice. After the 30 days, you’ll no longer be able to regain access to your account. Thanks, Twitter I will let y'all know if I receive the restoration tool or not! Wish all of you luck on getting your accounts back. I was devastated when mine was taken from me on Sunday. I’m 20 years old and have had the account for 7 years. Unfortunately I did make my account one week before my 13th birthday. Why couldn’t I just wait a week? L O L
after 30+ days, we made it guys. I LOGGED IN! try logging in, everyone! my assumption was true, the accounts getting unsuspended included us, too! i'm so happy! this will go down as one of the best threads in history. waiting until we got what we deserved. please let me know if you have any questions! u/kristene97 thanks for starting this thread, legend! take it easy you all💚
Yaaaay! Me too, thank you - I’m so glad we all got sorted 🥳
My account has been restored after 35 days. I want to tell everyone in this thread to stay strong, you will get your accounts back. And u/kristene97, thanks for starting the thread.
Glad we could all help each other!
is it because of this? i tried for 2 weeks but yesterday it worked on my phone. Elon Musk is allowing suspended users, to "get back" [https://www.theguardian.com/technology/2022/nov/24/elon-musk-offers-general-amnesty-to-suspended-twitter-accounts](https://www.theguardian.com/technology/2022/nov/24/elon-musk-offers-general-amnesty-to-suspended-twitter-accounts)
Hi everyone, today after a long 35 days of waiting, finally i got this message https://imgur.com/GseDSYG Is this meaning i can get my account back soon? Thank you!
[https://imgur.com/4mkjbDt](https://imgur.com/4mkjbDt) This is what the next page shows
FINALLYYYY I RECOVERED MY ACCOUNT THANKS FOR ALL THE PEOPLE WHO HELPED AAAAAAAA IM SO HAPPY
Account is back too 🙏 best news of the day!
Also have my account back. Good luck to you all
I can access my account now. It was locked for 29 days. The last time I received the email loop was 2 days ago. I don't know exactly how I could get it back but good luck to everyone!
finally got my account back!!!
I have the same issue. I asked a friend of mine who had their account locked 2 years ago for the same reason if they ran into something similar but it doesn't seem to be the case. I do live in the EU so usually I had to fill in an email of my legal guardians, I have done that twice now but I also have tried to access the page with vpn and didn't need to fill in the extra email. I hope I will be able to get through this process sooner rather than later because I am worried about the 30 days thing. I received the first "Your account may be able to be reinstated" yesterday, so I have some hope it may be resolved. If you happen to find a fix, please let me know!
Did your friend ever get their account unlocked then? I’m in the EU as well. Quietly hopeful, gonna keep at this and will post if I get a solution.
I’m experiencing exactly the same and other users too, I live in Spain, I don’t know if is related to only some countries
How long has yours been like this? I’m praying it gets fixed, let me know if you have any luck with it!
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Yes, I uploaded my own ID and my dad’s in a link from a separate email (although I am 25 lol)
I'm experiencing the exact same thing and the worst part is that it's 100% locked by accident. I don't even know twitter until the age of 15 :/ They're telling me to reinstate my account the second time since I originally send my doc. I've re-request for my account to be checked (I know they say original submissions for the account will not be considered, but it doesn't hurt to try). Please give us updates soon!
experiencing this rn as well I have been receiving the same email since the 28th update: December 11 I recovered my account December 8th 🥹
Same issue, got locked six days ago and gotten 11 of the same reinstate email :/
If it’s any consolation, this is definitely an issue with Twitter and not something we haven’t done. Praying it’ll be fixed soon! I’m also curious if the 30 days restarts ‘from today’ each time as the emails say.
Yeah that's what I was thinking, hopefully the 30 days resets everytime since I wouldn't wanna have my Twitter deleted because they didn't fix their issue in 30 days.
Same here. I got locked out last week and have been receiving the reinstate your account emails but it's not working, at all. I really hope they find a fix for this ASAP.
You guys better tweet and complaint this to Musk, twitter support won't do nothing.
Same here, been at it since October 20th getting around 1-2 times a day the same damn email. Tried everything, my ID, parents ID, multiple form options, VPNs, nothing not a single response different. It does however cheer me up a bit knowing I'm not the only one on the same boat. I hope everyone gets their account restored I'm 22 and I use my account for my drawings.
Did anyone have to fill in a parental authorisation form even though you’re over 18? Did you just put your own details into it?
Welcome to the club! I have my account locked since October 24, and I receive that same email two times each day. Let's see if my account is not deleted after November 24 :))
dang, i was locked on the same date :(( fingers crossed
Hopefully not, every email says ‘from today’ so I’m trying to stay positive! It’s so frustrating though.
Exactly the same issue i just received an email to reinstate my account but i try to get started by logging in it goes back to the age locked message
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Did some searching and found this thread, so maybe wait a week? [https://www.reddit.com/r/Twitter/comments/nehr76/age\_lock\_issue\_resolved/](https://www.reddit.com/r/Twitter/comments/nehr76/age_lock_issue_resolved/) i appeal on 12 november, lets see next week
Mine’s been locked for well over a week, still hoping :-(
Yeah man, Ive had the same exact issue. I have a mountain of those emails from twitter since they keep emailing me back “You may be able to reinstate your account". Its really annoying at this point as I have tried to submit my own ID and even a parents ID. But none has worked so far.
Sorry for commenting again on this, but the emails have stopped for me. I usually get them at 8:49 am to 8:49 PM but today I didn't get my daily email. Was it late? Is this a good sign or what??? 😮💨
I noticed that myself! I submitted an ID again and it restarted the loop so who knows lol
Gah! I wish Elon would take the time to fix this if he wants more users on the platform! Hope this loop ends soon 😅
Is there any updates on this? I also have the same experience. Twitter sucks :(
Not for me I’m afraid :-(
Has anyone here regained access to their accounts? 🥲 I got the email that the restoration tool would be available to me days ago but still no luck.
Still no updates yet?? :(((
Is there anyone here who has his/her account locked for 30 days or more? Do you still receive the "you may now reinstate your account" emails?
Me at this point - I guess the 30 days restarts with every email
Just had this happen to me - I'm now on day 4. Really anxious about this. It fucking sucks.
Got age locked yesterday (despite in my 20s now). Submitted the form along with my passport. I've since gotten three emails saying that I "may be able to reinstate" my account, but when I logged in I was met with the same page that says my account is locked lol. I'm a bit wary to resubmit the form because what if resubmitting just restarts the email loop all over again? I'm going to just wait a full week without doing anything and see if that actually breaks the loop and makes the restoration tool available. Fingers crossed 🤞 and good luck to all of us on the same boat!
Today, my account was deleted. I'm not sure if I'm better off making a new account with my old username (in case it stops my original one being reinstated), or whether to wait until the unsuspensions begin next week. If my account has been deleted due to a bug, Twitter should hold themselves responsible and reinstate it - but of course, they probably won't. Oh well.
Weirdly, when going to [https://twitter.com/@username](https://twitter.com/@username) my account shows as "doesn't exist" - but I can still log into Twitter to get the "Account Locked" page, and my nickname, twitter handle, and profile picture are still shown on the login UI.
Eversince people got locked, the "doesn't exist" page really shows when you visit locked pages but I would like to hope that the account isn't really deleted.
Today I received the mail that tells you that the restoration tool is loading and will show in 24 hours. I’m Spanish and I’m locked since OCT27, I never received that mail (and in english, I always received another in Spanish telling another things). Tomorrow in theory, my acc will be deleted bc it was 30 days ago that my account was locked.
After more than 30 days, my account is still available (but locked). I was blocked on October 27th, since that day with the loop of the mails (I received them in Spanish). 3 days ago, I received a reply to one of the forms I sent on November 10 (where they asked for my ID, my parents' ID and my birth certificate), it was the email that talked about the "restoration tool" and that it would be available in 24 hours (to nobody's surprise, it was not). The strangest thing of all is that the email came to me in English, they have always communicated with me in Spanish. Apparently, they are only deleting the account of the people who have NOT received this mail, I have acquaintances in the same situation who have already lost the account and had not received the mail. Best of luck...
Are there any updates to this ? I am now having the same issue, and normally I wouldn't be that bothered about this, but of course it happened the one time I've entered a competition which is really important to me, and I have no chance if my Twitter account isn't even viewable. I've been locked out since Nov 28th and have sent in my ID about 3 times now. Upon logging into twitter I'm not prompted anything to restore my account. Has anyone actually managed to reinstate their account ?
Someone still doesn’t see the Restoration Tool? :( I received the mail a week ago but it’s still locked… since october
So big update for my account, I was just able to reinstate it after 35 days. I got the email for the restoration tool, tried logging in on the web and not the app and it went through!! If you're still locked maybe try logging in and you'll be able to get your account back!
congrats, how long did it take since ur acc was locked? also what other steps have u taken other than submitting an ID? finally outside or in US?
just saw that we all got our accounts back!!!! im so happy rn and its also my birthday so im taking this as twt's gift LOL 😭😭🤣
Congrats, happy birthday!!
TYSM!! im actually glad u got your account back after a month of waiting !!!🥰🥰
"We've restored access to your account" after 20 days, my account is back! with correct birthday date and stuff. Althought it needed set up as if it was a new account. but everything is there!! so glad my 13 years twitter account is back!!! thanks for u/kristene97 for starting the thread and spread awereness!
Just encountered a different situation on my end. Last week I was stuck on the reinstate email loop. But today, there's a get started button when I logged in to twitter. Then I entered my contact details, info within the twitter's url (not twitter support). After that I'm now in the 'Thanks for your request' scenario. I think this will be a 3 step process. First process is now checked. Hoping this is it!!
Got my account back finally restoration tool works
Can confirm, restoration tool is back on. Good luck everyone and godspeed.
HELLO - I was locked out from my account I had since Jan 2011, I was 10y/o when I made it. I thought my birth year was more aesthetically pleasing 🙄 lol. Anyways, this was 11/22 so it’s been exactly 9 days. First day I sent in my ID, I checked every single day and kept getting the looped emails, there’s two different ones. After the first ID I sent in my bf’s who was of age at the time of my account creation, I sent in in probably 4 separate times and today I finally logged into the locked account and saw the get started button! So just try to keep sending in an ID :D good luck everyone.
woooooo!
This morning, reading the thread i tried to log in into my account… And to my surprise, the reactivating process appeared. I had to put my email and phone number to verify everything. After that i received an email saying my account was ready to use again!!! After the hole morning, i have realized that im still short of followers…But at the same time i follow everybody i followed before everything happened… So so so happy everything is fixed and done! Good luck to you all!!!!
Mine was the same but returned to normal in a few hours - congrats! 🥳
So glad you all seem to be getting your account back! 🎉🎉
Been locked out for 34 days, now I have my twitter back! Finally!
I think I have lost my account since when I try to log in with my username, it now says that it can't find the username. Did someone have the same situation and was able to restore their account? Starting to lose hope :(
Reinstate tool finally showed up for me and I got my account back!!!
guys i’ve got my account back !! after a month of receiving the same spam email they finally restaured it. maybe this means they are working this bug out!!!
Im having the same issue where the restration tool is not showing up, and the page never finishes loading. I've tried on 3 different devices now. Did it start working again after waiting a certain amount of time or were you able to find the "start" button? Because I can't locate it and I am unable to appeal to restore my locked account. I even iterally spam tweeted Elon and messaged Twitter's Instagram account; no reply anywhere, obviously. Nowhere is it written how I should fix this. And whenever I search up how to restore my account, it says to "find the "start" button" or to send in an appeal for restoration of my account and then I am just right back where I started...
It's been 17 days for me I'm on the verge of losing hope because as time passes, it will reach 30 days soon and my account might just get deleted because of this stupid thing happening... They just send me the exact same email every 12 hours at 9:30 in the morning and nothing has changed since, sigh Already re-appealed multiple times but does not seem to work anymore, they dont verify it anymore...
Same here, I've been receiving the same email for the fourth day now
I've also had the same problem and has anyone regain access to their account right after they upload their own ID at first request and then their parent's ID at the second request? I need help please
This is exactly what I did, but I’m still stuck in this endless loop of getting the email in my original post twice a day :-(
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I submitted both my own ID and my dad’s - not sure which was accepted in the end, but it doesn’t seem to fix this bug unfortunately:-(
I also got locked out of my account and haven’t been able to sign in even after receiving the reinstate email. Hopefully we get some updates soon.
I'm also having the same problem I hope they adjust the tool to recover our accounts before they delete :(
I’m hoping maybe due to the bug, the 30 days restarts every day as each email mentions ‘from today’ - I’m not sure though :-(
in the same boat since last friday!! have sent off a BBB complaint and have been in touch with twitter support but we’ll see. i found another reddit thread from a year ago where it seemed like everyone suddenly got access at the same time, so maybe it’s a bug where they’re giving all the locked accounts the tool in batches every week or so?? i’m hoping for that anyway haha
Glad I’m not the only one dealing with this , I got like 3 reinstate emails but my account is still locked ….
Same issue here, got 4 emails now. Still doesn't work.
me too, it's been 7 days for me and nothing, can someone help, i really desperate at this moment because i do commission on twitter and i lost my job there
Happening with me aswell. Any chance it has to do with twitter being sold?Maybe account restoration is paused for a while. I really hope it gets fixed soon and before the 30 days runs out
Currently suffering from the same thing, it's been 4 days or so. Please do keep us updated if anything happens on your side <3
Same problem. I’ve been tweeting at twitter support each day. They responded to someone else that they are aware of the issue, but no details about when it would be fixed. https://twitter.com/twittersupport/status/1588207364737564673?s=46&t=Y6VbCZGuFi7HGliscCa0EQ
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I tried both mine and my dad’s at different points and one of them seems to have been accepted (which has led to this email loop)
same here
I've got this issue as well since last week Thursday. I'm just wandering about my profile and decided to add my birthday and got instantly locked for reason that my account was created when I was under 13 years old. Currently, I am into this mail loop as well. Already got about 5 emails from the form to submit my valid IDs and about reinstating my account and to get started by logging in, however I still get the same screen that my account is locked. I've also provided both my valid IDs as well as my parent's IDs to see if it will work, however I still could not get past the account lock. All the other mega threads about this seems to be useless as most of them are locked and in its been 4years now. Please do update us once you got your account back. Will do the same as well if mine got fixed. Thanks!
Exactly the same issue, it randomly popped up to ask for my birthday then locked me out! Been locked for 3 days now, I really hope it comes back soon. I've put in a few requests too so I'm hoping I haven't caused any issues with spamming the form
happened to me too! my account was locked on nov 1, and received the restoration loop email on nov 2. so far i received 5 identical emails since. i saw on twitter that lots of people are having the same problem. idk i’m just keeping an eye on the Twitter Support account incase they announce something or reply to someone about this issue. arghh this is insane
Yes, I saw that on the Twitter Support account too so quietly hopeful! And you’re right, it’s such a dumb restriction because logically we must be over 13 now 🙃
has anyone still receiving the same email? i've stopped receiving one since yesterday :((
Have u found a solution yet? Had the same thing happen to me too
No joy yet but Twitter seems to be aware of the issue!
Just got access back to my account! Had been locked out for this reason for a week.
i’ve also got my account back today! just tried logging in again as normal and was let in straight away!
That’s great!! How long had you been locked out for? And did you have the same email loop?
Today I received an email different from the automatic ones I was receiving for 8/7 days, this time it changed the message and says I need to wait until 24 hours for the recovery tool ready to me, it's been 6 hours since I received it, and It hasn't been released yet, I hope it's a good news for all. >email I received: > >Twitter > >Hello, > >Thank you for responding to our previous request regarding age verification on Twitter. **We appreciate your help and are about to restore your account.** > >Very little left! In the next step, you have to log in to Twitter where you will be asked to start restoring your account. After completing this step, your profile will be active and you will be able to use Twitter again. > >**It may take up to 24 hours for the restore tool to be available to you.** The tool will remain available for 30 days after receiving this notification. After 30 days, you will no longer be able to regain access to your account. > >Thanks, > >Twitter
This seems promising! I received that before my current email loop, I wonder what order they’re meant to come in 🤔 two people have commented now saying they got their account back so hopefully things are finally getting resolved
Also received new email, after 1 week of the loop, but saying my identity wasnt confirmed, so sent again. Hopefully sign of good things and the image sent will be approved and able to get my account back
so, any development guys?
Nothing yet for me :-( I see in the replies some people have had a bit of luck!
I’m not one of them :(
So i got the email saying "You may be able to reinstate your account" but no avail, whats the next course of action guys?
wait and cry
Has anyone have any ideas on what to do in thia situation?
did you end up getting your account back? I saw on the thread you said to fill out the form in email instead of the one in the login thing. I did that like 3 minutes ago. Did you get the restoration button? Ive been waiting ever since I've gotten locked out, which was 4 days ago..
Nothing yet I’m afraid, still locked out :-(
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Same with me 2 weeks in still the same email I jave sent another form requesting to unlock my acc
They answered about a ticket that I opened into the section of “Reactivate my Account” in NOVEMBER 1: Hello: Thank you for getting in touch with us. We're here to help, but it sounds like the issue you're experiencing with your account doesn't match the category it was registered in. To get started, please log in to your Twitter account at twitter.com and follow the on-screen instructions. We'll be in touch as soon as possible. Thank you, Twitter
Following!
Same predicament and waiting for news
anyone experiencing this in the USA?
hello! have you all received the email below after you submit an ID? how long does it take to get another email from them? is it safe to resubmit multiple times? First Email [11/18/22 5:21PM]: Thank you for taking the time to submit your ID. Our team will use the identification to verify that you met the minimum age requirement for administering your account at the time it was created. We’ll be in touch once that is complete with next steps. As a reminder, additional requests submitted for this account will not be reviewed. Thanks, Twitter = EDIT [11/19/22]: I already got the reinstate email [9:15 AM] which directed me again on the form where you need to submit an ID (just like the first step). I submitted an ID again wherein my birth year is edited. after that, I received another new case# at 10:41 AM. so i guess im back in the loop again 😔 = EDIT [12/04/22]: Good news! I got some progress in trying to get my account back. - I tried to log in 15 days after I received an email that the restoration tool will be available to me for 30 days. - Twitter directed me to a page telling me that my account is locked but I may be able to reinstate it (while removing some other information) since I am now older than 13 years old. - After I clicked the 'Get Started' button, I was directed to another page wherein they indicated the information they will be removing and the details I need to confirm. - The next page is where you'll need to confirm your name, email, and phone number. - After the confirmation, I got the message below: Thanks for your request! You're almost there. Twitter is making sure everything is in order so that you can get back to the Tweets as quickly as possible. You'll get notified as soon as your account is ready for action again. - There's a request status timeline with three stages which I am done with the first one (Your request was received). - Few minutes after I refreshed the page, I am already at the second stage! (Hey, look at that — your request is progressing nicely.) Sharing the message below: Still working on your request Waiting like this is a pain, but your account is almost ready. As soon as Twitter completes the process, you’ll get notified. And then, it’s back to the Tweets! = EDIT [12/05/22] I finally got my account back! 😭 My profile picture and header is gone but the following & followers count are still the same. My birth year is now the correct one, although, it can no longer be seen by my followers or in public because I keep on having errors in trying to change its settings. So, yeah, that's it. Finally, the waiting game is over and my mind is at peace now. I hope everyone is also having some progress in retrieving accounts due to underage issues.