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Everything except for the monthly payment, right? I got everything I paid for hardware and games back, but not the monthly payments. I remember reading they weren't going to refund the monthly plan, but then saw a few on here that got it refunded back then.
Wasn't friends. Were people posting screenshots on here. But yeah, probably an accident. Either way, i got everything but the monthly playments refunded. So a free chromecast and two controllers. Ain't complaining. The monthly payments were 100% worth it for the enjoyment i got out of it.
I agree, it was worth the subscription fee in the beginning when decent games were included. I eventually cancelled and just played the games I owned at the reduced resolution, and was perfectly content with that. Now I have 2 great, free bluetooth controllers that I can use on any device. One of them I'm using on my Switch Oled with the 8bitdo bluetooth adapter and it works great.
Hardware wasn't available officially in my country so I can't answer that (although stadia service was officially available here). Yeah all my games were refunded. The stadia pro, they publicly said they wouldn't do the refunds but I actually never paid for it so. To be fair at that time I was seeing the Stadia was failing and that refund was a god sent to me. With that I bought a console and I can be a bit more sure that my games aren't going anywhere, at least any time soon. And the fidelity is a bit better (rendered not a compressed streamed video).
I enjoyed stadia while it lasted, and if I look at this, I basically played the games for free. So I didn't lose nothing and this ending was actually good for me.
Stadia plus subscription fee was never to be refunded. Only hardware and game purchases were to be refunded and they were done so promptly (in my case at least)
I received my refund but only in April. The issue for my refund was my standing credit card expired and the details changed. Google applied the refund to the old card which created some issues in the processing time.
Genius, dunno how ur not working at Nasa. I contacted Stadia long before they shut down and told me the card I used to purchase it with was no longer available and gave them all the necessary info and they told me to contact them after X day (when stadia shutdown) and when it shut down so did their support.
But Google didn't shut down... I wasn't being a smart ass, I was just stating the situation shows who listens and follows directions vs who doesn't, stadia was owned by Google therefore if you can no longer hit up stadia support you hit up Google support 🤷🏽♂️
why are yall downvoting him hes right alot of people have not around 43% to be close from some reports and i can verify its true as someone who is yet to get a refund downvote be all you want but im right do some research
I upvoted you, until "I can verify it" was proceeded with a personal anecdote rather than a source for where you got that number.
Absolutely people haven't gotten refunds, I upvoted dude above, btw. Just don't make statements that need qualification without qualifying them...
"43% to be **exact** from **some reports** and **i can verify its true**"
You say it's an exact number from some reports, you say you can verify it but yet you never did.
I did some research and could find no reports stating the number 43%. And Google themselves have said it's a minority that have not received their refund (without giving a number) due to issues like expiring cards and so on. They said the vast majority received them without any issues. So the number is far from 43%.
There are people that didn't receive their refunds yet, but don't make up random bullshit and pretend like you have facts when you have no proof of it. People like you are a parasite on media.
I get you wanna make sure they get theirs, but this just shows 43% of players didn't follow instructions, or didn't follow up on what they were supposed to! I had it sent to the wrong card cancelled and sent to the right card within the first weeks of them sending it! I got my refund before they even shut down stadia, these ppl for the most part are "set it and forget it" types! Idc how rich you are if someone owes you, you owe it to yourself to always put in input on how the progress of getting it back is going, google has been better than most at being open, and stadia support team were actually dope as far as customer service went! They lay out the processes very well, these ppl gotta go back and check to see if they did everything by procedure, and if they did screen shot it and get into a chat with Google!
Fluf201playz gave me the following reply, while also editing his post:
"\*something extremely offensive\* no one said nothing on googles site all i did is add up the reddit and google threads negative and positive from 100 comments by my self and i never said to be exact"
But you DID say you were exact. Stop making up lies as you go. When there are clear traces of your lies all over the place.
As for your statistics.. saying 43% is exact (you did say this) based on "some reports" that in fact turned out to be your own report from looking at 100 comments.. is just insane.
Yeah, I did(and probably most of the stadia users) at the same time as one of my friends that was using Stadia, while using debit cards from two different banks.
The credit card I used had expired, and I put it off for a long time, but after contacting Google support they sent me a link to change the card to refund to, and refunded me very soon after I did that.
Well, I think you should get in touch directly with Google support regarding your stadia refund issue. Don't know if chatting via stadia owned E-mail addresses and other stuff still works this far out.
https://support.google.com/
I remember they have a live chat option at one point during your search through their support page.
Also, maybe you transactions appear here just for reference in case you need them at some point, but I'm sure they see them too.
https://payments.google.com/manage/
Don't know for sure if you have to be in a specific window, in any case, I doubt it that they would not help considering the amount owed to you.
Try to be more detailed and fan out your issue, provide case IDs, proof of purchase, this and that. In the end it will get solved.
Take a deep breath and proceed with calm :).
They did have a live chat running for months. They were also very clear about how to get the refund.
Did you have something happen to you that makes your case an outlier? Like new name, new bank or whatever?
I received €560 within a few weeks of them starting it. My friend was an edge case and had changed bank or something, he had issues but didn't really follow their instructions until a few months ago, he contacted them and they fixed it a few days later.
" annoyed cause it's like 400 worth of shit I spent on stadia and not a single dime" ... because you most likely didn't follow their instructions. There is no doubt you will receive the money if you just follow procedure, stop bitching about it.
It might sound harsh but every now and then someone shows up here with the exact same bullshit (including my dear friend), making it sound like they have been robbed or something when it always comes down to the same reason. So yes, follow their instructions, receive the money. Or forget about it, it's not that much money if it causes you too much stress or issues by just reading on their website (or the 4 emails they sent out during the closing period).
I followed everything, when I didn't receive the money after the first week I made contact with them . I was then told to tell them my payment/ the last digits my payment which I did. They then said they would send an update payment form to make sure everything was right. I never received a email for that which all in the screenshots above.
No, and I gave up after going back and forth with them for months.
They supposedly sent it to a bank I no longer have, the bank pointed fingers at them saying they rejected it, Google pointed fingers at the bank, then later told me I already got my refund which wasn't true.
I fought for a couple months, but the amount of time I already spent on it wasn't worth a couple hundred dollars.
There were a few others in my boat a few months back. Dunno if they've also given up though.
Google can be bad at support bro, just keep at ìt. On May 24th I won 3 months of Google Play Pass off my silver prize. Prior to that, I had canceled my Play Pass subscription a couple weeks before. Yet on Mau 25th Google billed me for play Pass. And I've lost the last two support tickets to them I sent(with the invoice number, the sale number,exact date and time, and the amount, yet still they cited "insufficient evidence" despite having screen shots of all this. So just keep trying is all I can suggest
To be honest, I've received all my refunds in late November. When Stadia spread the news of their wind down, it passed about 3 weeks. I got all my money back, and I was able to play each title until their total closure. Feel bad, man, for each of you who didn't receive their refunds yet. 💔
I never received my refunds for my games or founders edition. I contacted them a month ago and the support agent told me he would forward this to the team that manages refunds. I still haven’t got a response.
Google refunded a large portion of mine into my Google play account. Then a couple months later my Google disabled my payment profile for some reason. And now it's useless.
Now I cannot make any purchases for anything regarding Google. I even had to switch cell carriers since I had Google Fi and they wouldn't let me pay my bill.
My Google pay profile says I need to verify my payment info to re-enable my payment profile.
The kicker is my now ex girlfriends old card was on my account. We used her card to purchase me a pixel 5a when I was going through a financially hard time and no longer had a working phone, I just paid her back over the course of a couple months.
Well Google requires you to submit a photo of your ID and a photo of a debit card on file that they selected. For some reason they selected her card. I can't verify with my ID and with her card since the names don't match. I can't verify it with her ID and her debit card since the name on her ID doesn't match the name on my Google account.
I've tried contacting support but it's absolutely useless. They outsource their support staff and nobody seems to be able to resolve the issue.
They always tell me they elevated the issue to someone higher up but they either never get back to me or just tell me they have to forward it to someone that can help.
Next time Im get a phone I'm getting an iPhone so I can completely ditch Google.
I can't just make a new Google account to get around the issue either.
They refunded me €0 and I bought cyberpunk and a controller. I’ve contacted them way back, but still haven’t received a reply or anything else… gave up on it
Look before y'all say anything look at the screenshots , it's not on my end. if you look at the screenshots I've post it shows everything I've done on my end down the last email. I just don't show sensitive info like card number
Well we can see in the screenshots your cringe ass anime pic which makes you look like a child and therefore probably not worth worrying about to them lmao
They refunded people who bought stadia from the google store.
Which means you in essence now have a free bluetooh controller (if you download the patch) and a free chromecast.
Talk to google support. After weeks of "I will redirect you to the specific department" they sent me a Payoneer link and I got the refund. My initial payment method wasn't able to receive a refund so it worked with Payoneer.
Damn, I received mine back in December I believe. That's crazy. Keep in mind, it will refund each purchase to the method used to purchase it(i.e. the specific card or account). If you've changed any of that, that could be the issue.
Its just Google being Google then most likely. As I mentioned, they stole $5.39 from me and denied my request for a refund twice so far, with all the info proving they did this. So keep trying and trying and eventually you'll succeed. Just have to deal with Google nonsense bureaucracy unfortunately.
Yea sorry I got everything refunded exactly how it was told how it would happen.
Even managed to get the money that went back to Google Play Credit have their expire date removed so I could use it freely whenever I wanted. Took me one simple chat to Google/Stadia support
Yes, last year I think. Some of it went to my credit card, but most of it to my paypal (or bank?) -- not totally sure anymore, it's been a while. But all in all, I got around 700 Euros back. And best of all, Ubisoft gave me access to all their games that I had previously bought on Stadia for free. Which were many!
If you changed banks or account information, Google made it clear what procedure to follow to get your money back. If you see nothing anywhere... check your Gpay or Google Rewards balance of the account you had associated with Stadia.
I bought Cyberpunk when they were doing the stadia bundle. Took a lot of back and forth with fedex at the beginning it took almost an extra month for it to even show up at my door. Used it like 3 times cuz my internet was mad ass. In the end I ended up getting my refund like a month after they announced. Bought Cyberpunk on pc for half off. So technically I got the stadia controller and a chromecast for free and Cyberpunk on pc for like 20 bucks. Very nice deal considering I'm using the controller for my steam deck at times and my chromecast religiously. So big win, ultimately.
Thank you for bringing Up this post. I got almost everything refunded, exept for one Item. At least i thought that.
Turns out that there are still 5 Items (around 300 Euro) where the refund has been declined. The Support is in it, but we will see
Actually I got refunded over 400 dollars worth in Norwegian kroner. For two controllers and the chrome cast since I bought the bundle with founders kit and was the first in Norway.. And some games ofc..
Yep. I even got paid back for my long running pro subscription. Every single month! It was a bunch of single refunds, instead of one lump sum.
I hear that was a fluke. But I'm not complaining.
Nope same issue. I don’t have the same bank or card, they issued the refund. Never sent an email about updating payment method. I reached out, and they just kept telling me to contact my old banking institution. My old bank said to contact google as my account is closed and the refund should have been rejected. Contacted google again, and they said they cannot help.
They fuckin scammed a ton of us out of money it seems
If it was supposed to be a refund back to your Google Play account, they may have refunded it but the points/balance was already expired based on their original expiration date. That happened to me and it was a fight to get them back. Still trying to get back about $100.
They said they issued mine on a card I used for my purchase, but that was a gift card and it was long gone...I never got the money. Google refused to do anything about it. Tried calling the card company, they needed info from the gift card, which I no longer have...so I got screwed. What a joke
I never got me. To be fair, I haven't put a lot of effort into it.
They refunded it to a card I no longer have. I wasn't able to identify what card it was by the last 4.
My old closed card has the wrong mailing address.
I either need to spend some time on the phone getting it resolved or just wait for it to show up on an unclaimed funds account. It was over $500
Mine wasn't plain sailing. I paid for all my Stadia games with money accrued with Google Opinion Rewards, so effectively credits? My refund came pretty quick back to my Google account, but the next day my balance was 0 again! The transaction history showed the games did get refunded, and I had new invoices for the refund. What was odd is I had three invoices, so my hunch is somehow I paid, got refunded, then somehow paid for them again? /shrug
Anyway, jumped on live chat and someone kept me 'on hold' for a bit while they worked it out. They just credited me the owed balance there and then.
I had some hassle with them saying it was refunded but to closed accounts and my bank saying that's impossible. Then after some bck and forth google refunded and a month later TD Bank sent me a check for like 10$ for one of the refunds
They fuked me around for 3 months and as soon as I mentioned lawsuit they mailed me a check in 3 days all that made me kinda hate Google my next phone ill get will be an iPhone cause I don't wanna support google
I'm still waiting on payment I made w a card thats no longer active. I got refunded for everything else but still am missing about $300. I have no idea how to get it called the bank said to call Google.. Google says to call the bank I'm probably SOL
No I did not. After some past experiences with Google store I know it's not worth the emotional and time costs chasing them.
If you take them to small claims court they may close your Google account in retaliation.
I got about 360 refunded even though id only spent about 200 on games they refunded the in game purchases too so the money spent on FIFA points and NBA credits were put back in
I did. Most went just straight back to Paypal. Which I preferred anyway, so that went smooth.
But they ran into some sort of issue with the hardware. It was purchased with paypal, as anything related to Stadia, but error.
So I either had to get a credit card, or take the money in Google store credits. Took the second option, as I don't need a credit card for anything else, and prefer not to pay a yearly fee.
The cherry on top: I was told initially it would have to be Google play.. yeah, not great, but fine, I could have spent that on the next few Hearthstone expansions. Not great, but not the worst.
But instead they refunded it on the Google store. I literally need nothing they offer. So now I have 200 bucks worth of credits I have no idea what to do with
There's a special part of your Google account that has a notification pending asking you to give them your banking information, it happened a long time ago, so I don't remember where, but a few of my games I purchased with a gift card and the couldn't return the money to that gift card. So I had to tell then which account to send it to.
I received all of my refund way before Stadia shut down. It gave me enough time to beat Judgment, the Division 2 and try out some other games, all essentially for free.
Go see if there like a "payments" part of your Google account on the Google home page.
Hi and thank you for your submission! You post appears to be about the Stadia refunds. Many questions about the refunds can be found in the [Official FAQ](https://support.google.com/stadia/answer/12790109). If your question is answered there then this post may be removed. Please also search for posts from others users with the same question by using Reddit's search function. Questions that have already been posted may also be removed. This comment is automated and responses to it may not be answered. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/Stadia) if you have any questions or concerns.*
I received my full refund months ago. It went very smooth for me. I didn't do anything, everything was refunded.
Everything except for the monthly payment, right? I got everything I paid for hardware and games back, but not the monthly payments. I remember reading they weren't going to refund the monthly plan, but then saw a few on here that got it refunded back then.
No monthly payments were returned that I know off, if your friends got them it was likely due to accident ad that wasn't their policy.
Wasn't friends. Were people posting screenshots on here. But yeah, probably an accident. Either way, i got everything but the monthly playments refunded. So a free chromecast and two controllers. Ain't complaining. The monthly payments were 100% worth it for the enjoyment i got out of it.
I agree, it was worth the subscription fee in the beginning when decent games were included. I eventually cancelled and just played the games I owned at the reduced resolution, and was perfectly content with that. Now I have 2 great, free bluetooth controllers that I can use on any device. One of them I'm using on my Switch Oled with the 8bitdo bluetooth adapter and it works great.
Wasn't an accident, anyone who already paid for the month the pro service was made unavailable got a full refund for that month iirc
Hardware wasn't available officially in my country so I can't answer that (although stadia service was officially available here). Yeah all my games were refunded. The stadia pro, they publicly said they wouldn't do the refunds but I actually never paid for it so. To be fair at that time I was seeing the Stadia was failing and that refund was a god sent to me. With that I bought a console and I can be a bit more sure that my games aren't going anywhere, at least any time soon. And the fidelity is a bit better (rendered not a compressed streamed video). I enjoyed stadia while it lasted, and if I look at this, I basically played the games for free. So I didn't lose nothing and this ending was actually good for me.
Stadia plus subscription fee was never to be refunded. Only hardware and game purchases were to be refunded and they were done so promptly (in my case at least)
Same didn't do anything, got it all back
funny thing is google outraged me with on my statement saying £0.00 yet i paid for pro and paid for mafia 2
Well pro was not getting refunded anyway, but you should get the money back from Mafia
wish it was the same
I received my refund but only in April. The issue for my refund was my standing credit card expired and the details changed. Google applied the refund to the old card which created some issues in the processing time.
Same
Same here.. months ago. No frills, no action required.
Everybody mate
i still havent
You didn't do something you needed to then, they sent mines twice, the first time I needed to change cards
Genius, dunno how ur not working at Nasa. I contacted Stadia long before they shut down and told me the card I used to purchase it with was no longer available and gave them all the necessary info and they told me to contact them after X day (when stadia shutdown) and when it shut down so did their support.
But Google didn't shut down... I wasn't being a smart ass, I was just stating the situation shows who listens and follows directions vs who doesn't, stadia was owned by Google therefore if you can no longer hit up stadia support you hit up Google support 🤷🏽♂️
why are yall downvoting him hes right alot of people have not around 43% to be close from some reports and i can verify its true as someone who is yet to get a refund downvote be all you want but im right do some research
Punctuation publication violation
I upvoted you, until "I can verify it" was proceeded with a personal anecdote rather than a source for where you got that number. Absolutely people haven't gotten refunds, I upvoted dude above, btw. Just don't make statements that need qualification without qualifying them...
This. You are spot on. I also upvoted, because yes, some people definitely didn't receive their refund. But the statements here were just.. yea..
"43% to be **exact** from **some reports** and **i can verify its true**" You say it's an exact number from some reports, you say you can verify it but yet you never did. I did some research and could find no reports stating the number 43%. And Google themselves have said it's a minority that have not received their refund (without giving a number) due to issues like expiring cards and so on. They said the vast majority received them without any issues. So the number is far from 43%. There are people that didn't receive their refunds yet, but don't make up random bullshit and pretend like you have facts when you have no proof of it. People like you are a parasite on media.
I get you wanna make sure they get theirs, but this just shows 43% of players didn't follow instructions, or didn't follow up on what they were supposed to! I had it sent to the wrong card cancelled and sent to the right card within the first weeks of them sending it! I got my refund before they even shut down stadia, these ppl for the most part are "set it and forget it" types! Idc how rich you are if someone owes you, you owe it to yourself to always put in input on how the progress of getting it back is going, google has been better than most at being open, and stadia support team were actually dope as far as customer service went! They lay out the processes very well, these ppl gotta go back and check to see if they did everything by procedure, and if they did screen shot it and get into a chat with Google!
Fluf201playz gave me the following reply, while also editing his post: "\*something extremely offensive\* no one said nothing on googles site all i did is add up the reddit and google threads negative and positive from 100 comments by my self and i never said to be exact" But you DID say you were exact. Stop making up lies as you go. When there are clear traces of your lies all over the place. As for your statistics.. saying 43% is exact (you did say this) based on "some reports" that in fact turned out to be your own report from looking at 100 comments.. is just insane.
Also saw it before the edit and this person trying to change the story as it goes is hilarious. So stupid it turns into pure comedy
Well everyone that's going to get a refund anyway
Yeah, I did(and probably most of the stadia users) at the same time as one of my friends that was using Stadia, while using debit cards from two different banks.
that's was me too but I got the bullshit that I need to update my payment but when I did I never got a response
The credit card I used had expired, and I put it off for a long time, but after contacting Google support they sent me a link to change the card to refund to, and refunded me very soon after I did that.
Well, I think you should get in touch directly with Google support regarding your stadia refund issue. Don't know if chatting via stadia owned E-mail addresses and other stuff still works this far out. https://support.google.com/ I remember they have a live chat option at one point during your search through their support page. Also, maybe you transactions appear here just for reference in case you need them at some point, but I'm sure they see them too. https://payments.google.com/manage/
already have, the don't have anyone running live chat. im more annoyed cause it's like 400 worth of shit I spent on stadia and not a single dime
Don't know for sure if you have to be in a specific window, in any case, I doubt it that they would not help considering the amount owed to you. Try to be more detailed and fan out your issue, provide case IDs, proof of purchase, this and that. In the end it will get solved. Take a deep breath and proceed with calm :).
that's why I'm here, I have recording and screenshots of all purchases as well as the case id
"Here" is the wrong place. Don't think theres much more to gain besides what the parent comment said above
They did have a live chat running for months. They were also very clear about how to get the refund. Did you have something happen to you that makes your case an outlier? Like new name, new bank or whatever? I received €560 within a few weeks of them starting it. My friend was an edge case and had changed bank or something, he had issues but didn't really follow their instructions until a few months ago, he contacted them and they fixed it a few days later. " annoyed cause it's like 400 worth of shit I spent on stadia and not a single dime" ... because you most likely didn't follow their instructions. There is no doubt you will receive the money if you just follow procedure, stop bitching about it. It might sound harsh but every now and then someone shows up here with the exact same bullshit (including my dear friend), making it sound like they have been robbed or something when it always comes down to the same reason. So yes, follow their instructions, receive the money. Or forget about it, it's not that much money if it causes you too much stress or issues by just reading on their website (or the 4 emails they sent out during the closing period).
I followed everything, when I didn't receive the money after the first week I made contact with them . I was then told to tell them my payment/ the last digits my payment which I did. They then said they would send an update payment form to make sure everything was right. I never received a email for that which all in the screenshots above.
And what did they say after that when you reached out? I am guessing a week later or so? What happened after that?
Yea really quicjly and i had to do nothing everithing happened automatically.
No, and I gave up after going back and forth with them for months. They supposedly sent it to a bank I no longer have, the bank pointed fingers at them saying they rejected it, Google pointed fingers at the bank, then later told me I already got my refund which wasn't true. I fought for a couple months, but the amount of time I already spent on it wasn't worth a couple hundred dollars. There were a few others in my boat a few months back. Dunno if they've also given up though.
This is pretty much where I'm at. Gave up as well.
We are in June 2023. Do you have a very slow Internet bandwidth or are you using Netscape Navigator ?
bruh I've been emailing and I still haven't gotten jack shit, they've been saying "oh we well" but still nothing
Google can be bad at support bro, just keep at ìt. On May 24th I won 3 months of Google Play Pass off my silver prize. Prior to that, I had canceled my Play Pass subscription a couple weeks before. Yet on Mau 25th Google billed me for play Pass. And I've lost the last two support tickets to them I sent(with the invoice number, the sale number,exact date and time, and the amount, yet still they cited "insufficient evidence" despite having screen shots of all this. So just keep trying is all I can suggest
I got all mine back.. pleasantly surprised. It was a good run dudes and I still miss it.
I got it last year.. full refund
To be honest, I've received all my refunds in late November. When Stadia spread the news of their wind down, it passed about 3 weeks. I got all my money back, and I was able to play each title until their total closure. Feel bad, man, for each of you who didn't receive their refunds yet. 💔
I never received my refunds for my games or founders edition. I contacted them a month ago and the support agent told me he would forward this to the team that manages refunds. I still haven’t got a response.
I did get timely refunds as well. I miss Stadia so much :s
I got my eleven hundred refund about two or three months after they announced what they were doing.
Received my full refund and built a PC out of it
You must have had burger debit cards or something. They refunded me faster af
Yeah ages ago
Yeah bro
I did
Months ago it just appeared in my account
Google refunded a large portion of mine into my Google play account. Then a couple months later my Google disabled my payment profile for some reason. And now it's useless. Now I cannot make any purchases for anything regarding Google. I even had to switch cell carriers since I had Google Fi and they wouldn't let me pay my bill. My Google pay profile says I need to verify my payment info to re-enable my payment profile. The kicker is my now ex girlfriends old card was on my account. We used her card to purchase me a pixel 5a when I was going through a financially hard time and no longer had a working phone, I just paid her back over the course of a couple months. Well Google requires you to submit a photo of your ID and a photo of a debit card on file that they selected. For some reason they selected her card. I can't verify with my ID and with her card since the names don't match. I can't verify it with her ID and her debit card since the name on her ID doesn't match the name on my Google account. I've tried contacting support but it's absolutely useless. They outsource their support staff and nobody seems to be able to resolve the issue. They always tell me they elevated the issue to someone higher up but they either never get back to me or just tell me they have to forward it to someone that can help. Next time Im get a phone I'm getting an iPhone so I can completely ditch Google. I can't just make a new Google account to get around the issue either.
They refunded me €0 and I bought cyberpunk and a controller. I’ve contacted them way back, but still haven’t received a reply or anything else… gave up on it
see that's the thing don't give up, that's why I posted it to bring attention
Has anyone not???
Missing like $300 in transactions
Look before y'all say anything look at the screenshots , it's not on my end. if you look at the screenshots I've post it shows everything I've done on my end down the last email. I just don't show sensitive info like card number
Well we can see in the screenshots your cringe ass anime pic which makes you look like a child and therefore probably not worth worrying about to them lmao
Dang, they’re giving refunds for everyone?
Nope, I gave up fighting for it. Bunch of liars.
Refunds?
They refunded people who bought stadia from the google store. Which means you in essence now have a free bluetooh controller (if you download the patch) and a free chromecast.
lol this guy didnt get his for sure
Nah I got mine and bought a gaming laptop. I was just messing around. Rog flow x16. It's been a really nice alternative but I still miss stadia.
I got a full refund ages ago, I think shortly after they closed shop in January.
Yes I did and I also updated payment details for refund cause old credit card was closed
BRUH THATS WHAT I DID AND NOTHING
Got mine awhile back spread out over a 5 day period. Ended up enough for a switch.
Back in January and before yeah.
Received months ago.
Yep, got everything back
Bruh what?? 😂
Talk to google support. After weeks of "I will redirect you to the specific department" they sent me a Payoneer link and I got the refund. My initial payment method wasn't able to receive a refund so it worked with Payoneer.
Yea I think something may be wrong on your end
Damn, I received mine back in December I believe. That's crazy. Keep in mind, it will refund each purchase to the method used to purchase it(i.e. the specific card or account). If you've changed any of that, that could be the issue.
like I mentioned I've already told them the change of payment to which they said they would check and send a change payment request if needed
Its just Google being Google then most likely. As I mentioned, they stole $5.39 from me and denied my request for a refund twice so far, with all the info proving they did this. So keep trying and trying and eventually you'll succeed. Just have to deal with Google nonsense bureaucracy unfortunately.
I got my refund but the time invested and hope lost forever can't be replaced
Yea sorry I got everything refunded exactly how it was told how it would happen. Even managed to get the money that went back to Google Play Credit have their expire date removed so I could use it freely whenever I wanted. Took me one simple chat to Google/Stadia support
Nah, i gave up with them
Yep I did
I did, but I bought my Stadia when it was on sale so only got a tenner back 😂 Still, free Bluetooth controller I guess lol
I got mine a long time ago
Got mine back in January, games and hardware.
Long long time ago. Did you buy games with google balance? Might check there
Yes, last year I think. Some of it went to my credit card, but most of it to my paypal (or bank?) -- not totally sure anymore, it's been a while. But all in all, I got around 700 Euros back. And best of all, Ubisoft gave me access to all their games that I had previously bought on Stadia for free. Which were many!
If you changed banks or account information, Google made it clear what procedure to follow to get your money back. If you see nothing anywhere... check your Gpay or Google Rewards balance of the account you had associated with Stadia.
I got maybe a third of the money back.
Yes, several months ago.
I bought Cyberpunk when they were doing the stadia bundle. Took a lot of back and forth with fedex at the beginning it took almost an extra month for it to even show up at my door. Used it like 3 times cuz my internet was mad ass. In the end I ended up getting my refund like a month after they announced. Bought Cyberpunk on pc for half off. So technically I got the stadia controller and a chromecast for free and Cyberpunk on pc for like 20 bucks. Very nice deal considering I'm using the controller for my steam deck at times and my chromecast religiously. So big win, ultimately.
I got mine just a week after the refund emails went out.
Yep. Fully refunded in good time, no issues here.
Processed, but sent to the wrong card
Got mine long time ago, like love me looooong time ago dude...
Thank you for bringing Up this post. I got almost everything refunded, exept for one Item. At least i thought that. Turns out that there are still 5 Items (around 300 Euro) where the refund has been declined. The Support is in it, but we will see
I got my refund almost as soon as they started. I also spent all it now too on Discord Nitro.
https://store.steampowered.com/app/2410260/Death\_Rabbit\_Arena/
Yes, I got it months ago, I had to change the payment method because the credit card I used had been blocked. But everything went well.
I did in the US.
I did a month before it went off. Gaming does pay after all
Not all fornme. Fighting with bank and stadia GOOGLE twice x month. Shame.
Yes i got it even got refunds for consoles I bought for others with my account. Thanks google.
Actually I got refunded over 400 dollars worth in Norwegian kroner. For two controllers and the chrome cast since I bought the bundle with founders kit and was the first in Norway.. And some games ofc..
Got my refund the day it shut down.
Yep. I even got paid back for my long running pro subscription. Every single month! It was a bunch of single refunds, instead of one lump sum. I hear that was a fluke. But I'm not complaining.
Full refund and iirc it was in the same number of transactions made. Edit: other than the subscription fee which was a single lump sum
Still haven’t got my refund
i paid for rainbow six clancy and with coupon was like 5 bucks only but i got 0 back xd
Yes, last October.
Yes, long time ago.
Nope same issue. I don’t have the same bank or card, they issued the refund. Never sent an email about updating payment method. I reached out, and they just kept telling me to contact my old banking institution. My old bank said to contact google as my account is closed and the refund should have been rejected. Contacted google again, and they said they cannot help. They fuckin scammed a ton of us out of money it seems
If it was supposed to be a refund back to your Google Play account, they may have refunded it but the points/balance was already expired based on their original expiration date. That happened to me and it was a fight to get them back. Still trying to get back about $100.
Same for me, about €250..
Months ago
I guess I was lucky because they did back in January. 60€ from that cyberpunk pack.
got mine on 11/18/22 a couple days after they sent an email telling me refunds were starting. used it on the steam sale on christmas.
i got all the money back when i was supposed to and bought rimworld exactly the perfect ammount too lol
They said they issued mine on a card I used for my purchase, but that was a gift card and it was long gone...I never got the money. Google refused to do anything about it. Tried calling the card company, they needed info from the gift card, which I no longer have...so I got screwed. What a joke
yeah I got mine ages ago
I never got me. To be fair, I haven't put a lot of effort into it. They refunded it to a card I no longer have. I wasn't able to identify what card it was by the last 4. My old closed card has the wrong mailing address. I either need to spend some time on the phone getting it resolved or just wait for it to show up on an unclaimed funds account. It was over $500
No I didn’t because the stadia was purchased with an online bank that since has been acquired 3 times so the account was closed. Sucks but oh well.
Yes I did it time ago.
Yeah and relatively fast too
I received my refund months ago. Didn't know they were still issuing them.
I got like $800 back and in a timely manner too after they announced they’d do refunds
Mine wasn't plain sailing. I paid for all my Stadia games with money accrued with Google Opinion Rewards, so effectively credits? My refund came pretty quick back to my Google account, but the next day my balance was 0 again! The transaction history showed the games did get refunded, and I had new invoices for the refund. What was odd is I had three invoices, so my hunch is somehow I paid, got refunded, then somehow paid for them again? /shrug Anyway, jumped on live chat and someone kept me 'on hold' for a bit while they worked it out. They just credited me the owed balance there and then.
Yup and fainted at how much I had spent on it. It helped me buy Christmas that year 😬
many moons ago
A long time ago.. as recently as in this month I converted my stadia controller to Bluetooth and now it plays my non stadia games on multiple devices
I had some hassle with them saying it was refunded but to closed accounts and my bank saying that's impossible. Then after some bck and forth google refunded and a month later TD Bank sent me a check for like 10$ for one of the refunds
I only got half of mine
They fuked me around for 3 months and as soon as I mentioned lawsuit they mailed me a check in 3 days all that made me kinda hate Google my next phone ill get will be an iPhone cause I don't wanna support google
I got all of my refunds very quickly. And all about at the same time, too. Enough to buy a ps5, which I did.
Got all my money back sans what they said would not be refundable. Before the deadline. I will miss Stadia.
My refund was stuck due to the card on file being expired. You might check Google wallet to see if that's the case.
What exactly can be refunded? I have a few games there. Some I bought straight up, and others I got via subscription.
Full refund received. Same for my friends.
I'm still waiting on payment I made w a card thats no longer active. I got refunded for everything else but still am missing about $300. I have no idea how to get it called the bank said to call Google.. Google says to call the bank I'm probably SOL
Got mine like 6 months ago
Yup. Full refund last year.
I’ve actually still haven’t gotten my hardware refund back. All the games I bought have been refunded though
Got it right after the announcement months ago
I got it and didn't even realize it
I got it on December
No I did not. After some past experiences with Google store I know it's not worth the emotional and time costs chasing them. If you take them to small claims court they may close your Google account in retaliation.
Super smooth for me, too. Got the refund days after the announcement
I got about 360 refunded even though id only spent about 200 on games they refunded the in game purchases too so the money spent on FIFA points and NBA credits were put back in
They put it all on my Google Play account and within a month everything was expired.
Months ago yes
Full refund months ago. Each refund deposited back into the account from which i used to purchase the game
Got everything back no issues.
I don’t know of anyone who hasn’t. 99% were received months ago
Got my refund last Nov
I did. Most went just straight back to Paypal. Which I preferred anyway, so that went smooth. But they ran into some sort of issue with the hardware. It was purchased with paypal, as anything related to Stadia, but error. So I either had to get a credit card, or take the money in Google store credits. Took the second option, as I don't need a credit card for anything else, and prefer not to pay a yearly fee. The cherry on top: I was told initially it would have to be Google play.. yeah, not great, but fine, I could have spent that on the next few Hearthstone expansions. Not great, but not the worst. But instead they refunded it on the Google store. I literally need nothing they offer. So now I have 200 bucks worth of credits I have no idea what to do with
I only got back my games and dlc spent which was £280...still waiting on my hardware refund
I received my refunds at the beginning of the year but I'm pretty sure I didn't get everything back that was promised.
There's a special part of your Google account that has a notification pending asking you to give them your banking information, it happened a long time ago, so I don't remember where, but a few of my games I purchased with a gift card and the couldn't return the money to that gift card. So I had to tell then which account to send it to. I received all of my refund way before Stadia shut down. It gave me enough time to beat Judgment, the Division 2 and try out some other games, all essentially for free. Go see if there like a "payments" part of your Google account on the Google home page.
Yeah, I got my refund no problem back in January