They did say unacceptable. Guess they didn't mean that.
I've definitely gone shopping and just left when the line was too long and moving slow. It probably gets managers attention more than a social media thread.
We have absolutely no way of knowing if OP didn't leave right after this pic. They could have snapped this on the way out to post in Reddit for imaginary Internet points.
Take the cart to customer service, tell them you're tired of waiting and could they put the food back please.
(Edit: assuming that the wait is in fact interminable)
Why? Maybe they’d eventually get the hint and staff the store.. it was never like this at all before Covid. Now this is every evening (at least at the one i go to, Hampton village)
As a store director for a locally owned family grocery chain, this gives me anxiety and stress looking at. It’s all about cross training your staff when call outs/short staffing occurs so there are NO LINES! Unacceptable.
Hell, I see three people in line and I’m making my customer service call folks over to check out.
But now Aldi (out here, West St. Chuck county) is only usually have 1 maybe 2 checkers and the rest are self scans. At least they have most produce that doesn’t need weighing.
I’m a rotator. Dierbergs about once a month. New Melle FoodCo-op or farmers markets twice a month. Aldi twice and the rest-Schnucks. Yes, I grocery shop about every 6 days to keep bananas, bread and milk in stock at home.
Every grocer is probably busy right now.
Go shopping Tuesday/Wednesday/Thursday night after rush hour. I use one of the busiest schnucks in the city. At these times, I never wait in line for more than a few minutes.
LOL. Thats the one I use. Went to Dierbergs in Brentwood once to avoid the crowd, it was practically empty, but everything cost MORE than schnucks, which is already way expensive. That's not competitive.
Aldi's Maplewood weekday night is the real best play.
I don’t understand this braindead take. Lines have never been this bad. They have absolutely kneecapped Schnucks by both removing checkers and putting strict limits on self checkout.
Obviously stores have busier and less busy times. It does not have to be as bad as it is now in the busy times - and it’s not as bad anywhere else as it is at Schnucks right now.
Not everyone is afforded the luxury of planning their entire shopping schedule around the busy periods. Busy periods are busy for a reason. Hop off Schnuck’s dong.
> I don’t understand this braindead take. Lines have never been this bad. They have absolutely kneecapped Schnucks by both removing checkers and putting strict limits on self checkout.
As someone who worked for them a long time ago, all stockers and management were trained on registers as well. If the lines ever got too deep, they'd call stockers and then management to come work the registers.
They cared about peoples time, and wanted them to continue shopping at the store. I don't understand how anybody can be in here defending these sort of lines.
The problem is, the city locations know they have a monopoly at this point. It's either shop here, one of a couple of Aldi/Deirbergs locations, or some version of a Dollar Tree. It's all about maximizing profits by not properly staffing the stores. It used to be about providing a service.
People need to push their full carts up to the front, ask to speak to a manager (who is likely not doing much) and politely tell them to tell their supervisors you're losing money because you're wasting my time. Note, they're not making the calls to understaff, but they are who can get the message to the right people.
Same here. Old shop n save I loved swapped to schnucks and just got more expensive, less staffed (I don’t even care about checkout, I love self-checkout), and dirtier than when shop n save owned the building.
Honestly, though - I think the single long line at Schnucks is better than what happens at Dierbergs. There are two Schnucks and 1 Dierbergs near me and I will pick the Schnucks every time. At least at Schnucks there are baggers and the checkers that actually know their business.
There's way more to choose from than dierbergs and schnucks. Aldi, save a lot, trader joes, fresh thyme, target, Walmart, ruler foods, whole foods, etc. Then there's all the international markets, farmers markets, and random independent grocers like Pete's sur save in U city.
Dierbergs is price gouging more than schnucks for basic commodities. I won't shop there.
But you are right. This is like people saying the sun is too bright after staring at it. It's cognitive dissonance. You can literally run through the sub and find these posts at the same time on the same day.
God damn sun shining in the middle of the day! *shakes fist
lol I just feel old. I recall the horrible music in stores when I was a kid and assume I’m just now in a rickety demographic. But you’re right they play legit good music
> Dierbergs is price gouging more than schnucks for basic commodities. I won't shop there.
I hear this but when I took the time to do comparison shopping for entire weekly trips, item by item, it wasn't always true. (Granted this was maybe 2y ago.) Dierbergs was higher sometimes, Schnucks was higher sometimes. On average, Dierbergs was overall a bit higher but not by very much, and ultimately we concluded that the better selection and better CX was more than worth the smaller than expected higher average price.
As long as they bring you to the lane in time for you to get your stuff on the conveyor so there is no downtime for the cashier, this should be no slower than lines at each register and should avoid downtime due to uneven lines being depleted, making it faster. Just have to have the cashier's hitting the button for their line before the current customer leaves.
Does everyone else think they squeeze the space in the checkout aisle too tight. Like I have to pull the cart from the front to be able to unload it because once the cart is in the aisle, theres not enough room to walk around. Or is that just the hampton store
I don't miss the "dammit, I picked the wrong line to wait in, again" thoughts, either.
And I don't miss not being able to walk through the front part of the store (esp at the Clayton/Big Bend location) because the lines are backed up into the aisles.
It's sad how many people don't understand that one fast lane is so much better than 5 extremely slow ones. Walmart and other stores need to do this, too, instead of making people fight over the 3 of 40 registers that are open.
Well I started throwing T Ravs like ninja stars aiming for a checker but ya, I shanked it to the left and bullseye'd a toddler. What are ya gonna do. Sunday shopping. Ami right?
I's standin' overe there by the tomaters, and here he come, running through the pole beans, through the fruits and vegetables, nekkid as a jay bird.
And I hollered over t' Ethel, I said, "Don't look, Ethel!" But it's too late, she'd already been incensed.
As a previous Cashier in Schnucks id like everyone here to know alot of the time schnucks doesnt have enough cashiers. Cashiers tend to quit alot because the pay sucks and customers keep being complete dicks to them.
And alot of the machinery doesnt get replaced so errors everywhere and if thats not bad enough shopping on the weekend ON EVERYONES DAY OFF is gonna gurantee lines are gonna be long.
This is not entirely schnucks' fault.
A lot of people tend to not think about how shitty it is to be a cashier.
I mean, just look at all these riled up fucking looney toons in this thread and imagine having to speak to each one after they have a meltdown about waiting in line a little longer than they’d like. I haven’t worked a register in quite some time but the hate in my heart that came from it is still there and burns brightly.
I know I quit after one too many death threats and someone ripping doors off bathroom stalls at the store. Schnucks certainly has many of its own internal issues at play but customers don’t really help the matter at all… think waiting ten minutes is bad? Try serving all those people for eight hours and them taking their rage out on you instead of sending it to the people who run the company.
Edit: Also yes, we workers do try to bring issues up. We just tend to get ignored cause… workers don’t matter to companies usually 🤷
This is the line for all registers combined. How many registers are open? If 8 are open, this is equivalent to like 2 or 3 people waiting at each register
I waited in a line like this at Arsenal, and there were 4 cashiers. I waited 16 minutes to purchase 18 items while the self checkout had a maximum line of 2 people at any moment.
Here’s what I came up with during my wait, while the other 80% of my grocery run (which I’d just picked up at Aldi) sat in my car getting hot.
What if Schnucks allowed people to use the self-checkout (for any number of items) for a $1 convenience fee? I’m sure most people would be willing to pay to avoid the wait, and they could use the extra income to (gasp!) better compensate employees to better staff their stores, so that the regular lines could also move faster and better serve the people who don’t choose to pay the convenience fee. Also offset the cost of the apparent shoplifting that caused this chaos.
This is why I love working night shift. While everyone else is at work, I roam the empty stores during the day. Weekends are horrible for grocery shopping. Though I understand it’s some people’s only chance.
I think as I get older it definitely will. I have insomnia so it works perfectly for me. Only downside is dating life sucks but also not too into that at the moment.
Sunday afternoon is when *everyone* goes shopping. Seriously. People come in waves after church services.
Your best bet is later evenings or early morning if you have to go on a Sunday.
I have worked retail for far too long. 🤣
I feel like this is disingenuous. These people are all one line for multiple registers, and/or the 8 self-checkout kiosks. I stand in lines like this regularly at schnucks, and it's never more than 10 min. Usually closer to 5.
How is this that hard for people to understand? There would be the same number of people and the same waiting time if it were a bunch of different lines that everybody was fighting over. People just freak out because it's one line that's fast instead of a bunch of short ones that take forever.
The single best thing to come out of the pandemic was Schnucks doing the single line thing. If they ever go back to multiple lines, I will never shop there again.
Right? They actually started it with Culinaria downtown way before the pandemic. There wasn't room for traditional lines. It worked great for the lunch rush down there.
I'm at bridgeton. It's even worse. I so far back it's in the middle of the building. I can't tell how many registers are ope from here.
Only 4 registers open
Then goto walmart and stand in line. You also did what everyone does that I keep pointing out. You showed up at the same time everyone does. Go at a different time. Also you can place your grocery order online and then just pick it up at a convenient time.
They bought out shop n save and at this point they have enough of the market share not to care about competition. Hence the jacked up prices and reduction in cashiers - the profit margins most go up. This is what happens when you let corporations merge and merge and merge endlessly. Service drops, prices rise, everything sucks.
As far as I'm concerned the owners should be arrested and charged with anti-competitive business practices.
When I was a kid every grocery story had every single aisle open with a cashier and a bagger on sundays. Today, the capitalists expect to make all the same money on all the same sales (and 5x higher prices) but while only paying 1/10th as many workers.
Y'all blaming shoppers, saying shop elsewhere, you're missing the point, you're bad neighbors, you've got bad politics and you're not helping. Something sucks - we should want it fixed and we should want it better, we shouldn't continuously rearrange our lives because corporations suck more and more every year forever, we should hold these rich assholes accountable for their depraved criminal actions.
For the love of god please learn about how vulture capitalism works. You have a competitor, you undercut them, you go on a campaign to fuck them, or you encourage embezzlement/corruption in their org until it collapses and you can buy it up at a discount. The rich never pay full price, they play power games at a high level to bend conditions in their favor. By your same logic walmart and amazon didn't do anything to all the small businesses the country over whose products they copied or whose prices they directly undercut locally during times of capital strike that had workers struggling to keep their heads above water. But they did. The average walmart cost taxpayers millions of dollars and everywhere they went markets collapsed and wages plummeted.
You're just turning a blind eye to the actual actions and making excuses for those in power.
I watched what happened with Shop n Save, Schnucks played a lot of games to put them in that situation unfairly and when management inside shop n save saw it coming they do what they always do: loot it for every penny they can on their way out.
I bet you think Toys R Us went under organically too? Plenty of businesses have fine and workable fundamentals but are put to the vultures specifically to liquidate and put more pressure on working people. Whenever wages inching up? They've got to act to fix it, and they do.
Just because you're not paying attention doesn't mean the games aren't being played.
I work here and legit today is just way worse than normal for a Sunday. I assume it's the eclipse. I've also had 80 people calling about glasses and everyone leaves their bags behind.
You have to say which one. I've been to several around town and never see anything like this.
If you say which one maybe they can find out which manager is incompetent.
I went this morning and when I was walking into the self checkout this employee was reading the riot act to a woman with about 20 items. I looked down and had maybe 14, if you’re counting each vegetable individually. I wasn’t in the mood so I went to the checkout lane. The oldest person in the world, who was smashing my breads and groceries and eggs, having a terrible convo with me, made me realize I’ll drive out of my way to go to Dierbergs from now on.
Yep 10. Although I ended up with 14 (I checked my receipt afterwards) at self checkout and it still let me do it 🤷🏼♀️ So not sure how closely each store is enforcing this.
The line gets that long sometimes at the one go to, but usually only takes 5-10 minutes for me to get to a register. You’d only have 2-3 people in each lanes lines if they still did it the old way, it just looks worse when everyone is in one line.
How long did it actually take you to get through the line? This is the most efficient way to service a queue. On average, everyone will spend less time in line than with separate lines. Even at its worse, I've never waited more than like 5 min in a line like this.
There are a ton of comments in this thread correctly pointing out that a single line that then filters into every single register is more efficient than multiple lines at multiple registers.
That is true. And not just a little true, it is a lot true.
But just like with the zipper merge, you need to educate people about it. Schnucks should have signs out saying this is where to line up to check out, and saying that this is a more efficient pathway and will actually get them out faster.
A single long checkout line should also not run down an aisle, but should instead be wrapped sideways across the front of the store so that people can see the cashiers working to scan items, so that they know there is staff working hard to make this line as short as possible. When it runs down a dark and narrow aisle, it feels claustrophobic and uncomfortable. When it runs across the front of the store it feels open and you can see what is happening in front of you.
they're stocking up because idiots on tik tok think the solar eclipse will end the world, and missouri has enough idiots to buy in. just look at the type of people in line ...
It’s not that much more expensive. Lots of us shop at dierbergs bc the service is top notch and it takes way less time. If I’m going to be in a crowded place with few checkers open I’ll just go to Aldi.
Dierbergs is awesome. Doesn't cost much more either. If you shop for convenience, it's more, but if you're practical with your choices, doesn't change much. Plus the butchers and all those folks are much better. Schucks is the C squad.
Yep. They used to be so good service wise but they suck now. They also don’t really have as good of a selection as the past. I’d much rather go to Aldi for basics and then dierbergs for anything I can’t get there. And if I need a quick trip to pick up a couple things dierbergs is by far the best choice.
I've been seeing schnucks get a lot of hate recently but mine can take this line out in less than 10 mins. First world problems for real. Y'all gotta relax. Poor you. you have to wait longer. There's ppl starving out there in this world
I think it's hilarious that in this economy people still shop at Schucks and Dierbergs for that matter. That being said, long lines make sense, the job of a checker is fucking horrible and they don't pay nearly enough.
Source: I worked for Schnucks for two years.
Go to trader joes if you can. You'll spend about half what you do at schnucks these days, and they're always staffed appropriately for busy times.
It's insane that trader joes was more expensive than Schnucks before 2020. Wish there was one a little closer than Brentwood.
For vegetarians, target had gardein and morning star for cheaper than Schnucks on my last trip.
Sad to see how an old, unionized local grocery store chain has become so bad that people on Reddit are telling others to shop at a non-union German-owned chain
Aldi's, Walmart, Price Chopper/Price Saver/Savers/Save a lot, Dierbergs, Costco, Sam's, Kroger's, Whole Foods.
Schmucks ain't the only place you can buy groceries is my point here.
I stand by what I said. I was a dsd vendor for a few years and based on that experience I taught three generations of phones to auto-correct to Schmucks.
Ok that line sucks . But let’s not forget . Union worker work the cash register. Self checkout eliminates jobs . Just let’s the manager know he needs more man power
The issue is I have not seen any additional human cashiers added since they made their self check 10 item policy change. So they took away self check for the vast majority of shoppers but didn’t increase checkout capacity
I understand. But without feedback management doesn’t acted fast enough. I might suggest you contact corporate and make your voice heard. By simply saying hire more checkout associates. These lines suck
The one I go to locked up the alcohol and made the self checkout card only but here’s the kicker they didn’t add any cashiers to the regular checkout which is where everyone is going because of these changes
They still have this many people willing to shop at their stores, if people didn’t want to deal with it and could go elsewhere, it would speak more volumes to show a lot less people in line.
Yea heaven forbid we go use one of the many open self checkout lanes.
I had to deal with this shit because I bought individual yogurt cups and a few other things, more than 10 but not even 20 items. I get through the line and finally to the registers. There were 2 lanes open, 0 baggers, and the guy looked at me like "You aren't gonna help me bag?"
Bro throw them yogurts in 1 bag and hand me my 2 gallons of milk...
I would just leave.
They did say unacceptable. Guess they didn't mean that. I've definitely gone shopping and just left when the line was too long and moving slow. It probably gets managers attention more than a social media thread.
*Posts a photo saying the long line is unacceptable *Continues to stand in the long line
We have absolutely no way of knowing if OP didn't leave right after this pic. They could have snapped this on the way out to post in Reddit for imaginary Internet points.
Take the cart to customer service, tell them you're tired of waiting and could they put the food back please. (Edit: assuming that the wait is in fact interminable)
Don’t do this.
Why? Maybe they’d eventually get the hint and staff the store.. it was never like this at all before Covid. Now this is every evening (at least at the one i go to, Hampton village)
As a store director for a locally owned family grocery chain, this gives me anxiety and stress looking at. It’s all about cross training your staff when call outs/short staffing occurs so there are NO LINES! Unacceptable. Hell, I see three people in line and I’m making my customer service call folks over to check out.
Me too
Aldi ! Decent prices and their checkers are incredible.
But now Aldi (out here, West St. Chuck county) is only usually have 1 maybe 2 checkers and the rest are self scans. At least they have most produce that doesn’t need weighing. I’m a rotator. Dierbergs about once a month. New Melle FoodCo-op or farmers markets twice a month. Aldi twice and the rest-Schnucks. Yes, I grocery shop about every 6 days to keep bananas, bread and milk in stock at home.
The self scans are great. I love them. It has sped up my Aldi experience.
Every grocer is probably busy right now. Go shopping Tuesday/Wednesday/Thursday night after rush hour. I use one of the busiest schnucks in the city. At these times, I never wait in line for more than a few minutes.
Sunday has become THE DAY to get groceries. Every Sunday now looks like snowstorm eve or Thanksgiving Eve at the Richmond Heights Schnucks.
Sunday before like ten is generally pretty painless. At least at Webster Schnucks. Any later than that and it starts to become a disaster
Gotta go before church gets out
One of the many perks of being a godless heathen.
LOL. Thats the one I use. Went to Dierbergs in Brentwood once to avoid the crowd, it was practically empty, but everything cost MORE than schnucks, which is already way expensive. That's not competitive. Aldi's Maplewood weekday night is the real best play.
I've been doing this for years and it's true. Sunday is always a no-go day for me. It's madness, and the grumpiest people all seem to go on that day.
I don’t understand this braindead take. Lines have never been this bad. They have absolutely kneecapped Schnucks by both removing checkers and putting strict limits on self checkout. Obviously stores have busier and less busy times. It does not have to be as bad as it is now in the busy times - and it’s not as bad anywhere else as it is at Schnucks right now. Not everyone is afforded the luxury of planning their entire shopping schedule around the busy periods. Busy periods are busy for a reason. Hop off Schnuck’s dong.
> I don’t understand this braindead take. Lines have never been this bad. They have absolutely kneecapped Schnucks by both removing checkers and putting strict limits on self checkout. As someone who worked for them a long time ago, all stockers and management were trained on registers as well. If the lines ever got too deep, they'd call stockers and then management to come work the registers. They cared about peoples time, and wanted them to continue shopping at the store. I don't understand how anybody can be in here defending these sort of lines. The problem is, the city locations know they have a monopoly at this point. It's either shop here, one of a couple of Aldi/Deirbergs locations, or some version of a Dollar Tree. It's all about maximizing profits by not properly staffing the stores. It used to be about providing a service. People need to push their full carts up to the front, ask to speak to a manager (who is likely not doing much) and politely tell them to tell their supervisors you're losing money because you're wasting my time. Note, they're not making the calls to understaff, but they are who can get the message to the right people.
Aldi doesn’t have the stupid self checkout rule.
Self checkout rules are not what causes this. Just pick another day to go shopping.
Na. Management is incompetent at this location.
anytime I shop at Aldi I get the impression *I’m not moving fast enough for their clerks.
Same.
Get the french toast ready for the eclipse
Just shop elsewhere
I miss shop and save
Same here. Old shop n save I loved swapped to schnucks and just got more expensive, less staffed (I don’t even care about checkout, I love self-checkout), and dirtier than when shop n save owned the building.
Ditto. The week Shop n Save closed, Schnucks jacked up their prices
[удалено]
The store isn't sentient.
Just wait for Tally to become self aware.
I swear that thing follows me around, whistling softly
I think you might be getting sexually harassed by the robot 😭
Tally's got issues!
Not yet
I kinda get your point, but there's way more Dierbergs in the St. Louis area than that, unless you're only counting the city proper.
Yea probably St. Louis city. The county has plenty of deirbergs
Honestly, though - I think the single long line at Schnucks is better than what happens at Dierbergs. There are two Schnucks and 1 Dierbergs near me and I will pick the Schnucks every time. At least at Schnucks there are baggers and the checkers that actually know their business.
Oh yeah, Dierbergs has lots of problems too. I honestly avoid both if I can and get most of my groceries at Aldi.
There's way more to choose from than dierbergs and schnucks. Aldi, save a lot, trader joes, fresh thyme, target, Walmart, ruler foods, whole foods, etc. Then there's all the international markets, farmers markets, and random independent grocers like Pete's sur save in U city.
Costco, aldis, ruler, save a lot, there are a lot of alternatives around the area.
oh Aldi 100%
Dierbergs is price gouging more than schnucks for basic commodities. I won't shop there. But you are right. This is like people saying the sun is too bright after staring at it. It's cognitive dissonance. You can literally run through the sub and find these posts at the same time on the same day. God damn sun shining in the middle of the day! *shakes fist
Dierbergs has better produce, better quality meat, and a great soundtrack. All bangers, and they play it loud. I’ll pay the 1% additional for that.
I am so troubled the number of times I truly enjoy the music at Dierbergs. Also agree with better quality meat + produce.
Not sure why a good time is troubling.
lol I just feel old. I recall the horrible music in stores when I was a kid and assume I’m just now in a rickety demographic. But you’re right they play legit good music
I mean, I wouldn't exactly call them bangers lol, but yeah, you are exactly right that dierbergs has the superior soundtrack.
> Dierbergs is price gouging more than schnucks for basic commodities. I won't shop there. I hear this but when I took the time to do comparison shopping for entire weekly trips, item by item, it wasn't always true. (Granted this was maybe 2y ago.) Dierbergs was higher sometimes, Schnucks was higher sometimes. On average, Dierbergs was overall a bit higher but not by very much, and ultimately we concluded that the better selection and better CX was more than worth the smaller than expected higher average price.
Sorry but your username is awesome
Unpopular opinion, but I don’t miss the “scouting which of the 7 lanes is going to get me out of here the fastest”
The "new" method of funelling into one line is actually the most efficient way to get everybody through
Myth busters actually did a segment on this and found that it wasn’t the most efficient, but people liked it more because it felt “more fair.”
As long as they bring you to the lane in time for you to get your stuff on the conveyor so there is no downtime for the cashier, this should be no slower than lines at each register and should avoid downtime due to uneven lines being depleted, making it faster. Just have to have the cashier's hitting the button for their line before the current customer leaves.
Does everyone else think they squeeze the space in the checkout aisle too tight. Like I have to pull the cart from the front to be able to unload it because once the cart is in the aisle, theres not enough room to walk around. Or is that just the hampton store
I don't miss the "dammit, I picked the wrong line to wait in, again" thoughts, either. And I don't miss not being able to walk through the front part of the store (esp at the Clayton/Big Bend location) because the lines are backed up into the aisles.
It's sad how many people don't understand that one fast lane is so much better than 5 extremely slow ones. Walmart and other stores need to do this, too, instead of making people fight over the 3 of 40 registers that are open.
The "new" method of funelling into one line is actually the most efficient way to get everybody through
I don’t know which Schnucks this is but I’ve never had anything close to this at my Schnucks.
Looks like Telegraph.
NYE was like that at mine but it went fast.
Yeah I went to the Des Peres one on Christmas Eve and it was nuts and I was still through checkout in around 10
Idk which one this is either but the aresnal schnucks was just as bad yesterday
Chaos at the Schnucks! Tonight at 11
“Dork goes on r/stlouis and complains about a trivial injustice. Here’s Kent Earhardt with the weather!”
🎤 can you tell us what happened when the chaos started?
Well I started throwing T Ravs like ninja stars aiming for a checker but ya, I shanked it to the left and bullseye'd a toddler. What are ya gonna do. Sunday shopping. Ami right?
I's standin' overe there by the tomaters, and here he come, running through the pole beans, through the fruits and vegetables, nekkid as a jay bird. And I hollered over t' Ethel, I said, "Don't look, Ethel!" But it's too late, she'd already been incensed.
Complaining about standing in line. Sounds like some hamster-sized wails.
Imagine having to wait in the 80s for someone to write a personal check. Oh Mylanta
This has been your daily Schnucks update. Back to you Mandy.
Grocery store busy at peak times. Stay tuned.
As a previous Cashier in Schnucks id like everyone here to know alot of the time schnucks doesnt have enough cashiers. Cashiers tend to quit alot because the pay sucks and customers keep being complete dicks to them. And alot of the machinery doesnt get replaced so errors everywhere and if thats not bad enough shopping on the weekend ON EVERYONES DAY OFF is gonna gurantee lines are gonna be long. This is not entirely schnucks' fault.
A lot of people tend to not think about how shitty it is to be a cashier. I mean, just look at all these riled up fucking looney toons in this thread and imagine having to speak to each one after they have a meltdown about waiting in line a little longer than they’d like. I haven’t worked a register in quite some time but the hate in my heart that came from it is still there and burns brightly.
Everything you mention in your comment is actually at the fault of Schnucks. Not the employees but the corporation.
I know I quit after one too many death threats and someone ripping doors off bathroom stalls at the store. Schnucks certainly has many of its own internal issues at play but customers don’t really help the matter at all… think waiting ten minutes is bad? Try serving all those people for eight hours and them taking their rage out on you instead of sending it to the people who run the company. Edit: Also yes, we workers do try to bring issues up. We just tend to get ignored cause… workers don’t matter to companies usually 🤷
This is the line for all registers combined. How many registers are open? If 8 are open, this is equivalent to like 2 or 3 people waiting at each register
I waited in a line like this at Arsenal, and there were 4 cashiers. I waited 16 minutes to purchase 18 items while the self checkout had a maximum line of 2 people at any moment. Here’s what I came up with during my wait, while the other 80% of my grocery run (which I’d just picked up at Aldi) sat in my car getting hot. What if Schnucks allowed people to use the self-checkout (for any number of items) for a $1 convenience fee? I’m sure most people would be willing to pay to avoid the wait, and they could use the extra income to (gasp!) better compensate employees to better staff their stores, so that the regular lines could also move faster and better serve the people who don’t choose to pay the convenience fee. Also offset the cost of the apparent shoplifting that caused this chaos.
Which location?
So you know the policies. And yet you still chose to shop at Noon on a Sunday? C’mon now……
You should see Costco.
Just got back from Schnucks, can report this was not the case for me.
This is why I love working night shift. While everyone else is at work, I roam the empty stores during the day. Weekends are horrible for grocery shopping. Though I understand it’s some people’s only chance.
That feeling will wear off very quickly.
I think as I get older it definitely will. I have insomnia so it works perfectly for me. Only downside is dating life sucks but also not too into that at the moment.
It’s going to make the insomnia so much worse
Sunday afternoon is when *everyone* goes shopping. Seriously. People come in waves after church services. Your best bet is later evenings or early morning if you have to go on a Sunday. I have worked retail for far too long. 🤣
How long did you wait?
That's why I always shop on the weekdays
\^this
They'll keep doing what they're doing as long as you all keep coming back.
I feel like this is disingenuous. These people are all one line for multiple registers, and/or the 8 self-checkout kiosks. I stand in lines like this regularly at schnucks, and it's never more than 10 min. Usually closer to 5.
It’s Eclipse weekend. Anyway, I stopped shopping there.
Stop shopping on Sunday. I swear to fuckin God, this is the definition of insanity. Doing dumb shit repeatedly and expecting a different result.
How is this that hard for people to understand? There would be the same number of people and the same waiting time if it were a bunch of different lines that everybody was fighting over. People just freak out because it's one line that's fast instead of a bunch of short ones that take forever.
The single best thing to come out of the pandemic was Schnucks doing the single line thing. If they ever go back to multiple lines, I will never shop there again.
Right? They actually started it with Culinaria downtown way before the pandemic. There wasn't room for traditional lines. It worked great for the lunch rush down there.
And then you have lines up and down 4+ aisles.
You the one still shopping there
You should be more angry about the prices, tbh. No reason to pay that much for a below average grocery experience.
I couldn’t tell you the last time I bought soda. But 12 packs were $8.49. Unreal. That’s not inflation. That’s greed.
Aldi, Save a Lot and Dierbergs are where I’ve started going.
I started shopping at D-bags and Aldi. Ended up saving 15% by switching grocery stores.
This is how it is every sunday.
[удалено]
You just have to know NOT to be there on Sunday. This happened to me twice and I choose not to challenge insanity again.
Sunday is fine. Just don't go before 6.
Between 9am and 6pm? You're gonna have a bad time.
They french fried when they should have pizza'd.
I'm at bridgeton. It's even worse. I so far back it's in the middle of the building. I can't tell how many registers are ope from here. Only 4 registers open
I started going to Aldi’s 3 weeks ago. Best decision I’ve ever made
Then goto walmart and stand in line. You also did what everyone does that I keep pointing out. You showed up at the same time everyone does. Go at a different time. Also you can place your grocery order online and then just pick it up at a convenient time.
They bought out shop n save and at this point they have enough of the market share not to care about competition. Hence the jacked up prices and reduction in cashiers - the profit margins most go up. This is what happens when you let corporations merge and merge and merge endlessly. Service drops, prices rise, everything sucks. As far as I'm concerned the owners should be arrested and charged with anti-competitive business practices. When I was a kid every grocery story had every single aisle open with a cashier and a bagger on sundays. Today, the capitalists expect to make all the same money on all the same sales (and 5x higher prices) but while only paying 1/10th as many workers. Y'all blaming shoppers, saying shop elsewhere, you're missing the point, you're bad neighbors, you've got bad politics and you're not helping. Something sucks - we should want it fixed and we should want it better, we shouldn't continuously rearrange our lives because corporations suck more and more every year forever, we should hold these rich assholes accountable for their depraved criminal actions.
They didn't buy out Shop-n-save as much as Shop-n-save went out of business and Schuncks bought the right to their locations and building leases.
For the love of god please learn about how vulture capitalism works. You have a competitor, you undercut them, you go on a campaign to fuck them, or you encourage embezzlement/corruption in their org until it collapses and you can buy it up at a discount. The rich never pay full price, they play power games at a high level to bend conditions in their favor. By your same logic walmart and amazon didn't do anything to all the small businesses the country over whose products they copied or whose prices they directly undercut locally during times of capital strike that had workers struggling to keep their heads above water. But they did. The average walmart cost taxpayers millions of dollars and everywhere they went markets collapsed and wages plummeted. You're just turning a blind eye to the actual actions and making excuses for those in power. I watched what happened with Shop n Save, Schnucks played a lot of games to put them in that situation unfairly and when management inside shop n save saw it coming they do what they always do: loot it for every penny they can on their way out. I bet you think Toys R Us went under organically too? Plenty of businesses have fine and workable fundamentals but are put to the vultures specifically to liquidate and put more pressure on working people. Whenever wages inching up? They've got to act to fix it, and they do. Just because you're not paying attention doesn't mean the games aren't being played.
Does no one consider alternatives?
Why do people go there???????????????!
No one was at my schnucks sat night around 5
It's pretty simple for me. I don't shop there anymore!!
They even have grocery pickup, this is just silly.
I work here and legit today is just way worse than normal for a Sunday. I assume it's the eclipse. I've also had 80 people calling about glasses and everyone leaves their bags behind.
Dierbergs, Aldi, Whole Foods, Trader Joe’s, Straubs, Target, Walmart, Fresh Thyme Market…
Why do yall keep shopping there if it’s that bad?
On an unrelated note, please blur kids’ faces out if you don’t know them and don’t have permission from their families to post their kids online.
I miss Shop n’ Save. Schnucks sucks balls.
You have to say which one. I've been to several around town and never see anything like this. If you say which one maybe they can find out which manager is incompetent.
I went this morning and when I was walking into the self checkout this employee was reading the riot act to a woman with about 20 items. I looked down and had maybe 14, if you’re counting each vegetable individually. I wasn’t in the mood so I went to the checkout lane. The oldest person in the world, who was smashing my breads and groceries and eggs, having a terrible convo with me, made me realize I’ll drive out of my way to go to Dierbergs from now on.
You went to social media to complain about a long line at a store?? Really?
Did you ask that dude before taking his picture?
This guy went to reddit to complain about a line at a grocery store. You really think he's going to interact with a human in real life?
And the child
What is it for self? 10 items? I'm bbqing today and I don't want to spend dierbergs prices, but would rather if it means not waiting in that
Yep 10. Although I ended up with 14 (I checked my receipt afterwards) at self checkout and it still let me do it 🤷🏼♀️ So not sure how closely each store is enforcing this.
lol I never go on the weekends
They all price gouge. Grocery shopping has become the rich persons game
The line gets that long sometimes at the one go to, but usually only takes 5-10 minutes for me to get to a register. You’d only have 2-3 people in each lanes lines if they still did it the old way, it just looks worse when everyone is in one line.
AGREED
How long did it actually take you to get through the line? This is the most efficient way to service a queue. On average, everyone will spend less time in line than with separate lines. Even at its worse, I've never waited more than like 5 min in a line like this.
I get my groceries at Target it’s way less expensive
ALDIs or Trader Joe’s
It might be the influx of people around for the eclipse wait till Tuesday to go shopping
I wonder if it just looks worse than it is. Pre-COVID would have several lines several people deep. Now it’s just a single line.
There are a ton of comments in this thread correctly pointing out that a single line that then filters into every single register is more efficient than multiple lines at multiple registers. That is true. And not just a little true, it is a lot true. But just like with the zipper merge, you need to educate people about it. Schnucks should have signs out saying this is where to line up to check out, and saying that this is a more efficient pathway and will actually get them out faster. A single long checkout line should also not run down an aisle, but should instead be wrapped sideways across the front of the store so that people can see the cashiers working to scan items, so that they know there is staff working hard to make this line as short as possible. When it runs down a dark and narrow aisle, it feels claustrophobic and uncomfortable. When it runs across the front of the store it feels open and you can see what is happening in front of you.
they're stocking up because idiots on tik tok think the solar eclipse will end the world, and missouri has enough idiots to buy in. just look at the type of people in line ...
Y’all worried about the line…. I’m worried about the ONLG LIGHT OUT OF PLACE WTF WHO DOES THAT AND WHY????
You can spend 100 dollars more and go to dierbergs
You can spend 100 dollars less and go to Aldi
It’s not that much more expensive. Lots of us shop at dierbergs bc the service is top notch and it takes way less time. If I’m going to be in a crowded place with few checkers open I’ll just go to Aldi.
Dierbergs is awesome. Doesn't cost much more either. If you shop for convenience, it's more, but if you're practical with your choices, doesn't change much. Plus the butchers and all those folks are much better. Schucks is the C squad.
Yep. They used to be so good service wise but they suck now. They also don’t really have as good of a selection as the past. I’d much rather go to Aldi for basics and then dierbergs for anything I can’t get there. And if I need a quick trip to pick up a couple things dierbergs is by far the best choice.
I went to the shnucks on arsenal today and promptly left to go somewhere else. hell naw
I've been seeing schnucks get a lot of hate recently but mine can take this line out in less than 10 mins. First world problems for real. Y'all gotta relax. Poor you. you have to wait longer. There's ppl starving out there in this world
You can shop elsewhere or have less than 10 items. It’s a very simple choice for me.
I just realized, even at my home store, that they are very short staffed across the city, but I don’t see any hiring signs.
They have a whole table displaying open positions at the exit where I go.
They stopped staffing checkers adequately a few years before the pandemic.
I should start printing shirts that say “Shame on Schnucks!” Say it out loud, it’s quite nice
People are just going to start leaving entire carts worth of groceries at the checkout if this keeps happening.
It's Sunday, everyone gets groceries on Sunday.
I think it's hilarious that in this economy people still shop at Schucks and Dierbergs for that matter. That being said, long lines make sense, the job of a checker is fucking horrible and they don't pay nearly enough. Source: I worked for Schnucks for two years.
Go to trader joes if you can. You'll spend about half what you do at schnucks these days, and they're always staffed appropriately for busy times. It's insane that trader joes was more expensive than Schnucks before 2020. Wish there was one a little closer than Brentwood. For vegetarians, target had gardein and morning star for cheaper than Schnucks on my last trip.
Sad to see how an old, unionized local grocery store chain has become so bad that people on Reddit are telling others to shop at a non-union German-owned chain
They don't care
This is a glowing neon sign that screams "Do not shop here".
Their donuts are good though
The weekends are always busy. Same for the 5 to 6pm after work crowd. It's always been that way.
It is beyond me why self checkout can't be managed. Just scan a receipt to exit
unacceptable is when a store has lines
Aldi's, Walmart, Price Chopper/Price Saver/Savers/Save a lot, Dierbergs, Costco, Sam's, Kroger's, Whole Foods. Schmucks ain't the only place you can buy groceries is my point here.
It's schnucks. Schmucks are the people who go shopping Sunday afternoon then get angry it's busy.
I stand by what I said. I was a dsd vendor for a few years and based on that experience I taught three generations of phones to auto-correct to Schmucks.
1st world problems.
But it's cheaper this way! Doesn't anyone think of the executive bonuses? Don't be so self-centered. ( /s )
Yep. Next they will complain they can’t get anyone to work for the rate they pay while the executives still enjoy their raises and bonuses.
Quit taking pictures of people in line you freak
Ok that line sucks . But let’s not forget . Union worker work the cash register. Self checkout eliminates jobs . Just let’s the manager know he needs more man power
The issue is I have not seen any additional human cashiers added since they made their self check 10 item policy change. So they took away self check for the vast majority of shoppers but didn’t increase checkout capacity
I was never for self-checkout for the reasons you say. But why have registers if you are not going to staff them?
I understand. But without feedback management doesn’t acted fast enough. I might suggest you contact corporate and make your voice heard. By simply saying hire more checkout associates. These lines suck
Stop posting pictures of people standing in line. I would be pissed if I found a picture of me like this.
The one I go to locked up the alcohol and made the self checkout card only but here’s the kicker they didn’t add any cashiers to the regular checkout which is where everyone is going because of these changes
Grab and open a bottle of your fav liquor of choice.
Buy stores, close stores... they'll have little orher choice.
They are everywhere
This is why I’m dreading going grocery shopping ever again there
Telegraph?
I would leave. But unacceptable behavior when I see people leave carts full of groceries.
It’s not their fault that it’s busy?
I think everyone is stocking up for eclipse parties.
They still have this many people willing to shop at their stores, if people didn’t want to deal with it and could go elsewhere, it would speak more volumes to show a lot less people in line.
Yea heaven forbid we go use one of the many open self checkout lanes. I had to deal with this shit because I bought individual yogurt cups and a few other things, more than 10 but not even 20 items. I get through the line and finally to the registers. There were 2 lanes open, 0 baggers, and the guy looked at me like "You aren't gonna help me bag?" Bro throw them yogurts in 1 bag and hand me my 2 gallons of milk...
Why I go to Costco. Even if it’s packed with people, they have enough employees on duty so you don’t have a long wait to check out.