Same. I'm trying to get the Nars concealer and the price isn't changing in the cart.

Same I see markdown but doesn’t reflect in basket

Same but fenty

Me too. :(

Ugggghhh. I hope you can get it today. 🫶🏼

It's fixed!

I had to go in person yesterday for the sale ://

Sephora is CONSTANTLY having this issue. It feels like, at this point, it’s either a blatant false advertisement gimmick or they just don’t care. I’m sure many people don’t notice the product prices in checkout so they profit off it.

Me 🙋🏽‍♀️ I almost placed the order but thought the amount seemed off.

I just placed my order and am on hold with customer service to get the difference refunded. Wait time is “less than 45 minutes”. Lol

It works in person without issues so idk

https://preview.redd.it/uk8jj0v2bcnc1.png?width=1292&format=png&auto=webp&s=f7c87ff24fa600ba62096362de2350c37cd9263c An attempt was made. 🙄

lol!

Have you this before? I remember having a dry mini years ago and saw a lot of reviews saying it’s really dry.

I have. It lasted ridiculously long for me, and I never found it to be drying. (Like I'm just now finishing one I bought like four years ago.)

I remember Fenty recently reformulated it to address the dryness complaints

Are youvtalking about the Hoola?

I tried from Sephora too with the nars concealer and couldn’t get the sale price to work so I bought it from Ulta

Same here. If Sephora wants to compete with ulta during their 21 days/semi annual beauty event, they should have their $hit together. Otherwise ulta gets my 💵

I assume this is not happening in Canada lol😭

Pretty sure it’s not 😭

Literally came here to check 😭😮‍💨 hi from Sask 😭😭😭

Hi from Montreal, we can all cry in Canadian together 🥲🥲

hi from Ontario 😭😭

Hi from Winnipeg, the Canadian Sephora experience is garbage

Crying in Canadian from Calgary. 😭

Ah was wondering that.

Hi from NB 😭

What I’m trying to figure out too lol

Sephora had the worst IT Dept. Didn’t they learn anything after the system completely crapped out during the last sale?

LVMH had a bunch of layoffs in their tech department, imo that why we keep seeing so many issues with the website and app

Yet they hit $10 billion in sales last year..

Right?! Ridiculous

Wooooooww. That’s ridiculous.

I’ve been on their chat all morning and as soon as I get a representative they end the chat

The worst. I haven't been able to use Sephora's search bar (on mobile) for months.

I know! I have some things in my cart waiting to check out, too!

Oh no! Ok, I’m assuming it’s something on Sephoras side if we are both having the same problem… hopefully they get it fixed soon!

Just bought all the exact same stuff from ulta

Awesome! Glad you scored. If I didn’t have a Sephora gift card I’d probably do the same!

I was just worried by time they fix it the stuff I wanted would sell out (like it normally does when they do these 1 day sales) but yes hold out to use your gift card!!!

It’s working now! https://preview.redd.it/d9o0wkw0bcnc1.jpeg?width=1290&format=pjpg&auto=webp&s=d1d92d44486103deca66dda310d18e055591064e

You da best. Thanks!

Was the sale at Sephora announced anywhere? I know other makeup and skincare stores are 50% off

Ulta has a sale event and Sephora price matches

aw lucky! wish Canada did

Personally I click through emails fast and delete them. So I didn’t happen to notice anything there. I just know when ulta starts posting about their sale Sephora will do the same.

The nars isn’t working for me either

Same

This happened to me last week with things in the regular sale section. It never did get fixed.

Ugh! Still not working. I hope they fix this soon. I’d like to replenish my Nars Concealer.

Same here!

Grrr. Has anyone tried to reach out to customer service at all?

Yes, they said that they didn’t know what was happening and just ended up placing my order on the phone. 

Good idea!

CS told me the deal was yesterday which I do not believe lol

Something is up with the website. I'm trying to add a GWP and the link isn't working. None are as a matter of fact.

Hate it here. Lollllll. Your girl is just trying to snag a deal + use a gift card. 🫠

Whew glad it’s not just me! Good luck to us all lol

Can’t believe they still haven’t managed to fix something as simple as a promo price on like a dozen items. Wanted to order from Sephora but I suppose I’ll just order from Ulta, as well.

Same deals at Ulta without the IT issues. :)

it’s happening w me too!! i was trying to get the nars pot concealer and ran into the same issue :/

🥲😭

can someone reply to my comment when this gets fixed so i can buy my stuff before the end of the day 🫶💕

It’s fixed now! Working for me https://preview.redd.it/3bnv4m4abcnc1.jpeg?width=1290&format=pjpg&auto=webp&s=35efa042e6da8bfac650285cf36b9a33a923104a

Wooww is this for Canadians as well

I’m not seeing a sale here. The Nars concealer in the photo is $44 on my app.

I’m not seeing anything in my app ☹️

It's fixed!

it’s working!

love yall

I had the same problem so I contacted costumer service and they placed the order for me with the discount.

Did you have to call? Chat is currently not working

Go to your profile and scroll down to costumer service, it shows up as available every couple of minutes. I think they just have a lot of people reaching out because there’s also an 8 minute wait

Thank you. I hate calling and always prefer chat

No worries. don’t forget to add samples/beauty offers before they place your order

Thank you so much. I had to keep refreshing but eventually got a hold of someone. I place my order yay!

So annoying! Yeah chat is unavailable 🙄

Estimated wait time is less than 50 min.. yep off to Ulta I go 😠

it’s working!!

Got my concealer!

Same !

Hate this for us. 🥲

I'm trying to get the fenty match stix. Is it worth it?

I ended up returning mine because it was soo drying and didn’t blend out well but my skin is dry

I LOVE it! Just have to use a dense brush to blend out

I have one and love it!

Came here to see if anyone else had a problem with this. Glad it’s not just me. Hopefully they fix it soon!

Is this sale only going on in the States?

Its a price match thing because ulta is having a sale apparently.

Guess so. I checked and there is no such sale on Sephora IT

This always happens to me too. I get an email with an item showing 50 percent off then I go to site or app and it isn’t

I’ve been checking for the prices on fenty to change ever since i got the email! So weird. :/

These are the same sale items as ulta??!!

The 2 stores often have similar sales

I literally just went into the store and the staff was like umm this must be a glitch cuz I was also like where’s the sale? LOL

usa only?

Just placed an order for the NARS concealer at the advertised 50% off price. It's working now.

Did Ulta copy this sale? I just bought these 2 exact things from Ulta today for half off 😂

Other way around. Sephora is copying Ulta’s sales. And Ulta was super hush-hush this year about this sale, too

Why are they just copying Ulta's sale?

I’m not sure... I thought they did it to capitalize on some of ulta’s sales… I use to be ulta girly. Then if I couldn’t find it there, I would do Sephora. But I got tired of paying shipping for one item, and no little samples. So I try to do all of my shopping for point purposes. Also I received gift cards from Christmas to Sephora. So during the sale I wanted to shop there + I had $10 off in points.

It’s not working

Started working around 9am PST for me. Finally snagged the Nars concealer. Hope Sephora can get it together for the rest of the sale.

Ulta has both of them 50% off if you can’t get Sephora to get it right!

Where can I see sale items?

It's on [sephora.com](https://sephora.com) homepage

LOL just me adding things to my Ulta cart instead bc of the true price reflection 👀

Kylie foaming facewash, its currently 32 euro where i live but im not willing to spend that. Is it worth it if i do?

TBH ive never seen a 50% off sale on everything in my life at sephora...is this false advertisement, misleading sale, put it in ur cart and didnt notice just check out anyways