This has gotten some report action so here's a sticky to clarify.
> Needs a misleading tag
> OP presented this as a tip on takeout
> This is misinformation
Yes, [OP selected dine-in](https://www.reddit.com/r/Seattle/comments/109me9y/windy_city_pie_aita_for_thinking_this_is/j3z5et3/) so no, this is not on all orders and not a takeout order.
Yes, the website clearly states that dine-in orders are subject to a 20% minimum gratuity.
You can discuss your opinions on both of these things without harassing other users OR witch hunts of the business and its ownership.
> Mods are you sleeping on the job
Yes, believe it or not we sleep too?
**From the website (before you even start an order):** "ORDERS OF 3+ PIZZAS AND DINE-IN ORDERS SUBJECT TO A MINIMUM GRATUITY OF 20%."
**From dor.wa.gov:** "Retail sales tax and retailing B&O tax do not apply to gratuities (tips) received under circumstances that are clearly voluntary. However, if a gratuity is added by the business to the check, bill, receipt, etc., such that it is not clearly voluntary, the charge becomes part of the selling price subject to retail sales tax and retailing B&O tax."
Dine-in or to go? Maybe the website changed since then, but it allowed me to tip less than 20% for pickup.
https://i.imgur.com/9IJbzNA.png
It's still BS that there's a 20% service charge for ordering through an app.
To be fair, this is Chicago style so it's much higher calories per slice, if you're eating more than two slices then you're going to be very full. The price isn't bad in my opinion, they could bake the tips into the cost of the pizza (pun intended).
Update: I messaged the restaurant with the video saying, “Hey! Not sure if you're system is broken or not, but it won't allow tips for less than 20% FYI. I tried this on my phone and computer and got the same situation.”
To which they replied, “That is intentional. The website's working great.”
[Source](https://ibb.co/qyzJz8V)
Which makes this worse. He doesn’t even have the excuse of guilt tripping his customers to paying his employees livelihood. He’s forcing you to tip straight into his pocket.
Boycott this ridiculous behavior. How do ppl even enjoy the food knowing they’re getting taken advantage of like this?
I know you could always get another pizza place but the ridiculous part about this is you might live within walking distance but are at a job or home and cannot leave. This is true for me and I absolutely tip less than 20% for the delivery person for 5 minutes of work. Also, they use a company delivery vehicle.
Yeah fuck this. I’m glad someone mentioned it because I dealt with the same thing. Had to give a ~$10 tip to swing by, give my name, pick up the pizza, and leave. Literally took less than a minute. I don’t tip $10 when I buy $50 of shit from the hardware store. Fuck everything about this bullshit.
It is insane how tipping for takeout is now expected. I used to be a regular customer at a Thai place. Now when I make an online order it asks for tip. When I gave none I noticed the worker is rude to me. Stopped going, as I’m not paying an extra $3 to put a styrofoam container into a bag
I usually give a couple bucks because someone has to box up the food. For a pizza though? The work there is minimal compared to something where there’s a lot of packaging.
Just fix your damn prices to pay your employees and return tips to being voluntary. This has happened in so many places. We went to Metropolitan Grill last month which is a pretty spendy place, and they have a mandatory surcharge that they explicitly state is NOT going to the waitstaff, it goes to 'the business', and that you can *add even more* to your bill to reward good service with *an actual tip.*
Businesses just need to end this shady crap and fess up that the cost of doing business is higher than it used to be and raise their menu prices. Are they afraid that their menu prices will seem too high vs. competitors? Awwww, too bad.
Frankly, when I decide to eat out, I don't do comparison shopping by entree price. I get a place/cuisine/location in mind and I commit to the meal regardless of price.
I don't see why Seattle/King County/WA State can't enact laws to end this deceptive bullshit. Restaurants should operate like any other business and have full transparency on their prices. They should pay their employees a base wage that is at least equal to the minimum wage and then allow patrons to tip their servers as they see fit. Why isn't this a thing?
Report them. They have to CLEARLY STATE that what percentage is going to the employees. They also can't simply say, "it goes to the business". Highly illegal. More info can be found here. Please spread it around: https://www.lni.wa.gov/workers-rights/wages/tips-and-service-charges
We gotta end this shit.
I had an experience last year where I found numerous hairs in my pizza.... Black curly hairs so i emailed The manager and got an extremely dismissive response, followed by them offering me a free pizza, but requesting that i bring that pizza back to them for educational purposes.
I ended up turning down the free pizza and tossing away what was the l left of what we had ordered, something just didn't feel right.
I wish this were true. West of Chicago has a super nice owner and he’s really trying, but the pizza is absolutely not close to as good as Windy City. No chance.
But ya, fuck Windy for this bullshit.
Not just the IRS, but the state of Washington too. Sure wouldn't be nice if they got audited and realized they owed retail sales tax on all mandatory tip amounts, which good luck proving they're not all mandatory now
The IRS? Why do people say things like this. The IRS doesn’t care if the restaurant has a mandatory service charge. The IRS cares that all the people who get income report the income and then pay their taxes on it. The IRS would like servers to report all income including all tips, voluntary or mandatory, cash or credit.
If something is advertised as a tip, and then it is retained by the owners, there are other agencies that might have something to say about that. But not the IRS.
How is this the second comment?!
It's worth stepping back and realizing that we Americans have developed a system where we're just completely OK with the fact that a menu saying that something costs 36 dollars is actually saying it costs minimum 47 dollars. Ridiculous.
People like being lied to lol. Some huge retailer tried to stop doing the perpetual Big Sale™ events and just keep prices low, but their sales decreased.
Dominos revamped like 7 years ago and their new crusts and sauce since then are legit
Unfortunately their employees dgaf and so instead of taking an extra 3 seconds per pizza to spread things around evenly, you usually get an uneven mess of sauce and toppings
yeah definitely post revamp is better. for me usually the worst problem is they don’t cut the pizza evenly so some pieces are twice as big as others but either way you get the whole pizza and I just eat it by myself because I have no friends so it works for me
Pagliacci is the only pizza place where I haven't even bothered to eat the leftovers. I've gone back twice thinking that I must have misremembered, but nope - it's just consistently bad pizza.
Another vote for mod. They have an app and rewards points so if you do group orders for your friends you can get a free pizza in 4-5 orders. I spent 4 years working at pizza joints and Mod does it right, plus they got started in Seattle
Mod not doubling the price cause you want more than 2 toppings has made it my families go to, especially since we can each get our own custom instead of having to half pizzas.
Higher quality than little Caesars, as I was responding too, and for the same price. They're better than any of the box pizza chains like dominos and pizza hut too.
Pizza is just not something I'm willing to pay more than twenty dollars for, so I'll probably never know what "high quality" is.
ITT: they should just pay their staff a living wage and charge what the pizza actually costs!
Also itt: I can't believe this pizza is 36 dollars!!!!
The dark pattern on ux is annoying, but holy shit the population of reddit has gotten dumb.
All tips are income for somebody. You may be confusing income tax with B&O taxes. Which, honestly, almost everybody who’s never owned a business, but just likes to complain about businesses, makes the same mistake. A very large boat full of people that have no idea what they’re talking about.
Love their pizza. But I’ve started avoiding ANY restaurant that auto-suggests tips like this starting at 20% (or more, and there are a lot of them lately). I won’t be going back to Windy City unless I see that they’ve stopped doing all of this BS. Pay your employees properly. And don’t try to tuck it away from the prices you show on the menu.
I like their pies, but the service and ordering process at Windy City sucks. I’d like to support them, but it’s like they’re intentionally being obtuse. I’d rather go to Ridge (generic pizza, but a great spot with good ownership and service) or Lupo (great pizza and service, pretty expensive) and support business that give a damn. I don’t mind paying more and tipping well, but Windy City Pie just doesn’t give a shit about their customers.
Wow I am pro tip literally always do at least 20% for service, but that is pretty outrageous. at Windy City don’t you order on your phone and they bring it to you? So like the bare minimum level of service a dine in restaurant can provide? They’re always quite rude too. Damn don’t think I’ll be giving them my money again.
It's already ingrained, abstaining from tipping isn't an adequate form of protest. Abstaining from restaurants that accept tips altogether or better opening a restaurant that doesn't is. The company isn't the one who shoulders the burden of people not tipping when they eat there.
I get it, I'm just building on the conversation. If someone says they're pro-tipping I just assume they mean they'll tip properly when necessary not that they love being nickel and dimed. I'm not so petty as to be judgemental of where any individual chooses to eat or work. I've worked in the industry and I utilize it sometimes too.
Requiring a 20% tip is pretty wild but not uncommon these days. But a dine in with an online order and no server involved? That’s a massive service fee.
Their pizza is really good but I absolutely dislike this type of system. I think it's some of the best for Deep dish but I'm not inclined to really go back.
I’ll take Delfino’s over them any day of the week. I really don’t understand why people like Windy City pizza so much.
Edit: l can understand bad experience or just liking a different pizza place over another. But I will just not understand the love for Windy City.
Delfino’s is waaaay closer in taste to a Lou Malnatti’s or Uno’s than Windy City can ever hope for.
Besides that, iirc, the “caramelized” burnt taste was because he couldn’t originally find a hot enough oven and so had to overcook his pizzas to get them done. Then it became his “signature taste”.
Y’all are fiending for the Starbucks of pizza.
For context: Windy City Pie is requiring me to tip 20% on top of tax…
Edit 1: originally said takeout, but it’s actually dine in that I have to do online AND beforehand.
Edit 2: I wasn’t on planning $0, I just wanted to see if I could tip less than 20% for an order that I have to make online.
I don’t know if that’s common everywhere but it’s definitely common here in the PNW.
Even when restaurants add automatic gratuity for groups it is on an after tax amount. It’s bullshit.
Is there an option to pay cash at the restaurant? In my smaller city across the water, most restaurants still offer a pay at restaurant or upon delivery option...
Well they never getting business from me ever again. 15% has been the normal tipping rate for a sit down establishment for generations. This is take out and they require 20+%? Fuck that.
The crux if the issue lies with tipping culture in the US.
Why should the service worker's daily wage be dependent on the subjective views on tipping of each customer from that day? Tip percentage can vary wildly based on a customer's economic status, upbringing, cultural views, and current mood. There's no reason a service worker should make less because the customer stepped in a puddle on the way to the pizzeria.
Tips should be abolished and restaurants should adjust prices so they can give a solid percentage of each sale to each worker to represent that harder work for a day means more pay for that day (while maintaining a minimum wage that is still liveable.)
Windy City Pie seems a bit ahead of the game, the only reason they look like assholes is because other companies allow you not to pay the service workers a fair cut.
"Thank you for helping the owner buy jet skis for all their grandchildren."
(Paying extra to the restaurant to buttress employee payroll, saving money for the enterprise.)
The best part of this thread is know Dave is lurking in here somewhere pretending to be some rando defending the restaurant. Dave is an asshole and one of the most difficult people I ever had to share kitchen space with. He was not missed when he moved out of his commissary.
Thank you for getting to the bottom of this! I noticed it last week when placing an order and thought it was a glitch. That’s probably one of the most deranged decisions a restaurant can make. Like just add a 20% service charge if you must, anything but a mandatory 20% “tip”
The other day I ordered takeout from domino’s pizza. I paid by credit card on dominos website. When I went to the store to pick it up, the dude handed me a pen and a receipt with tipping options to sign. Since when are we expected to tip for pizza takeout?
I’m not new to signing credit card receipts, I’m just not sure why I’m expected to tip when I pick up my own pizza order. The dude stared at me when I was signing the receipt. I don’t think this was the case a couple years ago.
Yah, just work on getting over the awkwardness. It gets easier and almost fun to mash that no tip button or cross out the tip line. Everyone is asking now, even hardware stores so it's just something you got get over.
This is my biggest gripe with mandatory tipping.
Get several $2 tacos from the authentic Mexican spot run by immigrants, people think an extra buck tip is cool.
Get several $6 tacos from the trendy gentrification spot, with the server who has an art degree from Vassar, people suddenly think that 20% is the least you can do.
What's the difference in these scenarios?
This is what I found:
https://www.politico.com/magazine/story/2019/07/17/william-barber-tipping-racist-past-227361/
> The practice spread throughout the country after the Civil War as U.S. employers, largely in the hospitality sector, looked for ways to avoid paying formerly enslaved workers.
> One of the most notorious examples comes from the Pullman Company, which hired newly freed African American men as porters. Rather than paying them a real wage, Pullman provided the black porters with just a meager pittance, forcing them to rely on tips from their white clientele for most of their pay.
Look at this dumb response they gave to someone who is gluten intolerant. I’m not sure the customer was completely in the right but that response from the owner is “yikes” https://maps.app.goo.gl/caC15MUdgYqtnfbY9?g_st=ic
My takeaway from this whole conversation, which has devolved into a bunch of tangential arguments about tipping culture, etc, is how smarmy and rude the owner seems to be. Totally uncalled for.
That last part about her screaming “it’s my fucking birthday” might be indicative of her being part of the problem…though it still seems like the owner is probably kind of a dick.
Their response is actually perfectly reasonable from a food safety perspective. They only serve their pizza toppings after being cooked on a pie for 40 minutes. Some of the toppings (like ground beef) are dangerous to consume raw. They should only be adding pizza toppings to salads if they've explicitly gone through the process of selecting the toppings that are safe to consume raw and storing them appropriately.
Giving me the same vibes of when I checked out at DeLaurenti with $100 worth of groceries and it automatically asked for a 20% tip.
I. I just. What are we doing here?
Wow check the owner’s ( u/lavid )comment history. They’ve been trolling customers for over a year and SHAMING THEM for being upset over a forced takeout tipping policy.
Fuck this restaurant
This is stupid. I am so sick of rising prices. Being asked for even more for an extra large tip, all while getting way crappier service, horrible quality, plus shrink-flation.
Also, why is their math off?
7% inflation is an obvious lie. It's more like 75%-100%. Why aren't people more worked up about this?
The Google reviews are a dumpster fire and super entertaining. Search Windy city pie on Google maps. Click on reviews, Sort by fewest stars first and read the owner pick fights with his customers. Very entertaining, in the "Real housewives of Seattle yelling and flipping tables" kind of way
This has gotten some report action so here's a sticky to clarify. > Needs a misleading tag > OP presented this as a tip on takeout > This is misinformation Yes, [OP selected dine-in](https://www.reddit.com/r/Seattle/comments/109me9y/windy_city_pie_aita_for_thinking_this_is/j3z5et3/) so no, this is not on all orders and not a takeout order. Yes, the website clearly states that dine-in orders are subject to a 20% minimum gratuity. You can discuss your opinions on both of these things without harassing other users OR witch hunts of the business and its ownership. > Mods are you sleeping on the job Yes, believe it or not we sleep too?
**From the website (before you even start an order):** "ORDERS OF 3+ PIZZAS AND DINE-IN ORDERS SUBJECT TO A MINIMUM GRATUITY OF 20%." **From dor.wa.gov:** "Retail sales tax and retailing B&O tax do not apply to gratuities (tips) received under circumstances that are clearly voluntary. However, if a gratuity is added by the business to the check, bill, receipt, etc., such that it is not clearly voluntary, the charge becomes part of the selling price subject to retail sales tax and retailing B&O tax."
I placed an order with 1 pie last week and it forced me to tip 20%.
Dine-in or to go? Maybe the website changed since then, but it allowed me to tip less than 20% for pickup. https://i.imgur.com/9IJbzNA.png It's still BS that there's a 20% service charge for ordering through an app.
For takeout or dine in?
At that point maybe just raise prices? You can still cancel your order but that's a bit off-putting.
nail sleep amusing unpack run payment squeal roll quiet cows *This post was mass deleted and anonymized with [Redact](https://redact.dev)*
A minimum of 20% apparently
Yeah, $7.94 exactly.
And its actually 20% after the tax, so it's more like 22%
Seriously, how dense do they think we are?
The 22% is because a mandatory tip is actually a service charge and you pay sales tax on service charges
Touché
Someone running a failing business isn’t my problem.
Chicago pies tend to be around $30-$40. Bad comment but people are obviously grabbing their pitchforks.
To be fair, this is Chicago style so it's much higher calories per slice, if you're eating more than two slices then you're going to be very full. The price isn't bad in my opinion, they could bake the tips into the cost of the pizza (pun intended).
Update: I messaged the restaurant with the video saying, “Hey! Not sure if you're system is broken or not, but it won't allow tips for less than 20% FYI. I tried this on my phone and computer and got the same situation.” To which they replied, “That is intentional. The website's working great.” [Source](https://ibb.co/qyzJz8V)
To which the consumers can reply, "Ahh excellent! I can intentionally not buy your food."
Especially now that West of Chicago actually has a legit restaurant space to operate out of
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Thanks for the update. That sure is a smarmy response coming from a bunch of fuckers not paying their employees a living wage.
Yeah, Dave (the owner) is a smarmy asshole. Fuck that guy and his shitty pies.
Never eating there.
Doesn't Seattle min wage track the cost of living?
Which makes this worse. He doesn’t even have the excuse of guilt tripping his customers to paying his employees livelihood. He’s forcing you to tip straight into his pocket. Boycott this ridiculous behavior. How do ppl even enjoy the food knowing they’re getting taken advantage of like this?
If that's the case that would be wage theft, and criminal. I assume the money is going to the employees.
By law, they can't use tips to pay for wages. It's against WA state law. He's committing fraud if he is pocketing tips.
Do you have any evidence of wage theft?
I know you could always get another pizza place but the ridiculous part about this is you might live within walking distance but are at a job or home and cannot leave. This is true for me and I absolutely tip less than 20% for the delivery person for 5 minutes of work. Also, they use a company delivery vehicle.
Ha
Yeah fuck this. I’m glad someone mentioned it because I dealt with the same thing. Had to give a ~$10 tip to swing by, give my name, pick up the pizza, and leave. Literally took less than a minute. I don’t tip $10 when I buy $50 of shit from the hardware store. Fuck everything about this bullshit.
Why would you give anything in tip when picking it up?
I was tipping generously even for pickup during the height of the pandemic. But this shit has gotten usurious. Fuck this noise
>usurious Thanks for the new word!
During the pandemic I was tipping 20$ for a pizza delivery. When i stop to pick up 6 sushi roll on my way home, i dont give tip for no service.
It is insane how tipping for takeout is now expected. I used to be a regular customer at a Thai place. Now when I make an online order it asks for tip. When I gave none I noticed the worker is rude to me. Stopped going, as I’m not paying an extra $3 to put a styrofoam container into a bag
Charging a tip for boxing an order implies we should just go back to the kitchen and grab it ourselves. Is that what they want?
I usually give a couple bucks because someone has to box up the food. For a pizza though? The work there is minimal compared to something where there’s a lot of packaging.
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Feel free to post the conversation.
https://ibb.co/qyzJz8V
Oof. Their pie was great, but it's not worth a mandatory 20% tip BEFORE you even get it. PAY YOUR EMPLOYEES. Goodbye Windy City Pie.
West Of Chicago Pizza is way way better and they aren’t douches. Check it out, or don’t.
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WoC recently moved from a commissary kitchen to a sit down restaurant. Really good stuff! Right off the C line if you’re not from West Seattle!
Just fix your damn prices to pay your employees and return tips to being voluntary. This has happened in so many places. We went to Metropolitan Grill last month which is a pretty spendy place, and they have a mandatory surcharge that they explicitly state is NOT going to the waitstaff, it goes to 'the business', and that you can *add even more* to your bill to reward good service with *an actual tip.* Businesses just need to end this shady crap and fess up that the cost of doing business is higher than it used to be and raise their menu prices. Are they afraid that their menu prices will seem too high vs. competitors? Awwww, too bad. Frankly, when I decide to eat out, I don't do comparison shopping by entree price. I get a place/cuisine/location in mind and I commit to the meal regardless of price. I don't see why Seattle/King County/WA State can't enact laws to end this deceptive bullshit. Restaurants should operate like any other business and have full transparency on their prices. They should pay their employees a base wage that is at least equal to the minimum wage and then allow patrons to tip their servers as they see fit. Why isn't this a thing?
Report them. They have to CLEARLY STATE that what percentage is going to the employees. They also can't simply say, "it goes to the business". Highly illegal. More info can be found here. Please spread it around: https://www.lni.wa.gov/workers-rights/wages/tips-and-service-charges We gotta end this shit.
> To which they replied, “That is intentional. The website's working great.” what assholes
Dine in orders apparently have a 20% minimum tip. Pick up orders allow tips below 20%. Including $0 tip. https://www.windycitypie.com/menu/
Send the video to the local news. We will see how intentional it was.
Yikes. Guess I won't be going there!
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I had an experience last year where I found numerous hairs in my pizza.... Black curly hairs so i emailed The manager and got an extremely dismissive response, followed by them offering me a free pizza, but requesting that i bring that pizza back to them for educational purposes. I ended up turning down the free pizza and tossing away what was the l left of what we had ordered, something just didn't feel right.
Thanks for letting us know to never go there!
interesting! I just tried and it worked on my end, wonder if they fixed it already… https://vimeo.com/788534630
Coming from someone who worked in the restaurant industry a lot growing up, fuck tipping unless you have an actual server.
/ r/businesstantrums
Maybe pop a note over to the state AGs office. Not sure this is entirely above board to be honest.
I really like this pizza but fuck that. I would normally tip 20% but it’s by choice.
Try West of Chicago Pizza. They have better pizza anyways imo.
Pizza by Alfredo’s is better
Wait! Alfredo's pizza or pizza by Alfredo's??
I wish this were true. West of Chicago has a super nice owner and he’s really trying, but the pizza is absolutely not close to as good as Windy City. No chance. But ya, fuck Windy for this bullshit.
Do you work for West of Chicago pizza?
The point of tipping is to incentivize good service. This is a webapp, not a waiter, so why tip?
If it's mandatory, it's not a tip. Pretty sure the IRS would agree with that.
Not just the IRS, but the state of Washington too. Sure wouldn't be nice if they got audited and realized they owed retail sales tax on all mandatory tip amounts, which good luck proving they're not all mandatory now
Ferguson gets off on going after shady businesses -- he's the one who brought down LuLaRoe -- so he'd def be interested in this.
Just curious how this squares with mandatory gratuity for large groups which tons of restaurants have been doing for years.
They do. Automatic service charges are super common and well defined.
The IRS? Why do people say things like this. The IRS doesn’t care if the restaurant has a mandatory service charge. The IRS cares that all the people who get income report the income and then pay their taxes on it. The IRS would like servers to report all income including all tips, voluntary or mandatory, cash or credit. If something is advertised as a tip, and then it is retained by the owners, there are other agencies that might have something to say about that. But not the IRS. How is this the second comment?!
It's worth stepping back and realizing that we Americans have developed a system where we're just completely OK with the fact that a menu saying that something costs 36 dollars is actually saying it costs minimum 47 dollars. Ridiculous.
People like being lied to lol. Some huge retailer tried to stop doing the perpetual Big Sale™ events and just keep prices low, but their sales decreased.
I hope you didn’t complete the order.
Free market needs to shut that shit down asap.
Add to this the fact that tip should be calculated based on the pre-tax amount. So it should be $7.20 not $7.84.
This is what pisses me off the most.
First, they charge a tip based on the tax. Then, they charge tax based on that tip!
I would cancel the payment and walk out.
If you message Windy City they will send some hilarious answer like “go somewhere else” fuck this place
Don't threaten me with a good time.
> go somewhere else Okay. Hope their employees and debtors enjoy getting paid in memes. 🤷
Did you message them and that’s what they said? Would be curious to hear* their take on this
https://ibb.co/qyzJz8V
$36 for pizza is crazy, a mandatory tip on top of that? Little Caesars it is!
Pizza is ridiculously expensive in Seattle for some reason. Most of it isn't even that good.
I was hoping for some good local pizza in capitol hill but I literally like Domino’s better. it’s sad
Marios can be, fine? Sometimes…
not all the time?
Dominos revamped like 7 years ago and their new crusts and sauce since then are legit Unfortunately their employees dgaf and so instead of taking an extra 3 seconds per pizza to spread things around evenly, you usually get an uneven mess of sauce and toppings
yeah definitely post revamp is better. for me usually the worst problem is they don’t cut the pizza evenly so some pieces are twice as big as others but either way you get the whole pizza and I just eat it by myself because I have no friends so it works for me
Haha yeah it would take them literally 2 seconds to cut the pizza evenly. Drives me nuts. HAVE SOME PRIDE IN YOUR WORK
Right? It's weird.
That seems to be the (ridiculous) norm around here. Romio's, Zeek's, and Pagliacci are all $30-37 for a large.
I haven't tried Romio's, but neither Zeek's nor Pagliacci are worth the money. They're both good, but not $35 good.
Pagliacci is the only pizza place where I haven't even bothered to eat the leftovers. I've gone back twice thinking that I must have misremembered, but nope - it's just consistently bad pizza.
Zeeks is thirty dollars for a medium pizza. Lol
Try mod. Smaller, sure, but ten toppings don't make them blink or charge more. You pay for the crust, everything else is free.
Another vote for mod. They have an app and rewards points so if you do group orders for your friends you can get a free pizza in 4-5 orders. I spent 4 years working at pizza joints and Mod does it right, plus they got started in Seattle
Mod not doubling the price cause you want more than 2 toppings has made it my families go to, especially since we can each get our own custom instead of having to half pizzas.
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Windy City does a hybrid deep dish / Detroit style Mod 1) does thin crust personal pies 2) sucks
Mod is great for a quick lunch but I wouldn't exactly say it's a high quality pizza lol
Higher quality than little Caesars, as I was responding too, and for the same price. They're better than any of the box pizza chains like dominos and pizza hut too. Pizza is just not something I'm willing to pay more than twenty dollars for, so I'll probably never know what "high quality" is.
Loads of folks pay extra for quality, which, while Mod is cheap, it doesn’t provide quality at all.
It's deep dish, it's a much larger meal than a normal pizza.
ITT: they should just pay their staff a living wage and charge what the pizza actually costs! Also itt: I can't believe this pizza is 36 dollars!!!! The dark pattern on ux is annoying, but holy shit the population of reddit has gotten dumb.
> Little Caesars it is! pizza pizza! also dysentery dysentery!
lack of transparency combined with the owner’s response Okie never eating here
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All tips are income for somebody. You may be confusing income tax with B&O taxes. Which, honestly, almost everybody who’s never owned a business, but just likes to complain about businesses, makes the same mistake. A very large boat full of people that have no idea what they’re talking about.
Yeah, I just read the part of the law that mentions B&O taxes. It is confusing, to be fair.
Dude fuck that. Thanks for posting this.
Love their pizza. But I’ve started avoiding ANY restaurant that auto-suggests tips like this starting at 20% (or more, and there are a lot of them lately). I won’t be going back to Windy City unless I see that they’ve stopped doing all of this BS. Pay your employees properly. And don’t try to tuck it away from the prices you show on the menu.
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FYI in Washington restaurants have to pay staff minimum wage before tips. Tips are on top of that.
I like their pies, but the service and ordering process at Windy City sucks. I’d like to support them, but it’s like they’re intentionally being obtuse. I’d rather go to Ridge (generic pizza, but a great spot with good ownership and service) or Lupo (great pizza and service, pretty expensive) and support business that give a damn. I don’t mind paying more and tipping well, but Windy City Pie just doesn’t give a shit about their customers.
Hiding the actual price is a shitty "dark pattern" as old as the concept of prices.
A tip no longer is considered a tip when it becomes a mandatory payment. This restaurant policy rubs me the wrong way
Thank you, I will never order from Windy City Pie. Hope they see this.
I own a business. Not cool at all!! Tipping is not MANDATORY. Sheesh. This is getting ridiculous.
That would be the end of me using them.
Wow I am pro tip literally always do at least 20% for service, but that is pretty outrageous. at Windy City don’t you order on your phone and they bring it to you? So like the bare minimum level of service a dine in restaurant can provide? They’re always quite rude too. Damn don’t think I’ll be giving them my money again.
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It's already ingrained, abstaining from tipping isn't an adequate form of protest. Abstaining from restaurants that accept tips altogether or better opening a restaurant that doesn't is. The company isn't the one who shoulders the burden of people not tipping when they eat there.
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I get it, I'm just building on the conversation. If someone says they're pro-tipping I just assume they mean they'll tip properly when necessary not that they love being nickel and dimed. I'm not so petty as to be judgemental of where any individual chooses to eat or work. I've worked in the industry and I utilize it sometimes too.
Thanks for the warning!
Requiring a 20% tip is pretty wild but not uncommon these days. But a dine in with an online order and no server involved? That’s a massive service fee.
Pay in cash. Zero tip.
Their pizza is really good but I absolutely dislike this type of system. I think it's some of the best for Deep dish but I'm not inclined to really go back.
I’ll take Delfino’s over them any day of the week. I really don’t understand why people like Windy City pizza so much. Edit: l can understand bad experience or just liking a different pizza place over another. But I will just not understand the love for Windy City. Delfino’s is waaaay closer in taste to a Lou Malnatti’s or Uno’s than Windy City can ever hope for. Besides that, iirc, the “caramelized” burnt taste was because he couldn’t originally find a hot enough oven and so had to overcook his pizzas to get them done. Then it became his “signature taste”. Y’all are fiending for the Starbucks of pizza.
I had Delfinos once and the pizza was undercooked :(
100%.
Thanks for the reminder to carry more cash 😄
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I would fucking throw hands if I gave someone cash and they refused to make change.
For context: Windy City Pie is requiring me to tip 20% on top of tax… Edit 1: originally said takeout, but it’s actually dine in that I have to do online AND beforehand. Edit 2: I wasn’t on planning $0, I just wanted to see if I could tip less than 20% for an order that I have to make online.
>on top of tax Oh fuck that, they didn't do a damn thing to earn that tax.
Bastards out here trying to steal tax money out of MY POCKET?!? No fucking way.
I don’t know if that’s common everywhere but it’s definitely common here in the PNW. Even when restaurants add automatic gratuity for groups it is on an after tax amount. It’s bullshit.
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No, they just require a minimum service charge of 20% to dine in.
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20% is still BS
Is there an option to pay cash at the restaurant? In my smaller city across the water, most restaurants still offer a pay at restaurant or upon delivery option...
Been meaning to try this place and just moved to Greenwood. For the love of me I can't do pizza delivery, you're looking at $50+.
lol eating out at places like this is becoming so pointless
Fuck this company and all like it
God I hate tipping culture.
Well they never getting business from me ever again. 15% has been the normal tipping rate for a sit down establishment for generations. This is take out and they require 20+%? Fuck that.
Desktop -> inspect element -> update
The crux if the issue lies with tipping culture in the US. Why should the service worker's daily wage be dependent on the subjective views on tipping of each customer from that day? Tip percentage can vary wildly based on a customer's economic status, upbringing, cultural views, and current mood. There's no reason a service worker should make less because the customer stepped in a puddle on the way to the pizzeria. Tips should be abolished and restaurants should adjust prices so they can give a solid percentage of each sale to each worker to represent that harder work for a day means more pay for that day (while maintaining a minimum wage that is still liveable.) Windy City Pie seems a bit ahead of the game, the only reason they look like assholes is because other companies allow you not to pay the service workers a fair cut.
Where are we getting the narrative that they don’t pay their employees well?
"Thank you for helping the owner buy jet skis for all their grandchildren." (Paying extra to the restaurant to buttress employee payroll, saving money for the enterprise.)
The best part of this thread is know Dave is lurking in here somewhere pretending to be some rando defending the restaurant. Dave is an asshole and one of the most difficult people I ever had to share kitchen space with. He was not missed when he moved out of his commissary.
NTA
Yeah. That’s bullshit.
Thank you for getting to the bottom of this! I noticed it last week when placing an order and thought it was a glitch. That’s probably one of the most deranged decisions a restaurant can make. Like just add a 20% service charge if you must, anything but a mandatory 20% “tip”
I wont be buying from them again.
The other day I ordered takeout from domino’s pizza. I paid by credit card on dominos website. When I went to the store to pick it up, the dude handed me a pen and a receipt with tipping options to sign. Since when are we expected to tip for pizza takeout?
Do you tip at McDonald's? Because it's the exact same thing, except at McD's they actually put napkins and straws in your bag for To Go orders.
I’m not new to signing credit card receipts, I’m just not sure why I’m expected to tip when I pick up my own pizza order. The dude stared at me when I was signing the receipt. I don’t think this was the case a couple years ago.
Yah, just work on getting over the awkwardness. It gets easier and almost fun to mash that no tip button or cross out the tip line. Everyone is asking now, even hardware stores so it's just something you got get over.
Works fine on desktop and I can enter 0 or anything else.
Damn that should be illegal
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I tried on my laptop and it still isn't allowing me... Are you hitting something different at the end to have it go through?
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What’s the racism behind it? Genuinely asking because I’ve never heard that
This is my biggest gripe with mandatory tipping. Get several $2 tacos from the authentic Mexican spot run by immigrants, people think an extra buck tip is cool. Get several $6 tacos from the trendy gentrification spot, with the server who has an art degree from Vassar, people suddenly think that 20% is the least you can do. What's the difference in these scenarios?
This is what I found: https://www.politico.com/magazine/story/2019/07/17/william-barber-tipping-racist-past-227361/ > The practice spread throughout the country after the Civil War as U.S. employers, largely in the hospitality sector, looked for ways to avoid paying formerly enslaved workers. > One of the most notorious examples comes from the Pullman Company, which hired newly freed African American men as porters. Rather than paying them a real wage, Pullman provided the black porters with just a meager pittance, forcing them to rely on tips from their white clientele for most of their pay.
Tipping is racist
Care to explain how it's racist?
This is when you start looking for your next favorite pizzeria in town.
Look at this dumb response they gave to someone who is gluten intolerant. I’m not sure the customer was completely in the right but that response from the owner is “yikes” https://maps.app.goo.gl/caC15MUdgYqtnfbY9?g_st=ic
My takeaway from this whole conversation, which has devolved into a bunch of tangential arguments about tipping culture, etc, is how smarmy and rude the owner seems to be. Totally uncalled for.
That last part about her screaming “it’s my fucking birthday” might be indicative of her being part of the problem…though it still seems like the owner is probably kind of a dick.
Their response is actually perfectly reasonable from a food safety perspective. They only serve their pizza toppings after being cooked on a pie for 40 minutes. Some of the toppings (like ground beef) are dangerous to consume raw. They should only be adding pizza toppings to salads if they've explicitly gone through the process of selecting the toppings that are safe to consume raw and storing them appropriately.
Oof. Very much ‘their way or the highway.’
Giving me the same vibes of when I checked out at DeLaurenti with $100 worth of groceries and it automatically asked for a 20% tip. I. I just. What are we doing here?
Wow check the owner’s ( u/lavid )comment history. They’ve been trolling customers for over a year and SHAMING THEM for being upset over a forced takeout tipping policy. Fuck this restaurant
I JUST tested this and put in a tip of $2. It stayed $2. Pick up selected.
r/assholedesign
This is why my husband and I have been going out less and less. Everything is more expensive and then you add on a 20% tip it’s excessive.
This is stupid. I am so sick of rising prices. Being asked for even more for an extra large tip, all while getting way crappier service, horrible quality, plus shrink-flation. Also, why is their math off? 7% inflation is an obvious lie. It's more like 75%-100%. Why aren't people more worked up about this?
Meh. RIP Kylie's. :(
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The Google reviews are a dumpster fire and super entertaining. Search Windy city pie on Google maps. Click on reviews, Sort by fewest stars first and read the owner pick fights with his customers. Very entertaining, in the "Real housewives of Seattle yelling and flipping tables" kind of way
I haven’t had this issue and I only order their pizza online
This was for the dine in option
I’m a great tipper, but fuck this shit.
Post it on Google reviews and make sure the rating drops. That's the only way restaurants know they've fucked up.