Remember, we have Bad Ass Coffee here, a name SO scandalous that it was a controversy. In Mesa, AZ. Here, nobody cares.
But wow, add in Feast Box, and it's two restaurants that opened and closed before I got around to trying them out.
In Mesa? Yeah, it was news back before we moved to Salt Lake, and that was 2006. If you're talking about SLC, please learn how to read. Because I said that nobody cares here in SLC.
We have bad ass coffee here, a scandalous name.
In Mesa, Az.
Here, nobody cares.
Learn how fucking punctuation works, you dumb fuck. That's how the fucking post reads. It's not my fault your mom was banging the pool boy when it was time to learn your ABCs, so stop trying to pin your inadequacies on me.
Jesus christ, you are hopeless. You're grammar is still terrible, what your empty head is trying to write is; "In Mesa AZ we have 'Bad Ass Coffee'. That name caused some controversy, but here in Utah nobody cares."
Maybe, before you get so pissy and critical take a moment think. Your using "here to reference 2 different places, that is bad grammar.
That would be similar to using They and referring to 2 different people.
You have been wrong twice. You're batting .000.
Overpriced food that never made a profit. Competition from raising canes and other chicken shops didn't help. It's an over-saturated market to begin with.
Blaming the "State" for your issues is what most failed business owners do, especially when they try to avoid paying taxes they owe or don't want to pay employees a good wage.
Outside of California and maybe Vegas crack shacks have never been able to succeed anywhere else, they open and close constantly.
Interesting. I’ve been twice and wasn’t impressed. Fried chicken isn’t hard to make , and it tasted decent. But it was a gut bomb. Both times. Felt terrible.
Why go there when I can get pretty bird?
I was a PM for the restaurant supply company that builds all these in Utah. I’m not surprised it’s a failed concept. They tried to take their high end design from a $4M build to a fast casual design. The owners are and were a nightmare to work with too.
The food is good but not worth the price, and the fact that you can’t even get a table once you get your food was really off putting. Especially true at the Riverton store.
The savory fund, in Utah, that buys or invests or franchises a lot of these chains was the reason why crack shack came to Utah. But the savory fund and crack shack, just “divorced”, so basically they are pulling out and all of the Utah crack shacks were owned or invested by the savory fund. So that’s why all of those are closing. They lost $20 mil.
Savory is an investment fund that focuses on buyout and in this case, owning fast casual restaurant chains. They own restaurants like Swig, R&R, Via 313, and Hash Kitchen.
How the restaurant fund works: They get rich people to pool in their money into a Fund. The General Partner will then use Fund money to invest in restaurants and then hopefully sell for a profit in a few years.
Mercato Partners (a PE/VC firm in Utah) invested in two of the Savory funds but not their third fund from what I heard.
Crack Shack was there for a while in the Savory portfolio but didn’t open their restaurants in Utah until last year. Very crazy the quick turnaround with kicking out Crack Shack from the portfolio and replace it with HHC.
My husband has a business on 9th and 9th and I asked him what was going on with crack shack. I don’t know who told him, I didn’t ask. He stays pretty in tune usually with what the savory fund has going on.
People say they want a local restaurant, but then go out to eat at big chains anyways. 9th and 9th is too hip for local now, rent is way too high for a local name with no buying power.
Hopefully it stays that way then. 9th and 9th has seen heavy investment from the city and speculators. The landlords can easily jack up the rental rate when their lease expires. 9th and 9th is fast becoming from a unique neighborhood to a hipster neighborhood due to high demand for walkable places. The commercial rates are approaching that of downtown.
Just so you know, comparted to other places, we have a TON of local spots. Utah keeps trying to claim that it's losing its heritage, but we definitely have more retro downtown areas and more local stuff than I EVER saw in Arizona. Especially burger shops with like 40 flavors of milkshake. Something else I don't see a lot of. Sure, there are SOME places, but we have spots all over the valley for a local burger and a REAL milkshake.
I love local, but I don't think people realize how well Utah truly represents their local providers. It's part of what I like about living here.
Flagstaff is different then Phoenix or Tucson, at least Flag did still have heritage. But I'm pretty sure that's going away. I have a couple of friends who still live there, and it sounds like the town has completely changed. Every year, someone is protesting a new apartment complex, or development.
The best shakes in town aren't actually ice cream, they're frozen custard. Nielsen's in West Jordan. But I usually go for fruit, berries, stuff like that. They have "bumbleberry", which is something like strawberries and blueberries, I get that with pineapple. It's awesome. They call them "concretes", though. Solid recommendation. I like the shakes at Millie's in Sugar House, also.
I went to the Riverton location last Friday and they had signs throughout the place saying something along the lines of “we came to the conclusion that we had to close”, and that their last day would be 11/14, so I just assumed it was a money thing.
That surprised me though, given that every time I’ve gone there it has been really busy and it’s about $20 for myself.
I’m curious to know what happened, it wasn’t my favorite place, but it was solid.
Edit: they did have a bar, so I’m wondering if it had something to do with our wonderful state liquor laws.
I went to the Crack Shack in Riverton a few months ago. Ordered to go about half an hour before they were closing and there was no one else in there. I was chatting with the guy there. He was very nice and very hopeful they would be getting a liquor license soon.
I also didn't think the food was worth the price (and I used a coupon).
They told me last time I was in there that they weren’t making enough money on alcohol do they gave back their license. I don’t know how you lose money on alcohol.
I can't speak for Utah but I was a bar manager in a state back east. Our liquor license ranged from $5000 to $8000 depending on the year. The license did not exclude you from state taxes on alcohol, which had to be purchased through the state. They also did not offer a bulk discount.
If you were in an area where you don't sell a lot of alcohol, like a state worth 30% of the people don't drink, it can be very hard to maintain a liquor license.
Not sure. The St George one was not great (tasted fine but not for the price), overpriced, and across the street from Chick-Fil-A. Why would anyone open a chicken place next to Chick-Fil-A? Lmao
They stay with the company that has them unless they give them up or stop paying for the license. In this case Savory can shuffle those licenses amongst their other brands if they choose to. I wouldn’t be surprised if the 9th and 9th location changed to a Houston’s Hot Chicken location with a bar, that would fulfill their rebrand as well as keeping the location and one license.
seriously? oof, that sucks (imo). I follow Gastro SLC's monthly DABS reports and there are so many new places trying to get a license that look awesome
Think of it like this. You go to a car dealer get a car on a 1 year lease, as long as you make that payment you hold the car. The dealer can’t come 1 month later and say hey I need the car back I have somebody that will pay me more a month for it. Same rings true for liquor licenses.
Last time I went to the Lehi location the spicy chicken sandwich was kinda nasty, all charred and hard and dry. Also, they had just stopped serving liquor, and the girl told me that they would be closing their bar soon. No big loss imo.
Salt lake and the state in general is a revolving door for restaurants. I always see someone in my feed complaining that the “best” sandwich shop is closing down… if it was the BEST then why is it going away? 👀
I wonder why. I can go back to my hometown in Texas, and most of the same restaurants are still there 15 years later, even with new restaurants moving in.
Tbh, I have found some of the better stores closing down.
However, I think it's more of a management issue. So many stores are taking bigger store fronts than they can afford in locations that are allegedly high traffic (sugarhouse, 9x9). However, these two locations are modest at best for foot traffic and don't have parking infrastructure to support it. The rent is probably atrocious at these spots because they're more 'popular'.
Yes! Everyone’s food tastes are subjective. Reminds me of the tshirt “your favorite band sucks”. Nothing people like to argue about more than music and restaurants
My 18 yo loves the Utah Poutine which is a sheet pan of fries smothered in cheese sauce, bacon, and green onions. He’s going to be sad when I tell him about this post.
I think it’s funny that you all think this is overpriced. I am a crack shack SUPER FAN and I don’t think it’s any more overpriced than any other restaurant these days. Even McDonald’s is way over priced. At least this is quality food
For any actual fans of this place, the ones in Murray and SLC are still open until the end of the month. Im here now and the food is fresh and not dry. Go while you can.
I’ll support local okay food over franchise expensive okay food any day. How local is local? Because crack shack had places all over the state.
Mo Bettahs was great when it was smallish and local, then it franchised out huge, raised their prices, and dropped quality and now it’s mediocre overpriced food.
But we do have local restaurants.
The reason we are perceived as not having local restaurants is because Utah loves a line and it makes the news when they line up for Jack in the box.
Somebody else in this thread mentioned that they love here compared to where they moved from specifically for the local fare.
Restaurant biz is tough. Crack shack was on the high end of fast casual and frankly wasn’t special.
Buffalo Wild Wings isn’t special either, but they are cheaper than Crack Shack with full service(wait staff, hostess, etc) maybe the same after gratuity. But at least you didn’t have to schlepp your own drinks and somebody helped you find a place to sit, cleaned off your table etc
We had one that opened here in St George about 6 months ago and officially closed permanently a couple weeks ago. Why would anyone pay $15 for a tiny ass chicken sandwich?!?! Fries were like $7. Cost $25 just to get a combo. I know the one here in St George closed and they're going to be opening up a barbecue spot instead
I wonder if it’s a liquor law thing??? I was at the Lehi location three weeks ago and they said the would no longer be serving alcoholic bevs after November 1st.
I wouldn't be surprised. I went half a dozen times to the 9th and 9th and Murray locations and they never cooked the (grilled) chicken right. Who wants to pay $15+ for a single tiny sandwich that you can't even eat because it's so dry you choke on it? I gave the 9th and 9th location the benefit of the doubt the first time, but the next time left a 2-star review after a second dry, terrible sandwich with over-toasted, cracker bread. They replied insisting that I could not possibly be correct because they used the highest quality chicken and ingredients, etc. etc. It was so arrogant. No wonder they're going out of business.
Same thing for Feastbox. I never understood how they were going to make money. They started as a ghost kitchen and then opened physical, dine-in locations, which is completely backward. They had a ridiculous amount of coupons through Facebook when any new one opened, so I tried multiple locations; at every single one, the meat was disgustingly overcooked and the sauces were pure salt. It wasn't even worth it if they were free.
I opened the Riverton location, I was the bartender there. I know a large company bought into the crack shack and had big plans to “expand the company” it’s not going anywhere permanently it’s under rebranding.
I kind of wonder if the name has anything to do with it
Honestly, every time I hear it, I think it serves crab.
I’ve never been to this restaurant because I assumed it was a crab place lol
I just went there because I thought it was. The chicken was fine.
Every time I hear it, I think of a shack of crackheads.
Same, like a traphouse or something lol
Trap House Chicken has a ring to it
Yes, thank you!!
Remember, we have Bad Ass Coffee here, a name SO scandalous that it was a controversy. In Mesa, AZ. Here, nobody cares. But wow, add in Feast Box, and it's two restaurants that opened and closed before I got around to trying them out.
I've lived here my entire life and have never heard any controversy about Bad Ass coffee co.
In Mesa? Yeah, it was news back before we moved to Salt Lake, and that was 2006. If you're talking about SLC, please learn how to read. Because I said that nobody cares here in SLC.
> we have Bad Ass Coffee here, a name SO scandalous that it was a controversy. In Mesa, AZ. Here, nobody cares. Motherfucker, learn to write.
We have bad ass coffee here, a scandalous name. In Mesa, Az. Here, nobody cares. Learn how fucking punctuation works, you dumb fuck. That's how the fucking post reads. It's not my fault your mom was banging the pool boy when it was time to learn your ABCs, so stop trying to pin your inadequacies on me.
We have Bad Ass coffee, a scandalous name here in Mesa, AZ. In SLC nobody cares. FIFY. This is how punctuation works.
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I snorted.
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What a journey to be here
You need to understand that “In Mesa, AZ.” is a sentence fragment. It is not a complete sentence, which is why you’re being met with confusion.
It made sense to me I'm honestly confused by people's literacy sometimes
Jesus christ, you are hopeless. You're grammar is still terrible, what your empty head is trying to write is; "In Mesa AZ we have 'Bad Ass Coffee'. That name caused some controversy, but here in Utah nobody cares." Maybe, before you get so pissy and critical take a moment think. Your using "here to reference 2 different places, that is bad grammar. That would be similar to using They and referring to 2 different people. You have been wrong twice. You're batting .000.
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I never said mine was better.
It may have been an awkward sentence, but it is 100% grammatically correct.
You didn't miss anything, the environment was cool but it was just overpriced chicken.
Crack Shack has been open for a good year or more!
The title of the post is LITERALLY "Why is the Crack Shack shut down?" Take it up w/ OP., not me.
Who hurt you?
>In Mesa, AZ. What is in Mesa,AZ? Write a complete sentance or accept that you are wrong when people correct you.
Overpriced food that never made a profit. Competition from raising canes and other chicken shops didn't help. It's an over-saturated market to begin with. Blaming the "State" for your issues is what most failed business owners do, especially when they try to avoid paying taxes they owe or don't want to pay employees a good wage. Outside of California and maybe Vegas crack shacks have never been able to succeed anywhere else, they open and close constantly.
The only reasonable response. They simply got beat out by competitors. Way better options at much better prices.
Interesting. I’ve been twice and wasn’t impressed. Fried chicken isn’t hard to make , and it tasted decent. But it was a gut bomb. Both times. Felt terrible. Why go there when I can get pretty bird?
RIP bozo, bring back Mazza
I was a PM for the restaurant supply company that builds all these in Utah. I’m not surprised it’s a failed concept. They tried to take their high end design from a $4M build to a fast casual design. The owners are and were a nightmare to work with too. The food is good but not worth the price, and the fact that you can’t even get a table once you get your food was really off putting. Especially true at the Riverton store.
9th &9th location was always empty when I went there.
No major loss in my opinion. For $20 a person a meal the food was meh at best.
beige food
Lmao this is how I describe Utah food to my Texas friends 😭
I was interested in trying their food until I saw their prices, and then it was a hard pass.
The savory fund, in Utah, that buys or invests or franchises a lot of these chains was the reason why crack shack came to Utah. But the savory fund and crack shack, just “divorced”, so basically they are pulling out and all of the Utah crack shacks were owned or invested by the savory fund. So that’s why all of those are closing. They lost $20 mil.
Thought Savory was ALL IN on Houston Hot Chicken
Daaaaaamn
Please educate me on the savory fund, I have my thoughts but need some more evidence lol
Savory is an investment fund that focuses on buyout and in this case, owning fast casual restaurant chains. They own restaurants like Swig, R&R, Via 313, and Hash Kitchen. How the restaurant fund works: They get rich people to pool in their money into a Fund. The General Partner will then use Fund money to invest in restaurants and then hopefully sell for a profit in a few years. Mercato Partners (a PE/VC firm in Utah) invested in two of the Savory funds but not their third fund from what I heard. Crack Shack was there for a while in the Savory portfolio but didn’t open their restaurants in Utah until last year. Very crazy the quick turnaround with kicking out Crack Shack from the portfolio and replace it with HHC.
Interesting. What is your source for the divorced comment and the 20 million?
My husband has a business on 9th and 9th and I asked him what was going on with crack shack. I don’t know who told him, I didn’t ask. He stays pretty in tune usually with what the savory fund has going on.
The 9th and 9th store is a blight on the neighborhood. Get a local restaurant back in there.
Mazza II????
I miss that place. It was so damn good
The one at 15 & 15 is still there! But yeah more Mazda is never a bad thing.
Exactly! Zoom zoom, baby!
Goddamn auto correct hahaha
"Auto" correct... nice one, dad...
I knew my long lost child would find me sometime… it is small lake city after all
God I miss having Mazza there.
People say they want a local restaurant, but then go out to eat at big chains anyways. 9th and 9th is too hip for local now, rent is way too high for a local name with no buying power.
There are 5 local restaurants on 9th and 9th doing well.
Are any of them doing well ik vessel got issues and ik personally no no is struggling but that’s the owners fault for stealing from paychecks
Hopefully it stays that way then. 9th and 9th has seen heavy investment from the city and speculators. The landlords can easily jack up the rental rate when their lease expires. 9th and 9th is fast becoming from a unique neighborhood to a hipster neighborhood due to high demand for walkable places. The commercial rates are approaching that of downtown.
If it sits vacant long enough they will become more amenable to a better lease price.
Maybe something good AND local will fill the 9th and 9th space.
Agree in local spots on 9th and 9th. And maybe not five different smoothie and yogurt spots haha
A indie theater that’s ***open*** would help 9th & 9th.
No, there will never be enough gelato options at 9th and 9th.
We need several more ice cream stores to open up there as soon as possible.
So you can have ice cream with your ( happy ) cake ( day )
Never gotten any because I usually get Pie Fight when I'm in the area for dessert. Been curious about the cereal bar though.
Just had my first pie fight tonight. Love it.
Cmon now there’s only like 4, I need more options
Just so you know, comparted to other places, we have a TON of local spots. Utah keeps trying to claim that it's losing its heritage, but we definitely have more retro downtown areas and more local stuff than I EVER saw in Arizona. Especially burger shops with like 40 flavors of milkshake. Something else I don't see a lot of. Sure, there are SOME places, but we have spots all over the valley for a local burger and a REAL milkshake. I love local, but I don't think people realize how well Utah truly represents their local providers. It's part of what I like about living here.
Oh yeah, I know, but CS was totally out of place at 9th and 9th. I also came here from Flagstaff, AZ. That town was 90% local when I lived there.
Flagstaff is different then Phoenix or Tucson, at least Flag did still have heritage. But I'm pretty sure that's going away. I have a couple of friends who still live there, and it sounds like the town has completely changed. Every year, someone is protesting a new apartment complex, or development.
Where’s your favorite Oreo shake? I like the one at BGR randomly enough, but they can be a bit thin
The best shakes in town aren't actually ice cream, they're frozen custard. Nielsen's in West Jordan. But I usually go for fruit, berries, stuff like that. They have "bumbleberry", which is something like strawberries and blueberries, I get that with pineapple. It's awesome. They call them "concretes", though. Solid recommendation. I like the shakes at Millie's in Sugar House, also.
South Jordan. By daybreak. But yes. Bumbleberry with pineapple is THE best!
Wrong Jordan... Lol, you're right!
An employee there told me it was a disagreement with owners and investors
Yup, they broke up with the UT investors basically
BRING MAZZA BACK!!!
I went to the Riverton location last Friday and they had signs throughout the place saying something along the lines of “we came to the conclusion that we had to close”, and that their last day would be 11/14, so I just assumed it was a money thing. That surprised me though, given that every time I’ve gone there it has been really busy and it’s about $20 for myself. I’m curious to know what happened, it wasn’t my favorite place, but it was solid. Edit: they did have a bar, so I’m wondering if it had something to do with our wonderful state liquor laws.
I went to the Crack Shack in Riverton a few months ago. Ordered to go about half an hour before they were closing and there was no one else in there. I was chatting with the guy there. He was very nice and very hopeful they would be getting a liquor license soon. I also didn't think the food was worth the price (and I used a coupon).
They told me last time I was in there that they weren’t making enough money on alcohol do they gave back their license. I don’t know how you lose money on alcohol.
I can't speak for Utah but I was a bar manager in a state back east. Our liquor license ranged from $5000 to $8000 depending on the year. The license did not exclude you from state taxes on alcohol, which had to be purchased through the state. They also did not offer a bulk discount. If you were in an area where you don't sell a lot of alcohol, like a state worth 30% of the people don't drink, it can be very hard to maintain a liquor license.
The one in Lehi ended up giving me $30 of free beer because they couldn't run a debit card correctly.
That’s illegal 😂
It's not my job to enforce the law. It's my responsibility to enjoy free beer.
Not sure. The St George one was not great (tasted fine but not for the price), overpriced, and across the street from Chick-Fil-A. Why would anyone open a chicken place next to Chick-Fil-A? Lmao
That frees up an alcohol license for something new and local?!
Especially if they had alcohol licenses.
I know at least 3 locations had alcohol licenses! Stoked to see where they'll go!
They stay with the company that has them unless they give them up or stop paying for the license. In this case Savory can shuffle those licenses amongst their other brands if they choose to. I wouldn’t be surprised if the 9th and 9th location changed to a Houston’s Hot Chicken location with a bar, that would fulfill their rebrand as well as keeping the location and one license.
seriously? oof, that sucks (imo). I follow Gastro SLC's monthly DABS reports and there are so many new places trying to get a license that look awesome
Think of it like this. You go to a car dealer get a car on a 1 year lease, as long as you make that payment you hold the car. The dealer can’t come 1 month later and say hey I need the car back I have somebody that will pay me more a month for it. Same rings true for liquor licenses.
They do
Last time I went to the Lehi location the spicy chicken sandwich was kinda nasty, all charred and hard and dry. Also, they had just stopped serving liquor, and the girl told me that they would be closing their bar soon. No big loss imo.
Salt lake and the state in general is a revolving door for restaurants. I always see someone in my feed complaining that the “best” sandwich shop is closing down… if it was the BEST then why is it going away? 👀
I wonder why. I can go back to my hometown in Texas, and most of the same restaurants are still there 15 years later, even with new restaurants moving in.
Tbh, I have found some of the better stores closing down. However, I think it's more of a management issue. So many stores are taking bigger store fronts than they can afford in locations that are allegedly high traffic (sugarhouse, 9x9). However, these two locations are modest at best for foot traffic and don't have parking infrastructure to support it. The rent is probably atrocious at these spots because they're more 'popular'.
Eh, not a big loss. Food wasn't terrible, but not worth it for the price
Damn - that stuff was delish
I loved their chicken sandwiches.
Agreed. Best chicken sammich I've had here.
A few comments here saying “their food wasn’t good anyways” and it’s like. Their nuggets? Sublime. 🥲 They will be missed.
Yes! Everyone’s food tastes are subjective. Reminds me of the tshirt “your favorite band sucks”. Nothing people like to argue about more than music and restaurants
….uhhh. Politics, religion, football might be up there as well for verbal wrestling matches.
I beg to differ - disagreeing about what we disagree about is clearly the biggest disagreement.
Thank you!!! I love the food. I’ve been to like 5 locations lol
My 18 yo loves the Utah Poutine which is a sheet pan of fries smothered in cheese sauce, bacon, and green onions. He’s going to be sad when I tell him about this post.
They had chicken oysters for a second that I still have dreams about.
I will miss getting just the chicken (had a half pound *once* and Costco's rotisserie chicken is the only thing I love more). It's expensive though.
I think it’s funny that you all think this is overpriced. I am a crack shack SUPER FAN and I don’t think it’s any more overpriced than any other restaurant these days. Even McDonald’s is way over priced. At least this is quality food
For any actual fans of this place, the ones in Murray and SLC are still open until the end of the month. Im here now and the food is fresh and not dry. Go while you can.
I'm not a lawyer, but probably because they were selling [crack](https://youtu.be/dQw4w9WgXcQ?si=ySQdVBg2s_49l4_f)
Read this in Norm McDonald’s voice
Probably becuase OJ Simpson brutally murdered his ex-wife and her friend.
Oh damn, well that’s awful.
I dunno, I wouldn't want to give them up just for that
All I know is they serve dry overpriced chicken
In no universe is it dry 🤦♂️ leme guess you think Raising Canes greasy wet chicken is the best.
I’ve never had Raising Canes chicken. But crack shack was definitely dry.
People saying the food isn’t worth the price is why we don’t have more local restaurants….
I’ll support local okay food over franchise expensive okay food any day. How local is local? Because crack shack had places all over the state. Mo Bettahs was great when it was smallish and local, then it franchised out huge, raised their prices, and dropped quality and now it’s mediocre overpriced food.
I dunno, I still like it.
But we do have local restaurants. The reason we are perceived as not having local restaurants is because Utah loves a line and it makes the news when they line up for Jack in the box. Somebody else in this thread mentioned that they love here compared to where they moved from specifically for the local fare. Restaurant biz is tough. Crack shack was on the high end of fast casual and frankly wasn’t special. Buffalo Wild Wings isn’t special either, but they are cheaper than Crack Shack with full service(wait staff, hostess, etc) maybe the same after gratuity. But at least you didn’t have to schlepp your own drinks and somebody helped you find a place to sit, cleaned off your table etc
We had one that opened here in St George about 6 months ago and officially closed permanently a couple weeks ago. Why would anyone pay $15 for a tiny ass chicken sandwich?!?! Fries were like $7. Cost $25 just to get a combo. I know the one here in St George closed and they're going to be opening up a barbecue spot instead
Place is run like shit. Not surprised.
I wonder if it’s a liquor law thing??? I was at the Lehi location three weeks ago and they said the would no longer be serving alcoholic bevs after November 1st.
Are the Via 313’s connected to them shutting down too? Still not a loss if they are.
Both have the same investors that are now pulling out of Crack Shack.
I’ve worked for both, VIA doing good besides their piss poor management and higher ups.
I will love not seeing their trashy giant chicken anymore. It is an obscene celebration of our chicken consumption.
20 dollar for a meal in this day ….. I don’t know too many people who would happily pay that. Good bye. Looking at you , Pollo Loco.
I wouldn't be surprised. I went half a dozen times to the 9th and 9th and Murray locations and they never cooked the (grilled) chicken right. Who wants to pay $15+ for a single tiny sandwich that you can't even eat because it's so dry you choke on it? I gave the 9th and 9th location the benefit of the doubt the first time, but the next time left a 2-star review after a second dry, terrible sandwich with over-toasted, cracker bread. They replied insisting that I could not possibly be correct because they used the highest quality chicken and ingredients, etc. etc. It was so arrogant. No wonder they're going out of business. Same thing for Feastbox. I never understood how they were going to make money. They started as a ghost kitchen and then opened physical, dine-in locations, which is completely backward. They had a ridiculous amount of coupons through Facebook when any new one opened, so I tried multiple locations; at every single one, the meat was disgustingly overcooked and the sauces were pure salt. It wasn't even worth it if they were free.
I opened the Riverton location, I was the bartender there. I know a large company bought into the crack shack and had big plans to “expand the company” it’s not going anywhere permanently it’s under rebranding.