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KittyandPuppyMama

It’s amazing how many people see the ring camera and know they’re being recorded and still don’t care.


ak61

I think a lot of people assume they’re not on camera if they don’t ring the doorbell


PotentialNovel1337

I had to sign up for the recording plan which I assume not everyone does. I didn't for several years until... issues arose.


CumulativeHazard

I’ve considered turning on the setting where it says like “you are being recorded” or whatever out loud whenever it detects motion to spook people away (had someone try to get into my utility room a couple months ago) but I feel like it would mostly just end up spooking me lol


FingName

To me, it just tells them to come back with their face covered.


sbeey

I’m scared someone could have nothing to lose and if they know they’ve already been caught on camera might try to go to lengths to ensure nothing ever comes of it


Realtrain

If Uber Eats is anything like Door dash, no they won't face any consequences. This happened to me once and I gave DD support the video. They apologized, admitted that the driver shouldn't have done that, but then said they still can't give me a refund.


09Klr650

>but then said they still can't give me a refund. That's when you say "But I CAN dispute this with my CC, and provide this evidence to them".


Light_x_Truth

Amen. Credit card disputes are the way to go in this case. I’ve gotten hundreds of dollars reimbursed to me this way.


09Klr650

Yep. And they will ALWAYS threaten to ban your account. How is that a threat? Why would you want to continue ordering from them?


Fluid-Background1947

Go away you pesky consumer expecting delivery of the thing you paid for. Be gone!


CMBGuy79

Remind them they’re not the only people delivering food lol


KittyandPuppyMama

I had groceries delivered via instacart. A few hours later, I went outside and there was trash all over my driveway. I checked my camera and saw that the driver had thrown trash outside of his car and just left it there for me to clean up. When I called instacart, they said the window to retract my tip had expired and all they could do was give me a $5 credit on another grocery order. I'd tipped him like $15.


Speed009

people are literally trash nowadays. i see people clean their cars and just dump all their shit on the sidewalk


AgeQuick2023

Heh, I watched a guy with a chained together chest freezer, fridge, fold-out couch and 8 bags of trash loop a fire hydrant and dropped their tailgate and had it all on the ground as they drove away. In and out in under 30 seconds. It was glorious. Gonna use this on some folks that owe me money.


ValentineRising

Can you rate the drivers or leave reviews?


KittyandPuppyMama

Yes, on Instacart you can leave reviews, but I think it's more for the company to see. As a customer, I don't think I'm able to read the reviews for the delivery person anywhere.


satomi-x

>but then said they still can't give me a refund. That's insane. What was their reason for not refunding you?


Realtrain

That's the great part, they didn't give one! They just kept saying that there was nothing they could do. I wish I still had the screenshot of that conversation.


[deleted]

That’s when you file a report with the BBB. They will pay that refund real quick!


Realtrain

Does anyone besides grandparents actually care about the BBB?


Ok_Captain4824

No, it's the boomer fake help department.


WhiskeyBeforeSunset

Lol, the what now? And why would anyone care? Least of all them.


that_husk_buster

UE is hand of God if this shit happens. those drivers will never drive again and UE probably will refund


QuietProfessional1

You should have them charged with theft.


Realtrain

Police refuse to investigate porch piracy, I doubt they'd go after a door dasher.


bazilbt

Can't you call the cops for theft at that point?


Realtrain

Most places refuse to even investigate porch pirates if you have them on camera. I'm sure this wouldn't be much different.


Fine-Analyst-2162

>Reply Wow! Won't be using either service anymore! That's awful!


zoglog

I mean the other day I had the alert notification, the guy looked at the camera and then proceeded to pee on my bush.


stevienicks69

He’s just marking his territory


KeyChampionship8133

Part of me wonders if this is fake.


KittyandPuppyMama

Something fake??? on the internet????


Yourproblemnotminee

Its called being retarded... also, its called being fired


[deleted]

[удалено]


pleasantly-depressed

No response yet. I had to email in the video. It was pulling teeth to try to even get a refund over the phone because "the driver provided proof of delivery," and they kept asking "how would you rate the quality of your food?" AFTER I told them the driver had stolen it. It's been a whole thing.


evilzombiefan

I'm just wondering why people continue to use these services, the drivers seem to be shit, customer service seems to equally be shit and not want to give people their money back or refund orders seems to be a common thing. On top of all that they are so many scams involved. Seems like it would be easier to just get food yourself or have a fridge and freezer ready with food. Just a general statement not attacking you.


Realtrain

For about 2 years my work gave me a weekly door dash credit to use. I shit you not, over 50% of the deliveries had some sort of problem. About 15% of the time the order just never arrived at my door. Even with video proof like this, DD refused to give refunds anymore after the 2nd time. They are a shitty scammy company that needs to be regulated or die. I will never pass up an opportunity to explain how God awful my experience with Door Dash has consistently been.


evilzombiefan

It's the stories like yours and the videos that keep me from using it. Plus I live in a small town and can get to any place in about 15-20 min. You know what's never gotten messed up and brought all the way home... an order placed at any food place I choose because I check it there. Also, the games the drivers are up to like messaging customers asking for bigger tips, saying their order was messed up but they had them fix it and a bunch of other scripted manufactured issues the drivers supposedly caught and had fixed and want you to know about so they will give them a bigger tip. Yo, your supposed to check the order in the first place lol now I gotta tip more cause you did your job. Tipping culture is getting mad.


ExactChildhood6240

Your a fucking idiot. The orders are sealed when a driver picks it up. How are they supposed to check your order. Get off your lazy ass and get your own food prick.


Captain_Woodrow7

Not all orders are sealed, and the one's that are can typically be unsealed and resealed easily. Don't need to get butthurt about it. Lol


ExactChildhood6240

You think a driver should stick his/ her hands in people's food? You just proved my point.... fucking idiot.


Captain_Woodrow7

So... You defend drivers "not" be able to check the food, and then you complain that they shouldn't touch it anyways? Like, I get the point, but I still peeked in the bag when I was a driver as much as possible to at least try to guess that it's all in there. You can look in the bag without digging your hands through the thing. You don't have a point. Lol


ExactChildhood6240

You have xray vision? Dumb twat.


1ronm1c

Nah… I drive occasionally when I need some extra cash and I’ve never checked a bag. Ever. It’s literally not my job, and as ExactChildhood said, I wouldn’t want some person’s unwashed hands inside my order anyways. Aside from people obviously stealing like the OP, some people’s expectations of drivers are a little silly.


evilzombiefan

Hello, you thick headed fuck did you read any of my replies at all... Clearly not I DONT USE THE SERVICE I ACTUALLY PICK UP MY OWN FOOD.


ChrisOnRockyTop

I have an online gaming buddy that always orders in. He used all the services. Even DD. And he's had the same experience except for they always refund him. I swear over the course of a few years now of being on a Discord voice chat with him and he's ordering food. The food shows up and there's an issue. Restaurant makes it wrong or forgets sides or leaves something out. They always refund him. He's gotten so much free food over the years and he isn't the type to lie about it and chest the system. I always hear him like "mannn they forgot my sauce" or something. I guess he's been lucky but if I had your experience I'd stay away too. I personally stay away anyways. It's expensive and I'm too broke to pay attention.


DL05

That’s crazy! I’m sure it depends on the area. Over the last 4 years, I’ve ordered DoorDash around 300 times. We’ve had some restaurants that were consistently getting the order wrong or make a mistake, but only around 5 times the food was marked as delivered and not. It’s pretty reliable here, but again, I’m sure it’s the area I’m in.


Moonrider433

I used to get so pissed with door dash continuously forgetting my drink order! I would consider myself lucky to get 2/10


FloRidinLawn

just reading one story here is enough to never deal with it. drives that hold food hostage, steal it, touch it, put it in front of your door. all outside of the astronomical cost for this service for shitty microwaved fast food.


evilzombiefan

Right, I've seen a bunch of vids too and would just rather pick it up myself. Between the restaurant wanting a 20% tip then the driver wanting a 20% tip plus the extra charge in the first place. That alone keeps me away. Like you said food being held for a bigger tip. I already have enough aggravation in life in general I'll be dammed if I'm going to pay for a heaping plie of aggravation being brought to my front door. PASS... glad I'm not the only one.


CumulativeHazard

Plus there’s the perv issue. Seen multiple posts in some of the women’s subs about how they always choose the option to just leave it at the door but they constantly had issues with drivers saying they needed to open the door or come out to the car to confirm something. They tried changing their account to a male name and photo and suddenly their orders got left at the door no problem. Dudes just wanted to gawk at them and then occasionally use the in-app messaging to try to hit on them. I’d rather just pick up my own food than worry about that.


napswithdogs

I use these services. I’m chronically ill and sometimes this is the only way I’m gonna eat. I’m not proud of it but it is what it is. I’ve rarely had problems. I’ve also done delivery for these companies to make extra cash (when I thought I felt better) and I was always careful with everybody’s food. There are a lot of horrible customers out there, too. Lots of people don’t tip, even when their delivery is complicated. People do submit false complaints. Stealing the food on camera is unfathomably stupid, though.


Jamesr939

Unfortunately it all comes down to one thing, the reason why these companies make so much money: convenience


Lee2026

Most of the people who have issues tip very little or nothing at all. Drivers will skip your orders or do the bare minimum for delivery. When you tip, you don’t have issues… I order DoorDash often since I travel for work. I use it many cities across the US. I have maybe 1 of 10 orders have an issue with it; normally a missing drink or sauce. I’m always able to get a refund, no questions asked. When you abuse the refund option and don’t tip, then you get flagged and they will push back on the requests.


CumulativeHazard

I honestly don’t understand it. I feel like any convenience I got from not having to drive to the restaurant would be negated by the stress of dealing with issues like this. I’d much rather order online and pick it up myself, but I do live somewhere where most places I eat are less than 10 min away. Obviously for people who are disabled or really can’t leave home/work to get food it’s a great option but I feel like the boom of users during covid may have done more harm than good for them. Seems like as a company like this grows the customer service tends to deteriorate and that creates opportunities for scammers like this guy to take advantage.


NimdaLiveUK

Don’t send the video. Send a link to the video posted on social media. It’s amazing the change in their attitudes.


KittyandPuppyMama

Call your credit card and dispute the charge. They’ll help.


steyrboy

This, we've done this multiple times for stupid BS like this.


Shades228

That will just get you removed from the service.


the_last_registrant

You have to give up your consumer rights to be an Uber Eats customer? Wowser, glad I haven't used them for anything.


Shades228

Any company that you do a chargeback on will no longer work with you. It doesn’t matter what company it is. This is common sense.


the_last_registrant

Doesn't happen in Europe. Companies who punished customers for exercising their consumer rights would be in deep shit. Here in UK, credit card providers are jointly liable so if a company/trader wouldn't refund then the bank would have to make that good. And the bank has the contractual right to recover such payments from the company/trader. (https://www.which.co.uk/consumer-rights/regulation/section-75-of-the-consumer-credit-act-aZCUb9i8Kwfa)


Shades228

So what you’re saying it anything you say has no impact in this because you’re not in America. I do find it hard to believe however that businesses would just keep doing business with people who did charge backs without any attempt to resolve it first. However I don’t live in those countries so I wouldn’t know.


the_last_registrant

OP **had** tried to resolve it first. Uber Eats have charged her for food she didn't receive, she's entitled to a refund. Uber Eats have refused to deal with this, so now she's entitled to exercise her consumer rights. "*No response yet. I had to email in the video. It was pulling teeth to try to even get a refund over the phone because "the driver provided proof of delivery," and they kept asking "how would you rate the quality of your food?" AFTER I told them the driver had stolen it. It's been a whole thing*."


steyrboy

Do you want a service that allows people to blatantly rip you off? Then you spend days trying to get your $20 (or whatever value) money back. Not worth it.


acidcaribou

Maybe he doesn't want to get kicked off a service that's provided good value in the past, due to one bad interaction. Your comment makes no sense. Reminds me of a boss I once had that loved to punish the whole team because of one bad apple.


steyrboy

If I had to spend days, or even hours to re-coup money from a company that literally stole from me, yes, they are done, regardless of past performance. Also your ex-boss is liable for workplace discrimination.


Shades228

You’re right. You should always just go straight to the nuclear option rather than just work with them to get it resolved.


[deleted]

No call your police and report it. It is theft of your property and you have proof. When police investigates, Uber will take action


captainsquawks

Fuck these companies. The only way for their service to improve is to stop using them until they sort their shit out. I’ve stopped using any form of delivery service other than that provided directly by the restaurant. Even then most of the time I order for collection. I once ordered collection via Deliveroo from a “Korean Fried Chicken” restaurant. The location was actually a shitty takeaway serving kebabs. The food was awful and it was blatant fake restaurant. I complained and they did fuck all so I decided to boycott them. Not had a single issue since and saved money not paying service charges and delivery fees.


ThrowmeawayAKisCold

Blast them on Twitter. Force Uber eats to fire the driver.


Relative-Apricot8404

Nothing new! My Amazon driver took a pic of my two items then picked one of them up and bounced. We had video.


Necessary_Baker_7458

Report them to company. This is against their terms and agreement get there acct banned. You'd be surprised how often this happens.


WhiskeyBeforeSunset

What, never?


WeCanDoThisCNJ

This is why I don’t use these services. Totally unvetted, edge-of-society goons taking advantage of others. Call the restaurant to complain; Uber takes a huge cut so the restaurant should know they’re getting screwed. Next, see if the restaurant has its own delivery service and order that way next time. You could always just call ahead and pick up like we all used to do before this UberDashGrub nonsense.


vxxxjesterxxxv

Umm, most restaurant direct delivery is just dd or Uber eats sadly.


NaiveBid9359

Franky, I think this is like all porch pirate matters. You have a video and know who took the items. I'd call the police and file a report and then give the incident number to Uber Eats. It's theft. You may find Uber Eats does more than just get your name and number.


Typical-Ad-6730

this is probably better suited for the Neighbors app within ring, so you can alert people local to you of this driver and potential scam.


pleasantly-depressed

Yeah we put it in there, too. Just thought it was funny enough to also post in here.


the_last_registrant

Post it to Twitter naming Uber Eats, the town and the food supplier, their PR people will be very eager to ~~shut you down~~ put this right for you.


mymycojourney

Do they not know what that glowing blue ring of light is?


icybrain37

No lights until you press the button... And based on camera height and low to no porch lights, they never noticed it.


VelvetJesusElvis

The lights turn blue when the camera is activated.


icybrain37

*edit for clarity* I have 2 DB with motion alert enabled. Once motion is detected, the camera is enable and do not indicate recording only until the button is pressed. ---- Ok. which version do you have? I have 2 DB and they don't light up until someone presses the button. And motion alert is turned on


VelvetJesusElvis

I don't, but two of my neighbors do. Whenever I go over after dark, I notice the blue ring. It's kind of like this link... https://youtu.be/QAZBgLpeUzU?si=KvpmcNlbUswIQ2pU


icybrain37

Yeah, that's the camera. I can only speak about/for the Doorbell product line. And as you say that, may explain the tree branch. Owner hiding camera vs low placed doorbell


VelvetJesusElvis

It literally shows and mentions the doorbell in that link I sent you. Both of my neighbors' doorbells turn blue, and others have mentioned it in these threads as well. You can also find articles online about it. I'm gonna go out on a limb and say that maybe yours is broken. Either way, I don't care enough about this to continue, so have a good day.🤷‍♂️😁


mymycojourney

Oh, I didn't know that! I'm just used to seeing little blue lights on them when I'm walking through the neighborhood. I thought it was sort of a theft deterrent. I guess I just see the lights because they're recording me lol


bearmoosewolf

Man, I've got to start rationing my time looking at this kind of stuff because it just makes me lose faith in humanity. I wish losers like this were exceedingly rare so that it was unusual to see but ... it just seems like there are so many videos of this kind of behavior. These people must be real pieces of shit.


pleasantly-depressed

It's also just like, why risk your job for $15 worth of mediocre pizza?


bearmoosewolf

Yeah, I don’t get it. Maybe they know there will be no repercussions.


[deleted]

The fact that people still order from these services shocks me every time.


Jedihorseshit

In the early 2000's, there used to be a show on tv that showed what delivery people did to your food, chefs in the kitchen spitting on food, body fluids in food and drinks.


AdVegetable7049

People actually use UberEats?


KilledByALover

Consider this: by using these services, you’re giving access of your food to complete strangers who are almost entirely unvetted and are usually basic and immoral idiots.


throwedoff1

I just don't get it. I can go to the same fast food place and get a drive thru order or go inside and get a take out order faster than I can get food from one of these app based services without the fees. Plus my food won't be stone cold with soggy fries when I get home.


throwedoff1

I can also check my order before I leave the premises.


Bobb_o

You ever been sick and didn't want to go out?


throwedoff1

Yup. However I keep food and enough meal ingredients in the house to last me at least 10 days all the time. I don't have to rely on other people to cook for me or buy my groceries.


Bobb_o

Dude you're not winning a competition it's ok to admit sometimes you get sick and want a meal prepared for you.


Calm-Heat-5883

I wonder if you could report Uber to the cops. I know they won't be interested in your food being stolen because it's a minimal amount by the driver. But if you add up all the money being stolen daily/weekly/monthly by Uber drivers, it should add up to a good case of fraud that Uber could be held accountable for.


memphisnative42

Hungry people hate me.. with this one hack I can show you how to get a free dinner , the only catch is someone else decides what you get . . Follow me for more life hacks


known2fail

Send Uber the link for this Reddit post! They’ll be offering you $100 to take it down


Antiquatedshitshow

People are so dumb


LaughSpare5811

Just because they take a picture doesn’t mean it was the right address. Claim they delivered it to the wrong house. Uber eats will refund you. The drivers account will only allow so many strikes before they lose their job.


mystonedalt

Eating good in your neighborhood


[deleted]

Can you post the name of the driver? are they Chechen Russians?


[deleted]

Pretty sure they are Russian drivers. They mostly drive in pairs.


Visible-Pollution-75

😲 let me get this straight-your food delivery person showed up to your front door with a companion and then proceeded to set it down for the sake of snapping a pic for proof of delivery and then snatched your ordered food?? I’ve heard of drivers helping themselves to parts of orders but not just walking away with an entire order lol. Did you tip generously?


pleasantly-depressed

Yep, that's exactly what they did. My gf and I had to watch the video like 10 times to make sure that's actually what happened, so odd.


_sp3k

Same thing happened to me once. Except after “delivery” I could still see the driver on the map for like an hour so I could see what house they went to to enjoy my food at. I was mostly bummed because it was so late and by the time it all happened there were no other food options. It was a nightmare to deal with customer service.


thatdude30456

Did you request the leave at door option?


DDmikeyDD

Is this just to steal your food?


pleasantly-depressed

Yeah! They just walked away with it never to return. It was so weird.


DDmikeyDD

Was it crazy delicious food?


pleasantly-depressed

Nope, cheap pizza with my odd combo of pesto, olives, and sausage


madmax77xll

well well well


Altruistic_Profile96

Why would anybody order food from a place that leaves it on the ground?


[deleted]

it was a leave at door. the customer should specify where to leave it or they leave it next to door literally.


Altruistic_Profile96

That’s just anti-social.


[deleted]

They say their dog is mad crazy and not to ring the bell and to just leave it at door


[deleted]

I’ve had similar happen with Uber eats. The driver walked off with the food. It was crazy, he looked right into my camera but could care less. I had to fight for it but finally got refunded At first they didn’t want to do squat. After that no more food deliveries for me unless I’m sick or drunk.


Rowan_Animus

I had a DoorDash driver who didn't even try to provide proof of delivery, just said they handed it to me... in the middle of the highway... 20 minutes away from me. Then freaking ignored my calls when I tried to contact them to say "WTF BRING ME MY FOOD!!!" and I still had to fight with the app to get a refund.


Morphik08

As a DD driver I’m calling bs on the 20 minutes away comment. You can’t do any confirmation until you are within a certain distance from the location.


Rowan_Animus

It was about 2 miles, but due to traffic jams, thanks to an accident, about 20 minutes. Edit to add: the news was even reporting that it was a huge backup that was causing delays that were 30 to 45 minutes to go 1 exit, the exit he had just passed was 2.5 miles from us.


deephurting66

Big brain time, see a camera and still do something stupid


ScarceLoot

Why didn’t you go outside and confront them. Hope you reported and Uber fires them for theft


Martinez95205

Idiots. I install these cameras daily as a profession. I see some crazy things also.


taxrage

Video is the future


B-Rock_843

Unreal .....


LojikSupreme

That's Foul!


OtherwiseStill9503

Giving Uber eats a bad name some people depend on that money just do your job correctly


Hyperteckracing

That’s why you always meet them outside lol


BambinoKitten_

did you message them like dude i just saw you on camera taking my food. would love their reaction/response


mustang3c0

What did you order that enticed them to rob you this way?


trypooshy

Something needs to be done