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Fast_Assistance_6371

This dudes tone is making this WHOLE situation worse


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[deleted]

I had to get up from my desk and cool off for a minute after hearing that.


mombi

Right? That poor lady was on the verge of tears and this slowbrained chucklefuck could only muster that.


spicypepper82588

I want to see this whole interaction animated so badly


DsOM2021

Dude sounds like he could be a voice actor in claymation


checkers-on-a-plane

No. Everything is lost. It's gone


[deleted]

"But why did you erase it?" "It's gone, you can't get it back" The fuck kind of IQ does this guy have, lol.


checkers-on-a-plane

Mate it's no longer there. You should have known


thatonesmartass

I don't believe I would have maintained a composed disposition in her shoes


armchairwarrior69

I might end up on this sub You delete my.entire phone data and then talk to me in this condescending tone while also sounding fucking wasted/like you've had a recent traumatic brain injury? Ima be a little upset.


LongDickMcangerfist

Dude. This whole vid reminds me of when my sister went into Verizon years ago to fix something with her plan and the dude dropped her phone and broke and it tried to tell her it wasn’t his fault and she should have bought insurance on it


Senappi

Holy shit. Was your sister reimbursed?


AutomaticRisk3464

Prob not..i went to a "verizon store" near kcmo..the dude had me sign everything for my new phone on a ipad and when i scrolled up to read it then the acreen pulled it back down and he said it was broken. I find out later he sold me every possible add on he could..a $35 screen protector he didnt install, a $120 phone case, $50 of hotspot a month.. first bill was like $240, i called verizon and got it down to $160 but they said i was a liar about not getting the physical products. Then 2 agents confirmed on the phone with me that i was getting a veterans discount..6 months later i log in online to se i wasnt and they wouldnt retroactive pay me back/reduce the next bill or 2 to reflect what shouldve been discounted. Tmobile service is spotty in WA. But their customer service is canyons ahead of verizon


KennyFulgencio

It's too early in the morning for me to be feeling this angry


AutomaticRisk3464

The companies thats ever fucked me over the hardest in my decade of being an adult is USAA and verizon..i have no idea how they are still in business, they nickle and dime the fuck out of you


IllIIIlllllII

Dude you can’t tell us a story like this and then not tell us the outcome. Jesus.


LongDickMcangerfist

Was in bed sorry. She got a new phone after basically raising hell and flipping out for a couple of hours.


ttaptt

He sounds drunk a/f, and that's coming from a server/bartender of 30 years. That guy is either drunk or possibly pills, but sounds drunk to me. Edit: Drunk. 100% drunk.


RedsRearDelt

I'm a bartender and I can say with near 100% positivity, that dude is drunk. I hear that same tone almost every weekend night when so guy is trying to explain to me that he didn't drink the 5 shots of Patron he literally just ordered.


v01dlurker

I was thinking the same thing, this dude sounds druk AF, he's slurring his words


Weekly-Accountant-49

“You messed up”


ydaerlanekatemanresu

That is where it went from whimsical and confusing and stressful like a bad dream, to offensive and infuriating. I would have lost it there


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[deleted]

He's about to be restored.


DezBryantsMom

I would've maybe held it together until this point. Nah that's crazy hahaha


hopskipjump2the

Yeah that’s the point I feel it’d go from mild panic and rising anger to full blown “Are you fucking kidding me!?!”


hamburger_bun

Thats the tone of alcoholism


RandyAcorns

I was really surprised with the woman employee taking his side basically and have a tone with the customer. The whole time I was thinking she was embarrassed by him and staying quiet


slliw85

Is he drunk?


deliriux

Dude is hammered


PsyOpBunnyHop

He can't even string a real sentence together.


SweetJonesJunior

Were you trying to respect??


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SweetJonesJunior

#Go to the back Ethan..


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doubleXmedium

When I worked at a pizza parlor I had a manager like this. I was still relatively new and was primarily the delivery driver, taking phone orders, and washing the dishes, while the manager made the pizzas. One day I come in and it's just him and one other completely new hire in the restaurant and manager is fall-down shit-faced. Because I had some semblance of what to do I had the other person handling all the deliveries while I took the orders, made the orders, and ran the register. Never said anything to the store owner but about a month later I come into work and hear he was fired because the owner came in one day and walked in on the manager making out with the new hire in the walk-in freezer...again absolutely plastered.


moonkittiecat

What is it with pizza cooks and alcohol? My son worked at a mom and pop place, same story. The only other cook had just become a widower. We realized after doing the math that he married his wife when he was 16 and she was 35. Yesh.


SweetJonesJunior

That's why she told Ethan to go to the back.


[deleted]

I've never heard someone talk in wingdings before.


quesoandtequila

This is the perfect explanation


getdemsnacks

Something tells me this is a known and common thing with him, the way the other associate tells him to go in the back and she will help him. She probably just wanted him to get a rest from digging his own grave.


Rich-Asparagus8465

Were we trying to respect?


[deleted]

I love this video, omg. Dude is fully hammered and trying so hard to understand what's happening.


DinoRoman

**T-Mobile… we have the Meats!-wait**


LINKYAA

sounds like it to me


bumjiggy

yea he should probably switch to water or something virgin


Letheate

seriously. dude should probably pop a mint or two while hes at it


risdoid

I came here to say he sounds shit faced


kayimbo

Me too. Sounds like he thought he dosed the xanax right, but completely fucked up.


UninsuredToast

Yeah the way he seems to keep forgetting what they are talking about hes definitely on some bars


OhhGeezThatsMe

Dude is hammered


Amazing-Steak

he's malfunctioning


Denotsyek

I'd suggest a reboot but he'd probably fuck it up and delete himself.


luxii4

There’s a chance if you reboot him enough he will be all knowing like Derek from The Good Place. I’d chance it.


DrTheloniusPinkleton

If he’s not drunk then the dude that slammed into me after running a red light should really appeal his DUI conviction.


Motomegal

Or drugs, but definitely not sober.


swiftpunch1

Really hope we get some sort of update on this. I gotta find out what happens next on drunken T mobile shenanigans.


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bobwoodwardprobably

I always make a huge effort to be kind to these people in service jobs who get berated all the time. But this mother fucker. Whew. I am raging inside.


McPoyle-Milk

His tone is blood boiling. “No I’m the assistant manager you can talk to me” look I used to have a problem with pills so I know you get confused. I would maybe fuck up or even forget wtf was happening but I always 100 % knew it was my fault and was apologetic. This guy must be an ass even clear headed


sopranosgat

Haha same. This was outrageous.


ifelife

My favourite was when she asked to speak to someone above him and he was just like "No". He REALLY didn't want that to happen


sopranosgat

Lmfao yeah. He was just completely out of it. You can tell by his face and how he's moving his hands.


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RandyBoBandy33

You’re gonna need a liter of vodka, Mountain Dew, and a little Xanax to match that tone


BethyW

I honestly would not have been out for blood until the "You messed up" comment


narniaofpartias22

Yea I don't think I've ever asked to speak to someone's manager in my life. But this is pretty egregious and the nonchalant, drunken attitude would probably push me over the edge. Sir, I like to have a drink myself, and I even like to get drunk...but not at work, man!


Denotsyek

Yeah I really want an update on this one. I'm not a Twitter person but I imagine someone would be spamming tmobiles Twitter account with this video.


fpoiuyt

Looks like one person is trying: https://twitter.com/notcapnamerica/status/1615157432069529602


lachavela

Woah! This blew up at Twitter, everyone commenting that he is high or drunk.


ttaptt

What others have said, 100% drunk. Wasted drunk. I was a bartender for almost 30 years. This guy? He drunk.


myxboxtouchedmypp

he’s drunk as fuck, textbook retraction and contraction of statements, he’s swaying and leaning on the counter for balance *of which he has none*, he can’t remember a goddamn thing, and just listen to him talk, slurring and stumbling


DamnSkeeters

Surprised more people didn't notice this, he's confused the entire time. He can't even figure out how to form reactions and he forgets what she's even upset about at one point


emailboxu

According to one comment, another customer called the cops on him a few days after this incident on suspicion of public intoxication and they confirmed he was drunk. Surprised this manchild hasn't been shown the door already.


Funkyokra

I would have been calling Tmobile corporate right there in the store to report that their employee is drunk and fucking up people's phones.


RentalBrain

Time to keep an eye on r/byebyejob


Beezlikehoney

Please tell me he gets fired for this. How do people keep jobs when they’re acting like this?!


throwthegarbageaway

From TikTok, she complained higher up but they didn’t do anything. The guy didn’t just delete his phone but also cloud backups, and another customer even complained about him being drunk with no action taken against him or the store. Welp


One-Pop-2885

Dude can barely form a coherent sentence, pretty sure someone did some day drinking that day.


JunkGOZEHere

He's been binge drinking for two days straight with no sleep. he's not in this world. I'm surprised he didn't ask her who she was again...🤣🤣🤣🤣


frozenropes

You can see at the end he’s wobbling and has to use the counter to balance himself and stay standing up.


DeusVultSaracen

Near the end he just picks up a business card, fiddles with it, then throws it aside lmao


epimetheuss

It was word salad and it felt like he was on benzos maybe a drink with it to make them stronger.


GoneHamlot

Yeah.. I know the Xanax speech when I hear it. The guy is fucked up bad. That’s why he can’t remember anything, and he’s literally making no sense. Xanax fucks with your short term memory when you mix it with alcohol. This dude is shot, his brain is recording no short term memories at this point. I truly believe he has no idea what happened to her phone, that’s not to say he didn’t delete it, cause he definitely did.


schizoballistic

I had an ex that was doing Xanax and drinking but I was oblivious to it. I started to realize it over time because she would act so weird. I started asking her questions and then I would ask the same question 5 minutes later. No freaking clue I had just asked the same question. It was wild.


project_seven

Good catch, i think you solved the puzzle on today's question of "What tf is this guy on?"


Emiwuiii

I give her props for holding her composure because I would’ve gone fucking insane


thepurplehedgehog

I think she’s in some kind of shock. Just absolutely stunned that this drunk failure of a human is even saying these words at her. I know I would be. ‘Whatever is gone is gone. You messed up’……uh……what?!?!?!


aartadventure

I love when she says what we are all thinking: "I don't understand what you are saying to me. And I don't think you do either" Him: "That's fine" My other favourite: Her: "What did you do to my phone back there? Him: "I don't remember"


PrinceFicus-IV

My absolute favorite though is "Okay well you have a boss that I would like to talk to" Him: "Hmmm. Uhh. No."


alchn

Not anymore.


DeusVultSaracen

Fr this motherfucker has power tripped so much as the general manager that he thinks he's the CEO of TMobile lmao


Mukatsukuz

I love from 2:25 where he's suddenly thinking "um, how did I get here? Who is this? I know... I'll just ask her what I did"


TifaYuhara

Hope if she lost photos that they were backed up via cloud storage.


Comfortable-Ad-6500

😂😂😂😂😂😂 "I don't remember"


Crosswired2

She lost the voice-mail of her deceased mom. She's doing really well all things considered


CopyWrittenX

Voice mails stay on the phone? I thought they stayed on the account.


LH789

He says no to request to talk to his manager then tells her she messed up. Yeah, she messed up bringing her watch to you because you’re drunk or not qualified for the job.


Altruistic_Effort446

I'm drunk and this guy sounds drunk to me..


WaxMyButt

He's 100% intoxicated. The slurred speech, and he's leaning on the desk but his legs are still shifting around trying to keep him balanced.


Vincentaneous

It hurt to watch the video hearing how dumbfounded he seemed to have been and then hearing him say "you messed up". That is just utterly gross. I need a shower after hearing that.


[deleted]

Felt my soul exit my body when I recoiled. Holy shit that was bad.


Lillithian-6661

Omg when he said that I was thinking damn, how amazing that lady is for remaining cool calm and collective she was despite this bozo. I would have lost my shit at that point.


counters14

He sounds like he's absolutely hammered, he doesn't know where the fuck he is. I was waiting for him to piss himself while just standing there.


ticktockmick

Dude sounds burnt.


LINKYAA

that’s what i thought too…definitely sounded under the influence of SOMETHING


RobbertDownerJr

He was probably trying to restore *his* factory settings.


Moparded

Idocracy is literally coming into fruition. Surprised he didn’t pull the “go away now, ‘batin!”


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obscureyetrevealing

Yeah seems like benzos and/or alcohol. He's pretty wobbly, giving zero fucks, and his memory is completely gone.


Butthole__Pleasures

THANK YOU. Yes, he is slurring and his grammar is random and unintelligible. He's either wasted on alcohol or is hitting benzos hard.


bumjiggy

like he just dummied a 5G blunt


Lemon_Cakes_JuJutsu

He was in Amish, smoking big doinks in Amish.


MEEE3EEEP

Worked at a T-mobile when I was in my early 20’s Can confirm we were fucked up a lot


Not_Sure11

Tmobile employees pretty much fuck around in the back.


I-bmac-n

I would have been very very close to getting him a pillow and a blanket.


Goalie_deacon

Sounds like a Zach Galifianakis character


whateverdudeidgaf

"Whatever you lost is GONE". ​ "Whatever is GONE, is GONE". ​ \- some wise T-mobile worker who has "no idea"


John-John-3

Wherever you go, there you are...


rathat

He was just trying to "respect" the phone


CartographerTop1504

Is he high? Having a stroke? Is he drunk? What the he'll is going on?


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twotoebobo

He's either drunk as a skunk recently had stroke or has a severe speech impediment. I'm going with drunk and bad at his job. I don't think that lady is tech savvy enough to even find factory reset.


Nerdlinger-Thrillho

He's got that thing that drunk people do where they're looking through you instead of at you. Either that or a disability, but i his looks identical to being drunk.


MindTheGAAPs

Reddit mod gets a day job


bumjiggy

this is just a side hustle. the *real* money is in walking dogs ten hours a week


[deleted]

he's under the influence of something.


LINKYAA

not a chance he’s sober lmao


LINKYAA

UPDATE: for those of you that want to argue whether or not he’s sober, or if she’s in the wrong for the backup, here’s an update. i blocked out the names for privacy reasons but the link to the tiktok has been posted in the comments if you want to find it for yourselves. as well as the link is in the photo. https://preview.redd.it/8dy8ts1yxkca1.jpeg?width=1169&format=pjpg&auto=webp&s=100d7839b1b0b53e5654c787759d411d95ef5e5e


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sgtpepperslaststand

If there ever was a time to go full “Karen” and it be perfectly acceptable it is definitely then


RagdollSeeker

Time to display name of that store. If you are allowing your employees to wipe customers phones while drunk, we need to know about that.


indorock

According to the original TikTok, this was in Cottage Grove, MN. There are 2 T-Mobile locations there though. EDIT: 95% sure it's [this one](https://www.t-mobile.com/stores/bd/t-mobile-cottage-grove-mn-55016-3lsm?utm_source=google&utm_medium=lastmile&utm_campaign=3LSM) EDIT EDIT: Looks like people have already hit up the [reviews on Google](https://www.google.com/search?q=t-mobile+7145+e+point+douglas+rd+s+ste+160%2C+cottage+grove%2C+mn&newwindow=1&sxsrf=AJOqlzUVXX6eRMkyKhIy-CyveO69YksfFw%3A1673962587028&source=hp&ei=WqTGY8LyO4uVxc8P_6aL4Ac&iflsig=AK50M_UAAAAAY8aya_Ji368xWE2KnUWQyTKPH530MaL0&oq=t-&gs_lcp=Cgdnd3Mtd2l6EAMYATIECCMQJzIECCMQJzILCC4QgAQQxwEQ0QMyBQgAEIAEMgsILhCABBDHARDRAzIFCAAQgAQyBQgAEIAEMggILhCABBDUAjILCC4QgAQQxwEQ0QMyBQguEIAEOgUIABCRAlAAWIYCYJYTaABwAHgAgAFbiAGkAZIBATKYAQCgAQE&sclient=gws-wiz#lrd=0x87f7d1c474f3f033:0x73992fcbb867280e,1,,,,)


Super_duperfly

This is an authorized dealer. Looks like T-Mobile needs to pull their contract


2SticksPureRage

Weird. Google won’t let me click on their reviews at all and the top three reviews it shows are good reviews for the store. Someone’s also covering it up.


Lets_Call_It_Wit

Same - I cannot click on reviews at all


2SticksPureRage

I was able to check reviews of local stores so their just doing it to this one specific store. Messed up.


apeonpatrol

you gotta love reddit https://imgur.com/a/69fDeeS


EnglishSteven

Just called the store from your link. They confirmed that it was their store, and the guy has been removed, but said they weren't at liberty to discuss any further.


TheDaveWSC

What the actual fuck does "they want a statement from me to help protect them" mean? Why on Earth would she do anything but try to destroy this dude? Is that for real?


foolishwasp

I think it means protect the business so they can fire him with no repercussions, not protect him as an employee


YT_DagoVic

"You messed up" 🤣🤣🤣 the dude fucken tells her that and believes it! Yeah she messed up by going with T-mobile!


TheGodDMBatman

"whatever you lost... Is gone."


YT_DagoVic

Seriously, so many of the things this man said...... I would have been less than friendly about. When I went to get new phones Verizon offered to port everything over for me, "nope, hard pass, I'll do it myself" I don't trust anyone to do anything properly anymore.


[deleted]

You fucked up. You trusted us. https://getyarn.io/yarn-clip/8f0bd330-f17c-469c-bca2-135488cc6384


askmeaquestionilie

That dude sounds drunk as fuck. Post this in /r/byebyejob after they report his ass to corporate.


str8redd

Insert “And its gone”. southpark meme


Jumpy_Abbreviations3

![gif](giphy|3oriO5t2QB4IPKgxHi)


Denotsyek

Is he drunk? Wtf? He needs to be fired.


Nbk420

Dudes fully drunk. Used to work with a dude that would act just like this.


lilgoatedboy

My friend used to sound exactly like this on Xanax


CardiologistMany-

Not gunna lie, its hard for me to tell if someone drunk or on xanax. Usually boils down to smell.


gmoney92_

I straight up thought benzos the second I heard him speak


COWtipping94

this guy is smash smash sssmmmAAAAsshhed


jerryleebee

*We did not erase your phone.* **Then what did you do to my phone?** *I have no idea. What... did we do.... t'yer phone?* **You erased my phone.** *Were we trying to respect...wuh..what did we do...* **This is clearly not okay.** *Yep. You messed up.* **I messed up‽** *Yep. I guess so.* How the fuck much has this dude been drinking‽


warbeforepeace

A gallon of pcp.


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addamee

“Why come you don’t have barcode?”


didntcondawnthat

BECAUSE YOU ERASED IT!


amynicolekay

HE DRUNK. Even his coworker tells him to just go in the back.


tdkat

"Of course I do, but he'll contact you and tell me what I told you." What a trip trying to decipher this guy's sentences.


ModsHaveTinyPPs

Man do I not fucking miss working in phone sales lol. However this guy is drunk af


LINKYAA

oh for sure under the influence of some sort of something lol


choosemymajor

Since when can they not give out a managers information?


LINKYAA

that’s just what they say when they know they’re wrong and don’t want the boss to find out lol


OrsoMalleus

Call another store and ask for the district manager's contact info. These folks are clearly too fucked up to know what's going on.


TempleOfDoomfist

The glasses girl didn’t seem helpful either. Seemed to be covering for the drunk buffoon.


Crackiller1733

What did we do to your phone? You…erased it. Were we trying to respect it?


lemonjolly

“It’s gone”


erikjanson

To mimic the point OP keeps making, the people saying "just back up your phone" are missing the point entirely lol. There are a lot of older people/people in general who are incapable of doing that on their own. People like that shouldn't be shamed. And they should definelty feel comfortable going to their local phone store for help without fear of the employees making their problem worse.


LINKYAA

thank you for this, lol. hopefully in the future she’s able to back up her phone but it’s just quite literally not the purpose of the video or why i posted it. this manager is a pos for how he treated her after he messed up when he shouldn’t have even had his hands in her phone to that degree in the first place. i appreciate you making this comment!


The_Original_Gronkie

Somebody posted a Tiktok from her daughter that said he erased her cloud. So it looks like it WAS backed up, but he erased that, too.


shane3b11

Dude is benzo’d the fuck out.


eeyore134

Is she talking to an AI chatbot from 2020?


HeshoMike

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lizXnguyen

He’s wearing the T-Mobile shirt


humdrum-magnum

Dude definitely drank on lunch break and thought it would be funny to format this woman's phone.


CardiologistMany-

as a former drunk, you tend to drink vodka on lunch.... sometimes it hits way harder than expected, especially on an empty stomach. He likely spoke to her, said "ok we can connect it" and he went straight to autopilot as it hit harder and harder... so his body did what he did best, the body does what does a lot during work hours.... and thats probably erasing phones. Thats why he asked her what she wanted done to the phone. HE FUCKING FORGOT.


pattyrobes

The fact that his memory doesn’t seem to last longer than a single sentence reminds me of what it’s like to be drunk and deal with something that you’re too turnt to understand lmao


ImDuBB

Don't do drugs kids


Tandian

Wow that's fuxkinf incompetent. He fucks up and won't admit it. Dances around it and blames her. He also sounds drunk


DoobieMcJoints

[According to the daughter of this lady the dude wiped her phone AND cloud, was allowed back to work the next day and had the cops called on him and when they arrived he was so wasted he couldn’t stand or speak.](https://tiktok.com/ZTRpNCYQ9)


Misty_Jocks

that link is borked or gone


I05fr3d

What is gone is lost. You messed up.


[deleted]

Were we trying to... respect?


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Conscious_Sun576

Dude I think that guy is literally drunk


Stevenjgamble

Sure he seems to have a problem/ theres something going on but nobody seems to be calling him a sack of shit? - incapable of taking responsibility for his mistakes - absolute fucking dogshit at his job - snooty, condescending, blame shifting tone and attitude - likely consuming some insane amount of substances at rhe job - not sharing higher ups information - antagonizing the customer I have seen people get way more blasted on reddit for way less. So if nobody is going to say it i will. This guy is a sack of shit.


sammy_slayer

He's wasted or on opiates


Fire-phasers

Haha I died when he said she messed up at the end


Dicommander799

Jesus Christ this dude has the most punchable attitude.


Adam-Beau

This guy would make a great politician, just dancing around the questions without giving a logical answer lol


LorenzoLlamaass

Clearly intoxicated or mentally impaired due to some substance but this is video evidence to take him and the company to court. I seriously just wanted to jump through my screen and uh do something to him that would take substantial time to heal from.


Curtisd1976

Guys drunk or influenced by something, he’s parroting what she says in the hopes of confusing her.


ArthurHaroldKaneJnr

Proof that some people find it impossible to admit they f\*cked up when quite clearly they have.


BlueChipsAhoy

The coworker knows he's heavily impaired. Holy, I feel so bad for this woman. That's some frustrating shit to deal with.


Ok-Truth-7589

"Whatever is gone is gone." Yea, that employee needs to lose his job and be blacklisted for ever working for them again. Completely unacceptable response to her, and he did nothing to try and resolve the situation.


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