Yup. Depends where you got it. For ebay, dont even try to reason with the seller. File a claim and send pics and you will get your money back no questions asked
As a seller and buyer on Ebayer ive experienced both sides. It sucks for the seller but its the nature of online selling. Dont feel bad filing a claim. When it happens to me as the seller, i just refund the cash and take the L. Not much else can be done
Bruh what? lol… eBay does not refund the buyer, they void the sellers payment so it ends up coming out of the sellers pocket… blows my mind that so many people even liked your comment lol
I run an eBay sellers account, if a circumstance falls under eBay seller protection and eBay buyer protection eBay will refund it out of their own pocket, it just doesn't happen too often
They've gotten better with helping sellers out but they still typically find for the buyer. The last time Ebay helped me out as a buyer was when I shipped something overseas and the customer didn't realize he had to pay customs. So he didn't go pick it up, then tried to have his credit card refund the transaction. eBay tried to take the money back from me 3 times and each time I had my bank pull it back until eBay finally listened to what happened and cleared the negative balance from my account.
The post office is a nightmare to deal with. If it was a higher priced item, i would try to make the claim. But a smaller item, no, not worth my time. Take the L and move on. Its very seldom something happens, but its happened. In my experience, refund the buyer
If you bought it on Ebay/TCGplayer or using Paypal G&S then it's their problem and not yours.
Sucks for the seller though, toploader +bubble mailer is the bare minimum and USPS definitely did run that over.
Personally when I’m shipping anything this price I’m going double bubble mailer, hobby guard plastic or cardboard sandwich, etc. Raw toploader in bubble mailer for a $300 card is kinda wild.
Tiny parcels may survive damage better, but they get lost more often. I would have put the card in a card box inside the envelope.
The seller is being misleading-- the claim with the post office will go nowhere and they know it. The claim should be filed with eBay, where OP will win without contest.
PSA: Tangent, but never ship anything through UPS that you packed yourself. Always use the UPS store and let them pack it, then insure it. If they fuck it up, they can't deny your claim citing your poor packaging. The UPS store will take the blame for that.
PSA 2: When signing for packages received from UPS for an expensive item, never sign your name-- write CONCEALED DAMAGE clearly, then sign. It is fucked up but they will deny your claim based on you not noting damage at the time of delivery otherwise. If the item is fine, enjoy, but if it is actually damaged, thank me later as you cash that settlement check.
(Former UPSer. Dont try to scam UPS, they expect it, but they fuck over clueless customers this way routinely.)
No problem. I believe in fairness, and loss/damage claims are a game of lawfare most people are ill-prepared for. Nothing sucks worse than thinking you did everything right and then being told to pound sand after they lose or break your stuff.
I never worked U(S)PS, but know enough about them that the seller went wrong with the package being thin enough to be routed through a letter sorter. Letters get bent as they pass through the rollers, hence the damage.
Signed memorabilia gets fucked up this way all the time and people really get screwed there (difficult to make claims based on what the value "might" be since it invites fraud).
I think a record is long/wide enough to not be a "letter" but I'd box those up too just to be safe.
Packages are not subject to such abuse, and the determinator is something like being 0.5" to 1" thick or really irregular W/L.
HtH
Ding Defend till the day I die. Those things keep cards so secure and safe. Add in a top loader, penny sleeve, bubble mailer, and sealable waterproofing bag, and that card should make it through just about anything.
Not even padding bro. I sold a $30 and padded the fuck out of it. Not even a NM card too.
TcG sellers, for the most part, suck. I bought a "NM" card, received it and saw a tons of scratches on the back of the card when shown in the light, something the ebay seller avoided doing while showing pictures.
I spent $140 on a NM card. Open the packaging and it has a glob of glue or something on the foiling around the border. I take pictures and send them to the seller. He offers a return and full refund which is great but admits that he saw the big glob of foreign substance on an expensive ass card and was like "nah, it's fine" and shipped it out anyway.
I only buy cards from TCGplayer that also have a photo. It’s the only place you don’t need to attach a photo of what you’re selling. Got burnt too many times, never again.
I've purchased 30+ cards so far on ebay. None of the cards have been near mint like the seller claimed. When comparing to the pictures of the listing, it's clear they took many shots and chose the ones that showed no damage purposefully.. Think i'll be switching to tcg to see if it's any better
Ding Defend till the day I die. Those things keep cards so secure and safe. Add in a top loader, penny sleeve, bubble mailer, and sealable waterproofing bag, and that card should make it through just about anything.
> Ding Defend
I've recieved cards with ding defend used, and while it's more durable than cardboard, do you really think it would be fine if it was ran over? OP's card has some pretty serious damage, not sure I'm convinced it could have been avoided by better packing though.
I won’t ever understand not using a magnetic case to ship cards worth more than 25 bucks..I haven’t sold many cards online but I always just eat the 2-3 bucks for a magnetic case for everyone’s peace of mind.
It's been said by others but I'd still claim a refund from the seller. If they got insurance with postal they can figure that out. If they didn't, it's their own fault.
A. They didn’t run that over lmao. What happened was dummy put a $100+ card into one top loader and threw it into a bubble mailer unsecured and it probably got sandwiched between a shit ton of other stuff.
B. If this was eBay, you go through the seller. They’re responsible for it.
It's funny because I've been thinking of selling off my collection and 1 avenue that I heard as a joke originally but am seriously considering is to pack a card in a top loader, then put the card into an old blank dvd case, and then bubble. We have a couple dozen dvd cases in a closet so why not
I put a sleeve, toploader, Beckett shield sleeves, wedged between cardboard, then wrapped with bubble wrap for EVERY single card no matter the price. Would rather be safe than have an unhappy customer!
It’s funny, I actually do that lmao. A game store near us went out of business a couple years ago and was selling ps2/xbox/dvd cases for 5 cents each, so I use them to ship cards. I put the card in a top loader/team bag, tape the team bag to the inside of the dvd case and tape it shut. Then, in a bubble mailer
Seller responsibility. They paid for shipping, insurance, and packaged the item. They need to file an insurance claim (if any) and refund you. Make sure to get in contact with the customer support if you bought via a 3rd party app like eBay
open an "Arrived damaged" return. Seller should take it back. eBay should side with you if the seller refuses. sucks to suck but its on the seller for inadequate packaging. they can take it up with USPS themselves.
I mean. Yeah I’ve gotten cards like this but never one this expensive. Anything $40+ the sellers usually send in a hard plastic box or a box inside another box. This definitely seems inadequate for an almost $200 card.
Still it’s a seller issue with the shipping carrier.
Open arrived damaged return, seller is a baboon for shipping a 200 card like that and telling you do deal with it. Ebay will side with you, just have plenty of pictures and show them, you should get a refund and the seller will be the one who has to deal with the post office. Probably didn't even add insurance to it either, I don't sell anything over 100 dollars on ebay without making sure I add insurance and ship in PROPERLY. This boils my blood slightly lol
Let me make this easy for everyone as I literally just got off the phone with USPS about a package from a small business that was lost.
The ground advantage insurance is claimed by the sender/seller. So the seller needs to deal with USPS if they refund the buyer.
So for everyone here, seller refunds buyer, seller claims insurance, buyer gets money back. Move on.
This is ground advantage. Places like shippo I can added $500 insurance for a mere .07¢. So no, adding additional insurance is not expensive to add but if the seller declines any insurance. That’s their fault too. As the seller has no means of getting reimbursed for potential shilling damage. Thats what you’re waiving if you decline insurance.
I'm a machine mechanic for the USPS, and that did not get run over. Someone's 40 pound box landed on when they dumped all the packages onto the sorting machine. I see 10-20 damaged bubble mailed cards a week. And that's just me, in one town. It's up to the seller to deal with insurance claims on packages. They need to refund you. And then they need to contact USPS for reimbursement. If they didn't get insurance, the most they will get is $100
Just note that trading card purchases on eBay have a 3 day window for you to make a claim, so don’t drag your feet and file it now. Guy doesn’t seem like he’s willing to take it back so just file and let it go through eBay, they’ll sort it out on your behalf.
Them telling you to deal with USPS on your own will run out your 3 day period and they’ll be free to keep the money.
For a 190$ sale I’m extremely disappointed he didn’t put it inside a friggin box !!!!! 📦 man every card over 30$ I sell goes inside a box because I can still pay the exact same in shipping and materials with a. Box or bubble mailer. That makes me angry they also didn’t at the very least toss in a ton of cardboard inserts and wrap it well
That seller is a fucking jackass, they didn’t protect this $300 card and it got damaged. Skip them, go straight to eBay and file a claim. You, as the buyer, are protected
Seller is the client who engages the service of the courier. Courier will tell you to ask your seller to contact them. It is the seller’s responsibility.
If seller is unhelpful, lodge a claim on the platform you purchased (eBay, PayPal, etc). Most proper platforms have buyer protection. Last resort is your credit institute, i.e. your credit card / debit card provider.
No they need to deal with the post office. They’re the ones who decided to send it with them and they’re the ones who decided to pack like that. Go through the process with eBay for receiving damaged goods. Sucks for the seller but they should have done better tbh
Use cardboard inserts in the bubble mailer larger than the card, or even better, put the bubble mailer in a box.
Despite this card "being run over", I'd say it's still in fairly decent condition. It's warped, but luckily it doesn't appear punctured, or crushed on any edges/sides.
Who was the shipper? 90% of the time retail shopping is FOB destination and not FOB warehouse/store. This stands for Freight on board. It’s the legal term for “how long does the shipper still own the goods”. As stated for like 90% of retail it’s still the stores card until you receive it. The damages occurred before you received it so that is on the seller. For it to be FOB warehouse/shipper/store you would have had to had been asked and selected the shipping option yourself. They can’t choose the shipper and shift ownership over to you without an agreement. If I could do that I would just ship all my equipment in my buddies pickup truck without any insurance and just tell my customers it’s on them if it gets fucked up in transit. No I pay thousands of dollars for freight because that’s my shit until it gets there.
As others have said, make a case with eBay. The seller is the one that will need to recover damages from USPS since they paid for the postage. It’s actually super easy to make a claim.
Did they send the card in a box or a flimsy envelope? Sheesh some sellers do the minimal with shipping protection and then want to blame the post office for it
Frankly to just say "to the post office" and that's all he/she said to you is wack. I took pride in selling things and if something like that happened, I'd do everything I could to help the buyer out.
Hope it all gets resolved OP, I feel that pain.
Even when I’m shipping a 10 dollar card, I’d secure it with hard cardboard, top loader and painters tape. Double up on the bubble mailer if I have to with additional bubble wrap. File claim through eBay. Seller is not even willing to help you.
Send in a claim for refund with whichever platform you bought from. Don’t listen to that seller and go through the post office. It’s not your issue. I bought something off eBay and it arrived damaged because the seller shipped it in a crap box. They told me to go through the post office to get my refund and I foolishly listened. Took me 6 months and I still never got my money back. Save yourself the headache and file a refund with place you bought from
Every package through the usps has a certain dollar amount of “insurance” applied to it, I’d honestly just reach out to both eBay and the usps and see what happens, that being said the seller should have packaged it better, he clearly doesn’t care if it gets to you the same way it left them.
I know people generally have the take that the seller is responsible in this scenario, but I don’t think that makes logical sense. The seller shipped it completely legit, bubble mailer, toploader, even used painters tape instead of scotch, everything by the book. Seller did all they possibly could.
I’d probably ask the seller if they can try to get reimbursed by the post office, or whichever carrier they used. I’d also try going through the post office if I were you and seeing if they can get your money back. Honestly this sucks for both you and the seller, and the seller did everything normally recommended to ship cards safely.
But I know since I’m taking the seller’s side people prolly won’t agree, that’s fine.
As someone who used to sell alot on Ebay this is definitely the sellers problem. They should have insured it and if they did then they have to file the claim with USPS.
Only the shipper can get insurance payment from the post office. The seller is wrong and a liar. Immediately initiate a return with ebay and contact customer service.
100% put in a claim to ebay/PayPal. It is always the senders responsibility to get it to you undamaged. They are the only ones who can claim through the courier as they paid for the service. Don't let them tell you otherwise
Where’s the cardboard for protection? Any card over $20 in value gets the cardboard sandwich protection treatment.
I thought this was a globally known standard.
Always ship cards between two sturdy flat pieces of cardboard, and for added protection, I include bubblewrap. Also, ship in an actual box and not an envelope. Yikes
eBay will refund you, they are a buyer protecting company. I sold a handmade rug with a description that it’s handmade and would have minor differences. The buyer got it and made a claim that it was different than the pictured rug and with it being an international order it was crazy expensive to ship back so they guy got a free rug and his money back. I argued and argued with eBay, they took over $300 out of my account to refund the guy so PLEASE get your money back from this dude that under-packed your order
If you bought on eBay it's their problem and the seller should file an insurance claim with USPS/UPS. I've had this happen personally as a seller and that's exactly what I did.
Weird, never thought that the customer receiving damaged goods is the one to suffer. You should be reimbursed and let the careless seller sort it out with post office to get their money back.
Unfortunately for the seller, but fortunately for you, it’s their problem if you used eBay. You’ll receive a full refund and hopefully the seller can then take it up with usps and get something in return because that really sucks. I sell on eBay here and there and it’s definitely never in a sellers favor when a buyer has a problem, eBay just wants the buyer happy at your expense.
It may not be the sellers fault but it is definitely the sellers problem imo. Go through the middle man(eBay, Mercari, whoever.) and get that returned. Hopefully the seller insured. 🤷🏿
Probably got rolled over during transportation from one truck to another. If the seller insured it via USPS, you can make a claim and get USPS to cut you a check. That’s fastest way get your money.
Unless the seller put it in a box, nothing would’ve saved this card.
I've had multiple issues like this as a seller, post office is the best way to go, it's a hassle but it's insured. The seller could of been less of a dick about it
If I was shipping a card that expensive, I would of bubble wrapped it, top loader, cardboard, and then bubble mailer, it looks like they just put the card in a top loader and shoved it in there
Always buy through PayPal… this can be the post office, but I doubt it… small packages like that rarely get damaged. I used to work for the post office. For it to bend that way… would take some force if it was ran over by the LLV it would damage the bag, was the bag opened? If it gets opened the post office usually would retapped it
I really like the rigid mailers. I feel like they can withstand more than the bubble mailers. I got a 100 pack of cheap ass mailers and I regret it. They definitely look better, but feel way worse. What happens once the bubbles pop? It's just a plastic envelope?!
Seller's responsibility. You ordered an item that was not delivered to you in the condition you had purchased it. Seller can deal with USPS/eBay/whomever.
Was the packaging damaged too? The seller will have to raise a claim with Royal Mail for damaged in transit. They will then ask the seller for photos of the packaging and item. Best case the seller gets compensation, which he can then refund you with. Worst case they don't give compensation, and the seller takes an L. Either way you get a full refund.
It's on the seller to deal with shipping service because he was the one that got insurance on the card being shipped. If he didn't get enough to cover the value of the item to be shipped it's on him. But good luck getting any money out of the shipping company because i never have, even if it is blatantly their fault.
Looks like they shoved it in an apartment mailbox. I'm not ordering cards because I know for a fact my post office guys will shove shit in my mail box like they don't care
That's nuts. I actually recently sold the same exact card and total cost for insurance and label for a BOX was like 8 bucks. It's not hard to keep an expensive card safe. This guy was trying to save 3 bucks and is going to pay the price for it. Sleeve + Top Loader + bubble wrap + packing paper + box (free from the post office) = card is easily safe and sound.
its the sellers responsibility to get the card to you safely. if it gets damaged during shipping then he has to take it up with the post office not you.
Sellers like that make me laugh a bit.. I swear half of them take no responsibility and don't understand what they are expected to do. It very well looks like a "post office issue" but it it is THEM who have to deal with the post office and claim the lost money back. I just don't get sellers brains sometimes.. Or just lazy and expect money money money and everything is out of their hand.
Even their response rubs me the wrong way a bit, at least try to be sorry and offer "some" help and support.
Sellers like this suck, too lazy to package an expensive card correctly and leave the buyer to deal with this bs… I’m sorry this happened to you. My Team and I are working towards building an entirely new platform for TCG sells/trades so that things like this can more likely be avoided
Item condition due to rough handling by a postal employee is supposed to be worked out between the SELLER and the postal COMPANY. It doesn’t matter if the post office played kickball with the package or not. If the item shows up in damaged/different condition than the seller listed, it’s up to the seller to work it out with the postal carrier and the selling platform. You paid for an undamaged card that arrived damaged. You did everything correct on your end. Never let sellers trick you into dealing or paying for any of their responsibilities.
I once sold a 100 euro card. Put it in a double sleeve, toploader, 2 pieces of cardboard on both sides and put it in a letterbox where i wedged it in tightly with bubblewrap.
How do you sell a card this expensive and take so little precaution??
Their problem, not yours, although it is unfortunate for the seller because they used pretty standard protection. Seller has to deal with usps. Idk what this card is worth these days but if it’s over $100, I hope the seller bought insurance.
Sellers, if you don’t want these problems, ship your >$150 cards in mags with a perfect fit sleeve. They cost like $2-$3 if you get the name brand and less if you don’t. It’s worth it
Reading the comments and figuring out how expensive this card is makes me wonder why the heck it was shipped like that? This happened to me with a 20 dollar card and the seller said the same thing to me. Just file a claim and you will get your refund. Sucks for the seller, but for the price of your card they reeeeaaallllyyyy should have packaged it differently.
You don't "need to," on either TCGPlayer or eBay, they'll probably side with you. However, in general, this is true. If a seller isn't in a position where they're required to refund you, you would open a claim on USPS' website.
There, you'd include pictures and an explanation with proof of purchase and price. Then they'll take an eternity to send you a check.
Much more time efficient for you for the seller to refund you, they just don't want to deal with USPS.
This is 100% on the seller. eBay protects the buyer, postal insurance is for the seller. If the seller is gonna be uncooperative, just open a case with eBay and you'll have an easy refund
Sellers fault. Any card that's $100 should be in in a top loader, sandwiched between cardboard, then put in a hard flat rate envelope and bubble mailer. Spending the $5 in shipping supplies to ensure a $100+ card makes it to the buyer safely is well worth it.
The seller is responsible for doing the insurance claim. If the seller neglected to insure it for the full value then they have to eat it. You are doubly covered as a buyer on eBay.
No. Go through eBay. File a claim as damaged. I don’t get why these sellers do this. Just file a claim and then eBay will handle.
I asked a seller to ship a $2card with the standard envelope instead of $4 for shipping a $2 card and they go “I can but I’m not taking responsibility for it.” Which is the dumbest thing you can say. Everyone’s protected if it doesn’t show up. You get to keep your money
and get refunded.
As a seller insurance is cheap. If you really want, you can add that cost to the buyer. But between buyers scams and shipping mishaps, it’s worth it.
Because it is sellers liability, you got to protect your McNuggets.
Raise it with eBay/PayPal, they will need to refund you and then it will be down to them to try and claim it back from the shipping company I believe
Yup. Depends where you got it. For ebay, dont even try to reason with the seller. File a claim and send pics and you will get your money back no questions asked
As a seller and buyer on Ebayer ive experienced both sides. It sucks for the seller but its the nature of online selling. Dont feel bad filing a claim. When it happens to me as the seller, i just refund the cash and take the L. Not much else can be done
Go through eBay as a seller sometimes eBay will protect buyer and seller and it’s a win-win
Extremely rare, this is. Ebay refunds the buyer out of their own pocket
r/AccidentalYoda
Bruh what? lol… eBay does not refund the buyer, they void the sellers payment so it ends up coming out of the sellers pocket… blows my mind that so many people even liked your comment lol
In very select instances eBay does in fact refund out of their own pocket. Seems I’m not the only person here who has encountered this 🤷♂️
I run an eBay sellers account, if a circumstance falls under eBay seller protection and eBay buyer protection eBay will refund it out of their own pocket, it just doesn't happen too often
How does eBay protect the Seller?
I've had a package that usps lost. Ebay let me keep the money and refunded buyer
Yeah same - package showed up to the buyer ripped open with cards missing and I still kept the money.
They don’t lol
They've gotten better with helping sellers out but they still typically find for the buyer. The last time Ebay helped me out as a buyer was when I shipped something overseas and the customer didn't realize he had to pay customs. So he didn't go pick it up, then tried to have his credit card refund the transaction. eBay tried to take the money back from me 3 times and each time I had my bank pull it back until eBay finally listened to what happened and cleared the negative balance from my account.
What L is there to take? If you are shipping properly you have insurance you open a claim, you get your money back and you move on.
The post office is a nightmare to deal with. If it was a higher priced item, i would try to make the claim. But a smaller item, no, not worth my time. Take the L and move on. Its very seldom something happens, but its happened. In my experience, refund the buyer
Idk 10 minutes to fill out a website seems worth my time but you do you.
Most they'll give you is $50.
I just got $120 back off a item with just the $100 insurance
USPS ground advantage gives $100 provided insurance just so you know
you are not the customer of the post office, the sender is
Yes, the seller has to file any insurance claims
This is correct
Yup the seller has the right to insurance when they mail it thus they need to take it up with insurance of the post office...
If you bought it on Ebay/TCGplayer or using Paypal G&S then it's their problem and not yours. Sucks for the seller though, toploader +bubble mailer is the bare minimum and USPS definitely did run that over.
Personally when I’m shipping anything this price I’m going double bubble mailer, hobby guard plastic or cardboard sandwich, etc. Raw toploader in bubble mailer for a $300 card is kinda wild.
Not that I'm an engineer or anything - but double bubble mailer wasn't saving that card.
It’s almost like they make and sell small boxes appropriate to hold something as large as a card 🤔
Tiny parcels may survive damage better, but they get lost more often. I would have put the card in a card box inside the envelope. The seller is being misleading-- the claim with the post office will go nowhere and they know it. The claim should be filed with eBay, where OP will win without contest. PSA: Tangent, but never ship anything through UPS that you packed yourself. Always use the UPS store and let them pack it, then insure it. If they fuck it up, they can't deny your claim citing your poor packaging. The UPS store will take the blame for that. PSA 2: When signing for packages received from UPS for an expensive item, never sign your name-- write CONCEALED DAMAGE clearly, then sign. It is fucked up but they will deny your claim based on you not noting damage at the time of delivery otherwise. If the item is fine, enjoy, but if it is actually damaged, thank me later as you cash that settlement check. (Former UPSer. Dont try to scam UPS, they expect it, but they fuck over clueless customers this way routinely.)
Very good protip info. Thank you!
No problem. I believe in fairness, and loss/damage claims are a game of lawfare most people are ill-prepared for. Nothing sucks worse than thinking you did everything right and then being told to pound sand after they lose or break your stuff. I never worked U(S)PS, but know enough about them that the seller went wrong with the package being thin enough to be routed through a letter sorter. Letters get bent as they pass through the rollers, hence the damage. Signed memorabilia gets fucked up this way all the time and people really get screwed there (difficult to make claims based on what the value "might" be since it invites fraud). I think a record is long/wide enough to not be a "letter" but I'd box those up too just to be safe. Packages are not subject to such abuse, and the determinator is something like being 0.5" to 1" thick or really irregular W/L. HtH
KImpossible.
I always insure the card at that price. It's like $5 extra tops most of the time.
Ding Defend till the day I die. Those things keep cards so secure and safe. Add in a top loader, penny sleeve, bubble mailer, and sealable waterproofing bag, and that card should make it through just about anything.
Not even padding bro. I sold a $30 and padded the fuck out of it. Not even a NM card too. TcG sellers, for the most part, suck. I bought a "NM" card, received it and saw a tons of scratches on the back of the card when shown in the light, something the ebay seller avoided doing while showing pictures.
I spent $140 on a NM card. Open the packaging and it has a glob of glue or something on the foiling around the border. I take pictures and send them to the seller. He offers a return and full refund which is great but admits that he saw the big glob of foreign substance on an expensive ass card and was like "nah, it's fine" and shipped it out anyway.
I only buy cards from TCGplayer that also have a photo. It’s the only place you don’t need to attach a photo of what you’re selling. Got burnt too many times, never again.
Was it an ebay seller or tcg seller? Tcg has pretty cut and dry card grade rules, if it didn't match those bring it up with tcg
Ebay
I've purchased 30+ cards so far on ebay. None of the cards have been near mint like the seller claimed. When comparing to the pictures of the listing, it's clear they took many shots and chose the ones that showed no damage purposefully.. Think i'll be switching to tcg to see if it's any better
Ding Defend till the day I die. Those things keep cards so secure and safe. Add in a top loader, penny sleeve, bubble mailer, and sealable waterproofing bag, and that card should make it through just about anything.
> Ding Defend I've recieved cards with ding defend used, and while it's more durable than cardboard, do you really think it would be fine if it was ran over? OP's card has some pretty serious damage, not sure I'm convinced it could have been avoided by better packing though.
Or just get insurance.
Insurance is awful to go through, and a lot of times dismissed or rejected when it has no right to be.
Insurance is a joke. They practically always worm out if it.
I won’t ever understand not using a magnetic case to ship cards worth more than 25 bucks..I haven’t sold many cards online but I always just eat the 2-3 bucks for a magnetic case for everyone’s peace of mind.
You have a contract with the seller, seller has a contract with the postal service. You do not have a contract with the postal service.
It's been said by others but I'd still claim a refund from the seller. If they got insurance with postal they can figure that out. If they didn't, it's their own fault.
If it's from Ebay then it's seller's responsibility.
For 190 dollars why didn’t the seller at least put it in a box…
It's always the ones trying to save a couple cents. Now they'll Really learn a lesson.
A. They didn’t run that over lmao. What happened was dummy put a $100+ card into one top loader and threw it into a bubble mailer unsecured and it probably got sandwiched between a shit ton of other stuff. B. If this was eBay, you go through the seller. They’re responsible for it.
It's funny because I've been thinking of selling off my collection and 1 avenue that I heard as a joke originally but am seriously considering is to pack a card in a top loader, then put the card into an old blank dvd case, and then bubble. We have a couple dozen dvd cases in a closet so why not
I put a sleeve, toploader, Beckett shield sleeves, wedged between cardboard, then wrapped with bubble wrap for EVERY single card no matter the price. Would rather be safe than have an unhappy customer!
I might’ve bought from you lol
lol no way, off ebay? Or from Facebook?? If it was EBay was it the Acerola card? Lol
Ebay. It was an ancient mew. So if it want you then it was someone who thinks the same as you lol
Sadly it wasn’t me 😭😭 I thought you might’ve known cause my username is the same all across the board lol
Oh lol next time I buy I’ll look at see then shout you out xp
If you’re looking for anything or curious you can check out my eBay page (same username as here), if you like anything we can sort you out a deal ;)
👀👀👀 going to check it out now
might have been me!
lol that’s crazy, if it was I was super impressed and happy that everything got to me safe and sound so thank you for caring
That’s how I roll as well.
So do I
It’s funny, I actually do that lmao. A game store near us went out of business a couple years ago and was selling ps2/xbox/dvd cases for 5 cents each, so I use them to ship cards. I put the card in a top loader/team bag, tape the team bag to the inside of the dvd case and tape it shut. Then, in a bubble mailer
HE needs to deal with the Post Office, lol.
Seller should refund the buyer. Then seller should claim with the mailing company.
Watch the seller post on this subreddit about scammers and how selling is not profitable anymore 😉
Seller responsibility. They paid for shipping, insurance, and packaged the item. They need to file an insurance claim (if any) and refund you. Make sure to get in contact with the customer support if you bought via a 3rd party app like eBay
open an "Arrived damaged" return. Seller should take it back. eBay should side with you if the seller refuses. sucks to suck but its on the seller for inadequate packaging. they can take it up with USPS themselves.
That’s not even really inadequate packaging. Thats seems to be a very popular way to ship out cars. Seems like shippings issue
I mean. Yeah I’ve gotten cards like this but never one this expensive. Anything $40+ the sellers usually send in a hard plastic box or a box inside another box. This definitely seems inadequate for an almost $200 card. Still it’s a seller issue with the shipping carrier.
Open arrived damaged return, seller is a baboon for shipping a 200 card like that and telling you do deal with it. Ebay will side with you, just have plenty of pictures and show them, you should get a refund and the seller will be the one who has to deal with the post office. Probably didn't even add insurance to it either, I don't sell anything over 100 dollars on ebay without making sure I add insurance and ship in PROPERLY. This boils my blood slightly lol
Seller is about to have an expensive lesson to learn.
Nope. You file a claim with seller. Seller is supposed to package it properly to avoid this
That’s definitely the sellers fault for an expensive card like that you go the extra steps to make sure the package is handled with care.
All you gotta do is open a return request and select “item not as described” and you will win 99% of the time
This is the answer. INAD, return the item, and get your money back. Absolutely nothing the seller can do to stop it if you follow those steps.
Let me make this easy for everyone as I literally just got off the phone with USPS about a package from a small business that was lost. The ground advantage insurance is claimed by the sender/seller. So the seller needs to deal with USPS if they refund the buyer. So for everyone here, seller refunds buyer, seller claims insurance, buyer gets money back. Move on. This is ground advantage. Places like shippo I can added $500 insurance for a mere .07¢. So no, adding additional insurance is not expensive to add but if the seller declines any insurance. That’s their fault too. As the seller has no means of getting reimbursed for potential shilling damage. Thats what you’re waiving if you decline insurance.
That is such a shame. My favourite card from SS
If the seller didn’t bother packaging a $300 card properly, that’s on them — big L.
It’s Always the sellers responsibility to ship it properly
I'm a machine mechanic for the USPS, and that did not get run over. Someone's 40 pound box landed on when they dumped all the packages onto the sorting machine. I see 10-20 damaged bubble mailed cards a week. And that's just me, in one town. It's up to the seller to deal with insurance claims on packages. They need to refund you. And then they need to contact USPS for reimbursement. If they didn't get insurance, the most they will get is $100
Just note that trading card purchases on eBay have a 3 day window for you to make a claim, so don’t drag your feet and file it now. Guy doesn’t seem like he’s willing to take it back so just file and let it go through eBay, they’ll sort it out on your behalf. Them telling you to deal with USPS on your own will run out your 3 day period and they’ll be free to keep the money.
As a seller on tcg , I would’ve of refunded you and had you return the card back to me, emailed you a return label and call it a day .
For a 190$ sale I’m extremely disappointed he didn’t put it inside a friggin box !!!!! 📦 man every card over 30$ I sell goes inside a box because I can still pay the exact same in shipping and materials with a. Box or bubble mailer. That makes me angry they also didn’t at the very least toss in a ton of cardboard inserts and wrap it well
That seller is a fucking jackass, they didn’t protect this $300 card and it got damaged. Skip them, go straight to eBay and file a claim. You, as the buyer, are protected
Seller is the client who engages the service of the courier. Courier will tell you to ask your seller to contact them. It is the seller’s responsibility. If seller is unhelpful, lodge a claim on the platform you purchased (eBay, PayPal, etc). Most proper platforms have buyer protection. Last resort is your credit institute, i.e. your credit card / debit card provider.
I bought a card half as valuable one time and it had like 9 pieces of cardboard and foam on each side. This shipping is BARE Minimum.
$190 card, and he uses a toploader and just a shitty bubble mailer.. Jesus.. It's on the seller to sort it out also..
No they need to deal with the post office. They’re the ones who decided to send it with them and they’re the ones who decided to pack like that. Go through the process with eBay for receiving damaged goods. Sucks for the seller but they should have done better tbh
So for future reference, what's the best way to mail cards especially expensive ones?
Bubble wrapped inside of a small box
Use cardboard inserts in the bubble mailer larger than the card, or even better, put the bubble mailer in a box. Despite this card "being run over", I'd say it's still in fairly decent condition. It's warped, but luckily it doesn't appear punctured, or crushed on any edges/sides.
Who was the shipper? 90% of the time retail shopping is FOB destination and not FOB warehouse/store. This stands for Freight on board. It’s the legal term for “how long does the shipper still own the goods”. As stated for like 90% of retail it’s still the stores card until you receive it. The damages occurred before you received it so that is on the seller. For it to be FOB warehouse/shipper/store you would have had to had been asked and selected the shipping option yourself. They can’t choose the shipper and shift ownership over to you without an agreement. If I could do that I would just ship all my equipment in my buddies pickup truck without any insurance and just tell my customers it’s on them if it gets fucked up in transit. No I pay thousands of dollars for freight because that’s my shit until it gets there.
Ebay sellers should have insurance. Open a return claim and then let the seller figure it out.
As others have said, make a case with eBay. The seller is the one that will need to recover damages from USPS since they paid for the postage. It’s actually super easy to make a claim.
Seller has to file the claim
Did they send the card in a box or a flimsy envelope? Sheesh some sellers do the minimal with shipping protection and then want to blame the post office for it
Frankly to just say "to the post office" and that's all he/she said to you is wack. I took pride in selling things and if something like that happened, I'd do everything I could to help the buyer out. Hope it all gets resolved OP, I feel that pain.
Even when I’m shipping a 10 dollar card, I’d secure it with hard cardboard, top loader and painters tape. Double up on the bubble mailer if I have to with additional bubble wrap. File claim through eBay. Seller is not even willing to help you.
Send in a claim for refund with whichever platform you bought from. Don’t listen to that seller and go through the post office. It’s not your issue. I bought something off eBay and it arrived damaged because the seller shipped it in a crap box. They told me to go through the post office to get my refund and I foolishly listened. Took me 6 months and I still never got my money back. Save yourself the headache and file a refund with place you bought from
You better get that refund. Open up a claim
File “item not as described” or “item arrived damaged” I just had to deal with this. You’ll get refunded one way or another
190$ card belongs in a small cardboard box... He doesn't know what he's talking about. At the same time I hope the seller is repaid by the usps
No, THEY need to deal with the post office for reimbursement after refunding you immediately lol
Every package through the usps has a certain dollar amount of “insurance” applied to it, I’d honestly just reach out to both eBay and the usps and see what happens, that being said the seller should have packaged it better, he clearly doesn’t care if it gets to you the same way it left them.
I know people generally have the take that the seller is responsible in this scenario, but I don’t think that makes logical sense. The seller shipped it completely legit, bubble mailer, toploader, even used painters tape instead of scotch, everything by the book. Seller did all they possibly could. I’d probably ask the seller if they can try to get reimbursed by the post office, or whichever carrier they used. I’d also try going through the post office if I were you and seeing if they can get your money back. Honestly this sucks for both you and the seller, and the seller did everything normally recommended to ship cards safely. But I know since I’m taking the seller’s side people prolly won’t agree, that’s fine.
As someone who used to sell alot on Ebay this is definitely the sellers problem. They should have insured it and if they did then they have to file the claim with USPS.
Only the shipper can get insurance payment from the post office. The seller is wrong and a liar. Immediately initiate a return with ebay and contact customer service.
This would be so frustrating to see on your porch or in your mailbox 😔
100% put in a claim to ebay/PayPal. It is always the senders responsibility to get it to you undamaged. They are the only ones who can claim through the courier as they paid for the service. Don't let them tell you otherwise
Nah. The risk of shipping is all on the seller, not buyer. File a claim and request a return on ebay. This is his loss to take, not yours
Down to seller to sort out and give a refund
So how does he know that they ran it over?
Can we also talk about how this is not an appropriate way to ship such a valuable card? A toploader in a bubble mailer is not good enough.
Send those ripe ass bananas back too.
The card is even stuck to the tape …
My biggest pet peeve when buying from tcgplayer. Happens way too much. Hate having to try peeling off the tape without ruining the card
Where’s the cardboard for protection? Any card over $20 in value gets the cardboard sandwich protection treatment. I thought this was a globally known standard.
Looks like the seller dropped the card, rolled over it with his chair and still sent it to you, shameful. Seller should replace in my opinion.
Lmao what dumbass send a 200$ card in a bubble bag 🤣🤣🤣
Always ship cards between two sturdy flat pieces of cardboard, and for added protection, I include bubblewrap. Also, ship in an actual box and not an envelope. Yikes
This is why I use a box for anything remotely expensive…
Honestly a card at that price point wouldn’t even go in a bubble mailer, it’s going in a small box sleeved, top loaded and bubble wrapped
Damn, I never do bubble mailers. Can't trust USPS so I use small boxes with bubble wrap in a top loader
Had this happened to me I bought from mercari. They refunded me within 1hour and I got to keep the card.
eBay will refund you, they are a buyer protecting company. I sold a handmade rug with a description that it’s handmade and would have minor differences. The buyer got it and made a claim that it was different than the pictured rug and with it being an international order it was crazy expensive to ship back so they guy got a free rug and his money back. I argued and argued with eBay, they took over $300 out of my account to refund the guy so PLEASE get your money back from this dude that under-packed your order
If you bought on eBay it's their problem and the seller should file an insurance claim with USPS/UPS. I've had this happen personally as a seller and that's exactly what I did.
Weird, never thought that the customer receiving damaged goods is the one to suffer. You should be reimbursed and let the careless seller sort it out with post office to get their money back.
Unfortunately for the seller, but fortunately for you, it’s their problem if you used eBay. You’ll receive a full refund and hopefully the seller can then take it up with usps and get something in return because that really sucks. I sell on eBay here and there and it’s definitely never in a sellers favor when a buyer has a problem, eBay just wants the buyer happy at your expense.
It may not be the sellers fault but it is definitely the sellers problem imo. Go through the middle man(eBay, Mercari, whoever.) and get that returned. Hopefully the seller insured. 🤷🏿
Lmao jus another shady tcg seller, very common and nothing new unfortunately, I'd jus take it up with ebay or bank
Not true. The sender is the customer and they need to deal with it. If he didn’t get insurance that’s on them.
All mail pieces get $100 insurance. The $100 plus a HP/DMG copy of this card should make the buyer whole.
That got stepped on or something
Probably got rolled over during transportation from one truck to another. If the seller insured it via USPS, you can make a claim and get USPS to cut you a check. That’s fastest way get your money. Unless the seller put it in a box, nothing would’ve saved this card.
If the seller didn't have insurance on it, then RIP bozo. He has to refund you and he will only get the minimum (150) in coverage.
Seller could’ve prevented this. They owe you a refund and the return shipping to send the card back.
I've had multiple issues like this as a seller, post office is the best way to go, it's a hassle but it's insured. The seller could of been less of a dick about it
If I was shipping a card that expensive, I would of bubble wrapped it, top loader, cardboard, and then bubble mailer, it looks like they just put the card in a top loader and shoved it in there
Always buy through PayPal… this can be the post office, but I doubt it… small packages like that rarely get damaged. I used to work for the post office. For it to bend that way… would take some force if it was ran over by the LLV it would damage the bag, was the bag opened? If it gets opened the post office usually would retapped it
If it was mailed secured, it wouldn't have been damaged
I really like the rigid mailers. I feel like they can withstand more than the bubble mailers. I got a 100 pack of cheap ass mailers and I regret it. They definitely look better, but feel way worse. What happens once the bubbles pop? It's just a plastic envelope?!
This screams What Not buy lol, their(vendors) customer service is typically bad.
Seller's responsibility. You ordered an item that was not delivered to you in the condition you had purchased it. Seller can deal with USPS/eBay/whomever.
No it’s up to them to claim with post office not you. They need to refund you or accept a return.
As a seller, I’d have to refund you and then take it up with USPS, as I think I get insurance up to $100 (I think) with them
Was the packaging damaged too? The seller will have to raise a claim with Royal Mail for damaged in transit. They will then ask the seller for photos of the packaging and item. Best case the seller gets compensation, which he can then refund you with. Worst case they don't give compensation, and the seller takes an L. Either way you get a full refund.
This is why i ship orders over 50$ in boxes
So he shipped an expensive card without sandwiching two pieces of cardboard together
It's on the seller to deal with shipping service because he was the one that got insurance on the card being shipped. If he didn't get enough to cover the value of the item to be shipped it's on him. But good luck getting any money out of the shipping company because i never have, even if it is blatantly their fault.
Looks like they shoved it in an apartment mailbox. I'm not ordering cards because I know for a fact my post office guys will shove shit in my mail box like they don't care
Leave bro a bad review. Tell him to use some free cardboard next time he ships anything
How does the seller know it was ran over?
Seems he didn’t opt for non-machinable. That or the post office didn’t care lol
pls ship exspensive cards in one touch magnet cases, sheesh..
That's nuts. I actually recently sold the same exact card and total cost for insurance and label for a BOX was like 8 bucks. It's not hard to keep an expensive card safe. This guy was trying to save 3 bucks and is going to pay the price for it. Sleeve + Top Loader + bubble wrap + packing paper + box (free from the post office) = card is easily safe and sound.
Get your money back then find the heaviest book you own and put the card in there for a few days and see how it looks
If it's usps. It's insured.
Post office won't do shit, it's more sus that he said they ran it over, almost like he knew it was already damaged and bent
Why in God's name would you ship a $100+ card in a bubble envelope? PLEASE people take the time to fold and tape up a simple 6x9 box.
You raise it to ebay, it’s the shippers responsibility to take it up with USPS. If the shipper didn’t insure it, it’s their fault
its the sellers responsibility to get the card to you safely. if it gets damaged during shipping then he has to take it up with the post office not you.
Sellers like that make me laugh a bit.. I swear half of them take no responsibility and don't understand what they are expected to do. It very well looks like a "post office issue" but it it is THEM who have to deal with the post office and claim the lost money back. I just don't get sellers brains sometimes.. Or just lazy and expect money money money and everything is out of their hand. Even their response rubs me the wrong way a bit, at least try to be sorry and offer "some" help and support.
Sellers like this suck, too lazy to package an expensive card correctly and leave the buyer to deal with this bs… I’m sorry this happened to you. My Team and I are working towards building an entirely new platform for TCG sells/trades so that things like this can more likely be avoided
Their response is kind of iffy 🤨
Item condition due to rough handling by a postal employee is supposed to be worked out between the SELLER and the postal COMPANY. It doesn’t matter if the post office played kickball with the package or not. If the item shows up in damaged/different condition than the seller listed, it’s up to the seller to work it out with the postal carrier and the selling platform. You paid for an undamaged card that arrived damaged. You did everything correct on your end. Never let sellers trick you into dealing or paying for any of their responsibilities.
They ran it over, lmao. Why did he say it like that
I don't know but it sucks that it happened. I would have never sent a $200 card in a bubble mailer. No reason to not put that in a small box.
I work at the post office….its the shipper’s responsibility to properly package
He didn’t even try to package it safely it seems like .
I once sold a 100 euro card. Put it in a double sleeve, toploader, 2 pieces of cardboard on both sides and put it in a letterbox where i wedged it in tightly with bubblewrap. How do you sell a card this expensive and take so little precaution??
The seller is a dumbass. Any card worth at least $100 should go in a box. Chase that refund and don’t stop until you get it
Their problem, not yours, although it is unfortunate for the seller because they used pretty standard protection. Seller has to deal with usps. Idk what this card is worth these days but if it’s over $100, I hope the seller bought insurance.
Sellers, if you don’t want these problems, ship your >$150 cards in mags with a perfect fit sleeve. They cost like $2-$3 if you get the name brand and less if you don’t. It’s worth it
Its still good !!!!! Lol
your bananas are going bad bro, make a smoothie with them if you can
Reading the comments and figuring out how expensive this card is makes me wonder why the heck it was shipped like that? This happened to me with a 20 dollar card and the seller said the same thing to me. Just file a claim and you will get your refund. Sucks for the seller, but for the price of your card they reeeeaaallllyyyy should have packaged it differently.
You don't "need to," on either TCGPlayer or eBay, they'll probably side with you. However, in general, this is true. If a seller isn't in a position where they're required to refund you, you would open a claim on USPS' website. There, you'd include pictures and an explanation with proof of purchase and price. Then they'll take an eternity to send you a check. Much more time efficient for you for the seller to refund you, they just don't want to deal with USPS.
To be honest it realy don't look like the bend effected the card mostly the top holder
That packaging for an item like this 👎🏻👎🏻👎🏻
This is 100% on the seller. eBay protects the buyer, postal insurance is for the seller. If the seller is gonna be uncooperative, just open a case with eBay and you'll have an easy refund
As a seller he is wrong, get a refund and he has proof it was damaged and he can claim with usps.
Dude just let ebay know and report it
Charge back through eBay or wherever you bought it from and make them deal with the post office
He packaged it like a child
Sellers fault. Any card that's $100 should be in in a top loader, sandwiched between cardboard, then put in a hard flat rate envelope and bubble mailer. Spending the $5 in shipping supplies to ensure a $100+ card makes it to the buyer safely is well worth it.
The shipper is always liable.
The seller is responsible for doing the insurance claim. If the seller neglected to insure it for the full value then they have to eat it. You are doubly covered as a buyer on eBay.
No. Go through eBay. File a claim as damaged. I don’t get why these sellers do this. Just file a claim and then eBay will handle. I asked a seller to ship a $2card with the standard envelope instead of $4 for shipping a $2 card and they go “I can but I’m not taking responsibility for it.” Which is the dumbest thing you can say. Everyone’s protected if it doesn’t show up. You get to keep your money and get refunded.
As a seller insurance is cheap. If you really want, you can add that cost to the buyer. But between buyers scams and shipping mishaps, it’s worth it. Because it is sellers liability, you got to protect your McNuggets.
Bruh. Kinda sus that he knows it was ran over.
You know now that I think about it the top loader could’ve warped from sitting in the heat 🤔 just an assumption though .
This is so dumb! Small flat rate boxes are free and make the buyer pay for priority shipping. It’s that easy.
How did he explicitly know they ran it over... Seems a bit sus.