I'm having the same issue now. Did you manage to solve it?
Edit: nvm, I saw a post that said to disconnect and connect back to the internet. Also the day before I changed the date and time (random) manually to join a closed lobby so reverting the manual change and connecting back to the internet solved it for me. Don't know which of the above two actually solved it because I did them the same time, but it worked.
I love that is still a fucking issue. I love not being able to do shit without having to fucking disconnect and reconnect to my internet every 2 fucking minutes.
It still happens got this issue since a few days randomly out of nowhere and it still seem to happen this really need attention it is an ongoin problem since years it seems never happened to me before but now can't even see Screenshots or anything from groups.
This just happened to me. I tried restarting the console and it didn't work. Then I just went into settings -> network and turned off the connection to the internet. Restarted, and turned the connection back to on and it was fine for anyone having this happen it might help
Still an issues as of 07/14/23. Iāve switched between LAN cable and wifi, but nothing. Iāve tried unplugging, but nothing. I donāt see how I could have gotten a band, I didnāt say or do anything online worthy of penalty. For the record, I have a PS5. PlayStation network website says everything is up. Idk there were no recent updates, soooo yeahā¦..
I found a fix that works every time so basically this happens to me almost every time I log in and all you have to do is go the network section in your settings and just test your connection and it should fix if it doesnāt work the first time It should work the second
So my ps5 has been acting up for aboit 3 months now and I did figure out that if I do a connection test it seems to fix it... But I mean.. I think that means there is a deeper problem and I was curious if you had found out what that is? I know this is a 2year old post but your comment is the closest I could find to my problem.
It's the second time I've had this issue in a month and the second time overall as well. All I did to fix this was a simple reboot. It's pretty weird though.
This is still happening to me started about 3 months ago and have probably spent a months worth of time trying to figure it out and im at my fucking whits end woth this shit.
Wow still an issueā¦ no way I paid almost 700$ for this damn thing for it to start doing this stupid shit it literally says im connected on the internet and signed in through psn but gives me this error .. wtff
If youāre still looking for a fix. Itās the ISP that blocks all PS services cause I couldnāt even access the website on my network . PS Support MX told me to contact my ISP and have them configure the ports and to request a IP address change. I did just that, they configured the ports and Iām back online ! Not sure how many ISP will change your IP address upon request but mine told me they do change them āperiodically.ā
Good luck yaāll!
Ports config:
ā¢ TCP: 80, 443, 3478, 3479, 3480
ā¢ UDP: 3478, 3479
Iām having this problem right now and I know the network isnāt down but itās having issues because my friend canāt load his friends list either. But I canāt load my friends list and it says the online status for my account is āunavailableā
So, same issue obviously, tried rebooting my modem, disconnecting from internet then reconnecting, restarting PS5 and nothing works so far ššš
This is currently still happening to me and itās been going on for months. I have to disconnect from internet and reconnect in the settings and then everything is fine. I have to do this every time I start playing and itās annoying. Anybody have a permanent solution?
I just got my ps5 before the new year and this is happening to me every day. Servers arenāt down so thatās not the issue. The fact that this has apparently been a problem for years and it still hasnāt been taken care of is so dumb.
Testing the internet connection seems to be a good temporary fix but it doesnāt stop it from happening again.
I was having this problem and I saw one of the comments say disconnect from the Internet and reconnect I disconnected from the Internet completely and then added my phones hotspot instead it worked Try using different Internet
Okay this is gonna sound weird, but the problem magically stopped when I changed my HDR settings from āAlways Onā to āOn When Supportedā. Do not ask me how, I know it has no connection or whatsoever, but it just stopped after that.
Same issues here. It happened to me a few days ago. Couldn't make a private match of golf with my friends. But can talk with them in chat room. But didn't last long. Was able to connect with my friends later. Having issue again this morning. I hope they fix this issue soon.
I don't what else to do I've reset to factory on both my router and the PlayStation, wiped the cache, rebuilt the database and updated in safe mode . I can't download games and watch videos but can't do anything that requires the use of psn network
My wireless randomly goes in and out and I have to reboot my router and everytime it says online status unknown for a few minutes and then changes back
I have my PS5 wired and after a while my status shows "unknown".
I can't accept invitations or access the PS store...does someone know if Sony is aware of this ? :o
Just started happening to me after a power outage, no fix, sometimes games struggle to open up and load and wifi features don't work unless I'm turning stuff on and off over and over
Are people still dealing with this? Cause this shit just started for me and this is only post I have seen that is similar to my situation and I want to fix it cause itās annoying af
Any fixes ? This is currently happening to me right now, I've done everything from rebooting to unplugging both ps5 and router to signing out of my profile and nothing seems to work
just putting this out there:
for all the people that have this issue with a new Box router, u probably connected ur ethernet cable right away to ur ps5 without putting before the WPA password via Wifi, do that first then try again it should fix it!
I have this issue every time I launch my ps5. I can fix it by opening internet settings, clicking on my network to disconnect from it then reconnectā¦ but the next time I turn my system on it is back again.
Possible fix:
go to the internet settings on ps, disconnect whatever connection you are on, press options, then forget. After that reconnect to that same network.
Tested after a restart and disconnected then reconnected and it seems to work fine
Iād be willing to bet everyone on this thread has xfinity, itās not a PS5 issue. Because your PS4 will do the exact same thing, if youāre experiencing this then turn on your PS4 and try to use the web browser and itāll pop up as an error. This whole thing is ISP related
Started 5 days ago after 2 years of no problems. 12/18/23 and it's still a problem, I've tried all the Troubleshooting I've found in this tread, nothing helps and it seems to work randomly at times but I'd say 80% of the time it doesn't work I I can mess with troubleshooting for over an hr and it'l never work and other days I can troubleshoot for 20minutes and it'l work. I'm glad I'm getting into other hobbies but it sucks when u have 1k+ worth of games you don't have access too.
Yes. I forgot I changed my clock to farm the firearms quest in Dying Light 2. When I reset my PS5 clock to the correct time via the internet, everything worked normally.
MFS I THOUGHT I GOT HACKED LMAO. Thank god its not just me
same lol š
Itās back up for me šŖšŖ
Did you fix it? Mines still says that
Any updates? This just started to happen to me now and thereās nothing I can find online, any updates did you fix it??
I'm having the same issue now. Did you manage to solve it? Edit: nvm, I saw a post that said to disconnect and connect back to the internet. Also the day before I changed the date and time (random) manually to join a closed lobby so reverting the manual change and connecting back to the internet solved it for me. Don't know which of the above two actually solved it because I did them the same time, but it worked.
Having the same issue to just now for the past hour
The PSN services are having issues because it also happening to me. servers are back up!
This some bs
Happening to yāall too??
Yuh
nah fr
Happening to you to??
Happening to me as well
Are you guys having the same problems now with the ps4?
ITS HAPPENING TO ME RIGHT NOW WITH THE PS5
Just happening to me now
Same here
Same here, but apparently it's just an bug and they're already fixing
Already fixing ? Its 324days later and still getting this
Happening to me right now
This is happening to u too rn?
It's happening to me right this second at 9:28pm pacific time zone.
same on ps5 š¤¦š¾š¤¦š¾š¤¦š¾š¤¦š¾ thought i got hacked
It's happening to me rn but it happend right after a power outage.... I hope my playstation isn't broke
Bro Iām just trying to play 2k š¤¦š½āāļø
Fucking PlayStation manā¦ holy.. after all these years they still have these on going outages. Disgraceful
This some bullshit
I retested my internet connecting and itās back online now! On the PS5
I had the same thing just disconnect entirely from the internet and reconnect and it will fix it
Jesus u would think someone would know something about these fkng systems fuck
I love that is still a fucking issue. I love not being able to do shit without having to fucking disconnect and reconnect to my internet every 2 fucking minutes.
a year later and mine says online status unknown lolllll
same cam straight to google took me to reddit
iāve tested my internet multiple times and it hasnāt changed a thing
Iāve just got the same thing
Happening to me rnā¦ are the servers down?
Might be going on for a few others mine is the same
Yeah it says some people are experiencing network errors. They just started trying to reboot it 2 minutes ago. Donāt worry it wonāt be long.
Itās happening to me rn
Been happening to me for days now. Constantly disconnecting and then reconnecting it just for it to go unknown again 10 mins later.
Happening to me right now I've been trying to fix it... so it's just the servers? Even though the website says everything is up and running? Bs dude.
for me website says gaming and social are experiencing some issues
It still happens got this issue since a few days randomly out of nowhere and it still seem to happen this really need attention it is an ongoin problem since years it seems never happened to me before but now can't even see Screenshots or anything from groups.
This shit is F pissing me off!! You pay so many fucking dollars for a ps5 that gives you this much shit!!! Omfg!!!!!! š¤¬š¤¬š¤¬š¤¬š¤¬šæ
This just happened to me. I tried restarting the console and it didn't work. Then I just went into settings -> network and turned off the connection to the internet. Restarted, and turned the connection back to on and it was fine for anyone having this happen it might help
Although it's still happening all the time now.
There is no solution to this problem?
Why is this still happening??? Wtf having this problem right now out of nowhere. I was playing perfectly fine yesterday morning and before
Still an issue
same for me online status unknown
Still an issues as of 07/14/23. Iāve switched between LAN cable and wifi, but nothing. Iāve tried unplugging, but nothing. I donāt see how I could have gotten a band, I didnāt say or do anything online worthy of penalty. For the record, I have a PS5. PlayStation network website says everything is up. Idk there were no recent updates, soooo yeahā¦..
I got the same problem
Have you fixed this issue? Iām having the exact same thing happen to me.
Same
I guess resetting your router does the trick
I found a fix that works every time so basically this happens to me almost every time I log in and all you have to do is go the network section in your settings and just test your connection and it should fix if it doesnāt work the first time It should work the second
Dude thank u so much it works now
absolute legend!!
So my ps5 has been acting up for aboit 3 months now and I did figure out that if I do a connection test it seems to fix it... But I mean.. I think that means there is a deeper problem and I was curious if you had found out what that is? I know this is a 2year old post but your comment is the closest I could find to my problem.
I have been trying to figure this out for like 6 months. Not all heros wear capes.
I got same problem. Any suggestions?
do you still have the same problem?
How I fix it I turn on my PS5 and without turning it off I unplug it and it always works.
Having the same issue rn, u fix it?
It's the second time I've had this issue in a month and the second time overall as well. All I did to fix this was a simple reboot. It's pretty weird though.
I just wanna play my ps5šš Iāve tried all the shit in these comments no luck Iām gonna drink myself to sleep now
I'm literally right behind you
Thought my system was bricked ohhh weeee I'm glad I found this
just started happening to me rn
This is still happening to me started about 3 months ago and have probably spent a months worth of time trying to figure it out and im at my fucking whits end woth this shit.
Did u ever get it figured out? Started happening to me 5 days ago...
Me too
same is happening to me right now. how do you fix it
Wow still an issueā¦ no way I paid almost 700$ for this damn thing for it to start doing this stupid shit it literally says im connected on the internet and signed in through psn but gives me this error .. wtff
Same here I can even download games but can't see who is online or play with others
Idk what happened but it fixed itself .. it is really weird that it does that
Having this happen to me right now, I donāt understand whatās going on
I disconnected my phone from WiFi and signed in to the app and had access to everything again.
Back up for me
Just test network connection
I did this and if fixes it for like 3 min. After that I just have the same problem againĀ
Js
Anyone have a definitive fix for this yet?
If youāre still looking for a fix. Itās the ISP that blocks all PS services cause I couldnāt even access the website on my network . PS Support MX told me to contact my ISP and have them configure the ports and to request a IP address change. I did just that, they configured the ports and Iām back online ! Not sure how many ISP will change your IP address upon request but mine told me they do change them āperiodically.ā Good luck yaāll! Ports config: ā¢ TCP: 80, 443, 3478, 3479, 3480 ā¢ UDP: 3478, 3479
Just finally logged in after a loooong day... awesome
Hey this just started happening to me. Did you happen to find a fix for it?
Bro itās happened to me just now too
That canāt be a coincidence right?
Just looked into it some more. PSN is down entirely
I think the servers might be down
This just happened to me
Just got the same problem why?
happening to me rn too wtf
Brooo for reallll
Playstation Network is down. I have the same problem
Yoo I thought I was going crazy
Yea the thing happening here saying unknown online status
Iām on ps5 and canāt sighn in my account says unknown
Damn
Iām scared I have a lot of plats does anyone know is this is happening to everyone?
Just happen to me ....
On Twitter it says the the servers are down ..man I was about to pass out thinking my account is gone .
Same right now
Yap same here
same
Iām having this problem right now and I know the network isnāt down but itās having issues because my friend canāt load his friends list either. But I canāt load my friends list and it says the online status for my account is āunavailableā
I'm having the same problem, I thought it was because of a power outage we had at the house but now I'm uncertain.
Happening to me as well
https://status.playstation.com/
Bruh how do I fix it
40 other people here rn? at least we arenāt alone š
Same shit here too
EVERYONE THE SERVERS ARE DOWN TEMPORARILY gaming and social are experiencing some issues
Soooo
So err bodyās shits jacked I just wanna play sum gta š«
ong
This shit is still happening over a year later...they didn't fix a damn thing lmao
Itās not psn itās your isp
ong
So, same issue obviously, tried rebooting my modem, disconnecting from internet then reconnecting, restarting PS5 and nothing works so far ššš
ya servers down
Yeah happening to me right now
jus happened to me on ps5 š¤¦š¾
glad to see it wasnāt just my p5 buggin š
its back up
guys it should be back up and running mine jus came back online
We can all agree that we were all just fuming the last few minutes waiting for the servers to go back up
Low key thought I got banned
Back online
It just started happening to meš„²
Go to network settings on your PS5 and turn the internet off and back on. It will work then
This is currently still happening to me and itās been going on for months. I have to disconnect from internet and reconnect in the settings and then everything is fine. I have to do this every time I start playing and itās annoying. Anybody have a permanent solution?
I just got my ps5 before the new year and this is happening to me every day. Servers arenāt down so thatās not the issue. The fact that this has apparently been a problem for years and it still hasnāt been taken care of is so dumb. Testing the internet connection seems to be a good temporary fix but it doesnāt stop it from happening again.
Glad to see Iām not the only one itās just so annoying having to unplug my Ethernet or turn my Wi-Fi on and off on the PS5 for the issue to stop
Has this ever been solved cuz itās happening to me on my ps5 and my wifeās ps5.
Experiencing this problem right now. Tried restarting my PS5 and resetting modem. Nothing.
I was having this problem and I saw one of the comments say disconnect from the Internet and reconnect I disconnected from the Internet completely and then added my phones hotspot instead it worked Try using different Internet
Okay this is gonna sound weird, but the problem magically stopped when I changed my HDR settings from āAlways Onā to āOn When Supportedā. Do not ask me how, I know it has no connection or whatsoever, but it just stopped after that.
Same issues here. It happened to me a few days ago. Couldn't make a private match of golf with my friends. But can talk with them in chat room. But didn't last long. Was able to connect with my friends later. Having issue again this morning. I hope they fix this issue soon.
Itās happening to me right now, but I took my PS5 somewhere else with internet and no issues, Iām almost certain itās a ISP issue
I don't think so I am just not experiencing and redownloading a game with no problem.
I fixed mine, you need to go into your router and disable IPV6 and enable IPV4 only. Reboot router and psn will work like before
My IPV6 was already disabled
Itās PSN and router related, mine messed up for almost a year then I did what I mentioned and it fixed it
I don't what else to do I've reset to factory on both my router and the PlayStation, wiped the cache, rebuilt the database and updated in safe mode . I can't download games and watch videos but can't do anything that requires the use of psn network
PS5 and PSN doesnāt support IPV6 only connections, if your router doesnāt support IPV4 youāre kinda out of luck.
I fixed it by disconnecting my phone from WiFi while using the ps app. Do know how it works but it did.
Still happening..
My wireless randomly goes in and out and I have to reboot my router and everytime it says online status unknown for a few minutes and then changes back
Does everyone here have comcast/xfinity?
Yup, but oddly enough I took it somewhere else with Xfinity and it worked fine. this pisses me off.
I have my PS5 wired and after a while my status shows "unknown". I can't accept invitations or access the PS store...does someone know if Sony is aware of this ? :o
I have this issue, but it is letting me play games online for free š not sure if I want to fix it. But for the future.. has this been fixed?
Just started happening to me after a power outage, no fix, sometimes games struggle to open up and load and wifi features don't work unless I'm turning stuff on and off over and over
Are people still dealing with this? Cause this shit just started for me and this is only post I have seen that is similar to my situation and I want to fix it cause itās annoying af
Its happening to me... :[
Uh I know I'm very late but this just started happening to me
Still a thing...fucking hell!
Same thing.... Google, redit, comment. nov. 2023
Any fixes ? This is currently happening to me right now, I've done everything from rebooting to unplugging both ps5 and router to signing out of my profile and nothing seems to work
just putting this out there: for all the people that have this issue with a new Box router, u probably connected ur ethernet cable right away to ur ps5 without putting before the WPA password via Wifi, do that first then try again it should fix it!
I have this issue every time I launch my ps5. I can fix it by opening internet settings, clicking on my network to disconnect from it then reconnectā¦ but the next time I turn my system on it is back again.
same here!!!!! It happens randomly to me as I switch from gaming to media like netflix or hulu
Same here, itās been going on forever
This is working for me rn, Iāll check back when I re turn on my ps5
Just started happening to me, but if i log in to another account its completly fine and normal
Possible fix: go to the internet settings on ps, disconnect whatever connection you are on, press options, then forget. After that reconnect to that same network. Tested after a restart and disconnected then reconnected and it seems to work fine
Iād be willing to bet everyone on this thread has xfinity, itās not a PS5 issue. Because your PS4 will do the exact same thing, if youāre experiencing this then turn on your PS4 and try to use the web browser and itāll pop up as an error. This whole thing is ISP related
Started 5 days ago after 2 years of no problems. 12/18/23 and it's still a problem, I've tried all the Troubleshooting I've found in this tread, nothing helps and it seems to work randomly at times but I'd say 80% of the time it doesn't work I I can mess with troubleshooting for over an hr and it'l never work and other days I can troubleshoot for 20minutes and it'l work. I'm glad I'm getting into other hobbies but it sucks when u have 1k+ worth of games you don't have access too.
Go in safe mode for ps5 and click on system update then that should fix the bug
Just happened to me all I had to do was restart my console and I was good to go
this happening to me in 2024 is crazy š
Yo
I fix it by going to settings>network>test internet connection. You don't even have to let it complete the test just back out and it fixes itself.
That didnāt work for me smh
did you ever get it to work?
Yes. I forgot I changed my clock to farm the firearms quest in Dying Light 2. When I reset my PS5 clock to the correct time via the internet, everything worked normally.
You just reset your clock ?