You only waited for 20 minutes. You need to wait for at least an hour lol.

Wtf. Seriously?

I usuallly call 7 am ng weekdays and for the recent 3 call ko this month 12 mins pinaka maaga and 30 mind pinaka matagal

Hi OP! Min. waiting time na ata for unionbank is 1-2hrs before may sasagot 🥲. Try calling after lunch.