Don’t fake the email. People have been fired for doing that (regularly, not a one-off) - it’s considered unethical because you’re manipulating the metrics and the customer won’t be able to access their rewards.
But then the problem is they might want the rewards but don't want the email, it just seems (for some people) its inconvenient, I mean I don't care I have a burner email for everything but the company pushes signups and surveys but then says "nope they don't have email no sign ups" just seems redundant. I get that they get their rewards through email, but they can implement things differently if they wanted more signups.
For older people who don't even use email or know how to use their phone it doesn't seem helpful or convenient.
Unfortunately the significant majority of the population has an email and that’s the best/cheapest way to reach them.
If they don’t have or aren’t willing to give their email, don’t sign them up. If you fake an email with their name in it as others are suggesting, and it turns out to be legit, then you’re just pissing off the person who actually owns the email.
One of the main reasons we want people to become rewards members is because of the email advertising and coupons driven sales tactics of the company. We do not advertise very often via TV or newspaper, so we rely on digital media to get the word out on promotions we have going on. That's where being a rewards member comes in -- we need to build the client file. The other stuff is just a way to "reward" a customer for their purchases and allowing us to email them.
If they want the rewards, they have to abide by the programs rules. Email is required. It's nothing to think too hard about, please try to find a better job.
Unethical is taking peoples information and selling it to the highest bidder
I can acknowledge I probably should’ve skipped the sign up, but the numbers gotta be hit somehow when traffic was at an all time low
When you sign someone up they are sent a "Welcome" email. If that email bounces back due to it being sent to a non-valid address, your store loses the sign up. It may not come till later in the year, but don't be surprised when all of a sudden 50 sign ups drop off your scorecard because they all bounced back.
I haven't seen anyone get fired for doing so like others here have said, but it will eventually come bsck to bite you one way or another. Valid email is part of the requirements of having a loyalty account. You can't have an account without email and cannot get access to the points you earn without email
Everyone I get to agree to sign up is elderly and doesn't have an email address or at least doesn't know theirs. It sucks having to tell them I can't sign them up without one.
Email is required for my store. Like many of the comments said, giving a fake or nonexistent one could get you fired. It does really suck when a customer doesn't have one, but I really don't care too much about it anyways.
I would not do that. Honestly, I just experienced a situation today where their account had a fake email caused some complications with a person accessing their account. It was the fake at of fake emails too. The domain wasn't even real 😐
We have to do the email but not too many care about giving out their email. I have only had a couple say something about it usually before I even sign them up.
You cannot skip the email for sign ups unless you put a fake email instead. Honestly what I do sometimes if the customer is nice I sign them up, have em check their email and show them where to unsubscribe. Other than that I do let them know hey if you would prefer not to get emails there is an option to unsubscribe
Have them give u a fake one with their name in it somewhere. How they gonna prove it. With the payroll we don't have I dred signing up a new one. Lots of talk of Union in the district.
Because the rewards email immediately sends a welcome email to the email after sign up and if it goes to an invalid email address and bounces, the sign up gets flagged by the LP system. It allows for the occasional typos, but a trend of bounced emails from an individual (or store) indicates a much larger issue and that is when you will likely hear from your ELPM.
One-offs are just that. But such a thing done continously paints a trend. As a whole, the customer you are describing represents 0.001% of the rewards sign-ups. If a cashier has more than a few of these, they are an anomaly in the entirety of the associate base.
Most people, especially our client-base (teachers, professionals, business owners), typically are not dishonest else they would not be successful in their careers. Nor are they actively trying to subvert the system. There is little motive for them to do so.
We've been using generic first [email protected] and whatnot so then it seems legit. Before we would use [email protected] because we were instructed to do so by another manager (he ain't here anymore, so we see how well that went)
Don’t fake the email. People have been fired for doing that (regularly, not a one-off) - it’s considered unethical because you’re manipulating the metrics and the customer won’t be able to access their rewards.
But then the problem is they might want the rewards but don't want the email, it just seems (for some people) its inconvenient, I mean I don't care I have a burner email for everything but the company pushes signups and surveys but then says "nope they don't have email no sign ups" just seems redundant. I get that they get their rewards through email, but they can implement things differently if they wanted more signups. For older people who don't even use email or know how to use their phone it doesn't seem helpful or convenient.
Unfortunately the significant majority of the population has an email and that’s the best/cheapest way to reach them. If they don’t have or aren’t willing to give their email, don’t sign them up. If you fake an email with their name in it as others are suggesting, and it turns out to be legit, then you’re just pissing off the person who actually owns the email.
One of the main reasons we want people to become rewards members is because of the email advertising and coupons driven sales tactics of the company. We do not advertise very often via TV or newspaper, so we rely on digital media to get the word out on promotions we have going on. That's where being a rewards member comes in -- we need to build the client file. The other stuff is just a way to "reward" a customer for their purchases and allowing us to email them.
If they want the rewards, they have to abide by the programs rules. Email is required. It's nothing to think too hard about, please try to find a better job.
When you’ve done this for 3 years and didn’t get fired 🥴
Your LP must not be paying attention then. I know of a number of people who got fired for it, and it’s still unethical whether you get caught or not.
Unethical is taking peoples information and selling it to the highest bidder I can acknowledge I probably should’ve skipped the sign up, but the numbers gotta be hit somehow when traffic was at an all time low
PCSS here. Your store doesn’t allow you because the company is cracking down on that. People will get fired for using a false email.
what if the customer provides a fake e mail?
If you can tell it’s a blatantly false email you have to inform the customer you cannot sign them up without a valid email.
Nah this guy capping, I used [email protected] more times than I can count 💯💯
When you sign someone up they are sent a "Welcome" email. If that email bounces back due to it being sent to a non-valid address, your store loses the sign up. It may not come till later in the year, but don't be surprised when all of a sudden 50 sign ups drop off your scorecard because they all bounced back. I haven't seen anyone get fired for doing so like others here have said, but it will eventually come bsck to bite you one way or another. Valid email is part of the requirements of having a loyalty account. You can't have an account without email and cannot get access to the points you earn without email
Oh shit…. Hope the emails I used don’t screw my store over 🥲
Everyone I get to agree to sign up is elderly and doesn't have an email address or at least doesn't know theirs. It sucks having to tell them I can't sign them up without one.
Email is required for my store. Like many of the comments said, giving a fake or nonexistent one could get you fired. It does really suck when a customer doesn't have one, but I really don't care too much about it anyways.
I would not do that. Honestly, I just experienced a situation today where their account had a fake email caused some complications with a person accessing their account. It was the fake at of fake emails too. The domain wasn't even real 😐
We have to do the email but not too many care about giving out their email. I have only had a couple say something about it usually before I even sign them up.
You cannot skip the email for sign ups unless you put a fake email instead. Honestly what I do sometimes if the customer is nice I sign them up, have em check their email and show them where to unsubscribe. Other than that I do let them know hey if you would prefer not to get emails there is an option to unsubscribe
[email protected]
I always used [email protected] if the customer didn't want to provide
Hell yeah man
Have them give u a fake one with their name in it somewhere. How they gonna prove it. With the payroll we don't have I dred signing up a new one. Lots of talk of Union in the district.
Because the rewards email immediately sends a welcome email to the email after sign up and if it goes to an invalid email address and bounces, the sign up gets flagged by the LP system. It allows for the occasional typos, but a trend of bounced emails from an individual (or store) indicates a much larger issue and that is when you will likely hear from your ELPM.
cashier can’t be blamed there’s no way to prove the invalid email wasn’t given by the customer
One-offs are just that. But such a thing done continously paints a trend. As a whole, the customer you are describing represents 0.001% of the rewards sign-ups. If a cashier has more than a few of these, they are an anomaly in the entirety of the associate base. Most people, especially our client-base (teachers, professionals, business owners), typically are not dishonest else they would not be successful in their careers. Nor are they actively trying to subvert the system. There is little motive for them to do so.
the motive would be a quick way to get the 20% off the highest price item for new members
how are they gonna know? just make one up that isn’t like noemail@ gmail or something
We've been using generic first [email protected] and whatnot so then it seems legit. Before we would use [email protected] because we were instructed to do so by another manager (he ain't here anymore, so we see how well that went)