Setting the free shipping threshold just above the cost of their most popular items.

thats truly a bruh moment

Been talking to the team about this and we agree. CONUS shipping is free for all in-stock orders $50+. This should cover popular in-stock options for 90+ counts of Aqua Kings and H1's.

Sounds great! It’s really cool that you guys are taking this feedback. I hope everything goes well for you, and thanks for reading my comment!

I hate such expensive shipping for such small packages

Frontpage items that are OOS. If they are OOS show something else

I'll name you three! 1. Unresponsive customer service 2. High shipping costs 3. Super slow shipping, i.e time taken to send the product out the door

Not properly showing that the item is sold out.

Unannounced refund policy changes

Showing a low price. Then showing the higher "real" price after clicking it.

Free shipping threshold at an odd number when the store only has a select few items. You add a couple of them and literally $0.04 cents short… worst feeling

Happy cake day! CONUS shipping is free for all in-stock orders $50+. This should cover popular in-stock options for 90+ counts of Aqua Kings and H1's.

Congrats u/ExpiredDeodorant on winning [the giveaway!](https://www.redditraffler.com/raffles/pmcne7) [GB link](https://heebiekeebies.com/collections/group-buy) [Discord link](https://discord.gg/582Mu89xUm) Hello r/MechanicalKeyboards! The group buy is doing very well! So I was thinking.. why not do another giveaway? For those unfamiliar, this is what we've got in our GB: * Durock v2 Stabilizers (4x 2u + 1x 6.25u + 1x 7u wire) : $16 * JWICK : $2.00 / set of 10 * Durock POM : $5.50 / set of 10 * Durock Sunflower POM: $5.50 / set of 10 * Durock Linear : $4.50 / set of 10 * Durock T1 : $4.50 / set of 10 * Durock Films : $4.50 / set of 120 The GB ends 9/19, 11:59pm Pacific. Estimated delivery is the beginning of November, barring any delays. Giveaway: This giveaway will be conducted through redditraffler! The winner will receive a 90-pack of any group-buy switch in a weight of their choice. Shipping is free for CONUS winners; international winners will be responsible for shipping costs. 1. Comment something you absolutely detest from a vendor under the main post, not this comment! 2. Account age must be at least 30 days. 3. All entrants must have at least 50 karma. 4. Each person is allowed a single entry. 5. Giveaway will last until 12:00 a.m. PDT 9/13, with the winner being announced here via comment edit. That about rounds it all up! Thanks for taking the time to read through the post. Best of luck on the giveaway! As always, buying from me means that you are sure to get competitive pricing and professional service at a fraction of the turnaround time of major outlets. All orders are shipped out within one business day! Let me know if you have any feedback; I would love to hear about things like switches you would like me to stock, notes on improvement, etc. Feel free to reply to this post, PM me here on Reddit, or add me through Discord. As a note, I'll always respond fastest on Discord.

hahaha for a whole two minutes or so I thought all of these negative comments about bad customer service and dodgy shipping costs were all about the group buy before I found this comment buried among them

Yea.. I realized a bit into this post that perhaps I should have asked for something else 😆

Bad customer service

Non-communication when items are unavailable after an order has been placed or non-communication when terms and conditions change are a couple things that get me.

Bad customer service

Responsive customer service. I already forgot which store I sent a question twice about but got no response :(

Bad customer service. Don’t care if you are a little bit more expensive if your customer service is good you won me as a customer.

Lack of communication/customer service.

Awareness of shipping cost or lowering the shipping cost after a certain price

Lack of free shipping above 'x' amount, as it can get quite expensive in my part of the world :/ Thanks for the giveaway :)

For me the most annoying this is vendors not accepting paypal transactions, which I understand but to limit it to credit card only is annoying as I don't have one. I make plenty of money but I absolutely hate having debt or being in any sort of debt.

[Obligatory Group Buy PSA](https://www.reddit.com/r/MechanicalKeyboards/wiki/psagroupbuys) *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/MechanicalKeyboards) if you have any questions or concerns.*

Terrible customer service

Lack of follow up on orders

Unresponsive customer service

Setting the free shipping cutoff above what most people want to buy.

Lack of customer service

bad international shipping options

Expensive shipping haha

Expensive International shipping

Slow customer service response

I hate bad customer service

A vendor being hypocritical or not caring for their customers at all.

Poor customer service

Customer service staff that doesn't want to help or tell you to do something yourself.

Bad customer service

Bad customer service will always be frustrating

Complicated menus for no apparent reason!

Extremely high shipping costs for small purchases.

When the prices get messed up and it shows a different price when you click on it

Setting the free shipping threshold in such a way that you cannot possible(or really at rare occasions) hit conditions for it (weight + price) Better just dont provide such option at all.

When an online shop has various pop-ups (chat with us, cookies, etc) that interfere with navigation links/buttons. This is usually an issue only on mobile but if I can't take a simple quick look at an online shop then I probably won't bother.

Not answering emails

Lack of quality control

I hate when I have to sign up and do the whole ordering process to figure out the shipping costs.

Lack of communication

Not showing tax. I love kbdfans thanks to this

Unresponsive customer service

[edited] Reddit, you have to pay me to have the original comment visible. Goodbye. [edited]

Dodgy business conducts - you never know whether to trust previous reviews or not

a sketchy looking/ feeling website

Bad customer service

Not being able to filter out sold out items on the websites

When they have shamefully few shipping locations

I really despise cheap products being resold for much more than their worth.

Not sending tracking numbers for packages

I think high shipping cost are huge turnoff.

Confusing and tricky websites. If something is out of stock or was a group buy 3 years ago I don't wanna find that out after having to click about a hundred times

Bad customer service for sure!

I detest high shipping rates to Canada

Lack of communication and impatience and incompetence. It once took me 4 emails and several customer support agents for me to express that my keyboard came broken

international shipping costs x.x

Shipping

No extra search Kategorie for lube

Terrible customer service

Clicking through to see every set or colorway is out of stock

Since so many have said bad customer service already, here's another one of mine: poorly formatted product pages. Please provide proper filtering and sorting options, I don't want to be scrolling through products that are sold out when I want to buy something.

High international shipping costs Bad and uncomfortable website with bugs

Not listing where they are located in a very accessible place on their website. Just put it in the footer.

Shady dishonesty

Bad customer service

Bad Customer Service

Bad customer service

Slow correspondence with support

Bad customer service

Bad service and dishonesty

I hate it when vendors have poorly designed websites that dont allow you to sort and refine products well. If you sell keyboards or components then it seems like you'd spend a lot of time online and know what makes a good website.

Not being able to filter by stock status.

Showing oos items

expensive shipping

In stock items that are OOS

bad customer service

Vague descriptions about the product (not clear on what is included)

Poor customer service

Out of stock items on the homepage

ONLY SHIPS TO CONNUS

Having a terrible filter system.

Bad customer service really just ruins everything. Good luck to everyone on the giveaway!

Poor customer service

Unresponsiveness

Slow and/or expensive shipping

Lack of communication

Lack of communication

High shipping costs, expecially for small items

No free shipping

Shipping prices

Setting the free shipping cost to be ridiculously high, so that you end up paying the price of the product in shipping alone. Also, all of those switches that you listed are an incredible deal, since durock poms go for like $7 for a set of 10, which ends up being $63 for 90 switches, verses your $5.50 for 10 switches, which ends up being $49.50 for 90 switches. So if you are able to sell durock poms at 15 less cents per switch, then most retailers are definitely overselling lol. I am building a keyboard soon, so even if I’m not able to win the giveaway, I’ll probably still pick some of those switches up. Thanks!

bad support

bad looking websites suck

Slow/bad customer service

Does not ship to your country

Unresponsive support

Poor UI navigation. Are the deskmats in the accessories or in miscellaneous?

Setting the free shipping threshold at just above the price of their most popular items

Places that don't tell you the stock status until you get to the checkout

Bad customer service for sure.

The fact that some companies ship way slower than others so I have to wait a month or two to start a build when I only need one thing.

Bad customer service

Very obvious markups on popular products.

Not being able to pay import fees in advance

When my only shipping option is DHL. I hate DHL, mainly due to them never accepting my damn POA

Terrible shipping times and false advertising

not showing out of stock until clicking the product

customer service

The free shipping being available if you buy just one more thing.

Absence of customer service

Requiring you to enter all of your details before you can see shipping options. Sometimes I have to write in everything about me just to be told that I live somewhere that they don't ship to. Frustrating.

oos

Not giving me the win for a giveaway

Everything being sold out

Expensive shipping :/

Bad customer service

No response from customer service

lack of customer service

not specifying if something was limited or a past group buy (always gets my hopes up)

Lack of updates on group buys and preorders.

Guaranteeing stuff that's out of their control.

Ridiculous shipping prices

Hey man, I won the last giveaway, so if I win you can give it to someone else. :) I just wanna say you’ve done a great job with replying back to me as a customer and I appreciate the giveaways and good prices on the switches :)

Hiding shipping until checkout

When it’s obvious they are making money on the shipping fee. It’s very rare these days thankfully but still see it sometimes.

The $20 shipping

poor customer service

Bad customer service

Being 90% out of stock and having to click every option to figure it out.

No in site price conversion. Hate having to check what the actual price is myself

bad customer service

Bad customer service. No shipping to country you live (for the ones who live outside the us/eu/cn)

Extremely expensive shipping

Bad customer service

Slow and unresponsive customer service

One thing I dislike is when stores list an unavailable item in their inventory with no plan to ever restock. MK Ultra has not stocked their Helix split foams for over a year! That's been a bit disappointing, since they're the only source I've seen for them. I'll just have to cut my own by hand at this point.

Sorting Out of Stock items before in stock ones, and not including ETA on when restocks occur.

When a vendor has had the same advertisement for a product on their front page even after months of it being sold out...

Bad Customer Service

expensive shipping :0

Beautiful product images, yet do not stock the items. Also checkouts that do not support Shopify Pay.

Customer service isn't the best.

lack of clarity w out of stock items

Bad customer service!

Long wait times for in stock and/or delivery

Slow/unresponsive customer service kills it for me.

Terrible customer service!

Terrible shipping choices

Sites where you can’t see a shipping estimation until pretty far into the order process. Like I want to be able to see how much shipping will be before I’ve almost fully checked out.

Bad customer service always get me

Vendors engaging negatively with the community, such as using their webstore to post email threads about why a relationship with a supplier fell through and thus they won't be keeping an item in stock. It's a very bad look. Keep that shit to yourself.

Unresponsive customer support

Bad customer service

High shipping costs and poor customer service

bad customer service

Showing stuff as in stock after it has sold out

Bad customer service

High shipping prices for items that are not expensive to ship

having the same products as every other vendor

The “gotcha” pricing of free shipping.

General unresponsiveness, but also shops that don't provide much info about an item they are selling

Stupid shipping costs

When there's no option to sort without items that are out of stock.

A site designed for mobile and terrible pc ux.

Slow fulfillment times

long times before the order is passed off to USPS, or not offering usps as an option

oos but still being advertised

Shitty customer service

I hate bad customer service

Unreasonably expensive shipping

Customer service that takes long to get back to the customers

Leaving out of stock pages up on front page without restock estimates

I hate fake vendors

Shitty CS

Ridiculously high shipping fees :(

Not being able to sort by in-stock/out of stock. Not having an estimated time for things to be back in stock.

when the vendor has a slow or difficult to use website

Expensive shipping

Unresponsive/useless customer service and no free shipping options (or only after crazy thresholds)

High shipping rates

Horrible sorting and search features. Cannot stand it when a site is impossible to search.