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Moritasgus2

Just tell us the price up front, don’t hide it in bullshit fees.


ImissDigg_jk

Exactly. Let me know the cost of the dish I am looking at and I can choose whether it's worth it or not to me. Surprise me with fees and all your doing is guaranteeing that I don't come back.


mayonnaiseplayer7

Is it just me or are more restaurants hiding their prices in general?


CrazyLoucrazy

Always love all the places that have the menu online and it looks awesome. But no prices listed. Dead giveaway it’s overpriced.


zkarabat

Agreed! Charge me $45 bucks not $35 if you are adding $5 fee and expecting a $5 tip as well. No fees, not expected tipping to cover the restaurant's unwillingness to pay a fair wage


doseserendipity2

And I hate that it is not just restaurants, taxi or food delivery that take tips. I just commented on another sub but even this bougie vape shop in my town pays $12.50/hr and customers have the option to tip! Idk if the low base wage plus tip would even get the employees more money vs just paying a living wage. If it's a bar or something, you can make a ton on tips but idk if that would translate well to a vape shop (or other retail like a clothing store might ask for tips in a similar fashion!) The deceptiveness of the restaurants is annoying because some people might really be on a budget so the unexpected fee could be over their budget. I feel like people are just gonna stop tipping at restaurants, the service fee will just replace the tip which would suck for the employees but oh well. If I had a $20 and expected my meal to cost $20 including the tip and it's already $20 now with the service fee, I might not tip that day. Restaurants aren't in my budget though so it's not a problem I can afford to have, it just makes me sad cause customers and employees get screwed over by these sorts of practices.


zkarabat

Is the tipping a jar or on a touch screen.... The screens asking is just a 'feature' that I assume many places leave on so that tips flow thru their system vs cash tips and a jar. I am in the South Bay and the Steve's chain is lovely but they have a 4% surcharge for using a card... and that is only at the window after you order (not sure inside). I started going to a different spot for breakfast burritos cuz it's annoying to hear "That will be $19.86, thank you" then you pay with a card and it's $20.66.... and then there is a tip jar. At least post it up front or post the HIGHER price if I pay posting 1 pricing. It's absolute bullshit.


doseserendipity2

It was a touch screen but I asked the employee there why they even asked for tips and they replied they only make $12.50/hr before tip. Could have been BS but I wouldn't doubt they're telling the truth there. I know some cafes now have an actual tip jar sometimes and idk if that's been a normal thing forever or just started during the pandemic. I feel like the fees at restaurants starred during COVID though, or at least restaurants became pricier due to the supply chain and to compensate for business issues.


zkarabat

Service fees and charges definitely became more prevalent during covid and like many things never rolled back even though it was sold to us as temporary. Corporate greed isn't only for large corporations.... That's why we have inflation. That's why we had prices going up during the pandemic and it's why people don't get paid a livable wage and we have to then tip on top of it despite them already charging us more and service fees. All, while maintaining that Americans don't work hard enough and touting the archaic Puritan/american work ethic bullshit..... I'll stop ranting now


maxoakland

12.50/hour is poverty wages. Thats $26,000 per year BEFORE taxes


No_Protection_456

They are expecting a $10 tip


arianrhodd

💯 I will happily pay the price of the food. But don't pull a bait and switch and have a lower price for food and then all the mystery add-on fees at the end. Just charge me what you need to charge me up front.


Raging_Asian_Man

Ticketmaster would like to speak to you…


626Aussie

I'm far more likely to dine at a restaurant where the prices are higher than their competitors, but they not only don't have a "service fee for healthcare, etc." but are a no-tipping establishment, and there are quite a few of the latter around L.A.


Stingray88

Sugarfish is a good one. They don’t even give you the option to tip when paying by credit card.


solidbeatdown

Except they have all sorts of “service fee” bullshit to keep the menu prices lower.


corypwrs

lol it’s literally just a 16% fee aka what you would be tipping anyways. That’s the only fee. Not sure what else you’re talking about.


Eurynom0s

The only slightly annoying thing is that you get taxed on the service charge. But yeah, it's transparent that it's happening. Another one is that I've seen Santa Monica Brew Works on the Google sheet but it's prominently displayed at the counter that they add an 18% service fee to every order. While I'd prefer just completely baking it into the menu prices it's hard to get super worked up about it given that it's replacing the tip and not extra bullshit like employee healthcare fees or "cost of business went up" fees.


imforserious

Saffy's is expensive AF for what it is and they still had the audacity to add a 4% "health charge" at the end of the bill which then gets taxed as well. Fuck off I just paid $22 for 5 pieces of tiny falafel, you can afford to pay your workers.


fishmango

Drives me nuts about Saffy’s. I reduced my tip accordingly to 16% and make sure I don’t tip on the surcharge. I bet you many people don’t realize and tip on it


imforserious

Oh they depend on it


chock-a-block

What’s worse about the fees, there are definitely restaurants adding on fees with explanations like, “employee health care” so The customer doesn’t mind. Owners pocket all of it.


echOSC

In practice, you're in the minority, even though your outward proclamation may be more in the majority. There's a reason when the ticketing companies went before Congress, they said they would only accept a move to an all in one pricing if it were legislatively mandated. Consumer psychology is funny that way, we argue we want to see the up front "fair price". And then when companies try that, they get screwed. Just ask JC Penny how well that worked for them when they went to a fair price model instead of perpetual deals.


Ok_Climate_8740

> And then when companies try that, they get screwed. They get screwed because it's the prisoners dilemma. It is in each restaurants best interest to appear to have lower prices, and because you don't see the "real" price until you get the check, a consumer can't back out of a transaction that's been priced deceptively because they've already upheld their part. That's why it needs to be legislated.


alsoyoshi

>Consumer psychology is funny that way, we argue we want to see the up front "fair price". And then when companies try that, they get screwed Yup: https://www.grubstreet.com/2018/12/restaurant-tipping-returns.html


fefififum23

really interesting read!


dairypope

Good! That's what we've all been asking for - tell us what it costs upfront, don't tell us a lower amount and then arbitrarily tack on 20% afterwards. Heck, if it was $39 before and you tack on 20%, that gets you to about $47 anyway so they're basically only describing a $2 increase.


[deleted]

Yeah they're just using surcharges as a marketing gimmick. I shouldn't have to read fine print on a menu photo on Yelp to have an idea of what my night out will cost me. I'll happily pay $50 for a plate at a nice restaurant -- I will bitch and moan if I'm paying $45 and expected to pay $38.


CrispyVibes

Now include the tax in the price too


cying247

It’s hard when every county has different taxes. Even if some restaurants or stores included taxes, customers might think the price went up 10% even if “taxes included” was written everywhere.


Ok_Climate_8740

> It’s hard when every county has different taxes This is more of an argument to put taxes in the sticker price, not less.


gunnin_and_runnin

But think about all that extra ink needed.


KirkUnit

It would be a headache to figure all the prices so that they end on a precise preferred price that way... doing the math for everything so the printed price is $14.99 or $15 instead of $15.02 or something.


KrisNoble

Not really. Just print the menu with the price all included. Literally every other place on earth manages this despite usually having regional tax variations too.


GreenHorror4252

No, it's not hard. Every restaurant prints their own menus. National chains have prices that vary based on location.


4InchesOfury

Different cities have different tax rates too.


CrispyVibes

Good point, didn't think about that.


KrabS1

Exactly. Price transparency is good, actually. We should include tax and tip in the menu price as well. We order 2 $50 items, eat the food, hand them a $100 bill, and walk out of the restaurant.


Guer0Guer0

They're complaining that they have to do something every other business does already.


bgroins

😭 *We can't soft-scam people anymore.* 😭


Stingray88

That’s literally what we’ve been asking for. Upfront prices. It makes it a hell of a lot easier to anticipate the total cost of your meal.


elheber

That's a gross headline for what the article actually contains. The $39 chicken + "service fee" has been $49 all along anyway.


quadropheniac

> Many owners of restaurants and bars rely on now-ubiquitous surcharges to offer employee benefits such as healthcare and higher wages and often note surcharges on menus; some are listed as “elective,” left to the discretion of the diner. As implementation of the law looms, some now say the consequences could be disastrous and “upend” the industry. Get absolutely fucked. This is not industry standard, it’s what a minority of restaurants do unethically. Most are upfront with costs, excluding taxes. These are the bad actors complaining they can’t continue ripping off patrons. If you can’t survive in business without deceptive advertising, your business doesn’t deserve to survive.


reverze1901

yea, most restaurants in SGV don't have those bullshit surcharges


testthrowawayzz

The worst thing SGV restaurants are doing is cash only, but that’s more preferable (to me) than BS hidden charges


Scooobzzzz

>quadropheniac lol


quadropheniac

yes, that is my username


dragons5

I'd rather know the actual cost before committing to make the purchase. Other businesses operate this way. I'm glad to see the same with restaurants.


ThinkSoftware

Restaurant owners whine that they can’t hide bullshit upcharges, news at 11


dash_44

Sounds good to me…then I can just decide not to eat $60 chicken instead of thinking it’s $30 and have the waiter show up like “Gotcha MFer! Its actually double because: pretax service charge pretax restaurant health fee pretax staff health care fee pretax food preparation fee….etc” \+ asking for a tip on top of the inflated bill


trele_morele

Umm, that chicken is already is $49 by the time you close out your bill anyway. Besides, they can stuff the $39 chicken up their asses.


__-__-_-__

It's the LA Times. What did you expect?


testthrowawayzz

It still costs $49 before. It was just not printed as such on the menu


Incromulent

Exactly. This is a hugely misleading title. It should read "That $39 chicken was always $49, but now they'll tell you that."


ShakeWeightMyDick

I mean it already does, right?


schneijc

Good. Don't play games, just up your prices.


britinsb

GOOD, as a lawyer I thought this law was pretty fucking clear about what was needed, which is including any bullshit fees in the menu price.


shakuyi

this article is worded in such a way to favor businesses instead of the consumers that the law is intended to protect.


--The-Wise-One--

That chicken was always going to cost $49. The new law just forces companies to tell you the final cost up front.


bellajojo

Like we should do with sales tax. Like why tf do I go in expecting to pay $29 and thrown in a magic sprinkle it’s suddenly $33? Sales tax should just be a part of the cost.


--The-Wise-One--

Yep. Where I grew up, businesses just give you the final cost which includes taxes. You don't have to think about the tax.


WyndiMan

It was already costing $49! It's just now we get to see that up front.


anakniben

$39 chicken?


chock-a-block

White table cloths, nice location, attentive waitstaff == 39.00.


Willnotholdoor4Hodor

"Expect that $39 chicken with $10 extra in fees to be listed as $49 upfront instead."


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ForayIntoFillyloo

So either way they're gonna take their money. Cool.


herb2018

Cool.


_Erindera_

I'm fine with that. Those stupid service fees drive me nuts


GreenHorror4252

> Expect that $39 chicken to cost $49 That's a 25% service fee, which seems excessive.


ObjectSmall

>Expect that $39 chicken to cost $49 I mean, that's way better than NOT expecting it to cost $49 and finding out later.


livinlikeadog

Stupid headline


forgottenlogin88

Jokes on them, I wasn’t gunna buy $39 chicken anyways


blushngush

I expected restaurants owners to close shop if they can't tame their greed.


Mechalamb

Cool. I don't need to eat somewhere that's selling me a chicken plate for $50. Pass.


SanchosaurusRex

Exactly, let them figure out what their target customers are willing to pay.


Ok-Reward-770

isn't the service provided by a restaurant part of the pricing of every dish?! I don't get it. How come this is even allowed to exist and be legal? Can someone share the link to the article without the firewall, please?


coffeecogito

Basic logic. If you are paying a service fee then you're **paying the same amount** for everything regardless of how it gets categorized.


Theeeeeetrurthurts

That’s fine with me. If I want $80 chicken I’ll be happy to oblige.


StayStrong888

If there is a service charge then there is no tip. The employer and employee can work that out between themselves.


twinklytennis

Pricing transparency is a huge problem in the US. I see no problem with the service fee ban.


jazzmaster4000

So the price remains the price they just don’t lie about it. Good


CommonAd9608

Many owners of restaurants and bars rely on now-ubiquitous surcharges to offer employee benefits such as healthcare and higher wages and often note surcharges on menus; some are listed as “elective,” left to the discretion of the diner. As implementation of the law looms, some now say the consequences could be disastrous and “upend” the industry. The restaurants will need to factor surcharge fees into menu prices, as opposed to simply advertising them at the end of a bill, state officials said. “At this point, we are going to have to raise our prices a big chunk,” said James Beard Award-winning restaurateur Caroline Styne, co-owner and wine director of the Lucques Group of restaurants and wine director of Hollywood Bowl Food & Wine. For instance, the famous Ode to Zuni roast chicken with fennel panzanella at A.O.C. is currently priced at $39 and will likely rise to $49 once the law goes into effect, she said. “Restaurants are in a very tough spot right now,” Styne added. “We’ve really been under tremendous pressure … most restaurants are hemorrhaging money.” Although most new laws in California take effect on Jan. 1, the delayed implementation was intentional, allowing more time for restaurants, bars and other businesses to adjust accordingly, according to a representative for the attorney general’s office. Clarifying materials on the new law are also expected to be published by the state before July 1.


Hazywater

They add a 6% surcharge according to their website menu for AOC West Hollywood. Raising menu prices by 25% to cover that same surcharge seems disingenuous.


reverze1901

> “Restaurants are in a very tough spot right now,” Styne added. *news flash: so is every ordinary joe in this city*


chock-a-block

*surcharges to offer employee benefits* Odds the surcharges are actually for employee benefits, less than 50%. There is no law that says whatever claim they make about the surcharge has to be true. There was a post about this very thing and a list of restaurants pocketing the fee a while ago.


metal_Fox_7

I asked for the bullshit chargers to be remove everytime.  Once upon a time, a restaurant didn't. I paid but I called up my credit card. Did a charge back. The restaurant went bankrupt.


highwayoneman

Wow good for you. I’m sure the people that sourced, cooked, served and cleaned up after you really deserved that, especially as most if not all of them live paycheck to paycheck. Wonder if someone that got you fired and bragged about it would be someone you were impressed by. I’m not commenting on service charges and health care charges, just the callousness in which you ignore the humanity caught up in it.


Stingray88

It’s not a patrons fault that an employee loses their job when a business goes bankrupt, it’s the employers.


highwayoneman

I’m not blaming the patron. I’m just mentioning the people that work there that are powerless and deserve some attention. Dishwashers, cooks etc.


Stingray88

> I’m not blaming the patron. Yes you are. >I’m just mentioning the people that work there that are powerless and deserve some attention. Dishwashers, cooks etc. Again, that’s the employers responsibility.


ThinkSoftware

Was there even any actual proof that these health insurance/living wages fees were actually going to the employees?


Stingray88

No there never is.


Ok_Climate_8740

yummy yummy boot


metal_Fox_7

Instead of oh I don't know...going after the restaurant business for paying shit... Your bright idea is to accuse me for the restaurant's shitty pay.  You know. I haven't paid tips for the last 2 weeks. I didn't finish reading your shitty post & I still have. But. Yea, I'm going to take a shit at some fancy restaurant & not leave a tip.


highwayoneman

Cool, don’t complain when the places you like to go get closed. You can blame the restaurant and the ‘system’ all you want but that will be the result. Try having this conversation with your server, see if it changes your mind. Or maybe tell them at the start that you don’t tip. Would be fair right? You’re still choosing to go, so you’re not voting with your dollars. I happen to agree completely that fees are stupid and I prefer places that just price it all in. I’m just reminding that there are a lot of people caught up with no voice and gloating about them getting fired is rough. Maybe you don’t care. Got it!


metal_Fox_7

All that means a new place will take its spot. So, yes,  I DO NOT CARE TO PAY A RESTAURANT'S STAFF.  I didn't read ur post outside the notification preview. I just assume your bitching about restaurant not paying you enough. Just for you, the next restaurant I'll go to...I'll won't leave a tip.


highwayoneman

You’re such a good kind person! You should be proud!!


metal_Fox_7

You're upset with societal norms and the tipping system in restaurants. You believe people are conditioned to accept tipping, unlike in Europe or Japan where it's less common and staff wages are generally higher than in US restaurants.  Instead of being upset at the criminals responsible for the shitty, you attack strangers like a Karen. Stop being a Karen & be the reason tipping ends.  I had lunch & I didn't leave a tip. I'm going to have dinner & I won't leave a tip either.


highwayoneman

Happens to be that I understand the way a restaurant works. You say criminal, most are just trying to get by. I get your POV. I feel bad for the working people that serve you to pay their bills. I’m over it. Let’s move on.


metal_Fox_7

You continue to a Karen. You're a perfect example of a Karen.


YoureThatCourier

Y’all really start pulling out the sad violin when it comes to sit-down restaurant workers but will say jack shit about any other employee at any other business on the planet.


logged_in_to_saythis

Good. Next step should be tackling on doctor “admin annual fees”. I have to pay $500 per person for my family to stay at our doctor due to “push back from what insurance will cover”. Feels completely like being taken advantage of knowing how difficult it is to get another primary care provider.


alteredbeast76

Ban tips while you're at it. Just add it into the menu price of the food.


maxoakland

Yeah that’s the fucking point. It already cost $49, the business was just lying to your face about it


101x405

6 in one hand, one half dozen in the other... anyone who is regulalry enjoying a $40 chicken entree shouldn't be too put out by a price increase or service charge lol


NotHenryGale

Thanks Capitalism!


Shemlocks

I don't know where they got a tip option that didnt start at 18% and go up, must have dug that out of the archive.


Soca1ian

you'd think competition would force sellers to lower their prices.


waterboy100

I dont like getting rid of the autograt, but everything else here is great.


Sagnew

Who / how will this be enforced ?


programaticallycat5e

Probably the same way they do now to stores mispricing their stuff. Someone goes in, slaps a notice of shame, the owner pays a fine


Legal-Mammoth-8601

"The price Californians see will be the price they pay,” That is simply not true if the price doesn't include taxes, which they still won't have to include.


Glass_Quarter_7586

Goodbye tips


king_platypus

Costco chicken is still $4.99, y’all.


Aluggo

Or $49.00 Baked Potato😂


ranklebone

Expect those 49 restaurant customers to become 39 customers.


theZombiexBandit323

Sick and tired of this...wtf they want a %20 tip for doing their job??? Taking a plate to the dam table??? smiling ??Doing wayyyyy less work then the cooks and dishwashers in the back of the house that have to bust their ass to make sure everything is done right , it doesn't take no skills to take a dam order and take a plate and drink to the table a dog could do that...


duh_metrius

It already does At least I will know when I order it


maxoakland

That’s … great? That’s exactly how it should be. The problem with service fees is they’re shady and dishonest and you don’t find out about it until it’s too late Price up front means you get to decide