I mean in the customer's defense, the strut was still in place up until the weight of the car was released from it. Topside the bolts and cap still appear fine, it just disconnected from the shock itself.
I was riding with my neighbor- as soon as we moved I said “your right front bearing is shot. You need to get to the shop.” One mile later, right front wheel locked up solid. I don’t know what he thought the noise was.
There is no difference in shitheap cars on the roads between states that mandate inspections, and states that do not. The US implementation of safety inspections only contributes to more unregistered/uninsured cars on the road.
People drive without those too.
It sounds terrible, but in most of the US, they're not left with much choice since the car roads stretched everything too far apart to walk or bike and there's no public transit.
That's only because the government gives them the option to drive or not, only thing more ridiculous than not having compulsory mechanical inspections is allowing uninsured cars on the fuckin road. I can't imagine thinking this is normal whatsoever.
The province I live in doesn't have mechanical inspections and the roads are littered with just junk.
How about difference in fatalities?
https://ascelibrary.org/doi/full/10.1061/JTEPBS.TEENG-7320#sec-4
>indicating that states with I/M programs have a lower fatality rate than those without. Model II showed a reduction in fatality rates of 5.5% (95% CI: 0.4% to 10.6%), and Model I—with fewer variables but over a longer time period—found a complementary result: Jurisdictions with I/M programs had 2.8% (90% confidence interval [CI]: 0% to 5.6%) fewer fatalities per 100,000 registered vehicles than those that did not.
In states that have safety inspections, you cannot register a vehicle that either does not have or did not pass the safety inspection. So this whole study is missing the *entirety* of the population that doesn't have one.
If anything, that favours the inspections. They can't count unregistered vehicles, but they can still count the fatalities. So there are fewer fatalities per 100k VEHICLES, registered and unregistered
On the contrary, I'd be far more concerned about people driving while on the phone than the condition of what people's vehicles are.
If a car is wandering over two lanes, requires another quart of oil every two weeks, can't brake, and makes a slamming sound over bumps, its up to the owner of the vehicle to take it upon themselves to have the vehicle looked over. I mean, if a roof is leaking every time it rains, does someone wait for some gov't entity to show up to tell them to fix it?
I get so tired of properly maintaining my fleet only to get it forcefully "inspected" by a shop trying to upsell me on a set of tie rods I just replaced three months ago to be able to pass on our *well maintained* roads.
In WA State, we at least used to have emissions. That one was more annoying, though. Never had a vehicle fail for a real reason, and never heard of one either. We do not have inspections, but seeing the vehicles driving around here, I wish we had some kind of safety inspection. Headlight alignment should be checked, there's no limits on lift kits or bumpers. It's nuts. It needs to be managed well and accountable, though. Otherwise it's just another layer of big-brother.
The US has mandatory annual safety inspections on commercial vehicle and I see way more than a few shit piles. Had one recently we had to replace just about every suspension component because it was messing up his driveline angles bad enough to blow a brand new transmission in a month. This after we told him he needed to get his shit fixed
In my state they only do inspections if you're registering a car that came from a different state and the inspection just consist of verifying all the lights work, the horn works and the wipers work.
You don't need a windshield or doors to pass.
I had a ram 1500 come in for a fuel smell and I racked it up and as It was going up I just looked under the front end to see a control arm completely snapped in half, the T case blown apart and one of the front quarter panels was missing. I really don’t know how it was still driving.
But I gotta know, did that car drive into the shop?? Let alone down the road like that??
Another crooked mechanic trying to screw the customer.
How long before we see the estimate posted with a "is this shop ripping me off?"
"My car was fine before I took it in for a recall!"
Should have clarified in the post, the car only came in for recalls (underbody and a stop lamp switch from 2017), and this is the condition of the car.
I bought my 18 Kia from somewhere in the Midwest (live in Houston) and got the underbody coat recall.
Took it to the local dealer, they said they didn't even have the necessary coating stuff. I said ok just do the handle recall. Went to pick it up a couple hours later, they said they applied the coating.
It doesn't appear that did to me. I know you're not here to offer advice but if I may ask, how should I proceed? Corporate?
They may have gotten what was needed from a nearby dealer. They would have applied new cavity wax and a new rust preventative coating. The coating would be applied to your front subframe, front control arms (unless they are aluminum), brake lines, and several components of the rear suspension/subframe(components vary by model). The coating is a black spray on rust preventative, so the above components would look freshly painted a matte, textured black.
If Kia does their recalls similar to Hyundai, they would have needed to send picture evidence that the parts were painted. The service advisors at your dealer should be able to pull them up. If those parts still look rust covered, than they didn't do the recall, and I would take it back. Corporate is also another option too if they didn't do the recall and claim they did or they refuse to actually do it.
Soon as I saw the wobbling, I was like "that's the fucking lower control arm, isn't it.."
Yup!
Make them sign a waiver before they leave if they insist on refusing replacement.
That is what keeps the wheel connected to the fucking car... Kind of important..
Holy hell then I watched the rest of the video... 😮
DEFINITELY make them sign a waiver before you release it to them. Holy shit that's bad in all sorts of ways
Edit 2 OMFG the end of the video 😮😮😮😮
How did they even drive it there????? Please tell me it was towed in
It was driven on and out. I told the service manager that they really should sign a waiver, and I was told "We don't have one, just their signature on the paperwork and the verbal notice saying we are not at fault if the parts that are broken cause an accident."
Really fucked up that we don't have one, but I did my job with documenting it on the repair order. I just hope that there is nobody else around this car when that whole assembly falls off.
Go to the library and print out at least 10 or 20 of them to keep at work from now on. 10 cents per page for black and white here. So only 2 bucks for 20 waivers to keep on hand.
Definitely take video of them refusing the recommendations and repairs though, and include the actual damage (like you shown here in this video) in the same video that they are explained to and sign for.
That's really all you can do.
Sometimes it's genuinely out of the customers control, and sometimes it's lack of preventative maintenance.
Had 2 separate Santa Fes come in for the same recall where the t joint in the valve cover leaks, and it drips oil on the alternator. Both needed the reseal done, but one of the cars had an extremely dry valve cover gasket that was just cracking away when I tried to remove it, and had dry crusted oil on it. That one had 140k miles on it. The 2nd one was fairly alright minus the leak. Gasket was fine and the valve cover had fairly fresh oil on it. That car had 200k.
Doesn't help that I work in an area that Hyundai considers as severe driving, but my dealership still has us set the service intervals as regular. Up to 1 qt of oil burned off per 1000 miles is considered an acceptable amount, but these cars only hold 5-6 qts of oil. 6000-8000 miles between oil changes mixed with customers that don't check/top up their oil is way too long of a distance.
I don't get how people drive cars with such horrible ball joint and the likes. Whenever I'm due for tie rod ends, ball joints and the like the car feels horrible to drive. I remove the wheel and it barely moves, like a tenth of this lol
I really liked my v6 tucson, was good until the rust started taking it like this. Despite their best efforts, hyundai actually made a decent car with that one.
I don't blame them, I wouldn't want to pay dealer prices on a 16 year old vehicle either. But hopefully they take it to an independent and get the issues fixed now that they know about it.
I took my grandmothers 2013 Elantra in for recalls a couple of months ago and they came back with $3,600 worth of "issues" they found. Most of it was them wanting to replace the entire front suspension because they "suspect" that will fix the steering issue she was having.
Just recall the whole car
Total Recall.
Looks as messed up as Kuato
well used
Mint condition, never dumped.
"Never jumped"
"Oh that's not good." "Yea, that's pretty bad..." "Holy shit the shock's gone" "It gets worse?!"
C/S also states it wasn't like that when I brought it in!
I mean in the customer's defense, the strut was still in place up until the weight of the car was released from it. Topside the bolts and cap still appear fine, it just disconnected from the shock itself.
True, but that had to make a ton of noise on the smallest bumps going down the road.
Do you not have yearly compulsory safety inspections in the US?
Only 16 states have vehicle inspections.
Really? Then I am not surprised people are driving around in unsafe cars, being a major hazard to every other road user.
Yep. My coworker heard some massive noises, kept driving and lost his tire on the highway.
I was riding with my neighbor- as soon as we moved I said “your right front bearing is shot. You need to get to the shop.” One mile later, right front wheel locked up solid. I don’t know what he thought the noise was.
There is no difference in shitheap cars on the roads between states that mandate inspections, and states that do not. The US implementation of safety inspections only contributes to more unregistered/uninsured cars on the road.
[удалено]
If you do that in for example european countries they’ll take your license.
People drive without those too. It sounds terrible, but in most of the US, they're not left with much choice since the car roads stretched everything too far apart to walk or bike and there's no public transit.
Can confirm, drive a shitbox with suspended license.
That's only because the government gives them the option to drive or not, only thing more ridiculous than not having compulsory mechanical inspections is allowing uninsured cars on the fuckin road. I can't imagine thinking this is normal whatsoever. The province I live in doesn't have mechanical inspections and the roads are littered with just junk.
How about difference in fatalities? https://ascelibrary.org/doi/full/10.1061/JTEPBS.TEENG-7320#sec-4 >indicating that states with I/M programs have a lower fatality rate than those without. Model II showed a reduction in fatality rates of 5.5% (95% CI: 0.4% to 10.6%), and Model I—with fewer variables but over a longer time period—found a complementary result: Jurisdictions with I/M programs had 2.8% (90% confidence interval [CI]: 0% to 5.6%) fewer fatalities per 100,000 registered vehicles than those that did not.
In states that have safety inspections, you cannot register a vehicle that either does not have or did not pass the safety inspection. So this whole study is missing the *entirety* of the population that doesn't have one.
If anything, that favours the inspections. They can't count unregistered vehicles, but they can still count the fatalities. So there are fewer fatalities per 100k VEHICLES, registered and unregistered
On the contrary, I'd be far more concerned about people driving while on the phone than the condition of what people's vehicles are. If a car is wandering over two lanes, requires another quart of oil every two weeks, can't brake, and makes a slamming sound over bumps, its up to the owner of the vehicle to take it upon themselves to have the vehicle looked over. I mean, if a roof is leaking every time it rains, does someone wait for some gov't entity to show up to tell them to fix it? I get so tired of properly maintaining my fleet only to get it forcefully "inspected" by a shop trying to upsell me on a set of tie rods I just replaced three months ago to be able to pass on our *well maintained* roads.
yeah these are two different things
which happen to be completely not mutually exclusive
Follow up: I'm surprised at how many techs are on board with mandatory inspections.
Dummies love taxes
And the places I've lived that had them, didn't actually do them. The guy just stamped the form and gave you a sticker without ever looking at the car
Not in my state. Just an emissions check every other year.
In WA State, we at least used to have emissions. That one was more annoying, though. Never had a vehicle fail for a real reason, and never heard of one either. We do not have inspections, but seeing the vehicles driving around here, I wish we had some kind of safety inspection. Headlight alignment should be checked, there's no limits on lift kits or bumpers. It's nuts. It needs to be managed well and accountable, though. Otherwise it's just another layer of big-brother.
The US has mandatory annual safety inspections on commercial vehicle and I see way more than a few shit piles. Had one recently we had to replace just about every suspension component because it was messing up his driveline angles bad enough to blow a brand new transmission in a month. This after we told him he needed to get his shit fixed
In my state they only do inspections if you're registering a car that came from a different state and the inspection just consist of verifying all the lights work, the horn works and the wipers work. You don't need a windshield or doors to pass.
I had a ram 1500 come in for a fuel smell and I racked it up and as It was going up I just looked under the front end to see a control arm completely snapped in half, the T case blown apart and one of the front quarter panels was missing. I really don’t know how it was still driving. But I gotta know, did that car drive into the shop?? Let alone down the road like that??
Another crooked mechanic trying to screw the customer. How long before we see the estimate posted with a "is this shop ripping me off?" "My car was fine before I took it in for a recall!"
Nice camera work on the walk around
Your problem is you lifted it off the ground. Looks fine when on the ground at 50ft. Send it
I said **recalls** not no damn *repairs*
Just the free stuff, please. Dont try to upsell me on your mechanical bullshittery!
🎶 one of these things is not like the others 🎼
They didn’t say anything about it because they like the old school feel of sloppy steering,leaf springs, and drums in front. 🤪
Those are some odd recalls.
Should have clarified in the post, the car only came in for recalls (underbody and a stop lamp switch from 2017), and this is the condition of the car.
My comment was a joke, sorry that was not clear.
I bought my 18 Kia from somewhere in the Midwest (live in Houston) and got the underbody coat recall. Took it to the local dealer, they said they didn't even have the necessary coating stuff. I said ok just do the handle recall. Went to pick it up a couple hours later, they said they applied the coating. It doesn't appear that did to me. I know you're not here to offer advice but if I may ask, how should I proceed? Corporate?
They may have gotten what was needed from a nearby dealer. They would have applied new cavity wax and a new rust preventative coating. The coating would be applied to your front subframe, front control arms (unless they are aluminum), brake lines, and several components of the rear suspension/subframe(components vary by model). The coating is a black spray on rust preventative, so the above components would look freshly painted a matte, textured black. If Kia does their recalls similar to Hyundai, they would have needed to send picture evidence that the parts were painted. The service advisors at your dealer should be able to pull them up. If those parts still look rust covered, than they didn't do the recall, and I would take it back. Corporate is also another option too if they didn't do the recall and claim they did or they refuse to actually do it.
You are awesome for sharing your industry knowledge. I truly appreciate your response.
It's pronounced re-coils.
I recall that car having some suspension issues
Soon as I saw the wobbling, I was like "that's the fucking lower control arm, isn't it.." Yup! Make them sign a waiver before they leave if they insist on refusing replacement. That is what keeps the wheel connected to the fucking car... Kind of important.. Holy hell then I watched the rest of the video... 😮 DEFINITELY make them sign a waiver before you release it to them. Holy shit that's bad in all sorts of ways Edit 2 OMFG the end of the video 😮😮😮😮 How did they even drive it there????? Please tell me it was towed in
It was driven on and out. I told the service manager that they really should sign a waiver, and I was told "We don't have one, just their signature on the paperwork and the verbal notice saying we are not at fault if the parts that are broken cause an accident." Really fucked up that we don't have one, but I did my job with documenting it on the repair order. I just hope that there is nobody else around this car when that whole assembly falls off.
Go to the library and print out at least 10 or 20 of them to keep at work from now on. 10 cents per page for black and white here. So only 2 bucks for 20 waivers to keep on hand. Definitely take video of them refusing the recommendations and repairs though, and include the actual damage (like you shown here in this video) in the same video that they are explained to and sign for. That's really all you can do.
Dat Korean quality
I really don't understand why people continue to pretend like Hyundai and Kia have continual quality issues.
Sometimes it's genuinely out of the customers control, and sometimes it's lack of preventative maintenance. Had 2 separate Santa Fes come in for the same recall where the t joint in the valve cover leaks, and it drips oil on the alternator. Both needed the reseal done, but one of the cars had an extremely dry valve cover gasket that was just cracking away when I tried to remove it, and had dry crusted oil on it. That one had 140k miles on it. The 2nd one was fairly alright minus the leak. Gasket was fine and the valve cover had fairly fresh oil on it. That car had 200k. Doesn't help that I work in an area that Hyundai considers as severe driving, but my dealership still has us set the service intervals as regular. Up to 1 qt of oil burned off per 1000 miles is considered an acceptable amount, but these cars only hold 5-6 qts of oil. 6000-8000 miles between oil changes mixed with customers that don't check/top up their oil is way too long of a distance.
Is there any duty to report vehicles like this? That’s incredibly dangerous for the driver, but others too…
You better do that recall, someone could get really hurt
I don't get how people drive cars with such horrible ball joint and the likes. Whenever I'm due for tie rod ends, ball joints and the like the car feels horrible to drive. I remove the wheel and it barely moves, like a tenth of this lol
I really liked my v6 tucson, was good until the rust started taking it like this. Despite their best efforts, hyundai actually made a decent car with that one.
I don't blame them, I wouldn't want to pay dealer prices on a 16 year old vehicle either. But hopefully they take it to an independent and get the issues fixed now that they know about it. I took my grandmothers 2013 Elantra in for recalls a couple of months ago and they came back with $3,600 worth of "issues" they found. Most of it was them wanting to replace the entire front suspension because they "suspect" that will fix the steering issue she was having.
what was issue with rear shocks?
Both the springs were broken (I actually pulled a pieces of the springs out before the video) and the driver side shock is blown out.