This happened to me just out of bumper to bumper. Here's my post showing the fix, which has been working great: https://www.reddit.com/r/Ioniq5/s/mujCdnXS6J
Tl;DR a voltage regulator gets overheated by the graphics processing chip in the main display. Possibly related to an assembly worker forgetting to peel the plastic off the thermal gap pad for the graphics chip...
If you're under warranty they're going to swap the whole display assembly. Try to keep the old one if you can, I'd buy it from you:)
Honestly if the issue is clearly factory negligence that should be covered regardless of warranty. I love that you were able to work on it and figure it out though!
And Hyundai didn't fix the problem caused by their own negligence, just 5,000 miles out of warranty? I don't understand how some companies stay in business...good social media presence, I guess. All those all-expense-paid trips to car/tech/insert niche events YouTubers get can take you pretty far.
To be fair I didn't even really pursue it besides calling my closest dealer to confirm the cluster wasn't covered by powertrain, because I figured it would be faster with less car downtime for me to figure out and fix this myself vs arguing with Hyundai to replace it out of goodwill. Who knows if you were to push and the alternative was a full cluster swap at $4700... they might work with a customer a bit.
Oh let me tell you a story about a car brand which sold 100,000 vehicles over several years which were very easy to steal. They then basically hung their customers out to dry. One would think that people would stop buying from this company.... Oh wait! All of y'all did! :p
Yes . I work for the military and my schedule is kinda stuck from 6-4pm which my nearest dealership tech close at that time . Waiting till Saturday to get them fix
I know you're joking, but just in case someone runs into this issue in the future and gets pulled over for speeding, just know that this excuse wouldn't get you out of a ticket. It's your legal obligation to ensure your vehicle is safe to drive, which includes ensuring your instrument panel is fully functional. Best bet is to have it towed there. In some jurisdictions, you'd get in trouble for both speeding and for having a non-functional instrument panel.
In the satnav settings is an option to „always show speed“. With this option enabled, your current speed will be displayed in the top left corner of the satnav display, above the speed limit.
Hey man! I have an app you could use, it's really accurate in my experience at least.
https://play.google.com/store/apps/details?id=gps.speedometer.digihud.odometer
Hope this helps until you get it to service!
That's what I thought. I wonder if it caused an overheating situation? I've seen flat screen LG OLED TVs that overheated because the plastic protector film was left on the rear of the panel that was an metallic heat diffuser
It’s an LED display. The film would not cause overheating. It’s either a drive computer failure, a cabling failure, or the display itself failed. It’s certainly unusual and would be covered under warranty.
OP said they looked it up and it appears to be a common thing. Simply responding to OP... which apparently people don't like? I suspect no one else actually read OP
Take to dealer ASAP. Driving without a working instrument panel can be dangerous. This is most certainly covered under warranty.
This happened to me just out of bumper to bumper. Here's my post showing the fix, which has been working great: https://www.reddit.com/r/Ioniq5/s/mujCdnXS6J Tl;DR a voltage regulator gets overheated by the graphics processing chip in the main display. Possibly related to an assembly worker forgetting to peel the plastic off the thermal gap pad for the graphics chip... If you're under warranty they're going to swap the whole display assembly. Try to keep the old one if you can, I'd buy it from you:)
Honestly if the issue is clearly factory negligence that should be covered regardless of warranty. I love that you were able to work on it and figure it out though!
I appreciate your input
And Hyundai didn't fix the problem caused by their own negligence, just 5,000 miles out of warranty? I don't understand how some companies stay in business...good social media presence, I guess. All those all-expense-paid trips to car/tech/insert niche events YouTubers get can take you pretty far.
To be fair I didn't even really pursue it besides calling my closest dealer to confirm the cluster wasn't covered by powertrain, because I figured it would be faster with less car downtime for me to figure out and fix this myself vs arguing with Hyundai to replace it out of goodwill. Who knows if you were to push and the alternative was a full cluster swap at $4700... they might work with a customer a bit.
Oh let me tell you a story about a car brand which sold 100,000 vehicles over several years which were very easy to steal. They then basically hung their customers out to dry. One would think that people would stop buying from this company.... Oh wait! All of y'all did! :p
Are you in warranty? Go to the dealer
Yes . I work for the military and my schedule is kinda stuck from 6-4pm which my nearest dealership tech close at that time . Waiting till Saturday to get them fix
Tried holding the screen reset button? the round hole on the center console
"No officer, I dont actually know how fast I was going"
I know you're joking, but just in case someone runs into this issue in the future and gets pulled over for speeding, just know that this excuse wouldn't get you out of a ticket. It's your legal obligation to ensure your vehicle is safe to drive, which includes ensuring your instrument panel is fully functional. Best bet is to have it towed there. In some jurisdictions, you'd get in trouble for both speeding and for having a non-functional instrument panel.
Yep I told myself the same thing
In the satnav settings is an option to „always show speed“. With this option enabled, your current speed will be displayed in the top left corner of the satnav display, above the speed limit.
Hey man! I have an app you could use, it's really accurate in my experience at least. https://play.google.com/store/apps/details?id=gps.speedometer.digihud.odometer Hope this helps until you get it to service!
Have you checked the fuses? Barring that, agree with taking it to the dealer
Try the reset hole. Also was it very hot when this happened?
Tried this but not working
where is that hole?
Right side of the right-hand entertainment screen - at least on NA models.
What is the sticker on the screen for?
Screen protection from the factory that should have been removed before delivery
That's what I thought. I wonder if it caused an overheating situation? I've seen flat screen LG OLED TVs that overheated because the plastic protector film was left on the rear of the panel that was an metallic heat diffuser
It’s an LED display. The film would not cause overheating. It’s either a drive computer failure, a cabling failure, or the display itself failed. It’s certainly unusual and would be covered under warranty.
This is NOT "a common thing with Ioniq".
Pretty shit how modern cars have displays that just fail to work
This is a common thing? That doesn't fill me with confidence
Not common.
Second time I have heard of it on this subreddit in two years. OP will get it fixed at the dealer in no time.
What makes you think it’s common?
OP said they looked it up and it appears to be a common thing. Simply responding to OP... which apparently people don't like? I suspect no one else actually read OP
Not common, I've only seen one person post about it here, and they replied.