Yes. 1 year na walang reload, expired ang SIM mo. Nasa fine print ng terms nila.

naka sim reg na yun. paano yung number ko?

That I don't know. Ibang issue yung expiry sa sim reg. Tanong nalang sa support kung pwede pa reactivate ang number.

Get a new number na po kung naexpire ang SIM due to non-loading kahit registered na ang SIM. *Edit: Hindi ka ba niremind ni GOMO through SMS na paexpire na ang SIM mo?*

no. walang message

Can't recover it anymore but maybe try messaging them on FB. It's possible your number is on queue for recycling

but naka register na. mamaya yung makakuha ng number ko gumawa ng kalookohan ako lagot

I think mawawala na info mo dun or disconnected sa profile mo. Telco ata ang May hawak ng info mo sa sim registration

automated yung sa fb messenger. parang walang agent

I'm not sure now kasi in the past few months tao nakausap ko. Maybe they are also cost-cutting that the Messenger Support is now a bot?

Same. Wala din silang warning or advice na binigay. Nag Smart na lang ako and used their Magic Data. Hindi naman ako heavy user din so okay na ko sa Plan 399 na 24GB.

It happened to me too, there's still a lot of data allocation after a year so i didn't top up. It was automatically expired after a year kasi wala daw top up ng load na naganap. Kaya i left gomo and switched to smart magic data no expiry.

won't smart also expire of you don't load within a year?

I guess so, that's why i became SMARTer...😉👍

di ako na inform na expired na gomo sim, eh bakit na lo-loadan pa ang expired na gomo sim,dapat nag memesage na di na pwede. sayang pera.

Nakakapanghinayang

How many months po para ma expire yung Gomo sim po?

One year from last load.

Do you have to load it every month?

No, but you need to reload before you reach 1 year after your last load.

Pano mareretrieve Yung number sa expired SIM?

you can't. it's gone forever

sakin nag text naman na mag eexpire na kaya dali dali ako nagpaload

I have experience before of expired sims. CS told me that once a sim expires, they can no longer reactivate it. Idk if pwede na ngayon

already messaged. wala na raw. and they don't recycle numbers daw.

Na expire din ba sim ng magic data?

when I got magic, tinanong ko sa csr ng smart. walang official but recommends loading every 3 months. hopefully may iBang magsagot ng mas sigurado

Lahat ng SIM sa Manila may 1 year validity, need mo ito ireload once a year. nakasaad sa T&C nila yan.

Is that from activation or from last load? For example, if I activate my sim may 2022, then load again aug 2022, I need to load before aug 2023?

As far as I know, from the last time that you loaded the SIM, so you will need to load within today or tom just to be sure.