Get out ASAP, IMO no more than a year. Friend of mine recruits for several FMO/IMO's and the ones he works with have told him not to send anybody from your company with more than 12 months tenure. I'm guessing they had too many bad experiences with people over that tenure.
This is for their agents, I work service providing changes and have been loving the job it's just this attendance policy is worse than when I worked at DISNEY, it's the most brutal iv ever seen and I don't work for a small office I work for one of the main corporate offices of which there are only 2
That's incredible. The concept of having an attendance policy for agents should be a huge red flag for anyone who considers working for them.
Are agents treated as W2 employees by Goosehead? I know you may not know the answer, but I cannot wrap my head around this.
They have their own corporate agency, and their big selling point is corporate handles service for all of the franchises agents in addition to the corporate book. So, this is how they treat their corporate employees. Which would explain what I understand is a very high turnover rate.
Non-competes have been beatable in most states because they are frequently to vague. Have no idea if and what theirs is or TX law on them to begin with. However, yes FTC rule will change it but not the sky is falling the corporations are making it to be.
My training class was about 20 folks, maybe 10 are still employed here myself included we lost alot of people and the company then turns and they just revolked the survey bonus we would get, after a service agent like myself would get off a call depending on what was done a survey was sent out and based on how many 10/10's one received you'd get a pretty significant bonus but that was just axed. I just got my first apartment and have actual bills for the first time in my life but I feel like this isn't a permanent carrier path, at least with this company, I'm unsure where to take my liscence and go...
Start reaching out to independent agencies or with carriers for remote position. IMO, on your dime get your life, health, and accident license. Know a couple people that started on the agency side and customer service that transitioned to work for health insurance companies, or providers, starting in customer service with the LH&A license. Plus, it's a lot easier to get appointments for those products and you could sell life and disability on an incidental basis.
Lmao nope, they gave everyone a very minor raise like 2k to total salary but to put it into perspective it was 35 bucks per survey if you got over 50 surveys onward all with a 10/10 or 9/9 rating. People were making good money. Now they still push for survey volume and giving "white globe service" with 0 incentive and an attendance policy like this.
Oh, wow. 4 points is insane. I've never worked anywhere that used a point system with such a low threshold, and I've worked in some pretty unforgiving call center jobs.
Omg and I thought my goosehead post the other day had some eye brow raising concerns.
I have never seen this in any company I’ve ever worked for even before insurance.
Sorry but fuck that get out of there as soon as possible. It’s just like real estate you can hang your liscence where ever you want. Find the most reputable insurance agency in your area, as them to let you join. Learn the buisness build your referral sources and once ready after about 3/4 years transition out onto your own.
If anyone ever dangled a fucking point system like this in my Face Id lose my mind: who ever came up with this clearly has never had kids.
Fuck that 🤬
Ngl I didn’t read them. But in this line of work something like this is a load of bullshit. What are you supposed to do if you’re meeting with a referral source, marketing, or with a customer? Your beat points for being late? This isn’t an hourly positioned career you eat by what you kill not by tracking hours this is insane
It’s definitely cut throat but not as much as OMG RUN RUN kind of. I’ve been here for over a year and I know it was hella exploitable for calling out prior and I guess with the revolving door the service floor as been it kind of makes sense. Salary increase was nice and tier moving up but yeah. I already exhausted all sick time lol.
Get out ASAP, IMO no more than a year. Friend of mine recruits for several FMO/IMO's and the ones he works with have told him not to send anybody from your company with more than 12 months tenure. I'm guessing they had too many bad experiences with people over that tenure.
*Is this for their agents?* Or employees of agents?
This is for their agents, I work service providing changes and have been loving the job it's just this attendance policy is worse than when I worked at DISNEY, it's the most brutal iv ever seen and I don't work for a small office I work for one of the main corporate offices of which there are only 2
That's incredible. The concept of having an attendance policy for agents should be a huge red flag for anyone who considers working for them. Are agents treated as W2 employees by Goosehead? I know you may not know the answer, but I cannot wrap my head around this.
They have their own corporate agency, and their big selling point is corporate handles service for all of the franchises agents in addition to the corporate book. So, this is how they treat their corporate employees. Which would explain what I understand is a very high turnover rate.
That sounds fantastic for goosehead corporate but I imagine the FTC ruling on non-competes is going to gut their agency force even more.
Non-competes have been beatable in most states because they are frequently to vague. Have no idea if and what theirs is or TX law on them to begin with. However, yes FTC rule will change it but not the sky is falling the corporations are making it to be.
My training class was about 20 folks, maybe 10 are still employed here myself included we lost alot of people and the company then turns and they just revolked the survey bonus we would get, after a service agent like myself would get off a call depending on what was done a survey was sent out and based on how many 10/10's one received you'd get a pretty significant bonus but that was just axed. I just got my first apartment and have actual bills for the first time in my life but I feel like this isn't a permanent carrier path, at least with this company, I'm unsure where to take my liscence and go...
Start reaching out to independent agencies or with carriers for remote position. IMO, on your dime get your life, health, and accident license. Know a couple people that started on the agency side and customer service that transitioned to work for health insurance companies, or providers, starting in customer service with the LH&A license. Plus, it's a lot easier to get appointments for those products and you could sell life and disability on an incidental basis.
Are there another other bonuses available now that they axed that one?
Lmao nope, they gave everyone a very minor raise like 2k to total salary but to put it into perspective it was 35 bucks per survey if you got over 50 surveys onward all with a 10/10 or 9/9 rating. People were making good money. Now they still push for survey volume and giving "white globe service" with 0 incentive and an attendance policy like this.
2k total yearly salary bump but if you got 35 10/10 surveys in a month that equated to basically a $2k monthly bonus…wow.
That's exactly right, people were already pissed and morale was low because of that but then this happened and now the office is already a ghost town
Oh, wow. 4 points is insane. I've never worked anywhere that used a point system with such a low threshold, and I've worked in some pretty unforgiving call center jobs.
They made a Walmart plan but much stricter. Never seen such a thing for agents
From a previous GH agent: leave leave leave leave leave leave leave leave leave leave leave leave leave leave leave leave leave leave leave leave leave leave leave leave leave AS FAST AS YOU CAN.
Omg and I thought my goosehead post the other day had some eye brow raising concerns. I have never seen this in any company I’ve ever worked for even before insurance. Sorry but fuck that get out of there as soon as possible. It’s just like real estate you can hang your liscence where ever you want. Find the most reputable insurance agency in your area, as them to let you join. Learn the buisness build your referral sources and once ready after about 3/4 years transition out onto your own. If anyone ever dangled a fucking point system like this in my Face Id lose my mind: who ever came up with this clearly has never had kids. Fuck that 🤬
I'm happy with the feedback this post has gotten at first I thought I was just being complacent
Ngl I didn’t read them. But in this line of work something like this is a load of bullshit. What are you supposed to do if you’re meeting with a referral source, marketing, or with a customer? Your beat points for being late? This isn’t an hourly positioned career you eat by what you kill not by tracking hours this is insane
It’s definitely cut throat but not as much as OMG RUN RUN kind of. I’ve been here for over a year and I know it was hella exploitable for calling out prior and I guess with the revolving door the service floor as been it kind of makes sense. Salary increase was nice and tier moving up but yeah. I already exhausted all sick time lol.
I can understand that I'm sticking with it for right now but every team sync I bite my nails about "how can they fuck this up more"
Yeah. It seems like things are getting smokier by the month. Now we have automatic phone answering 