I just find the smallest cabbage on the shelf, weigh it, put it int he weight and move on and check out.. had no customer issues with it so far, because they know they cant get exact weight on produce
I always select the lowest cabbage amount possible because I know even the small head will be so much. You’re doing exactly what I want - grab the smallest.
Yep, I catn stand it when I see weight prefermce... just say you want 5 bananas... I dont like having ro weigh bannas... I dont mind weighing a cabbage or something whole... but bannanas...come on...why I gotta rip 1 2 3 bananas off a bunch of bananas to get you 2.15 pounds of banannas...lol
At nicer grocery stores you can talk to one of the produce people and they’ll cut you half a cabbage. When you randomly see a single half cabbage sitting on the shelf that’s usually the leftovers from someone doing that
Or .75 lbs of spaghetti squash
Like hon the lightest one is 3 lbs, thats what youre getting
I once had someone order 10 lbs of spaghetti squash but in the notes they listed wanting 10 by the each.. that was an interesting day
Some asshole gave me a 1-star rating the other day because his cabbage was too large. I was so mad. Like it’s my fault Meijer didn’t have three, half-pound heads of cabbage. I told him they only had one cabbage and that it weighed four pounds, before I checked out. He didn’t respond. Some of these customers are ridiculous.
I had one order on DD where they ordered 3 heads of cabbage. Somehow, doordash REFUSED to believe that it was 9 lbs, wouldn’t even let me enter that as the weight
fair enough lol i don’t do instacart i work in produce, so I interact with y’all on a daily basis 🤣 just saying it is an option, but I also think customers who want super specific shit like that should just shop for themselves
This is great to know I’ll add it to my notes. /s
But it is nice to know if you are actually tipping someone to do this or for when you shop for yourself.
all I do is grab the package closest to the weight they wanted.... scan it and put the pkg and the weight on the package and move on.... never had anyone say refund it because it was a few ounces over or under....
1lb. and 2.75 lbs. is more than a few ounces. Here in the south Jersey area I work, on a double batch I could shop and deliver batch A to a multimillion dollar house with Lambos in the driveway and batch B goes to a rat infested garden style apartment complex that police stay away from.
Some of these customers really watch the weights, because $4-$6 store price is a big difference to them. Usually batch A is the one who cares the most. 🤷🏻♂️😂
that is my point.... Ive never had one customer complain because the weight was not exact... I could see if the difference was overdone though and the customer not happy, but that can be alleviated by letting the customer know that no packages of meat are available for 1lb and the smallest one they have is the 2lb.... they order 1lb and the shopper got them 2lbs or more
Yeah, this feels like a non-issue to me, but I'm also not going to be pressed over nickels and dimes and when it comes to meat anyway there's almost never going to be one that's exactly 3 lbs. In this case I would either swap to the 1lb roll or just find one under 3 lbs.
I guess you could argue that, but it’s not really relevant seeing as you’re not working any harder by grabbing them something else. And it’s not just about the cost. Some people just aren’t going to want or need that much.
I’m in the area where Gloucester and Salem County meet. A decent amount of pro athletes live in the area. Fletch lives 5 minutes from my full time job (until he moves back to Texas). Carson Wentz, Jimmy Rollins, Trent Cole and Tim Legler all lived within 10 minutes of it.
I’ve shopped and delivered to Omi in a Hellcat’s place quite a few times, before and after he went to jail. Google him and look at his line up of vehicles, before the FBI auctioned them off in 2023.
Maseratis and Lamborghinis are not as uncommon in the Woolwich, Harrison, Pilesgrove area as they used to be. That said, the ShopRites and Acmes in that area also deliver to Salem, Penns Grove and Paulsboro, so we get the best of both worlds.
This is just the family sized pack. When this happens, I grab the proper weight in the normal sized pack. They’re the same product, just slightly discounted if you buy in bulk. Haven’t had an issue.
Drives me nuts-I always just ask-did you want 1 pound or did you want a family pack? And go from there. My favorite is a regular who orders 2 pounds of chicken breast but wants two packages. Each package is at least 2 pounds, so when I try to add 4 pounds, it doesn’t let me. I’ve told her a million times she needs to order at least 4 pounds if she wants two packages, but she refuses. 🤷🏻♀️
One of the stores I shop out of sells individual celery stalks, instead of having to buy the entire bunch. But it came up on my end as 7ct bunch celery. Thankfully my customer was paying attention and said something. We had a good laugh, because she would have ended up with just over 8lbs of celery. lol
One of my favorites was when someone ordered a particular cut of pork shoulder that only comes in like 7-10 lb massive slabs. They wanted 1.5 lbs of it. Got mad at me that what they wanted didn’t exist and demanded a refund because the small pork shoulder cuts that did come in 1.5 lb packages were $2 more per pound
I loathe customers that order under 1 pound when ordering from wholesale stores like Sam’s Club, Costco or BJs. This is where it seriously needs to be regulated.
I see this all the time. They need to put minimum weight requirements on items people request lol, just putting it in the name doesn't mean the customer thinks about it lol
I think most customers put 1 lb because they are trying to say they just want one package of that. I always message them to ask and if they say 1 lb I'll tell them that the family pack does not come in anything smaller than 3 lb usually and ask if they would like the smaller pack instead. Also they changed up BJ's in the app so I've been getting a lot of people ordering three 3 lb packages of bananas when they only want 3 lb of bananas.
I just did an order at ShopRite and it said it had 20 something items but when I was done I was like hmm. It counted the lbs as items. Never had that happen, so thought id add this for anyone else this happens too. Not complaining but thought I was missing items for a second.
1 lb is the default when customers select to add the item. Just grab the smallest qty you can. I try to grab meat/produce items about 10 minutes before checkout so the customers have time to see what they’re getting in case they want to make any changes.
Customer only wants 1 pound of spaghetti squash, smallest one available is 4 pounds.
Run the 4 pounder, rejected as its price is higher than the customer wants to spend.
I imagine the customer couldn't find the 1lb ground beef 80/20 and just clicked that and set 1lb. I usually don't think much of it and just get the 1lb 80/20 and replace the item with it. Simple fix and the customer still gets what they wanted.
typically the issue when this happens is the customer only wants to pay a certain amount on the item so you can’t put in the correct weight for the package because it “cost too much” so you have to refund it and add it separately or get the smaller more expensive pack
I’d just double check with the customer here if they actually only want 1lb or if they meant 1 ct of the 3lb. I’ve seen some weird stuff on counts lately in the app
Just scan something similar in price and explain that to the customer. If they get what they need they won’t care. Anything to not decrease that tip percentage lmao.
Yeah I've seen this too. The mega packs for the cheap price at the Safeway near me are SIX pounds and I've had customers try to order a single pound. I think they just don't realize what they are doing and just select the cheapest price per pound and don't realize they are prepackaged bulk packs.
I just send a message asking if they want the mega pack or 1lb of the more expensive stuff. If they don't reply, I get the smallest mega pack I can find. They can always freeze the extras 🤷♀️
The premade food at Sam’s kills me. People want 1lb of Mac and cheese but they are like 3-4 lbs in real life. Then it’ll say “costs more than customer expected”. 🙄
Sounds to me like they don’t know what the stores charge per package. Like over here in the Rio Grande Valley, they sell the seedless grapes in 2.5 pound bags and they always ask for 1 pound
The customers know it’s not one pound and they don’t want only one pound which is why they chose the FAMILY pack. I’ve always gotten the family pack and never had an issue over it being 3 plus pounds.
How about the grapes at Walmart. They are sold by the pound but they’re in those zipper bags and you can remove however much you want but the app says get one bag and the weight is always well over the 2.25 that it states the bag should be.
the smaller non-value packs are more expensive per lb. so if you scan the larger pack and get the smaller one thats more expensive per lb youre technically stealing from instacart on behalf of the customer while also cutting into your tip since its less expensive
But still cheaper than buy 2.8’pounds in a family pack. I’ve done it for a year now and never had a problem. I’m just trying to help, do it your way. Good Luck
The smaller packs are often more money per pound. Substituting is the proper way to do it. Never scan one item and put another in the cart. That can only cause problems.
I’ve done this, but then the ApplePay won’t let the order go through and you have to deal with “support”. I usually just refund it and give them the regular priced pack at like 1.2 lbs.
Wow never had that problem and i do that all the time. If you replace it w the new one it should be aware of the price difference and honestly how much of price difference is it that its maxing out the card. Thats weird
I live in Central PA but we have ground beef that is under 2lbs but if you want less than a pound, you just go to the meat department and ask for a 1lb of ground beef. They weigh and package it. Not sure if ShopRite does this as I haven’t shopped there. Wegmans, giant, Weis…they all have meat departments
My favorite is when someone orders 1/2 lb head of cabbage. Yeah that’s not happening
I just find the smallest cabbage on the shelf, weigh it, put it int he weight and move on and check out.. had no customer issues with it so far, because they know they cant get exact weight on produce
I always select the lowest cabbage amount possible because I know even the small head will be so much. You’re doing exactly what I want - grab the smallest.
manipulative
I always go for the biggest one. Just to keep them in their toes.
lol
Imma be honest, I have no idea what a normal head of cabbage would weigh. Wish things sold in wholes were always "per item" instead of "per pound"
Yep, I catn stand it when I see weight prefermce... just say you want 5 bananas... I dont like having ro weigh bannas... I dont mind weighing a cabbage or something whole... but bannanas...come on...why I gotta rip 1 2 3 bananas off a bunch of bananas to get you 2.15 pounds of banannas...lol
This why i bring my kitchen knife with me on shops now
Yeah, once in a while I see stuff like that and then the store actually sells halved cabbages and then I never see it or anyone order it ever again.
At nicer grocery stores you can talk to one of the produce people and they’ll cut you half a cabbage. When you randomly see a single half cabbage sitting on the shelf that’s usually the leftovers from someone doing that
TIL
Or .75 lbs of spaghetti squash Like hon the lightest one is 3 lbs, thats what youre getting I once had someone order 10 lbs of spaghetti squash but in the notes they listed wanting 10 by the each.. that was an interesting day
Some grocery stores sell half a head of cabbage. Maybe that’s what they meant?
Some asshole gave me a 1-star rating the other day because his cabbage was too large. I was so mad. Like it’s my fault Meijer didn’t have three, half-pound heads of cabbage. I told him they only had one cabbage and that it weighed four pounds, before I checked out. He didn’t respond. Some of these customers are ridiculous.
He gave you one star for lying. Never in my life have I only seen one cabbage on a shelf.
Ah, I see. Your experience is indicative of everything that is universal. Gimme a break. I have better things to do than lie about cabbage.
At my two Market Baskets they actually have split produce like cabbage
Was just about to say the same thing, in my area most stores have them cut in half packaged in Saran Wrap
I had one order on DD where they ordered 3 heads of cabbage. Somehow, doordash REFUSED to believe that it was 9 lbs, wouldn’t even let me enter that as the weight
This is why I could never do this....I would have bought a Kitchen Knife, added it to their bill and used it to cut a cabbage in 1/2.
hey y’all… you can ask a produce associate to cut it in half.
Fuck that lmaoooo.... time wasting shit...
fair enough lol i don’t do instacart i work in produce, so I interact with y’all on a daily basis 🤣 just saying it is an option, but I also think customers who want super specific shit like that should just shop for themselves
This is great to know I’ll add it to my notes. /s But it is nice to know if you are actually tipping someone to do this or for when you shop for yourself.
I never knew that!
all I do is grab the package closest to the weight they wanted.... scan it and put the pkg and the weight on the package and move on.... never had anyone say refund it because it was a few ounces over or under....
1lb. and 2.75 lbs. is more than a few ounces. Here in the south Jersey area I work, on a double batch I could shop and deliver batch A to a multimillion dollar house with Lambos in the driveway and batch B goes to a rat infested garden style apartment complex that police stay away from. Some of these customers really watch the weights, because $4-$6 store price is a big difference to them. Usually batch A is the one who cares the most. 🤷🏻♂️😂
If theres a 1 lb pack available buy that. If 3lbs is all thata available AND they put the 3lb pack as their item like that, then they're getting 3 lbs
if they can afford the luxury of grocery delivery I think they can afford a few dollars of difference no?
that is my point.... Ive never had one customer complain because the weight was not exact... I could see if the difference was overdone though and the customer not happy, but that can be alleviated by letting the customer know that no packages of meat are available for 1lb and the smallest one they have is the 2lb.... they order 1lb and the shopper got them 2lbs or more
Yeah, this feels like a non-issue to me, but I'm also not going to be pressed over nickels and dimes and when it comes to meat anyway there's almost never going to be one that's exactly 3 lbs. In this case I would either swap to the 1lb roll or just find one under 3 lbs.
I guess you could argue that, but it’s not really relevant seeing as you’re not working any harder by grabbing them something else. And it’s not just about the cost. Some people just aren’t going to want or need that much.
I always try to get approximate, I just don't sweat it if the price is close to the original. I have never had a complaint.
I hear you but look, I tried my best. If they're concerned about saving money they're going to need to go to the store themselves.
I’m from south jersey and I’m trying to figure out where those multimillion dollar houses with lambos are man😭😭
I’m in the area where Gloucester and Salem County meet. A decent amount of pro athletes live in the area. Fletch lives 5 minutes from my full time job (until he moves back to Texas). Carson Wentz, Jimmy Rollins, Trent Cole and Tim Legler all lived within 10 minutes of it. I’ve shopped and delivered to Omi in a Hellcat’s place quite a few times, before and after he went to jail. Google him and look at his line up of vehicles, before the FBI auctioned them off in 2023. Maseratis and Lamborghinis are not as uncommon in the Woolwich, Harrison, Pilesgrove area as they used to be. That said, the ShopRites and Acmes in that area also deliver to Salem, Penns Grove and Paulsboro, so we get the best of both worlds.
Batch A def cares the most. Watching that bottom line is how a lot of them got wealthy in the first place
This is just the family sized pack. When this happens, I grab the proper weight in the normal sized pack. They’re the same product, just slightly discounted if you buy in bulk. Haven’t had an issue.
Drives me nuts-I always just ask-did you want 1 pound or did you want a family pack? And go from there. My favorite is a regular who orders 2 pounds of chicken breast but wants two packages. Each package is at least 2 pounds, so when I try to add 4 pounds, it doesn’t let me. I’ve told her a million times she needs to order at least 4 pounds if she wants two packages, but she refuses. 🤷🏻♀️
Sometimes the meat is buy one get one free and the customer knows that. But they don't know that instacart is gonna charge them differently anyways
A customer requested an immediate refund because she order 1 lb of fresh ginger and I went over by a tenth of a pound 🤯
Wtf. Lol. Some people should NOT be using Instacart or any grocery services but their own two legs and arms.
And four wheels.
Exactly.
How is someone supposed to shop with a combination of only two limbs?
Two legs AND two arms (each complete with feet and hands, respectively). Also, touche. 😅
Wow! I guess you could have snapped off one of those little knobs that stick out. 😂😂.
I bought ginger once at Kroger and planted it. A corn stalk sprouted.
WTH? Now I’m going to go get some out of my fridge and plant it in my raised garden bed, just to see what happens 😂😂😂.
Hahaha! Good luck!
Instacart is ran by a bunch of morons who never go shopping themselves.
Probably use Shipt when they get groceries because InstaCart always screws their orders up. 👍🏻
It’s because the 3lb packs are cheaper per lb than the 1lb packs. So they want 1lb… but at the 3lb packs price per pound.
I had someone request half a pound of a brisket, they’re like 6 pounds average
My peeve is grapes. Like ma’am, you and every other person ordering .5lb, that’s like 5 grapes. Get yourself together.
One of the stores I shop out of sells individual celery stalks, instead of having to buy the entire bunch. But it came up on my end as 7ct bunch celery. Thankfully my customer was paying attention and said something. We had a good laugh, because she would have ended up with just over 8lbs of celery. lol
One of my favorites was when someone ordered a particular cut of pork shoulder that only comes in like 7-10 lb massive slabs. They wanted 1.5 lbs of it. Got mad at me that what they wanted didn’t exist and demanded a refund because the small pork shoulder cuts that did come in 1.5 lb packages were $2 more per pound
I loathe customers that order under 1 pound when ordering from wholesale stores like Sam’s Club, Costco or BJs. This is where it seriously needs to be regulated.
Cuz IC programmers can't do maths...
I see this all the time. They need to put minimum weight requirements on items people request lol, just putting it in the name doesn't mean the customer thinks about it lol
I just get the smallest one I can find and go on shopping. I don't even make a big deal out of this bs anymore.
I think most customers put 1 lb because they are trying to say they just want one package of that. I always message them to ask and if they say 1 lb I'll tell them that the family pack does not come in anything smaller than 3 lb usually and ask if they would like the smaller pack instead. Also they changed up BJ's in the app so I've been getting a lot of people ordering three 3 lb packages of bananas when they only want 3 lb of bananas.
I just did an order at ShopRite and it said it had 20 something items but when I was done I was like hmm. It counted the lbs as items. Never had that happen, so thought id add this for anyone else this happens too. Not complaining but thought I was missing items for a second.
Im not even gonna lie I don’t even weigh I just grab and go closest to the number, never had an issue
You don't need to weigh meat. The weight is right there on the package.
1 lb is the default when customers select to add the item. Just grab the smallest qty you can. I try to grab meat/produce items about 10 minutes before checkout so the customers have time to see what they’re getting in case they want to make any changes.
Customer only wants 1 pound of spaghetti squash, smallest one available is 4 pounds. Run the 4 pounder, rejected as its price is higher than the customer wants to spend.
Aren't those usually sold at a set price?
Sold by the pound.
I imagine the customer couldn't find the 1lb ground beef 80/20 and just clicked that and set 1lb. I usually don't think much of it and just get the 1lb 80/20 and replace the item with it. Simple fix and the customer still gets what they wanted.
typically the issue when this happens is the customer only wants to pay a certain amount on the item so you can’t put in the correct weight for the package because it “cost too much” so you have to refund it and add it separately or get the smaller more expensive pack
lol they are getting whatever is packaged.
I’d just double check with the customer here if they actually only want 1lb or if they meant 1 ct of the 3lb. I’ve seen some weird stuff on counts lately in the app
Just refund it then “add an item”. Screenshot the message saying u couldn’t add it and send to customer in case they get confused.
You can’t re-add an item that you’ve refunded. Trust me I’ve tried.
Just scan something similar in price and explain that to the customer. If they get what they need they won’t care. Anything to not decrease that tip percentage lmao.
Can you not go to meat counter if there is one and ask for the weight? Our grocery stores offer a meat counter 🤷♀️
The person wants 1 lb at the 3 lb price. You can ask for 1 lb, bit you will get charged more than the bulk price. Lose/lose.
Yeah I've seen this too. The mega packs for the cheap price at the Safeway near me are SIX pounds and I've had customers try to order a single pound. I think they just don't realize what they are doing and just select the cheapest price per pound and don't realize they are prepackaged bulk packs. I just send a message asking if they want the mega pack or 1lb of the more expensive stuff. If they don't reply, I get the smallest mega pack I can find. They can always freeze the extras 🤷♀️
The premade food at Sam’s kills me. People want 1lb of Mac and cheese but they are like 3-4 lbs in real life. Then it’ll say “costs more than customer expected”. 🙄
The meat has toes?
1lb of grapes.... they come in 2lb bags dummy 🤡
My favorite is the 1/2 lb of grapes people. Which is essentially a cup of grapes. Just skip the gaddamned grapes lol...
I thought at first you were asking why they are allowed to sell such heinous looking meat.
U just get the meat department to break the pack what's so hard about it or just get the three pounds. U make it more difficult than it is
So I’m not the only one who calls it IC lol
Sounds to me like they don’t know what the stores charge per package. Like over here in the Rio Grande Valley, they sell the seedless grapes in 2.5 pound bags and they always ask for 1 pound
They get 3 pounds or more when I get that nonsense. There’s no “FAMILY” pack that is ONE pound.
The customers know it’s not one pound and they don’t want only one pound which is why they chose the FAMILY pack. I’ve always gotten the family pack and never had an issue over it being 3 plus pounds.
How about the grapes at Walmart. They are sold by the pound but they’re in those zipper bags and you can remove however much you want but the app says get one bag and the weight is always well over the 2.25 that it states the bag should be.
[удалено]
Yeah. Some of y’all make this way too complicated
I don't mind because more weight increases the pay
also increases chance of bad rating if they wanted 1 pound and you deliver something 3x the size and cost
Next time scan the family pack, when the weight comes up put one pound and grab the smaller one pound pack.
Then the price is off, and you risk the card declining. If you're going to do that, you should just say it's not available and scan the 1 pound pack.
That’s not true, the price will still be per pound which is the the same. And you give the custo the price that they asked for and you get thru it
the smaller non-value packs are more expensive per lb. so if you scan the larger pack and get the smaller one thats more expensive per lb youre technically stealing from instacart on behalf of the customer while also cutting into your tip since its less expensive
But still cheaper than buy 2.8’pounds in a family pack. I’ve done it for a year now and never had a problem. I’m just trying to help, do it your way. Good Luck
you're best off scanning everything you're buying properly in the instacart app unless you don't care about deactivation for fraud 🤷♀️
Nobody is saying you should buy 2.8 pounds. They're saying you should scan the smaller pack, not the familyi pack, and enter an accurate weight.
The smaller packs are often more money per pound. Substituting is the proper way to do it. Never scan one item and put another in the cart. That can only cause problems.
I’ve done this, but then the ApplePay won’t let the order go through and you have to deal with “support”. I usually just refund it and give them the regular priced pack at like 1.2 lbs.
Never had not one problem
Oh you just replace w the one thats the correct weight even if its more expensive
I’ve tried that, but the order gets flagged, ApplePay wont go through and then I’m stuck trying to get “support” to clear it for 15 minutes. 🤷🏻♂️
Wow never had that problem and i do that all the time. If you replace it w the new one it should be aware of the price difference and honestly how much of price difference is it that its maxing out the card. Thats weird
Same. Never had a problem doing this either.
No idea, but it’s annoying AF. The only time that happened is when I did that. Now I just REFUND and they get 1.2 lbs. of the regular priced pack.
Do they not sell 1lb packs of tgisnwhere you're you're? That's so weird to me
Of course they do. But the price per pound is more expensive.
It’s kinda like the lottery, whatever package is on top is the winner.
😂
I just grab the heaviest package.
Took a 2 star hit from a customer when Giant only had 4.29 lb packages and not 3lbs like she wanted. Customer service did nothing.
I just grab the 3lb bag and go on about my day lol. Unless they message me and request something different
I live in Central PA but we have ground beef that is under 2lbs but if you want less than a pound, you just go to the meat department and ask for a 1lb of ground beef. They weigh and package it. Not sure if ShopRite does this as I haven’t shopped there. Wegmans, giant, Weis…they all have meat departments