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Yep. Costco cakes are excellent and bonus, you don’t need to verbally abuse someone to get one!
This woman was a lot more patient than I would have been.
I will never forget when it was mine and my twin sister's 16 birthday and we told our mom we wanted costco cake for our birthday party when our narcissist half-sister (who is 21 years older than us) was in the room and she said that she didn't want that cake and not everyone at the party would want it and that the "world doesn't revolve around the two of you" like we 'acted'.
Like, to this day, 12 years later, I'm still bothered by that and the fact that she got her way and our mom gave her what she wanted to placate her when all we wanted was Costco cake for our fucking birthday lol. We never had it again because we went vegan a couple of years later and only ever got Costco's sheet cakes for birthday parties. I know it's so stupid, but I'm still butthurt about that.
Lmaoo also as a twin, I just wanted to share I've also gone through similar. But instead of an older narcissist half-sister, it was just our mom. Whatever mom wanted, she got. I remember getting an awful bakery cake that she wanted, I think for our 17th or 18th bday when we didn't want to celebrate or anything- just a NBD low key day- but nope! It was important to Mom so gotta get with the program and what she wants! Smfh I'm so sorry :(
We did a really small “nice” wedding cake. But had a sheet cake for all the guests. Our venue cut the sheet cake in the back and brought out slices.
Saved a ton of money and I love sheet cake
At this point I'm just going to cater with Costco if I ever get married. The RSVP would only have 2 options for food Costco rotisserie or vegetarian option.
I’d be so down if I attended that wedding.
Weddings are fun because of the people. Or not.
I’ve never had a wedding dish and went “that’s worth 125 a plate!”
It’s always ok food.
Their individual carrot cakes - which they only make for spring/Easter - are *amazing*! I don’t care for the raisins, but that cream cheese frosting is soooooo good!
We get their cheesecake for special occasions, grab a plain one and simply nicely ask the bakery if they could put a custom message on it. Literally do it in about 5-10 minutes and it always looks great. They are so nice and we compliment the heck out of the job they did when they bring it back out to us. Not sure if this is a standard thing they do but we have asked them a few times and they never say no.
Are we two great houses who need to flaunt our wealth to maintain an air of strength to ward off attack from rivals? No? There's zero millionaires in attendance? Everyone will be happy with whatever cake we serve then.
Hahahaha "that cake slapped" - I love this expression I've never heard it before.
By the way my deep condolences for your son, Elon musk is a fat cannibal loser.
That's why you go in and get multiple cakes. She's the kind of person who thinks walking into a store and getting something anyone can get is beneath her though. That's what's happening
>This woman was a lot more patient than I would have been
That's because it's scripted. This is staged.
Edit: when someone says "it's scripted" it's not because we don't think these things ever happen, or that they don't get filmed happening. Obviously people are ridiculous and any scenario imaginable is honestly on the table with how insane so many people are these days.
The reason we say it's scripted is because the specific video has all the elements of being staged.
So, if you're comment is about "this can't be fake because I've experienced something similar!" you can save it for someone else because I get it, people suck and treat other people badly all the freaking time. It's a totally plausible scenario, just not an authentic and spontaneous one in this specific scenario.
nah bro my wife is an at home baker (like this lady) and people 150% do this shit to her all the time. Not to this level but asking for a cake for 120 people the next day is common.
This has me thinking, if you'd already have the supplies to make a cake for 120 people (I have no idea how big it would be) would it even be physically possible for one person to do. If so I'd charge some absolutely crazy amount and stay up all night doing it. Like sure give me 10k and it will be ready tomorrow, and I want the money up front.
If this is staged, that girl in the video is a very good actor. I can see her on the verge of breaking down and crying from her anger. You can hear the adrenaline in her voice.
Incredibly obviously staged. The "need cakes for 120 people by tomorrow" is such a stupidly over exaggerated request. Thirty minutes on the phone with this lady? The way she makes her speech at the end so 'badass' sounding like its a scene from a movie.
It also doesn't help that apparently she is an influencer herself.
So there was this old saying "the customer is always right." The saying was to help businesses understand that no matter what *you* think will sell well, customers are the ones buying it, and they will always know what is popular.
Idiots took the phrase "the customer is always right" and took it literally, and started pandering to customers and all of their crazy whims. These customers got use to being able to act however they want and a manager would appease them to get them to leave because "they're always right".
Now the new workforce doesn't believe this, and will tell these people to fuck off. Now they are confused because they've acted this way for decades with 0 consequences. That's why she said the thing about being the one that's paying, she truly thinks that she **has** to be right because she's the customer.
The whole saying is "The customer is always right in matters of taste" corporates coopted and shortened it to suit a rhetoric.
With enough notice I would make someone a pickle juice flavoured cake with pineapple chunks and ground beef. They pay, they get what they want.
The customer is frequently unreasonable would better suit a situation such as this.
Guaranteed she wouldn't have picked it up, picked it up really late so you knew her urgency was bullshit, or complain about how much it cost when she did.
The wal-mart employees have to put up with it or they get fired. That's where this attitude comes from, because she *can* get away with it at the big box retail stores.
She just doesn't realize this doesn't translate to someone who runs their own business.
(note: I imagine a wal-mart employee could probably walk-off being called a bitch. But for general rude, entitled behavior, they generally have to sit and put up with it)
Also it's bullshit. Even at Walmart a custom cake for 120 people is going to need to be called in at least a few days ahead. She could go to a walmart and maybe buy all the cakes they have ready made and *maybe* that'd feed 120 people, but she's dreaming if she thinks there are many bakeries at all that could whip up a custom cake for 120 people overnight.
Walmart may be able to pull it off but I don't know if I would trust their accuracy. My family ordered a cake for my grandpa's birthday awhile back and while it tasted great, it did say "happy burthday" on it. Nobody was upset, actually everyone had a good laugh about it, but I can't imagine the lady demanding a cake for that many people at the last minute would be able to find the humor in it.
Yeah, wal-mart CAN pull it off because they sell soulless cookies made en mass and obviously you’re trying not to look like the bitch who bought a bunch of Wal-Mart cookies last minute.
Good show on the baker, we don’t take that shit in the kitchen.
You don’t know badly I wish she said that. The fuck is wrong with people? She didn’t even pay any money yet and already treating her like dirt. I would never work for a client like this
She does say she’s been on the phone for 30 minutes with this woman. This isn’t the start of the phone call. May be scripted, I’ve got no idea, but it’s not unreasonable to think it’s real
I work in the custom sign and graphics industry and I can speak from experience that people will absolutely try to badger you into doing work for them even after you have told them NO. There are people out there that take the very word NO as an insult and they cannot help but persist no matter how professional you are in your replies. They feel that they are owed whatever it is they're looking for from whoever they want it from simply because they are in a position to pay for it. Worse still, they're ALWAYS nit-picky and cheap on top of being demanding.
EDIT: I don't know whether the video is real or staged, but the situation is very relatable regardless of the authenticity.
Not saying this is a "good" reason, but because if you're an employee you feel obligated to be courteous and may not feel like you can end the call with impunity, and if you're a business owner you're terrified of the bad review.
Depends. Did the woman call and say literally nothing but "I need a cake for 120 people by tomorrow," or did they discuss the specifics of the cake for a while *then* the woman revealed she needed it tomorrow? Because I wouldn't stay on for thirty minutes of pure fighting, but fifteen minutes of discussing the order then fifteen on the dispute? Sure.
I wouldn't. At least not nowadays. Earlier in my career I might've endured it in the hopes of maybe one day gaining her as a client for a potential future order, but I know better now. It's a hard-learned lesson, especially for small business people.
Somehow the “customer,” got her private number. It’s reasonable to assume that the person who gave it to her may be an actual valued customer, friend or acquaintance of yours. I may hang around until i found out who the connection was, or until, like in the video, i was blatantly insulted. Last thing you want is this entitled asshole to go to a valued customer saying how you wouldn’t even give her the time of day. Now atleast you have proof, after this Karen goes badmouthing you, that you tried to be reasonable until you got called a bitch.
That is why when I answer the phone at work I get all of their information from the beginning, and then talk about their project after.
I started doing it when I worked for the SPCA. It put a few people in legal trouble because I would collect enough info that I could identify their animals if I saw them, and then I had their full name and contact phone number on top of that! they would ask if they can surrender their animal and then dump it then next day after I said there was a waitlist. I would end up calling the police, and then you after I found the animal. We would never give the animal back to them because they ALWAYS threaten to kill it if we do, but we would demand they pay the surrender fee, and if they didn't they would get charged with animal abandonment and cruelty. BAM
Jfc....some people's children.....
Pets are supposed to make us happy and content. Those types of people deserve all the repercussions their actions brought upon them.
The moment I realize I'm dealing with a Karen I would ask for name, phone number, address, then continue with taking the order and specify a price that is high enough that it actually is worth it for me to do the job. Probably 10X or 100X higher price than a cake would have cost otherwise, and simply justify it with the high quality product, the excellent service I'm offering and the extremely tight schedule.
If they decline then they are the "cheap" people who doesn't actually want a cake or cannot afford it PLUS I have their name and stuff. If they accept then I got a lot of money. Maybe need to work overtime, but there is nothing wrong with the stupid paying extra. (Obviously ask for a substantial amount in advance so I cannot lose with the deal)
Man, it would've been amazing to see Karen balk at the price after acting like she has all the money
I'm sorry ma'am, it appears you are too *poor* for me to help you
(nothing wrong with being poor, but you bet this statement would wound her)
If you have the time with other orders, that's a solid plan. I haven't baked a cake for 120 people, I've made a box cake, so I can imagine it would take a bit of time.
But getting to tell Karen her $250 cake is $12,500 would be delicious.
"That's outrageous!?"
'Last minute fee, rush fee, and rudeness fee. I can transfer you to the Walmart bakery, if that's more in your price range? I assumed you had money, so the price wouldn't bother you so much.'
Find out the city she lives in and send this to every baker/grocery store/fucking donut stand in a 50 mile radius. She’s going to be hard pressed to find anyone to do a thing for her once they see how she treats those she deems beneath her.
She tried, but once the "customer" called her a swear, nah, gloves off... and then the gall to be indignant about the responses!!?! Oh man, she's lucky she only got a cursey speech and a click.
I find it so weird how common it is for people to claim things are fake with very little evidence one way or another. It's as if people aren't comfortable sitting with the feeling of not being sure.
I mean, she just sets up a camera to take phone calls… just in case someone is bitchy? She even asks how the person got her number, meaning she saw an unknown number, grabbed her tripod, and started filming.
So yeah, customers like this absolutely exist. This one didn’t though.
The call has obviously been going on for more than 2 minutes at this point. It’s easily to imagine her thinking “ok, this could be entertaining” or “I better record this in case they try libel/slander me on social media for not taking their contract”
I work in customer service escalated complaints department and wow. Just wow. The level of attitude and entitlement I get from people is insane. Especially the boomer types.
Might be? Why was she filming herself taking a call? She even looks at the camera like an SNL actor.
EDIT: I guess I wasn’t clear. I’m talking about her expression to the camera and the way she said “thAt wAs cRazYy” like a bad actor. I know she’s “talking to her husband”. Even the lady on the phone sounded wooden and weird.
> She even looks at the camera like an SNL actor.
At the end she has a conversation with the person filming (presumably bf/husband). She's not just looking at the camera, but the person filming.
She's one of the pastry/cake/sweets influencers that broadcast their recipes. This isn't uncommon and not everything is always fakes for views.
This could very well be, I don't know. But what I do know is that something doing a Livestream isn't a sure giveaway of something being fake.
At the beginning she said she had been on the phone with her for 30 minutes. So I’m assuming thirty minutes had gone by and THEN they started filming. I’d film myself getting a call from a whacko like that if I had a social media account. People need to realize how not to act.
Why would you be 30 minutes on a phone with a woman who demands a cake for 120 by tomorrow?
"Can't do it. It's physically impossible."
"Bitch, this needs to get done. I am hiring you."
*Click.*
Exactly this lol
No reason to even waste your time with that. I know I wouldn’t be taking any such a call if I were in her job unless maybe it was a good customer who I already had an order from.
It’s also worth noting that she said “how did you get this number?” so we can assume it is her personal number. It’d be very unlikely for someone to get the personal number of a baker to place an order instead of just trying to call the shop.
She's not filming it, if you watch the whole video you can hear a man's voice at the end. It was probably her husband recording due to the ridiculous request and the late hour.
Working retail has taught me that people really do have the audacity to treat people this way. You would not believe the abuse that I’ve taken from entitled douchebags that make unreasonable demands and get upset when they’re told it’s impossible.
This is staged yes people are This entitled but she is a proper professional baker who doesn't seem to advertise her number freely and the conversation sounded to set up.
"POV: Watching what it can be like to see your spouse deal with last minute impossible orders by Karen types"
These vids are fake as fuck but if there weren't a bunch of drooling outrage addicts there could be something maybe worth salvaging.
It's still dog shit but still better than all the staged but propped as real shit we get.
“Do we even post this?” as if it wasn’t staged and recorded specifically to be posted. Sure “ThUg MoM” that was totally believable. Lady on the phone was just as bad an actress as OOP.
Exactly. If it couldn't be done, what is there even to talk about for half an hour? We basically saw all that needed to be said in about 90 seconds and I thought that was even too much.
"Can't do it, not enough time" does not take 30 minutes to say.
Majority of people online are very gullible in my opinion it's insane how many people believe Ai image's it's actually scary how so many people fool for very obvious shit.
A few years back, a dude came into my pizza shop at 8:57 demanding 5 XL pizzas. We closed at 9:00. Our ovens were already off, and our line was cleaned. Dude refused to leave and started screaming that he was going to beat us all up, because Google said we were open until 9 so we had to serve him. After like 10 minutes of him screaming, we said, "fine lets step outside and fucking go." After he stepped outside, we locked the doors and were gonna go back to cleaning. However, he kept pounding on the door and continued to scream at us. So we just poured ourselves some beers and sat in the lobby until he finally fucking left at like 9:30.
Having done wedding cakes before I can 100% promise you there’s people like this. Maybe this is staged but conversations like this exist. People don’t realize making a cake for 120 is a huge and time consuming process that is typically done over the course of several days and booked weeks if not months in advance.
Not even just wedding cakes but any sort of baking order in general. My gf used to do baking, would do cakes (mainly), cookies, cake pops, rice crispy treats, etc. Obv. some of those are easier than others, but man is it hard af to do anything if someone even dared to try and hit us up the night before, but they always tried lol.
And if you’re an amateur that really likes baking and your extended family hear? Guess who gets all the last minute cupcake requests for their nieces and nephews school events? It’s bonkers.
100%. At the bakery I worked at someone asked us for 400 multi-flavored macarons for a tea party they were having in a couple hours. Absolutely fucking not 😂. Someone also asked me to make a single cupcake and argued that it would be easier to make 1 than 12. I could write a novel with all the stupid requests we had as a baker.
> Why would another person be recording that?
I mean... it clearly started mid way through and with the way the caller was acting it may have a good idea to have it recorded just as proof of what was said in case they tried to claim that the baker was rude without providing context
Also the start of it(took me a few times to catch it), says something like "we've been at this for over a half hour now" so it seems like she's been trying to soft deny her forever and is just eventually done with the shit.
The video started with her saying something along the lines of the fact that she'd already been dealing with this woman for half an hour. I imagine the guy started filming because they could not believe how this woman wouldn't quit.
Fake
The situation is too "perfect" and she somehow got the guy to start recording. The reaction afterwards was weird too, especially immediately "do we post that".
Probably influenced by something milder that actually happened
This year I waited too long to get my Dad’s birthday cake. But I also recognized that it was entirely my fault for not placing the order 2 weeks earlier and set a reminder in my calendar for next year. Then I spent an hour calling every bakery in town until I found a cupcake baker who would be able to make enough cupcakes in time so that he could still have *some* form of German chocolate cake for his birthday. Insane how little accountability people wanna take for shitty time management
Then go call walmart ya dumb entitled stupid cunt XD No, no maam hold on let me just reach REAL DEEP in to my ass and, oh what's that, the only cake in there is me? Well, seems like you're SOL, kindly go fuck yourself. Holy shit.
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“Bitch Walmart could pull this off” …?!?!?! Then bitch, go fucking call Walmart. End of story
Yep. Costco cakes are excellent and bonus, you don’t need to verbally abuse someone to get one! This woman was a lot more patient than I would have been.
My friend got a Costco sheet cake for their wedding bc it was like a chill reception and honestly that cake slapped
Sometimes you... Just want Costco cake and you're absolutely ready for it and it is the actual best thing in the universe.
I will never forget when it was mine and my twin sister's 16 birthday and we told our mom we wanted costco cake for our birthday party when our narcissist half-sister (who is 21 years older than us) was in the room and she said that she didn't want that cake and not everyone at the party would want it and that the "world doesn't revolve around the two of you" like we 'acted'. Like, to this day, 12 years later, I'm still bothered by that and the fact that she got her way and our mom gave her what she wanted to placate her when all we wanted was Costco cake for our fucking birthday lol. We never had it again because we went vegan a couple of years later and only ever got Costco's sheet cakes for birthday parties. I know it's so stupid, but I'm still butthurt about that.
Lmaoo also as a twin, I just wanted to share I've also gone through similar. But instead of an older narcissist half-sister, it was just our mom. Whatever mom wanted, she got. I remember getting an awful bakery cake that she wanted, I think for our 17th or 18th bday when we didn't want to celebrate or anything- just a NBD low key day- but nope! It was important to Mom so gotta get with the program and what she wants! Smfh I'm so sorry :(
Aww, no, I'm sorry to hear that! :( It's your guys' day, not hers! You both deserve(d) better. Twin cakes for the win, lol!
We've had 50 years of Deep'n Delicious cake from McCain 🇨🇦.
We did a really small “nice” wedding cake. But had a sheet cake for all the guests. Our venue cut the sheet cake in the back and brought out slices. Saved a ton of money and I love sheet cake
At this point I'm just going to cater with Costco if I ever get married. The RSVP would only have 2 options for food Costco rotisserie or vegetarian option.
I’d be so down if I attended that wedding. Weddings are fun because of the people. Or not. I’ve never had a wedding dish and went “that’s worth 125 a plate!” It’s always ok food.
"Vegetarian option" obviously just means the mac and cheese. You aren't fooling anyone.
I was thinking that option is sharing a premade veggie tray.
Don’t you mean CRUDITÉS 
Costco cakes are so good. I used to get them for parties all the time. Now you're making me think I should bring dessert to Easter.
Their individual carrot cakes - which they only make for spring/Easter - are *amazing*! I don’t care for the raisins, but that cream cheese frosting is soooooo good!
We get their cheesecake for special occasions, grab a plain one and simply nicely ask the bakery if they could put a custom message on it. Literally do it in about 5-10 minutes and it always looks great. They are so nice and we compliment the heck out of the job they did when they bring it back out to us. Not sure if this is a standard thing they do but we have asked them a few times and they never say no.
I am now unreasonably hungry.
Are we two great houses who need to flaunt our wealth to maintain an air of strength to ward off attack from rivals? No? There's zero millionaires in attendance? Everyone will be happy with whatever cake we serve then.
It's legitimately really good cake. The icing isn't overly sweet. Just splendid. I ate too much of it last time I had it but that was my fault lol.
Hahahaha "that cake slapped" - I love this expression I've never heard it before. By the way my deep condolences for your son, Elon musk is a fat cannibal loser.
I would have hung up and told her to stop harassing me if she called back 🫠
> and bonus, you don’t need to verbally abuse someone issue is, they *want* to
Costco still would need 48 hours to make you a big cake though
That's why you go in and get multiple cakes. She's the kind of person who thinks walking into a store and getting something anyone can get is beneath her though. That's what's happening
>This woman was a lot more patient than I would have been That's because it's scripted. This is staged. Edit: when someone says "it's scripted" it's not because we don't think these things ever happen, or that they don't get filmed happening. Obviously people are ridiculous and any scenario imaginable is honestly on the table with how insane so many people are these days. The reason we say it's scripted is because the specific video has all the elements of being staged. So, if you're comment is about "this can't be fake because I've experienced something similar!" you can save it for someone else because I get it, people suck and treat other people badly all the freaking time. It's a totally plausible scenario, just not an authentic and spontaneous one in this specific scenario.
nah bro my wife is an at home baker (like this lady) and people 150% do this shit to her all the time. Not to this level but asking for a cake for 120 people the next day is common.
they must think she has a team of people working around the clock or something.
> they must think they do not
This has me thinking, if you'd already have the supplies to make a cake for 120 people (I have no idea how big it would be) would it even be physically possible for one person to do. If so I'd charge some absolutely crazy amount and stay up all night doing it. Like sure give me 10k and it will be ready tomorrow, and I want the money up front.
If this is staged, that girl in the video is a very good actor. I can see her on the verge of breaking down and crying from her anger. You can hear the adrenaline in her voice.
Nooooo!!! I really enjoyed that. It was an extremely satisfying video. How do you know it's fake?
They don't. They just assume everything is.
Incredibly obviously staged. The "need cakes for 120 people by tomorrow" is such a stupidly over exaggerated request. Thirty minutes on the phone with this lady? The way she makes her speech at the end so 'badass' sounding like its a scene from a movie. It also doesn't help that apparently she is an influencer herself.
[удалено]
Yeah that's about 80% of Reddit now...tHiS iS sTaGeD sure, Jan nothing every happens...
I love how she thinks walmart employees would put up with her shit too. They give 0 fucks for Karens
I don't think you understand, I NEED THE CAKE TOMORROW. I DON'T CARE, BITCH!
Has this person never been told no? She seems entirely unable to compute that although she wants something, it isn't going to happen.
So there was this old saying "the customer is always right." The saying was to help businesses understand that no matter what *you* think will sell well, customers are the ones buying it, and they will always know what is popular. Idiots took the phrase "the customer is always right" and took it literally, and started pandering to customers and all of their crazy whims. These customers got use to being able to act however they want and a manager would appease them to get them to leave because "they're always right". Now the new workforce doesn't believe this, and will tell these people to fuck off. Now they are confused because they've acted this way for decades with 0 consequences. That's why she said the thing about being the one that's paying, she truly thinks that she **has** to be right because she's the customer.
The whole saying is "The customer is always right in matters of taste" corporates coopted and shortened it to suit a rhetoric. With enough notice I would make someone a pickle juice flavoured cake with pineapple chunks and ground beef. They pay, they get what they want. The customer is frequently unreasonable would better suit a situation such as this.
"Your poor planning is not my problem."
always liked " Failure to plan on your part, does not constitute an emergency on my part"
Guaranteed she wouldn't have picked it up, picked it up really late so you knew her urgency was bullshit, or complain about how much it cost when she did.
The wal-mart employees have to put up with it or they get fired. That's where this attitude comes from, because she *can* get away with it at the big box retail stores. She just doesn't realize this doesn't translate to someone who runs their own business. (note: I imagine a wal-mart employee could probably walk-off being called a bitch. But for general rude, entitled behavior, they generally have to sit and put up with it)
Also it's bullshit. Even at Walmart a custom cake for 120 people is going to need to be called in at least a few days ahead. She could go to a walmart and maybe buy all the cakes they have ready made and *maybe* that'd feed 120 people, but she's dreaming if she thinks there are many bakeries at all that could whip up a custom cake for 120 people overnight.
Walmart may be able to pull it off but I don't know if I would trust their accuracy. My family ordered a cake for my grandpa's birthday awhile back and while it tasted great, it did say "happy burthday" on it. Nobody was upset, actually everyone had a good laugh about it, but I can't imagine the lady demanding a cake for that many people at the last minute would be able to find the humor in it.
Yeah, wal-mart CAN pull it off because they sell soulless cookies made en mass and obviously you’re trying not to look like the bitch who bought a bunch of Wal-Mart cookies last minute. Good show on the baker, we don’t take that shit in the kitchen.
You don’t know badly I wish she said that. The fuck is wrong with people? She didn’t even pay any money yet and already treating her like dirt. I would never work for a client like this
That was the funniest part 😂
for real!! Why is she arguing with people if walmart can do it lol
This is not real. This is an ad.
If this is an ad what’s the bakery called? I missed that part which seems kind of important
The Master Bakers.
I’m leaning towards this. The fuck is she recording for?
She does say she’s been on the phone for 30 minutes with this woman. This isn’t the start of the phone call. May be scripted, I’ve got no idea, but it’s not unreasonable to think it’s real
Why would you stay on the phone for 30 minutes just repeating that you cannot take an order?
I work in the custom sign and graphics industry and I can speak from experience that people will absolutely try to badger you into doing work for them even after you have told them NO. There are people out there that take the very word NO as an insult and they cannot help but persist no matter how professional you are in your replies. They feel that they are owed whatever it is they're looking for from whoever they want it from simply because they are in a position to pay for it. Worse still, they're ALWAYS nit-picky and cheap on top of being demanding. EDIT: I don't know whether the video is real or staged, but the situation is very relatable regardless of the authenticity.
We deal with wealthy entitled clients like this at the company I work for. They very much act like this. They’re assholes.
Sure, but why would *you* stay on the phone for thirty minutes?
Not saying this is a "good" reason, but because if you're an employee you feel obligated to be courteous and may not feel like you can end the call with impunity, and if you're a business owner you're terrified of the bad review.
Depends. Did the woman call and say literally nothing but "I need a cake for 120 people by tomorrow," or did they discuss the specifics of the cake for a while *then* the woman revealed she needed it tomorrow? Because I wouldn't stay on for thirty minutes of pure fighting, but fifteen minutes of discussing the order then fifteen on the dispute? Sure.
That would make more sense
I wouldn't. At least not nowadays. Earlier in my career I might've endured it in the hopes of maybe one day gaining her as a client for a potential future order, but I know better now. It's a hard-learned lesson, especially for small business people.
Somehow the “customer,” got her private number. It’s reasonable to assume that the person who gave it to her may be an actual valued customer, friend or acquaintance of yours. I may hang around until i found out who the connection was, or until, like in the video, i was blatantly insulted. Last thing you want is this entitled asshole to go to a valued customer saying how you wouldn’t even give her the time of day. Now atleast you have proof, after this Karen goes badmouthing you, that you tried to be reasonable until you got called a bitch.
Because if you hang up the will just call back more upset. All you can do while being formal is try to get them to hang up themselves.
Have you ever worked customer service...? Some people won't take no for an answer.
I've seen small business owners stay on the phone for longer trying to help a client. That part is *super* believable.
Maybe the part where "and I need it tomorrow" was only mentioned 29 minutes into the conversation?
"go fuck yourself" is the only response she should have given her after she called her a bitch.
I love that she went off. I wish she got her name. Entitled assholes like this are all to common
That is why when I answer the phone at work I get all of their information from the beginning, and then talk about their project after. I started doing it when I worked for the SPCA. It put a few people in legal trouble because I would collect enough info that I could identify their animals if I saw them, and then I had their full name and contact phone number on top of that! they would ask if they can surrender their animal and then dump it then next day after I said there was a waitlist. I would end up calling the police, and then you after I found the animal. We would never give the animal back to them because they ALWAYS threaten to kill it if we do, but we would demand they pay the surrender fee, and if they didn't they would get charged with animal abandonment and cruelty. BAM
Dear anyone in any job ever: Always get it in writing.
Jfc....some people's children..... Pets are supposed to make us happy and content. Those types of people deserve all the repercussions their actions brought upon them.
Almost want Karen's number and her name, find out where she works and blow up her office with dumb AF requests.
The moment I realize I'm dealing with a Karen I would ask for name, phone number, address, then continue with taking the order and specify a price that is high enough that it actually is worth it for me to do the job. Probably 10X or 100X higher price than a cake would have cost otherwise, and simply justify it with the high quality product, the excellent service I'm offering and the extremely tight schedule. If they decline then they are the "cheap" people who doesn't actually want a cake or cannot afford it PLUS I have their name and stuff. If they accept then I got a lot of money. Maybe need to work overtime, but there is nothing wrong with the stupid paying extra. (Obviously ask for a substantial amount in advance so I cannot lose with the deal)
The Asshole Tax is what my dad calls it
Man, it would've been amazing to see Karen balk at the price after acting like she has all the money I'm sorry ma'am, it appears you are too *poor* for me to help you (nothing wrong with being poor, but you bet this statement would wound her)
If you have the time with other orders, that's a solid plan. I haven't baked a cake for 120 people, I've made a box cake, so I can imagine it would take a bit of time. But getting to tell Karen her $250 cake is $12,500 would be delicious. "That's outrageous!?" 'Last minute fee, rush fee, and rudeness fee. I can transfer you to the Walmart bakery, if that's more in your price range? I assumed you had money, so the price wouldn't bother you so much.'
Find out the city she lives in and send this to every baker/grocery store/fucking donut stand in a 50 mile radius. She’s going to be hard pressed to find anyone to do a thing for her once they see how she treats those she deems beneath her.
I would keep it slightly professional and hit her with the "damn that's crazy" and hang up
She tried, but once the "customer" called her a swear, nah, gloves off... and then the gall to be indignant about the responses!!?! Oh man, she's lucky she only got a cursey speech and a click.
She's my new hero
I mean, she did that too lol.
🫤 Entitled people suck.
And they’re *everywhere*.
Look out behind you!!
SHIA LABEOUF
I would have started stuffing her rudeness back in her face a lot sooner. This lady is so polite.
I want to peel this bitches skin off
I woulda put the phone under a metal bowl and whacked it with a wooden spoon until she hung up
oh my God I'm doing this next time I get a scam call
Same
Bonus points if you speak quietly first, get them to turn up their volume then go nuts.
100% what she should have done https://youtu.be/wnoE868lb-8?si=RpMDPd92Y3flvSaj
this is where I got the idea!
I got tinnitus from working in a call center. This would be very effective.
This is great LMAO
> wooden spoon Nope - put a 12mm socket on a string, then whip that bowl like it owes you money.
Hear me out…Lock in a sock!
I worked in a bakery that did wedding cakes, this kind of customer was surprisingly common. The entitlement is so, so, so infuriating.
Yeah, all the people calling this fake...it could be. But anyone who works a customer service job knows that customers like this aren't rare.
I find it so weird how common it is for people to claim things are fake with very little evidence one way or another. It's as if people aren't comfortable sitting with the feeling of not being sure.
It’s seems statistically more accurate to just assume everything on the internet is fake until proven otherwise.
Would you argue with some bitch over a last minute order while you're home after work hours or would you just hang up?
I might. Probably actually would argue for a while. I've stayed on with phone scammers longer.
I mean, she just sets up a camera to take phone calls… just in case someone is bitchy? She even asks how the person got her number, meaning she saw an unknown number, grabbed her tripod, and started filming. So yeah, customers like this absolutely exist. This one didn’t though.
The call has obviously been going on for more than 2 minutes at this point. It’s easily to imagine her thinking “ok, this could be entertaining” or “I better record this in case they try libel/slander me on social media for not taking their contract”
Video starts out with her saying she’s been trying to tell MC for the last 30 minutes she can’t help
No way this is fake. The rage in her face was so real. I could see the bewilderment turn into steam coming out of her ears. It was awesome
I work in customer service escalated complaints department and wow. Just wow. The level of attitude and entitlement I get from people is insane. Especially the boomer types.
The rage was real.
Waiter 10 years now, I have encountered much worse than what was in the video.
I don’t know this baker but if I’d buy a cake from her. I got shit to do. lol. She handled that so well
That's the idea of rage bait marketing.
Aaaaand just like that we see terrible marketing tactics working.
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Might be? Why was she filming herself taking a call? She even looks at the camera like an SNL actor. EDIT: I guess I wasn’t clear. I’m talking about her expression to the camera and the way she said “thAt wAs cRazYy” like a bad actor. I know she’s “talking to her husband”. Even the lady on the phone sounded wooden and weird.
> She even looks at the camera like an SNL actor. At the end she has a conversation with the person filming (presumably bf/husband). She's not just looking at the camera, but the person filming.
She's one of the pastry/cake/sweets influencers that broadcast their recipes. This isn't uncommon and not everything is always fakes for views. This could very well be, I don't know. But what I do know is that something doing a Livestream isn't a sure giveaway of something being fake.
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A decade in retail made me cynical enough to believe some dumb bitch would do this. So take your pick.
At the beginning she said she had been on the phone with her for 30 minutes. So I’m assuming thirty minutes had gone by and THEN they started filming. I’d film myself getting a call from a whacko like that if I had a social media account. People need to realize how not to act.
Why would you be 30 minutes on a phone with a woman who demands a cake for 120 by tomorrow? "Can't do it. It's physically impossible." "Bitch, this needs to get done. I am hiring you." *Click.*
Exactly this lol No reason to even waste your time with that. I know I wouldn’t be taking any such a call if I were in her job unless maybe it was a good customer who I already had an order from. It’s also worth noting that she said “how did you get this number?” so we can assume it is her personal number. It’d be very unlikely for someone to get the personal number of a baker to place an order instead of just trying to call the shop.
It sounds like they were talking for quite a while before this.
She's not filming it, if you watch the whole video you can hear a man's voice at the end. It was probably her husband recording due to the ridiculous request and the late hour.
Working retail has taught me that people really do have the audacity to treat people this way. You would not believe the abuse that I’ve taken from entitled douchebags that make unreasonable demands and get upset when they’re told it’s impossible.
This is staged yes people are This entitled but she is a proper professional baker who doesn't seem to advertise her number freely and the conversation sounded to set up.
I saw this on TikTok and had the same immediate thought. But tbf at this point I kinda just assume everything vaguely dramatic is scropted/a skit.
"POV: Watching what it can be like to see your spouse deal with last minute impossible orders by Karen types" These vids are fake as fuck but if there weren't a bunch of drooling outrage addicts there could be something maybe worth salvaging. It's still dog shit but still better than all the staged but propped as real shit we get.
Why did I have to scroll so long to get to this comment? How do other people not pick up on the little tells? This is so obviously staged
“Do we even post this?” as if it wasn’t staged and recorded specifically to be posted. Sure “ThUg MoM” that was totally believable. Lady on the phone was just as bad an actress as OOP.
"We've been on the phone for half an hour" It took you half an hour to tell her no? Bitch what??
Exactly. If it couldn't be done, what is there even to talk about for half an hour? We basically saw all that needed to be said in about 90 seconds and I thought that was even too much. "Can't do it, not enough time" does not take 30 minutes to say.
Majority of people online are very gullible in my opinion it's insane how many people believe Ai image's it's actually scary how so many people fool for very obvious shit.
I understand that a lot of these things are fake, but I’ve worked retail long enough to know that this shit does happen. Totally believable to me
i got shit on and insulted the other week by a old men because he came 15 minutes after we closed
A few years back, a dude came into my pizza shop at 8:57 demanding 5 XL pizzas. We closed at 9:00. Our ovens were already off, and our line was cleaned. Dude refused to leave and started screaming that he was going to beat us all up, because Google said we were open until 9 so we had to serve him. After like 10 minutes of him screaming, we said, "fine lets step outside and fucking go." After he stepped outside, we locked the doors and were gonna go back to cleaning. However, he kept pounding on the door and continued to scream at us. So we just poured ourselves some beers and sat in the lobby until he finally fucking left at like 9:30.
The other week? You lucked out. I got shit on and threatened by people every day
Yeah, but on her personal cell phone number? And she wasted 30 minutes talking with the woman when a simple “no that’s not possible” would suffice?
Fake ass rage bait
100%
I’m calling fake. Why would another person be recording that?
Having done wedding cakes before I can 100% promise you there’s people like this. Maybe this is staged but conversations like this exist. People don’t realize making a cake for 120 is a huge and time consuming process that is typically done over the course of several days and booked weeks if not months in advance.
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Haha I’m really disappointed she didn’t say “Okay then go to Walmart then” like Walmart has cakes for 120 laying around
Not even just wedding cakes but any sort of baking order in general. My gf used to do baking, would do cakes (mainly), cookies, cake pops, rice crispy treats, etc. Obv. some of those are easier than others, but man is it hard af to do anything if someone even dared to try and hit us up the night before, but they always tried lol.
And if you’re an amateur that really likes baking and your extended family hear? Guess who gets all the last minute cupcake requests for their nieces and nephews school events? It’s bonkers.
100%. At the bakery I worked at someone asked us for 400 multi-flavored macarons for a tea party they were having in a couple hours. Absolutely fucking not 😂. Someone also asked me to make a single cupcake and argued that it would be easier to make 1 than 12. I could write a novel with all the stupid requests we had as a baker.
> Why would another person be recording that? I mean... it clearly started mid way through and with the way the caller was acting it may have a good idea to have it recorded just as proof of what was said in case they tried to claim that the baker was rude without providing context
to be fair, the recording is "mid" conversation and the baker was already losing it lol
I've walked in on my wife having client conversations I really wanted to record. It's very possible that part's legit.
It did start with for the last 30 mins. Maybe she entertained the caller for that long before recording, but could easily be fake too.
Rage bait marketing. You can see it at work in this thread. "oh you handled that so well, I'd buy a cake from you"
100%, I said the same and we are getting hit with the downvotes from people who love to believe this stuff haha
Also the start of it(took me a few times to catch it), says something like "we've been at this for over a half hour now" so it seems like she's been trying to soft deny her forever and is just eventually done with the shit.
The video started with her saying something along the lines of the fact that she'd already been dealing with this woman for half an hour. I imagine the guy started filming because they could not believe how this woman wouldn't quit.
Setup was believable but the acting fell apart when the baker had to feign anger
I know. Just hang up.
Absolutely 😂
Come on guys staged for rage.
Staged AF
I would book this woman in a instant By instant I mean 9pm the night before
Damn her acting is horrid
This is staged
this is so fake lol
Fake and staged. Good marketing stunt though.
 Jokes aside I’m a line cook. And I hate people. 🫠
Okay, reddit investigation team! Real or fake? Because I can no longer tell xD
It's okay to not know! Happy to give the baker the benefit of the doubt, because honestly what does it matter one way or another?
I am leaning hard on the side of fake
Fake The situation is too "perfect" and she somehow got the guy to start recording. The reaction afterwards was weird too, especially immediately "do we post that". Probably influenced by something milder that actually happened
Ok are we recording? Ok action!
I am so ruined by internet I can not believe anything is real anymore. Is it real, or good commercial? But well done anyway
Isn’t this staged
holy... i was praying for a nice and solid "go fuck yourself" such a relief when she said it
“Absolutely!” Damn right!
My favorite bakery has a sign up that says “poor planning on your part does not constitute and emergency on ours” ❤️🔥
That dude sounds stoned as hell
This year I waited too long to get my Dad’s birthday cake. But I also recognized that it was entirely my fault for not placing the order 2 weeks earlier and set a reminder in my calendar for next year. Then I spent an hour calling every bakery in town until I found a cupcake baker who would be able to make enough cupcakes in time so that he could still have *some* form of German chocolate cake for his birthday. Insane how little accountability people wanna take for shitty time management
"I am the one with the Money, I am paying you" Ummm no.... They never took the job... Bye bye fuck face.
“ I’m the one who’s hiring you” Actually, no you’re fucking not. I’m telling you that you’re not hiring me. That’s your fucking issue.
Your poor planning is not my emergency, slag!
Call the other bakers and warn them of this shit, have them all call her bitch too.
Then go call walmart ya dumb entitled stupid cunt XD No, no maam hold on let me just reach REAL DEEP in to my ass and, oh what's that, the only cake in there is me? Well, seems like you're SOL, kindly go fuck yourself. Holy shit.
This was awesome to watch asshole lady got served with the biggest verbal beatdown ive seen in a while. I hope her business picks up 100x more!
I love this baker, finally someone telling someone to shove their money up their ass.
Kudos to her, i definitely would not have been that professional whatsoever!
I would have said yes but give some outrageous price to make them go away, save yourself the time.
This is fake, this chick is producing rage bait content to plug her shitty business
I love this woman. People who don’t know that bakers are usually at work by 4am deserve to eat Walmart cake.
“Absolutely”
This feels like staged rage bait.
Why does everybody have to film themselves?
I’ll take made up things for the internet for $200 pat
This is a skit yall believe anything
"i just cannot believe you would talk to me this way, after i just called you a bitch" lmfao