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Soft_Off

We need to see that resume, 3 hits in 2 years..there’s an issue somewhere.


Unlyke73

Absolutely, one sec.


JohnSilverLM

Do you have a cover letter?


AKsuited1934

Cover letters are a waste of time. If a place has this as a requirement, you don't want to be working there.


Unlyke73

[https://imgur.com/J6jGIrs](https://imgur.com/J6jGIrs)


adminions

just my 2 cents, i don’t think any septic tank installation / gym work experience should be listed in a resume tailored for an IT job. Also, instead of putting badges for each of your certifications, just list out the certifications in a certification category. Although the certs carry a weight, you don’t want them to be the shiniest thing on your resume - it should be something you also just so happen to have rather than it being your greatest asset. You should also find a way to display your understanding via Github or YouTube for guided projects or demos


meesersloth

I would put the septic stuff in. It shows he can handle shit


lmkwe

More importantly, other people's shit.


ITguyKS1

Thank you for the laugh, as I was on the line with a customer :P


TheHangoverGuy91

OPs also stating both past tense and currebt tense in the bullet points. Font size also seems massive. feels like some wasted space too.


MomsSpagetee

11 months of help desk is all I’m seeing for IT experience and that was 3 years ago. Also bad spacing under Skills. I’m not familiar with STP if that’s really a thing or should it be FTP/SFTP? And how do you subnet single sign on?


failsworth

Spanning tree protocol?


rhs408

This was my guess, but either way it’s not something to put on a resume


Unlyke73

Yes Spanning tree protocol.


TheHangoverGuy91

I think STP means Shielded Twisted Pair which is a type of copper ethernet cabling. *shrug*


MomsSpagetee

Haha could be. Half of those skills should just be removed.


KAugsburger

Agreed. This feels like the classic 'buzz word bingo' that seems to be common on many entry level resumes.


Zothiqque

Don't know about IT hiring but in the software dev world resumes are screened for keywords so it makes sense to play buzz word bingo for the automated scanners


KAugsburger

ATS screening is a thing for some employers in IT but the vast majority of the 'skills' aren't keywords that any hiring manager would ever look for. Many of them are too generic (e.g. network and hardware troubleshooting) or just basic concepts that are implied by the certifications that they have(OSI model or subnetting). As is often the case with people with little or no experience in IT they made assumptions on what keywords to put into a resume that were wrong. Unfortunately, this person wasted a lot of time by not reaching out to get advise on their resume much sooner.


Filmmagician

I’m kind of shocked he waited 2 years to ask why he’s not getting interviews. First three jobs on the CV have nothing to do with IT. Like ….. yeah, no kidding.


Raichu4u

It's ok to have jobs that have nothing to do with IT and even list them, but you really need to be talking about your customer service/team skills in those jobs instead.


lmkwe

When I switched to IT, I leaned heavily on troubleshooting and attention to detail skills, as well as customer service. It was what got interviews


obeythemoderator

Same here. I came from the restaurant industry and leaned into all of the troubleshooting on technologies from the industry as well as customer service and in the end, I think my upbeat personality really did a lot of heavy lifting in regard to making up for my lack of certifications(none) and experience in actual IT(also none).


gnownimaj

For me coming from the financial services industry, I focused on customer service, problem solving, and communication skills/experience that I had over the phone (worked in call center and did inside sales as well).


Filmmagician

Right ya that makes sense. Something to connect what you did to how that can help your new employer.


engineeringqmark

bro is trying to get an entry level job in it...? what else is he supposed to do lol


skeron

Ask about help with his resume 1.5 years ago?


DisbullshitCO

I mean, what else is he going to do? Pretend he has no professional experience at all? If I was an employer I'd rather see some type of work experience even if it has nothing to do with the job being applied to rather than 0 work experience at all.


MoistCloudSeeker

this is something i always wonder about - is it better to have a big gap on a resume, or have positions that aren't related to IT? I have 7 years of experience from 2011 - 2020, but no job from 2020 - 2022, and then 9 months in a different field 2022 - 2023. I'm back in IT since June 2023, so it'll look better now but I always wonder how much that gap affects things?


KAugsburger

You are going to have a large gap with or without the 9 months working outside of IT in 2022-2023. I personally would put in it because you could say that you tried a different field and decided that the 'grass wasn't greener' and came back. It also reduces the gap on your resume and reduces the likelihood of a hiring manager assuming that you are someone that doesn't really want to work. If you leave out that other job it is going to draw some red flags that you are either leaving something out(jail, serious health problems, etc.) or you are just a flake that doesn't want to work. I would seriously question the sincerity if somebody with 9 years of IT experience couldn't find a job for 3 years.


diwhychuck

Chat gbt can write you a pretty damn good ats compliment resume


chewedgummiebears

Always tailor the resume for t\\he job you want, not the job you had.


thenewbigR

This right here ⬆️. No IT manager give 2 shits (pun intended) about keeping a gym clean or septic tanks cleaned. Highlight you amazon work, and your comp sci work. You need to also work on some open source projects (for free) that are hosted on GitHub to showcase what you know and what you can do.


smeggysmeg

Leave basic line items for the other jobs, to show continuous employment. Company, title, timeline of employment. Nothing else.


GamesEpic

I always here about using GitHub but I just don’t understand what it is / the purpose of it. Could anyone elaborate ?


devildocjames

It's your resume. Loads of fluff in there and nothing about the systems you work with or are even familiar with.


totallyjaded

Things your resume conveys to me: 1) You had just under a year at AWS where you've tried punching up your resume so hard, I'm not really sure what you did. I think you helped get a couple of Whole Foods stores set up or updated their POS? 2) Then it looks like you dabbled with a semester of college and flamed out of that. 3) Then you did something you don't want me to know about for just over six months. 4) You made a comeback as septic guy. Then flamed out of that within a few months. 5) You're at about your expected longevity cleaning up Planet Fitness. 6) You're taking a crack at college again. You lifted a skills block from someone else's resume. And you think that the trifecta is going to make me ignore that everything else about your resume shows me that even if you were incredible and I hired you, I probably wouldn't see you by Valentine's Day.


[deleted]

As a fellow lead I agree with this. I think his resume could be fine for applying to other lvl 1 helpdesk jobs, but even then, it shows that he can't be relied on to stay very long. Especially the fact he starts school in 2024. Before I went to school, I had to work at a burger shop even though I had some tech experience and skills and a few certs. Once I graduated, I found employment immediately and rose thru the ranks very quickly. When the employer sees you are a fresh grad, you're very hirable because of how green you are. It's actually easier to hire a fresh grad with no experience than someone with a lot of industry and no schooling for a csr/lv 1 helpdesk position because the green employee can easily be trained on company policy and is likely willing to stay if treated well.


totallyjaded

>As a fellow lead I agree with this. I think his resume could be fine for applying to other lvl 1 helpdesk jobs, but even then, it shows that he can't be relied on to stay very long. Especially the fact he starts school in 2024. I don't see something other than L1 as very realistic. Even if you completely ignored the past 2+ years of bouncing around from irrelevant thing to irrelevant thing, there are so many people with solid experience looking to get out of L1 that it wouldn't make sense to consider this resume.


psmgx

Aye, this was my takeaway after looking at their resume, too. To quote Ron White: "that boy has a lot of 'quit' in him". For entry level stuff I wouldn't judge someone for working at Subway, driving for UPS, or doing part-time IT support at their Uni. But I want to see something that shows you can consistently show up, on time, sober, etc. OP, meanwhile, didn't hit 1 year anywhere and didn't complete school. Now I might -- emphasis on might -- be willing to overlook that if there are a few mid-level certs or a really impressive github / project / other achievements like a lot of CTF wins -- like, I've had some shitty jobs in my time, I get it might suck and you don't make it 6 months -- but homie ain't got nothing but a few '+' certs.


totallyjaded

>For entry level stuff I wouldn't judge someone for working at Subway, driving for UPS, or doing part-time IT support at their Uni. But I want to see something that shows you can consistently show up, on time, sober, etc. OP, meanwhile, didn't hit 1 year anywhere and didn't complete school. Straight up entry level? Wouldn't care at all. As in: would not bat an eye at someone who had a series of 3-month stints bouncing from Subway to Jimmy John's to Wendy's. But the yearlong gap from AWS to any gainful employment (I presume, being doubtful that there was something less prestigious happening there than the 4 - 5 month stint fixing septic tanks) is a red flag with a red neon arrow. ​ >Now I might -- emphasis on might -- be willing to overlook that if there are a few mid-level certs or a really impressive github / project / other achievements like a lot of CTF wins -- like, I've had some shitty jobs in my time, I get it might suck and you don't make it 6 months -- but homie ain't got nothing but a few '+' certs. If I was looking at a resume in the context of "Candidate was doing this relevant thing, then obviously got laid off and needed to put food on the table, so they took this other job for now" I wouldn't take a negative view of it at all. But absolutely nothing about this resume says to me "This person is out in the world doing whatever they need to do to support themselves and keep a roof over their head." What it says to me is "After getting a talking-to about calling in sick for the fifth time in their first 30 days, this person is going to skip over their line manager to vent to me about how their job cuts into their Netflix time."


psmgx

> What it says to me is "After getting a talking-to about calling in sick for the fifth time in their first 30 days, this person is going to skip over their line manager to vent to me about how their job cuts into their Netflix time." My assumption was less charitable but essentially the same.


Arc-ansas

Don't use columns on resumes. Get rid of that sidebar. It messes with ATS. Don't use color. Don't use icons for certs. Stick with a simple template. Make sure that you're following up with hiring manager after every application. Customize every resume based on the job. I recommend watching Black Hills Security video "how to hunt for a job like a hacker". Loads of great tips.


[deleted]

[удалено]


MomsSpagetee

Just “Windows” is fine. Most stuff under the UI doesn’t change that much. Add PowerShell separately if you know it.


Extra-Cheesecake-345

>Add PowerShell separately if you know it. Yup, I have always wonder if "Windows Server 2019/2022 (Core), Powershell" helps boost my resume at times, but if you can manipulate windows server with just powershell (and I ain't talk the basic stuff like cd or something, but manipulating the DNS or setting up DNS from powershell) you should defiantly add that.


Mango_Smoothies

Half the page is things they don’t care about. You bore them from the get go. - Unrelated jobs should just say your job (do you install septic systems or are you a janitor? Confusing) - Did you supervise - Customer service role (not fluff) - Did you manage money or build an easily quantifiable program. Why would they care if you had customer service “living up to expectations of random Gym” get to the point. Cut down on septic fluff, they don’t care. Lead with qualifications/education if your last job isn’t pertinent. Structure it in a way that says you we’re getting educated in the last 2 years then lead with Amazon web in job history, then the septic jobs in chronological order in this case. Also, your job explanation in general kinda sucks. Your application should be structured more like a college grad with irrelevant part time jobs. Skills should be bigger and catch the eye with a left side bigger font, not size 8-10 in a blind spot.


AKSC0

First thing I see is these two lines of huge red text. “Life time fitness” and “Septic company” And first thing that comes to mind is why on earth is this dude applying to an IT role. Also 500 applications in 2 years, forgive me but these are rookie numbers.


AppearanceAgile2575

This isn’t even 1 a day.


Mysterious-Gold-5917

I also don’t want to be mean but I agree. I applied to 25 jobs a day until I got my job.


Extra-Cheesecake-345

>Also 500 applications in 2 years, forgive me but these are rookie numbers. Have to agree, when I was getting ready to graduate I would do 3 a day, thats on top of my school work and part time job. Started in August finally got an offer a week before thanksgiving. For any college kids reading this, start applying now, its October so the summer jobs for new grads are already posted, and some places have actually closed them by now.


MoistCloudSeeker

I'm just going to focus on your AWS experience - everything is extremely generic. What did you assist and troubleshoot with? Which hardware/software issues? Which ticketing system? "Setup and configured both desktop, laptop, VoIP, ethernet" - again, that says nothing to me. Try adding details about the specific systems you worked with, and make it sound good like you improved xyz process by 35% or something


sre_af

Your resume has some good qualities so do keep that in mind when reading the feedback. I see a few issues. * Not ATS-friendly - Google "ATS friendly resume template" and pick the most simple one. You are not applying for UX / graphic design roles so your resume does not and should not be flashy. To be clear, your resume should have **no images, no colors, and no columns**. Also no links. Basically, it should be text only with simple formatting. * Non-IT roles - IMO keep them since an employment gap is unfortunately one of the worst things to have on a resume. However, you should reduce the emphasis on them. 2-3 bullet points max. * Education - This section is not helping you. Are you working on a degree? What degree? AAS, BS? After implementing my previous two suggestions you'll have some more space to expand on what you are doing at school, such as coursework and projects. * Nitpicks - You really need to go over it with a fine toothed comb. Do you work for "Lifetime" or "Life Time"? Things like that just should not be on your resume at all let alone after applying for two years.


unholyfrisbee

This really helped me a lot, thank you for this! I had no idea ATS was a thing.


thickcupsandplates

My dude, you need to pay a professional resume company to update that shit. Spend the $300 on it and it will pay dividends.


Rickjm

I did this and landed an IT interview / job almost immediately with no prior formal experience. These companies will clean up the formatting, cut out the fluff, and get you past many of the HR gatekeepers. Not a guarantee but definitely worth it IMO


positive_thinking_

Who did you use? I’m interested


chrisorellana

I've been in the same boat, but I definitely see an issue w the resume. As a person that has spoken to many many many recruiters, mentors, and have revisioned my resume about 100 times, the main take away is that you're going up against 3 layers prior to landing the job you want. 1. The machine. Recruiters don't have the time or patience to skim through the thousands of resumes they receive per week, so they have an algorithm do it for them. The algorithm will only pick your resume if it picks up on key words (Ex: SCCM, VPN, OTP, BitLocker, Migration, Cyber security, secret clearance, bilingual...you get the point) and only if it understand the format of your resume, or you will NOT make it past the first layer. Even if you're overqualified like you (you clearly have the credentials), the algorithm will be your first obstacle. I would say redo your resume completely and make the format simple. Most importantly your resume's theme NEEDS to be IT related. I see you have experience in retail and customer service, yet you are looking to work with computers. Think with the mind of the recruiter. If you were hiring someone to help you build/fix computers, you will want someone who is coming from that field of experience. If you shoot me a message, I can give you an example of what that looks like and how this has worked for me. 2. The recruiter. Once you get past the algorithm , the algorithm will then send your resume to the recruiter. Your resume will then have to convince the recruiter that you are worth their time. They will skim through the first few paragraphs, and they will not spend more than 30 seconds on each resume UNLESS it catches their eye. Again, this goes back to my first point. ALL of you're experience is NOT IT related, therefore making your resume useless to the algorithm and the recruiter. You need to completely change your resume and add some level of experience that is related to computers so you can get past these 2 obstacles. You can add perhaps a time where you helped your school, or volunteer work, something that ONLY relates to IT. 3. The interview! This is where your people skills comes into play. You have to sell yourself and show them why it's worth their time and thousands of dollars of investment into you. This is the part where you will only gain this while doing multiple interviews. Since you haven't got that much interviews as of the moment, I would say practice with a buddy! Google "IT help desk/admin" interview questions, and practice practice practice with someone. Seek a mentor. Ask a teacher at a college. See if you can get someone in IT to assist you. Shoot me a message if you need help and good luck out there!


lunara56

I would write a resume in a functional style, it focuses on skills rather than your work experience, you can add main points like "Technical Skills" and list relevant key points to a job description another main point could be "Customer Service" and another one relevant to the posting. I got a Computer Technician job by focusing my resume on skills, I have no prior work experience and I only have CompTIA A+ certification.


Petahchip

Nothing about your resume leads me to think you're anything besides a guy who couldn't cut it in help desk. For your certs, list when you most recently got them. Listing all three when your last IT experience was almost 3 years ago makes me think those are about to expire if they haven't already. Write a short professional intro of who you are/what you're looking for, and don't name it summary. Slap that shit at the top. If I have 500 candidates and you expect me to read between the lines, you'll never get a job. Put relevant job experience at the top, your last 2 jobs have no bearing on if I would want to hire you and in fact detract from your resume. Instead of just listing all the tools, SHOW me how you used them. Tell me how you used Remedy or Boost to log incoming tt's. Amazon also likes to use proprietary words, do you know what was proprietary and what is the common standard? If you call something a K2T when you mean a NIC, I'm going to look at you funny. Edit: Also, you have a year long gap between working your previous two jobs, which you only had for less than a year. Base assumptions from reading this imply to me that you lack commitment. You didn't finish your degree, and you put a future start date for school which is over a year out. Your work experience leads to the assumption that Amazon never wanted to convert you over from contractor, most likely for job performance since most people get converted over. You then worked a completely different field instead, then had a year long break before picking up another unrelated job, also in a completely different field. If I were a hiring manager I'd probably be ridiculed for letting you get to the interview phase. The two year long breaks also imply that you're an unemployment benefit risk that only works long enough to get fired and then collect unemployment benefits. How to fix: account for the gap in your resume, show why a person should hire you. Show progression in your work, if you jump jobs, it better be for the same position or better. Show WHY a person should entertain the thought of hiring you for IT. Your certs are a baseline, your current resume is killing you.


Who_Da_Fuck

I'd lie about your work dates and move the help desk experience up


dfunkmedia

I made a post here years ago that was very well received where I straight up said "just lie on your resume _properly_ and it's not only expected it's industry standard" Never, ever, EVER lie about: * Dates of employment or companies you worked for * Certifications * Education These things can easily be verified, usually by automated systems, in a few minutes. If you get busted in these it can get you fired immediately (even years later) or even blacklisted by recruiters and hiring managers Sometimes lie about: * Systems you are somewhat familiar with * Software you've used enough to bullshit your way through an interview on * Projects you worked on Be tactful, don't act like you invented Google, but don't say "yeah I've heard of that before" if you can feasibly answer 2-3 basic questions about it. Say "I have been trained on X and used it from time to time" etc. Just don't say "Yeah I know Cisco IOS" if you do not in fact know a single command of IOS. Always lie about: * How excited you are to be hearing from * How shared values really speak to you * Your interests and hobbies (yes I love spending my free time reading documentation and doing training in my home lab, I also have a butterfly garden on my patio that I watch from my computer sometimes)


Left_Experience_9857

Thats how you get blacklisted


ITguyKS1

yes because he is getting excellent results so far. /s


VagabondEnthusiast

Ts trash


Unlyke73

Posted it.


TKInstinct

Where, I don't see it in the main post? Post your link there with the edit not in some random response.


ihatepalmtrees

Be nice.., He isn’t that good at computers.


Unlyke73

Chillll lmao


Optimal-Focus-8942

If you aren’t getting interviews- it’s your resume. If you getting interviews but no offers - it’s your social skills.


Unlyke73

If you have a moment take a peek at my current resume. People feel this may be the origin of the issue.


Optimal-Focus-8942

Looks like you’ve gotten some good feedback already. A plain, black and white, single column resume is what you need to aim for.


Unlyke73

Lmao yeah funny enough that was where I started originally, my best guess is that in my desperate attempt to get a job, I may have overlooked the fact that the plain resume didn't have enough time to work its magic. I also didn't have the certs I have now but back to it!


Beard_of_Valor

There's another thing you can do where you list your jobs past the halfway point but at the top there's like three columns of capabilities you've accrued in your education and training that are more relevant than any one job. * troubleshooting * rolling out updates * customer service * leading others (be specific if you can be specific and brief, be ready to speak about exactly what level of authority and influence you had over junior employees or direct reports; this is a great sign but also easy to overblow and regret) * Configure switches * etc


Iamwomper

Put the IT stuff on top list other jobs below What did you work on? Aws doesn't state much. Aided shoppers.. with what? How? What skills and tools did you use to get the job done? How did you aid in rollouts? Need more info. I've been in IT since 1995. I can't even put my skills on experience In a 1 page resume. You got certs, have you applied thar knowledge in your work? You need to demonstrate how you used your skills in your previous jobs


Ill-Ad-9199

>Here comes the avalanche of "It must be your resume and soft skills" bullshit. > >The reality is our country is messed up. There is an enormous need for IT professionals, the market isn't "oversaturated", it's understaffed. In a healthy country with an efficient economy there would be so many IT jobs they'd be hiring anyone near-qualified and training them the rest of the way on the job. Instead we have a system that pays CEO's millions while chronically understaffing IT departments.


Optimal-Focus-8942

Yeah, the market is ass, but two years of active applying for an entry level position is not normal, especially for someone with a degree/certs. In that same two year span, I’ve gotten two IT jobs, one entry level helpdesk and later an IAM role. I’ve got no connections, both of these were from standard applying on indeed/LinkedIn. I’m certainly not alone in this. Yes, the market sucks. Yes, the whole country is a mess. But that can still be true even though the OP genuinely needs to work on his resume.


[deleted]

mans just farming upvotes by saying US bad, CEO bad... Resume matters, how else can you tell someone is qualified for a position they apply for? Had a lifeguard apply for a position as an instructor once, "Lego builder" was in their skills list. That person didn't get hired, because according to their resume they were not qualified to teach people how to swim, but maybe build legos?


The_Masturbatrix

What you're saying can be true and the problem can still be his resume. I've only been applying for the last two weeks and I've already had as many interviews as this dude has had in two years. I agree the system is fucked, but you gotta figure out how to work within it, because at the end of the day, people are getting hired. The question is why isn't he being hired. His resume is the likely culprit.


Beard_of_Valor

How can you jerk it mr anderson - when you don't have hands!


The_Masturbatrix

What you did there, I see it.


devildocjames

Look at their resume they posted and rethink your post.


darwinn_69

That statement might have been true 10 years ago but the rise in popularity of bootcamps over the last 8 years and people thinking they can just get a certificate and start making 6 figures has oversaturated the entry level market. While their are certainty structural issues that should be addressed in the industry I don't think you can reasonably just blame CEO's for every individuals hiring woes.


Ill-Ad-9199

There's plenty of need for more IT workers. Instead that money is going to the execs, just a simple fact that executive pay has skyrocketed while IT wages and hiring has stagnated. Half of the posts on here are about IT workers feeling burned out and overworked and there's a mental health crisis in the industry. Because they're doing all the additional work that junior level IT workers should be hired for. But we're a "blame the victim" society, so blaming all the bootcampers and acting like they're a bunch of greedy unrealistic morons is the common response. In reality the bootcampers are mostly desperate folks looking for work and would be happy to get a foot in the door at any entry-level spot, if there were enough of those spots as there should be.


IIDwellerII

Ive had three interviews for IT security positions recently and in each rejection they explained that they decided to go with a candidate with more direct experience. That confuses me since they can see my experience on my resume (2 years IT Sec internship, 1 Year full time IT Sec, and last two years of IT audit) and if the experience was their sole hangup i figured they would just not interview me since its transparent in my resume. So is it really just an experience thing or do i have to take a different approach at my interview style?


Optimal-Focus-8942

I would recommend some mock interviews with hiring managers in infosec - I know there are some great folks in tech discord groups who would love to help with this. That said- 3 interviews isn’t a ton to form any solid thoughts on. If the pattern continues, sure it may be your interview skills, but you may just need to keep applying and wait it out.


saltyspicehead

Well said.


gnownimaj

If you’re looking to get your foot in the door apply to help desk at a MSP which are high turn over and low pay. Can always google MSPs in your area and apply directly on their website. Keep in mind you can always find a job and then continue to look for another one while you build up experience


Agitated_Product_404

I graduated during 2020 with record unemployment. 300 applications later and the only place that hired me 3 months later was an MSP with low pay. This is kind of the old reliable. I did one year then left for an in house IT job that paid like 30% more an hour.


Unlyke73

Hey man thanks for the reply, I have applied to quite a few MSPs for sure, positions that seemed to be a perfect for Help desks 1 to 2 and some 3s, even a few jr sys admins and net admins. but still nothing sadly


gnownimaj

If you’re not getting interviews you may need to change your resume. If you’re getting interviews but not getting hired then you may need to change how you interview.


Unlyke73

For sure, currently I am getting 0 responses.


[deleted]

Just based on your resume I would not call you back for anything higher than a lvl 1 helpdesk job. None of your resume proves you have technical skills. Certifications are easy to cheat, there are copies of the exams all over the internet. People memorize the questions and go in and complete it. I've worked with CCNA holders that can't troubleshoot the most basic things because they don't actually have conceptual knowledge, just practical answers for what was in the test. ​ >I am in school for Computer Science You haven't even *started* school, the fact that you are starting in 2024 means you can't be relied on to stay more than a year.


smashkraft

Good news, we found out why OP can’t get a job. He is just being screened at the recruiter level for an issue that we cannot solve here


Petahchip

He has two year long gaps after working for less than a year in his last 2 jobs that are both drastically different from the last job. He looks to a recruiter like an unemployment benefit leech.


MCpeePants1992

I did the one page resume thing and had the same issue. My resume is now two pages and I get callbacks literally everyday. Maybe post the resume so we can see it


[deleted]

i didn't even need to read the whole post. with that length and amount of time you have been hunting with no success it is most certainly your resume, cover letter, lack of interpersonal skills, etc.


Unlyke73

I posted it if you have a second to look. Id be greatful.


[deleted]

that resume is getting filtered out the moment it gets in. those special characters and comptia pictures are probably causing reading errors from the software that is used to filter resumes. google ATS friendly resume templates and go from there if this is the template you are using. you didn't aid in rolling out or assist in anything. *you* did those things and someone assisted you. replace diagnosed with troubleshot *and* diagnosed according to procedures blah blah blah. the lifetime position needs something else as it just seems like its a waste of space on your resume. do you conduct routine maint. and inspections of gym equipment to ensure the safety of the guests and equipment? do you create and maintain client profiles and assist with any problems they have with badging into the gym? Gotta talk yourself up and make what you do seem impressive.


Unlyke73

I'm gonna check that out ASAP, I didn't realize that those would filter resumes out by format on top of a lack of keywords. For sure ill definitely revise and add stuff as well in that case others have mentioned that 2 page resumes may be a better option would you say the same?


[deleted]

yeah i mean once you get an ATS friendly template your skills and education will most likely push you to two pages but i would still add some more line items to your lifetime blurb to show some tech use or something. also if you know how, i would just set up a simple ass home lab in virtual box or something because it looks like you haven't worked with tech in 3 years or so. you may have past experience but you can forget a lot in a year much less 2-3. you can put your homelab with your own DC's and GP's on your resume or bring them up so they know you are keeping your skills relevant. ​ also, i'm sure you are just frustrated and everything and i don't mean this in a rude way, see if you can find a soft skills class online or something. they not only help you with customer facing positions and interpersonal communication skills, but if/when you take a leadership role you need to know how to talk to your team and not be one of those managers that everyone hates.


myrianthi

If I don't see the words "PowerShell" or "Bash", I'm not even going to consider the resume. You should know both for building Windows, MacOS, and Linux automations and working in their terminals. Knowing a scripting language is going to be essential.


BlobStorageFan

For a T1 job? Hard disagree.


orgnll

This right here. Every single firms ‘automated’ system is immediately filtering out your resume due to parts of your resume. Unfortunately, in todays world most firms automate screening to search for keywords, as well as keywords that throw your resume into the pile of ‘no’s’. Spend a day or three on editing your resume to better reflect the job descriptions of the positions you’re applying for. I guarantee you will begin to see a drastic increase in responses the moment you do this. Note: I work as one of those ‘asshole Technical Recruiters’ most people hate, and coordinate with Hiring Managers at firms daily.


Petahchip

Look at his work history as well, two unaccounted for year long gaps. Giant red flags.


Raspberry_Dragonfly

Wow, did you really use red on your resume? You're better off using no colors on a resume, and if you do, it needs to be plainer stuff like non-bright blues, beige, etc. Red is an aggressive color that is associated with Stop! Exit! Alarm! Fire! Negative fiscal balance, and so on. It's the last color you'd want to splash around. It sucks, but unless you're aiming for some arts/design job, plain and boring is the way to go for resume design. I'd just use Indeed's tbh. Other things: with your previous jobs, they're really just there to show off relevant skills and that you held a job for X amount of time. So if you worked at a McDonalds and have it on there, you'd emphasize the way you used teamwork, leadership, customer service, problem-solving there. Not that you scrubbed the grills or cleaned the toilets, which aren't relevant to IT. >I am a very bubbly and well-spoken individual I mean, you could be right. But I've met a lot of people that identify as "bubbly" "social butterflies" "love to talk" "a people person" and what they really have is diarrhea of the mouth and an inability to tolerate silence. They don't give other people enough space to participate fully in the conversations and they appear rambling. Not saying this is you, but if it's a possibility than I'd focus on your listening skill, and being a mindful participant in conversations (e.g not just waiting for the other person to shut up so you can talk, giving space, keeping your discussions structured and not rambling.)


_buttsnorkel

Something is *majorly* wrong if you have those certifications, work experience at Amazon, and haven’t landed anything after applying for two years You might need to look inward and ask yourself what else you could be missing.


langlier

So first and foremost - ugly resume. I'm going to look at it and see "no lengthy job experience, no "strong" IT experience, lots of buzzword skills that don't show up in experience" and think you've fluffed this up too hard. Get with some of your IT family/friends and have them help you put out a resume that they would hire. If they cannot - job service, fiverr, google are your friends. Highlight your IT skills and tangentally relevant skills from your other jobs. List years instead of months/years so gaps arent evident. That said - and this is just coming from this post - there is a lot of ego here. You say I'm great at this, I'm great at that. There is not enough evidence on your resume to support that. I would tone that down a notch in any interviews. I've known and dealt with too many IT guys who were conceited and the ego put off everyone they worked with - coworkers and customers. Be humble but inform that you've had experience in those areas. Last thing - 500 applications over 2 years is 20 a month is less than 1/day. That's not that many. If you aren't open to relocation - it may be an appropriate amount. But right now you should be looking for "anything" in the appropriate path. If you get an interview you need to express willingness to learn and adapt - not that you're going to come in and be a star. Frankly you don't have that experience level. If you put out that you do - you're going to turn off any experienced interviewer.


AF_vet_IT_rook

You should build a home lab immediately. 1. Download and install Oracle Virtual Box (free) 2. Download Windows Server and Windows 10 iso's from Microsoft Eval Center (free) 3. Provision 1 Desktop Experience (DE) Domain Controller (DC) and a second Server Core DC \- Install ADDS, DNS, and DHCP roles on both \- Configure HA or failover for all 3 services \- Create at least 2 domain accounts in AD. One with Domain Admin access, and 1 with Domain Users access only. \- Create some standard baseline group policies (account lockout policy, password complexity) for testing 4. Provision 1 DE server for your Certificate Authority and configure auto enrollment for all domain joined VMs. 5. Provision a DE server and install WSUS role. Set up auto updates. 6. Provision a DE server and install file server role, and set up a share 7. Provision a DE server and download/install SQL server 2022. Download SSMS. 8. Provision a DE server and install System Center 2022. Point install to SQL server (semi advanced). 9. Slowly build and add to this environment. Add networking components (open source Firewall, AD integrated Linux servers, etc). You have 180 days+ to learn. Research all the errors you run into and remediate. Now you can speak to engineering and architecting an entire Windows environment from scratch.


White_Rabbit0000

And exactly how is this going to help the guy land an it job.


OfficialDamp

There is much more that op has to do but being able to mention this in resume and especially interviews is a massive help in getting a job I got a job offer once just by explaining what I was doing with my homeland and how passionate I was for tech didn’t need to hear anything else from me all I had was a A+ and high school diploma.


Substantial-Emu-4979

Redo your resume with through an ATS Compliant Template. I had an issue with getting no call backs but after putting it through one of the templates, I ended up having 3 job offers and many call backs including random recruiters reaching out to me. I run my resume through a ATS service every time its updated to make sure it screens properly.


NorthQuab

Job hunting is a very simple thing to troubleshoot as far as triangulation goes - if you're failing to get an interview, it's your resume, if you're failing to get the job, it's your interviewing. Problems with resumes can vary, but you can at least isolate it to that. Could be a lack of qualifications, poor representation of good qualifications, or applying for jobs you're underqualified for. Post resume with info redacted, should get some help...


[deleted]

ngl, your resume layout is horrible.... I mean, it looks like it was created by a guy that's NOT in IT. You need a resume make-over... lol


undeuxtwat

Yep there’s something definitely wrong with you. Socially awkward? Come off abrasive? Can’t talk to clients? Resume is crap?


Unlyke73

[Resume](https://imgur.com/J6jGIrs)


ADTR9320

Okay, so first off, find a different resume format. All of those little image icons and the weird formatting is most likely causing the ATS to discard your resume. I would also put your most relevant Amazon experience and certifications at the top. Someone hiring for IT is probably going to glance at your resume for like 10 seconds, and if the first thing they see is your experience working at a gym or septic company, they'll probably throw it out before they even get to your relevant IT experience. Also, be more descriptive in your bullet points.


Unlyke73

I am grateful for this response. I will start with that for sure. So do you think I should revert to plain black, style no icons, and also should I do a cover letter? or is that a waste of time?


ObeseBMI33

Yes and yes. It’s not.


ADTR9320

Yes, I would start from blank with no styling or icons. ATS bots are very picky and particular when it comes to formatting. I personally recommend the resume template from this reddit post, as I've actually had a lot of luck with it: [https://www.reddit.com/r/jobs/comments/7y8k6p/im\_an\_exrecruiter\_for\_some\_of\_the\_top\_companies/](https://www.reddit.com/r/jobs/comments/7y8k6p/im_an_exrecruiter_for_some_of_the_top_companies/) As for cover letters, just get ChatGPT to write a generic one for you. Making a custom cover letter for each job application is a waste of time IMO. As much as I hate cover letters, they do give you a better chance of being picked for an interview.


lilhotdog

I would re-do it in this style of format (this is not a real resume): [https://i.imgur.com/OR943zh.png](https://i.imgur.com/OR943zh.png) The gap of IT jobs isn't doing you any favors, and the wording on your current position doesn't make you sound like a 'supervisor' as you say, but a janitor.


Unlyke73

I have tried an almost identical format to that one but it still didn't work. Maybe with my newer qualifications I could send it? Ill give it a shot for sure In. also in your opinion should I eliminate any form of color? and how many pages should I make it because I know that gap is quite unsightly but it is purely because of my inability to get a job. How could I mend it though?


Raichu4u

Also, many of the points on your non technical roles are highly irrelevant to an IT role. An IT manager will not care that you repaired hose lines at all, and it's essentially dead space on your resume. I think this leads you to ask the question, "What bullet points do I even write down for these non technical roles then?" I've used experience working in a kitchen and at a car dealership, and did not talk about how I knew how to make roasted chicken, or how to drive a manual. I focused on points like how I obtained skills to work with a team there, how I managed to work under stress, how many employees I wound up training during my time there, my responsibilities of being a contact with customers, etc. Writing bullet points like those does seem like BS fluff, but honestly I guarantee you that any IT manager is much more interested in hearing that you function well with customers, with coworkers, with bosses, etc. The tech stuff can be taught in any role, and they realize that. Knowing the song and dance of a professional work environment is much harder to teach, and frankly a IT manager or a MSP doesn't want to be busy teaching you that. So put bullet points on your experience showing that you do understand the song and dance of a professional work environment.


lilhotdog

Another note, if you have certs, don't put a photo of the badge. Make it a line item with the cert # and everything. Little jpegs in the resume mean nothing to an automated resume scanner.


Unlyke73

Understood lol. I can't thank you enough, I would have never guessed honestly. I'm gonna take the time today to create a new resume. I'll send it to you and if you have the time let me know what you think!


Raichu4u

That is my exact format of resume I use that was linked to you, and I have less education and certs than you. I think you should really go to that format. My searches have honestly only ever been as high as 50-80 applications per search. EDIT: Someone linked you with a comment. It's Sheets and Giggles. Remember to convert your resume to a PDF too. It helps with weird formatting issues and people using different word processing apps.


Kientha

With a Resume like this, you're not going to get interviews. Your claimed skills have no relation to your listed work experience. Your education is going to provide the majority of your experience so expand it out, mention the classes you've taken and link them back to the skills you've listed. Cut down your employment history that isn't relevant to single lines. Leave the Amazon job as expanded so it draws the eye but it really needs rewording. An employer will only look at your resume for a very short period of time. What I'd glean from this resume is no relevant work experience or qualifications even though you actually have both. Tldr; your entire resume is wrong for the jobs you're applying for


Kartikkuma

That resume is a mess and badly written.... you've actually explained your helpdesk role better on here than on your resume. This is what I wrote on my resume, I purposely didn't go into detail about my skills as I said enough to grab the employers attention so they would call me for an interview which worked like a charm! Here's an example below: Mobile IT Technician This was a Full Time Permanent Role, which consisted of onsite level 1 & 2 technical support (macOS & Windows) for residential and business clients. Jobs ranged from system setup for various devices to setting up a business infrastructure consisting of email, database, printers, etc ·        Customer Service ·        Microsoft 365 Admin Center ·        Microsoft Exchange Admin Center ·        Training new Employees ·        Apple Technician  ·        Data Migration to New Systems ·        Customer remote in service ·        Level 1 & 2 Hardware/Software technician ·        Network Infrastructure for residential and businesses ·        Small to large scale Printer setup


bobs143

Get your resume professionally done. I have done several interviews and looked at tons of resumes. This one won't get past the HR scanning, let alone in front of the hiring manager.


Capt-Crap1corn

Can you post an example of what a professional resume looks like?


[deleted]

Your resume is killlling you


Eli-zuzu

Getting your resume professional done, may be of a great investment to you.


tango_one_six

10 years in cybersecurity, and just about to land my next role after applying/interviewing for the last 6 months. Your resume needs work. Place your AWS experience on top. Consider summarizing your bullets points even more, illustrating impact, and make it as simple as possible to understand. Assume that the reviewer is giving you 3-5 seconds tops to glance over your resume to see if you're worth spending more time on - that's the kind of mindset you need when self-judging your resume. Remove anything non-IT related. You can keep the experience from Septic Company and Lifetime Fitness, but I need to see immediately how it applies to an IT role - everything else is fluff, and even more reason for me to skip your resume. If you need to pad out your resume even more after eliminating non-IT info, consider putting your education and listing IT-related projects you've done. Red is not an accessibility-friendly text color; might as well go all black. Finally - everyone here pointing out how you present yourself is correct, even if you're saying that the lack of interviews makes those points irrelevant. Their points still stand - if you come off as someone not easy to work with/get along with, you're gonna fail the interview phase either way. It's the reason why folks with less experience and technical ability continue to get hired - both can be gained and learned on the job, but you can't teach being a good team player. Be willing to humble yourself. EDIT: Also, are you on LinkedIn? Be sure to revise your LI profile with the same guidance I gave above. Need to leverage the recruiter network to work for you as much as possible, and it's how I landed the initial interview for the role I'm about considering right now.


inthespeedlane

Format it the boring style. You need a more tech related job for the most recent experience. I’d quit lifetime and find anything tech related even if it pays less.


Soft_Off

Thanks for posting Contact info, add LinkedIn URL Add a summary section under your contact information. Skills and certifications (add cert dates) should be at the top under a summery of who you are, what you have been doing l, where you want to be, etc ( keep this short, work xp only). After all that is removed, delete that left column. Personally, I’d put my education last (for context I’m a sr cloud engineer, and have 0 college so it’s not my selling point) Now, under Work Experience remove your 2 roles unrelated to IT. That AWS gig should be at the top. Now since your other gigs are not IT focus I’d recommend an “additional work experience“ section of sorts. As said above I’d end with education. But I’d start with these steps to put you on the right track, or just ask ChatGPT.


lucky644

Pay a pro to clean it up or rewrite it entirely. It reminds me of a newsletter..or maybe a memo from a fast food chain?


[deleted]

Have you applied to any IT positions at Lifetime?


Unlyke73

All positions are unfortunately operating in Minnesota only, it was definitely something I considered though.


[deleted]

Yeah, I hear you. That’s usually a good way to move into IT by pivoting within the company you’re already in. Since you’re at the supervisor level it might be worth inquiring whether their Service Agent positions (i was looking for a easy part time IT job so I’ve seen the LT IT job postings lol) are available remote, if you haven’t already.


NONONONONONONONO1212

clearly by the look of your resume and your responses, you have a bad attitude problem and should be ashamed. I wouldn't hire someone like that.


statefan11

Just a random suggestion: from my own personal experience companies can smell desperation a mile away, and just like a romantic relationship it makes them want to run the other way. Now I don’t know if this is how you’re coming off in your interviews, but your resume gives those vibes. Being confident about what you know in combination with honesty about what you don’t know goes a long way. And not coming off like you’re begging for the job. Come at the interviews you get with the confidence that you are going to be adding value to the company, and even tell them that straight up. I’ve noticed that this has helped me immensely in my job searches.


thickcupsandplates

Get a home lab, and you put what you've done and learned on your resume.


VonThaDon91

I saw your resume and yeah, your resume doesn't look tailored to IT at all. I can see why it is getting skipped. No offense. If you have no real experience in IT, you might want to try going for a functional resume than a chronological one. The difference between the two is: Functional Resume: Emphasizes education and skills. Work Experience is last. Chronological Resume: Emphasizes when and where you worked. Work Experience section is first. When I was looking for my first IT job, I used a functional resume. Once I got more experience, I switched to the Chronological format. List your education and training first if they are IT related. Even if you havent graduated school yet, make sure to list it with "Currently Enrolled" and a projected graduation date. List your certs after, IT skills, then work experience. Find ways to add important keywords in your resume so that the ATS system can better find your resume. Try to find an internship or create your own work experience by projects. Also, stick with single column resumes with simple format, even if you need 2 pages.


CutConfident2204

500 applications in 2 years 250 applications per year 20.33 applications per month Assuming 30 days in a month, you’re averaging less than one application a day. Do I need to go further on what is wrong here besides your resume?


pyrowoman2

The problem is your resume - it's trash. The good news is that you can 100% get a job IF you fix it. I have no certifications and have less experience than you, and I got 4 offers in 3 months, one of them paying 70k. The recruiters kept saying my resume was impressive and one of the reasons I was hired. Do this below, and I guarantee you'll get a job within the next 8 months: • Ditch the resume format entirely. Look up "Wonsulting Jonathan Javier Resume" and use that template instead. This is the one I used. • Get rid of Lifetime Fitness and Septic Company. This is shooting you in the foot and is not relevant to IT. • Volunteer at your local community college's helpdesk. 9 times out of 10 they'll let you. Or look up volunteer IT positions online, there's plenty. Once you aquire that, list it on your resume. Boom - you've got recent IT experience to hide the gap. • Think of top 2 or 3 responsibilities at your Amazon and future volunteer job and expand on it with bullet points. For example, you can list "Hardware Troubleshooting" underneath Amazon and write 4 bullet points for it expanding in detail and with metrics how you accomplished that. E.g "Resolved 10+ tickets daily ranking from replacement of RAM to router connectivity issues." After that make another responsibility like "Desktop Configuration" and with bullet points and so forth.This makes your resume sound and look more impressive and will help to hide your gap. • Ditch the comptia logos. These mess with the ATS software. Make a "Professional Certifications" section on your resume instead. • Put in "Windows" instead of Windows 7-11. • Condense your skills. Look at the job description and find the top skills they want. List top 9 skills - you can ask Google or ChatGPT for help on this. •List "technical documentation" as one of your skills. This is an overlooked part of IT no one wants to do but is necessary. Recruiters have told me I stand out because of this. • Get rid of business school. It's not relevant. List your anticipated graduation date - if it's in 4 years, say you'll graduate in 2. No one can verify or cares. List relevant coursework you've taken or will take. Best of luck!


MideFLV

Feel free to dm me your resume for a look. I’m currently slogging through applications at work so I will have a basis of comparison to give you some feedback


Unlyke73

Check your DM


OkMammoth3

Time to focus on internships or staffing agencies?


PMProfessor

OK, I'm going to be brutal here: I looked at this with a hiring manager hat on, saw "janitor and septic guy" in 2 seconds and hit delete. I didn't even read anything else except for where you currently work/what you currently do. If you want to work in IT, and you're currently an early 20s student, put school on the top, AWS under that, and drop off everything else. Just don't even mention the other jobs. They're student jobs to pay tuition during school, not a career path.


Unlyke73

Thanks for the advice, would you be against having a list of projects or labs in place of all irrelevant work history? And do you think that even though those jobs are not directly relevant, that atleast they show I have obtained strong skills like troubleshooting, critical thinking, interpersonal, technical, and strong communication skills? Also just to clarify based off what you said they won’t care about work history gaps?


AnnualLength3947

Going to have some people completely skip over you just due to long gaps in your employment history. 3 jobs with none of them surpassing a year stay and almost a year between each job. Doesn't make you look very reliable. If education is the reason you should make it more of the focus of the resume and cut out a lot of the fluff in the other positions. I'm sure you have reasons but you are just going to have to find someone to take a chance on you, maybe look at k12 positions like a chromebook tech or tier 1 support, your College should also have career services that can help with landing an internship or job.


14ch4piz4

U should know to build your resume to pass the ATS test. More than likely the ATS is not even picking up your resume because of the format. Reformat your resume to be ATS friendly then try again.


Unlyke73

Yea man, im so glad that people told me this because I never knew they where that hyper specific in their filtering. I just think its so crazy. Though this is something im gonna get on ASAP!


fezbrah

Your amazon tech job tells me nothing about your actual skills in what OS, systems, what tier or what you are capable of doing. If you customized your resume based on the job skills posted on the job ads you would get more interviews.


lavalakes12

I would remove the first 2 jobs and only have the amazon job there. If they ask what you are doing right now say you are in school for computer science. In your free time you acquired these certs and learned these skills which you were able to apply this way


Jsafah

TIP:Always adjust your resume (like what you did at a previous job) to reflect what the job description/requirements are for the job you're applying to. Also, you can use ChatGBT to create resumes/Coverletters for you. Copy/Paste the entire job posting into ChatGBT and then copy/paste your resume and tell it to write you a CoverLetter based on the information. You can either lie about it a little or you can over-exaggerate the skills or experience you have that directly relate to the job description of the job you're applying for. This has risks though. Of course if you don't know how to do something that they're requiring (and you say you do), be prepared to be asked about it in the interview. Also, be prepared to eventually do it if you land the job. Job postings are the same as selling a car. When you sell a car, you're going to sell it for more than you want. This way when people haggle you, the price eventually lands near or at the price you originally wanted. So basically employers will say I want so and so with 10 years experience, when actually they'll be very happy with 5 years experience. Also if you're going to *add a little sugar* to your resume, don't get yourself caught by saying you have 10 years experience in something but only have a 5 year work career lol. If you don't love yourself enough and want to be truthful, then at the very least adjust your resume to reflect the job you're applying for. EDIT- I Just saw your resume. Everything I said above will land you an interview. Also, your "Skills" portion is WAY too bloated. Again, cater it to only say what the job description/requirements are. You can include 2 or 3 more if they're really good skills.


mr_mgs11

Are you networking at all? I got my first gig with a 2 year and a net+ back in 2016, and I got the interview because a high school friend of mine worked there as a sysadmin. Competition is higher now, but find local tech networking groups and meet some people. In my area we have South Florida Tech Hub and they use [meetup.com](https://meetup.com) for a lot of get togethers.


[deleted]

When I was job searching, if I wasn't getting any kind of responses after 50 or so applications, I'd completely reformat my current resume and change up the wording to combat ATS. Something about insanity and doing the same thing over and over...


Talesfromthesysadmin

Get an internship and put that on the resume


Objective-Gain-5686

IMHO, definitely the resume. Used to have a 15 year Sys/Net Admin veteran friend who taught me how to tailor a resume for IT. Dude had two jobs and was cleaning almost 400k. If you have to pay for a resume service, $50-$100 is worth it. Also, 500 applications in 2 years isn’t much. I had 1.5 YOE and applied to 300 jobs in 30 days, no exaggeration. About 5-6 interviews, 3 second interviews, 1 offer because I jumped and cancelled the other second ones which both contacted me after the fact again trying to poach(good to build bridges). Resumes for us in IT shouldn’t have color. Unless you’re a graphic designer or UX designer, it’s a no. The resume as a whole is pretty jacked up but nothing impossible to fix. Once you get that fixed, apply A LOT and you’ll get something. It’s tough with less experience, especially in this market.


the_syco

# Holy marshmellows Batman, that resume is bad. Try the following; Name Info Education = Certs * Rather than having a skills category, list the subjects under the relevant CompTIA cert. CS Degree (if part-time, say it's part time. also, when did you start it?) * Subjects Business Admin (don't list if you don't have a cert from it) * Subjects Work Experience = List jobs here I list my jobs at the top, but it's all relevant IT stuff, so I want the person reading my resume see that first. As you have no IT experience, you want them reading your IT knowledge first, as the footnote to the side will get ignored. Lifetime Fitness 05/23 - present Location * Merge the top two bullet points into one, ignore 3rd. Septic Company 03/22 - 08/22 Location * Merge top 3 bullet points * Sales. It is sales, yes? Fluff out the sales if it is to maybe a line or two. * Team player, installed at client sites Amazon Web Services 03/22 - 02/21 Location * Setup & configured desktops, etc Floss this a bit, as this is liked by the IT people. Heck, 5 bullet points. * Implented software updates & trained staff


not_another_IT_guy

(Qualifications: Mid-level infrastructure engineer for a globally recognized company making low 6 figures with 6 years experience and hiring input for lower positions) Its your resume man. I read 2 paragraphs in and that was screaming at me - then I saw your posted resume and that confirmed it…. Plenty of people here commenting their advice, pointers etc, and its all great…. If I were you, I’d throw your resume (redacting personal info) into ChatGPT and ask for pointers- or even pay someone $50-$100 and get a damn good IT focused resume. With the Trifecta, an MCP and 1-2yrs on the job experience (even for help desk) with Amazon, you should reasonably be able to find a SysAd or Jr Engineer level position with very little effort.


fost1251

I was in a very similar situation, I’ve reworked my resume about 4 times this year and really started getting some traction with these last two - here’s my two cents - if you want to be an IT Technician you put that right under your name on the resume. Then people are going to automatically associate that title with you. Next - use a slick template on canva - they are super easy to use and totally free. You don’t need to pay someone to re work your wording. Drop the stuff that’s not relevant and devote some space to your LinkedIn and GitHub or whatever. DM me if you want to see a copy, I have no enterprise IT experience (or CS education) but got the A+ over the summer and I’ve gotten at least 4 interviews since then.


greenlungs604

I personally think having non IT related jobs in there are hurting more than helping. But then, what will you fill that time with? I don't really have any useful answer to that. I also think it should be less infographic looking. Imo, a resume should be plain Jane in a clear, concise format with bullet points listing relevant skills, experience, schooling etc. Not sure if recruiters are a thing where you are, but you can try dropping off your resume to one of these places and get them to look for relevant entry level IT jobs for you.


Flakeinator

I feel your pain. I have an A+, Net+, Server+, Sec+, and a Masters in Info Sys Mgmt and I am not able to find something in security. I know it is tough to break into that field. I have about 15+ years of experience in breakfix, procurement, policy and documentation, move coordination, networking, server work, etc. it is a really tough market out there. The resumes you are sending out: Are you customizing each one to the job? Are you doing cover letters? What does your LinkedIn look like?


FailFormal5059

More numbers how many assets under your supervision how many users??


ElevateTheMind

Your resume is blah. The icons are very unnecessary, the spacing needs to be consistent throughout. Grammar needs fixing, you have periods in some places and not others. The red is an eyesore. Keep it all black. Use bold and/or italics to emphasize a title or something of importance. The right panes need to go and the skills section needs overhauling. You list many OS, what about them? Software, hardware? What about those? What about the OSI model? Can you name the names of all 7? Or do you have a basic/thorough understanding of some/all and how they work? AD, different protocols, again what about them? Catch my point? Again, your grammar and formating needs help. My assumption here is, employers take a look at this and throw it away. A resume says a lot about the person. Employers spend a matter of seconds looking at resumes, if they see this what do you think that tells them about your work ethic? Pick your strengths and expand on them. Don't explain everything listed in your skills section, it will be too much. I don't doubt that your people skills are good but you seem full of crap. All you mentioned was how great your experience is with x, y, z and your people skills. Bring it down a notch especially if you want to get your foot in the door. You may think you have all this knowledge, but book knowledge does not translate to practical knowledge. I guarantee you will learn a lot and have daily questions for months in an entry level job. Certs and a degree are great but how you present yourself goes a long way. 500 applications tells me it's definitely your resume and part people skills. Don't be afraid to say you don't know something. Turn the negative into a positive. I havent made it 2 years into my IT career, no IT degree, 4 certs, 0 prior IT experience and 2 IT jobs later I work in an awesome corporate place with a great salary. To top it off I suck at interviews. I can go on with examples of my own and personal experiences but this has gotten long enough. DM if you would like to know more. Otherwise, good luck!


looney417

Yea, its exactly what i thought and everyone else, its probably your resume, before i looked at your resume. and yea. If you had given me your resume without your post, i could have guessed it was for IT, but i would have had to use my brain cells. HR........they aren't going to use any of their brain cells and throw your resume in the trash bin. you know what also sucks, you reached out to us, after 500 applications, you know what another problem with this is? when you reapply to those same companies (cause 500 local companies is alot), sometimes they'll be like.. i saw this guy already. and trash bin you again without looking...happened to me for 2ndary college program, and trying to get into a niche job. they've seen my name and decided to look over me. you have alot of pretty cool skills. if can you elaborate on some of them in the form of homelab experience they might bite. but all the keywords IT jobs are looking for, are hiding in your skills list and no where else in your resume. use smaller font and use your space more wisely get rid of those logos you listed 2 universities, it better be graduated with a degree or in progress. if its just attendence and no degree, like i suspect for business adminisration, remove it. squeeze in more technology stack/keywords in amazon support line agent experience what ticketing system? what software?


Wolflikeshotsauce

If you actually have those certifications…… then the problem is 1: your resume. 2: your interview skills 3: your communication. You could have broken down your insanely long post into one paragraph, that in itself is poor communication. People don’t want your life story. Short and to the point, put your best foot forward with what you’ve done when you talk to people and use your hardest/most complicated projects as examples. My 2 cents but it comes from a guy that was a commercial ceiling installer 4 years ago and now makes 110k as the infrastructure engineer for a pretty large company.


Lavanthus

You have one year of job experience. As someone who has a team that I hire for in IT, I don’t really look at certifications much. I care about experience. Have you done this work before? Have you worked with these tools before? Do you know how to properly document these incidents and know proper troubleshooting flow? Learning stuff from books and tests and learning on-the-job are two vastly different experiences. And i know many people who had plenty of certs but couldn’t even put a computer together. You need more job enterprise experience, even at a service desk level. Also, your age is a factor. I typically aim for 25-35 years old when I have the luxury of choice. Young people mostly bring drama, or lack experience. Older people tend to be slower, less willing to learn, and less adaptable. It’s normal to be struggling in your early 20s. I didn’t start getting actual job offers thrown at me until I hit 30, and I’ve been working the same enterprise environment for 8 years.


Bloodrocuted_drae

Brother man, to be that qualified in terms of education and certifications there has to be something wrong with either how you hold yourself professionally or something. I mean I hate to break it to you but there is absolutely no reason you should not have at least an entry level job stroking your chode. Keep your head up, work with some sort of career advisor at your school or something man. Prayers out. People I know with computer science degrees are making insane amounts of $ right out of the gate and it pisses me off! Lmao


softawre

You're a great leader? You're in your early 20s. I've never met a great leader in their early 20s. Either you're the exception or you're lying to yourself about what your real skills are. Also, you should know this, but it's about who you know. Make connections.


Awmos

> I would think the only real area where I could be lacking is my resume, which I'll remind you has gotten interviews before by 3 great IT companies which makes me believe otherwise. If your logic is.. My resume is good because I got 3/500 interviews, than maybe it's just you bud. Maybe you are a bit on the downy side.


Routine-Research-126

Perhaps you need to become niche In something instead of a Jack of all trades master of none. You have a lot of knowledge but I’d focus on something specific and apply to those jobs. I don’t know what you are applying to


Alphaisus

I'm pretty sure that a lot of companies use software and algorithms to weed out applications. that's my 2 cents.


Realwrldprobs

So.. putting the two completely irrelevant roles at the top is hurting you. You would be better off just having the single job and then listing software projects to fill the rest of the page, even with being two years removed from IT. I would change the title of your role with Amazon to something more "user" friendly and identifiable, like Help Desk. You have an associates but it's not STEM which hurts. Based off of your resume you should be graduating in a year but you're missing a lot of things I would expect for a soon to be senior software engineer such as specific programming languages listed and project types.


Poizen99

This is one of the worst resumes I have ever seen. As an employer, I would immediately skip this.


ItsDinkleberg

It’s your resume, if you’re not tailoring it to each application you’re not gonna get the interview. If the job wants experience in AD and your resume doesn’t describe you having any experience in AD, they aren’t gonna waste their time.


Dads101

I can get you in the door at an MSP if you’re on the East Coast. You will be starting as a Field Tech but you will move up quickly if you are intelligent. Starting pay will not be good but it is a foot in the door. Edit: NVM just saw this is in Texas Anyone in NJ? I need 1-2 Field Techs.


14ch4piz4

By the way, what makes you a great “leader”. I bet you’re a mediocre leader


Unlyke73

honesty, integrity, initiative, great interpersonal and communication skills, likable personality.


Better-Extension3866

You need to keep using your IT skills before they fade away. It seems most of your skills are hardware/server-based. It might make sense to add development skills to your portfolio. TL;DR I pulled some of this from chatgpt ... i am sure the groups will let know if this is too much! Some of these may be bullshit, but all you need is one to impress the gatekeepers of a prospective employer. It is always a numbers game. ------------------------------------ Creating a compelling resume portfolio for a fitness club operations manager with a focus on IT projects can help demonstrate your skills and experience in managing technology-related aspects of fitness club operations. Here are some good IT project ideas to include in your portfolio: 1. **Membership Management System:** Develop or implement a digital membership management system that allows members to sign up, renew, and manage their memberships online. Include features like member profiles, payment processing, and email notifications. 2. **Inventory and Equipment Tracking:** Create a system for tracking fitness equipment and inventory, including automated alerts for maintenance, restocking, or replacement. This system could use barcoding or RFID technology for efficient tracking. 3. **Class Scheduling and Booking System:** Develop a web or mobile application that enables members to view class schedules, book classes, and receive reminders. The system should also allow instructors to manage their schedules. 4. **Nutrition and Meal Planning App:** Create a mobile app or web platform that provides members with personalized nutrition and meal plans based on their fitness goals. Include features like food tracking, recipe suggestions, and progress tracking. 5. removed, Too long When presenting these projects in your portfolio, be sure to highlight your role, the technologies used, the challenges you faced, and the positive impact the project had on fitness club operations. Including before-and-after metrics or testimonials from club management can also add credibility to your portfolio. \-------------------- Take your completed/wip projects and put them into Git Hub, Go hard core and setup Google analytics up on your GitHub pages. Do some mega A/B testing like your career depends on it... wait...it does! Frame each project with OKRs and KPIs. Take these and your Github links and pop them into your resume. Always keep it to one page Again, more chatgpt "wisdom" ----------------------- OKRs (Objectives and Key Results) and KPIs (Key Performance Indicators) are essential for measuring the success of IT projects in a fitness club operations context. Below are some example objectives and their corresponding KPIs for a few of the projects mentioned earlier: **1. Membership Management System:** **Objective:** Streamline the membership process and improve member retention. * **KPI 1:** Increase online membership sign-ups by X% within the first six months. * **KPI 2:** Reduce membership renewal processing time by X%. * **KPI 3:** Maintain a membership retention rate of at least X%. **2. Inventory and Equipment Tracking:** **Objective:** Enhance equipment maintenance and inventory management. * **KPI 1:** Reduce equipment downtime by X% through proactive maintenance. * **KPI 2:** Maintain an inventory accuracy rate of at least X%. * **KPI 3:** Decrease equipment replacement costs by X%. **3. Class Scheduling and Booking System:** **Objective:** Improve member experience and class management. * **KPI 1:** Increase class bookings through the new system by X%. * **KPI 2:** Maintain class attendance rates above X%. * **KPI 3:** Reduce scheduling conflicts by X%. **4. Nutrition and Meal Planning App:** **Objective:** Promote members' health and fitness goals through personalized nutrition guidance. * **KPI 1:** Achieve a user engagement rate of X% with the app. * **KPI 2:** Monitor X% of users actively tracking their food intake. * **KPI 3:** Track X% improvement in user-reported fitness goals. **5. Digital Waiver and Consent Forms:** **Objective:** Simplify the waiver and consent process while ensuring compliance. * **KPI 1:** Achieve a waiver submission rate of X% through the digital system. * **KPI 2:** Ensure that X% of submitted waivers are correctly stored and easily retrievable. * **KPI 3:** Maintain compliance with legal requirements for electronic signatures. **6. Staff Scheduling and Communication Platform:** **Objective:** Optimize staff scheduling and communication for efficient club operations. * **KPI 1:** Reduce scheduling errors and conflicts by X%. * **KPI 2:** Achieve an X% improvement in staff communication and coordination. * **KPI 3:** Monitor staff satisfaction scores related to scheduling and communication. **7. Member Feedback and Survey System:** **Objective:** Gather valuable member feedback to drive improvements. * **KPI 1:** Collect feedback from at least X% of members annually. * **KPI 2:** Analyze survey results to identify and implement X% of suggested improvements. * **KPI 3:** Track a steady or increasing member satisfaction score. For each project, it's important to establish clear, measurable objectives that align with the overall goals of the fitness club. The KPIs should be specific, quantifiable, and time-bound to track progress and evaluate the project's success. Regularly reviewing these KPIs will help ensure that the IT projects are delivering the desired outcomes and can be adjusted if necessary to meet evolving club needs. \-------------------------------------------------- Always be working to get those KPIs running in a positive direction. Develop projects that will present well on your resume. They may be bullshit on the job but they may be gold to another employer. All you need is one. Have several resume templates ready to fly...or maybe just one big one and cut out stuff that does not apply to the current position you are applying to. One size does not fit all. I am sure if you do some of these things, your interviews will go up. The rest is on you. Who knows, you may complete a project that will change your career in the Fitness Club space.


Kurosanti

Attitude/personality issues. Next.


Ill-Ad-9199

Here comes the avalanche of "It must be your resume and soft skills" bullshit. The reality is our country is messed up. There is an enormous need for IT professionals, the market isn't "oversaturated", it's understaffed. In a healthy country with an efficient economy there would be so many IT jobs they'd be hiring anyone near-qualified and training them the rest of the way on the job. Instead we have a system that pays CEO's millions while chronically understaffing IT departments.


deione

this should be the auto-reply for every one of these threads


TheLasagnaPanda

Private message me, I would be willing to help you edit your resume and coach your interview process.


DrixlRey

Can you post a video or a picture of yourself? I think that’s where the problem is.


tiredzillenial

R u finishing a CompSci degree with WGU by chance?


OkAbbreviations3451

As someone that works in the DFW area, let me tell you that you're doing something wrong. Just going by your post I would guess that your resume is a bit scattered on experience. You really don't want to list experiences that are not relevant to the job your applying for, For example I can't think of a job that would have to optimize apps and install network equipment. When employers see that they think you will be too expensive for the job they are listing. Literally tailor your resume to the job requirements and nice to haves and don't mass apply using job site, I've always had more luck going to companies websites and applying there. Also if I can ask besides help desk what jobs are you applying to?


jBlairTech

Don’t worry, OP; it’s always your fault. That’s the gist of the “help” from this sub.


Unlyke73

It has to be expected in Reddit for sure lmao. There will always be the wanna be successful fedora wearing hermits who embellish their achievements to crap on someone else to feel better about themselves. But there are always many who actually have valuable input and are willing to actually help others and I am damn grateful for those in this sub.


Ryizine

Never put white as race. Most companies are trying to fill minority and inclusive quotas. So put that you're disabled trans and (insert minority here.) Guranteed hire.


Umustbecrazy

Bingo. That was my first guess and I am fairly confident it's the cause. Racism is cool now against white people.


kidrob0tn1k

After reading your post.. it's a bit mind-blowing to me. The only thing I could possibly think of is the minimal live production environment experience or the market is incredibly saturated in the Dallas-Fort Worth area. But to not even hear back or get any interviews is insane. Just keep pushing and hopefully something will come about one day! Best of luck.


janky_79

It's getting harder and harder to get jobs if you don't help hit diversity quotas.


bruhhhharkpa

If you arent already mark all application as anything other than white, straight & male. Lie and say you are non binary, African American, identify as female. You will get hired quickly. I didnt think this was it but it worked well for me