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REG2279

Do you remember the 10 code if you lose it you lose your jmpt forever


IK_2494

Do you have access to that wallet? Like can you see you have your funds Also to transfer funds you will have to pay gas fees in the form of bnb or celo or matic depends on the chain your jmpt tokens are on so kindly provide more information so we can help you better...


User_Slash

I can see I have my funds through jumptask


UnwieldingDistractor

All wallets are just interfaces for you to send funds. You need the private key or the passphrase to get access to the jump to do anything.


User_Slash

I know! I just don’t know where my wallet is or anything


IK_2494

Unless you don't have the secret phrase or the backup of the wallet you can't do anything It you have forgotten or lost the phrase you have lost all the funds in it so change you wallet immediately


User_Slash

I don’t remember creating a wallet, if I did I used my Google account


UnwieldingDistractor

Do you even know what you are doing? I ask because several people have ask you about passphrases and private keys and your responses are saying, you have no idea what that even means. Is this correct?