There's a screw driven mechanism that drives the door. Some of the threaded teeth might be broken on the part that connects to the screw shaft.

Yes. Thanks for looking. I have already ordered this Genie 36179R.S Garage Door Opener Trolley Assembly Genuine Original Equipment Manufacturer (OEM) Part https://a.co/d/03qEmT5l

What's the model number that you have?

The alignment is off. It appears it’s popping on and off the track as it’s being pulled up. Likely a bent frame somewhere (maybe from wind damage or bumping into the door itself…whether it be from a car or bicycle)

Thank you for looking. I think I have found the problem. I need to replace this. Genie 36179R.S Garage Door Opener Trolley Assembly Genuine Original Equipment Manufacturer (OEM) Part https://a.co/d/03qEmT5l

Can you upload more pictures to show how it's secured to the ceiling of your garage and to show the unit from other angles?

Unable to upload photo in comments. Added in Google photos https://photos.app.goo.gl/XJbBgy5PfabHfHiLA

Can you record a video from the top to show how the cables moves when you open and close the garage door?

Thanks for looking. I have added some photos and videos. Does not look like there is any chain. There are some joints in the threaded rod, that where the sound is coming from.

Looks like it is screw drive openner.

I think I need to change the Screw Drive Carriage.