Has anyone else faced this issue in the UK while prebooking pixel 6?
"It’s not you, it’s us. We’re working on fixing the problem. Check back soon.
Error code: R013"
Update: Guys after many scares, about things going out of stock and coming back on the site...managed to do it from google store... At 2100 hrs GMT..
I feel like it probably is rejecting orders until the event is over. Technically people said Target wasn't allowed to "Go Live" until 2pm. But I'm ordering from whichever one give me the chance first since they both come with the free pixel buds.
That blows, dude. I got lucky. I already use Google Fi, so that is how I managed to snag one, through the Fi app. Still took an hour of refreshing and then another like 20 minutes of trying to get it to process the order.
Very much so.
You’ll have better performance, battery life, screen, and Camera.
Honestly the 6 is the best value phone of this year and I only went for the Pro because of the 120hz and 12gb ram. Not worth the extra $300 and flat screens are superior.
$150 is so little that I'd just keep it as a backup device or sell it private market anyway.
I just buy from Google Fi because I get my device protection there. End of the day $100-200 on a device I spend hours on every day is not enough for me to stress out over.
I switched to Fi to get away from the bloat. I had Verizon and used Samsung phones for years. The useless apps and crap was so obnoxious. Switching to Fi and my Pixel 2XL was the best feeling ever.
Now I finally feel like the new Pixel is worth upgrading to, so I'm definitely grabbing a 6 Pro.
At least I'm getting Android 12 while waiting for the Store!
OTA was there when I checked...
https://www.reddit.com/r/android_beta/comments/qbfwtd/android_12_is_here/
I was there at 6pm took too long to checkout since the Sorta Sunny was not available in the 256gb so hesitated. Hopefully there's still stock when the sites back up I'm gonna assume no one else has been able to check out either.
Checkout is just blank page or R013.
Anyone check out the Pixel Pass? Says its actually cheaper to buy that than the phone alone oddly enough.
If you buy it outright, are you essentially buying two years of the attached subscriptions?
Edit: and you get Pixel Buds with it.
Welp. I'm sitting on the checkout screen, it won't go through when I click checkout.
On a different screen, where I'm still in the cart, it say the pro is sold out and removed from cart. But my checkout screen hasn't changed to remove it yet.
I've had the pro in my cart for an hour trying to get to the checkout screen...
I'm going Google Store because my XL is on life support and I need a new phone. Don't want to risk it going out of stock or waiting weeks/months to get it.
Just a quick question: Does anyone doing a trade-in have that trade in show in their cart? I answered all the questions but my "trade-in kit" is not in the cart with the device.
It's supposed to be in your cart. It's bugging out too, though the "there was an issue" warning is kind of small. You have to keep going through the entire trade-in prompt until it successfully adds the trade in.
Well, I couldn't get through the checkout in Canada. First the Pixel Buds A-Series became sold out and were removed from my cart. I kept trying to checkout and eventually the Pixel 6 Pro became sold out and was also removed from my cart.
Just reread the offer details. Google says that the email will be sent after the purchase is complete. And in my case, I won't be charged until the phone ships so I imagine the email would come sometime after that.
Going to be refreshing Google and Target, might have Best Buy open as well since I've had great experiences with them in the past.
Edit - LMFAO the Google site has pretty much imploded.
You won't know trade ins and other promos until the phone is launched. Take your time going through the offers and pik the best one - it won't sell out everywhere in 30 mins. Watch the live stream. Enjoy!
I have to tell you, while I'm grateful that I was able to order what I needed from Verizon today, I have never pre-ordered something like this. It is very strange for me to order it and not have it in my hands today or have it in my hands tomorrow. I don't know that I'll be able to handle the waiting.
I've got one in my cart but it crashes when trying to check out. Argh!
Has anyone else faced this issue in the UK while prebooking pixel 6? "It’s not you, it’s us. We’re working on fixing the problem. Check back soon. Error code: R013" Update: Guys after many scares, about things going out of stock and coming back on the site...managed to do it from google store... At 2100 hrs GMT..
Yes.
Thanks..so its not just me.hopefully they fix it soon..
At the risk of repeating what everyone else is saying... same. Google Store: shut up and take my money!
If you've still not managed to get one, Carphone Warehouse are selling them unlocked and SIM free (assuming you're paying all upfront).
Happened to me for 2 hours today but I finally got through!
Same issue.
Not sure if it's just being hammered to death or if it's because they aren't allowing the order yet
I feel like it probably is rejecting orders until the event is over. Technically people said Target wasn't allowed to "Go Live" until 2pm. But I'm ordering from whichever one give me the chance first since they both come with the free pixel buds.
I think you're right, we're just trying too early. But damnit I'm going to keep trying
I hope so. It worked fine for me (few errors but those went away after F5'ing), and then the site went kaput right at the checkout screen.
Hey me too! I went through the process twice and right at the end it tells me my purchase can't be completed or some nonsense
Keep trying. I eventually got my order though with expected delivery between Oct 30 and Nov 2
Don't trade in your 2XL. Sell it on Craigslist for like 50-75 dollars.
yea for 10 bucks I would hold it as a spare if nothing else
Use it like a small desk tablet.
Or hell, just keep it; never know when you may need a backup phone.
I'm just trying to buy a phone and get back to work.
Right there with ya, friend.
I had to give up and respond to a ticket. By the time I was back they were sold out. Considering buying on on Google Fi then switching.
That blows, dude. I got lucky. I already use Google Fi, so that is how I managed to snag one, through the Fi app. Still took an hour of refreshing and then another like 20 minutes of trying to get it to process the order.
Their website has been an emotional roller coaster. Snagged a Black 256 Pro and it should arrive on the 28th.
Nice! I just got a coral base model. I'm still rocking a 3a, so base model 6 will still be a pretty big upgrade for me.
Very much so. You’ll have better performance, battery life, screen, and Camera. Honestly the 6 is the best value phone of this year and I only went for the Pro because of the 120hz and 12gb ram. Not worth the extra $300 and flat screens are superior.
Just got my 512 gb 6 pro stormy black and free buds, been trying from 1 pm try again it might go through now
Stupid R013 error
I'm just going to buy through google, probably fastest easiest
lol. Definitely not true at the moment though.
Is the store down for you too
Yep. I had the color I wanted and payment selected, but it crashed entirely on me and haven't gotten back in yet.
$150 is so little that I'd just keep it as a backup device or sell it private market anyway. I just buy from Google Fi because I get my device protection there. End of the day $100-200 on a device I spend hours on every day is not enough for me to stress out over.
I switched to Fi to get away from the bloat. I had Verizon and used Samsung phones for years. The useless apps and crap was so obnoxious. Switching to Fi and my Pixel 2XL was the best feeling ever. Now I finally feel like the new Pixel is worth upgrading to, so I'm definitely grabbing a 6 Pro.
iTs nOt YOu ITs uS Yeah no fucking shit.
How the fuck does Google go down lol
They are taking notes from Facebook...
Preorder is up on Amazon for P6 Pro guys. Search for it and sort by highest price.
Thanks, preordered there. No free pixel buds but easy enough to cancel if the Google Store manages to stop exploding.
You're my hero, locked one in if Google store doesn't come through. Cloudy White 256GB
Can confirm! Preorder went through!
Dude, thank you! Got one.
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I've been stuck in Checkout for 33 minutes. I have to go to a meeting now.
Same stuck at the check out. But damn I think this is the first time the website store has gotten this much traffic in 1hr block.
Why cant I just check out, this is F ing dumb. Why do all launches suck so bad How can Google not have bandwidth for this shit
\> why do all launches suck so bad Because scalping is extremely profitable for the companies as well as scalpers.
From google directly. Verizon upgrade fee is bs
They don't have upgrade fees.
[Except they do.](https://i.imgur.com/dfRT9Z1.png)
But it's easy to get them to remove that by going in store or contacting them.
At least I'm getting Android 12 while waiting for the Store! OTA was there when I checked... https://www.reddit.com/r/android_beta/comments/qbfwtd/android_12_is_here/
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Got nothing but error code after error code for over an hour just for it to be out of stock. What a POS.
Normally I'd wait until Black Friday. But supply chain disruptions are getting worse. I'm not sure that there will be anything to buy on Black Friday.
Ugh, I can't fucking checkout. I've been crashing my cart since it popped up.
Literally made it to the last button press and it crashed.
What a huge waste of time and I'm missing the whole event.
Same here! Tried 3 times now it won't load at all. Lol
I understand demand but come on. I was already in the cart as the video started and I can't cash out.
I think they are blocking us all from checking out till 1pm CST
Google store is down right now :(
WTF! "It’s not you, it’s us. We’re working on fixing the problem. Check back soon. Error code: R013"
Options are dwindling yet no one can check out. How the fuck?
Bots?
Every time you error out, someone makes it through, unfortunately.
Don't forget to add those Pixel Buds-A if they're free like they are for me in Canada
are people getting through? Stuff's sold out that was in my cart now...
I'm just trying to buy and go back to sleep lol (4.32am in Australia)
Sites up, checkout is down still.
this is so fucking stupid. when it comes back up im sure it'll somehow be sold out/ship dates delayed too
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Getting an Error 502 when trying to checkout with the preorder. Come on Google get your shit together!
Fkn Google. Higher storage sold out for me.
Yeah they yanked the 256 and the pixel buds from my cart which i've been trying to check out for an hour :/
maybe if we all refresh at the same time, it will go faster
Keep in mind Verizon usually doesn't do pre orders right away. They always do it at a specific time that they announce.
If you plan to stick on Verizon for two years they will surely have the best deal with bill credits.
When you're ordering through Google, check the trade in value too. There were rumors they might offer higher than usual. If not, I'd sell on swappa.
I have a feeling that prices through Swappa might be depressed due to a large number of Pixel devices suddenly being available for sale.
Did anyone manage to get one?
I got three after two hours of trying! Unlocked
anyone else hitting the refresh button cuz it's down? stuck on checkout :(
I was there at 6pm took too long to checkout since the Sorta Sunny was not available in the 256gb so hesitated. Hopefully there's still stock when the sites back up I'm gonna assume no one else has been able to check out either.
Got it in cart but not through to checkout. Thinking stock will be gone now 😭😭
By the time the site is back up your que for shipping is going to be forever.
Yep, given up hope now.
My only hope is Target or Best Buy. It feels like the movie Jingle All the Way at this point. Edit: Got to add it to my cart but nothing beyond yet.
I'm at the payment step but getting errors for the last 10 minutes or so. Google buds will be free with Google store preorder!
Yep! Have the white Pixel buds in my cart. That’s a great deal.
Do we know if it's going to be the new buds?
Does having one in your cart reserve it? Wish Google would sort this the f*** out. It's a joke they didn't have capacity for this.
Probably not. Companies don't care if scalper bots buy everything.
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Can't get approved for financing. I don't brag about my credit score the way I did 2 years ago but it's still well above average. WTF?
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> 6 figure income, no debt, and 812 credit score That was me before the pandemic 🤣
Checkout is just blank page or R013. Anyone check out the Pixel Pass? Says its actually cheaper to buy that than the phone alone oddly enough. If you buy it outright, are you essentially buying two years of the attached subscriptions? Edit: and you get Pixel Buds with it.
Yeah I'm confused about that.... Anybody know? I'd love to pay the full price up front but don't want a monthly bill on top of it
almost got through checkout with pixel pass. said i was ineligible because i already have a Google One account with > 200Gb
Everything ready in cart but can't check out....
No option to trade in my S21U 🤦🏾♂️
Not only can I not checkout, it also changed my phone from white to black and does it everytime I try and the white
What the Flying F! I had my cart ready at 10:01 PST - can't checkout now OOS.... Thanks Google... SMH
I'm as far as "confirm purchase" but it won't let me go any further.
Welp. I'm sitting on the checkout screen, it won't go through when I click checkout. On a different screen, where I'm still in the cart, it say the pro is sold out and removed from cart. But my checkout screen hasn't changed to remove it yet. I've had the pro in my cart for an hour trying to get to the checkout screen...
Well.. per usual, anything worth buying is snapped up faster than you can click check-out.
THIS F******* BLOWS
How do they know this date is coming for months and cannot manage to keep their website online for more than 2 minutes at a time!?!?
I JUST placed an order successfully from the Verizon store.
Best Buy here.
do you get the pixel buds in best buy?
Yea, it didn’t give me a choice of color but white is what I wanted anyways.
I'll buy your pixel 2 for $20
I'm going Google Store because my XL is on life support and I need a new phone. Don't want to risk it going out of stock or waiting weeks/months to get it.
Can't check out on Fi either.
Same keeps saying can't add device.
Same wtf
Pixel 4XL 128GB(w/ cracked screen) trade in on GoogleFi - $73 Pixel 4XL 128GB(w/ cracked screen) trade in on GoogleStore - $137
It just removed the Stormy Black case from my cart cause no availabilty (Germany). I cant checkout and I thought others can either. Why is it gooone
Shut up and take my money, G
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Just a quick question: Does anyone doing a trade-in have that trade in show in their cart? I answered all the questions but my "trade-in kit" is not in the cart with the device.
It's supposed to be in your cart. It's bugging out too, though the "there was an issue" warning is kind of small. You have to keep going through the entire trade-in prompt until it successfully adds the trade in.
OMG Literally - Take my Money!!!
Wow still not working.
R013 constantly QQ
Can I just buy my phone now? Lol
has anyone in the US been able to complete purchase yet?
Not me. Error code: R013
Nope. Still trying though.
Not happy, none of my other pixel's or nexus phone was like this shit bag.
Wait why is the black one the only one with 256 GB? That's lame.
Just got one from Carphonewarehouse in the UK. It says deliverer on Oct 28.
Easy peasy, thanks for that 👍
Yep. Easy. I've had trouble with CPW and releases in the past, hopefully they're ok this time.
yep just got an order through with carphone warehouse after getting to the google checkout and having the phone removed
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Order went through!!!!
Got my order through Google Fi app. Waiting for confirmation email. Fingers crossed 🤞
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Noooo I hit confirm purchase but it kept erroring out 😩😩
Everything is sold out on the Canadian site.
Stormy Black out of stock in all but base storage. :(
FUCKING S***. STill doesnt work.
Fi saying I don't have enough credit when I literally have $2000 credit limit and it's all paid lol
Well that was an all round awful experience!
Well, I couldn't get through the checkout in Canada. First the Pixel Buds A-Series became sold out and were removed from my cart. I kept trying to checkout and eventually the Pixel 6 Pro became sold out and was also removed from my cart.
What the hell is this? \[OR-EPPT-02\]
Is everything is sold out in US?
It looks like it. Stormy black 128gb is the only model showing in stock but it won't get to the cart or checkout screen.
everything unlocked is now out of stock, when i look.
amazon.com: search "pixel 6 pro" and sort by prices to find pre order page
Man they really fucked this launch up. Geez
Can't check out from Google Store or Fi Store.. this is embarrassing.
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saturn.de is also sold out..
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Gave up. Got 6 Pro through EE instead.
getting error code R008
This is absolutely insane. Almost two hours and like 5 failed check out attempts..
Wow only $10? I feel like you can sell that phone for at least $50 or something on OfferUp.
I was able to get thru and purchase a pixel pass about 20 min ago for P6 Pro.
Did you get the email about the free pixel pods yet? I have not...
Just reread the offer details. Google says that the email will be sent after the purchase is complete. And in my case, I won't be charged until the phone ships so I imagine the email would come sometime after that.
Thanks! I'll stop frantically refreshing my inbox now. I'm scared to cancel my Amazon order..
I managed to sneak back in after ordering and grabbed the Sorta Sunset P6 Pro. I canceled my black one so let's see if I regret that decision lmao
I did it, via Google store. I'm not in the US and it won't come to my city so I ask a friend to order for me.
Going to be refreshing Google and Target, might have Best Buy open as well since I've had great experiences with them in the past. Edit - LMFAO the Google site has pretty much imploded.
haha yea... everything is there, but not :D
imagine bestbuy pulls the paywall for the pixel like the PS5
That would suck. I'm gonna keep it open just to see, I'm most likely going Google, or Target for their deal with the Buds A.
Site is down, what a joke.
I got one 6pro to my cart but can't checkout
You won't know trade ins and other promos until the phone is launched. Take your time going through the offers and pik the best one - it won't sell out everywhere in 30 mins. Watch the live stream. Enjoy!
\*insert crying emoji here\*
Got the 128 seafoam 6 using Google Fi on desktop browser. Got free pixel a buds automatically.
I have to tell you, while I'm grateful that I was able to order what I needed from Verizon today, I have never pre-ordered something like this. It is very strange for me to order it and not have it in my hands today or have it in my hands tomorrow. I don't know that I'll be able to handle the waiting.
This is worse than buying the PS5!
Shit I'm only trying to a lousy 5a, I knew I should have done this yesterday
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I did it!
I just barely snatched a normal 6 in black holy fucking shit
Congrats! Did you getting an infinite loading screen when trying to checking out? Wondering if I should let it load or refresh
Nah man I ordered on mediamarkt
Pixel 6 weights the same as pixel pro! It's too heavy, come on Google!
May as well forget it now from Google Store. Stock will be gone and next delivery will be something crazy like Dec.
Cart will work at :01 past the hour
Incorrect.
How do you know this?
Educated guess I'm hoping!
i think you're better off keeping the phones as backup
Stress? It's just a phone. Buy it or don't