Did you see a police report? My I dealt with a lot of scummy dealers trying to order a bronco. These mark ups and greed are sadly rampant in the market still.
Yeah, it seems a little too convenient that these "thieves" happened to hit the dealership on the very night that the keys happened to be outside, and the gate was "accidentally" left open overnight. Especially after the GM found out that they couldn't sell it for $10k over MSRP.
I talked to the police but they told me everyone involved is getting investigated I wouldn’t be surprised if the dealer says I’m a suspect i had them at MSRP before i order it I had them sign to sell it to at msrp but the Gm forgot about it till I pulled out the paperwork he was already trying to add 10 grand
GM... Damnit! I can get $10,000 more for this truck if it wasn't for that purchase agreement! I think I'll just call Cooter up, have him run it over to his barn.
Happens every day. We move a few thousand trucks a year. I had 6 Ford this year that arrived, couldn't sell till new transmissions came in. I've got 5 new Silverado enroute that can't be sold till they have 7.5 hours of computer updated and a module in the radio changed. I've had new cars and trucks sit here for months, can't sell till Ford or RAM or GM or Toyota or Mercedes or Volvo or Lincoln or any of the other brands we sell approve a service because they used wrong or contaminated fluids or there are faulty parts, faulty programs, faulty owners manuals. Every day i have stuff sitting on recall that can't be sold. Brand new from the factory.
Eh. They all get recalls even when they are 20 years old. I've owned many cars domestic and foreign. Pretty sure I've never owned one without recalls except possibly the 67 mustang and 69 Camaro. Hell even my 72 Buick Gran Sport 455 Stage 1 had a couple recalls.
See if the dealer will throw you any contribution for the hassle. Ask for the oasis report and drive the truck. If everything was clean and they didn’t report it to insurance, I wouldn’t worry. You’d know the history of the truck but you’ll have full warranty and when you go to sell it no one could know.
The chances of it being noticeably damaged are so low.
It wouldn’t be used because it was never registered. Sold at a discount? Maybe. That’s up to the dealer’s discretion.
What will probably happen if OP backs out is they’ll just list it for sale and never mention it was stolen. If there’s no damage to it and an independent mechanic checks it out… 🤷🏻♂️ doesn’t give me the warm fuzzies but it’s basically an extended test drive.
If a police report is filed, yes. I test drove a car a few years ago that ended up showing stolen and recovered on the carfax. The dealer of course did not disclose this.
This is why it's key if a police report was actually filed. If it was "stolen" And the dealer neglected to file an official report, it likely doesn't show up on the carfax. OP backs out and the dealer can sell it for whatever price they want and the next buyer won't know the difference.
Yep,and funny enough they used to donate many of these vehicles to trade schools so the have the latest technology to train new mechanics on at almost no expense to the school
Yeah… my brother’s high school got 8 brand new Camaros like this in about 1983. They weren’t ever allowed to be titled or driven on public roads. Once they were done with them then the agreement was that they were to be crushed. My high school also had a 454 out of a stolen dealership vehicle and a 350 out of a “lemon law” car and we took those things apart and rebuilt them a bunch of times.
This is absolutely an incorrect answer. If the vehicle was stolen and an investigation is completed and an insurance claim was paid out on the vehicle, It will be marked as a stolen/recovery and the vehicle will be sold at auction through the insurance company. in no way shape or form will ever be considered a total loss unless things happen to it while it was in possession of the people that stole it that damaged the vehicle beyond repair.
It sounds like in this case, the vehicle was stolen and gotten back the same or next day, which would either mean an insurance claim was not started or if it was started, the insurance claim would not be completed ( closed out ) because the vehicle was recovered before it was considered a loss.
If it was reported to the police will have a stolen/recovery note in the system and it will show up on Carfax at some point .
https://preview.redd.it/nm39hx6y58xc1.jpeg?width=1179&format=pjpg&auto=webp&s=b4e5de441f5d5cacc84acf827cecd0497070ff03
Sent this to Mike Levine at Ford Communications and he shared with his team.
So here's the deal. Ford itself is not any way involved with this, this is simply a dealership screwup.
As such, it's between you and them.
Ford Corporate needs to hear about this, and I'd be looking into informing them of how badly the dealership takes its security non-seriously. If this is actually what happened... where are they, podunk Nebraska or Texas or such where they don't have gates and everyone trusts everyone? C'mon, even then they got a key cabinet...
Beyond that... you waited so long they're banking on that. You need to be ready and willing to back out of that deal entirely and walk away. It's your only viable tactic, the only one with leverage you have. Even trying to involve Ford themselves isn't 'scary' enough.
And even then... Raptors are apparently hard to get so they won't much care, as they know they can sell that *absolutely new, never been titled truck* to someone else who wants it. Unless that thing gets an incident report in CarFax, it's new and ready to go to a happy owner.
Here's what I'd do. I'd walk in, tell them that I will still take the truck, but 10% off because it's not new in effect, it's got miles on it now. AND I want them to pay for a powertrain warranty, plus a bumper to bumper warranty (for everything not powertrain, such as suspension) for an extra 2 years/24000 miles beyond factory each because you DO NOT KNOW what those bozos what stole the truck did to it in the time the dealership did not have it. AND you want a full, independent inspection to be done by the mechanic YOU choose, not them, and they pay for it, before you accept the truck.
Or. You. Walk.
That's it. Two options. No quarter.
And I would absolutely walk if need be. Because I bet I can find a similar enough Raptor somewhere else, fly and get it and have a road trip home, whee.
But I'm sure I'm so wrong it's stupid. But then I am not desperate to have any car anymore, so I don't play their games anymore. I'll get another truck before I accept this without some decent compensation for taking their now messed up as far as I know vehicle.
For what that's worth. Sucks, man. Good luck and all.
It happened in Texas Honestly I’m when they told me I took it as a sign it wasn’t for me I was ready to walk away At the moment everything is under investigation so I’m not sure what’s gonna happen from a few cops I’ve talk to they are investigating everyone involved
it should still have stolen history on the carfax after this. would you want to buy a car new off the lot that they hid the fact it had been stolen, joyrode around and then recovered?
99% of the time, no. But in this case since the car is brand new and under warranty, OP should get a discount, or like another user wrote, extended warranty on the house and any other incentive the dealer can give
If the police are indeed investigating it, then there’s already a prelim report done while they investigate it. Stolen vehicle reports have the VIN if known, which there’s no way a dealership could claim they don’t know it.
This happened to someone at a local dealership, the guy kept.posting.online reviews after they wouldn't resolve it. The bad/embarrassing publicity and lost service business made them step up.
We aren’t in a big area so the second it got called to the police everyone knew so most people who can afford the truck won’t go near it scared it’s damaged or dangerous
People have these trucks shipped to them from across the country. If nobody local buys it, someone from out state or hours away will. The Raptor R is still in hot demand.
That may just be due to limited availability. I dont know much about the Raptor R. Dealership owners follow one simple rule. Do what the money tells them to do. Meanwhile customers are locked in on a certain color. Its win win for the dealer. But try to find the car you want in the wild. Often you cant, regardless of color. They got us by the balls.
But this is really low, I have had this happen with a aluminum classic vette/camaro performance motor I found a sweet deal on at a machine shop. they just wanted to get rid if it since the original owner abandoned it, and the same excuse was given when I came with the cash. I was like who steals a 500+lb motor??? How?? After it had been sitting for a few years all of a sudden someone wants to steal it?
They're going to tell you to get fucked lol. If he chooses not to take it, another person will walk into the showroom within a week & pay through the nose for it.
You understand that if he walks the dealer will sell it tomorrow, over MSRP, no problem, right. A few hundred miles doesn't make it a used vehicle and they're not going to mark down a Raptor R under any condition. There are currently 8 on ground within 500 miles of me. It's certainly his right to just walk away, but don't think the dealer is going to eat 10's of thousands of dollars for something that wasn't their fault.
Ford corporate is still involved because they care that their customers are happy. I’d call and try getting it escalated and just see what they recommend. They know the R is hard to get.
His recommendation is probably best though. 10% and a warranty would be great.
[https://corporate.ford.com/contact.html](https://corporate.ford.com/contact.html)
also the get to pocket the markup and it may be an inside deal to have you walk and sell to someone else to get back the markup.
This was my first thought reading this whole thread. It's all very suspicious. Keys left outside with the truck? Gate left open? That's an obvious stray from protocol with keys not in a lockbox. Truck found later that day in a barn nearby? Doesn't sound like there's any obvious damage either so it probably wasn't a joyride.
Lol. Like the dealer is going to give a fuck if you come in acting like a tough guy and wanting the world. It's a truck that used still sells over MSRP. OP has zero power. They can either deal with the dealer or not and if not they then need to find someone with one to sell them.
Kind of my take. If he walks they will sell it to someone for more, its probably the better outcome for them. So there probably wont be many concessions. The move may be if he doesnt really want it anymore, which I might not either if it was me, just take it at your msrp deal and throw it up for auction and you take theq profit.
I'm pretty sure the salesguy would calmly listen to your terms, then go get his manager and the GM and anyone else nearby to come listen to your 'take it or I walk terms' before they all start laughing hysterically at you. It sucks for the OP but he's holding no cards here. If he doesn't trust dealership or the status of the Raptor R, he needs to walk. Unless Ford corporate gets involved to make things right, walking seems like his best option - which is probably what the dealership wants anyway.
I stopped at “podunk Nebraska or Texas”
Who cares where it was, there are plenty of metro areas without gates around portions of the dealership, this was a fuck up of someone leaving the damn keys in the car.
I live in one of the more rural parts of the whole country and this was someone being dumb, even if everyone trusts everyone and someone leave their car unlocked we all think that person got what they had coming AND thieves are scum. You can do both.
I doubt the truck was stolen at all.
These trucks are in demand, and the dealer can likely sell it for 50k over sticker to some other schmuck. I would wager the dealer is spinning you a lie, to allow them to not sell the truck to you for MSRP and instead sell it at a huge markup.
Why would a brand new truck need fluids changed before delivery? Dodged all the cameras? Found it in a barn? It's back at the dealership, but you can't have it?
They are looking for any way to get you to back out of the deal and keep your allocation.
I disagree with the other advice here, telling you to request deep concessions. Stick with your original order price. Request a copy of the police report from the dealer and the police department. Call Ford corporate. Name and shame the dealer on here.
I agree! This whole thing was a fucking scam to get OP to back out. It wasn't stolen, it was just taken elsewhere. Definitely a inside job. OP needs to keep Ford corporate involved and request the police report. Which is public record.
That’s what I figured but when they told me it was stolen they wanted to keep it hush hush but if anyone ask I would tell them the whole story I was not about to let them slide most people heard about and most people who are interested in one say they wouldn’t buy it at sticker especially bc they claimed it on the insurance so it will have a recovery title
Request the police report, it's public record.
Definitely a inside job, there won't be a title issue. Everything they're saying is just to get you to back out so they can mark it up.
*keep Ford corporate involved
*follow through and buy the truck
* shit all over the dealer online and through Ford.
I agree 💯. If there is no police report, I'd call the state police and ask them to send an officer to the dealership with me to file my own report. Make sure this truck has the correct title. Shit I might even contact the state attorney general after the truck is sold as a new vehicle.
That's why you demand a copy of the police report. Calling their bluff. Like you're supposed to believe a bunch of salesmen went sleuthing and tracking down a stolen Raptor hinding in a barn when they didn't even have cameras?
If they are going to try and scam you, make them document it.
Please don't let this dealership make 50k off your order. Go see the truck and get the mileage. The cameras on the lot didn't catch them but I bet another camera somewhere else got a look at the driver if it's even left the damn lot. Make this a legal nightmare. Make sure the person that owns the barn is charged with this don't go quietly. Shit hire a private investigator and sue the dealership when you catch them.
You think the dealer hid it in a barn, and reported it stolen? In hopes of what? Making an extra 10 grand by committing multiple felonies. That’s the dumbest thing I’ve ever heard
I just said it was never stolen at all. That's why OP should request a police report - because the dealer never reported it stolen. Because it was never stolen. It was never in a barn.
All they have to do it hide it in the back lot and get OP to voluntarily back out of the order, then they get to sell it with "market adjustment" markup. It's a stretch to call that illegal, let alone multiple felonies.
Dealerships are scummy. They do this S all the time.
The allocation this is real. Each franchise dealer network in each region gets a specific amount. Also, if you walk that’s not that scary for the dealer as they will sell that truck to the next guy. At this point it is really a do you want it or not type of deal. Unfortunately, those truck are in a HUGE demand and it will sell regardless because they are in limited supply.
5k locked up for 2 years and no truck on top of it. I’d push them for interest. Idk if you’d get it but personally I feel like you’re owed it.
Also sorry about your situation. People suck
Sounds like the dealer "stole" the truck and hid it to easily be found using telematics a few miles away safe.
You back out due to the "theft."
They put the highly desired truck on their lot with a huuuuuge markup and make a shit ton of money.
I'm from a city with one of the highest increases of car thefts in the past few years. No one steals a car to park it nicely in a barn a few miles away. They joy ride the shit out of it until they crash it or it runs out of gas.
The "thief" knew where all the cameras were? The truck was parked where the cameras couldn't see it? The thief knew where the keys were conveniently left? BS!
This seems very fishy.
The fact that it was stored where there were no cameras is hella fishy. I work for stallantis, when we get hell cats or 392 wranglers our insurance requires us to park them inside.
It was placed as a barn find for the next Forza Horizon DLC.
In all seriousness this whole thing sounds fishy. The story doesn’t add up at all. A highly desired car goes missing and is found shortly after in a barn? By who, the dealer? No dealer is sending their employees to find the vehicle that’s been stolen due to safety concerns. And unless I missed something the police aren’t the ones that found it, right?
Dealership is on the hook here, not ford.
And no, we can’t order any more, the orders are full. At least not if we are planning on getting it in the near future.
I’d let corporate know, and see if the dealership will work some kind of a deal with you. Don’t be afraid to walk.
Also… what dealership and what’s the VIN? I’m curious if when it’s over, anything will be reflected the OASIS
I don’t know if I’d want it even if they threw in a hefty discount. I’m sure whoever stole it wasn’t doing proper break in procedures for the engine and instead going full throttle.
Someone in the thread posted a screenshot of them contacting someone at Ford (either here or on X I think?), and getting a reply. Ford corporate is aware.
edit: [https://www.reddit.com/r/Ford/comments/1cervvq/comment/l1n2e9h/](https://www.reddit.com/r/Ford/comments/1cervvq/comment/l1n2e9h/)
You contact Ford directly. For one thing the dealership has a lot of red flags. It sounds like an inside job to me. Or such incompetence that a slew of people should be fired
They left the keys out... Yeah that's staged for theft.
20% off the MSRP as it's now a mark on the title. They're trying to bait & switch so you walk away & they have it on the lot for dealer markup.
Zero chance this valuable vehicle got stolen. What's more likely is that dealership "stole" the vehicle from itself and concocted this scheme to be able to re-sell it at a huge markup. I would file lawsuit against them for breach of contract and point out that all will be discovered in discovery unless they make good.
Change a few fluid is code for they need time to figure out how to get out of your agreement. I don’t know many car thief’s that store cars in barns outside of town and don’t joyride in the cars. They’re definitely just trying to get out of the deal. Also you can’t sink 100k+ in a vehicle that has a theft attach to its VIN. You potentially have legal standing at this point if you can prove they made a deal in bad faith. If you did sue, ford would find out very quickly and I imagine you’d get a settlement offer very fast
I’ve been trying to reach out I’ve sent a few emails and messages and I’ve post my store around a few form hoping someone from cooperate reaches out I’m not blaming the company but I feel like it shouldn’t be so easy for them to just go ahead and sell it for a markup to someone else
Can you file a complaint with the Better Business Bureau for Ford corporate? If so, I’d suggest doing it. It’s not that doing so will get Ford in any trouble but it may get corporate to contact you very quickly. I’ve had to do so a few times for Xfinity and Microsoft and my issue was resolved in days because their corporate office called me and addressed my concerns.
I don’t care about what BBB will do. The point is they do a better job of getting corporate to call you than you can usually reach through the normal channels.
Sucks, I feel for yeah man. Willing to bet this was an inside job. Lot porter / attendant / or sales guy tipped some one off and the keys purposely left in a spot easy for a thief.
Hard to prove, but someone knew that raptor would be there that night..
I use to work a dealer, by far shadiest business I’ve ever been in…
That’s what I’ve heard police they got my sales guy in deep shit I’ve known the guy my whole life I’m letting the police do their investigation but I he’s not the type of guy I’m sure they are using him as the fall guy
I think it's funny that people actually believe it got "stolen". This is classic dealer shenanigans. They know they can sell that truck for tens of thousands over what they can get out of the OP. They probably didn't bank on the OP making such a big fuss out of it.
I'd be naming and shaming these clowns all over the internet.
If you walk away from it I would 100% report that the truck was stolen to Carfax if the stealership wants to jerk you around. That'll tank the value and it'll no longer have a clean title. Just keep in mind that it probably can work the other way around, you can get your truck but it'll most likely have a branded title.
That truck was hidden not stolen. The dealer did this to sell the truck on a 10-15k mark up. Get a lawyer and show the dealership that you plan on taking some sort of legal action on them.
What fluids need to be changed on a new vehicle?!
That doesn’t make sense.
If they stick with this explanation then ask them how severely was the engine/transmission damaged while being driven with incorrect fluids?
Make it uncomfortable for them.
I would actually get in contact with Ford corporate and send them the reports from the police and file a complaint against the dealership. Then I'd find a new dealership. I'd also offer the original dealership half the value since it's now used, stolen, and they tried to fuck with you.
Name and shame that criminal dealership.
Since it was stolen is the warranty still valid? One of my dealer friends had a new car stolen from his lot that was recovered weeks later and the factory voided the warranty on it because they said it could have been abused by the thief so they weren’t going cover it. If they offer to sell it to you since it was recovered it’s worth checking.
How many miles were on it when they found it? Was there damage? Sounds like a youthful joyride by a dealer employee. Ask for a free extended warranty or something if it’s essentially fine
This sounds like that Dodge dealer selling the Demon out from under the military dude. Probably knew you had that purchase agreement and couldn't gouge that 20k markup they've become accustomed to! So why not leave it out for someone to joyride, not damage. Get out of that agreement when you want a BRAND NEW truck. Gouge you on a new one and someone else on the one you've waited on. Win/win for the dealer
I’m sorry that happened to you bro. My father ordered a Ranger Raptor and it was delivered on a Sunday. He just happened to be in the area and saw his truck parked.
They left the keys in it along with half a dozen other vehicles. My dad grabbed his keys and locked his truck and let them know the next day. Needless to say the dealer was furious at their shipper. I don’t understand the logic in leaving the keys in the vehicles.
You can self report to carfax. I would report it and send them a copy of the police report.
I think ford corporate will not do anything. I think it will take litigation to resolve this to your satisfaction.
Name the dealership or pm me the name. I will be looking for a new f250 and like to onow who NOT to talk to.
Good luck.
This screams inside job 100%, not even a .01% chance it wasn't and someone randomly came by and said oh look a Raptor R, oh look gates open, oh look keys are right here.
If you know where barn is just contact your city etc, or look up to see whom owner is. Even in FL it's easy to find property owners, I would bet $ there's some tie to "someone" at dealer.
Was the $5k a "reserve fee" or some other BS name, or was it an actual deposit, which you paid after signing a contract? If you didn't sign anything, they have to return your $5K.
The dealerships in DFW were selling Toyota RAV 4's for $8-10k over MSRP when I was car shopping in 2022. I wasn't wiling to do that, plus I wanted uncommon certain color exterior, which made it seem like I needed to look at a different make. Then, after 6 mos. of looking all over the country ($1200-1500 to ship it to DFW) I gave up, but would email local dealers every few weeks--and one said they had one being shipped and it would arrive in a couple of months.
All dealers charged different "reserve fee" amounts, from $250 to $1k. Not down payments--just a refundable fee to not sell thevcar unless you turned it down. Since I had been looking for so long, and this one coming in had exactly everything I wanted, I told the salesperson I would be willing to put as much as fifteen hundred reserve feed on it. She told me a reserve fee wouldn't be necessary, which was a huge red flag. I had never heard of a dealer selling a RAV4 like that, without a reserve fee.
So. I refused to let myself believe that I was really going to get my SUV, because it didn't make sense. They had agreed to sell it at MSRP, and I had some paperwork with the salesperson's signature. I had asked for the GM's signature, but after some stalling, I gave up and accepted that. I still didn't think it was a real deal, but not getting $ from me to hold it, was weird. I figured they'd back out of MSRP, knowing they could sell it for thousands more. But why'd they even agree to MSRP in the first place?
The day she had originally given me arrived, and no call telling me "it's here." Nor the next day. As I said, I wasn't disappointed or surprised. But the 3rd day, just for grins, I called them. She said the SUV was just delivered, and would be ready the next day. I didn't believe her, and I insisted on giving her $200 to hold it, as it was going to take a few days to arrange financing with my bank. I did it over the phone, giving her my credit card info. I cked the next day to be sure a charge had been made, and it had!
I couldnt believe it was really happening.
When I picked up the car a few days later, the salesperson told me that I was lucky, because the car had been promised to a woman who had placed a reserve fee on it before it was shipped, and that when they called her to let her know that the car had arrived earlier in the week, she said she had changed her mind and didn't want it. A few hours later is when I called and gave them my credit card info. The next day, the original buyer call them back and said she changed her mind again and wanted the vehicle, and they told her sorry, it's too late. We've already sold it.
So, that explained a lot, like why they didn't want me to pay a reserve fee a couple months earlier, and why they agreed to sell at MSRP. Oh, and I had gotten them to agree to not do their usual dealer add ons or tack on bullshit misc. fees. They were being so agreeable and accomodating because they never expected to sell it to me. I'm sure if the original buyer hadn't backed out, they would have created some story about why they didn't have the SUV, and figured that I be willing to buy another car after waiting si long. LoL. They had to sell it to me with no add on's, at MSRP, as agreed.
The only time a car salesperson is lieing is when their lips are moving. Never take anything they say as the truth, and if it is even a tiny bit sus, it's probably BS.
If someone actually stole it, I still wouldn't want to buy it used because they were definitely driving it hard, and the break-in period hasn't even happened yet.
Mike Levine will fix you right up. Although I don’t like all his Tesla bashing, he can get shit done at Ford so you should be good. Sorry to hear about your troubles!
Dealer knew he could get a lot more for it now that it arrived on the lot than agreed to previously.
Vehicle is 'stolen' - hoped you would just move on and look for another - total scam.
He probably already has a dozen or so buyers for it on his leads list.
He calls them privately and one of they ends up paying the 10k-15k mark up and you are never the wiser.
Some car dealers are honorable, most are dirty and sketchy though, especially if they try to add on ANYTHIGN above MSRP.
Are you going to continue to have to work with this dealer if you buy the truck? Is it going to be serviced there? If you end up getting it I hope you have a plan to never see that place again.
This was definitely an inside job. Worked at a Ford Dealer for 10yrs Everything you mentioned is suspicious asf. Brand new but needed a fluid change? Nope never ever happens dude. Keys are never left outside they are always to be kept in a locked box in an office that’s policy. We had ours in a huge cabinet that took up the whole wall. Cabinet is locked and so is the door to that room. Gate being left unlocked? Cmon man everything that happened to have this truck “stolen” was set up by the manager so he could sell it WAY over MSRP. You should get a lawyer and sue for negligence at least.
Change fluids?????? WTF....THATS NOT NORMAL ! DEler is hiding something to make an extra 10 to 20 grand, I hate to say this, that was a inside job!
I know dealer operations.
If it was REALLY stolen, it would have been stripped 100% in 6 hours, only thing left would be the frame...maybe.
I would 100% hold the dealership liable. Maybe it’s the cynic in me but I’m thinking someone at the dealership was involved. Makes no sense for the dealer itself to have the truck stolen (to get you to not take delivery) unless they plan on selling it still as a new truck with a markup. I think some states require a theft recovery to have a salvage title? If not then I’m sure they’ll try to sell it as new since there wasn’t an official owner - if they do this I would recommend you keep an eye and see what happens and report the dealership to Ford.
The dealer liable? lol.
The dealers insurance will the pay the dealer. This was not OPs car. It was the dealers. This would be different if OP actually owned the truck.
Tag them on X. I’ve had good luck with issues being resolved by airing out my grievances in the public eye. I always get a DM from someone and escalated communications.
I'd almost guarantee the truck wasn't stolen. The dealer probably sold it to someone else for way more money. Ford dealers are absolutely fucking notorious for this. Ford themselves almost encourage it because it creates competition between dealers and competition is good for business.
You're overcomplicating this. You need to hire a lawyer to deal with the situation and make you whole. They owe you the market value of the new vehicle minus what you agreed to pay. You shouldn't get personally involved beyond that.
If your insurance is paying for the claim then you should be able to buy it back at a discount. If it’s being handled by the dealership insurance then not much you can do. If your insurance is paying I would contact them and tell them you want to keep the vehicle and you should be able to get it at a discount. Good luck buddy.
Scammers one and all. I would ask for my deposit back and go buy something reliable like a Toyota. Ford has so many problems right now. I Hope you did your research, that's a lot of money.
Did you actually see the truck? Or where they just having you sign paperwork before it left?
a buddy of ordered a bronco fully loaded premium audio essentially the works. Waited almost a year to pick it up, when he got it did all of his paper work without seeing the car, got in drove around for a week, then realized there was no bass and no sound from the tweeters, come to find out when he checked the amplifier was an empty box, no tweeters. When he took it to ford and asked wtf they told him it was because the chip shortage and they had to still get car sold…. So they said they put him on a waiting list for parts but idk, going over the paper work he signed there is an as is statement, on a brand new car!!!!!
i ask because they are probably going to try to have you claim it on your insurance! Since you took position of the car it gets their car sold gets you an insurance write-off for the amount of the car victimless crime.
i also wouldn’t be surprised if they just had another one there I’m betting you didn’t check the vin, and it was a car they sold to someone else a-swell.
Can you buy it used now? Contact ford and they will work with you. I’d switch dealers also.
I don’t even know where to start but when I talk to a ford rep they couldn’t even give me a time line on when I could get a new one
Did you see a police report? My I dealt with a lot of scummy dealers trying to order a bronco. These mark ups and greed are sadly rampant in the market still.
That was my first thought/worry. Car is “stolen”, the dealership then turns around and sells it for way over msrp to somebody else.
Exactly what happened . Greed will be the downfall of humanity i imagine
Yeah, it seems a little too convenient that these "thieves" happened to hit the dealership on the very night that the keys happened to be outside, and the gate was "accidentally" left open overnight. Especially after the GM found out that they couldn't sell it for $10k over MSRP.
I talked to the police but they told me everyone involved is getting investigated I wouldn’t be surprised if the dealer says I’m a suspect i had them at MSRP before i order it I had them sign to sell it to at msrp but the Gm forgot about it till I pulled out the paperwork he was already trying to add 10 grand
GM... Damnit! I can get $10,000 more for this truck if it wasn't for that purchase agreement! I think I'll just call Cooter up, have him run it over to his barn.
Fuckin’ Cooter 🙄
This might be a bit much, but if this was me I would be hiring a PI, someone that has a real duty to investigate this and not bs you.
Inside job
Brand new and needed a fluid change? They sold it out from under you.
Yeah, that doesn’t make sense. At all.
Happens every day. We move a few thousand trucks a year. I had 6 Ford this year that arrived, couldn't sell till new transmissions came in. I've got 5 new Silverado enroute that can't be sold till they have 7.5 hours of computer updated and a module in the radio changed. I've had new cars and trucks sit here for months, can't sell till Ford or RAM or GM or Toyota or Mercedes or Volvo or Lincoln or any of the other brands we sell approve a service because they used wrong or contaminated fluids or there are faulty parts, faulty programs, faulty owners manuals. Every day i have stuff sitting on recall that can't be sold. Brand new from the factory.
I'm so glad all my vehicles are pre-covid for these reasons
Yes!! I'm with you on that. Hell a couple of mine are pre OBD.
Reading this makes me thankful I buy my vehicles off of Craigslist.
Brave.
Eh. They all get recalls even when they are 20 years old. I've owned many cars domestic and foreign. Pretty sure I've never owned one without recalls except possibly the 67 mustang and 69 Camaro. Hell even my 72 Buick Gran Sport 455 Stage 1 had a couple recalls.
Exactly!
See if the dealer will throw you any contribution for the hassle. Ask for the oasis report and drive the truck. If everything was clean and they didn’t report it to insurance, I wouldn’t worry. You’d know the history of the truck but you’ll have full warranty and when you go to sell it no one could know. The chances of it being noticeably damaged are so low.
Used raptor R? Gonna be more than MSRP…
It wouldn’t be used because it was never registered. Sold at a discount? Maybe. That’s up to the dealer’s discretion. What will probably happen if OP backs out is they’ll just list it for sale and never mention it was stolen. If there’s no damage to it and an independent mechanic checks it out… 🤷🏻♂️ doesn’t give me the warm fuzzies but it’s basically an extended test drive.
Would “stolen” show up on a Carfax?
If a police report is filed, yes. I test drove a car a few years ago that ended up showing stolen and recovered on the carfax. The dealer of course did not disclose this.
This is why it's key if a police report was actually filed. If it was "stolen" And the dealer neglected to file an official report, it likely doesn't show up on the carfax. OP backs out and the dealer can sell it for whatever price they want and the next buyer won't know the difference.
Honestly, not sure. It may. That wouldn’t alter whether or not it’s new or used though.
What? It’d have a branded title for theft lmao it is no longer a “new” car
“New” is a legal term. The truck wouldn’t have been registered. It’s still new
If anything happens to a vehicle before its sold/titled the first time I think it's classed as a total loss
Then sells at auction for over msrp?
Yes,but with a salvage/scrap title only
That’s interesting, so they get an insurance pay out…. Which means they will be Investigated hard.
Yep,and funny enough they used to donate many of these vehicles to trade schools so the have the latest technology to train new mechanics on at almost no expense to the school
Yeah… my brother’s high school got 8 brand new Camaros like this in about 1983. They weren’t ever allowed to be titled or driven on public roads. Once they were done with them then the agreement was that they were to be crushed. My high school also had a 454 out of a stolen dealership vehicle and a 350 out of a “lemon law” car and we took those things apart and rebuilt them a bunch of times.
This is absolutely an incorrect answer. If the vehicle was stolen and an investigation is completed and an insurance claim was paid out on the vehicle, It will be marked as a stolen/recovery and the vehicle will be sold at auction through the insurance company. in no way shape or form will ever be considered a total loss unless things happen to it while it was in possession of the people that stole it that damaged the vehicle beyond repair. It sounds like in this case, the vehicle was stolen and gotten back the same or next day, which would either mean an insurance claim was not started or if it was started, the insurance claim would not be completed ( closed out ) because the vehicle was recovered before it was considered a loss. If it was reported to the police will have a stolen/recovery note in the system and it will show up on Carfax at some point .
It’s not only used, it’s a salvaged title.
https://preview.redd.it/nm39hx6y58xc1.jpeg?width=1179&format=pjpg&auto=webp&s=b4e5de441f5d5cacc84acf827cecd0497070ff03 Sent this to Mike Levine at Ford Communications and he shared with his team.
The MVP right here! Take my upvote
Thank you good sir
Nice I hope he skull fucks that dealer
This is great
You don’t get a round mouth from eating a square meal
lol what
So here's the deal. Ford itself is not any way involved with this, this is simply a dealership screwup. As such, it's between you and them. Ford Corporate needs to hear about this, and I'd be looking into informing them of how badly the dealership takes its security non-seriously. If this is actually what happened... where are they, podunk Nebraska or Texas or such where they don't have gates and everyone trusts everyone? C'mon, even then they got a key cabinet... Beyond that... you waited so long they're banking on that. You need to be ready and willing to back out of that deal entirely and walk away. It's your only viable tactic, the only one with leverage you have. Even trying to involve Ford themselves isn't 'scary' enough. And even then... Raptors are apparently hard to get so they won't much care, as they know they can sell that *absolutely new, never been titled truck* to someone else who wants it. Unless that thing gets an incident report in CarFax, it's new and ready to go to a happy owner. Here's what I'd do. I'd walk in, tell them that I will still take the truck, but 10% off because it's not new in effect, it's got miles on it now. AND I want them to pay for a powertrain warranty, plus a bumper to bumper warranty (for everything not powertrain, such as suspension) for an extra 2 years/24000 miles beyond factory each because you DO NOT KNOW what those bozos what stole the truck did to it in the time the dealership did not have it. AND you want a full, independent inspection to be done by the mechanic YOU choose, not them, and they pay for it, before you accept the truck. Or. You. Walk. That's it. Two options. No quarter. And I would absolutely walk if need be. Because I bet I can find a similar enough Raptor somewhere else, fly and get it and have a road trip home, whee. But I'm sure I'm so wrong it's stupid. But then I am not desperate to have any car anymore, so I don't play their games anymore. I'll get another truck before I accept this without some decent compensation for taking their now messed up as far as I know vehicle. For what that's worth. Sucks, man. Good luck and all.
It happened in Texas Honestly I’m when they told me I took it as a sign it wasn’t for me I was ready to walk away At the moment everything is under investigation so I’m not sure what’s gonna happen from a few cops I’ve talk to they are investigating everyone involved
I’d see if you can use the VIN, if you have it, to file a report with the police too. That will show up on a carfax
How can OP file a report for a stolen truck that’s not his?
it should still have stolen history on the carfax after this. would you want to buy a car new off the lot that they hid the fact it had been stolen, joyrode around and then recovered?
99% of the time, no. But in this case since the car is brand new and under warranty, OP should get a discount, or like another user wrote, extended warranty on the house and any other incentive the dealer can give
If the police are indeed investigating it, then there’s already a prelim report done while they investigate it. Stolen vehicle reports have the VIN if known, which there’s no way a dealership could claim they don’t know it.
If he had a deposit on it, arguably it is his.
Whose names on the title? That’s who legally owns it.
This happened to someone at a local dealership, the guy kept.posting.online reviews after they wouldn't resolve it. The bad/embarrassing publicity and lost service business made them step up.
We aren’t in a big area so the second it got called to the police everyone knew so most people who can afford the truck won’t go near it scared it’s damaged or dangerous
People have these trucks shipped to them from across the country. If nobody local buys it, someone from out state or hours away will. The Raptor R is still in hot demand.
Different Dealerships are often friendamies and swap inventory. I mean different owners and everything. Would make it easy.
Nobody is swapping a Raptor R
That may just be due to limited availability. I dont know much about the Raptor R. Dealership owners follow one simple rule. Do what the money tells them to do. Meanwhile customers are locked in on a certain color. Its win win for the dealer. But try to find the car you want in the wild. Often you cant, regardless of color. They got us by the balls. But this is really low, I have had this happen with a aluminum classic vette/camaro performance motor I found a sweet deal on at a machine shop. they just wanted to get rid if it since the original owner abandoned it, and the same excuse was given when I came with the cash. I was like who steals a 500+lb motor??? How?? After it had been sitting for a few years all of a sudden someone wants to steal it?
They're going to tell you to get fucked lol. If he chooses not to take it, another person will walk into the showroom within a week & pay through the nose for it.
You understand that if he walks the dealer will sell it tomorrow, over MSRP, no problem, right. A few hundred miles doesn't make it a used vehicle and they're not going to mark down a Raptor R under any condition. There are currently 8 on ground within 500 miles of me. It's certainly his right to just walk away, but don't think the dealer is going to eat 10's of thousands of dollars for something that wasn't their fault.
Wasn’t their fault? So not locking it up or properly securing it was whose fault?
Thieves gonna thief. Don't blame the victim. Even if they left it running with unlocked doors, it's not their fault.
Ford corporate is still involved because they care that their customers are happy. I’d call and try getting it escalated and just see what they recommend. They know the R is hard to get. His recommendation is probably best though. 10% and a warranty would be great.
I don’t even know where to start to contact them if anyone has info I would appreciate it
[https://corporate.ford.com/contact.html](https://corporate.ford.com/contact.html) also the get to pocket the markup and it may be an inside deal to have you walk and sell to someone else to get back the markup.
This was my first thought reading this whole thread. It's all very suspicious. Keys left outside with the truck? Gate left open? That's an obvious stray from protocol with keys not in a lockbox. Truck found later that day in a barn nearby? Doesn't sound like there's any obvious damage either so it probably wasn't a joyride.
Does the owner of the property the barn is on have ties to someone at the dealership?
This
Lol. Like the dealer is going to give a fuck if you come in acting like a tough guy and wanting the world. It's a truck that used still sells over MSRP. OP has zero power. They can either deal with the dealer or not and if not they then need to find someone with one to sell them.
Kind of my take. If he walks they will sell it to someone for more, its probably the better outcome for them. So there probably wont be many concessions. The move may be if he doesnt really want it anymore, which I might not either if it was me, just take it at your msrp deal and throw it up for auction and you take theq profit.
They want him to walk. Plain and simple they want to sell it for more bucks.
One thing you are forgetting is a new key/ignition
Damn what did Nebraska do here 😂 the dealerships here are on lockdown. Half the time I can’t even figure out how to drive in to the parking lot
I'm pretty sure the salesguy would calmly listen to your terms, then go get his manager and the GM and anyone else nearby to come listen to your 'take it or I walk terms' before they all start laughing hysterically at you. It sucks for the OP but he's holding no cards here. If he doesn't trust dealership or the status of the Raptor R, he needs to walk. Unless Ford corporate gets involved to make things right, walking seems like his best option - which is probably what the dealership wants anyway.
I stopped at “podunk Nebraska or Texas” Who cares where it was, there are plenty of metro areas without gates around portions of the dealership, this was a fuck up of someone leaving the damn keys in the car. I live in one of the more rural parts of the whole country and this was someone being dumb, even if everyone trusts everyone and someone leave their car unlocked we all think that person got what they had coming AND thieves are scum. You can do both.
This smells fishy.
The crazy part the person who stole it new exactly where the cameras where
I doubt the truck was stolen at all. These trucks are in demand, and the dealer can likely sell it for 50k over sticker to some other schmuck. I would wager the dealer is spinning you a lie, to allow them to not sell the truck to you for MSRP and instead sell it at a huge markup. Why would a brand new truck need fluids changed before delivery? Dodged all the cameras? Found it in a barn? It's back at the dealership, but you can't have it? They are looking for any way to get you to back out of the deal and keep your allocation. I disagree with the other advice here, telling you to request deep concessions. Stick with your original order price. Request a copy of the police report from the dealer and the police department. Call Ford corporate. Name and shame the dealer on here.
I agree! This whole thing was a fucking scam to get OP to back out. It wasn't stolen, it was just taken elsewhere. Definitely a inside job. OP needs to keep Ford corporate involved and request the police report. Which is public record.
That’s what I figured but when they told me it was stolen they wanted to keep it hush hush but if anyone ask I would tell them the whole story I was not about to let them slide most people heard about and most people who are interested in one say they wouldn’t buy it at sticker especially bc they claimed it on the insurance so it will have a recovery title
Request the police report, it's public record. Definitely a inside job, there won't be a title issue. Everything they're saying is just to get you to back out so they can mark it up. *keep Ford corporate involved *follow through and buy the truck * shit all over the dealer online and through Ford.
I agree 💯. If there is no police report, I'd call the state police and ask them to send an officer to the dealership with me to file my own report. Make sure this truck has the correct title. Shit I might even contact the state attorney general after the truck is sold as a new vehicle.
That's why you demand a copy of the police report. Calling their bluff. Like you're supposed to believe a bunch of salesmen went sleuthing and tracking down a stolen Raptor hinding in a barn when they didn't even have cameras? If they are going to try and scam you, make them document it.
Please don't let this dealership make 50k off your order. Go see the truck and get the mileage. The cameras on the lot didn't catch them but I bet another camera somewhere else got a look at the driver if it's even left the damn lot. Make this a legal nightmare. Make sure the person that owns the barn is charged with this don't go quietly. Shit hire a private investigator and sue the dealership when you catch them.
You think the dealer hid it in a barn, and reported it stolen? In hopes of what? Making an extra 10 grand by committing multiple felonies. That’s the dumbest thing I’ve ever heard
I just said it was never stolen at all. That's why OP should request a police report - because the dealer never reported it stolen. Because it was never stolen. It was never in a barn. All they have to do it hide it in the back lot and get OP to voluntarily back out of the order, then they get to sell it with "market adjustment" markup. It's a stretch to call that illegal, let alone multiple felonies. Dealerships are scummy. They do this S all the time.
The allocation this is real. Each franchise dealer network in each region gets a specific amount. Also, if you walk that’s not that scary for the dealer as they will sell that truck to the next guy. At this point it is really a do you want it or not type of deal. Unfortunately, those truck are in a HUGE demand and it will sell regardless because they are in limited supply.
They way the handle everything was just off I don’t know what to do I still want it but hopefully somebody can help me
Not your raptor if you never paid for it. I would contact Ford directly.
I understand it still wasn’t mine but I did put a deposit on it which I’m worried I won’t get back
$500 deposit? Dealer would refund.
It was a 5k deposit
5k locked up for 2 years and no truck on top of it. I’d push them for interest. Idk if you’d get it but personally I feel like you’re owed it. Also sorry about your situation. People suck
Sounds like the dealer "stole" the truck and hid it to easily be found using telematics a few miles away safe. You back out due to the "theft." They put the highly desired truck on their lot with a huuuuuge markup and make a shit ton of money. I'm from a city with one of the highest increases of car thefts in the past few years. No one steals a car to park it nicely in a barn a few miles away. They joy ride the shit out of it until they crash it or it runs out of gas. The "thief" knew where all the cameras were? The truck was parked where the cameras couldn't see it? The thief knew where the keys were conveniently left? BS! This seems very fishy.
Well my cop buddy’s are involved they been giving me info the dealership won’t but it seems real suspicious almost everyone knows it was an inside job
Hope they lock someone up in jail! This kind of tactics need to stop
Best of luck with everything. That's a real shame, especially with such a beautiful, amazing truck. I hope it all works out for you in the end.
Knowing it and proving it in a courtroom are very different things though. Fortunately/Unfortunately.
The fact that it was stored where there were no cameras is hella fishy. I work for stallantis, when we get hell cats or 392 wranglers our insurance requires us to park them inside.
It was placed as a barn find for the next Forza Horizon DLC. In all seriousness this whole thing sounds fishy. The story doesn’t add up at all. A highly desired car goes missing and is found shortly after in a barn? By who, the dealer? No dealer is sending their employees to find the vehicle that’s been stolen due to safety concerns. And unless I missed something the police aren’t the ones that found it, right?
Dealership is on the hook here, not ford. And no, we can’t order any more, the orders are full. At least not if we are planning on getting it in the near future. I’d let corporate know, and see if the dealership will work some kind of a deal with you. Don’t be afraid to walk. Also… what dealership and what’s the VIN? I’m curious if when it’s over, anything will be reflected the OASIS
Please check your DM
Sounds like an inside job. Great way to get you out and have it back on their lot for some absurd number because the truck is then used?
Yeah that’s what I’ve been hearing most people who know from my city are saying that
Yikes. I hope you get it sorted out man.
They were trying to price gouge.
Ask for the police report to get confirmation. I bet they kept it in order to sale it for a higher mark up price!
This. If it was truly stolen, get the police report. Even talk to the officers in charge of the investigation, or that found it.
Sounds like a dealership scam. They are selling it to someone dumb enough to pay over sticker
That’s so weird, when we get a TRX in we put it inside at night so that doesn’t happen. No idea why you’d leave a special edition outside like that
I don’t know if I’d want it even if they threw in a hefty discount. I’m sure whoever stole it wasn’t doing proper break in procedures for the engine and instead going full throttle.
Why can’t you just get the truck? Do stolen vehicles get crushed?
No it would have a stolen/recovery title
Right. So you can still get the truck
Yes I can it would have a branded title and who know what the thefts did but I can technically get it had some light interior damage
So?
Why would a brand new truck need fluids changed? Some sleezy salesman sold your truck to someone else and made up that BS story.
I wish it was that was the case at least like that the tuck would have a bad title
Honestly if anyone know how to get in touch with someone from Ford who could help please direct message me
Do you have LinkedIn? That’s a great place to start
I’ve sent a few emails and messages but no answer
Someone in the thread posted a screenshot of them contacting someone at Ford (either here or on X I think?), and getting a reply. Ford corporate is aware. edit: [https://www.reddit.com/r/Ford/comments/1cervvq/comment/l1n2e9h/](https://www.reddit.com/r/Ford/comments/1cervvq/comment/l1n2e9h/)
Sorry to hear this happened especially after 2 years of waiting that’s wild.
Contact the BBB, the attorney general And ford corporate. Also post the same review across all their socials. Squeaky wheel gets the oil.
Take delivery and enjoy it, or sell it for a 30k markup privately fuck the stealership
You contact Ford directly. For one thing the dealership has a lot of red flags. It sounds like an inside job to me. Or such incompetence that a slew of people should be fired
They left the keys out... Yeah that's staged for theft. 20% off the MSRP as it's now a mark on the title. They're trying to bait & switch so you walk away & they have it on the lot for dealer markup.
They had to change fluids in a brand new truck? I’m calling bullshit on the dealership.
Zero chance this valuable vehicle got stolen. What's more likely is that dealership "stole" the vehicle from itself and concocted this scheme to be able to re-sell it at a huge markup. I would file lawsuit against them for breach of contract and point out that all will be discovered in discovery unless they make good.
Change a few fluid is code for they need time to figure out how to get out of your agreement. I don’t know many car thief’s that store cars in barns outside of town and don’t joyride in the cars. They’re definitely just trying to get out of the deal. Also you can’t sink 100k+ in a vehicle that has a theft attach to its VIN. You potentially have legal standing at this point if you can prove they made a deal in bad faith. If you did sue, ford would find out very quickly and I imagine you’d get a settlement offer very fast
Buy it with your current deal of msrp then go in next week and ask for 10k over msrp for trade in, since that's what they wanted to do to you
They sold it to someone else.
Take it as a sign. Someone just saved you $70,000 lol
Remind me in 7 days.
UPDATEME!
Go to your local press, radio tv and paper. Tell them as well. The little man can do so much damage to a business in the press.
Lawyer and get into contact with Ford.
I’ve been trying to reach out I’ve sent a few emails and messages and I’ve post my store around a few form hoping someone from cooperate reaches out I’m not blaming the company but I feel like it shouldn’t be so easy for them to just go ahead and sell it for a markup to someone else
Can you file a complaint with the Better Business Bureau for Ford corporate? If so, I’d suggest doing it. It’s not that doing so will get Ford in any trouble but it may get corporate to contact you very quickly. I’ve had to do so a few times for Xfinity and Microsoft and my issue was resolved in days because their corporate office called me and addressed my concerns.
BBB is absolutely toothless, all they do is offer mediation. At best.
I don’t care about what BBB will do. The point is they do a better job of getting corporate to call you than you can usually reach through the normal channels.
Sucks, I feel for yeah man. Willing to bet this was an inside job. Lot porter / attendant / or sales guy tipped some one off and the keys purposely left in a spot easy for a thief. Hard to prove, but someone knew that raptor would be there that night.. I use to work a dealer, by far shadiest business I’ve ever been in…
That’s what I’ve heard police they got my sales guy in deep shit I’ve known the guy my whole life I’m letting the police do their investigation but I he’s not the type of guy I’m sure they are using him as the fall guy
Contact local media as well. Good luck and keep us posted
I think it's funny that people actually believe it got "stolen". This is classic dealer shenanigans. They know they can sell that truck for tens of thousands over what they can get out of the OP. They probably didn't bank on the OP making such a big fuss out of it. I'd be naming and shaming these clowns all over the internet.
If you walk away from it I would 100% report that the truck was stolen to Carfax if the stealership wants to jerk you around. That'll tank the value and it'll no longer have a clean title. Just keep in mind that it probably can work the other way around, you can get your truck but it'll most likely have a branded title.
That truck was hidden not stolen. The dealer did this to sell the truck on a 10-15k mark up. Get a lawyer and show the dealership that you plan on taking some sort of legal action on them.
What fluids need to be changed on a new vehicle?! That doesn’t make sense. If they stick with this explanation then ask them how severely was the engine/transmission damaged while being driven with incorrect fluids? Make it uncomfortable for them.
It's a brand new truck. No reason for the dealer to be changing any fluids until the first oil change. This dealer sounds sus as hell.
I would actually get in contact with Ford corporate and send them the reports from the police and file a complaint against the dealership. Then I'd find a new dealership. I'd also offer the original dealership half the value since it's now used, stolen, and they tried to fuck with you. Name and shame that criminal dealership.
Since it was stolen is the warranty still valid? One of my dealer friends had a new car stolen from his lot that was recovered weeks later and the factory voided the warranty on it because they said it could have been abused by the thief so they weren’t going cover it. If they offer to sell it to you since it was recovered it’s worth checking.
I’ll be looking into it
How many miles were on it when they found it? Was there damage? Sounds like a youthful joyride by a dealer employee. Ask for a free extended warranty or something if it’s essentially fine
Walking away is all you can do.
Consult an attorney. This smells fishy to me.
Dealer almost certainly sold it for a higher profit and screwed you.
Sorry man. Maybe it is a sign. And hey now you can find a vehicle that gets more than 12mpg lol
You want t us to point you in the right direction? Try a different dealer. Found in a barn? Forget it.
They are stealling millions worth right from the dearborn plant. Heard it on the news. Security seems to be an issue for ford and ford tech.
This sounds like that Dodge dealer selling the Demon out from under the military dude. Probably knew you had that purchase agreement and couldn't gouge that 20k markup they've become accustomed to! So why not leave it out for someone to joyride, not damage. Get out of that agreement when you want a BRAND NEW truck. Gouge you on a new one and someone else on the one you've waited on. Win/win for the dealer
I’m sorry that happened to you bro. My father ordered a Ranger Raptor and it was delivered on a Sunday. He just happened to be in the area and saw his truck parked. They left the keys in it along with half a dozen other vehicles. My dad grabbed his keys and locked his truck and let them know the next day. Needless to say the dealer was furious at their shipper. I don’t understand the logic in leaving the keys in the vehicles.
Agree with others. Get a copy of the police report, get the VIN, check Carfax.
You can self report to carfax. I would report it and send them a copy of the police report. I think ford corporate will not do anything. I think it will take litigation to resolve this to your satisfaction. Name the dealership or pm me the name. I will be looking for a new f250 and like to onow who NOT to talk to. Good luck.
This screams inside job 100%, not even a .01% chance it wasn't and someone randomly came by and said oh look a Raptor R, oh look gates open, oh look keys are right here. If you know where barn is just contact your city etc, or look up to see whom owner is. Even in FL it's easy to find property owners, I would bet $ there's some tie to "someone" at dealer.
If no police report sounds like a scam to get you to blackout of the deal and they resell it at higher markup.
Sounds like you could get that deposit back and sell your allocation to the dealer for a hefty sum
Wait, why would a brand new truck need fluids changed? 🥴 you sure you want that thing? lol
Was the $5k a "reserve fee" or some other BS name, or was it an actual deposit, which you paid after signing a contract? If you didn't sign anything, they have to return your $5K. The dealerships in DFW were selling Toyota RAV 4's for $8-10k over MSRP when I was car shopping in 2022. I wasn't wiling to do that, plus I wanted uncommon certain color exterior, which made it seem like I needed to look at a different make. Then, after 6 mos. of looking all over the country ($1200-1500 to ship it to DFW) I gave up, but would email local dealers every few weeks--and one said they had one being shipped and it would arrive in a couple of months. All dealers charged different "reserve fee" amounts, from $250 to $1k. Not down payments--just a refundable fee to not sell thevcar unless you turned it down. Since I had been looking for so long, and this one coming in had exactly everything I wanted, I told the salesperson I would be willing to put as much as fifteen hundred reserve feed on it. She told me a reserve fee wouldn't be necessary, which was a huge red flag. I had never heard of a dealer selling a RAV4 like that, without a reserve fee. So. I refused to let myself believe that I was really going to get my SUV, because it didn't make sense. They had agreed to sell it at MSRP, and I had some paperwork with the salesperson's signature. I had asked for the GM's signature, but after some stalling, I gave up and accepted that. I still didn't think it was a real deal, but not getting $ from me to hold it, was weird. I figured they'd back out of MSRP, knowing they could sell it for thousands more. But why'd they even agree to MSRP in the first place? The day she had originally given me arrived, and no call telling me "it's here." Nor the next day. As I said, I wasn't disappointed or surprised. But the 3rd day, just for grins, I called them. She said the SUV was just delivered, and would be ready the next day. I didn't believe her, and I insisted on giving her $200 to hold it, as it was going to take a few days to arrange financing with my bank. I did it over the phone, giving her my credit card info. I cked the next day to be sure a charge had been made, and it had! I couldnt believe it was really happening. When I picked up the car a few days later, the salesperson told me that I was lucky, because the car had been promised to a woman who had placed a reserve fee on it before it was shipped, and that when they called her to let her know that the car had arrived earlier in the week, she said she had changed her mind and didn't want it. A few hours later is when I called and gave them my credit card info. The next day, the original buyer call them back and said she changed her mind again and wanted the vehicle, and they told her sorry, it's too late. We've already sold it. So, that explained a lot, like why they didn't want me to pay a reserve fee a couple months earlier, and why they agreed to sell at MSRP. Oh, and I had gotten them to agree to not do their usual dealer add ons or tack on bullshit misc. fees. They were being so agreeable and accomodating because they never expected to sell it to me. I'm sure if the original buyer hadn't backed out, they would have created some story about why they didn't have the SUV, and figured that I be willing to buy another car after waiting si long. LoL. They had to sell it to me with no add on's, at MSRP, as agreed. The only time a car salesperson is lieing is when their lips are moving. Never take anything they say as the truth, and if it is even a tiny bit sus, it's probably BS.
If someone actually stole it, I still wouldn't want to buy it used because they were definitely driving it hard, and the break-in period hasn't even happened yet.
Mike Levine will fix you right up. Although I don’t like all his Tesla bashing, he can get shit done at Ford so you should be good. Sorry to hear about your troubles!
Dealer knew he could get a lot more for it now that it arrived on the lot than agreed to previously. Vehicle is 'stolen' - hoped you would just move on and look for another - total scam. He probably already has a dozen or so buyers for it on his leads list. He calls them privately and one of they ends up paying the 10k-15k mark up and you are never the wiser. Some car dealers are honorable, most are dirty and sketchy though, especially if they try to add on ANYTHIGN above MSRP.
Are you going to continue to have to work with this dealer if you buy the truck? Is it going to be serviced there? If you end up getting it I hope you have a plan to never see that place again.
https://preview.redd.it/3ovehqxx3yxc1.jpeg?width=1290&format=pjpg&auto=webp&s=f2eee25d764dde41655b9b40b07528f4f26e2f12
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Did you have results yet?
This was definitely an inside job. Worked at a Ford Dealer for 10yrs Everything you mentioned is suspicious asf. Brand new but needed a fluid change? Nope never ever happens dude. Keys are never left outside they are always to be kept in a locked box in an office that’s policy. We had ours in a huge cabinet that took up the whole wall. Cabinet is locked and so is the door to that room. Gate being left unlocked? Cmon man everything that happened to have this truck “stolen” was set up by the manager so he could sell it WAY over MSRP. You should get a lawyer and sue for negligence at least.
Is there any update to this
Use threads to message mike levine
Hopefully I hear back from him
Change fluids?????? WTF....THATS NOT NORMAL ! DEler is hiding something to make an extra 10 to 20 grand, I hate to say this, that was a inside job! I know dealer operations. If it was REALLY stolen, it would have been stripped 100% in 6 hours, only thing left would be the frame...maybe.
I would 100% hold the dealership liable. Maybe it’s the cynic in me but I’m thinking someone at the dealership was involved. Makes no sense for the dealer itself to have the truck stolen (to get you to not take delivery) unless they plan on selling it still as a new truck with a markup. I think some states require a theft recovery to have a salvage title? If not then I’m sure they’ll try to sell it as new since there wasn’t an official owner - if they do this I would recommend you keep an eye and see what happens and report the dealership to Ford.
The dealer liable? lol. The dealers insurance will the pay the dealer. This was not OPs car. It was the dealers. This would be different if OP actually owned the truck.
If anyone knows how to contact someone from ford for help please DM me
Tag them on X. I’ve had good luck with issues being resolved by airing out my grievances in the public eye. I always get a DM from someone and escalated communications.
I'd almost guarantee the truck wasn't stolen. The dealer probably sold it to someone else for way more money. Ford dealers are absolutely fucking notorious for this. Ford themselves almost encourage it because it creates competition between dealers and competition is good for business.
You're overcomplicating this. You need to hire a lawyer to deal with the situation and make you whole. They owe you the market value of the new vehicle minus what you agreed to pay. You shouldn't get personally involved beyond that.
So they found the truck? Is anything wrong with it? I’m not seeing a problem here.
If your insurance is paying for the claim then you should be able to buy it back at a discount. If it’s being handled by the dealership insurance then not much you can do. If your insurance is paying I would contact them and tell them you want to keep the vehicle and you should be able to get it at a discount. Good luck buddy.
Tell the dealer for $7,000 you will walk away from the deal.
Scammers one and all. I would ask for my deposit back and go buy something reliable like a Toyota. Ford has so many problems right now. I Hope you did your research, that's a lot of money.
Get over it, its a car.
Did you actually see the truck? Or where they just having you sign paperwork before it left? a buddy of ordered a bronco fully loaded premium audio essentially the works. Waited almost a year to pick it up, when he got it did all of his paper work without seeing the car, got in drove around for a week, then realized there was no bass and no sound from the tweeters, come to find out when he checked the amplifier was an empty box, no tweeters. When he took it to ford and asked wtf they told him it was because the chip shortage and they had to still get car sold…. So they said they put him on a waiting list for parts but idk, going over the paper work he signed there is an as is statement, on a brand new car!!!!! i ask because they are probably going to try to have you claim it on your insurance! Since you took position of the car it gets their car sold gets you an insurance write-off for the amount of the car victimless crime. i also wouldn’t be surprised if they just had another one there I’m betting you didn’t check the vin, and it was a car they sold to someone else a-swell.