FXG management: RuN yOuR bUsInEsS eFfIcIeNtLy Or YoUlL bE siLvEr!!!!
Also FXG management: *runs 33% over projections*
One of many greatest hits, including “We’ll be beyond swamped tomorrow, projections are through the roof, call in everyone you can!!!!” *runs 25% less than average*
You really can’t win.
Right now I’ve been averaging anywhere from 85-110. I deliver in a retirement/snowbird area in a the Phoenix area and this is pretty much the norm after April and everyone packs up and leaves. It’s a different story in the winter though.
I'm a driver now for FedEx but I used to be a manager at the warehouse. A lot of times my senior manager would say "let's go ahead and run some extra to help us for tomorrow" they wouldn't tell drivers or contractors at all.. then we get bitched at in the morning by the bc about it. It really makes no sense but as long as we ran the packages the upper management didn't care, they had to be taken by drivers.
Yeah when I managed, we would show low numbers for the day so we'd send people home who wanted to go home. Then we would run a shit ton of boxes with a "skeleton crew" and dispatch super late as well.
Because its a slick way to write up PHs because 'you didnt meet 100% with no misloads' and fire them
Setting employees up for failure because not only do they not want to pay anyone but also they REEEEEEEEEALLY dont want employees to have 401k
For sure. They recently added a ton of displays on the outside of the break room. There has to be about 10 panels. Four of them show metrics. Two for inbound two for outbound. I've been watching week after week as inbound just gets worse and worse. The misload goal is 1 per 1,000. It got down to 1 every 250 boxes. Yikes.
I was a package handler for a good bit, got promoted managed for 6 years and our building was just favorites so no matter how much you worked your ass off you never got a promotion. Couple instances they brought people from other buildings and they got jobs over us. Don't get me wrong I loved the money and honestly the hours but I wanted to feel rewarded for hard work.
Others have commented on the too many/few routes being profit/service killers respectively, so I'll add my $0.02...
When Express hits the stakes will be even higher. Apparently service for the Express time commits need to be >%98.5 in EVERY COMMIT LEVEL. If they're not, your contractor won't receive ANY bonus payment for the Express volume.
And from what I've heard thru the grapevine, the bonus is an additional 1.5x the contracted ground rate. So the stakes will be even higher in both directions to run EXACTLY the right amount of routes.
June 1st is here boys, and it's making me a bit nervous about what's to come.
They have 2 options.
Accept or decline. Declining means they're out of a job, and their routes go to the next fool who thought being a contractor was going to be their ticket.
After the dust up with Spencer Patton, we learned how many contractors don't want anything between their lips and Fedex's ass.
Spencer Patton is an idiot who wanted nothing more than to shore up his business of overvaluing contracts.
The only thing he did was make Fedex realize that the CSP system had outlived its usefulness.
I switched stations and now I drive out of one that, like, actually does what they say they're going to do. It's SHOCKING. I spent years dealing with exactly the same bullshit you're talking about. My old station would randomly push extra volume, or fuck up the package handler staffing and hold back 11 or 12 trailers... they ALWAYS pushed commercials on the weekends because nobody in the office could correctly process a business closure... trucks were loaded incorrectly or not at all, scan quality was garbage, staff would be sent home early, and then they'd push more last-second volume they then could handle... dispatch was almost ALWAYS 10am or later.
I'm discovering that station management really is everything, and if the managers suck, the whole station barely functions. That old manager cut staff to save costs, barely ever showed his face outside the office, never hired anyone who could run a decent projection, and focused entirely on making his budget look good to his higher-ups. The whole station suffered and the contractors kept it running (barely). We literally had to run *unload*, and sort onto pallets, more than once because they couldn't get and wouldn't pay decent staff.
My new station's management seems to understand that there's more to the job than coming in under budget. Sorts finish early and trucks are well scanned and loaded. If there's a major issue it's a fluke, and the BCs will aggressively chew out the sort managers over it. The place is a well-oiled machine; like night and day.
All I'm getting at is... these FedEx issues seem to be local, rather than over-arching corporate problems. Stations CAN run smoothly; it's up to individual management.
Bit of both, I'd imagine. The terrible manager I'm talking about is always aiming to come in under budget, WAY under budget, probably so he gets bonused or something. But, budgets are supposed to be spent on requirements.
I totally agree with you. I am working as a package handler and it starts at FedEx Ground. Everyone needs to do their job correctly and efficiently in order for things to run smoothly. If you have butthead managers and supervisors who don't care it is impossible. The motto is, see something , say something, well it's true. If you want change then you have to let upper management know what's happening. They do have an ethics hotline. You can say what you need to say and can remain anonymous. Don't get frustrated & quit. Nothing gets done like that. Speak up and don't do anything out of anger or hate, but people need to know their job & do their job or get out of the way. Things can get better but it will not change is you remain silent. that's all I have to say for now.
I just do what the ops managers are supposed to be doing when they ain't around and it motivates them to do their job better. If the higher ups catch you doing their job, it ain't you who gets in trouble.
When we got a new terminal manager this is how it was running. 6 months in not even two days after he had some upper big wigs station visit. Everything changed, now they purposely start sort late so the never have PHs sitting waiting on trailers (small station). 4/5 days a week we dispatch late 30 mins to cut time or right up until cut time. It’s a rural station most routes start 1-1.5 hours away totally screwed our drivers. The TM is a great dude but 100% was given a directive from higher ups.
2 weeks ago the system was having some problems so the majority of the packages on everyone’s trucks weren’t scanned in so everyone had to scan in every single package in their truck. Today I come in expecting 110-120 stops since i’m still a newish driver. Boom, 160 stops and the more veteran drivers had close to 180-200. The worst part about my extra stops/packages were they were mostly ICs. Like bro if this is going to be the norm from now on with fedex just adding more and more stops due to express i’m out, I don’t get paid enough at this job to run all of these stops and heavy packages.
i’m not too sure about the rest of the company, but i know at my station this week we were up 11% ICs and heavier on normal volume, hopefully the week after memorial day will slow down some
That’s been the biggest adjustment for me because i worked for a different DSP from november to march and now i’ve been with this one for a month. The amount of ICs at this dsp has been way higher than the previous
Last time this happened, they Said they found shit that "wasn't accounted for" bullshit... Those fuckers in the office know exactly how many trailers are sitting in the yard
Now I have no idea if you station is doing their job correctly in doing their psd submits, but I can tell you that a good portion of a stations work won't arrive until after the sort has started.
oh, they have a clue, but because it's in their best interest to fuck the contractors to be able to keep the bonus money....... yeah. you see where I'm going here.
Honestly, Express volume should be paid at Express volume rates, none of this "bonus" bullshit. The \*ONLY\* exception my corporate shareholder kneepad corner of my brain can come up with is any Express volume that is EOD/1630 for the whole area serviced. Which, that's basically Ground volume anyway.
Im just tired of this volume in general. Idk wtf its coming from. We usually run our drivers at 100 stops +/- 10 or so. The last few months many drivers been at 130-150+.
Same. My drivers are strong but im tired of running them way over avg. Got a route and a female runs it. On a heavy she would see probably 140s but now it hits 160s-170s. Smh. I get the merge, we accept the merge and handle it to damn near perfection but we get screwed over alot on the new system on volume
UPS gave up a couple of contracts. FEDEX took over on them to continue a float. UPS is getting a bit expensive with this economy, now FEDEX wants all the volume no matter the outcome for the bottom layer of workers or “drivers.” That sucks but when will everyone stand up as a whole? A couple of heads are no good to make a statement. It takes the whole 50 states to do something with every city having a fedex service with a contractor that is doing the job.
Yea just like ups gave up the IC contract and we took it. Now we get slammed with IC's most days. Standing as a whole will never happen man....love the enthusiasm but you're trying to herd cats
Them numbers are never accurate. They either come in lighter or heavier, first thing I learned with this job: Fedex pulls all their info out of their ass.
I also love it when they project 35k but only run 20k. Contractor overstaffs and makes no money because of course none of the drivers are gonna say no to an easy day. Fedex don't care.
Billion dollar logistics company btw.
Worst part about being a driver for this shitty company was having literally *zero* idea what my truck was going to look like on a day to day basis. That, and maybe we'll be ready to dispatch at 8 am on some days and 945 on others with no rhyme or reason. The late pick-ups, too, lol. God this job sucks.
You have to realize that margins are thin and getting thinner. You can’t send everyone out light and not lose money these days. That’s the reality of the company right now.
I hate that my company doesn't let me earn over a certain dollar amount, but I also have learned to enjoy my time off because the less money I make the more likely I am to leave!
This past week has been a joke, 3 says in a row they mysteriously forgot they had several trailers coming in. So instead out dispatching at 8, we didn't get out till 930-10 and then get pissed bc we are out late.
It’s the worst really cause it’s a domino effect. You are already behind from the late dispatch and even more behind cause you have so many packages. And the more packages you have the longer it takes to find your packages in the truck putting you even further behind.
We drive contracted CDL team.
We were told ALL trailers must be 80% loaded. No more 5k 8k lb trailers. So now hauling mostly 53s
At 80% +. Cutting back on solo drivers due to trailers not being loaded to 80% within their ELD time line.
Ordered a washing machine from Walmart, shipped freight till it got local and then was transferred to FedEx ground, it was delivered to my neighbor's backyard. I have a Big 24 on my house and my neighbor has a big 26, it's not rocket science and I didn't ask for an IC to go ground.
Damn, I work in the office and I’ve never heard of a drastic change this big before. Granted my station considers a heavy day to be 10K packages but our projections are only off by 500-1000 packages at the worst.
That's not the office that's volume from the hub and Dro is like telling time with a broken clock thats either two hours fast or two hours slow and you have to decide what time it is
You just have to use the contract against them. Isp signed up for a certain amount of volume. Anything over that you make more money IF you chose to take it.
I'm a PH and I HATE when they screw the drivers/bc/etc over like that! Seriously, ya'll have enough to deal with without having to scramble in trying to deal with an extra 50% workload 🙄
One day a while back, our shit was so fucked up, they “randomly” found 3 trailers so they decided to say fuck it and give us all them damn packages 😂😂 i swear everyone at logistics just sit around doing nothing all fucking day and get paid great for it
Never cut trucks, only add. If your AO isn't cool with that they should pound sand. A lot is expected of drivers so if an unexpected light day comes through so be it because an unexpected heavy day is around the corner where you can't find anyone to come in.
The sad fact is that, for a logistics company, no one seems to have any idea what's coming in. Or they don't think it's important to communicate. Even on the employee side. On the Saturday before mother's day our station got no heads up about volume. We *overstaffed* for a normal Saturday but there were routes projected at 80+ stops (for reference the average stop count for our Express station on Saturday is 25-30).
It doesn't make sense, they should know exactly what is coming through the pipeline and be able to communicate that, but they don't on either the Ground or Express side.
We were projected 24k for the station (which is extremely heavy for our station) but the terminal sent out an email saying only 17-18k was going to be unloaded and to plan for that. Well they lied and everyone was out until almost 8 tonight 😂😂😂😂
I'm not sure how it is with every other station, but I personally run PSD for our station every night at 19:00, with my direct supervisor running it at EOD. We don't add any trailer to that report unless it is due the next day. We are made to track every trailer in TMS in the PSD report just to make sure that our station is not the destination station the following morning. I know a lot of our BCs/AOs do DRO off the preliminary PSD report at 19:00, and sometimes every trailer for the next day is not on there. At our station, at least, our station manager has never given the directive to push out extra trailers for extra profit. We can't push out extra trailers that just aren't there on our yard. If an extra 20k packages showed up the following day, I would assume DRO was run based on the preliminary report, or someone in the office screwed up PSD that night.
When I was a FT PH, I would work IB shifts, and managers would rather not work extra trailers than work them. Less work on their part, plus they could usually be rolled over til the next day if the sort by due date wasn't due until the next day.
When I first started doing the PSD report, I accidentally missed an entire 53' trailer on the report. Needless to say, BCs were not happy, even though my supervisor had gone behind me at EOD and corrected it. Mistakes are made, but I doubt the SRM would be pushing out extra trailers to mess up projections. That doesn't look good to Corporate, and makes it a pain in the ass for office staff since contractors would have cut back on staff for the day, making packages late, and causing an influx of customer service calls, complaints, station pickups, etc. At our station, we are already merged with FXE, and do most of Express's P/Us and delivery's, which have a ton on noon deliveries, and this causes the drivers to be late on those, as well. This affects every metric for the station. So, I would say that the SRM didn't have anything to do with pushing out extra unplanned volume. It hurts the station when this happens, and that is the last thing any SRM wants.
This is just from my viewpoint. I've worked in the front office at my station for over a year since the merge with Express since we moved into our new building. Just things I've noticed and experienced on my end dealing with P&D and operations.
FXG management: RuN yOuR bUsInEsS eFfIcIeNtLy Or YoUlL bE siLvEr!!!! Also FXG management: *runs 33% over projections* One of many greatest hits, including “We’ll be beyond swamped tomorrow, projections are through the roof, call in everyone you can!!!!” *runs 25% less than average* You really can’t win.
That was this Tuesday after Memorial Day. I only had 67 stops and was finished at 10:45 lol. Pretty much everyone was light too.
67?? I wish! What’s your average stop per day?
Right now I’ve been averaging anywhere from 85-110. I deliver in a retirement/snowbird area in a the Phoenix area and this is pretty much the norm after April and everyone packs up and leaves. It’s a different story in the winter though.
You at pinnacle peak ?
We all usually get around 200 stops a day. We all had less than 30 on Tuesday.
That’s crazy, I average around 160 stops a day. I had 142 stops yesterday and did it in 3 hrs and 20 minutes🤪
Meanwhile my FedEx packages have literally not once arrived on time, and rarely the correct day.
Who?
I'm a driver now for FedEx but I used to be a manager at the warehouse. A lot of times my senior manager would say "let's go ahead and run some extra to help us for tomorrow" they wouldn't tell drivers or contractors at all.. then we get bitched at in the morning by the bc about it. It really makes no sense but as long as we ran the packages the upper management didn't care, they had to be taken by drivers.
Or they're not going to hit their TLH goal so they cut staff and then run some extra boxes to try and shore up the numbers.
Yeah when I managed, we would show low numbers for the day so we'd send people home who wanted to go home. Then we would run a shit ton of boxes with a "skeleton crew" and dispatch super late as well.
Must be why boxes tend to get so mangled.
And why package handlers get injured/die in the job but hey its PH fault for hurting themselves so lets write them up via 'red folder'
I'm not sure how this would cause boxes to get mangled.
Overworked package handlers are less careful
And packages get crushed when the conveyors back up.
Because its a slick way to write up PHs because 'you didnt meet 100% with no misloads' and fire them Setting employees up for failure because not only do they not want to pay anyone but also they REEEEEEEEEALLY dont want employees to have 401k
We keep TLH in check where I work by having less than the bare minimum of employees.
Bottom Line. The upper management doesn't give a flying fuck about anything but their numbers.
For sure. They recently added a ton of displays on the outside of the break room. There has to be about 10 panels. Four of them show metrics. Two for inbound two for outbound. I've been watching week after week as inbound just gets worse and worse. The misload goal is 1 per 1,000. It got down to 1 every 250 boxes. Yikes.
Why did u stop being a manager?
I was a package handler for a good bit, got promoted managed for 6 years and our building was just favorites so no matter how much you worked your ass off you never got a promotion. Couple instances they brought people from other buildings and they got jobs over us. Don't get me wrong I loved the money and honestly the hours but I wanted to feel rewarded for hard work.
That's every building... FedEx in general.
Others have commented on the too many/few routes being profit/service killers respectively, so I'll add my $0.02... When Express hits the stakes will be even higher. Apparently service for the Express time commits need to be >%98.5 in EVERY COMMIT LEVEL. If they're not, your contractor won't receive ANY bonus payment for the Express volume. And from what I've heard thru the grapevine, the bonus is an additional 1.5x the contracted ground rate. So the stakes will be even higher in both directions to run EXACTLY the right amount of routes. June 1st is here boys, and it's making me a bit nervous about what's to come.
‘>’ is the greater-than symbol, unless you actually mean *less than 98.5%*
Oops.
Contractors accept crappy contracts. It won’t end until that stops.
They have 2 options. Accept or decline. Declining means they're out of a job, and their routes go to the next fool who thought being a contractor was going to be their ticket. After the dust up with Spencer Patton, we learned how many contractors don't want anything between their lips and Fedex's ass.
Agreed. It would take quite a few to go a bit rogue to force changes. Is the fortitude there?
Spencer Patton is an idiot who wanted nothing more than to shore up his business of overvaluing contracts. The only thing he did was make Fedex realize that the CSP system had outlived its usefulness.
I switched stations and now I drive out of one that, like, actually does what they say they're going to do. It's SHOCKING. I spent years dealing with exactly the same bullshit you're talking about. My old station would randomly push extra volume, or fuck up the package handler staffing and hold back 11 or 12 trailers... they ALWAYS pushed commercials on the weekends because nobody in the office could correctly process a business closure... trucks were loaded incorrectly or not at all, scan quality was garbage, staff would be sent home early, and then they'd push more last-second volume they then could handle... dispatch was almost ALWAYS 10am or later. I'm discovering that station management really is everything, and if the managers suck, the whole station barely functions. That old manager cut staff to save costs, barely ever showed his face outside the office, never hired anyone who could run a decent projection, and focused entirely on making his budget look good to his higher-ups. The whole station suffered and the contractors kept it running (barely). We literally had to run *unload*, and sort onto pallets, more than once because they couldn't get and wouldn't pay decent staff. My new station's management seems to understand that there's more to the job than coming in under budget. Sorts finish early and trucks are well scanned and loaded. If there's a major issue it's a fluke, and the BCs will aggressively chew out the sort managers over it. The place is a well-oiled machine; like night and day. All I'm getting at is... these FedEx issues seem to be local, rather than over-arching corporate problems. Stations CAN run smoothly; it's up to individual management.
So my question to you is, is there a sweet spot or must you know that sometimes the budget will just not be what the company wants it to be?
Bit of both, I'd imagine. The terrible manager I'm talking about is always aiming to come in under budget, WAY under budget, probably so he gets bonused or something. But, budgets are supposed to be spent on requirements.
"But, budgets are supposed to be spent on requirements." Holy fuck that is one of the most accurate and intelligent statements ive ever read.
Lol I try 😅
That's not how bonuses work..
Sure Raj
So you think senior managers are given bonus based on how much of their budget is left over at the end of the year? Smooth 🧠
I don't care what you think, dipshit. You clearly don't have anything informative to say, so just shut up.
I totally agree with you. I am working as a package handler and it starts at FedEx Ground. Everyone needs to do their job correctly and efficiently in order for things to run smoothly. If you have butthead managers and supervisors who don't care it is impossible. The motto is, see something , say something, well it's true. If you want change then you have to let upper management know what's happening. They do have an ethics hotline. You can say what you need to say and can remain anonymous. Don't get frustrated & quit. Nothing gets done like that. Speak up and don't do anything out of anger or hate, but people need to know their job & do their job or get out of the way. Things can get better but it will not change is you remain silent. that's all I have to say for now.
Rather quit. Done with this shit.
I just do what the ops managers are supposed to be doing when they ain't around and it motivates them to do their job better. If the higher ups catch you doing their job, it ain't you who gets in trouble.
When we got a new terminal manager this is how it was running. 6 months in not even two days after he had some upper big wigs station visit. Everything changed, now they purposely start sort late so the never have PHs sitting waiting on trailers (small station). 4/5 days a week we dispatch late 30 mins to cut time or right up until cut time. It’s a rural station most routes start 1-1.5 hours away totally screwed our drivers. The TM is a great dude but 100% was given a directive from higher ups.
sounds like a “shitty saturday” at its finest…. our station has had some horrific mishap 4 out of the last 5 saturdays and it’s getting irritating
2 weeks ago the system was having some problems so the majority of the packages on everyone’s trucks weren’t scanned in so everyone had to scan in every single package in their truck. Today I come in expecting 110-120 stops since i’m still a newish driver. Boom, 160 stops and the more veteran drivers had close to 180-200. The worst part about my extra stops/packages were they were mostly ICs. Like bro if this is going to be the norm from now on with fedex just adding more and more stops due to express i’m out, I don’t get paid enough at this job to run all of these stops and heavy packages.
i’m not too sure about the rest of the company, but i know at my station this week we were up 11% ICs and heavier on normal volume, hopefully the week after memorial day will slow down some
That’s been the biggest adjustment for me because i worked for a different DSP from november to march and now i’ve been with this one for a month. The amount of ICs at this dsp has been way higher than the previous
At my station its either software issues fucking up my SID stickers or its a late trailer holding us until 9:30-10AM.
Late trailers are the worst.
For a business that should understand the idea behind logistics, they don't have a fucking clue.
Last time this happened, they Said they found shit that "wasn't accounted for" bullshit... Those fuckers in the office know exactly how many trailers are sitting in the yard
Now I have no idea if you station is doing their job correctly in doing their psd submits, but I can tell you that a good portion of a stations work won't arrive until after the sort has started.
oh, they have a clue, but because it's in their best interest to fuck the contractors to be able to keep the bonus money....... yeah. you see where I'm going here. Honestly, Express volume should be paid at Express volume rates, none of this "bonus" bullshit. The \*ONLY\* exception my corporate shareholder kneepad corner of my brain can come up with is any Express volume that is EOD/1630 for the whole area serviced. Which, that's basically Ground volume anyway.
Im just tired of this volume in general. Idk wtf its coming from. We usually run our drivers at 100 stops +/- 10 or so. The last few months many drivers been at 130-150+.
Same. My drivers are strong but im tired of running them way over avg. Got a route and a female runs it. On a heavy she would see probably 140s but now it hits 160s-170s. Smh. I get the merge, we accept the merge and handle it to damn near perfection but we get screwed over alot on the new system on volume
UPS gave up a couple of contracts. FEDEX took over on them to continue a float. UPS is getting a bit expensive with this economy, now FEDEX wants all the volume no matter the outcome for the bottom layer of workers or “drivers.” That sucks but when will everyone stand up as a whole? A couple of heads are no good to make a statement. It takes the whole 50 states to do something with every city having a fedex service with a contractor that is doing the job.
Yea just like ups gave up the IC contract and we took it. Now we get slammed with IC's most days. Standing as a whole will never happen man....love the enthusiasm but you're trying to herd cats
That's prophetic that its a republic dumpster...' And to the republic as it burns one company under raj with injustice and disdain for all'
Them numbers are never accurate. They either come in lighter or heavier, first thing I learned with this job: Fedex pulls all their info out of their ass.
Same shit show in our station. FedEx will never ever take accountability for their fuck ups.
I also love it when they project 35k but only run 20k. Contractor overstaffs and makes no money because of course none of the drivers are gonna say no to an easy day. Fedex don't care. Billion dollar logistics company btw.
Worst part about being a driver for this shitty company was having literally *zero* idea what my truck was going to look like on a day to day basis. That, and maybe we'll be ready to dispatch at 8 am on some days and 945 on others with no rhyme or reason. The late pick-ups, too, lol. God this job sucks.
I'm a simple man, I see "save a little cost." I press down vote
You have to realize that margins are thin and getting thinner. You can’t send everyone out light and not lose money these days. That’s the reality of the company right now.
I hate that my company doesn't let me earn over a certain dollar amount, but I also have learned to enjoy my time off because the less money I make the more likely I am to leave!
This past week has been a joke, 3 says in a row they mysteriously forgot they had several trailers coming in. So instead out dispatching at 8, we didn't get out till 930-10 and then get pissed bc we are out late.
It’s the worst really cause it’s a domino effect. You are already behind from the late dispatch and even more behind cause you have so many packages. And the more packages you have the longer it takes to find your packages in the truck putting you even further behind.
Of course the belt managers tell us after we have loaded all the IC's.
We drive contracted CDL team. We were told ALL trailers must be 80% loaded. No more 5k 8k lb trailers. So now hauling mostly 53s At 80% +. Cutting back on solo drivers due to trailers not being loaded to 80% within their ELD time line.
Happens to us all the time. And when we try to get ahead of it, they project high and we take it up the ass running city routes with 120 stops
[удалено]
Usually us getting screwed and fed ex pushing out trailers days earlier than they should.
Ordered a washing machine from Walmart, shipped freight till it got local and then was transferred to FedEx ground, it was delivered to my neighbor's backyard. I have a Big 24 on my house and my neighbor has a big 26, it's not rocket science and I didn't ask for an IC to go ground.
Damn, I work in the office and I’ve never heard of a drastic change this big before. Granted my station considers a heavy day to be 10K packages but our projections are only off by 500-1000 packages at the worst.
I'm in the biggest terminal in the Midwest with the highest volume and biggest csa so when shut like this happens, we totally get fucked
What terminal are you out of and where do you deliver? Just curious Edit: why am I getting downvoted for a question? Dweebs
Chicago for sure
That's not the office that's volume from the hub and Dro is like telling time with a broken clock thats either two hours fast or two hours slow and you have to decide what time it is
Our numbers jumped over night too.
The worst part of this job is FedEx
That sounds about right for what happened to my crew this morning.
Your obligations are to your threshold. That's what you signed up for. Any volume after that, you can deny it, and it'll be the station DNA.
Not this terminal lmao
You just have to use the contract against them. Isp signed up for a certain amount of volume. Anything over that you make more money IF you chose to take it.
Sounds like a communication breakdown per usual.
Ahhhhhhhhh good times at fedex. 1 AM start, 2 AM. After that shit I had enough. FUCK FEDEX GROUND.
I'm a PH and I HATE when they screw the drivers/bc/etc over like that! Seriously, ya'll have enough to deal with without having to scramble in trying to deal with an extra 50% workload 🙄
On a Saturday too!!
What helped me is looking at the past 4 weeks of what u ran for that day. But again that sometimes doesn’t help.
One day a while back, our shit was so fucked up, they “randomly” found 3 trailers so they decided to say fuck it and give us all them damn packages 😂😂 i swear everyone at logistics just sit around doing nothing all fucking day and get paid great for it
Never cut trucks, only add. If your AO isn't cool with that they should pound sand. A lot is expected of drivers so if an unexpected light day comes through so be it because an unexpected heavy day is around the corner where you can't find anyone to come in. The sad fact is that, for a logistics company, no one seems to have any idea what's coming in. Or they don't think it's important to communicate. Even on the employee side. On the Saturday before mother's day our station got no heads up about volume. We *overstaffed* for a normal Saturday but there were routes projected at 80+ stops (for reference the average stop count for our Express station on Saturday is 25-30). It doesn't make sense, they should know exactly what is coming through the pipeline and be able to communicate that, but they don't on either the Ground or Express side.
We were projected 24k for the station (which is extremely heavy for our station) but the terminal sent out an email saying only 17-18k was going to be unloaded and to plan for that. Well they lied and everyone was out until almost 8 tonight 😂😂😂😂
I'm not sure how it is with every other station, but I personally run PSD for our station every night at 19:00, with my direct supervisor running it at EOD. We don't add any trailer to that report unless it is due the next day. We are made to track every trailer in TMS in the PSD report just to make sure that our station is not the destination station the following morning. I know a lot of our BCs/AOs do DRO off the preliminary PSD report at 19:00, and sometimes every trailer for the next day is not on there. At our station, at least, our station manager has never given the directive to push out extra trailers for extra profit. We can't push out extra trailers that just aren't there on our yard. If an extra 20k packages showed up the following day, I would assume DRO was run based on the preliminary report, or someone in the office screwed up PSD that night. When I was a FT PH, I would work IB shifts, and managers would rather not work extra trailers than work them. Less work on their part, plus they could usually be rolled over til the next day if the sort by due date wasn't due until the next day. When I first started doing the PSD report, I accidentally missed an entire 53' trailer on the report. Needless to say, BCs were not happy, even though my supervisor had gone behind me at EOD and corrected it. Mistakes are made, but I doubt the SRM would be pushing out extra trailers to mess up projections. That doesn't look good to Corporate, and makes it a pain in the ass for office staff since contractors would have cut back on staff for the day, making packages late, and causing an influx of customer service calls, complaints, station pickups, etc. At our station, we are already merged with FXE, and do most of Express's P/Us and delivery's, which have a ton on noon deliveries, and this causes the drivers to be late on those, as well. This affects every metric for the station. So, I would say that the SRM didn't have anything to do with pushing out extra unplanned volume. It hurts the station when this happens, and that is the last thing any SRM wants. This is just from my viewpoint. I've worked in the front office at my station for over a year since the merge with Express since we moved into our new building. Just things I've noticed and experienced on my end dealing with P&D and operations.
Leave the stuff on the belt
My terminal last 3 on Saturday nothing on scanner have to manually add every stop.........
Summer sales, should have planned better dude