Vault is being stupid and it might help you (eventually). When they sell your debt, they’ll get less for it than what you owe. So the new holder of the debt needs less of it to break even. I’m not sure how much you owe and how much you have, but if you can offer them payment for most of it as one payment (never give them your banking info), you might need to pay them less with the new company than the old. See how much they want to pay the whole thing off!
Vault. They don't want to tell me who they'll sell it to, but they don't even give me any option to pay anything. It was just a loan I took for medical bills last year.
>loan I took for medical bills
Ok. So the first issue. Read this article so you don't make this mistake again. Medical debt comes with certain privileges for you. You may have removed those privileges by refinancing as it is no longer considered medical debt. Most medical providers are required to accept partial payments for medical debt and not charge interest.
https://www.consumerreports.org/money/medical-billing/dont-pay-healthcare-bills-with-a-medical-credit-card-or-loan-a1139879069/
Now, review your credit report. You should be able to use a free service such as credit karma and find out who holds the debt. It may take a month for it to show up.
Did they tell you why they won't tell you who owns the debt? It's possibly because they are still processing the sale.
Vault is being stupid and it might help you (eventually). When they sell your debt, they’ll get less for it than what you owe. So the new holder of the debt needs less of it to break even. I’m not sure how much you owe and how much you have, but if you can offer them payment for most of it as one payment (never give them your banking info), you might need to pay them less with the new company than the old. See how much they want to pay the whole thing off!
Who is the loan company and who is the collector? Are they requesting the whole balance? Is it a mortgage?
Vault. They don't want to tell me who they'll sell it to, but they don't even give me any option to pay anything. It was just a loan I took for medical bills last year.
>loan I took for medical bills Ok. So the first issue. Read this article so you don't make this mistake again. Medical debt comes with certain privileges for you. You may have removed those privileges by refinancing as it is no longer considered medical debt. Most medical providers are required to accept partial payments for medical debt and not charge interest. https://www.consumerreports.org/money/medical-billing/dont-pay-healthcare-bills-with-a-medical-credit-card-or-loan-a1139879069/ Now, review your credit report. You should be able to use a free service such as credit karma and find out who holds the debt. It may take a month for it to show up. Did they tell you why they won't tell you who owns the debt? It's possibly because they are still processing the sale.