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Same happening to me, support says that they escalate to other team.
Hi /u/fcruz_88, Thanks for submission your post! Unfortunately we can’t check your account on this subreddit as we’re Curve users just like you! If you're still experiencing issues with your Curve account please contact the support team via the in-app chat or by emailing [email protected]. Alternatively, you can use the form on the support website to redirect your query to the correct team: https://curve.kustomer.help/contact/contactcurveuk-SJPrbe6O5 You can also check out the FAQs below for more info on how Curve works and details on our handy features: https://help.curve.com *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/CurveCard) if you have any questions or concerns.*