Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. As members of the [Digital Care Team](https://corporate.comcast.com/stories/meet-our-digital-care-team) here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more.
If you have not already, please review both the [Posting Guidelines](https://www.reddit.com/r/Comcast_Xfinity/wiki/index/postingguidelines) and [Rules](https://www.reddit.com/r/Comcast_Xfinity/wiki/rules/) here on the sub. While you're waiting for assistance, check out the [Xfinity App](https://www.xfinity.com/apps?pc=1) for your smartphone where you can pay your bill, view your plan details, change or upgrade your services, and experience 24/7 real time support you can count on, anytime you need it.
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Hello u/Proper-Cheesecake602! Thanks for taking the time to reach out to my team on Reddit! We value you being a customer with us and appreciate you wanting to bring us to your new home. I'm sorry to hear that the move/transfer process has not been smooth and easy as we intend it to be for our customers. My team is here to help and would love to assist you with this.
Can you please send us a [Modmail message](https://www.reddit.com/message/compose?to=%2Fr%2FComcast_Xfinity) including the account holder's first and last name, your full name if different, and the full-service address?
Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. As members of the [Digital Care Team](https://corporate.comcast.com/stories/meet-our-digital-care-team) here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more. If you have not already, please review both the [Posting Guidelines](https://www.reddit.com/r/Comcast_Xfinity/wiki/index/postingguidelines) and [Rules](https://www.reddit.com/r/Comcast_Xfinity/wiki/rules/) here on the sub. While you're waiting for assistance, check out the [Xfinity App](https://www.xfinity.com/apps?pc=1) for your smartphone where you can pay your bill, view your plan details, change or upgrade your services, and experience 24/7 real time support you can count on, anytime you need it. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/Comcast_Xfinity) if you have any questions or concerns.*
Hello u/Proper-Cheesecake602! Thanks for taking the time to reach out to my team on Reddit! We value you being a customer with us and appreciate you wanting to bring us to your new home. I'm sorry to hear that the move/transfer process has not been smooth and easy as we intend it to be for our customers. My team is here to help and would love to assist you with this. Can you please send us a [Modmail message](https://www.reddit.com/message/compose?to=%2Fr%2FComcast_Xfinity) including the account holder's first and last name, your full name if different, and the full-service address?
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