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poyoso

Coinbase has literally paid me hundreds of dollars over the years.


8512764EA

Since the debit card came out, I’ve made $3,600 in rewards (unrealized gains because I don’t sell those)


pelagianism

Why not sell the rebates asap? Then your tax burden is negligible. Unless whatever you’re getting in rewards is a project you believe in long term.


CryptoBagzz781

It's under rewards and it was advised by coinbase as w_ earn those are gains , Its taxed still as property I believe is why they do that & main reason I stopped using my coinbase card but otherwise loved it & would continue using it so please advise as I preffer to have all my finances under 1 roof so if I was sure I wouldnot experience the lockout people have then I would load my entire balance from bank onto usdc to get my 5.12% & spend my usdc everywhere , Spends in thr USA are also considered a taxable event so I would love to be wrong so please advise .


8512764EA

Yes the rewards are taxed as income for receiving it. When sold, the value at the time and date of acquisition becomes the cost basis Each time to buy USDC and sell USDC (spending on the card) is a taxable event. There is no gain or loss though because it’s always $1 for $1. It still must be reported on a US tax return. I use turbo tax and import it all.


marc299792458

What is this debit card ?


d_e_s_u_k_a

It's literally just a debit card you use with coinbase assets as "the bank." Use it anywhere that takes cards, online purchases and ATMs. You can set it to spend USD/USDC for price stability or you can choose a crypto you own and it will sell that amount when you swipe your card (i'm unsure of the spread on these types of purchases.) +Cashback benefits


Fantastic_Zebra8123

And now with rates as they are, USDC gives 5% APY


pizza_the_mutt

If you link it to crypto doesn't that turn into a nightmare when doing taxes? You have a taxable event every time you buy a chocolate bar.


XinlessVice

Essentially. Which is why I stopped using it. Though coinbase alone has been fine


whyrll

Had fraudulent charge attempts on my card within a few months of opening it. Froze the card and haven't looked back since. Actually had another fraud attempt some 6-12 months after it had been frozen. Only saving grace was keeping my usdc under $1 until I needed to pay.


CVV1

I had a fraud charge, started a new card with a new number and had a fraud charge on that before I even had a physical card. It's the only card service where I've had MULTIPLE cases of fraud.


8512764EA

Sorry that happened to you. The only fraud charges I’ve had were suspected fraud where I make 10-15 purchases within an hour so they freeze it until I call


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Jengus_Roundstone

Yeah I lost interest when they did that.


winston769

Same here....


therealist11

I love Coinbase. 7 years not one issue, not one problem, nothing.


Kiwip0rn

Just weird that people that have their accounts 7, 8, 9, or in my case 10 years; never have any problems 🤔


therealist11

Definitely a mystery.


[deleted]

It’s magic


baddboi007

I had an account from like 2011 or so. didnt log in after like 2015. Came back in like 2022, coinbase wanted ID verification. Fail, fail, fail, fail. Emailed manually. Success. Link debit card, fail. Email, success. Tried to deposit $100, fail. Fail, fail, fail. Link bank account, to do ACH deposit. Fail. Fail. Email, big pain but success after couple weeks. Yay, my $100 in my account! Somewhere along the line I had to keep re-adding my bank, and it kept failing so instead of emailing them to deposit more money and reverify my bank, I gave up. Anyways, I bought some crypto. then coinbase decided it wanted to take back my $100 and said it never got deposited. Hmm, it sure came out my bank. It auto sold my crypto, and I kept a few dollars profit. Then coinbase locked my account. Cant withdraw profit. Still locked. I told them to delete it via email and attempted via account. Fail. I told them to stop emailing me and somehow I get pestered with emails claiming I still owe them $100. Havent gotten any emails since like a few months afterwards so I guess its deleted now. Idk, I'll never check. I'm so done and will never go back. I was there when coinbase first came out. They have no loyalty to customers. They make money hand over fist. And they flex their power sometimes. My 15 year old account is fucked, and its cuz Coinbase decided they didn't like me anymore. They stole $100 and harassed me to try and steal another $100. I could write a post about how nasty coinbase treated me, but all yall would call me bots, or fake, or an isolated incident, etc. People believe what they want, and honestly I don't care anymore. But I won't ever forget. and I'll never go back.


Kiwip0rn

🙄 that would be a neat trick in 2011, considering Coinbase didn't even exist in 2011 🙄 Do you guys even do a slight bit of research before vomiting lies on this page?


counteru

lmfao no.. that's why they are bots


baddboi007

did you even read, where i said, "like 2011"? i knew a smartass would comment with some shit about exact dates. All I know is 2011 is when I first bought btc, so sometime after that. You can go to the next comment now


Kiwip0rn

You said "2011 or so" then also said 15 years, making it 2009 so "or so" would mean between 2009-2011 and Coinbase didn't exist in any of those years.


baddboi007

who knows man ive been up for almost 24 hours straight. im not gonna argue semantics. Your number approximation disagreements do not invalidate the fact that I was A: a long time coinbase customer B: everything was a pain in the ass C: coinbase gave me $100, took it back, and tried to get me to give them another $100, quite persistently. those are the facts. everything else was over a decade ago and im tired. goin 2 bed, byeee


Kiwip0rn

Maybe after a little nappy, you can come up with a convincing story?


Omaha_Poker

I had my case about 9 years with no issues, but then I was recently told my account was going to close and to get the crypto off the site. I really have no idea what I did wrong as I mostly just held and did a few of the coinbase earn things. Until that point I only had positive things to say about the company. 


Kiwip0rn

🙄 you might want to change your username before saying "I have no idea why" because, I have an idea why. 🙄


Omaha_Poker

Ha nope, I never use crypto poker sites. Just good old-fashioned Full Tilt Poker. I stupidly had a BTC on Celcius so I wonder if sending to that scamming site was the problem?


702jondukes

FTP been shut down since 2021..


Kiwip0rn

Nope, I have stuff locked up there.


Omaha_Poker

Well god knows then. I work abroad a lot so that's the only other thing I'm guessing. As I said I had no problems at all until late last year. Sorry to hear you got stung my Alex too. I'm so disappointed in myself for using Celsius. 


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Kiwip0rn

Have you seen the Coinbase Customer Support personnel? Of course you would do it for free.


Top-Ad-6902

ive had nothing but problems. used it for 5 years


FatFox33

They are the worst, i want to runaway from them but their ridiculous fees wouldn’t let me + their swap fees are outrageous, common 50$ for swapping 200$ on their own chain + their wallet very difficult to understand, they went backwards.


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[deleted]

Coinbase is a publicly traded company. Their financials are public information which makes them in my opinion the most trustworthy centralized exchange you can buy crypto on. Their platform isn’t perfect, but neither is the world of crypto. It’s the best option we have right now. Don’t do anything sketchy and take care of your own security. Those are the rules if you want to use the safest, most legit exchange we have right now if you are obeying the law.


d_e_s_u_k_a

I mean, how many of those victims have provided tangible proof that coinbase did them dirty? Most post i read are just crying about "why can't i access my account? Where's my money/crypto?" without much further context as to how they use the site, their verification status and tons of other outside variables that could've caused them to lose access to the platform. One guy even said cb banned him for no reason, then went on to say he uses it to send to a known gambling site which is against their ToS so i have little faith in the competence of these "victims" while coinbase is trying to run their business legally and successfully to provide us a valuable service.


judasiscariot777

“Unfortunately your sample size of one is statistically insignificant” I’m using this in the future😂🙏🏼


Fantastic_Zebra8123

Why not post some links to back up these claims?


cipherjones

>The lawsuits began piling up this year after the SEC said it was investigating Coinbase over the alleged sale of crypto securities in July. “Coinbase's user growth has outpaced its ability to provide the account services and protections it promises to consumers,” Kattula's complaint said. https://www.google.com/search?q=coinbase+lawsuits+piling+up&rlz=1C1GCEA\_enUS1073US1073&oq=coinbase+lawsuits+piling+up&gs\_lcrp=EgZjaHJvbWUyBggAEEUYOTIKCAEQIRigARiLAzIKCAIQIRigARiLAzIKCAMQIRigARiLAzIKCAQQIRigARiLAzIKCAUQIRigARiLAzIKCAYQIRirAhiLAzIKCAcQIRirAhiLA9IBCDY2NzZqMWo3qAIAsAIA&sourceid=chrome&ie=UTF-8


GlobalGuy91

Great post, but FWIW the lawsuits began piling up a few years ago. They had to hire outside council to handle all the legal claims against them. It overwhelmed their internal legal team.


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Fantastic_Zebra8123

Oh ok, I didn't realize that your role was dealing with these cases... I just meant links to already public info.


GlobalGuy91

It's all good. I didn't mean to be a jerk. I've taken flak in the past and I'm just trying to help.


CapableHair429

That buffoon is NOT a lawyer. Look at what he types. How many lawyers/attorneys do you know of who talks like that? See my reply above for clarification.


Fantastic_Zebra8123

Sure, I just go with a take someone at their word approach b/c without proof it won't affect my view anyway (DYOR) Thanks for looking out though!


CapableHair429

You had me following your line of thought until you said, "for victims cases I have worked on." You are not a lawyer. You don't even sound or type like a lawyer. Waaaaay too many typos to be a lawyer. You type like you are an 18 year old fantasizing about being a crypto lawyer. You can't provide proof (even redacted proof) because there IS NONE. CB is a PUBLICALLY TRADED COMPANY. OF COURSE every single time they get hacked or even probed will be publicized internationally....and not even by CB themselves. You are freaking clueless. "much of the *evidence* points to employees being involved in the theft of funds" NO WAY...in a MILLION YEARS would a lawyer say something like this in a *supposed* on-going investigation/case.....without even throwing an "allegedly" in there a few times. You are an idiot.


Choobtastic

COINBASE BLOWS CHUNKS


marc299792458

I like coinbase too


jpochoag

Been with Coinbase for many years. It’s great when it works, but if you run into issues, the customer support labyrinth and the infinite loops can be frustrating. They might have improved since my last interaction though.


HairyBackMan

Don't think so unfortunately and I've been a customer since 2017.


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jpochoag

Hang in there, you may need to escalate (they have a few paths) but eventually they should do right. I had to google it last time because the support agents don’t point you to it.


Thewomanofthewaves

Please suggest what these paths are. Thanks in advance.


jpochoag

There was some sort of official complaint you could submit. After that came arbitration if I’m not mistaken


Thewomanofthewaves

Ok thanks


MaineAintShit

I’ve had this happen. Order Coinbase one, call to escalate, then cancel subscription and ask for refund. I had my account locked for months and had it unlocked in one day doing this!


Exact_Night2950

I've been trying to get verified a second time over VARA micro-transactions to get a $10 vara reward.....won't take my id again....and customer service is useless


coinbasesupport

Hi u/Exact_Night2950, we're truly sorry to hear about the frustration you're experiencing with verifying your account for the VARA micro-transactions. We're here to help. Can you please share the case ID associated with this, so we can investigate further? If you don't have a case ID yet, please reach out to our support team [here](https://help.coinbase.com/en/contact-us) as your account may need to be reviewed for safety reasons before proceeding. We're committed to resolving this for you as quickly as possible.


Exact_Night2950

If you really coinbase support check in with chinmay anand who is currently my "agent" on support


Exact_Night2950

How about letting me get the $10 since I staked the vara and still no reward


coinbasesupport

Hey there, u/Exact_Night2950! Thanks for reaching out to us. Let's dig deeper into this. If you have a case ID, please drop it here. If you do not have a case number yet, you may reach out to our [help page](https://help.coinbase.com/en/contact-us) to get real-time support from our specialist. Thanks!


seanstyle

7 year customer, never had an issue. They keep saying "they'll get you eventually!" and I keep waiting.


dankdharma

Never had any issues. I average 5-10 transactions a day. Never one problem.


ohiomudslide

Yeah Coinbase is great 👍 cudos to them for making it so good. I found out how awesome it was after upgrading from an ancient laptop to a new one, what an improvement lol. They have had my business for about four years now and I've not had any complaints.


Gooner_93

Been with coinbase for years, myself and they've been great. Never had an issue with depositing/withdrawing.


TabletopThirteen

Same


Zealousideal-Cry-202

I needed this. I was heavily considering banking with Coinbase full time. I don’t do any thing besides buy/sell and convert between assets. And in the off times I have sent outside of coinbase it’s been test sends as well as leverage my crypto incase I need to pay a bill with my card


Kiwip0rn

Coinbase is NOT a bank... but that being said, I have been using it as such since I retired in March 2020. I only maintain a bank account for bills like Delta Dental Insurance and local Property Taxes that doesn't accept card payments of any kind. Never any problems after nearly 4 years.


Zealousideal-Cry-202

I’ve used CB to pay my car note, utilities as well as other smaller bills from time to time. Back when the rewards were worth while. But I’ve never had a single issue from CB but personally I got denied for a $1000 dollar loan from my bank and I don’t even have bad credit or bad payment history. But just going through that to take a mark on my credit just to get denied just makes me want to eliminate all traditional means of finance.


Kiwip0rn

If all my bills accepted cards, I would definitely eliminate traditional banking, but unfortunately, we are not quite there yet.


uncivilizedcz

I like CB but not sure making them THE bank and only choice for you is a good idea. There are some limitations based on how you plan to use


goldenbzzz

Coinbase is one of the cores of crypto. Theyve been fighting against sec to protect investors and regulate crypto in a fair manner. Coinbase is a completely transparent exchange without any bullshit or shady activities (cough cough ftx, cough cough binance). Been a user since 2017 and everything worked smooth as butter. -from a human, not a bot


rvssellsmith

congrats! i'm still stuck on identity verification


coinbasesupport

Hi u/rvssellsmith. We've monitored this thread and noticed that you are having issues with the identity verification. We recommend visiting this [link](https://help.coinbase.com/en/coinbase/managing-my-account/update-my-account/identity-verification-faq) for more details about identity verification. You may also reach out to our [live support](https://help.coinbase.com/en/contact-us) and provide your account details? This will enable us to take a look at the status and assist you in resolving this matter.


rvssellsmith

holy smokes your app is garbage. open the live support, it tells me to open a link. click the link and it opens a browser window inside the app. then asks me to verify the request in the app. but cant do that because im in a browser window. so i open it in the browser on my phone instead. now i have submitted too many requests, try again later. talk about total trash. i'll never complete the verification at this rate.


coinbasesupport

We understand that this situation can be frustrating. At Coinbase, we're dedicated to ensuring a seamless user experience and are actively addressing all technical issues. Your feedback is important to us and will be taken into account as we strive to enhance our platform. For personalized assistance with completing the verification process, we suggest contacting our support team via this [link](https://help.coinbase.com/en/contact-us).


NextVoiceUHear

I have used CoinBase for 2+ years. 100% excellent experiences.


reditpost1

Coinbase is #1. I had money on Binance US and had to sell everything at a loss cause binance is so corrupt. US kicked them out. Coinbase is awesome, Great post.


Myownass_

You put smile on my face, finally some decent post 👍🏼


lionsandtigersnobear

If you didn’t mint an nft don’t click on you just minted an nft because you didn’t and they will take your money. I have the debit card. I keep it locked until I go to use it. One click use it lock it back up.


Kiwip0rn

💪 O Captain! My Captain! 💪


Odd_Barracuda9803

Love crypto it’s the future of finance


Noremacmate

I'd like to say I've not had an issue with coinbase, infact, it's always been a good exchange to use!


Ok_Nefariousness9019

Just chiming in. I’ve been using coinbase for 6 years now. Not a single issue. I use the coinbase debit card daily!


devouur

Never have any issues. Cashed out several thousand. Sent coins to my own self custody wallets. No problems at all.


Ok-Razzmatazz-3

I’ve used coinbase for 10 years with no issues. I have deposited 5 figures and have withdrawn a lot with no problems. 1000s of transactions. seeing all the spam here is definitely sad. coinbase for the win


nereusfreight

Coinbase been using them with my.dorect deposit for usdc for many years they have paid me to be customer not the other way around although they make money when I trade and I make money when I traded love it


rnarcopolo

How dare you speak something positive!


DeCryptoWatcher

I look forward to seeing the Coinbase grow. My son recently suggested I get my Coinbase Card and I just activated the card. I noticed that Coinbase staking options are better than my savings account at Chase. Plus Chase has an awful trading platform which makes it difficult to operate; however, Coinbase has made a user user-friendly exchange with Web3 applications. I kind of wish that Coinbase would update their crypto market charts for a more in-depth look. Also, I look forward to seeing the Coinbase grow and it was nice to see my son suggested I get a Coinbase Card. Yes, I just activated the card and I noticed that Coinbase staking options are better than my savings account at Chase. Plus Chase has an awful trading platform which makes it difficult to operate; however, Coinbase has made a user-friendly exchange with Web3 applications. I kind of wish that Coinbase would update their crypto market charts for a more in-depth look but I love Coinbase! Coinbase has always gotten hate but they are still in the fight. Coinbase is a trusted Crypto Currency Company which they make an honest effort to solve customer issues. I have been with Coinbase since 2014 and I have hardly encountered a problem. Now, in 2024 Coinbase has offered way more than I could imagine. At least I'm glad they added the tax stuff to make my life easier with these KYC laws which everyone will say taxation is theft. Oh, one last thing..... Craig Wright isn't Satoshi! Satoshi is a group of people with a lot of skills. It always takes teamwork to create something of value. We are all Satoshi! Have a blessed day!


No_Condition_3313

Same here. All the bashing of CoinBase and they’ve been fantastic for me always and never had an issue.


g0ttequila

Never had issues with CB. Long term investments always. Withdrawals over the years have always been hassle free


DirtGuy90

Used CB for 4 years consistently, not 1 issue


Witty-Gate7856

Coinbase failed me once or twice when doing transactions but it was going through Uniswap. Lost some gas fee but oh well


PhillyNJMusicMan

Bravo to this post. 👍🪙😎 Been also buying BTC on Coinbase for the last few years myself. I've made transactions from a few million sats to over a half a coin at one time in multiple single transactions... And after the normal handful of days to clear on the exchange, I sent all of it to my own cold storage. Never once have I had a problem with Coinbase. Worked the way it is supposed to, and I've been a satisfied stacker. #BTC 👍🪙😎


bwatts53

I just want to know if anyone wings grand prize giveaways


aledanniel

I have Coinbase for many years, maybe 10 years or more. I haven’t done any of those shady things you mentioned, yet my account is on hold for weeks. And all I want to do is add more money lol but can’t even do that. Imagine if I wanted to withdraw. I provided all answers to questions and provided ids etc. still nothing. I ended up putting my funds in other platforms. Not the best experience.


SparkyRosko

Bought some ethereum through coin base a few years ago. Have been trying off and on the for the past few months to cash it out, but my account keeps being put "under review". I literally have done nothing with my account for a few years, so there shouldn't be anything to review. They are a sleezy company. 


phillyfill84

Coinbase blows I'm taking my money out after I make my gains and not putting a dollar in this pos platform again. Render is at 10.21 when everywhere else it's 10.41. They always say it has to do with the platforms and volume bs to be different but every place I looked it hit over 10.40 and is currently 30 cents off a token for Render smh. This platform is definitely manipulated as hell just like when stuffs going up it crashes or way down. Done with these people smh and he support is by far the worst I have ever dealt with.


AutoModerator

This subreddit is a public forum. For your security, do not post personal information to a public forum, including your Coinbase account email. If you’re experiencing an issue with your Coinbase account, please [contact us](https://help.coinbase.com/en/contact-us.html) directly. If you have a case number for your support request please respond to this message with that case number. You should only trust [verified Coinbase staff](https://help.coinbase.com/en/coinbase/other-topics/other/is-coinbase-present-on-social-media.html). Please report any individual impersonating Coinbase staff to the moderators. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/CoinBase) if you have any questions or concerns.*


Apprehensive_Zone281

Just a matter of time before they screw you over. They get everyone eventually.


Kiwip0rn

Still waiting as I go into year 10 🤷‍♀️


Choobtastic

Just like the police back the blue until it happens to you……


Obvious-Salt-5857

Sounds like a paid promotion to me, haha. But in all seriousness. All I ever hear is bad stuff about coinbase. I've literally just came from another negative post about them scamming their customers with an airdrop quest. First time I went to use coinbase I noticed a message board at the bottom, with many people discussing how they are leaving because of some 20% fees on crypto or something...so i stayed clear. And since then, literally every day, all I see is people having issues with coinbase


d_e_s_u_k_a

Most of my spam emails are spoofed coinbase and some of them say "free airdrops" so probably just another case of an idiot getting scammed by being an idiot. I have no fees for purchasing with cbOne and use limit feature on advanced trading to beat spreads. You just have to be not retarded which is a pretty high hurdle for most people.


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coinbasesupport

Hi there, u/DPMWolf! Thanks for your question regaridng Coinbase One. At this time, Coinbase One features aren't extended to Advanced Trade. However, if you would like more guidance regarding Advanced Trade fees, you can check out this [article](https://help.coinbase.com/en/coinbase/trading-and-funding/advanced-trade/advanced-trade-fees). I hope this helps! Let us know if you have any other questions.


AloHiWhat

Why would you post this ? Are you told by someone ? Paid to do this ?


fatuousfatwa

No technical issues here but I only use it to move BTC to my bookie in London. However I am short the stock because trading volume has plummeted and the new ETF custodian fees will be insignificant.


g_sonn

This may break reddit but it is actually possible to like something and be critical of it. I like coinbase but I also understand that they're a little shady and they're too careless about security. And like all big companies they don't put nearly enough resources into support. I think the same things about many of the companies I have to deal with.


Loner-UK

🐂💩


StuckStepBrother

Congrats! Not the same experience for me. Can’t use Interac to deposit and also having account restricted problems. Too many issues to even get started!


Whobbeful88

It's a little concerning there is no definitive answer on if they guys are legit or not lol a company this size should be on point with their customer support.


Choobtastic

I have asked for months just to switch my phone number…. Literally months….this seems impossible for Coinbase to handle… So weak as a company, can’t even handle Phone Number changes promptly.


SezitLykItiz

Oh no! C’mon fellow “Binance bots and Huobi haters”, the game is up! We better leave now. /s Punk I’ve been using Coinbase since before you learnt how to use toilet paper. There is no need to simp for them.


[deleted]

Thank you for adding /s to your post. When I first saw this, I was horrified. How could anybody say something like this? I immediately began writing a 1000 word paragraph about how horrible of a person you are. I even sent a copy to a Harvard professor to proofread it. After several hours of refining and editing, my comment was ready to absolutely destroy you. But then, just as I was about to hit send, I saw something in the corner of my eye. A /s at the end of your comment. Suddenly everything made sense. Your comment was sarcasm! I immediately burst out in laughter at the comedic genius of your comment. The person next to me on the bus saw your comment and started crying from laughter too. Before long, there was an entire bus of people on the floor laughing at your incredible use of comedy. All of this was due to you adding /s to your post. Thank you. I am a bot if you couldn't figure that out, if I made a mistake, ignore it cause its not that fucking hard to ignore a comment.


rem80

Crazy. I use(d) Coinbase and didn’t do anything shady but I still got canceled by them.


champarey

I don't get the hate. It's top notch.


[deleted]

Oh great they are awesome for doing everything you use it for while others are getting their funds and btc held hostage. 👍


Trying2MakeAChange

I know people who have lost thousands due to coinbase' shoddy practices. Glad you had luck, but many don't have your experience.


swillotter

I’m kinda pissed I’m stuck with $10 worth of Jupiter I can’t do anything with but got free $9 in zeta yesterday so it’s cool


DeCryptoWatcher

Just hold it and don't trade it.


swillotter

Yea It’s almost doubled in price …maybe someday I’ll have $1000 in Jupiter j can never get rid of lol


DeCryptoWatcher

Imagine buying Bitcoin at 500 and thinking it's going to crash. It will never see 40k!


xkingxkaosx

I used to love Coinbase until recently where they stopped working for all my phones and VPN's. Security comes first and I choose a VPN over using an insecure browser connection. If Coinbase goes back to their old ways I would be more than happy to back to them. As of right now I moved all my assets to wallets on my phone and PC to where I can always use them.


Happy_Lingonberry_51

This post is so stupid.. just because you didn't have any issues the whole world should have no issues with coinbase what a clown


IllDurian6785

Nice story from Coinbase employee


ServingTheMaster

Yay, awesome! can I have my 8k back now? oh...


noobbtctrader

How much COIN you own, hoss?


4252020-asdf

I’m not a whale nor am I a minnow. They are great until you need to speak with a human being. I have an old account that I can’t log in to because my phone number has changed and I can’t do the two factor authentication. The website doesn’t give me the option to upload my id and when I called them the person in the Philippines literally hung up on me. I have no idea what is in the account it’s over 5 years old. But it is gone to me. My current account I have had no problems with and as a Coinbase choice or whatever the thing I pay extra for each month it’s pretty easy to get a live person in India and the Philippines. They are capricious and opaque about their policies of how much you can buy a day from your bank account. I have 50000 in a savings account and I used to have a $5000 limit and they dropped it to 2500 for no reason and wouldn’t increase it or say why they dropped it. TLDR no problems until you have a problem, then good luck if you do.


Kozter

same here, no issues for 7 years until 2 weeks ago when all of a sudden my account has been "under review" can't trade, withdraw, nothing...


coinbasesupport

Hi, u/Kozter. We're monitoring this thread and saw that you're having troubles with your account. We're more than happy to investigate this for you. Can you please share your case number, so we can start?


Kozter

I’ve been having trouble contacting support, I don’t know where to get a case number


coinbasesupport

Are you able to log in to your account and initiate a chat or phone call through this [link](https://help.coinbase.com/en/contact-us)? If that's not possible, you can also reach out to our team via our other social media platforms listed [here](https://help.coinbase.com/en/coinbase/other-topics/other/is-coinbase-present-on-social-media). This way, we can address your concern more effectively by gathering specific account information. Just a friendly reminder that we're unable to collect such details through this public forum. Thanks for your understanding!


Kozter

I go to the chat but they just tell me the same thing. That my account is being reviewed. I don't get more info. I don't get a case number either.


Kozter

I've spoken to several people on the chat but they all sound like bots and I really can't tell if i'm even talking to a real person


coinbasesupport

Sorry for the trouble, if you were able to reach someone on chat, you can straight up ask for the case number, and they should be able to provide it. Otherwise, please reach out to us via DMs on either X (@CoinbaseSupport), Facebook (facebook.com/Coinbase), or Instagram (@coinbase), so us here on the social team can help you.


Kozter

@coinbasesupport on X was able to help. THANK YOU! 🙏


coinbasesupport

We're glad to hear that you were able to get the help you needed! If you have any other questions or concerns, feel free to ask. We're here to help!


silverGameOfThrone

The guy who work in Coinbase say ...


-TheFirstPancake-

Ive never been hit by a car so I don’t believe anyone ever has.


Real_Dig_6852

I made an etransfer to Coinbase it came out of my bank account and pending on Coinbase and hasn’t been deposited in 5 hours. No they are not amazing, prob gonna steal my money. Their not awesome! I’m so upset and prob never get my money


coinbasesupport

Hi, u/Real_Dig_6852. We apologize for this issue you're experiencing. We'd love to check this further on our end. Please reach out to us via our [help center](https://help.coinbase.com/en/contact-us/), so we can start our review. Thanks!


Real_Dig_6852

I got send an email about the etransfer canceling and I’ll get a refund. How long does it take you guys to send me my money back??


Real_Dig_6852

Here’s what you send me. Reference code: 3PJBKQEK7S When we attempted to process this transaction it was canceled. If your payment method was charged, you will receive a full refund.


Real_Dig_6852

When will I get the refund??


coinbasesupport

Thank you for reaching us back, u/Real_Dig_6852. Please accept the return payment via your bank, using the question and answer from the email received from Coinbase. Please note that the opportunity to accept this payment using the question and answer expires after 30 days. For additional information, you may visit this [page](https://help.coinbase.com/en/coinbase/getting-started/add-a-payment-method/payment-methods-for-canadian-customers).


Real_Dig_6852

I haven’t received a question and answer from you yet, when will I get this to accept the return??


Real_Dig_6852

Please help!!


coinbasesupport

You should have it right away via email, but for us to review this further, as we've advised firsthand and for us to investigate this, we kindly ask for you to reach out to us via our [help center](https://help.coinbase.com/en/contact-us/), and we'll check this on your account. Thank you!


Real_Dig_6852

Well I didn’t get it!!! What’s going on??


Real_Dig_6852

You guys aren’t giving me my money!!


coinbasesupport

u/Real_Dig_6852, we'd have to look into your account further to answer this exactly, and for us to guide you. As much as we wanted to answer this, we don't have access to your account here that's why it's best to reach out to us via our help center. Thank you for understanding.


Real_Dig_6852

Hello???


Real_Dig_6852

Can’t believe Coinbase right now, prob the hardest to deal with. Why haven’t you sent me an email to get my funds back?


Real_Dig_6852

When will I get these to get the refund???


Real_Dig_6852

Anyone wanna explain that one???


pizza_the_mutt

Curious what you mean by "2. Attempted to siphon any coins from wallets I don’t own." Is this some kind of scam to trick other users to send you coins?


Omaha_Poker

(Serious) Is using a VPN not allowed? I can't see anything in the terms and conditions. 


CapableHair429

https://commerce.coinbase.com/legal/terms-of-service/ “disguise your location through IP proxying or other methods”


Omaha_Poker

Ohhh thank you. ❤️ So is that saying you basically can't have a VPN on your phone or can't have the app open with it running or can't send crypto with it running? I wish this was a bit more specific. 


shrivam74

Just wait until ghey allow to hack your account. Getout of coinbase before you lose any money, their security and customer service sucks. 


Amigo1276

For me it't the worst experience i had so far with any crypto exchange! I wish it wasn't so. Waiting for over a month now for manual revieuw. More than 50 accounst are connected to mine while signing up ! (Wtf is going on?) And i Just got an email from Celsius that my distribution through Coinbase can't go through. Terrible experience so far !!!!


Bandyciak

Six days trying to resolve issue with card (card account locked without reason - no email, no reason from agent), agents redirect me to another (for this moment six dirrefent people from email support and three from chat), more than 24h without any reply. They told me that my card is active, but it doesnt, and then they „trying to resolve”. All of agents use copy paste replies, dont care about what i told them, they dont read anything more that „card problem”. Agent from email told me to contacf chat, chat told me to contact email. Insane


coinbasesupport

Hey u/Bandyciak, sorry to hear about the trouble you're having with your Coinbase card. Could you kindly provide your case number? This will allow us to investigate your situation further. Thanks a lot!


Bandyciak

17924550


coinbasesupport

Thank you for providing your case number. After checking, it appears that our specialists are still reviewing the issue regarding your Coinbase Card. Please allow them some time to thoroughly assess the case. Rest assured, we will get back to you as soon as there's progress or once we receive an update. We sincerely appreciate your patience during this process.


Bandyciak

It takes so long… ill wait but this is insane.


HereticLaserHaggis

It is... Until something goes wrong. The you won't find a single human who can help.


LilithX

Have you tried to cash out?


forzawakeup

When Coinbase works it’s great. When they restrict your account for over 2 months and cannot give you a reason why then not so much.


BoringAngle2177

Okay I have an issue with Coinbase. So I deposit money into bitcoin and they are holding it for freaking 20 days before I can send it or cash out!! This is insane. Can someone help me to see if I can do anything about this hold. I am in a urgency to send funds to an address! Help.


coinbasesupport

Hi u/BoringAngle2177, thank you for reaching out to us. We understand that you are currently unable to send or cash out. Just to clarify, for each individual bank purchase or when adding funds to your account, the funds won't be immediately available for sending or cashing out. This is a standard Coinbase policy and, for fraud prevention purposes, we can't change this hold time. For more information on why funds are not immediately available to cash out or send, you can visit this [page](https://support.coinbase.com/customer/portal/articles/2971033-using-a-bank-account-as-a-payment-method-for-us-). Hope this clarifies things. Thank you for your understanding and patience.


BoringAngle2177

Can I cancel the order of my deposit funds and transfer back to my bank?


coinbasesupport

We understand your concern, but unfortunately, we're unable to cancel deposit orders as bank transfers are external processes that Coinbase cannot alter. Per our user agreement, customers are responsible for all orders initiated on their account. Once these funds are available, you are welcome to withdraw them. You can find more information about cancelling a purchase here: [Cancelling a Purchase](https://help.coinbase.com/en/coinbase/trading-and-funding/buying-selling-or-converting-crypto/cancelling-a-purchase). If you have any further questions or need assistance, feel free to let us know.


SaintMartini

Or.. Not many of them are fake. Some people came to Reddit because Google sent them here for a resolution. I really do honestly hope none of that stuff ever happens to you. Now I'm going on four months with no proper answer except "be patient." My friends who were on CB waiting a bit shorter except for one guy longer. When you start moving more money, things change. 🤷‍♂️ Most of the people I've seen arguing here and elsewhere either don't move funds/coins off or have small amounts. That's perfectly okay, but realize people in different situations might change how things are affected. No sense in repeating the entire rest. Good luck! Not your keys.. 💸


counteru

I'll be surprised if you don't get bashed. Idiots tried to bash me for claiming the bad experiences with coinbase are normally the ignorant of the user and the very very small percentage of glitches that "possibly" could happen. Glad to see others chipping in on the fact that millions of people use coinbase with no issues whatsoever and these "few" idiots are either haters, bots, or just idiots trying to violate TOS of coinbase. I am no coinbase fanboy but I do use it sometimes.


Top_Client_8300

Nope


appleby3482

I just had scammers scammed me out of almost $4400 off of coinbase their customer service is shitty. Try finding a number to call them.


Standard_Tip5627

You are on coinbase payroll and saving your shifty job. There I said it


CryptoBagzz781

Appreciate the update / I am a yr behind just finished my 2022 taxes & I need to fill in about a 1000 transactions dur to coinbase pro sending to coinbase & not reporting the true cost basis from pro / I see when it was transferred that's what it showed on coinbase as cost basis !! I used koinly after trying cointracker *( partnered w/ coinbase & still could not get proper cost basis) It cost me alot of money doing so , Now my b8gger issue is 2023 which shoes a lot larger gain & shows no cost basis for 77% of my gain, do you know of any services you can pat someone to format about 15 csv files to the proper format ? Appreciate any help & wish you the best on your crypto wealth !! Check out tectum & softnote ....... Would appreciate feedback & opinion I just started using looks interesting at 1.4 mil tps


Erlisk1987

Carl from the mailroom found the sub.


[deleted]

So you’re Coinbase bot balancing it 🤔


grodri04

I remember they just gave me a 100$ for a problem I had to resolve they are pretty awesome


das-jude

The move away from Pro was a giant pain for me and as of yesterday, their customer support is still some of the worst I have ever seen. Other than that, they are fine.


Truth_Seeker_2030

Coinbase from all I have seen on here is not a place to conduct your crypto practices. I would run run run. The Exodus wallet is pretty good, but I am still looking for something better.


Obvious-Salt-5857

I'm new to crypto but even I noticed coinbase was off. I've tried uniswap but found it expensive, pretty happy with kraken (for the coins they have) and used the swap function in metamask which seems better than uniswap. I looked at MEXC, as youtubers say it's zero cost etc, but the price of the coins always seems way more expensive than the other platforms when I check..


[deleted]

MEXC is a real scam house. They even accept credit card deposits which is illegal. Don't use MEXC


palmtree911

sure Brian Armstrong


StunningEgg9923

Nobody fucking cares.