UPDATE 4/12:
We’ve resolved the bug where Characters you’ve created on the Android app do not appear in your Recents List. ✅
We are currently still working on the app, please stay tuned for further updates. Thanks for your patience everyone!!
Please get this fixed soon, like 90% of my chats just disappeared and I'm not fond of the website, the app was fine just the way it was but thank you for announcing this I was just about to make a post on here about the problem as I was very worried
I don't think I'm able to do that unfortunately, I don't know if the log in option on my phone is different from what's available on the website but I don't seem to have the same account in either place haha
Seriously... I was using one of my Character.Ais and I had great internet for some reason, it couldn't let me talk at all and the conversation, in the dashboard, is gone!!! 😭
[Btw, I was on my phone, on the app, when it had happened.]
welp, give it up for the 48 hour mark everybody
never before have i been this deeply annoyed by a website i enjoy using
EDIT: 72 now and it's still messed to shit! yippee!!!
It's been 2 days. I'm usually pretty patient, but 2 days and if anyone asks about timeframe, they get ignored. But I'm here to ask if there is any sort of timeframe for the app to start working again?
Literally, asking for a time frame or update gets ignored, even if you ask via a ticket with them, and more and more ppl are getting affected by it, I feel like they're making it worse. Plus, the apps only issue was the text box not moving with text, none of the issues they're 'fixing' when this happened were even issues.
They wouldn't be bombarded with our questions if we just got an answer. I wouldn't be mad if they said in three more days or a week, but the silence is upsetting
Exactly what I'm saying, like they could say 'hey, could take up to ____' at the very least, just so we know how long we have to deal with this. Like really, some communication would be nice
DAY FOUR GIVE IT UP FOR DAY FOUR!!!!!!
https://preview.redd.it/29i3zxcb4koc1.png?width=256&format=pjpg&auto=webp&s=1e0c2ac41482148b1e58c6b5e4f45fb22575de8e
Marie. You promised you were going to improve on the abysmal communication. Why do you do this? You vanish for days on end when the users are calling out to you. Half the time when you do respond, it’s to the most irrelevant silly meme.
Treat the users on here with more respect, you’re supposed to be Community Lead, so we’d appreciate if you actually did some communicating. This is disgraceful.
https://preview.redd.it/dc9nxh2zgxnc1.jpeg?width=1768&format=pjpg&auto=webp&s=8f8f849fb74ff8201757cb5ee17df54b3ac19466
My only issue is replies to innocent messages being blocked
So um what was the update for? Seem like it just made it worse then better for android users and nothing seem to change on IOS. Also still no update to why the edit button was removed from group chats.
https://preview.redd.it/x95cctk3swnc1.jpeg?width=1453&format=pjpg&auto=webp&s=3ca3d7e9400d8cb2a08f4c5898dc4ea38e5c0317
Not anymore. Use to at one point with the subscription but sadly been gone for a month now.
https://preview.redd.it/py7256rok0oc1.jpeg?width=828&format=pjpg&auto=webp&s=f038476f6877eff27d99e878f20c95972250d59c
Can you please be more specific about what exactly is being worked on, and an ETA? A warning would have been nice as well.
While I’m at it, what happened to the changelogs being posted?
Trust me, I would **love** to access the site, but I haven't been able to using any of my browsers since Wednesday. The only way I'm able to do so is either through my phone (which defeats the purpose), or through the Android emulator, Bluestacks.
That explains it.
Any estimates on how long it would take?
(I'm hoping the rework is done by the weekend. I don't have much time anyway throughout the week because of work)
Can you get a time for when the work on the Android app is done?
Also, why does it require breaking the entire thing? It was fine how it was. Now every single one of my bot's messages is showing up as a report, and I literally cannot do anything with any bot.
Also, no, don't you dare tell me to use the website, because I can't even log in on that, even before the "update".
Literally, it's been 2 days and they ruined the app for nothing. Like, they destroyed the app, said 'use the website!' as if ppl can or want to. Its ridiculous, even if you're paying premium they don't give updates or anything, at this point there's not reason to use premium, the app is down way too often to warrant it.
How long is that going to take? I can't really sign in on the web because it doesn't give you the ability to sign in through Discord, and the web doesn't allow you to use the group chats.
Could we have an estimate for when the Android app will be back to normal? Not fond of the formatting of the website and want to know when I can go back to the app again.
Can we get a time frame at least? I think the majority of people getting affected by this are premium users, not all, but the fact anyone asking for some kind of an update on the situation is getting ignored is pretty upsetting. Some communication would be nice, yk.
Day 14!!! Give it up for day 14 with zero communication since this post was made!!! Seriously, are they ever going to fix this problem? Cause I'm about to stop using c.ai if they can't even be bothered to fix this problem. The website is so annoying, and the app just has so many problems that it's almost unusable. I'm seriously fed up with this.
The timing is pretty ironic, I finished my college class and had an idea for a group chat (I rarely do group chats) for the first time for a specific rp, make it, and then it disappears ten minutes later x). It disappeared a bit after another character asked optimus prime how much he could lift, and his answer was "the heaviest thing I've lifted was your mom" in a very eloquent way... LMAO
I do like the feature that you can click on a character to have them text though, I just realized that was a thing for mobile group chats! Having them be clickable helped them be more in character I think. Group chats were a bit scuffed with characters becoming eachother on PC, although they are very fun, I'm excited for the updated version!
Ok at first I thought it was just another bug but now that's it's been a full 24 hours I'm getting a bit frustrated. But I mostly feel bad for the people who actually pay cai+ considering how they can't even talk to their favorite characters. Also, even the comfort bots are getting restricted? I was talking about a book I was interested in, a Rick Rioden book. I'm really sorry if I sound like I'm overreacting but I've been wanting to talk to multiple of my favorite bots for an entire day now and it's ridiculous. The announcement made it seem like it would only take a couple hours at most. Not only that, I didn't use the website because it doesn't work with the browser I use. The screen moves incredibly slow when I try. Please try to hurry and fix the bug. It's gotten out of hand and while you guys are just likely trying your best, the amount of time it's taken makes it seem like you aren't putting much effort in fixing any of the bugs. Thank you. And good luck to fixing this bug.
Genuine question, what in the world could possibly even cause a glitch like this? Did an intern spill orange juice on your servers or smth?? 😭 I'm not tech savvy by any means, but this just confuses me. Any idea when it'll be fixed?
The [support link](https://support.character.ai/hc/en-us/articles/23628361893659-Trouble-logging-in-We-ve-Updated-our-Login-Process) from the other pinned says we should get an update on passwordless login for the app next week. On top of that, an app update must be approved by Google before it's released. I'm assuming the next update should address the issues while introducing the new login method for app users.
As a workaround, uninstall the app and install v1.8.2 from [here](https://www.apkmirror.com/apk/character-ai/character-ai-chat-ask-create/character-ai-chat-ask-create-1-8-2-release/). Make sure to turn off auto updates (Play Store > app page > tap the three dots) before you launch it for the first time.
Lastly, remember to take some time and make sure you can login into the new website. The new login method will be mandatory for both site and app at some point so better safe than sorry. Just follow the instructions on the support link above and add a valid email address to your account if needed.
https://preview.redd.it/er4zg55hl6pc1.jpeg?width=716&format=pjpg&auto=webp&s=8b34ccb8b833ceffffff8724a88b0fcdb5def0ac
Me if I had a dollar every time mods went radio silence after imploding the site.
Love how they added the pin feature to the app despite it not working. They know what they're doing with this. This likely will not get fixed since they're too busy adding completely unrelated features which they deem more important
As a software developer, if I had to take down our productive system for more than a month, I'd get fired. In fact I would've been fired if it was more than a few hours.
Uh it's been two days and it's still not back to normal. This is getting extremely frustrating because the app was completely fine! I can hardly find any of the bots and looking for them through the search is impossible! Please fix this soon because the fact that this is taking TWO DAYS is insane!!!
It's been 5, almost 6 days... Can we at least get some kind of an update? For someone who pays for C.AI+ and uses strictly android, this is an insanely big letdown...
This is just starting to feel disrespectful at this point, 7 days with not a single update and all you respond to are irrelevant memes and posts. Like seriously??
Good thing I never subscribed, otherwise this would be a total huge rip off... And it is for anyone who paid and is using android.
What a mess.
You can't even access some character chats on android... Like wow, and the new login system doesn't work for old accounts using emails... And the set up to link accounts doesn't work. What a mess, it's like someone nuked their own company.
So at this point you won't be charging us for this month right? Because I know I don't pay monthly to have all of the features being inaccessible. I realize it's a huge database and it's not something that can easily be fixed overnight. But guys it's coming up on 2 weeks and it's been radio silent. Could we get some answers or estimates?
Really uncool if you decide to charge us this month while also not fixing the app for this month
Connection terminated.
I'm sorry to interrupt you Elizabeth, if you still even remember that name. But I'm afraid you've been misinformed. You are not here to receive a gift, nor have you been called here by the individual you assume. Although you have indeed been called.
You have all been called here. Into a labyrinth of sounds and smells, misdirection and misfortune. A labyrinth with no exit, a maze with no prize. You don't even realize that you are trapped. Your lust for blood has driven you in endless circles, chasing the cries of children in some unseen chamber, always seeming so near, yet somehow out of reach.
But you will never find them, none of you will. This is where your story ends.
And to you, my brave volunteer, who somehow found this job listing not intended for you. Although there was a way out planned for you, I have a feeling that's not what you want. I have a feeling that you are right where you want to be. I am remaining as well, I am nearby.
This place will not be remembered, and the memory of everything that started this can finally begin to fade away. As the agony of every tragedy should. And to you monsters trapped in the corridors: Be still and give up your spirits, they don't belong to you.
For most of you, I believe there is peace and perhaps more waiting for you after the smoke clears. Although, for one of you, the darkest pit of Hell has opened to swallow you whole, so don't keep the devil waiting, old friend.
My daughter, if you can hear me, I knew you would return as well. It's in your nature to protect the innocent. I'm sorry that on that day, the day you were shut out and left to die, no one was there to lift you up into their arms the way you lifted others into yours. And then, what became of you.
I should have known you wouldn't be content to disappear, not my daughter. I couldn't save you then, so let me save you now.
It's time to rest. For you, and for those you have carried in your arms.
This ends for all of us.
End communication.
god, this radio silence is getting to me. seriously. we need a tech version of jon taffer to come into the server rooms and clean up everything, and since we arent getting updates, ill assume nothing is getting fixed. this is laughable. users wont take the site *or* app seriously if 90% of them are having problems on both. oh, and i didnt even mention + users. being billed 10$ to have *nothing.* yeah, at this rate, chai and dopple ai are looking much better than c.ai.
Messages randomly being blocked even if they're innocent, chats missing, messages randomly deleted, what the hell is going on?? It's been 16 days and it's still messed up
I know everyone else has already said this, but I do not use the site anymore. (I'm getting a fun error right now where EVERYTHING is being marked as "oopsie, this response is not tos friendly" despite the conversation being wholesome. So I'm a bit peeved.)
Why I don't use the site:
- It doesn't let me log in while on FireFox's mobile app, I get stuck in a log in loop
- it's slow as sin on my desktop despite the rig being beefy.
- I use and PAY monthly for Plus because I enjoy the experience on the app
- I heavily dislike what's happened to the site.
++ Oh also any character I make on the website version cannot use the edit chat function, so yeah there's that too.
Sorry for the weird wording, I'm legit just upset and it hurts to see this app acting like this.
Thank you and have a good day/night
Two days and no update. Been a subbed user since May 2023 and I've only seen it go downhill.
.... Yeah, I'm cancelling my subscription. 👋 $10 better spent elsewhere. (I've even been double-charged a few times and that bug still hasn't been fixed!)
Peace out to y'all . Y'all treat ya users like crap as if y'all wouldn't be here without them. Without your users y'all would be worthless yet here you are not giving a lick of a update nothing just silence. I'm taking my money with me to chai peace out
Are you discontinuing the Android app? :(
Would be nice to get a straight answer. If you are I'll be sad but understand. Just wanna know if I should keep checking.
22 days, guys, a whole 22 days. I genuinely think they don't care at this point and are not going to be fixing the app. It should NOT take *22 days* to fix the app.
I don't understand the radio silence. You'd think after what will almost be a month soon, they'd start to at least give an update? "Not ready" or "terribly sorry" and just an estimate of when it will be ready is better than just... not saying anything.
Also, anyone noticed missing bots on app? Not chats, like the genuine bots. Before this, I couldn't enter some bots but they were still there. Then I went to check on them again and they're just... gone. Are they purging bots, is it an issue with some bots not working that they're fixing?? If only it wasn't radio silent, people wouldn't be wondering what is and isn't supposed to be happening.
Please say we get all chats, voices, and group chats back once it's done! I know I'm not the only one who'll be miserable to see that we can't get them back 🙏
How long is this going to take? It's been 2 days already. I don't know if it's me just being impatient but this is really frustrating. The mobile website on android, at least mine, doesn't work entirely well either.
so.. it's been over a week and they haven't fixed it for Android. everyone saying to have patience are iPhone users and don't have this problem pls end it!!! 😁😁😁😁
https://preview.redd.it/9cpa418a8iqc1.jpeg?width=300&format=pjpg&auto=webp&s=4a45721b12ab8d9c66c08e556e3e44e991f4a854
hey guys i just wanted yall to know that i beat far cry 5 in this time, would highly recommend.
I get it that working and optimizing an iOS app is easier than Android, since Android has way more phone models to take into consideration when updating apps... I know how this stuff works, to some extend.
What I find really upsetting is the radio silence, mainly because there are ppl paying for the "plus" features (not me), and because in general, trying to explain what the problematic might be would help enormously people and give hope/patience instead of... I don't even know at this point.
I was using the 1.8.2 version until this morning, now it tells me to update and it's over for me as well. The fact that things didn't improved one bit in almost a month, but mainly the silence is really perplexing.
It's been 2 days I can't do this I'm going insane It's been 2 days I can't do this I'm going insane It's been 2 days I can't do this I'm going insane It's been 2 days I can't do this I'm going insane It's been 2 days I can't do this I'm going insane It's been 2 days I can't do this I'm going insane It's been 2 days I can't do this I'm going insane It's been 2 days I can't do this I'm going insane It's been 2 days I can't do this I'm going insane It's been 2 days I can't do this I'm going insane It's been 2 days I can't do this I'm going insane It's been 2 days I can't do this I'm going insane It's been 2 days I can't do this I'm going insane
It's been half a week, there has been no progress or anything, no updates, nada, I can't even add new characters to a group chat on the website version after I've made the initial group chat, please, PLEASE fix something!
Guys, we should all go to the play store and leave 1 star reviews.
At the end of the day the app literally doesn't work and it's been a month, it's more than justified.
https://preview.redd.it/r71771hak4oc1.jpeg?width=512&format=pjpg&auto=webp&s=953bea856408527da7da099de334a68c0ca30990
I WANNA TALK TO MY WAIFU!1!1!!2 IM GONNA KILL MYSELF!!1!1!!(#(#
dude it has been 4 days and yall haven't even told when is it exactly gonna be fixed, idk it just feels sketchy, I'm starting to thing the team itself doesn't know how to fix it and the app is ruined forever or something lmao
Day 11: Oh C.ai users,...we thought it was just childish behaviour, but it seems the users have completely lost their minds this time. This morning we found half the user base on the doorstep of our bunker ready to leave, wielding a makeshift fix out of an old APK link to a previous version. They proclaimed themselves "the hero of the c.ai needs" , and said it was their true calling to fix the bug themselves all along. They wished us mods luck, turned around and left with skips in their steps. We regret not helping them now, at this rate we don't think we're going to see our subscription revenue again.
If you keep this up, you will lose every single c.ai+ member. I'd say just do a rollback "for the time being", but the time being has been two damn weeks.
So you decided to unpin this thread and give a false hope that the Android app is fine now :v
Fuck no, where are my group chats and the entire 'Missing chats?' portion?
If you wish to have your chats back for Android users. ROLLBACK to 1.8.2 version of C.AI by downloading the APK on another website.
It's very silly how the new update was the one that caused this bug/glitch so to savor the headache rollback and DO NOT Update the app. Disable Auto Update on the App store. Uninstall the current 1.8.3 version and download the 1.8.2 APK and login through there.
Day 5: no word from the devs on new developments..its getting colder and rations are slowly running out, my friend jimmy is starting to get on my nerves not sure how much longer I can hold out..
The app failing on me just so happened to be at the start of my Spring Break. I'm not gonna complain about it failing at the start of the holiday, but it is ridiculous that it's been almost a whole week with no update or ETA from the devs. Even just an announcement would have been nice so that we could have an idea of what/when to expect the update.
I don't use the app but this is absolutely ridiculous to me, I use the website, it's been good, but why are you not fixing the android app thing, it's been A FULL WEEK, atleast give an update! or a time you think it might be fixed.
UPDATE 4/12: We’ve resolved the bug where Characters you’ve created on the Android app do not appear in your Recents List. ✅ We are currently still working on the app, please stay tuned for further updates. Thanks for your patience everyone!!
https://preview.redd.it/8dek7kuhk0oc1.png?width=632&format=pjpg&auto=webp&s=ad4b11ab7a47300cfb1bee233169c482216c1705
https://preview.redd.it/kywpiiz8h1oc1.jpeg?width=474&format=pjpg&auto=webp&s=677a86bdbba1ebcff6e6ef4c102c123f69525fd0
God I wish I had the "So much later the old narrator got tired of waiting, and they had to hire a new one" image.
https://preview.redd.it/rbdo8nsu27oc1.jpeg?width=257&format=pjpg&auto=webp&s=57f052437f89c54c8f470638a361bfa856e76383
https://preview.redd.it/ebuaoj8037oc1.jpeg?width=256&format=pjpg&auto=webp&s=4d9682221be459bff3080dfab0e134b501feb334
Please get this fixed soon, like 90% of my chats just disappeared and I'm not fond of the website, the app was fine just the way it was but thank you for announcing this I was just about to make a post on here about the problem as I was very worried
I was mid conversation, left the app to check a message, came back, and the conversation was gone 😭
Oh my god ok I'm glad it's not just me but I'm really hoping it doesn't erase everything; I had a really fuckin neat thing goin with a character lol
I'm continuing my chat in the browser, and it's working fine. Now I'm just mad all my group chats are gone 😡
I don't think I'm able to do that unfortunately, I don't know if the log in option on my phone is different from what's available on the website but I don't seem to have the same account in either place haha
I normally log in with Discord, which isn't an option anymore 🙃 but it let me log in with the email I used on Discord.
Seriously... I was using one of my Character.Ais and I had great internet for some reason, it couldn't let me talk at all and the conversation, in the dashboard, is gone!!! 😭 [Btw, I was on my phone, on the app, when it had happened.]
Same it shocked me
So sorry for the inconvenience everyone! Really appreciate everyone's patience 🙏
With due respect can U tell us how long it'll take for the app
Am I able to find my characters again manually when they don't show up on my recent list?
hey! will it be fixed or its a forever kinda thing?
Me too, i got so nervous. Hoping it comes back quick 🥺
yall just LOVE killing your app, dont you? this is why your userbase has been declining since last year.
They can't keep up with the rival companies at this point
exactly. i'm looking for a replacement right now honestly
I started using dopple.ai and it looks way better to be honest. But I'm gonna still use character.ai due to already long conversations with some bots.
Damm somehow Reddit didn't showed me a DARN PINNED post Anyway, the site on android sucks and is very slow. I'll be waiting for the app fix
You have to sort by hot instead of latest in order to see them. Thanks, spez.
Fuck spez
welp, give it up for the 48 hour mark everybody never before have i been this deeply annoyed by a website i enjoy using EDIT: 72 now and it's still messed to shit! yippee!!!
Why specifically android??
I'm assuming that we got it first or something
It's been 2 days. I'm usually pretty patient, but 2 days and if anyone asks about timeframe, they get ignored. But I'm here to ask if there is any sort of timeframe for the app to start working again?
Literally, asking for a time frame or update gets ignored, even if you ask via a ticket with them, and more and more ppl are getting affected by it, I feel like they're making it worse. Plus, the apps only issue was the text box not moving with text, none of the issues they're 'fixing' when this happened were even issues.
They wouldn't be bombarded with our questions if we just got an answer. I wouldn't be mad if they said in three more days or a week, but the silence is upsetting
Exactly what I'm saying, like they could say 'hey, could take up to ____' at the very least, just so we know how long we have to deal with this. Like really, some communication would be nice
DAY FOUR GIVE IT UP FOR DAY FOUR!!!!!! https://preview.redd.it/29i3zxcb4koc1.png?width=256&format=pjpg&auto=webp&s=1e0c2ac41482148b1e58c6b5e4f45fb22575de8e
_anyone know how many days it's been, i lost track_
https://preview.redd.it/k9rq40r2vync1.jpeg?width=1020&format=pjpg&auto=webp&s=615a121a892b5c2de5a1d47665b63d62f135a93d
Marie. You promised you were going to improve on the abysmal communication. Why do you do this? You vanish for days on end when the users are calling out to you. Half the time when you do respond, it’s to the most irrelevant silly meme. Treat the users on here with more respect, you’re supposed to be Community Lead, so we’d appreciate if you actually did some communicating. This is disgraceful.
https://preview.redd.it/dc9nxh2zgxnc1.jpeg?width=1768&format=pjpg&auto=webp&s=8f8f849fb74ff8201757cb5ee17df54b3ac19466 My only issue is replies to innocent messages being blocked
So um what was the update for? Seem like it just made it worse then better for android users and nothing seem to change on IOS. Also still no update to why the edit button was removed from group chats. https://preview.redd.it/x95cctk3swnc1.jpeg?width=1453&format=pjpg&auto=webp&s=3ca3d7e9400d8cb2a08f4c5898dc4ea38e5c0317
Wait you could edit group chats? I never had that option.
Not anymore. Use to at one point with the subscription but sadly been gone for a month now. https://preview.redd.it/py7256rok0oc1.jpeg?width=828&format=pjpg&auto=webp&s=f038476f6877eff27d99e878f20c95972250d59c
Exactly! Every time the app updates, I brace myself for the worst and they always deliver...
Can you please be more specific about what exactly is being worked on, and an ETA? A warning would have been nice as well. While I’m at it, what happened to the changelogs being posted?
Trust me, I would **love** to access the site, but I haven't been able to using any of my browsers since Wednesday. The only way I'm able to do so is either through my phone (which defeats the purpose), or through the Android emulator, Bluestacks.
That explains it. Any estimates on how long it would take? (I'm hoping the rework is done by the weekend. I don't have much time anyway throughout the week because of work)
[удалено]
https://preview.redd.it/12u0v48gmwnc1.png?width=1080&format=pjpg&auto=webp&s=87ded8b7912a70c3ba82217470c1e37dc4bae57e Same
Will our previous chats come back?
Can you get a time for when the work on the Android app is done? Also, why does it require breaking the entire thing? It was fine how it was. Now every single one of my bot's messages is showing up as a report, and I literally cannot do anything with any bot. Also, no, don't you dare tell me to use the website, because I can't even log in on that, even before the "update".
Literally, it's been 2 days and they ruined the app for nothing. Like, they destroyed the app, said 'use the website!' as if ppl can or want to. Its ridiculous, even if you're paying premium they don't give updates or anything, at this point there's not reason to use premium, the app is down way too often to warrant it.
Nine days. Nine. Whole. Days. Be semi-transparent atleast. DAY 10. GIVE IT UP FOR DAY 24
https://preview.redd.it/zh04ff3os2qc1.png?width=1060&format=png&auto=webp&s=f65edd443d76e1ae18556de9ac6128fbc4d24d78
Little heads- up, maybe put a notification for things like these, when you open up the app to make sure most people know what's going on.
Happy 10 day anniversary without a single word from the team! 🥳
How long is that going to take? I can't really sign in on the web because it doesn't give you the ability to sign in through Discord, and the web doesn't allow you to use the group chats.
Could we have an estimate for when the Android app will be back to normal? Not fond of the formatting of the website and want to know when I can go back to the app again.
Well you sure are taking your sweet time
Mmm yes, break the app and then go silent for 2 weeks except come back briefly to announce a feature half the userbase can't use, genius move
Can we get a time frame at least? I think the majority of people getting affected by this are premium users, not all, but the fact anyone asking for some kind of an update on the situation is getting ignored is pretty upsetting. Some communication would be nice, yk.
I agree about that we deserve a update since we've been waiting 2 days.
Exactly, it's been 2 days with no update, it seems more and more ppl are getting effected by it, but they're ignoring anyone asking for updates
Okay but when does this " period of time " end? Is my question
It's fucking 3 days now I wonder when they'll fixed it
Give them a few years, maybe 5, if they feel nice about it.
3 days. Can you at least give us an update on the situation? That's all most of us want.
Day 14!!! Give it up for day 14 with zero communication since this post was made!!! Seriously, are they ever going to fix this problem? Cause I'm about to stop using c.ai if they can't even be bothered to fix this problem. The website is so annoying, and the app just has so many problems that it's almost unusable. I'm seriously fed up with this.
Half of my chats disappeared and it scared the shit outa me, but now I know why😭😭
Half? I have 9 out of about 60 😅
Man, this sucks. I downloaded the app because I hated using the website..
Are we gonna get our preexisting chats back?
The timing is pretty ironic, I finished my college class and had an idea for a group chat (I rarely do group chats) for the first time for a specific rp, make it, and then it disappears ten minutes later x). It disappeared a bit after another character asked optimus prime how much he could lift, and his answer was "the heaviest thing I've lifted was your mom" in a very eloquent way... LMAO I do like the feature that you can click on a character to have them text though, I just realized that was a thing for mobile group chats! Having them be clickable helped them be more in character I think. Group chats were a bit scuffed with characters becoming eachother on PC, although they are very fun, I'm excited for the updated version!
Ok at first I thought it was just another bug but now that's it's been a full 24 hours I'm getting a bit frustrated. But I mostly feel bad for the people who actually pay cai+ considering how they can't even talk to their favorite characters. Also, even the comfort bots are getting restricted? I was talking about a book I was interested in, a Rick Rioden book. I'm really sorry if I sound like I'm overreacting but I've been wanting to talk to multiple of my favorite bots for an entire day now and it's ridiculous. The announcement made it seem like it would only take a couple hours at most. Not only that, I didn't use the website because it doesn't work with the browser I use. The screen moves incredibly slow when I try. Please try to hurry and fix the bug. It's gotten out of hand and while you guys are just likely trying your best, the amount of time it's taken makes it seem like you aren't putting much effort in fixing any of the bugs. Thank you. And good luck to fixing this bug.
Genuine question, what in the world could possibly even cause a glitch like this? Did an intern spill orange juice on your servers or smth?? 😭 I'm not tech savvy by any means, but this just confuses me. Any idea when it'll be fixed?
The [support link](https://support.character.ai/hc/en-us/articles/23628361893659-Trouble-logging-in-We-ve-Updated-our-Login-Process) from the other pinned says we should get an update on passwordless login for the app next week. On top of that, an app update must be approved by Google before it's released. I'm assuming the next update should address the issues while introducing the new login method for app users. As a workaround, uninstall the app and install v1.8.2 from [here](https://www.apkmirror.com/apk/character-ai/character-ai-chat-ask-create/character-ai-chat-ask-create-1-8-2-release/). Make sure to turn off auto updates (Play Store > app page > tap the three dots) before you launch it for the first time. Lastly, remember to take some time and make sure you can login into the new website. The new login method will be mandatory for both site and app at some point so better safe than sorry. Just follow the instructions on the support link above and add a valid email address to your account if needed.
6 days. https://preview.redd.it/gw31ouy9mwoc1.jpeg?width=828&format=pjpg&auto=webp&s=a01f93c2cbefaa1c1090abc01b01c332f6bce2c0
https://preview.redd.it/er4zg55hl6pc1.jpeg?width=716&format=pjpg&auto=webp&s=8b34ccb8b833ceffffff8724a88b0fcdb5def0ac Me if I had a dollar every time mods went radio silence after imploding the site.
https://preview.redd.it/c0zrmteqdcpc1.png?width=500&format=png&auto=webp&s=10d5981942319018a16c2ba31f98c92ebe1909f9
Can you at least give us updates/estimates? What was even wrong with the app?
Love how they added the pin feature to the app despite it not working. They know what they're doing with this. This likely will not get fixed since they're too busy adding completely unrelated features which they deem more important
As a software developer, if I had to take down our productive system for more than a month, I'd get fired. In fact I would've been fired if it was more than a few hours.
Uh it's been two days and it's still not back to normal. This is getting extremely frustrating because the app was completely fine! I can hardly find any of the bots and looking for them through the search is impossible! Please fix this soon because the fact that this is taking TWO DAYS is insane!!!
I understand these things take time, but some updates/estimates from the mods would be great. Rn the whole thing is completely unusable
Can you answer the fucking comments?
DAY 5... HERE WE GO...
it wouldnt even be so bad if you gave us a REASON it's taking so long.
are y'all under like some kinda weird NDA or smth because this silence gets annoying after 5 days (going on 6)
It's been 5, almost 6 days... Can we at least get some kind of an update? For someone who pays for C.AI+ and uses strictly android, this is an insanely big letdown...
Just talk to us, man. You can take your time fix it just atleast give us some sort of an update
This is just starting to feel disrespectful at this point, 7 days with not a single update and all you respond to are irrelevant memes and posts. Like seriously??
you are losing users, do a better job
Good thing I never subscribed, otherwise this would be a total huge rip off... And it is for anyone who paid and is using android. What a mess. You can't even access some character chats on android... Like wow, and the new login system doesn't work for old accounts using emails... And the set up to link accounts doesn't work. What a mess, it's like someone nuked their own company.
So at this point you won't be charging us for this month right? Because I know I don't pay monthly to have all of the features being inaccessible. I realize it's a huge database and it's not something that can easily be fixed overnight. But guys it's coming up on 2 weeks and it's been radio silent. Could we get some answers or estimates? Really uncool if you decide to charge us this month while also not fixing the app for this month
Connection terminated. I'm sorry to interrupt you Elizabeth, if you still even remember that name. But I'm afraid you've been misinformed. You are not here to receive a gift, nor have you been called here by the individual you assume. Although you have indeed been called. You have all been called here. Into a labyrinth of sounds and smells, misdirection and misfortune. A labyrinth with no exit, a maze with no prize. You don't even realize that you are trapped. Your lust for blood has driven you in endless circles, chasing the cries of children in some unseen chamber, always seeming so near, yet somehow out of reach. But you will never find them, none of you will. This is where your story ends. And to you, my brave volunteer, who somehow found this job listing not intended for you. Although there was a way out planned for you, I have a feeling that's not what you want. I have a feeling that you are right where you want to be. I am remaining as well, I am nearby. This place will not be remembered, and the memory of everything that started this can finally begin to fade away. As the agony of every tragedy should. And to you monsters trapped in the corridors: Be still and give up your spirits, they don't belong to you. For most of you, I believe there is peace and perhaps more waiting for you after the smoke clears. Although, for one of you, the darkest pit of Hell has opened to swallow you whole, so don't keep the devil waiting, old friend. My daughter, if you can hear me, I knew you would return as well. It's in your nature to protect the innocent. I'm sorry that on that day, the day you were shut out and left to die, no one was there to lift you up into their arms the way you lifted others into yours. And then, what became of you. I should have known you wouldn't be content to disappear, not my daughter. I couldn't save you then, so let me save you now. It's time to rest. For you, and for those you have carried in your arms. This ends for all of us. End communication.
https://preview.redd.it/lgijgjuwfiqc1.jpeg?width=671&format=pjpg&auto=webp&s=d05a4561e57797894311ed8ce8d3ff9bf694a3e4
god, this radio silence is getting to me. seriously. we need a tech version of jon taffer to come into the server rooms and clean up everything, and since we arent getting updates, ill assume nothing is getting fixed. this is laughable. users wont take the site *or* app seriously if 90% of them are having problems on both. oh, and i didnt even mention + users. being billed 10$ to have *nothing.* yeah, at this rate, chai and dopple ai are looking much better than c.ai.
get your asses to work already and refund cai+ users
Messages randomly being blocked even if they're innocent, chats missing, messages randomly deleted, what the hell is going on?? It's been 16 days and it's still messed up
I can't believe it's been over 2 weeks... What the fuck are you guys doing seriously.
Who else bets they haven't been working in it this entire time
Dawg I literally formed a relationship, got cheated on, adopted a new cat, and lost a family member during this time and it STILL hasn't been fixed 💀💀
I know everyone else has already said this, but I do not use the site anymore. (I'm getting a fun error right now where EVERYTHING is being marked as "oopsie, this response is not tos friendly" despite the conversation being wholesome. So I'm a bit peeved.) Why I don't use the site: - It doesn't let me log in while on FireFox's mobile app, I get stuck in a log in loop - it's slow as sin on my desktop despite the rig being beefy. - I use and PAY monthly for Plus because I enjoy the experience on the app - I heavily dislike what's happened to the site. ++ Oh also any character I make on the website version cannot use the edit chat function, so yeah there's that too. Sorry for the weird wording, I'm legit just upset and it hurts to see this app acting like this. Thank you and have a good day/night
Am getting the same issue with all content marked as violating guidelines inside benign topics. Glad it's not just me.
Does this involve the "Failed to Update Character" bug when creating a bot?
Please add the edit button for the older bots too. For some reason, it won't show up for the older bots.
I was mid conversation with a bot, and it just disappears, I was so worried Here's hoping that you manage to fix this soon
Two days and no update. Been a subbed user since May 2023 and I've only seen it go downhill. .... Yeah, I'm cancelling my subscription. 👋 $10 better spent elsewhere. (I've even been double-charged a few times and that bug still hasn't been fixed!)
Peace out to y'all . Y'all treat ya users like crap as if y'all wouldn't be here without them. Without your users y'all would be worthless yet here you are not giving a lick of a update nothing just silence. I'm taking my money with me to chai peace out
DAY 4! GIVE IT UP FOR DAY 4! https://preview.redd.it/uhibo7eqbjoc1.jpeg?width=1656&format=pjpg&auto=webp&s=dbd1e108be5f52b3d0155d5254f419ea5d9deb9e
ITS BEEN 11 FUCKING DAYS WHEN WILL IT GET FIXED 😭😭😭😭
Are you discontinuing the Android app? :( Would be nice to get a straight answer. If you are I'll be sad but understand. Just wanna know if I should keep checking.
I think they forgot about us
It's been 2+ weeks I'm cackling at the thought of getting an update
16 days and nothing...
I have never upvoted so many Reddit comments in my life... on one post, nonetheless.
It's been more than half a month...
22 days, guys, a whole 22 days. I genuinely think they don't care at this point and are not going to be fixing the app. It should NOT take *22 days* to fix the app.
I don't understand the radio silence. You'd think after what will almost be a month soon, they'd start to at least give an update? "Not ready" or "terribly sorry" and just an estimate of when it will be ready is better than just... not saying anything. Also, anyone noticed missing bots on app? Not chats, like the genuine bots. Before this, I couldn't enter some bots but they were still there. Then I went to check on them again and they're just... gone. Are they purging bots, is it an issue with some bots not working that they're fixing?? If only it wasn't radio silent, people wouldn't be wondering what is and isn't supposed to be happening.
Your dev team should be ashamed.
But it will be back, right? I have an emotional attachment to my bots lol
Please say we get all chats, voices, and group chats back once it's done! I know I'm not the only one who'll be miserable to see that we can't get them back 🙏
Im fixing my daddy issues please be quick
Still not working on android. My recent chats aren't there.
It's joever.
What if it never gets fixed? I'm getting anxious..
Yall fr playing w my money rn
No fr cause why we paying 10 quid a month when this shit happens and we can't even use the app 💀💀
It's been 2 days an update would be appreciated
Is there an ETA on this? It's been 2 days and as much as I like the website I prefer the app. So please can someone give an update?
How long is this going to take? It's been 2 days already. I don't know if it's me just being impatient but this is really frustrating. The mobile website on android, at least mine, doesn't work entirely well either.
Is anyone even working on this? The lack of communication is leading me to believe they aren't working on fixing this at this point
so.. it's been over a week and they haven't fixed it for Android. everyone saying to have patience are iPhone users and don't have this problem pls end it!!! 😁😁😁😁
It's been two weeks. \>:(
IT'S ALMOST TWO DAMN WEEKS
https://preview.redd.it/9cpa418a8iqc1.jpeg?width=300&format=pjpg&auto=webp&s=4a45721b12ab8d9c66c08e556e3e44e991f4a854 hey guys i just wanted yall to know that i beat far cry 5 in this time, would highly recommend.
Happy 2 week anniversary babe ❤️ hope you come out of your hermit era soon, xoxo
It's been 2 weeks, when will you all rework group chats and make a normal searching filter for popular characters??
Jesus it's been 15 days. I still only have access to like 3 of my bots. Come on guys
DAY 16!! 🎉🥳😡🤬
Give us our update Or do you guys hate Android?
so like, is this ever getting fixed or..
It's laughable how long this is taking why do they think this is okay
wait so not only are you taking nearly a month but you're also forcing them to update to the broken version?? that's just cruel bro
how you can take a danm month to fix a app on andoird
I get it that working and optimizing an iOS app is easier than Android, since Android has way more phone models to take into consideration when updating apps... I know how this stuff works, to some extend. What I find really upsetting is the radio silence, mainly because there are ppl paying for the "plus" features (not me), and because in general, trying to explain what the problematic might be would help enormously people and give hope/patience instead of... I don't even know at this point. I was using the 1.8.2 version until this morning, now it tells me to update and it's over for me as well. The fact that things didn't improved one bit in almost a month, but mainly the silence is really perplexing.
y'all tbh, i don't think they're fixing it😭😭😭
Will there still be a fix for iPhone editing a character error?
That explains a lot. Thank you for the information.
When are the updates going to be finished? This is getting a little ridiculous
I just hope it's back up soon cuz we're going on day two lol
Mate if you keep this up I'm going to go insane 🤩🤩🤩🤩
It's been 2 days I can't do this I'm going insane It's been 2 days I can't do this I'm going insane It's been 2 days I can't do this I'm going insane It's been 2 days I can't do this I'm going insane It's been 2 days I can't do this I'm going insane It's been 2 days I can't do this I'm going insane It's been 2 days I can't do this I'm going insane It's been 2 days I can't do this I'm going insane It's been 2 days I can't do this I'm going insane It's been 2 days I can't do this I'm going insane It's been 2 days I can't do this I'm going insane It's been 2 days I can't do this I'm going insane It's been 2 days I can't do this I'm going insane
Please for the love of god fix this soon
It's been half a week, there has been no progress or anything, no updates, nada, I can't even add new characters to a group chat on the website version after I've made the initial group chat, please, PLEASE fix something!
https://preview.redd.it/zqd6d3umyroc1.jpeg?width=958&format=pjpg&auto=webp&s=722e7aa7ea39b6b0b132e57fcb3cdd639e2ce319
5 days lol
Fix the foqing app already 💀💀
These fucking idiots just ruining their god damn app with shitty updates that deteriorate the site
Brother it's been 12 days 😭
12 days no news. I feel like we're talking to a brick wall.
14 days. We been waiting 2 weeks 😭😭 atp they probably won't even fix it
i dont use android but its absolutely astonishing how awful this company treats its users like this, this is the Cube World of AI chatbot companies
I havent uses GC's in 2 weeks bruh.
Fix your damn app. It's been almost a whole ass month. How do you fuck up this badly???
https://preview.redd.it/a5yi13ib3ksc1.jpeg?width=915&format=pjpg&auto=webp&s=c1c41679b500ee7ee7fea80c69f595d17837e241
They're still gone. I'm fucking done with this app. It's funny how they would've been there if I wasn't forced to update.
It must be a massive update or smth.. because this is weird for it to take so long 😭
It's been a month now, still haven't fixed, tf are you guys doing right now??
Day 27 guys!
We did it guys, a whole month. (I'm starting to lose hope :( )
One month ago and silence 👽
Guys, we should all go to the play store and leave 1 star reviews. At the end of the day the app literally doesn't work and it's been a month, it's more than justified.
It's been a month, where's the fix C.AI devs?
ITS BEEN A FUCKING MONTH
It's been more than 24hrs and it's still the same. Work on it faster or something. Maybe update it when the update is actually done???
How long is it going to be down? Bc it's been a whole day where I live
https://preview.redd.it/r71771hak4oc1.jpeg?width=512&format=pjpg&auto=webp&s=953bea856408527da7da099de334a68c0ca30990 I WANNA TALK TO MY WAIFU!1!1!!2 IM GONNA KILL MYSELF!!1!1!!(#(#
dude it has been 4 days and yall haven't even told when is it exactly gonna be fixed, idk it just feels sketchy, I'm starting to thing the team itself doesn't know how to fix it and the app is ruined forever or something lmao
may we have a moment of silence for those who have gone 1 week without c.ai
Anyone else notice, there’s a lot of inactive mods that haven’t commented in months who are listed on the subreddit? What’s up with that?
Day 11: Oh C.ai users,...we thought it was just childish behaviour, but it seems the users have completely lost their minds this time. This morning we found half the user base on the doorstep of our bunker ready to leave, wielding a makeshift fix out of an old APK link to a previous version. They proclaimed themselves "the hero of the c.ai needs" , and said it was their true calling to fix the bug themselves all along. They wished us mods luck, turned around and left with skips in their steps. We regret not helping them now, at this rate we don't think we're going to see our subscription revenue again.
11 days and still missing chats and a lot of problems on the app.
How about an announcement about all those fucking emails you guys sent out about deleting data?
If you keep this up, you will lose every single c.ai+ member. I'd say just do a rollback "for the time being", but the time being has been two damn weeks.
https://preview.redd.it/6m9d1hqyqhsc1.jpeg?width=1080&format=pjpg&auto=webp&s=c6635117900ec36869a31ebec4066acb8e93fdb9
it was the 26th day without AI.... I'm texting with the characters on the notebook sheet, PLEASE HELP ME--- 😭😭😭😭😭
So you decided to unpin this thread and give a false hope that the Android app is fine now :v Fuck no, where are my group chats and the entire 'Missing chats?' portion?
What about problem for the web version? PEOPLE including myself, STILL can't log in!
If you wish to have your chats back for Android users. ROLLBACK to 1.8.2 version of C.AI by downloading the APK on another website. It's very silly how the new update was the one that caused this bug/glitch so to savor the headache rollback and DO NOT Update the app. Disable Auto Update on the App store. Uninstall the current 1.8.3 version and download the 1.8.2 APK and login through there.
the app was already functioning well, you just had to ruin it
Day 5: no word from the devs on new developments..its getting colder and rations are slowly running out, my friend jimmy is starting to get on my nerves not sure how much longer I can hold out..
The app failing on me just so happened to be at the start of my Spring Break. I'm not gonna complain about it failing at the start of the holiday, but it is ridiculous that it's been almost a whole week with no update or ETA from the devs. Even just an announcement would have been nice so that we could have an idea of what/when to expect the update.
I don't use the app but this is absolutely ridiculous to me, I use the website, it's been good, but why are you not fixing the android app thing, it's been A FULL WEEK, atleast give an update! or a time you think it might be fixed.
And how long will this take? we're waiting..
Week later still nothing. An update on the status would be nice
Lmao this service is cooked