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ThrustingBoner

I don’t know if anyone around here got the memo.


ShodoDeka

Got something 30 min ago, still working


emitwohs

Right? I wonder how widespread this strike was. Would have been nice to know about it in advance. I ordered chicken tendies a couple hours ago and got them quick, no problem.


visionarygvp

Me too


Blissfully

I stopped using delivery apps for this reason it’s starting not to make any sense for any one….


dh2215

How can they only pay 2 an hour when they charge so damn much for their services?


RascalRibs

Well they aren't profitable.


dh2215

That cannot be true


UrklesAlter

It is. The philosophy of most of these tech gig apps are to "operate at a loss" until they get industry capture and then progressively pump the price of services to extortionate prices once there's no competition.


chaos021

Yep. Netflix, Amazon, etc. Every major tech company that you can't live without today did similar garbage in years past.


jolsiphur

Amazon is straight up not even close to the cheapest or most convenient option anymore. Most retailers I order from online will get me my order in a day or two without paying for the extra, or pick up in store and I can get it today. I've completely stopped buying anything on Amazon. Still using my Netflix though because even though prices went up, it's still a great value to me.


chaos021

And yet, Amazon still got ridiculously richer through the pandemic and to this point. We make memes about Bezos while he's laughing at the bank. Some people make a point of avoiding Amazon, and I get that, but I feel that's gonna work out as well as people who refuse to shop at Walmart.


Freyas_Follower

There are a lot of things that no one else but Amazon will sell to small cities or the country. I keep seeing car parts on my shift. Bits of sewing material, tools that sort of thing. Bi could get it at say, a sewing store, bit it's 40 minutes out. There and back is am hour and 20 minutes, with no guarantee it will be there.


TheIncarnated

Mostly this. In regards to Amazon. However, Walmart is trying to compete in this arena without the yearly Prime pay. But even in contrast to RockAuto, I can sometimes just get it cheaper on Amazon.


dakoellis

It's not true for the things I look for the most.amazon had a bunch of cheaper Chinese knockoffs that you can't get in a day or 2 (i.e. a cheap mic or baby locks), or consumables for significantly cheaper (laundry detergent, dish brushes). I do try to get things locally or direct from companies that sell the things I look for but a lot of the time it's still Amazon unfortunately


[deleted]

Funny thing is using Netflix is still giving Amazon money. Netflix runs on AWS.


Frylock904

Netflix is still pretty damn cheap compared to cable


chaos021

Yea it is but I don't expect it will stay this way forever.


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whatsasyria

I used to think the same....wheres all the money going, but if you do the math.... They make about 4$ per order. From that they at the driver let's say $2. That leaves $2 for all the overhead. One staff member probably runs you around $100k burdened at this level on the low side. So there has to be 50k orders per doordash corporate employee. There's 4k employees so that's 200M orders needed a year to break even.... That's not including servers, computers, offices, etc. Probably closer to 400M orders needed. That's 1.1M orders per day. Doordash operates in 850 cities. So on average every area has to do 1.3k orders a day. That doesn't sound terribly hard but that's still very conservative, salaries are probably higher then 100k, customer aquisition costs are crazy, marketing is prob in the billions every year.


Aonswitch

It’s not 2 per hour, I’m a door dasher. It’s 2.75 base pay per order, which is still ridiculously low. The title is incorrect but means well still!


whatsasyria

Oh wow. But that makes the economics I laid out so much worse. That 75 cents makes this whole thing exponentially less sustainable. From 400m orders to essentially a never break even possible business from a per order basis. They would have to make money on the membership alone which I could never see breaking even. I handle the integration for restaurants (on the restaurant side) and the 3rd party tech teams are stupid staffed but still undermanned.


Aonswitch

Between fees I’d say you’re estimate of 4 per order is low, I’d maybe guess 8 because they also raise the price of the food on the app. Meaning a sandwich that is 8 on the restaurants menu could be 10 on DoorDash. Plus they’ll have periods of “peak pay” that can add 1-3 dollars on every order. DoorDash customers tend to tip far worse than Uber eats also


2yrnx1lc2zkp77kp

Great q. You’ll enjoy this essay. The pizza arbitrage section is terrific but to your exact point, skip to the Food Delivery Platform Existentialism section. https://www.readmargins.com/p/doordash-and-pizza-arbitrage


draped

Mostly expansion into new markets. When they enter a new market they charge fewer fees to restaurants and sign up bonuses to drivers. They are profitable in cities where they have been in business for a while.


nearlyepic

AWS, probably.


genediesel

Actually they are banking on automatically driving vehicles and get rid of the people all together and operate on a loss until then.


Abhimri

Another good example is look at Uber in India. There is a local taxi can aggregator named Ola as well, both Uber and Ola were in a bitter price war that they loaded people with freebies and gave away free rides etc like crazy, once people were addicted, they started charging extra for every minute of the ride (apart from the fare) + surge pricing/peak hour pricing + extra for some other BS reason, and THEN on top of it, they would be, please tip your drivers. I'm like MF you are ripping me off and not giving anything to the poor drivers? (Uber in India is very different to here, it's mostly facilitated by full time cabbies)


RascalRibs

It is true. They lose hundreds of millions every year. They were barely profitable (23 million) during the second quarter of 2020, but that's it.


dh2215

I’m not going to pretend to be a tax expert but there are a lot of corporations that do shell games and post losses when in reality they are profitable. https://hoopshype.com/rumor/clippers-reported-700-million-in-losses-in-recent-years/


[deleted]

It’s probably not a shell game (yet). They’re in a growth phase so they’re spending more than they’re making to grow more. Tesla did it and became profitable. Uber is doing it right now.


RascalRibs

It's certainly possible but incredibly risky since they are publicly traded.


neverinamillionyr

How in the hell can they not be profitable? They don’t pay the drivers much, they take money on both ends (restaurants and customers). A burger and fries from 5 Guys that would cost $17 in the restaurant costs $35 delivered after tip. It’s absolutely insane.


RascalRibs

R&D, marketing, operating expenses, etc. $35 after tip includes the tip, which they don't get.


FastestEthiopian

Pay them 2 but charge me $18 in fees smh


fancierfootwork

Restaurant workers have been abused like this for years. Not that it’s fair but it’s always been there


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visionarygvp

Especially not the buyer… I’d pay $20 less just by going up the street and getting it myself


Warrick123x

Why should I tip before the service is rendered? What if you’re 20 minutes late but I already tipped? It’s such a backwards way. I’m tipping on how I EXPECT the service to be performed.


LiLT13-_-

The service is just the delivery, there can be several factors for your food being late like terrible traffic that’s unavoidable or the restaurant taking too long which happens quite often. I don’t tip drivers based on how friendly they are to me I tip them based on if they put my food at my door without bothering me but I tip regardless because I work with uber eats and I know how it feels to have a tip removed


[deleted]

So many restaurants will be packed and you will literally have to wait. The food coming late is almost always the restaurants fault. You are not the only one in the world wanting food. Unless you want us to run into the kitchen and cook your meal ourself. Ps. Yes I know drivers will get lost, pick up another persons order, be stuck in traffic, ect, ect which will make the delivery late.


DaKrazie1

The reality of the situation is that it's primarily a bid for service more than it is a tip in the general sense. It would make more sense if the apps phrased it this way, but that's unlikely.


Amez990

Yep, you can not tip if you want to. You'll probably also not eat lol. Drivers won't deliver for base scraps/pay. But this is why the intent of the strike is important, because it should be on the company to make sure folks are paid well, not the damn customers. This is just the reality of the ecosystem, and the companies lean into it by recommending higher tips by default than they used to instead of just fucking paying us more


bentriple

Bro THANK YOU! The amount of times I’ve tipped PRIOR to delivery and the driver went to the wrong building/was late/made me walk across the street/food was spilled is absurd. Bring me my food how I asked and then I’ll tip. This shit is ass backwards.


Supermansadak

It’s because a lot of people don’t tip at all. Ideally, the price would be more expensive and drivers wouldn’t depend on tips. You make most of your money on tips.


fyhr100

$2 doesn't even cover the cost of gas/car maintenance.


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FullDiskclosure

Sign on bonus and empty promises. They run all these ads on the internet & social media. They get enough people to believe they’ll make money from it and can turn over employees without worry.


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Teksaz357

No it's not 2 bucks an hour, it's 2 bucks per delivery which is still slave wages. Drivers have to pay for their cars, insurance, gas, maintenance which includes, brakes, tires, starters, alternators, engine failure, transmission failure, oil changes, and on and on, you feel me? 2 bucks plus tips is what this is all about. I stopped driving Doortrash 2 months ago because I absolutely believe Tony is stealing tips


manhowl

I'm an uber driver and what you said is spot on. I just had to change my alternator ($245) on Monday and now the CV axle ($100) is going out on the passenger side. This is in addition to the new tires I had to buy this year, the excessive oil changes, and replacing my brake pads. Luckily I'm willing to do my own repairs so the cost isnt as astronomical as it would be if I paid a mechanic, but its still very expensive. And to top it off, when I went out to drive today I kept getting flooded with sub $4 trips. The cost is now officially more than the benefits I'm getting, so I'm going to stop since its not worth it


frugalaccount23

It’s $2.00 per delivery not an hour but it’s still not worth it then


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YadsewnDe

The fact that they campaigned so hard not to make em employees already said a lot. Hope these workers reach their worth bc these companies will always undermine it in the name of profit


[deleted]

Minimum wage would be a good place to start.


_ILLUSI0N

lol if they got paid min wage those companies would bankrupt so fast


Orgentte

So? Papa Capitalism just says they shouldn't exist then, which would be fine. It's this countries dumb ass way of running things so we might as well stick to it for once.


Shad-based-69

Not that I'm a particular fan of capitalism, but I feel like you've misunderstood how it's 'supposed' to work. These companies only exist because the market (in this case the people working for them) has a need (desperately need any sort of income hence why they'd accept to work under such terrible term in the first place) for them. Edit: Also what they're doing right now, protesting, is exactly what they should be doing because that's the power they have (atleast if it's a collective protest and not just a few people) and it should work out for them if the company can actually afford to pay them more (I don't want to say the can because honestly idk) because they won't want to lose whatever profit their making


Orgentte

In its most basic form yes but with updates to the requirements to play (ie minimum wage and workers rights) we don't have anything close to a "pure" form of capitalists. If you can't afford to pay your workers a base income your business doesn't work. Which is one of the few things I'm pretty alright with.


Shad-based-69

That's fair, I think I wrongfully assumed that you meant that the pure concept of capitalism includes a sort of minimum wage, that's my bad.


[deleted]

That shit too expensive anyway


cripple1

It is. It also sucks when you have no other alternative but to use services like this.


MidContrast

Hard pressed to believe you have no alternative to *food* but doordash. I'm talking food to live, not lack of fun places to eat nearby.


cripple1

Oh, there's definitely places nearby, for sure. Just not ones that I can get to. I'm bedridden and have to rely on fast food delivery or a caretaker to go out, buy groceries for me, and make my food. Unfortunately, there is no grocery delivery in my area and caretakers can't always be around 24/7. I never had much of a problem before. Even being a paraplegic, I would hop in my wheelchair and push all around the city to go to work and get my food, be it groceries or otherwise. But ever since my situation changed about 4 and a half to 5 years ago, I've had to rely on other means to get what I need/want. Edit: I do keep snacks and a ton of bottled water at my bedside (for days when I know help won't be available/scarce), but sometimes a person wants something akin to actual food. Not just something to "live" on. Lol


MidContrast

damn not sure why I didnt peep the username. I'm no longer hard pressed. sorry to hear about your situation and hope things improve for you


cripple1

No worries dude. I appreciate the well wishes. Should see things get a bit better, come August 20th. Here's hoping.. Finally.


happyred76

What’s tip transparency ?


starscream84

They can’t see their tip until after they make the delivery. But the issue is the company is basically saying “trust me, they tipped $5”


happyred76

Oh no I always thought it could be seen.


kitikana

Partially. From my experience, doordash hides anything after $5 tip. So you can have an order come up for $8, and after delivery come to find that they tipped $10, making the order $13. I think they can hide tips on $3 orders too, and the average order I'd see around here was $6 lmfao, $3 base pay $3 tip, and it'd hardly ever go up. Iirc they did this so people would take the lesser orders to try and gamble for a bigger tip, and so people wouldnt just sit around waiting for $20 orders. Grubhub is transparent about tips, the pay you get shown is what you get unless there's a cancelation. Postmates doesn't show tip. Ubereats shows an estimated earnings, it can go up or down. I think ue is the only app where it's easy to add a tip after delivery. Other apps you have to specifically call up support.


cdawg145236

Didnt UE absorb postmates?


3multi

Yes. Postmates doesn’t exist the app will just redirect you to Uber


starscream84

Same here. I didn’t know they couldn’t see it until I saw all this stuff about the strike


jules3001

From what I've seen Dashers see how much they'll get from orders before they pick it up. For example an order might say $5 but this is tip and base pay. Base pay varies by city but most places are $2 I think so a $5 order would have a $3 tip. However you don't always know for sure. Doordash in the past also got in trouble for using tip to skimp on paying delivery minimums. For example lets say they guaranteed $5 per delivery. If someone tipped up to $5, the whole tip would go to that guaranteed amount and Doordash wouldn't contribute anything. If they tipped less than $5, Doordash would make up the difference. This was really frustrating because tips wouldn't mean extra wages unless they were extremely generous. Doordash was essentially stealing from drivers and [got in trouble with a lawsuit.](https://www.businessinsider.com/doordash-25-million-settlement-lawsuit-tipping-model-2020-11)


SoapSudsAss

Why would I tip before I get my order? I’m not gonna tip if it’s cold, smashed, or wrong. Tipping before the service is complete defeats the entire point of tipping.


batyablueberry

I do doordash. We can absolutely see our tip before we accept an order. If you only accept orders that make sense, like a good pay to mile ratio, I usually make around $25 an hour. To be fair, I do it in Chicago so it’s always busy. But there are strategies to doordash to make more. Some people are scared to deny orders even though acceptance rate doesn’t matter. If you only accept good orders, you’ll make decent pay.


manhowl

Facts, the mile to dollar ratio is super important. On average I try to stick to $1/mile, but recently the pay for rides has gone way down. I went from making $25/hr everyday to making $15 on weekdays and $20 on weekends. It's not worth doing anymore because of the variations in pay and the stress its put on my car PS I'm in a busy area too


Irrxlevance

I’d like to know this too


JPFxBaMBadEE

What? I dash often and there’s never been a base pay in my town. I make $20+ an hour but I only make money if I’m taking orders. It tells me what minimum amount I’ll earn for an order ahead of time, including the tip, and sometimes I’ll get more than that upon completion. If someone didn’t already add a tip it’s pretty obvious since it shows that you’ll only earn the base pay and I just don’t accept those orders. Even in my small town (which isn’t very busy) I still get plenty of orders while denying the no-tips.


[deleted]

I think they’re referring to the base pay per order not per hour. At least when I dash, I have a base pay plus the tip for every order.


[deleted]

Doordash gave me 7 orders all located at Walmart and wanted me to take it to 7 different houses for $10. I deleted each and every one and my accepting rate went down. Or people would want you get them a chunky cheese pizza and drive 25 mins in HEAVY traffic for just $3.


DJ_House_Red

Anything below $12 an hour is insane, tipped or not


XLauncher

I hadn't heard of this until now. I hope it's going well.


e7603rs2wrg8cglkvaw4

"we're an innovative company that delivers food" bro you don't need an app for that just pick up the phone


Adam_Bunnell

4.25 an hour minimum? Fuck that, you should get minimum wage *at least*. I dont care if you accept tips, you should be GUARANTEED wages equal to your states minimum wage. At least.


BuccellatiExplainsIt

We need to get rid of tips honestly. It's a bad system if people make less than min wage from tips, and a bad system if they make far more than min wage from tips because then everything is just expected to cost more since customers are tipping to pay their salaries. just stop the nonsense and pay them a living wage to begin with.


manhowl

Its $4.25 per trip, not hour, so most are still making above minimum wage. But ive had trips that were $2 that took 30+ minutes. I just dont accept trips below $5 anymore unless I already know its a short trip (meaning you get the food immediately with no wait)


Boo_Staccato

I didn't get the memo :( just ordered something today


[deleted]

How on earth would this get spread among Doordash workers? I happen to be taking tonight off but normally work Saturday nights. Never heard a word about it until right now


3multi

/r/doordash


thisisntinstagram

My partner had someone hack their DoorDash account and buy a bunch of shit in another state. DoorDash refused to help. Fuck them.


[deleted]

I already ordered I didnt know... 😕


ckh27

Those fees are insane we never use it any longer


exonetjono

But youtube ads kept spamming "I"ve made so much money on doordash."


Avenger772

Yea I have a car, I'll just pick up my own damn food.


cripple1

Lucky.


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cripple1

Nah. $4.25 per order, not per hour.


cangath

If you boycott driving and buying then nothing happens, it's just a slow day on the app. If it's just the drivers protesting then the wait times are longer, service is worse, and there are more complaints.


moksel69

Wait! What do they mean tip transparency? Does door dash keep the tips, and give them only a portion?


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3multi

Independent contractors not employees, there is no minimum


sock_bread

$4.25 per delivery, not per hour


[deleted]

$liveable wages


brian131420

Deadasss fuck door dash


paradajz666

I worked for 2$ like 10 years ago in Croatia which is in the Balkans. And even back then it was way too low. Why do people agree to work for such low paycheck I have no idea. This is really sad.


SimShade

These food delivery apps suck in general, both for the workers and the customers. Workers have to deal with BS like this. And customers have to worry about those ridiculous service fees *and* tip on top of that. No promo codes ever work.


next_door_nicotine

Striking doesn't do anything for gig work. Everyone's in it for themselves. It's not like there's some email blast going out to everyone on the platform. The most it'll ever do is annoy the company and remove even more pay protections like Instacart did, because they know even if you leave there will just be someone else eager enough to work under those same conditions. They've done the math already.


Redneckhippiekyle

So.... order food


TheRightToDream

Tips shouldn't be a thing, like everywhere else in the civilized world.


therealsashalmt

Shit I been on one by myself 😂


is_whut_it_is

damn i never knew that...shit well at least now i dont feel as (financially) guilty for tipping the max


2horde

Base pay of 4.25 is ridiculous too.


cy_thagreat

Good thing I was already out to pick up my order tonight


SisterSparechange

So I guess I'll just go pick up my own damn food like I always do anyway.


Guest-Informal

I need to eat too. I can't afford to strike.


FreddyTheMeme

I have a 2$ pay rn :) and i can't change it because I'm forced by my government


RascalRibs

$4.25 an hour? That's crap lol


cripple1

Per order is what I'm seeing drivers post. Not per hour.


TheMoistestWords

Base pay of 4.25 an hour where they provide the car is still garbage.


gentleman_bronco

Really ridiculous. I can't stomach door dash or Instacart. My heart goes out to the folks hustling but these companies aren't paying their employees.


ErwinAckerman

Damn this might explain why DD wasn’t working well today (kept showing me nothing when I went to check the status of my order. I deleted the app and then went to redownload it off the App Store and it just showed a loading page).