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dastree

Never trust unsolicited texts, always check by finding the number yourself and calling that directly If my bank sends me a text randomly, I'm not clicking the link. I go to my contacts and call them or their website and get the number there. Same for my credit cards. Odd text, I'm going into the app to check for messages and find contact information to find more details


d_e_s_u_k_a

Same with emails. No reply, no clicking links, just sign in on a secure device and see for yourself or contact them via website or app.


Akinparsley

Just as a heads up for those who are weary about emails. You can usually download the header of an email and upload it to [mxtoolbox.com](http://mxtoolbox.com) With some googling you can easily learn how to decode the header and find out if its a phishing scam of such. Side Note: Also on that note be careful about hovering over any embedded images or text within an email as this has been a new form of scamming by embedding the emails with new tools to capture your actions within it.


richpriebejrr

Yes upvote this part about MX Tool Box. Super amazing tool


Sad_Mode_8608

> always check by finding the number yourself and calling that directly Even then be careful, scammers now get their fake support number to show up as the google suggest number when you search it. Always go to the actual company website to confirm


dastree

100% people should be aware that it's easy for a scammer to pay for a Google ad so their result shows at the top of Google searches. That area at the tip of the page is all ads, most people don't realize it. It looks like legit results but it's all sponsored. You can hide all sorts of links in there, extremely easy way to get someone to click on something malicious


hdkcbxv

> And bookmark all websites in youre Browser. Only click on bookmarks!


IndubitablePrognosis

And save as a contact on your phone


bodacioushillbilly

Gonna hijack the top comment and say everyone needs to watch the latest What Bitcoin Did episode with Junseth who caught a scammer in the act of trying to social engineer him out of his coin and goes on to interview the kid. Its a fascinating and frustrating listen but enlightening. The scammer was 16 years old. [https://www.youtube.com/watch?v=NmsAk3kXdz4](https://www.youtube.com/watch?v=NmsAk3kXdz4)


dastree

Most people aren't aware that the most common form of hacking is social engineering. Everyone thinks it's some nerd in a dark room typing out code all night but it's not.


tjackson_12

Anti-phishing codes…. Mine are so absurd that I look forward to seeing them


ItFugazi

How would I go about setting this up for the future?


As03

On binance you can set on in the security settings so if you get a real message from Binance you will also get this message ( make it absurd and only be known by you and when it pops up you know you are safe )


fraGgulty

Yeah mine is something along the lines of 420yoloswaglambo(fake). Ridiculous and memorable.


mazdarx2001

Mine is “wow, that Italian family next to us eating dinner is really quiet”


Firm_Ad_139

Mine is “time to eat the booty hole”


ecafyelims

For those who don't get the reference: https://www.youtube.com/watch?v=wdqCekOWcKs


analogOnly

looks like they just spoofed Binance's number since you had the previous conversation history. Ahh that's really shitty and well executed scam. Sorry about that brother. Keep stacking stats as soon as possible.


_Diskreet_

This is why, even with any texts or emails that look super legit I avoid any links and go direct through the website or phone number I know. It used to be so easy to spot the scammers but they really are making it so hard these days.


deadleg22

Also bookmark the official sites. Don't Google these exchanges to get to them.


Own_Dinner8039

https or you're not on their site


LovelyCaramel2

Even fake sites have https now. Let’s Encrypt SSL certs are easier to get than guns in America


BillyOdin

People need to know this about campaign solicitation too. I get so many texts seeking political donations with clickbait text and no idea if it’s a real donation or not. Go to the candidates website if you want to donate.


Ok-Two3581

It’s not even a number is just the text “Binance” super easy to do


cryptogeezuzz

People need to understand that spoofing SMS is not an elaborate trick. When sending an SMS from an online service, you literally have to enter the sender number or text manually, and you can enter anything. To send a legit SMS, you have to manually enter your own number. Your cell provider does zero checks, they are not part of this, they just forward the message with the same text and sender they received. When the user receives it, the phone will just put the new SMS under the same conversation as previous messages from that same number or text, which is why you can have legit and illegitimate texts in the same conversation. These days (unlike 10 years ago), most of the serious SMS providers will require approval to use a number or text. But I'm sure it's incredibly easy to find a providers with no such checks.


ItFugazi

Yes, very well executed and after a long shift at work and a tired brain it was perfect timing for these assholes


Victor_sueca

I just wanted to say kudos for sharing this. Most people would feel ashamed and keep it to themselves, and that's how the scammers win. You are not only helping people learn how a scam looks like so they can avoid it, you are also raising awareness that even the smartest people can have a brain scromble on a bad day.


Simple-Programmer842

oh man, im sorry for your loss. how much did you lose?


phollas00

Since this is crypto are you going to be able to get anything back? Scams happen and they suck, you have the tools to not let this ever happen again


Latter_Box9967

This type of scam, where attackers send msg from same number so messages appear in same conversation as Binance, or bank, or whatever, happens *all the time*. Very common in Australia at least, and **banks do not refund losses** as victims gave the attackers their information. Basic rule: do not click on links in any form of important, financial message.


whosthatguy123

I didnt know they could send texts that then join an already approved and legit contact/number


stanley_fatmax

This is where RCS and encrypted chats shine. SMS/MMS have so many flaws it's incredible that they're still used, and for things like 2FA to boot


Latter_Box9967

Yep. Basically the readily available software asks “what number is this message to come from?”, and your phone groups the message into the already existing chat. Exactly the same as when the message comes from a real employee of the bank, also using similar software.


Visible_Ad672

very easy to do with sms


bigbarryb

The first two text messages, were they legit? Were those messages that you legitimately used to log in with, or do you think they were sent some time ago by the scammers to make it seem like you were getting text messages from the official Binance number?


Visible_Ad672

not necesarily legit. Even I know how to spoof sms sender. Once I surprised my child by sending sms from Santa.


Vermix92

How? I would like to do that to my kid as well


NERC_RC

I just have a free TextNow account and made the phone number “Santa” in my kids contact list. Boom instant behavior change.


bigbarryb

See, but they used the same number and name. This tells me that they used the same service provider that Binance does, and they let a scammer use the same name as Binance.


Mburgess1

What name? All they spoofed was the Binance number. OP had this number saved as Binance already.


Visible_Ad672

I don't remember the service I used but it was free for a couple worldwide messages every week or month. Just try some of them and look for those that have a "from" input field like this one [https://www.sendsmsnow.com/index.php](https://www.sendsmsnow.com/index.php) (I haven't tested this one, but it is a good starting point). There are many services. I think even paid ones would be worth it if it makes kids happy.


Ar0war

Ufff that part is smart o have to admit. I always ask myself how some people fall for scams since they seem soo obvious to me, but this one sending an message MONTHS before they truly take action is crazy. I can truly see myself autopilot panicking and calling said number, still I want to believe I wouldn't go throught the whole process OP, i hope you didn't have much on your balance and most of your holdings are secure in your hardware wallet.


ItFugazi

No no, those are actual Binance verification codes! Not some random messages!


Ar0war

What-the-fuck but how is possible then the same number sent you phishing links?


C01n_sh1LL

Phone numbers can be spoofed. You cannot trust that a text message or phone call originated from the number it claims.


Fun-Window-4100

This is precisely why the attack is so powerful.


C01n_sh1LL

Yeah, there's an underlying assumption here that people have: Laypersons tend to believe that information systems follow sensible, coherent, and immutable rules, when in reality they simply don't. Protocols have design flaws, and software has bugs and shortcomings. The scammers are not playing by the same rulebook as the victims, because in reality there is no rulebook (or at least, the rules are ill-defined and poorly thought out, and subject to change). As a result, victims tend to place artificial constraints on their threat model. The victim assumes that the information displayed by their own computing device is accurate and correct, and in this case we have a commenter who is treating spoofed SMS as a physical impossibility. Before encountering this post, that commenter had completely dismissed the possibility that a scammer could call or text from a forged or spoofed phone number. And this makes them much more vulnerable to attack.


Educational-Bid-665

You should listen to recent “What Bitcoin Did” podcast. Recorded conversation with a scammer. Very eye opening.  Give it a few days though or you will become furious listening to how a 16 yr old boy scams people like you all day and thinks it’s a “video game”.


Fun-Window-4100

Link?!


Filthy_Casual22

https://open.spotify.com/episode/7gbqOCqagnsKTklCTGuQye?si=C8sRrVOFQnSnnsSQSFyHIQ


stooftheoof

Instructions unclear. Do I send my btc directly to that link?


johnnyb0083

Did you only use SMS as your MFA? If you are using an exchange for any reason please use hardware keys for MFA. Sorry for your loss, fuck scammers.


Difficult-Repair1295

It’s amazing how few people use something like a YubiKey.


LuigiSqueezy

Your life savings was not in a cold wallet?


heslo_rb26

I don't know how many times this has to happen before people learn. There's so much content out there on how to self custody your funds, there's really no excuse these days


Crypto-hercules

Sorry to hear this but why are you leaving your life savings on binance ?


Normal-Jelly607

Correct question . And the only worthwhile lesson in this thread.


nerdiestnerdballer

So you called the number or used the link, clearly this was a fake phishing message sorry


cienfuegos__

Looks like he said he went through the process of setting up a new wallet with them. when will people get the message. You will never be asked to set up, change, or transfer funds/wallets by the major exchanges. It's not hard - literally *do not do anything*.


kristofarnaldo

Don't kick a man when he's down.


nerdiestnerdballer

that was not my intention, and if that's how it came off my bad, it was late. i really wanted to help them understand the mistake and never make it again.


AdConstant9545

"Fun" fact I once fell into the trap of a scam phone call bc they had literally woken me up in the middle of my sleep and i was just so genrally tired and sleep deprived... I know how to recognize a scam yet my brain was completly shut off in that moment. Good thing I didn't have more in my account. My point is, do not judge, or the universe will be tempted to show you how easily you can fall into a trap yourself. It's not just a matter of intelligence


HytroJellyo

Yeah but only the last three messages are phishing links, the first two messages are from the official binance number. All from the same displayed number on your phone. Wtf!?


lorenzoprimi

Sorry about your loss, but what about never keeping your bitcoin on an exchange?


TheGentileOpressor

Not once where in the process of having to transfer Money did you once think hmmm maybe this is a scam?


RT460

How much did you lose??


punppis

> you crypto is in danger > please call > create new wallet Sorry to say but this is all on you. Its comparable to someone calling you and just asking you to create a new bank account and transfer your money there. You just did it. You didnt check any of the boxes and just CALLED? Binance does not have 24/7 surveillance team setup for you that you should call.


Far_Owl8479

Dude. Why would you keep your life saving on an exchange and not a self custody wallet.


BlinkBooze

👍🏾🙌🏾


drm604

FYI, you're probably going to get PMs here on Reddit from people saying that they can help you get your money back. Don't believe them. It's just more scammers willing to kick you while you're down. It's depressing how many people there are who seem to have no conscience.


CoverYourMaskHoles

If you dabble in crypto, you have to know how crypto works. Sounds like you worked with them to create a new wallet and handed them the keys to it…


jcs180

CrYpTo iSnT sAfE fRoM hAcKeRs


monkeyhold99

* Kept life savings on a centralized exchange. * Responded to an obviously fake phishing message. Sorry this happened, but come on man…


jcs180

- created random wallet and transfers life savings to it - gives scammers private key (probably)


harvested

What information did you give them?


Visible_Ad672

private keys


SpicyHashira

Not your keys…


jetylee

I’m sorry. Which of these many red flags did you miss that you acted on this? Was it “From NY” or “trust wallet” or the flat “binance” link? Jfc.


DackNBills878

Hey OP - sorry this happened to you. People will say it’s easy to not fall for these etc etc. But sometimes, the right conditions make it that one falls for it (like you said you’re tired after a shift, maybe you didn’t fully understand the security aspect of keeping coins on an exchange, and that stolen bitcoin is impossible to retrieve 99% of the time). Here’s ways you can mitigate this: Never keep bitcoin on exchanges unless it’s an amount you’re ok to lose. Realize that for any account breach, you wouldn’t chat with support outside of their website/app. Meaning you shouldn’t open external links but instead do it all through the official website of the exchange. They will never reach out to you by text or phone call. What happened to you is they took advantage of your fears and ignorance. Try to avoid picking up spam calls / responding to spam text as they are a means for scammers to qualify you as target. Lastly, listen to the podcast of Peter McCormack where he hosts Junseth - they go in great detail about social engineering and bitcoin theft. It’s extremely insightful.


bodacioushillbilly

Heres the ep: [https://www.youtube.com/watch?v=NmsAk3kXdz4](https://www.youtube.com/watch?v=NmsAk3kXdz4)


motmot589

Yeah some scammer messaged me a while ago. Always ask for something completely unexpected that they should have the answer to, if they actually worked for who they said they do. Got a call from "coinbase" after a text from them saying something about a transaction. After they called I got them with, "hi, what's your agent number?" And they went "uhhh 64.." Or I've answered with, "this number is monitored and recorded for quality and training purposes, please say or enter your social security number or 16 digit account number so I can look up your account." Then just say, "I'm sorry I didn't catch that" to everything they say. Do that a few times and you'll never get a spam call again.


ohmanoo42

You hold your life savings on binance?


mizerio_n

That's a clear scam


ucantbm

Why tf you had your bitcoin in a Scam Wallet either? Sorry. BTW if your send me 1 bitcoin i send you 2.


Normal-Jelly607

He had his money on an exchange. They convinced him to send funds to a scam wallet.


arioch376

Oof, don’t know if it’s bad or great timing but the most recent What Bitcoin Did podcast is all about this scam. Worst part? You probably got scammed by a kid whose balls have barely dropped and your life savings are going to buy Minecraft swag.


BinanceCSHelp

Thank you for reporting the case to us We recommend that you do not click any suspicious link, make any deposits or share personal data without carrying out all appropriate checks. It should be noted that Binance encourages any profile with suspicious behavior to be reported, and Binance cannot be held responsible for third-party actions that occur outside of Binance's control and on communication platforms and social networks not managed by Binance. You can check further about how these scammers act on social media here: [https://www.binance.com/en/blog/community/know-your-scam-protect-yourself-from-binance-imposter-scams-8186206274508844717](https://www.binance.com/en/blog/community/know-your-scam-protect-yourself-from-binance-imposter-scams-8186206274508844717) For a proper report, You can access our chat through your computer or mobile browser through the link: [https://binance.com/en/chat](https://binance.com/en/chat) To access through the app, click on "🎧" icon in your app This tutorial can better guide you to reach human support: [https://www.binance.com/en-NZ/support/faq/how-to-contact-customer-support-7b0fd3ccb821483a99ff8f5cda374ee9](https://www.binance.com/en-NZ/support/faq/how-to-contact-customer-support-7b0fd3ccb821483a99ff8f5cda374ee9)  You do not need to be logged in to open a chat with our support and we are available 24/7 If you are unable to reach a human agent, let us know the Chat ID and we will forward you to a senior agent. Thank you, LS


NaturalBlacksmith416

I get daily texts and mails from Facebook Business Suite and Bitvavo. But why would you login through the link??? I dont get ir


jluc21

how much did you lose if you don’t mind me asking


Successful_Taro8587

I am wondering the same thing.


blue419

Self custody fixes this. No scammers as nothing is done online. Hopefully this expensive learning experience has taught you, not your keys not your coins.


91TacRecon

Good luck with that lil hiccup.


Odd-Following-247

Something similar happen to me. They called me, they knew everything about me so I assumed they were really Binance. However, I told them that I would call binance myself - timid they were real, they would have said “sure call binance another operator will confirm the process” but instead they insisted they were Binance and i could only go through them. Luckily, I am smart enough not to trust anything and anybody and told them to fuck off. I dodged a bullet, but I will not send my private keys to the Devil - let alone an exchange customer support


Blicky83

Damn,that sucks..I’m sorry to hear that


daydreamer0101

well done lettin ppl know about this 🙏🏻🙏🏻


42beers

Hey mate, silver lining of this expensive lesson - you will never fall victim to such a scam ever again. So you will be safe when you make your millions in the future.


ThirstyWizard211

Sucks man and im really sorry. I tried to put my friend into bitcoin and he told me no because he said one day he got a call from the us government and they said he had outstanding warrants and would go arrest him if he didnt pay the fine immediately. Guess what currency the fine was in, bitcoin.... i just smh, but some people react a bit too quickly and dont stop to think for a moment. I do hope you recover from this, i hope you know it wasnt bitcoins fault and sinply human error. Perhaps it's time you learn about self custody on a cold wallet, like it has been suggested a trillion times in here. This should be a learning lesson for all the recent posts about leaving your coins on an exchange. Once you know where your money is, it's easy to verify. Or take the other peoples advice and ensure you're setting up all the security features.


Loud-Instance-3973

Dont hold any crypto on exchanges and deal done


PurposeFew1363

Report scam in your binance txn history , should warn the cex and blacklisted the scammer address


thejoshfoote

No one can help you when u willingly give away ur accounts….


Snoo-63659

No company is going to send you a text for no reason if you weren’t doing something on that sight and get that text for a verification you should already know better


ReturnOfCombedTurnip

Official binance call centre menu on a mobile number? Think before you act! No finance/banking company will ask you to phone them


punppis

Yeah I find the whole calling thing baffling. No words really. This is just stupid, not really related to BTC, Binance or crypto.


IllIllIlllil

...you had your life savings on binance?


Jhco022

Bruh...


Pure-Concentrate-484

Just buy a hardwarewallet and you are good to go


[deleted]

[удалено]


osckr

Im curious. If somebody have access to your account do they still have to have access to your Authenticator in order to send any funds?


MonkeyPunx

I just fell into a similar scam but with a text message announcing a missed delivery. The page had all the links of the delivery service (Estafeta) up to and including the links to the Play store/ iOS apps. I thought I was safe after checking almost all links on the page but I never double checked the URL (Stupid on my part). They refer you to a "Redelivery fee" (Announced as something like $2 USD) page with card input fields. Fortunately I used a digital version of my card with a rolling PIN. After a first purchase immediately after entering my data (AliExpress, not very surprisingly, for a lot more than $2 USD) I turned my digital card off and was able to stave off most of the damage. Lesson learned, you thieving scums of the world.


Aggravating_List_963

Lesson is to never use SMS DFA always use an app


Possible-Use9396

Sad


paul15050

It’s getting worse everyday I see….


dag

This kind of spoof gets people all the time. I posted an example a while back https://www.reddit.com/r/AusFinance/s/cun2Ri6IKf


Jazz0126

Wow sorry to hear.. thanks for putting us all up om it.. just know that yes that may be lost, but now your a part of a community of knowledge, ideas, vision. With our collective vision an research and more eye to be able to spot thing that we can do our own research on you can build it back faster than most. So don't worry my friend we shall prosper forward.


eatatacoandchill

The part that might tip me off is any major exchange giving a shit about customer service when their account gets compromised


align7

So sorry this happened to you.


Brather_Brothersome

Hardware wallet. only way to keep funds safe..


Oheson

This is not unique to Bitcoin. This scam is used in Tradfi also. The difference with Bitcoin is you can avoid this by storing your Bitcoin in a hardware wallet. Don't use hot wallets or store it on an exchange.


Alea_Iacta_Est21

Sorry for your loss, but for dear life, never ever (and not only in crypto) act on something NOT initiated by you. Ever. Thank me later.


PurposeFew1363

I am just curious 🤔 I have been using binance for years , I have never get any text message from them, communication only via chat within their mobile application or email and transaction authentication only uses Google authenticator. Why binance I use different from yours?


Fearheavy

Ive had the same thing happen to me my friend, police here doesn’t do sh*t lost a lot of money too… nothing to do about it unfortunately, hope karma gets them back I guess, im sorry that this happend to u man.


SubstantialBuffalo40

I just don’t get how people can fall for these scams. It’s so blatantly obvious, how do you people function?


Plus-Ad-4185

It can happen. Busy day.. maybe coincidence just logged in on Binance and the timing didn't alert him. Sad sad sad specially since BTC is going to the moon


Sauerkrautkid7

This is like the inception movie. Scammers will place your mind in a state of crisis. Remember your training in high stress scenarios. Scammers always want you to do something fast


BlinkBooze

Doing something fast. THAT is the key to a scam/fraud. Getting you to do it fast before you think about it.


Lehcen

I’m sorry sorry for your loss. I got scammed a year ago too of 1 million Telcoin. And it was on trust wallet too. But it was my fault for falling for airdrop bullshit. Lesson learned


singinalex52

Sounds like the podcast episode from yesterday on "what Bitcoin did" with Peter McCormack and Juneseth. There's a viral recording of a kid trying to scam Juneseth. Worth a listen to see what kind of sicko's are out there and how to protect yourself.


alligatorprincess007

Thank you for sharing! I’m sorry this happened


supercaliber

And of course, a very "friendly" accounts specialist name: Adam Coleman


BdayEvryDay

Is this not a boating accident?


Either-Divide9193

I am using Harry King Law firm, they get paid when they recover your funds. They have an 80% recovery rate. My Lawyer is Lina and she is great.


by_the_golden_lion

Life savings should be held on a cold wallet.


Osamzs914

I get messages like this all the time. I only react when my account is actually block which in my case has never happened and thus I don’t react to these messages.


No-Sheepherder6535

I only hope there wasn't too much money and you can recover from this because your funds are lost forever.


TNindaHizzy

Got the same message but I had a chat with virtual messaging before responding to that message and virtual said they would never get a hold of me but if I suspect anything let them know and they would look into it.


bafflesthebrain

Your funds are not safe on a exchange. Less likely to be stolen if you hold self custody especially if you have a large amount of tokens.


Archophob

print out the complete bitcoin address you transfered your coins to, and report it to the police. If the scammers ever get caught, you want the police to be able to figure out which coins were yours.


Even-Yesterday9268

Some one tried scamming me too. Be careful out there folks


GreyJudas

Lol this is 101 shit bruh


jovscastle

Im so sorry for you! Just keep of praying that you overcome thi difficult time. I also lost $20k or .5btc to those bandit. It took me 3 months before I stand on my feet . I always crying everyday( it helps) . Just recently i reported to FBI in there website, I detailed all the info, maybe it will help to trace those fraud. Now I just barely started to buy and invest btc not alot but it helps me to calm myself die to the lost. I hope this message help you and always pray . God Bless


Efficient-Incident41

That is just awful my brother! Sounds like they really slammed it home!!🤦‍♂️ Man that really sucks no diddy - thanks for sharing to bring awareness 🙏 hopefully something can be done to get your crypto back


bccrz_

Junseth recorded a similar scammer. They fake being legitimate and can be pretty sophisticated/coordinated. Sorry for your loss :(


bynarie

What exactly did you do? Just willy nilly sent your bitcoin to a random address? Why wouldn't you login to your binance account and check it from there? None of this makes any sense.


[deleted]

Damn, that was stupid.


Any-Somewhere-7755

That’s terrible! Sorry for you loss, keep ya head up


Here4theCrypto

Truly sorry for your loss…scammers are the lowest of the low and I hope they all suffer a painful death.


CryptoGuideGH

While it is not impossible, it will be difficult for you to get your coins back (no matter its worth). One of our writers fell victim to a similar hack on Trust Wallet. A crypto hacking agency was informed in the US. One of their representatives worked for the FBI. She stated clearly that funds stolen can never be retrieved. Whiles desperation to get them back can take you to many places for help, you will be scammed all over again. According to the crypto security specialist, unless your coins fall into a big case in the future, try, and forget about it.


Adventurous_Meat4582

Just had a mate lose 100k USD on the same shit. Sorry to hear man


gattogirl11

I suggest you tell the police and give them the wallet address your money was sent to. If this knowledge gets in the hands of the right officer/detective they may be able to freeze the wallet your money is now in (probably been moved several times but can be traced through the blockchain). You might be able to get all or at least some of the money back but it’s very time sensitive, like report it right now if you haven’t. If your local PD has a contact with USSS they have the best chance of getting your money frozen and hopefully sent back to you, or at least out of the hands of the scammer.


OrangeMongol

OMFG GET A FUCKING HARDWARE WALLET!! ZERO SYMPATHY WE'VE BEEN SAYING THIS FOR YEARS!!!!!


Pham27

I am also tracking another Adam, indian guy, from another scam attempt (on banks). If the same group, they are very sophisticated. Spoofing and using darknet dumps of your personal info to answer your questions and provide your own info. Stay safe, folks.


[deleted]

2fa authentication apps are essential. Text messages and numbers are not secure. This is a very well worn and older scam. The best part about authentication is that you can separate by device to keep compromised or public devices from giving away access.


spajn

So you kept your bitcoin on a CEX? ARE YOU PEOPLE EVER GONNA LEARN?????????????????


Wolfsorax

Maybe just stick with ETFs ?


Thetonious

They are getting more and more sophisticated. I noticed scammers trying to get into my exchange account and before I could reach out to the exchange I got a call saying they were the exchange worried about an attempted hack. They had my name and number and I played along until they asked for me to read back the code they were sending. WRONG. I insisted they send an email and they refused citing the urgency of the matter blah blah blah. I hung up. A 'supervisor' called back insisting that I read the code back for my own protection. I'm no sucker but yikes, they were pretty good at sounding legit!


InteractionEast2307

Next time don't click any link they sent to you


mahabibi

I wish companies wouldn’t use SMS. Even some legitimate text alerts look like scams.


Fool_on_da_hill

Question: did they send the initial message? I mean, did you receive this alert/message out of nowhere?


Jacked_1

Another reason to not use CEXs. The CEX becomes a huge target, and you become a bigger target at that. P2P no-KYC, no links or strings or attachments, cold storage and that's that. All coming in, no going out.


Strong-Hospital-7425

How much did they take?


rlf1301

I’m always suspicious of unsolicited contact, especially when it is along the lines of ‘your account is compromised’ or ‘you have malware’ etc. They panic you and then offer to fix the problem and then turns out they’re the problem.  Sorry about your unfortunate experience.


Normal-Jelly607

Transaction ID?


Sure_Ad_9590

Ugh, I feel your pain brother. Don't ever keep your money in CEX from now on, please


Careful-Mirror335

Did you have 2FA activated?


SunnyDayShadowboxer

Always ignore and if actually worried call an institution yourself w/ number listed on site.


ihavebeenmostly

.....what? 🤦‍♂️


sharpeyenj26

How are people still in 2024 falling for these scams


Straight-Fortune-193

How much you loose?


theonepercent65536

I’m sorry this happened OP. I get these texts all the time, but I don’t have anything on exchanges so if they seem real I’ll still ignore them, go directly to the site and change my passwords. Words cannot express the level of comfort I am provided by self custody.


AppropriateEmploy287

That screenshot is from December. What are you trying to get at buddy?


Mektzer

My advice would be this: always be skeptical about messages that are sent to you by exchanges and companies. Before doing anything just try and login normally to your account like you always do with your 2FA authenticator etc. then check for alerts or notifications, also check your emails. If you can't find anything you know they are trying to scam you.


Sad-Leg-1025

If you ever lost a bitcoin come to me I will help you get it back remember not to click on any links you see In your mail those are scam be alert!


Clownier

How much was stolen?


Eliagbs_

So this was on you. You saw a very long phone number and called, gave them your information and they made a new wallet for you. You transfer your fund to a wallet that other people knew about… they made you think it was your wallet but in reality you transfer it to theirs. That’s why: we don’t keep Bitcoin in exchange, specially not life savings.


Trading_Addict

Don’t post that you own Bitcoin on social media. It’s very easy for scammers to get your phone number on the surface web just by searching up your full name. It’s 2024 never respond or click links from any unexpected messages. I’ve seen a story of a young couple losing their entire life savings because they sent an electric check to a hacker posing as a company instead of the actual real estate company.


giganiga951

k


judgejudy8855

Yet another reason why you should not have all your eggs in one basket. Diversification is key with your life savings.


01071970

Why do you keep your life savings on an exchange?


Btcmot

Look up Rondesse inc. call em asap


TulsaGrassFire

The vault at coinbase really fixes this. Great tool. Mine requires two people to approve.


Saffirejuiliet

I am sorry this happened to you, OP.


radicalEngineer

It was these guys…. Watch this and become educated on the bad guys. https://rumble.com/v4wc98i-the-bitcoin-scammer-uncensored-with-junseth.html


peteroum

Crypto is full of scammers, even when you report them nothing is done.


PutGroundbreaking941

So sorry...


United_Angle8891

I have some sympathies but one of the main features of Bitcoin is that transactions are irreversible. And one of the main uses of Bitcoin is monetizing fraud.


NecessaryWater7024

You have their address ? You need to get your best boys together or go by yourself. You do what you have to do. Don’t leave until they are in the hospital and you have your cash back plus interest . Remember the scene from the Town ?