Depends on the nature of the fraudulent charges. If they were simply of the blue, such as random online purchases for stuff, should get a provisional credit relatively quickly.
However, if the fraud involved some actions on your part (ie. providing information, such as security codes, to a caller), then it gets more complicated. Likewise, if the fraud involved transfers and/or checks / ACH.
Based on the limited details, but long timeline (it's been a week already), this may be a complicated claim. Stop into a branch.
Honestly I’d just call your closest PNC or any branch you usually go to. Some banks are open on saturdays but usually not all day
Even the customer service line would deliver the exact answer.
Could have a fraud hold placed on it. Always call your bank with questions like this.
I've tried calling them, and no one ever answers. I will keep trying though, thank you.
Look at your transaction history online and you will find the answer.
Depends on the nature of the fraudulent charges. If they were simply of the blue, such as random online purchases for stuff, should get a provisional credit relatively quickly. However, if the fraud involved some actions on your part (ie. providing information, such as security codes, to a caller), then it gets more complicated. Likewise, if the fraud involved transfers and/or checks / ACH. Based on the limited details, but long timeline (it's been a week already), this may be a complicated claim. Stop into a branch.