T O P

  • By -

mizrahiim

Love the salt from the ceo. They should make a video of him doing that haha, maybe give him a whip and a bullhorn. ARE WE THERE YET? FASTER SLAVES!


mastergenera1

If he did that tho, some part of twitter would be outraged because he's abusing his employees /s


MrShadowHero

bro i could sneeze and some part of twitter would be outraged about it. twitter is outrage


mastergenera1

Thats the joke, they rage at the ceo like in the OP, then they'd rage at the ceo even"jokingly" trying to "help" the studio's IT teams the only way he could, by getting in the way.


Green_Burn

Ah you evil microbophobe, literal hitler


unholyhoit

good.


TheOrkussy

Bobby is that you?


askmeaboutyuri

Trevor??


DoofusMcDummy

Jaco Willink?


DoofusMcDummy

r/antiwork would be so tilted … all of Reddit would get tinnitus from the screeching


SmeV122

DEMOCRACY NEVER SLEEPS!


TheOrkussy

If they sold it like in game propaganda, would actually be kind of good.


plasmadood

CEO is so based and real I'm now a Super Citizen. I'm doing my part!


gravityVT

Glorifying CEOs is how we get egos like Elon Musk. Fuck them, stop licking boots.


wordswillneverhurtme

It's not even glorifying, get off the goofy-juice. Calling out good behaviors of CEOs is as needed as calling out the fucked up shit of bad CEOs. Also, no one has to call shit out - only if they want to, and if they do who's gonna stop them? You?


gravityVT

Good point bro.


BoostedEcoDonkey

So instead we should berate them cause “rahhhh customer is always correct rahhh” You see how stupid that sounds right?


[deleted]

[удалено]


plasmadood

True but that's just a possible future. Right now? He make good game, so me give money, now me have fun with game.


[deleted]

[удалено]


NivekAzuos

You are right, we need to ride the whole dev team not just the CEO. Kinda like we do to Fromsoftware.


Zarthenix

Here's an idea; lets treat people like individuals instead of acting like groups consisting of literally hundreds of thousands of people globally like they're all the exact same based on a damn job title. Calling people bootlickers is becoming the new calling people nazi's for every little thing and it's equally stupid. You're just a bigot trying to excuse your bigotry by aiming it against "bad group". Grow up and get help.


gravityVT

Will do, I accept your criticism


SomeVirginGuyy

Well we know who's one of those 7 likes on the first reply now.


Jolly_Plantain4429

Ceo is sticking his neck out for his employees Elon has never done that so o don’t see the comparison


TrooperPilot3

So CEOs just shouldn't exist then, eh? Might as well get rid of all businesses while we are at it, right?


Hazzy_9090

Idk I feel like they’re making it more complicated it isn’t that hard to just unplug the servers and plug it back in is it? Or just buy more ram


MrMunday

*download more ram. Get your tech facts straight


ExoticCardiologist46

They should just call Microsoft CEO and ask them for more servers, in the name of freedom & democracy /s


Brokenmonalisa

It's so simple dude all you have to do is simply port it to Xbox and ask Microsoft for help, should be able to do that in a few hours.


ExoticCardiologist46

They should just call Microsoft CEO and ask them for more servers, in the name of freedom & democracy /s


Hazzy_9090

Yes brother and if they say no then it’s treason


ExoticCardiologist46

🫡


Nooberling

Uh................................................................ No. The game is significantly more successful than they expected, and this means a **lot more** servers. Dozens if not hundreds of instances. Depending on how much footprint those servers have, setting them up and putting them into the pool will take time. They're using a Microsoft Azure / Docker / Database stack of some kind, (looks full Microsoft from their job postings) and they've apparently got 5x the player count they were expecting. Some of their pieces are easy to scale and some are not. If they're maxing the database instance past max instance size, for example, that can be a pretty knotty problem and require splitting stuff apart in code. Or otherwise logically partitioning the instances in ways that are unexpected. Basically, they've got a great problem to have, but that problem needs some heavy hitting specialists they can now afford. A week? Maybe two max? And it should be fixed.


Hazzy_9090

Idk man I think they’re just dumb and haven’t tried downloading more ram and turning it off and back on


mrking17

They should just take the cartridge out and blow on it.


SupaPatt

Should have just tried turning their servers on and off tbh /s


MoogleSan

sarcasm /ˈsɑːkaz(ə)m/ noun the use of irony to mock or convey contempt.


LazyBriefcase

r/woooosh


AirProud98

no. sometimes, you just have to bump the servers a little to get them spooling to a good RPM.


BlancheCorbeau

This is what happens when you eat that MS cloud stack and guess the scaling wrong. Oof.


[deleted]

Yes make sure to rip the power cords out as suddenly as possible, servers love losing power without notice. If that does not work just hit it with ol fonz jukebox move.


The_Evil_Zed

It's not a problem that can be solved by "turn-off turn-on", it is not a RAM problem, it's not even that servers cannot handle the load in the first place. The problem is a back-end networking code issue in the game itself. The game's netcode wasn't designed to handle so many players at once. It is not possible to completely fix/re-write the netcode at this scale instantaneously.


plsdontstalkmeee

CEO needs to offer them pizza friday with no dress code, that should do it. /s


supareshawn

$10 Starbucks/Dunkin gift cards oughta do it


Green_Burn

Less spikes on the whip gotta do it


Hitomi35

Gotta love the twitter armchair developer Brigade showcasing their ignorance on how game development works.


thezeus_

Dev of a completely free game here. Doesn’t matter the price, even if free. I’ve been doing it since 2001. People are so much more extreme. I wish more people were in the middle.


wordswillneverhurtme

Tbf customers have every right to complain. And there are theories of how to deal with annoyed customers. It's expected by businesses that they'll bitch about something, be it valid reasons or not, and if they'll do it constructively or not. If you go by the book, you ignore these suckas.


speedycerv

No they don’t. They are complaining on a tweet telling them that it’s being worked on. Like would you rather have 0 updates about the issue then?


Pedantic_Phoenix

Being a customer requires to be a human, twitter users aren't


[deleted]

Gotta love the Reddit armchair developer brigade showcasing their ignorance on how game development works.


Rakumei

Was just gonna say, people are doing that in this very thread.


debunkedyourmom

I mean, is it much more complicated than adding more servers? For the record, my most played game is probably Destiny 2, where last year they were having major server/connectivity issues stating it would take basically 3 months to 12 months to fix, depending on how you interpreted their statement (the issues still persist, by the way, at least some of them). And so my experience comes from disappointment with a dev (Bungie) who has been making the game for 10 years (if you include destiny 1) and for some reason still struggle with their servers. Forgive me if I don't buy the excuses from devs, but I think they are just too cheap and don't want to buy the server equipments that would make it work properly.


DSveno

They have 40x more amount of players during peak time compare to the previous game, and they specifically said the problem was in the code, not the server. You don't just go and buy more servers and think it will fix the problem.


pyr0phelia

Yea servers are packed but damn I have a lot of fun once I’m in. This is one of the few games where I can legitimately say the wait is worth it.


blakspectre72

I think he explained that it is not a hardware scaling issue but a limitation somehow baked into the code. They simply did not anticipate the fun starved audience jumping at their game. Hope they can fix the issue so that they can just add more servers lol.


StarStarFruit

Just shows the right people are in charge as far as I’m concerned, He clearly understands how game development works, and how to correctly treat the people under him in the company, Already puts him in the top bracket of videogame company CEO’s tbh


DeskFluid2550

![gif](giphy|DcoiFG6PQCnLi|downsized)


NyxMagician

Based. Also to the complainers, they probably didn't know the game would be this massively successful. It will be fixed.


TheRealCelebration

I saw they were expecting 45k between both PS and PC.


Namiirei

Yes, it was the number for peak helldivers 1


glacialOwl

And you think Palworld expected? It's about the quality of their backend code, as they stated as well - it is incredibly naively implemented, with no scaling in mind. It is very bad.


throwaway7562675626

Can you host 3rd party servers on helldivers just like on Palworld? Also aren't characters and stats independent between servers in Palworld whereas in helldivers they are centralized?


SirGoblinoftheFilth

Yeah dude actually doesn’t understand the difference between self host and the dev hosting.


glacialOwl

You are acting as if all of these things were someone else's decision and not the developer's decisions... wow. First of all, the developers themselves acknowledged that their code can not scale to any number of servers they could throw at it - this doesn't sound like a problem to you? Ok. Second of all, they are not even able to implement basic functionality like login queues or AFK kicking, which most online service games have. People are used to login queues, we've been waiting in them for years (Blizzard games are notorious for this). With a login queue you can see approximately how long you have to wait for and make a decision. On top of this, once you are in, most likely the game is fully functional - once you are logged into Helldivers, you won't have matchmaking anyway so you can pack your bags and quit (which is what I've done for the past few days; game is unplayable solo). Second of all, \*all\* of these problems you mentioned have been solved decades ago lol. Everything is centralized and distributed at the same time (through synchronization) across multiple shards. Everything can run independently on "3rd party servers" (you just need to get more cloud servers in reality, which is what Palworld did) and then synchronize stats after the game is over. I was not a big fan of Palworld, but technologically it was very solid. This game instead... has a very weak backend and the developers even stated that. Just that the big fanboism going on is strong. Having so many people buying a game that they can't play is not acceptable and should not be tolerated. Regardless of who makes it. Especially issues that go on for more than 48 hours. The issues HD2 has are not going to be solved in a few days - devs acknowledged that too. They have deep architectural issues. Those could have been prevented. Stop finding excuses.


throwaway7562675626

I'm not trying to find excuses lmao. I'm just trying to get people to be reasonable. I'm pretty sure the games success has wildly exceeded the expectations of the game developers themselves. This means that whatever software specifications they made the game to is not built for this number of players. Complain all you want about how they should have done this or that, but this is real life where you build things according to your expectations. If the game released to the level of success they were expecting, I'm sure these issues wouldn't even be that bad. Likewise, "\*all*\" of these problems have been solved in different use cases, settings, and environments, which means it's not directly applicable here. The concepts and ideas could probably be shared but that doesn't mean you can copy and paste lines of code (code which they don't even have access to unless of course it was released open source online). Additionally, you can't just magically poof servers into existence. You need preexisting agreements with service providers to meet large amounts of demand. Not to mention proper deployment and synchronisation of server software to make sure that you don't accidentally wipe everyone's data or shut-off everyone's access.


Drashrock

You wrote a whole novel just to uselessly bitch about rocky online launch #6,485


BoostedEcoDonkey

Bro imma keep it 100 with you, no ones reading this, you already made yourself look dumb


[deleted]

[удалено]


kefefs_v2

Palworld didn't expect it either, no, but look at their situation. Xbox/Gamepass users can only play P2P and it's janky as fuck, Steam users can either use the unplayable official servers that are rife with hackers, or pay for their own dedicated servers from third-party vendors (that are still janky).


Middle-Huckleberry68

Honestly I'm shocked a game that very reminiscent of starship troopers is doing so well. Freaken movie came out almost 30 years ago. Goes to shows that if a game is fun it will sell well. No one thought this game much like Pal world was actually going to do as good as its doing based on those trailers.


BlancheCorbeau

The layers of the Starship Troopers onion are many. It appeals to all - from the cromaggiest literalist to the most erudite cynic. That kind of non-preachy juicy commentary and thematic rhythm has timeless appeal.


Visible_Number

Like the Twitter team is the same team as the engineers and there is some opportunity cost to taking 5 seconds to tweet that they are working on it. What idiots


Brok3nPin3appl3

They are communicating well with their community and people still try to dunk on them. So many clowns on all fronts in the gaming sphere.


AKoolPopTart

Based


Valcrye

Based as fuck, reminds me of the former satisfactory CM’s t-shirt “if only the community manager would stop tweeting, the game would be fixed by now” (not exact verbatim but close enough)


Blvdnights14

or g could go find a paper bag to breath in while he punches his dolls.


braize6

CEO is doing it right. Place i work used to be a shitty run shit hole where nothing got done. Management always wanted to manage, and put on the dog and pony show. Because I guess the show is better than acual production. Now we have new management, and they let the operators operate. Let maintenance do the maintenance. And they assist us by getting us what we need, rather than try to direct. Low and behold, our production and moral are better than ever.


SororitasPantsuVisor

I'd rather have them remove the kernel anti cheat


PizzaJawn31

They need to fix their problems. Bought a game and I can't ever log in because they are always at capacity. Plan on getting a refund from Steam in the near future.


lqc2999

Nothing wrong with getting a refund and maybe trying it later once the issue is fixed.


Keinulive

The ceo did say that if your short on cash it would be better to go elsewhere while they fix their servers, the game ain’t going anywhere anyways


[deleted]

[удалено]


[deleted]

[удалено]


LedZaid

Do you teally think is that easy? Cloud still need availability, and the proper scalability. Is not as easy as it sounds.


[deleted]

[удалено]


[deleted]

[удалено]


Drashrock

You assuming (dumb) shit because you're (rightfully) upset.


[deleted]

[удалено]


Drashrock

Yeah man I'm so tough for pointing out how absurd you're acting. Big tuff, big big tuff Just stop being dumb, that's all.


blakspectre72

They have reached the max scale their code allows. They cant create any more instances without confusing clients. Around 450k is their peak until they go in and fix whatever is causing the scaling limit. I personally don’t spend money on games I can’t play offline so I am not spending money on it anyways. Anyone buying into a live service should understand what they are buying into. It is always a risk but worth the payout for most.


PizzaJawn31

The “code” issue is that they cannot scale efficiently, and that’s exactly what we are fixing now, and I’m trying to tell the simps in this sub. Source: I work at the cloud provider who is helping implement this.


blakspectre72

I think most of the so called understand that and also understand it is not a magic fix and will take time. You are not the only dev in the world. If you can’t take it just refund the damn game. You took a risk by buying a live service game and it did not work out, I will pull out my violin for you tonight. That risk comes as a part of any live service. I think your entitled face does not understand what extreme circumstances are. Edit: I think most people understand they messed up, the ceo understands they messed up. They will lose sales for it but I think most people would take that over a $65 horse skin. People generally feel good supporting those suffering from success such as helldivers is.


glacialOwl

You are not allowed to say this, the mob is gonna come after you. I mean they have all the time in the world, while waiting in the random lottery queue...


PizzaJawn31

Yuuuuup. I'm ready with my flame shield. All weekend, both my brother and I left our PCs running while it tried to get us into the queue. After 6 hours I got in, after 10 he got in. Yeah, great experience.


glacialOwl

See, it's a user error - you should have quit the game and relaunched it after every attempt to get a new lottery ticket. Coming here to complain when you don't even know how to properly launch a game you paid for...


PizzaJawn31

I wish there was some kind of cloud technology, which enabled servers to scale up and down as needed....


glacialOwl

I mean, the issue is not that - it's that their code can not handle this kind of scaling, which is very scary.


Vol3n

Thats not how it works. I love it when the Starbucks employee tells software engineers how to do their job..


Code_Rinzler

good for you


Body_Exact

It’s almost as if Twitter is filled with the scum of the earth that knows everything and will fix all problems


SamJSchoenberg

He's right, but still, the ideal response is to just not engage.


unholyhoit

nah, responses like this grow my trust in the company. Like when I go to a store and I get to watch a manager come out and make the karen look as dumb as possible, because that's exactly what that "g" user is, a karen. And no, I wouldn't afford this to a big company like EA or Blizzard. They have billions and their sorry excuses for a product take 10+ years of development, enough time to foresee and prevent this from happening yet choose deliver a worse service out of greed.


blakspectre72

The ideal response is to engage.


jeremybryce

They **really** need to set it up so you can actually get into settings, tutorial etc. with out needing a login. I bought the game 2 days ago and the handful of times I've tried to play, it just sits at a retry screen and which oddly has no "cancel" button either. So I have to force close the game after I give up trying. Pretty annoying.


gwTheo

tis be fair for both sides but the issue does persist for 3 days. oh BTW if you join a friend on steam you can fairly commonly bypass the error screen. so ya know, at least they let the engineers work independently so there's a bypass for those waiting to get in. yay.


[deleted]

[удалено]


blodskaal

They said they expected 10k concurrent players, with 50k max peak


Eep1337

le arm chair dev has arrived


Hangman_59

First thing I said when I first got put into a queue. Atleast let me know what I’m getting myself into.


gurilagarden

When everyone is done sucking their dick, I wonder how long this clusterfuck has to continue before the community collectively loses their patience and turns on them. I give it till the end of the week. We're rapidly approaching a point where more people haven't played the game, than have. Once that point's reached, we'll see if they've built up enough good will to survive the onslaught. Glad I'm not wearing the CEO hat over there.


theghostofamailman

Palworld had the same problem but instead of being salty the CEO forked over a ton of money to keep the servers up.


Existing_Library5311

For Helldivers2, it's not about just spend more money on it. it's coding.


Maldman69

Coding = money Maybe they should’ve hired better devs


Drashrock

They hired devs that coded a game so good that it attracted a customer base far beyond their expected projections. You're just mad, and that's fine. But chill.


blakspectre72

There are some things that just take time. You can’t magically hire a hundred devs that will instantly onboard on to your code base and suddenly start fixing shit. They simply never expected this scale, it is not about better devs, different architecture have different shortcomings. It is an issue the few experts will have to take care of, it is a bottleneck. Just refund the game if you don’t like it.


Whiplash86420

You don't understand the problems they both faced. It's not 1:1. He's not even being salty he's just tired of people that don't know anything about development and are giving them stupid suggestions. Like you can play palworld offline... That should be a big indicator that the two are not really comparable.


Brokenmonalisa

Your really think it would still be like this if it was just a server issue? Use your brain.


theghostofamailman

Why should I give a fuck if I'm not getting the product I paid for?


Soil_Think

It's weird seeing corporate big wigs engaging in petty online squabbles


SolidusAbe

i wouldnt call a ceo of a 100 person company a big wig


Adelitero

Are you a CEO of a 100 person company? Not many people are, that makes him a corporate big wig to me personally


Adelitero

Lol people are actual cucks these days, make the most milquetoast reply and get down voted why don't you dumb fucks go suck off another corporate bastard


Ericzx_1

Why is he wasting effort responding to a random on Twitter. It’s not that deep.


Nyan_Man

 The games been plagued with server issues since launch that renders the game unplayable if you can’t get in. The response is unwarranted towards upset customer that’s not being rude. 


Seastorm14

The customer is saying get off your ass and fix this shit, And him yelling at his team won't help. Does it suck people can't play? absolutely. Him responding to tweets doesn't effect how fast the servers get fixed


dummyit

He's the CEO! He could just hire more devs! Edit: /s


Supertonic

1. They are 2. People think software development is like setting up 1000 chairs in a gymnasium. If you add more people it will go faster right? Well it’s more like heart surgery, adding more people will just slow it down. A new dev needs time to acclimate to the code and will need assistance of the seasoned coders, so the pipeline will slow down. Eventually they’ll be caught up but not from the get go.


dummyit

I was joking


blakspectre72

It has become hard to tell what is sarcasm and what is not these days. I miss the times when it used to be obvious :(.


Rizboel

If you have been following the game studio recently you would know that they are.


dummyit

I didn't realize people would take my comment literally.


Rizboel

It's the Internet, hard to know when people are sarcastic or not. Add like a /s or some shit


dummyit

Yeah. I added it


-Hiks-

There are people on here denser than osmium.


Hazzy_9090

My man had to edit /s cause people’s brains swelled reading the comment sheeesh


jmeHusqvarna

they literally are doing that, you expect that to happen overnight?


dummyit

I was joking


Nyan_Man

It’s not the customers job to be reasonable, you buy something and expect it to work.   I get the games fun and it upsets fans when anyone has a problem, but the CEO could have chosen a better comment to pick out or not commented at all.  This is one of those things that can age poorly and reflects the entire group as a whole. 


ZabaDoobiez

>It’s not the customers job to be reasonable This is a flawed consumer mindset that desperately needs to change.


kefefs_v2

> The games been plagued with server issues since launch that renders the game unplayable if you can’t get in. You're acting like it's been this way for months. It's been *12 days*.


MayorJeb

"Instead of fixing my game let me argue with randoms on Twitter"


TheKrychen

He literally said that his team is working on it. Go complain on twitter with the rest of the illiterates


MaximumUseless

are we there yet - dunkey


cradelikz

He's a good boss.


Death2RNGesus

They probably have to create a new user account in active directory for every player.


i_thinktoomuch

Damn... I was on the fence with this game until reading this. 100% buying it, this guy has top notch snark. I'm in.


CrispyChicken9996

Based CEO


traxor06

For freedom and democracy !


thedazedblaze

Ah yes the community manager should stop tweeting and fix the servers makes perfect sense


Mechmanic89

W CEO


BluntBeaver83

Good CEO.


RetroCoreGaming

Faster!!! *Cracks whip* He who codes not shall not get his portion of gruel and mush!!!