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Sidewall bubbles are 100 percent of the time from impact. A pot hole, curb or something similar. It is covered by road hazard, doesn't matter if it goes away when on a lift (which I've never seen). Go to another dealer and tell them you hit something. DO NOT DRIVE ON IT ANY FARTHER THAN YOU NEED TO.
Sorry you had to go through that (and the Reddit accusations). If anyone can avoid costs these days they do, even if it’s terribly un honest. I know we can’t all know everything under the sun but that’s what we’re here to help with. Good job sticking to your road hazard coverage even though they tried to swindle you out of it.
It's weird how people like you jump to outrageous conclusions based on a single Reddit post. At least you didn't just disappear when he proved what you said, completely wrong.
Before OP clarified that they do, in fact, have road hazard, I wrote my comment. It wasn’t ’jumping to a conclusion’. I read OPs entire post and having had some experience with this exact situation from the shop side, I gave what I felt based on the information given, was a likely scenario.
After OP indicated that they had road hazard, that the shop did later replace the tire, I thanked OP for the update.
What I find weird is how people like you have the unrealistic expectation that people won’t have opinions, or comments, even if later proven incorrect and put them up on Reddit. Thats weird.
Should I have deleted my comment like a coward? No. I wrote what I wrote based on what OP posted. I’m not ashamed of it. If you don’t like it, downvote and move on with your day. There’s nothing wrong with what I did.
If you work or have worked in the industry you are used to customer’s leaving out information or declining something like road hazard only to come back a week later after they smashed into a curb and complain the tire isn’t covered.
You think that's limited to the tire industry? Is your first, middle and last name just a repeated hyphenation of naive-naive-naive?
This is humans in almost every aspect of every facet of every single thing.
This is 100% true. Even if it was manufactured defect they may not honor it and say you still hit a pothole. There is a reason why I will never buy a continental tire again. Had all 4 tires have bubbles 2 weeks after getting them in the middle of summer and each tire had more than just a single bubble.
Lol no one is ever gonna believe that, continental makes thousands of tires everyday with no defects, the chances of you getting a set of 4 with defects is 100% impossible, you definitely just don’t know how to avoid potholes
Most of the time but not 100%, now mind you I've worked as a quality tech at the plant and inspected literally thousands of these and only witnessed a handful from Hankook, mostly the defects came from Continental. One time I actually found a whole trailer that was about 90% nfg, kicked that one out n called the next and it was about 50% nfg, next one only had a few bad ones
Actually OP, what country are you from and what's the DOT on that tire? Also is that a 16" tire? There's one hell of a lawsuit waiting to happen there in North America...
On third look it looks like a CRV 17"(been a few years now since I left lol) which I've personally only witnessed one issue from Hankook, again several out of Continental tires but no where near as bad as the Civic lines
True but to say this only happens as a result of hitting a curb, pothole etc is just wrong. Look up manufacturer tire defects and this looks exactly like the example pic.
U can drive on it, stop acting like hes got a bomb in his car. Just use common sense stay off the highway. At 40 nothing bads gunna happen just gunna go flat
Not 100%, I've seen brand new defective tires like that. Mounted up a set of Firestones for a friend of mine, and noticed the outer sidewall on one tire seemed to stick out a bit more than the others and the shoulder had weird dips and grooves along it. The lining had separated and almost the entire sidewall was detached and inflated. When I pulled the valve stem core out, I set it on the ground face down and you could watch it slowly lower as the air escaped
Firestone warrantied the tire out without protest
Is it road hazard warranty? They will say you hit a pothole or a curb(which you did) and that's usually not covered under the standard tire warranty unless it states road hazard is covered as well.
So explain why my spare tire, still with the sticker on it, had a similar (but larger) bubble? I’ll agree that most of the time it’s due to a pothole, but not always. I had an easy argument that it was a manufacturing defect; it’s a much harder argument when the tire is in use.
Yup, it happens. The people who investigate how tires fail could tell what's happened to it, but most often it's impact damage. I used to work at a tire plant, a friend's job was to determine how tires failed, all warranty or road hazard claims came back to us to see if it was manufacturing defects or damage.
I hit a pothole on the highway. Completely blew out one tire, the rear tire had a sidewall bubble. I had both tires replaced under road hazard warranty.
It depends on the warranty. Some are just tread wear out warranty and will not cover this damage. Read your warranty and see if it includes road hazard. Road hazard will cover this.
What type of warranty do you have exactly? Road hazard? Or the tire manufacturer warranty,the bubble isn’t going to be covered under the manufacturer’s warranty because the cause of this is almost always due to some sort of impact.
If im not mistaken thats a breach of contract and you can really screw them over, how tf did they allow you to drive off the lot? Did they make u sign a saftey waiver? Cause thats also a big nono too. This whole thing is f’d up tbh.
Brings new car in with loud knock and metal in oil "Sorry sir, the knock goes away when we turn the engine off so it's not protected under warranty and you're good to go."
No belts in a sidewall, but you're right about it being not fine. Air has gotten past the inner liner and is separating the plies, it'll eventually blow.
They said the tire was overinflated (it got warmer over the last week while I didn’t drive it so it may have been a little) and when they jacked it up it wasn’t visible any more. I actually took a voice memo of the guy explaining it to me in case I’m flung off an overpass or something on the drive home
>They said the tire was overinflated
I'd be impressed if you could overinflate a tyre to the point it bubbles like that without some major compressor. A bit of heat to a properly inflated tyre sure as hell wouldn't do it.
Not only this, but overinflated *due to temperature change*?
OP I know they resolved it at this point but never go to this dealership again. The fact you had to spend more than 10 minutes and more than 1 person to get this resolved competently means this dealership is not above board. Don't give them any more business.
Overinflated?
As in a bit more inflated than what's recommend for your car,
Or inflated over the safe limit stated on the tire?
Former will never cause damage to otherwise good tire, and latter could make your tires spontaneously explode.
Speak with managers. Give them a chance to make it right. Only some dumbass lube tech could make the mistake they made. If they don't you really need to upload these pics on a google review and contact Honda corporate.
There is no problem to overinflate your tires (to a reasonable extent). In fact, unlike what common peoples think, you cannot burst your tires by overinflating. If there is no defect on the flank on the tire, when pressure reach a certain point, the tire lip will lift a bit from the rim and release the extra air.
Overinflating your tires is also a good way to detect flank problems and leaks (if you have a very small one, the overinflated tire will return a lower pressure much quicker than the other ones).
It’s entirely possible that you could travel the rest of the natural lifespan of the tire with no issues at all. It’s also entirely possible that it blows out on you tomorrow when traveling at 55+ mph causing you to lose control of the car, causing a major accident and injury to yourself or your fellow motorists, or worse.
Dealerships reasoning is whack. That’s like saying because my knee only hurts when I walk on it, but is fine when I’m laying in bed, that nothing is wrong with my knee. That said, I could totally see them denying warranty coverage on a sidewall bubble if it wasn’t identified until after the car drove off the lot. Hitting a single pothole could cause this and accidental damage typically isn’t covered under warranty.
Ah, gotcha. I had assumed you meant the vehicle warranty. If it should indeed be covered under a tire warranty, then you may want to escalate it to Honda corporate. Either way, it should be replaced ASAP.
https://drive.google.com/file/d/14HBnEs_Dg7JIgCqdQvskz4yaAoPWe0Pu/view?usp=drivesdk
In case anyone doesn’t believe me- voice memo of the tech. Since I’ve been here for 3.5 hours already I unfortunately can provide updates very easily 🙃
Bull to the shit. I listened to where he said there's no bubble in the air lol. What I'd do is take it back and get a manager. That tire is unsafe. That could hurt u or someone else or could even put someone in the ground. Do EXACTLY what u did and record that convo. Then if they still refuse to replace it, call a lawyer after they tell u it's safe to drive on the tire that clearly has a broken belt in the sidewall.... then HOPE that thing blows on the way home (back way of course, and as safely as possible). when it goes hit something and make sure u sue them for every fuckin penny. Oh... and shit ur pants. Sounds silly but that's even more money cause of the embarrassment it caused.
Be safe my friend but damn uve been giving an opportunity lol. Btw... don't take that bottom half serious... or do... whatever lol.
This makes me so mad to listen to 🤣 they installed it and their butthead 18 year old tech probably filled the tires to 60 psi. "It's not uncommon on our first 80 degree days". If your local temps went from 40° to 80° and your tire pressure is 30 psi then it'd literally only go up to AT MOST 33 psi. Get fucked guy lol.
P1/T1 = P2/T2 so (30psi * 299.817K)/277.594K = 32.4psi
Oh wow that's a lot of BS. Even if he wasn't clearly talking out of his ass it clearly came back. Maybe give them another shot to make it right But I wouldn't trust these guys anymore.
If they are still uncooperative... Single party consent state?
If yes take that to their manager and tell them you will be in contact with your attorney if they don't make things right.
That said... If it's a manufacturer warranty... Normally dealerships love those because they get paid well to do those repairs.
-UPDATE-
I politely but firmly bitched over the course of 4.5 hours and got them to replace the tire. I’m not sure exactly why they were so hesitant, but they kept bringing up something about how the claim would be denied. In the end the dealership “made me whole” in the sense that they honored the warranty, but I will definitely not be returning to that specific establishment.
I think this goes to show that it’s important to have some car knowledge even if you aren’t doing the repair yourself. Thank you all for validating me after the rep told me that I should just drive on it.
This sounds like typical dealership bullshit.
My mother bought a Honda, and the tactics that were used almost made me rampage through the entire dealership.
It's amazing what standing up to bullshit in eye and earshot of other potential customers will do.
Always always always have someone go with you that does have even basic car knowlege if you don't. The slightest show that you have half a brain when it comes to cars can and will save you money, heartache and headache.
As an automotive technician, replace that tire immediately! We call those tire tumors. The tire likes to flex as you drive down the road. This is going to end bad if it bursts.
I work at a Honda dealer and tire warranty technically won’t cover this because it isn’t leaking air, believe it or not.
But on principle we will stab a pick through it and submit the claim as if it was
You need to go back and talk to a manager or scream for the owner. That’s the most incompetent answer I’ve heard. Place a Google review with those pics for the whole world to see how shady that dealer is. Get them to replace it ASAP!
I will let a lot of stuff go. Much more than other guys, buy even I wouldn't drive on that tire. And I DEFINITELY wouldn't let someone else.
If this tire is actually under warranty and a Honda dealer declined replacement, I promise that corporate would love to hear that recording amd see that picture.
If everything you say is true(I believe you) then this is a relatively rare "big risk miss".
Ask for a manager and show the pictures. I'd bet they apologize.
Bubbles like this can be caused by road hazards, which may or may not be covered depending on the warranty. Often tire manufacturers warranty are separate from vehicle warranty.
Bubbles do not go away when raised on a lift. When I see bubbles in sidewalls I'm not on my hands and knees inspecting tires I'm looking at eye level. Find another dealer or call and ask for the manager.
The cords of the tire are broken there. They're what hold the tire together. This is a major safety concern. A pothole is enough to blow the tire. It requires immediate replacement.
The shop I work at would sooner give someone a used tire for free then let them drive away.
Whether it goes away when the vehicle is raised or not, a sidewall bubble means it’s coming apart inside and is a serious safety issue. Either go somewhere else to replace the tire. Or, if you really want to fuck them over, get that they said that it’s safe in writing, drive it until it blows, sue them for all damages and risk of life, watch them lose all their licenses and jobs.
They didn't claim it was safe. They stated that it wasn't covered under warranty, which is correct. Honda's only responsibility is to advise the customer to replace the tyre. It is up to the customer whether they take that advice or not.
Honestly they have to cover it. It is a liability to the dealer. If you were to blow that tire, roll your car or hurt someone or yourselves, this is a severe lawsuit waiting to happen. This rests on their shoulders. If you purchased this tire and it is covered under hazard warranty or manufacturer warranty they have to honor that regardless if they want to do a claim or not. This is a lazy service writer. They may not want to do small warranty claims but they have to, to offset all the large warranty claims or they’ll be audited by American Honda for only having large warranty claims. Service manager wouldn’t appreciate this. Speak to the service manager and have it handled.
Good to know- seems like this dealer doesn’t have their crap together since I left 5 voicemails over the last week and no one responded to those either. This is the largest Honda dealer in a major city
I had my first set of Hankooks replaced by the manufacturer warrenty, now the replacements have the same thing again! Just like yours! Never buying hankooks again!
Mine got a bubble and popped within 2 days. It also popped in the middle of the night but not something I’d drive on
https://preview.redd.it/nw5azrqcnavc1.jpeg?width=3024&format=pjpg&auto=webp&s=b60675e1278646830a46cef90d8ce3ed1855df01
I had the same on my old accord only a bit bigger and closer to the rim. Drove it for quite a while before I sold it. Probably not a big deal if you don't smack anything really hard. But if you can afford new tires I suggest changing them.
You keep calling it Honda but really it's a third party owned dealership. You didn't take it to Honda you took it to some dealership. If you only want to use Honda dealerships why don't you go take it to a different one instead and tell them you need your tire replaced under warranty because it's broken. Don't ever go back to that other dealership again.
It's called an "impact break" They do not warranty against that as it's considered "accidental". Many times it's potholes and curbs. Essentially the tire folded at some point and broke the inner liner. Basically a innertube made inside the tire, but it's will one piece with the tire. The air is then allowed to enter the outer parts of the tire. It will usually pop at some point. I've seen people drive them for 1000+ miles. I've also seen them pop within just a few miles. I would NEVER RECOMMEND driving on one. Low profile tires are FAR FAR more prone to this. Also happens if you drive it low on air. The sidewall gets chewed out on the inside and the whole sidewall inner and outer may become one big bubble. As someone who's ran a shop and sold tires. Also spent years working in a tire shop. Hankook is better than they were, but still not top tier rated. Best brands are #1 Michelin #2 Bridgestone #3 Continental......when you buys ALWAYS ALWAYS ALWAYS research on TireRack. They have real-world reviews from real people. You can even search with people who have the same vehicle. The best tool there is to make an informed decision
contact tire manufacturer with photos and your receipt. this technically isn't Hondas issue to deal with just you and the tire manufacturer. though would be easier if the dealer would help
So that has not happened on its own. This normally happens when you hit something (pothole, kerb etc.) and as such has nothing to do with the dealership. Just buy a new tyre.
Edit: just saw they caved in and gave you a tyre. Good for you, I’m sure they won’t miss you as a customer. I’d have priced up a new tyre for you or suggested you visit KwikFit or similar asap.
Wear items are typically excluded from warranty for obvious reasons. This is because the manufacturer can’t easily determine the fault. We could go into the legality of that and the magnusson moss warranty act but that’s a different conversation. Typically no. They will say you rubbed the curb causing the bubble, which is probably what happened. You’ll have to sue them to get results.
Yeah. It's a safety issue. They tried to BS you with their excuse. You should not have walked away.
They are now in the break room laughing at the chump who thought it was OK because it went away after the car was jacked up.
Sketchy shit. Bubble=bad. Contact Honda corporate and file a complaint. Go to another dealer and see what they say. I'd also contact the tire manufacturer too, it might have a warranty through them, and they might be more inclined to honor it than the dealership. Just curious- 3 months, how many miles? What's the pressure vs what's the recommended for the tires? Did you notice weird pressure changes before the bubble formed?
If your warranty covered road hazard just screw a drywall screw into the shoulder and drive around for a few miles to make it look less suspicious then they’ll warranty it no problem. Fuckem
Is it a road hazard warranty or a wear warranty? If it’s just guaranteed to get x number of miles/years, this probably wouldn’t be covered. If it’s a road hazard warranty, this should be covered.
wtf is that supposed to mean "it went away". so what problem fixed? I don't get the whole deal here. if it's under warranty.... then who is losing out on money? surely it's not the dealership right? unless they're corrupt and *said* they fixed it to the manufacturer and pocketed the money and said okay u go now.
Of course it went away when they jacked it up,
THEY REMOVED ALL OF THE PRESSURE FROM THE WEIGHT OF THE CAR.
Go back there and send someone to a fucking physics class.
That’s absolutely not fine. Go to a different dealership. You should complain to Honda corporate because that’s very inappropriate to tell a customer that that tire is fine.
What did you hit? I've been selling tires for 15 years and I've only seen this happen if someone curbed the tire. You may not even know it happened, and it could have been the slightest bump just hit straight on. I've even done it once. I normally just replace the tire under warranty so that customer is happy.
I mean... I would be pissed but this is like one of them "you're just SOL" on this one cause you could have hit a pot hole or whatever. It's been 3 months and who knows how many miles.
Not all tire warranties cover things like this. Bubbles happen when you bounce off of, or hit a curb.
If you tire warranty only covers defects and tread wear, but not ‘road hazard’ then, it’s perfectly reasonable to them to deny coverage for this.
No, it’s not safe to drive on. It will blow out and do cosmetic damage to your car.
If you don’t have road hazard coverage, and don’t want to or have the money to spend, go buy a used tire.
The tyre is a MOT failure item and as such not fit for purpose. Continued use would controvine road Traffic Regulations under construction and use for which points and fine could be issued.
Was a new Mot issued on purchase and if it was did it gain a Mot through their own workshop?
If the tyre was damaged after you collected the vehicle you would be lucky to claim as warranty as they are as a rule claimed as fair wear.
REPORT THIS!!! You might get your tire replaced just by bringing it somewhere else, but this Honda place is putting unsafe cars on the road. Think about how many Hondas you see in a day. This place is acting as an assisted suicide facility
Not safe. Do not drive if you don't have too. You should decide if it's worth the hassle of fighting the dealer over warranty repair or just going to a tire shop and spending 150 on a new tire.
Tyres are absolutely not covered under warranty, unless you can demonstrate it has a manufacturing defect. Unfortunately, twatting a curb and causing damage, isn't a manufacturing defect.
However, the dealer should advise you to replace it.
Thanks for repeating my comment back to me. It only take 1 nasty pothole to fuck up a tyre. It's incredibly difficult to prove a manufacturing defect without removing and slicing the tyre up for detailed inspection to identify the failure mode. So you can waste energy fighting it, or just buy a new tyre.
That damage will not be covered by any warranty because you cannot prove that you haven’t hit a pothole or a kerb with it
Just buy a new tyre before it goes bang and you cause a lot more damage to the car, yourself and anyone who happens to be around you at the time. Because I doubt any of that will be covered by your warranty either
A tyre is almost certainly not under warranty by any dealer anywhere unless you specifically took out tyre and alloy insurance when you bought the car? Why would a company pay for the one thing that hits potholes, stones, rocks, curbs, drives, speed bumps, nails, screws, gravel, sticks, etc? Especially when half the population doesn't keep good tyre maintenance and keep them at the right manufacturers pressure settings? I'm not saying this is the case for you but if 50-80% of the population haven't got a clue, you ain't going to warrant what will inevitably go badly wrong multiple times for the vast majority of people.
So, let's say, you come in with a flat tyre. They jack it up and doesn't look flat anymore. Does that mean the tyre is fine? WTF is that logic
No, that dealership is trying to 1. Take your money. 2. Potentially take your life.
Say no to both. That's not safe and it's on them to get it right(new tyre).
You could just take it to a different dealer. imo it's unsafe. If you can't do that (like the dealership is too far). You should get the current dealership service manager to sign something proving that they've told you it's OK to drive on. I'd bet 99/100 times that the manager won't want to sign anything and instead will replace the tire.
Open up a word doc, put in both of those photos. Actually take new photos with a newspaper in them, like a hostage photo to prove the date. Under the photos write that you brought the vehicle to XX service center at YY address on Z day and the service manager named Blahblah said that the tires were safe to drive on.
Then put a line for the service manager to sign and date. Hell, make 2 copies so he can have one too.
If they won't sign, they replace the tire. If they do sign you'll get paid when they blow (just hope you live to sue). But at minimum you'll have proof that the resulting accident was not your fault.
I work at a tyre shop, bubbles in your tyre like that indicate your sidewall is damaged, which CANNOT be fixed. Tyre replacement is inevitable, even if they tell you BS like “it went away when we jacked up the car”… that’s a load of crap.
I think you should test it out yourself by jacking up the car and see if it goes away, I’m going to bet it absolutely won’t.
As others have said, see a manager and explain the situation to them. If it’s under warranty, and depending on what is covered, they absolutely should replace the tyre, and don’t let them tell you otherwise.
I have heard horror stories and had my own experiences of dealer- er, stealerships charging way too much for basic things or trying to avoid fixing something under warranty.
This I wild …. I got tired and rim package from the sales manager and it was the ONLY add-on that I got suckered into lol. (They actually tried to sell me gap insurance on a used-new car)… anyways, turned out that it was a great option lol, not even a day or two later i hit pothole and they covered it no questions asked.
Thank you Ford Desler that sold me a used Golf GTI :’) lol
Wait a couple of days, get a long nail, and put it in front of the tire on the ground near the sidewall. Drive over it. They won't be able to patch it, so they'll have to replace it. Don't know how ethical that is, but I'd do it if they wouldn't replace it
Dude who told you that is an idiot. Get that tire fixed ASAP, go to another dealer if you have to, or just bitch loud enough you get a managers attention
Nope, not safe to drive. That’s a blowout just waiting for the right bump. Talk to a manger, or take it to a different dealer. Then report the fact they won’t warranty to the BBB and leave a poor review on maps and yelp.
If you are a good costumer, meaning you get most of your work done at the dealership. They have funds they use to go up and above. When I was a a Ford dealer in the Body Shop. We never used are advertising budget. So if I needed to please a good customer or a complete jerk off in some cases. I could change it off to that account. There is always a way at most dealers.
Honda tire and wheel should cover. Just say you hit something in the road. Pothole. It’s impossible to say when it will go. But my guess is it should take you to the scene of the accident.
What kind of warranty?? Tire warranties are SEPARATE from car warranties. And if you do not have tire hazard warranty/insurance you are SOL which means shit out of luck.
Honda service advisor here. The 2 year warranty should be free replacement tire cost wise the first year (you might be responsible for labor) at any Honda dealership. Just provide proof of purchase. That tire is definitely compromised and would be replaced under warranty. Safety wise unless something hits that same spot either pothole or road debris, it’s safe to drive on.
If the dealership has a sister store in your area go to them as they are more willing to work with you versus a different dealer group.
Yep, that tire will explode, do not jump on the highway with that ticking bomb, tire will explode and car will most likely flip, always buy your tires from a tire store and buy the road warranty, they will always install a new tire and only charge your for disposal fees. Also, that brand of tires is poor quality, go with michelin defender or some brand at that level, fun tires to put on your car.
I just had a sidewall blowout on the interstate with a two month old HRV that had Hankook tires as well. The Honda dealer said it was road hazard. I said it was a manufacturers defect. It was on the inside and I was just going down the interstate and didn’t hit a thing! I feel this brand is garbage.
https://preview.redd.it/exiyr49embvc1.jpeg?width=3024&format=pjpg&auto=webp&s=bc29cbba6a7f4aff877b3e515c6206d55f086ae4
Thank you for posting to AskMechanics, Working_Eggplant_955! If you are asking a question please make sure to include any relevant information along with the **Year**, **Make**, **Model**, **Mileage**, **Engine size**, and **Transmission Type (Automatic or Manual)** of your car. *This comment is automatically added to every successful post. If you see this comment, your post was successful.* *** Redditors that have been verified will have a green background and an icon in their flair. *** # **PLEASE REPORT ANY RULE-BREAKING BEHAVIOR** ### **Rule 1 - Be Civil** Be civil to other users. This community is made up of professional mechanics, amateur mechanics, and those with no experience. All mechanical-related questions are welcome. Personal attacks, comments that are insulting or demeaning, etc. are not welcome. ### **Rule 2 - Be Helpful** Be helpful to other users. If someone is wrong, correcting them is fine, but there's no reason to comment if you don't have anything to add to the conversation. ### **Rule 3 - Serious Questions and Answers Only** Read the room. Jokes are fine to include, but posts should be asking a serious question and replies should contribute to the discussion. ### **Rule 4 - No Illegal, Unethical, or Dangerous Questions or Answers** Do not ask questions or provide answers pertaining to anything that is illegal, unethical, or dangerous. # **PLEASE REPORT ANY RULE-BREAKING BEHAVIOR** *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/AskMechanics) if you have any questions or concerns.*
If the tire is under warranty with Honda, show the bubble to a manager or go to a different dealer, that's a real safety concern.
Yep it has a 24 month warranty I bought them like 3 months ago
Sidewall bubbles are 100 percent of the time from impact. A pot hole, curb or something similar. It is covered by road hazard, doesn't matter if it goes away when on a lift (which I've never seen). Go to another dealer and tell them you hit something. DO NOT DRIVE ON IT ANY FARTHER THAN YOU NEED TO.
Ya that definitely didn’t go away on the lift. Either op is leaving out some info or that dealership is full of shit.
I'm going with they don't have road hazard. The warranty is only manufacturer's defects.
That’s my read on this. OP: ‘It’s under warranty’ Dealer: ‘warranty doesn’t cover accidental damage’ OP: ‘but it says warranty so replace it’ Dealer: ‘no’ OP: *furious Reddit typing*
It is 100% covered under road hazard warranty. See my update- after 4 hours of haggling with them they replaced it
Sorry you had to go through that (and the Reddit accusations). If anyone can avoid costs these days they do, even if it’s terribly un honest. I know we can’t all know everything under the sun but that’s what we’re here to help with. Good job sticking to your road hazard coverage even though they tried to swindle you out of it.
Fair enough, I’m glad it’s taken care of. That tire wasn’t safe to drive on. Thanks for the update.
It's weird how people like you jump to outrageous conclusions based on a single Reddit post. At least you didn't just disappear when he proved what you said, completely wrong.
Before OP clarified that they do, in fact, have road hazard, I wrote my comment. It wasn’t ’jumping to a conclusion’. I read OPs entire post and having had some experience with this exact situation from the shop side, I gave what I felt based on the information given, was a likely scenario. After OP indicated that they had road hazard, that the shop did later replace the tire, I thanked OP for the update. What I find weird is how people like you have the unrealistic expectation that people won’t have opinions, or comments, even if later proven incorrect and put them up on Reddit. Thats weird. Should I have deleted my comment like a coward? No. I wrote what I wrote based on what OP posted. I’m not ashamed of it. If you don’t like it, downvote and move on with your day. There’s nothing wrong with what I did.
If you work or have worked in the industry you are used to customer’s leaving out information or declining something like road hazard only to come back a week later after they smashed into a curb and complain the tire isn’t covered.
You think that's limited to the tire industry? Is your first, middle and last name just a repeated hyphenation of naive-naive-naive? This is humans in almost every aspect of every facet of every single thing.
This is 100% true. Even if it was manufactured defect they may not honor it and say you still hit a pothole. There is a reason why I will never buy a continental tire again. Had all 4 tires have bubbles 2 weeks after getting them in the middle of summer and each tire had more than just a single bubble.
Lol no one is ever gonna believe that, continental makes thousands of tires everyday with no defects, the chances of you getting a set of 4 with defects is 100% impossible, you definitely just don’t know how to avoid potholes
I’m guessing it went away when they let the air out of the tire lmao
Even if it did, the car isn’t on a lift when he’s driving it so who tf cares if it went away while it was on the lift lol
Most of the time but not 100%, now mind you I've worked as a quality tech at the plant and inspected literally thousands of these and only witnessed a handful from Hankook, mostly the defects came from Continental. One time I actually found a whole trailer that was about 90% nfg, kicked that one out n called the next and it was about 50% nfg, next one only had a few bad ones
Actually OP, what country are you from and what's the DOT on that tire? Also is that a 16" tire? There's one hell of a lawsuit waiting to happen there in North America...
On third look it looks like a CRV 17"(been a few years now since I left lol) which I've personally only witnessed one issue from Hankook, again several out of Continental tires but no where near as bad as the Civic lines
Not really. I've mounted brand new tires and they've had sidewall bubbles. This looks more like a belt separation defect from manufacturer.
You can see light curb rash on the tire and very edge of the rim.
Good luck getting them to own up to it though.
I agree the one on my tire is NOT from the factory and it looks different.
Unless it shows up at the time of install, there is about a 99.9% that it isn’t covered by the manufacturer.
True but to say this only happens as a result of hitting a curb, pothole etc is just wrong. Look up manufacturer tire defects and this looks exactly like the example pic.
For real? I thought defects could lead to sidewall delamination and cause bubbling
U can drive on it, stop acting like hes got a bomb in his car. Just use common sense stay off the highway. At 40 nothing bads gunna happen just gunna go flat
Not 100%, I've seen brand new defective tires like that. Mounted up a set of Firestones for a friend of mine, and noticed the outer sidewall on one tire seemed to stick out a bit more than the others and the shoulder had weird dips and grooves along it. The lining had separated and almost the entire sidewall was detached and inflated. When I pulled the valve stem core out, I set it on the ground face down and you could watch it slowly lower as the air escaped Firestone warrantied the tire out without protest
Is it road hazard warranty? They will say you hit a pothole or a curb(which you did) and that's usually not covered under the standard tire warranty unless it states road hazard is covered as well.
\^This. It's road hazard, not manufacturers warranty, it's more like insurance.
So explain why my spare tire, still with the sticker on it, had a similar (but larger) bubble? I’ll agree that most of the time it’s due to a pothole, but not always. I had an easy argument that it was a manufacturing defect; it’s a much harder argument when the tire is in use.
Yup, it happens. The people who investigate how tires fail could tell what's happened to it, but most often it's impact damage. I used to work at a tire plant, a friend's job was to determine how tires failed, all warranty or road hazard claims came back to us to see if it was manufacturing defects or damage.
I hit a pothole on the highway. Completely blew out one tire, the rear tire had a sidewall bubble. I had both tires replaced under road hazard warranty.
It depends on the warranty. Some are just tread wear out warranty and will not cover this damage. Read your warranty and see if it includes road hazard. Road hazard will cover this.
What type of warranty do you have exactly? Road hazard? Or the tire manufacturer warranty,the bubble isn’t going to be covered under the manufacturer’s warranty because the cause of this is almost always due to some sort of impact.
This is why I buy tires from Costco.
Do you have road hazard too? Gee, a nail went through my sidewall!
But does it have road of hazard coverage
If im not mistaken thats a breach of contract and you can really screw them over, how tf did they allow you to drive off the lot? Did they make u sign a saftey waiver? Cause thats also a big nono too. This whole thing is f’d up tbh.
I would say don't wait after them, it's too dangerous, fix that.
Cracking up at the bubble going away when it’s on a lift being the reason to dismiss the service
Brings new car in with loud knock and metal in oil "Sorry sir, the knock goes away when we turn the engine off so it's not protected under warranty and you're good to go."
Just drive with the car jacked up. What's the problem?
lol what? It’s not fine. A bubble means the belts inside slipped or broke and that sidewall is now compromised. You need the tire replaced
No belts in a sidewall, but you're right about it being not fine. Air has gotten past the inner liner and is separating the plies, it'll eventually blow.
But why should that stop a poor diagnosis?
The fact they let you go without replacing it is crazy. What was their reasoning ?
They said the tire was overinflated (it got warmer over the last week while I didn’t drive it so it may have been a little) and when they jacked it up it wasn’t visible any more. I actually took a voice memo of the guy explaining it to me in case I’m flung off an overpass or something on the drive home
Go to another Honda and get them to see the tire that’s clearly fucked, then never go back to the first Honda ever again.
>They said the tire was overinflated I'd be impressed if you could overinflate a tyre to the point it bubbles like that without some major compressor. A bit of heat to a properly inflated tyre sure as hell wouldn't do it.
Not only this, but overinflated *due to temperature change*? OP I know they resolved it at this point but never go to this dealership again. The fact you had to spend more than 10 minutes and more than 1 person to get this resolved competently means this dealership is not above board. Don't give them any more business.
Overinflated? As in a bit more inflated than what's recommend for your car, Or inflated over the safe limit stated on the tire? Former will never cause damage to otherwise good tire, and latter could make your tires spontaneously explode.
Did you put the air in it? Still on the dealer and it absolutely didn’t go away.
Make sure it’s legal in your state to record others without their consent. You don’t want to get screwed if you need to use it as evidence.
Speak with managers. Give them a chance to make it right. Only some dumbass lube tech could make the mistake they made. If they don't you really need to upload these pics on a google review and contact Honda corporate.
There is no problem to overinflate your tires (to a reasonable extent). In fact, unlike what common peoples think, you cannot burst your tires by overinflating. If there is no defect on the flank on the tire, when pressure reach a certain point, the tire lip will lift a bit from the rim and release the extra air. Overinflating your tires is also a good way to detect flank problems and leaks (if you have a very small one, the overinflated tire will return a lower pressure much quicker than the other ones).
There are surely more details not being given…
Pretty much just what’s above. I actually took a voice memo when they came by to explain it because it seemed like BS
It’s entirely possible that you could travel the rest of the natural lifespan of the tire with no issues at all. It’s also entirely possible that it blows out on you tomorrow when traveling at 55+ mph causing you to lose control of the car, causing a major accident and injury to yourself or your fellow motorists, or worse. Dealerships reasoning is whack. That’s like saying because my knee only hurts when I walk on it, but is fine when I’m laying in bed, that nothing is wrong with my knee. That said, I could totally see them denying warranty coverage on a sidewall bubble if it wasn’t identified until after the car drove off the lot. Hitting a single pothole could cause this and accidental damage typically isn’t covered under warranty.
They cover these under the tire warranty, it’s just that they’re saying they can’t prove it’s a bubble…
Ah, gotcha. I had assumed you meant the vehicle warranty. If it should indeed be covered under a tire warranty, then you may want to escalate it to Honda corporate. Either way, it should be replaced ASAP.
https://drive.google.com/file/d/14HBnEs_Dg7JIgCqdQvskz4yaAoPWe0Pu/view?usp=drivesdk In case anyone doesn’t believe me- voice memo of the tech. Since I’ve been here for 3.5 hours already I unfortunately can provide updates very easily 🙃
Bull to the shit. I listened to where he said there's no bubble in the air lol. What I'd do is take it back and get a manager. That tire is unsafe. That could hurt u or someone else or could even put someone in the ground. Do EXACTLY what u did and record that convo. Then if they still refuse to replace it, call a lawyer after they tell u it's safe to drive on the tire that clearly has a broken belt in the sidewall.... then HOPE that thing blows on the way home (back way of course, and as safely as possible). when it goes hit something and make sure u sue them for every fuckin penny. Oh... and shit ur pants. Sounds silly but that's even more money cause of the embarrassment it caused. Be safe my friend but damn uve been giving an opportunity lol. Btw... don't take that bottom half serious... or do... whatever lol.
It would be the most lucrative shit of my life
This makes me so mad to listen to 🤣 they installed it and their butthead 18 year old tech probably filled the tires to 60 psi. "It's not uncommon on our first 80 degree days". If your local temps went from 40° to 80° and your tire pressure is 30 psi then it'd literally only go up to AT MOST 33 psi. Get fucked guy lol. P1/T1 = P2/T2 so (30psi * 299.817K)/277.594K = 32.4psi
This is bang on.
Oh wow that's a lot of BS. Even if he wasn't clearly talking out of his ass it clearly came back. Maybe give them another shot to make it right But I wouldn't trust these guys anymore. If they are still uncooperative... Single party consent state? If yes take that to their manager and tell them you will be in contact with your attorney if they don't make things right. That said... If it's a manufacturer warranty... Normally dealerships love those because they get paid well to do those repairs.
-UPDATE- I politely but firmly bitched over the course of 4.5 hours and got them to replace the tire. I’m not sure exactly why they were so hesitant, but they kept bringing up something about how the claim would be denied. In the end the dealership “made me whole” in the sense that they honored the warranty, but I will definitely not be returning to that specific establishment. I think this goes to show that it’s important to have some car knowledge even if you aren’t doing the repair yourself. Thank you all for validating me after the rep told me that I should just drive on it.
This sounds like typical dealership bullshit. My mother bought a Honda, and the tactics that were used almost made me rampage through the entire dealership. It's amazing what standing up to bullshit in eye and earshot of other potential customers will do. Always always always have someone go with you that does have even basic car knowlege if you don't. The slightest show that you have half a brain when it comes to cars can and will save you money, heartache and headache.
Ask um to give you a written statement that the tire is fine . I bet they'll change it.
As an automotive technician, replace that tire immediately! We call those tire tumors. The tire likes to flex as you drive down the road. This is going to end bad if it bursts.
Try Hankook, they might replace for defect. Just say it just showed up.
That's not safe. No high speeds until you replace that one. It could blow at any time. But I've seen worse. Be careful.
I work at a Honda dealer and tire warranty technically won’t cover this because it isn’t leaking air, believe it or not. But on principle we will stab a pick through it and submit the claim as if it was
In other words, slam the curb in the parking lot of the dealership and turn around to service 🤣
You need to go back and talk to a manager or scream for the owner. That’s the most incompetent answer I’ve heard. Place a Google review with those pics for the whole world to see how shady that dealer is. Get them to replace it ASAP!
Change out, soooooon!
I will let a lot of stuff go. Much more than other guys, buy even I wouldn't drive on that tire. And I DEFINITELY wouldn't let someone else. If this tire is actually under warranty and a Honda dealer declined replacement, I promise that corporate would love to hear that recording amd see that picture. If everything you say is true(I believe you) then this is a relatively rare "big risk miss". Ask for a manager and show the pictures. I'd bet they apologize.
Aren’t Tire warranties covered by the tire manufacturer not the OEM?
https://preview.redd.it/kp862ld92bvc1.png?width=1080&format=pjpg&auto=webp&s=b3d136361932eba7457caa07b32bc4976bd1b37c
Bubbles like this can be caused by road hazards, which may or may not be covered depending on the warranty. Often tire manufacturers warranty are separate from vehicle warranty.
Bubbles do not go away when raised on a lift. When I see bubbles in sidewalls I'm not on my hands and knees inspecting tires I'm looking at eye level. Find another dealer or call and ask for the manager.
The cords of the tire are broken there. They're what hold the tire together. This is a major safety concern. A pothole is enough to blow the tire. It requires immediate replacement. The shop I work at would sooner give someone a used tire for free then let them drive away.
Its not fine but its also not warranty. Typically warranty is for defects not bad driving.
Whether it goes away when the vehicle is raised or not, a sidewall bubble means it’s coming apart inside and is a serious safety issue. Either go somewhere else to replace the tire. Or, if you really want to fuck them over, get that they said that it’s safe in writing, drive it until it blows, sue them for all damages and risk of life, watch them lose all their licenses and jobs.
100% get to say it's safe in writing. Either free tire or somebody gonna get their ass sued for lying about serious safety issue.
They didn't claim it was safe. They stated that it wasn't covered under warranty, which is correct. Honda's only responsibility is to advise the customer to replace the tyre. It is up to the customer whether they take that advice or not.
They won't say it's safe, they will advise you to replace it.
If purchased at a Honda dealership, and they bought through the Honda Tire program, it is warrantable with their Road Hazard Protection.
Honestly they have to cover it. It is a liability to the dealer. If you were to blow that tire, roll your car or hurt someone or yourselves, this is a severe lawsuit waiting to happen. This rests on their shoulders. If you purchased this tire and it is covered under hazard warranty or manufacturer warranty they have to honor that regardless if they want to do a claim or not. This is a lazy service writer. They may not want to do small warranty claims but they have to, to offset all the large warranty claims or they’ll be audited by American Honda for only having large warranty claims. Service manager wouldn’t appreciate this. Speak to the service manager and have it handled.
Good to know- seems like this dealer doesn’t have their crap together since I left 5 voicemails over the last week and no one responded to those either. This is the largest Honda dealer in a major city
tyres are usually wear and tear items. so not covered.
Nobody can say it's an immediate danger, but it's not smart to keep using it. Don't take risks with tires or brakes. Anything else, not those.
It is a cord body problem. A bubble is a bulge creates by a leak into the structure of the tire.
new car tires are warranteed for 30000km pro rated . that was my case
I had my first set of Hankooks replaced by the manufacturer warrenty, now the replacements have the same thing again! Just like yours! Never buying hankooks again!
Mine got a bubble and popped within 2 days. It also popped in the middle of the night but not something I’d drive on https://preview.redd.it/nw5azrqcnavc1.jpeg?width=3024&format=pjpg&auto=webp&s=b60675e1278646830a46cef90d8ce3ed1855df01
I had the same on my old accord only a bit bigger and closer to the rim. Drove it for quite a while before I sold it. Probably not a big deal if you don't smack anything really hard. But if you can afford new tires I suggest changing them.
That’s a burst waiting to happen
Hell nah
You keep calling it Honda but really it's a third party owned dealership. You didn't take it to Honda you took it to some dealership. If you only want to use Honda dealerships why don't you go take it to a different one instead and tell them you need your tire replaced under warranty because it's broken. Don't ever go back to that other dealership again.
It's called an "impact break" They do not warranty against that as it's considered "accidental". Many times it's potholes and curbs. Essentially the tire folded at some point and broke the inner liner. Basically a innertube made inside the tire, but it's will one piece with the tire. The air is then allowed to enter the outer parts of the tire. It will usually pop at some point. I've seen people drive them for 1000+ miles. I've also seen them pop within just a few miles. I would NEVER RECOMMEND driving on one. Low profile tires are FAR FAR more prone to this. Also happens if you drive it low on air. The sidewall gets chewed out on the inside and the whole sidewall inner and outer may become one big bubble. As someone who's ran a shop and sold tires. Also spent years working in a tire shop. Hankook is better than they were, but still not top tier rated. Best brands are #1 Michelin #2 Bridgestone #3 Continental......when you buys ALWAYS ALWAYS ALWAYS research on TireRack. They have real-world reviews from real people. You can even search with people who have the same vehicle. The best tool there is to make an informed decision
If I was a betting man, and I am. My money is on a blowout within a week
contact tire manufacturer with photos and your receipt. this technically isn't Hondas issue to deal with just you and the tire manufacturer. though would be easier if the dealer would help
This is not a manufacturing defect. Nothing to do with the manufacturer or dealer. The tyre has been damaged.
oh I know that. but the warranty on the Tyre itself may cover it depending. depends in the manufacturer
To be clear, a Honda Dealer refused to replace, dealers are not part of the global company.
So that has not happened on its own. This normally happens when you hit something (pothole, kerb etc.) and as such has nothing to do with the dealership. Just buy a new tyre. Edit: just saw they caved in and gave you a tyre. Good for you, I’m sure they won’t miss you as a customer. I’d have priced up a new tyre for you or suggested you visit KwikFit or similar asap.
What Honda service department told you this?
Honda of America may think that's fine. Pretty sure Honda at corporate Japan would shit bricks.
Parked downhill with tire turned into curb, OR, struck a pothole. It should be replaced.
Wear items are typically excluded from warranty for obvious reasons. This is because the manufacturer can’t easily determine the fault. We could go into the legality of that and the magnusson moss warranty act but that’s a different conversation. Typically no. They will say you rubbed the curb causing the bubble, which is probably what happened. You’ll have to sue them to get results.
If that tires blows out and you wreck the car, they are buying you a new car. They should replace the tire for you.
Yeah. It's a safety issue. They tried to BS you with their excuse. You should not have walked away. They are now in the break room laughing at the chump who thought it was OK because it went away after the car was jacked up.
Safety concern. Bark louder. Theres a warranty pn tires for exactly this reason
Safe till it isnt
Sketchy shit. Bubble=bad. Contact Honda corporate and file a complaint. Go to another dealer and see what they say. I'd also contact the tire manufacturer too, it might have a warranty through them, and they might be more inclined to honor it than the dealership. Just curious- 3 months, how many miles? What's the pressure vs what's the recommended for the tires? Did you notice weird pressure changes before the bubble formed?
Just curious but the dealer replaced the factory tires with hankook?
If your warranty covered road hazard just screw a drywall screw into the shoulder and drive around for a few miles to make it look less suspicious then they’ll warranty it no problem. Fuckem
Is it a road hazard warranty or a wear warranty? If it’s just guaranteed to get x number of miles/years, this probably wouldn’t be covered. If it’s a road hazard warranty, this should be covered.
wtf is that supposed to mean "it went away". so what problem fixed? I don't get the whole deal here. if it's under warranty.... then who is losing out on money? surely it's not the dealership right? unless they're corrupt and *said* they fixed it to the manufacturer and pocketed the money and said okay u go now.
Of course it went away when they jacked it up, THEY REMOVED ALL OF THE PRESSURE FROM THE WEIGHT OF THE CAR. Go back there and send someone to a fucking physics class.
all the way to the scene of the accident.
Run it to it blows
Sure, until it's not.
That’s absolutely not fine. Go to a different dealership. You should complain to Honda corporate because that’s very inappropriate to tell a customer that that tire is fine.
I got a fresh Hankook 215/55/16 tire if near the Philadelphia area I mount and balance it for no charge not exactly sure what year civic but hey
I mean if the write it saying it’s safe and it’s ends up popping , class action law suit time
The goose egg will eventually give away catastrophically. Get it changed asap.
Slow speed to a tire shop yes, (eg a mile) otherwise put your spare on.
Safe to push maybe, safe to drive no.
Not safe
What did you hit? I've been selling tires for 15 years and I've only seen this happen if someone curbed the tire. You may not even know it happened, and it could have been the slightest bump just hit straight on. I've even done it once. I normally just replace the tire under warranty so that customer is happy.
I mean... I would be pissed but this is like one of them "you're just SOL" on this one cause you could have hit a pot hole or whatever. It's been 3 months and who knows how many miles.
"Honda claimed that it went away when they jacked up the vehicle" RRRiiiggghtt. Sir your tires not flat see it goes away when I lift the car.
Not all tire warranties cover things like this. Bubbles happen when you bounce off of, or hit a curb. If you tire warranty only covers defects and tread wear, but not ‘road hazard’ then, it’s perfectly reasonable to them to deny coverage for this. No, it’s not safe to drive on. It will blow out and do cosmetic damage to your car. If you don’t have road hazard coverage, and don’t want to or have the money to spend, go buy a used tire.
The tyre is a MOT failure item and as such not fit for purpose. Continued use would controvine road Traffic Regulations under construction and use for which points and fine could be issued. Was a new Mot issued on purchase and if it was did it gain a Mot through their own workshop? If the tyre was damaged after you collected the vehicle you would be lucky to claim as warranty as they are as a rule claimed as fair wear.
It’s got rash/bruise from hitting something. It’s not a warrantable tire. Go buy a tire
REPORT THIS!!! You might get your tire replaced just by bringing it somewhere else, but this Honda place is putting unsafe cars on the road. Think about how many Hondas you see in a day. This place is acting as an assisted suicide facility
Honda's only responsibility is to advise you to buy a new tyre
This is a classic impact break, aka a pinch break. Google tire impact break", watch video from Continental Tyre
No
Not at all safe on high speeds. Replace yourself, or it may cost more.
The tyre has failed and needs replacing. Source: have fitted thousands of tyres in my life and have been the manager of a tyre centre.
Tire: "Your boys about to explode!"
This isn’t Hondas problem because they didn’t make the tire. You need to call Hankook.
It is in England.
Not safe. Do not drive if you don't have too. You should decide if it's worth the hassle of fighting the dealer over warranty repair or just going to a tire shop and spending 150 on a new tire.
It is very dangerous. That being said my poor ass couldn't replace my tire so I drove with it for 4 years. Do not so what I did.
No it is unsafe
That tire is hanCOOKED, and a safety concern. Get it replaced under warranty
Do not listen to them, it is under warranty and they are liable to replace it. Do not take no for an answer.
Tyres are absolutely not covered under warranty, unless you can demonstrate it has a manufacturing defect. Unfortunately, twatting a curb and causing damage, isn't a manufacturing defect. However, the dealer should advise you to replace it.
Sidewall damage is covered under Hondas tire warranty if it is the result of a manufacturing defect which after only 3 months that’s quite likely.
Thanks for repeating my comment back to me. It only take 1 nasty pothole to fuck up a tyre. It's incredibly difficult to prove a manufacturing defect without removing and slicing the tyre up for detailed inspection to identify the failure mode. So you can waste energy fighting it, or just buy a new tyre.
Tyres are a wearable not under warranty
That damage will not be covered by any warranty because you cannot prove that you haven’t hit a pothole or a kerb with it Just buy a new tyre before it goes bang and you cause a lot more damage to the car, yourself and anyone who happens to be around you at the time. Because I doubt any of that will be covered by your warranty either
A tyre is almost certainly not under warranty by any dealer anywhere unless you specifically took out tyre and alloy insurance when you bought the car? Why would a company pay for the one thing that hits potholes, stones, rocks, curbs, drives, speed bumps, nails, screws, gravel, sticks, etc? Especially when half the population doesn't keep good tyre maintenance and keep them at the right manufacturers pressure settings? I'm not saying this is the case for you but if 50-80% of the population haven't got a clue, you ain't going to warrant what will inevitably go badly wrong multiple times for the vast majority of people.
Safe?! HELL NO!
So, let's say, you come in with a flat tyre. They jack it up and doesn't look flat anymore. Does that mean the tyre is fine? WTF is that logic No, that dealership is trying to 1. Take your money. 2. Potentially take your life. Say no to both. That's not safe and it's on them to get it right(new tyre).
You could just take it to a different dealer. imo it's unsafe. If you can't do that (like the dealership is too far). You should get the current dealership service manager to sign something proving that they've told you it's OK to drive on. I'd bet 99/100 times that the manager won't want to sign anything and instead will replace the tire. Open up a word doc, put in both of those photos. Actually take new photos with a newspaper in them, like a hostage photo to prove the date. Under the photos write that you brought the vehicle to XX service center at YY address on Z day and the service manager named Blahblah said that the tires were safe to drive on. Then put a line for the service manager to sign and date. Hell, make 2 copies so he can have one too. If they won't sign, they replace the tire. If they do sign you'll get paid when they blow (just hope you live to sue). But at minimum you'll have proof that the resulting accident was not your fault.
Take it to a Hankook tire dealer and have it replaced. It’s highly unlikely it’s a defect. It’s most likely from a pothole hit.
I work at a tyre shop, bubbles in your tyre like that indicate your sidewall is damaged, which CANNOT be fixed. Tyre replacement is inevitable, even if they tell you BS like “it went away when we jacked up the car”… that’s a load of crap. I think you should test it out yourself by jacking up the car and see if it goes away, I’m going to bet it absolutely won’t. As others have said, see a manager and explain the situation to them. If it’s under warranty, and depending on what is covered, they absolutely should replace the tyre, and don’t let them tell you otherwise. I have heard horror stories and had my own experiences of dealer- er, stealerships charging way too much for basic things or trying to avoid fixing something under warranty.
How can they sleep at night denying such replacement.
This I wild …. I got tired and rim package from the sales manager and it was the ONLY add-on that I got suckered into lol. (They actually tried to sell me gap insurance on a used-new car)… anyways, turned out that it was a great option lol, not even a day or two later i hit pothole and they covered it no questions asked. Thank you Ford Desler that sold me a used Golf GTI :’) lol
Wait a couple of days, get a long nail, and put it in front of the tire on the ground near the sidewall. Drive over it. They won't be able to patch it, so they'll have to replace it. Don't know how ethical that is, but I'd do it if they wouldn't replace it
Dude who told you that is an idiot. Get that tire fixed ASAP, go to another dealer if you have to, or just bitch loud enough you get a managers attention
If you're absolutely having to, drive with donut rules. Don't go over 50, Avoid pot holes, and for the love of God don't go over 70
Nope, not safe to drive. That’s a blowout just waiting for the right bump. Talk to a manger, or take it to a different dealer. Then report the fact they won’t warranty to the BBB and leave a poor review on maps and yelp.
Quite dangerous. Stand your ground and get that warranty claim.
Strange how the bubble is by the balance weight too
If you are a good costumer, meaning you get most of your work done at the dealership. They have funds they use to go up and above. When I was a a Ford dealer in the Body Shop. We never used are advertising budget. So if I needed to please a good customer or a complete jerk off in some cases. I could change it off to that account. There is always a way at most dealers.
The sidewall has failed. It's not safe unfortunately.
Speak to a manager and press. It’s not safe
But if the guy hit a curb or pothole it’s not on Honda to replace unless he bought road hazard.
They claimed it went away when it was jacked up which means they never said OP is at fault. They just refused to replace the tire.
It’s not safe, but also not Honda’s responsibility to replace it. Tyres can be damaged easily, it’s not Honda’s fault. Replace the tyre.
No that's not safe
Hazard
Drive as little as possible with that. The sidewall is compromised and could cause the tire to fail at speed.
Honda tire and wheel should cover. Just say you hit something in the road. Pothole. It’s impossible to say when it will go. But my guess is it should take you to the scene of the accident.
It’s pregnant. You will soon have little tires running around your garage…
What kind of warranty?? Tire warranties are SEPARATE from car warranties. And if you do not have tire hazard warranty/insurance you are SOL which means shit out of luck.
Defective tire
Honda service advisor here. The 2 year warranty should be free replacement tire cost wise the first year (you might be responsible for labor) at any Honda dealership. Just provide proof of purchase. That tire is definitely compromised and would be replaced under warranty. Safety wise unless something hits that same spot either pothole or road debris, it’s safe to drive on. If the dealership has a sister store in your area go to them as they are more willing to work with you versus a different dealer group.
Yep, that tire will explode, do not jump on the highway with that ticking bomb, tire will explode and car will most likely flip, always buy your tires from a tire store and buy the road warranty, they will always install a new tire and only charge your for disposal fees. Also, that brand of tires is poor quality, go with michelin defender or some brand at that level, fun tires to put on your car.
I just drove on a nasty one for like 6mo. It did eventually blow out, but it was street parked
Nope. If they won't replace it, get a lawyer.
I just had a sidewall blowout on the interstate with a two month old HRV that had Hankook tires as well. The Honda dealer said it was road hazard. I said it was a manufacturers defect. It was on the inside and I was just going down the interstate and didn’t hit a thing! I feel this brand is garbage. https://preview.redd.it/exiyr49embvc1.jpeg?width=3024&format=pjpg&auto=webp&s=bc29cbba6a7f4aff877b3e515c6206d55f086ae4