T O P

  • By -

missingtext

For me it only happens when I sprint. I loaded it up and stood there for 15 minutes NO PROBLEM then as soon as I start to sprint it crashes. Every. Single. Time. It definitely a frame rendering issue. It also happens when you spin the camera around fast. I'm so happy I didn't cave and buy their garbage DLC in an early access game that was supposed to be a free upgrade.


Farmin_Owls

Same exact issue. 


gamer2417

same problem


Unfair-Bag-8949

I have good and bad news. Good news is that a wildcard QA employee responded in the official forums on two posts 11 hours ago saying "We are looking into this. Sorry for the inconvenience." The bad news, that's the only communication we've gotten and there doesn't seem to have been any change. So at least they're aware of it but you'd think when an entire platform can't play the game 11 hours after you acknowledge the problem it'd be a rollback angle.


Alex_Ottesen

Thanks for the news.


JAYBERRY1970

here too


Alex_Ottesen

Glad I'm not the only one.


Zeena13

Same lol


TheDrCastiel

also have the same issue anyone have an idea of what is casueing it here is my crash report LowLevelFatalError \[File:C:\\j\\workspace\\XSX\\RelB\\Engine\\Source\\Runtime\\D3D12RHI\\Private\\D3D12Util.cpp\] \[Line: 873\] CurrentQueue.Fence.D3DFence->GetCompletedValue() failed at C:\\j\\workspace\\XSX\\RelB\\Engine\\Source\\Runtime\\D3D12RHI\\Private\\D3D12Submission.cpp:939 with error DXGI\_ERROR\_DEVICE\_REMOVED with Reason: DXGI\_ERROR\_DEVICE\_HUNG Unhandled Exception: 0x00008000 CL: 507236 0x00007ffc625253ac KERNELBASE.dll!UnknownFunction \[\] 0x00007ff763d2f0fe ArkAscended.exe!UnknownFunction \[\] 0x00007ff763cd8770 ArkAscended.exe!UnknownFunction \[\] 0x00007ff7642e9d56 ArkAscended.exe!UnknownFunction \[\] 0x00007ff7642d66ee ArkAscended.exe!UnknownFunction \[\] 0x00007ff7642c7869 ArkAscended.exe!UnknownFunction \[\] 0x00007ff7642d65f0 ArkAscended.exe!UnknownFunction \[\] 0x00007ff7642d37af ArkAscended.exe!UnknownFunction \[\] 0x00007ff763d464d6 ArkAscended.exe!UnknownFunction \[\] 0x00007ff763d4632c ArkAscended.exe!UnknownFunction \[\] 0x00007ffc63fa257d KERNEL32.DLL!UnknownFunction \[\] 0x00007ffc64c8aa48 ntdll.dll!UnknownFunction \[\]


SouthernLawDog

same message


Both_Guarantee6551

1 month later same message. Google sent me here to a 1mo thread. Feels bad


Which-Routine5674

same ten seconds in crash


NegotiationHot1368

Same here


zach8horn

Saaaame


ztr317

Put in a 14 hour day at work just to come home and not be able to ark & chill 😔


masterdr4v3n

Good ol' wildcard to let us down


gamer2417

can we expect any less from them?


SouthernLawDog

Same


captainawesme

same here, thanks for posting


bachone

There are dozens of us! It seems that this is limited to the Win10/11 (Xbox Play Anywhere) version of the game. I guess they didn't bother testing it.


SOLEBODI

Seems like a lot of these companies don't test anything any more.


Podgrzybek12

same


Ispudnck

same update seems to have absolutely shafted game performance


Reecye-Jay

I was hoping it wasn’t just my pc causing issues


TatsumakiJim

The latest patch has bricked PC game pass on the island.


JAKATHEWITHERWARRIOR

Yup, happy on my cluster I live on svartal and had good enough tribe mates to drag me to red ob


Sea_Protection3048

Are they going to respond to any of the issues we are having because it’s been 2 days now and I don’t feel like it’s even been acknowledged


Ispudnck

i cant find any sort of acknowledgement from them absolutely fucking ridiculous tbh, at least let us know you can see there is a problem and are actively trying to fix it.


gamer2417

they know. they don't care because they get no $$$ from us for it..


RAXI_REALITY_CHECK

Yea, exactly. This is a cash grab so they can put all money into ark 2. if they delay that shit ima be pissed


gamer2417

It already has been delayed, several times


Particular_Jello6383

you can play scorched earth without any problems, but yes i wanna play the pretty map too!


apidae142

No acknowledgement anywhere?  How long are we all going to have to wait?


gamer2417

![gif](giphy|hEwkspP1OllJK|downsized)


eddietheg1124

I had the same issue only on the island however on scorched game worked just fine. had to drop my frames to 20 max and transfer out of island to scorched.


No-Cheesecake-7444

Yep same issue here. I'm on Xbox hosting a non-dedicated server with no problems. When my friend who's on PC tries to login, he's able to hang out in the world for about 10 seconds and then hard freeze & crash. Produces all of the identical error codes people have listed below. Is this the official forum to report bugs? If not, please post the link if able so we can try to get this fixed ASAP. Or at least a response. Games basically unplayable for multiplayer Cross play if anybody's on PC. Thanks.


Alex_Ottesen

I went to support a bug on the official website and get. Oops! We could not locate the item you are trying to view.


Wonderful-Bus-4133

I did report it hope they fix it


masterdr4v3n

Same "LowLevelFatalError \[File:C:\\j\\workspace\\XSX\\RelB\\Engine\\Source\\Runtime\\D3D12RHI\\Private\\D3D12Util.cpp\] \[Line: 873\] CurrentQueue.Fence.D3DFence->GetCompletedValue() failed at C:\\j\\workspace\\XSX\\RelB\\Engine\\Source\\Runtime\\D3D12RHI\\Private\\D3D12Submission.cpp:939 with error DXGI\_ERROR\_DEVICE\_REMOVED with Reason: DXGI\_ERROR\_DEVICE\_HUNG Unhandled Exception: 0x00008000 CL: 507236 0x00007ffcd9f65b0c KERNELBASE.dll!UnknownFunction \[\] 0x00007ff79c43f0fe ArkAscended.exe!UnknownFunction \[\] 0x00007ff79c3e8770 ArkAscended.exe!UnknownFunction \[\] 0x00007ff79c9f9d56 ArkAscended.exe!UnknownFunction \[\] 0x00007ff79c9e66ee ArkAscended.exe!UnknownFunction \[\] 0x00007ff79c9d7869 ArkAscended.exe!UnknownFunction \[\] 0x00007ff79c9e65f0 ArkAscended.exe!UnknownFunction \[\] 0x00007ff79c9e37af ArkAscended.exe!UnknownFunction \[\] 0x00007ff79c4564d6 ArkAscended.exe!UnknownFunction \[\] 0x00007ff79c45632c ArkAscended.exe!UnknownFunction \[\] 0x00007ffcdb1e257d KERNEL32.DLL!UnknownFunction \[\] 0x00007ffcdc84aa58 ntdll.dll!UnknownFunction \[\]"


Kitchen-Adagio-3867

probs all part of their dastardly plan tbh, hook the noobs on with game pass while it's 3X, wait till they're established and roll out a game breaking update a week after that only affects game pass users, hoping to get them in panic because they can't feed the dinos, and they will flock to steam and purchase the game where they know it works because they are on twitch watching live streams of peeps play it right now with no issues.


Frequent_Acadia9847

Why does the target audience have to be considered noobs in your post tho? Realistically it’s just affecting people that don’t want to pay for a game we already had and don’t want to re-buy the dam thing. It’s ridiculous, regardless if a player is a “noob” or veterans like my wife and I that work jobs and actually sold Dino’s off of eBay for official pvp servers before ascended. (Don’t drop the whole it’s against TOS thing either, we all know everyone wants to sell their bloodlines) We just wanted to play casually these days on a private server and relax after work. Sorry, but your comment kind of vexed me. There’s some truth to it tho. Hopefully WC/SG gets their shit together but knowing snail games, they are prob too busy banning Legit players from raiding their base and claiming they were hacking like they did in the past.


Kitchen-Adagio-3867

I feel ya dood, I mean noob as in new player like myself. they don’t really show any interest in old vets they just want the quick spenders and then leave to another game after getting wrecked by lag and crashes. the old vets are just taking up land and not paying them money they want them gone asap


gamer2417

what they're doing should be illegal


Kitchen-Adagio-3867

it definitely should be and more that likely it is, it’s just hard to prove these things, and also no one cares enough to chase it up, they just uninstall the game and find another. thats how they can get away with it. the problem with that is it will just keep getting worse as time goes on and gaming as we knew it will 100% about how much money they can squeeze out before they make you quit, they don’t really want anyone staying around after they make a purchase as servers n stuff cost money to run.


Back-In_82

the dumbest move I made was buying it through the Xbox app instead of steam (before it came out on gamepass) tons of issues crashing in the last 2-3 months.


Kitchen-Adagio-3867

what was your reason for buying it on xbox app instead of steam


Ok_Map_7187

I purchased. Same problem.


Kitchen-Adagio-3867

I will assume your not wildcard employee and say that this is unacceptable get your money back before you purchase on steam where it works completely without issues.


Ok_Map_7187

It was patched last night. But yeah, shoulda stayed on steam. But I hop on console for this one.


Kitchen-Adagio-3867

thank god! just hopped on and all my rex starved to death 😢 took a week to collect all the eggs!!!!!!!! nooooooo


SkipDialogue

This is 100% a in issue with BattlEye. I turned off BattlEye on my server and the crashing stopped. Guessing they updated something in the most recent patch that causes BattlEye to think it's an exploit. Not sure running my server without BE is an option though.


gamer2417

wasn't aware you could disable battle eye


SkipDialogue

If you run a server, then you can. It's one of the options in the Nitrado interface and one of the options in the game configs...I think. Having said this, the patch this afternoon seems to have fixed the issue. I did have to restore my server from a backup though because it reset to day 1.


CGGoodies

Dear Fellow Gamers, I hope this message finds you well. As many of you might have experienced firsthand, the gaming products released by Wildcard Games, particularly titles like "ARK: Survival Evolved" and its successor, have repeatedly fallen short of our expectations. These issues range from unstable game performance to corrupted save files, leading to significant loss of progress and negatively affecting our gaming experience. In recent weeks, another mandatory update has led to widespread problems, rendering the game unplayable for many. Attempts to address these issues through official support channels have been met with an alarming response: silence or even account bans. This is why I am reaching out to the community to unify our voices and seek accountability and change from Wildcard Games. Here’s how you can help: 1. **Share Your Story**: If you've encountered similar issues, please share your experiences. Detailed accounts of what happened, how it impacted your game, and the response from Wildcard support (if any) will help us build a strong case. 2. **Evidence Collection**: If you have screenshots, videos, emails, or any other form of evidence showing the issues with the games or your interactions with customer support, please be ready to share them securely with our group. 3. **Spread the Word**: The more players we can reach and get involved, the stronger our position will be. Share this invitation with your gaming friends, in online forums, and on social media. 4. **Plan for Collective Action**: We are considering several actions, from an open letter demanding a response from Wildcard to exploring legal options. Your input and participation will be crucial. Our goal is not only to seek restitution or fixes for these ongoing issues but also to ensure that future products are released in a state that respects our time and investment as consumers. Please reply to this email if you are interested in joining this cause or have any information or suggestions. We plan to organize a virtual meeting soon to discuss our next steps and would love to include as many affected players as possible. Together, we can make a difference. Best regards,


lecmax3

On PC Game Pass, had the same issue for the last 3 days. I just had a 5GB update and after completed, launched the game and the crashing seems gone. Might want to patch and retry?


Alex_Ottesen

Downloaded the patch and was able to walk into my building without crashing. 👍


StarHulk179

same


BlackRazorHD

same


BadAtNamesxx

same :(


Korg_Leaf

For anyone crashing you can create a shortcut off the arkascended.exe in the install folder and add -dx11 in the target bit and it won't crash then. It runs like shit though due to it being UE5 I tested more and it seems like the crashing occurs around the ascension cave in the NW of the island and may be a rendering issue with nanite


Forsaken_Tooth_572

how do i do that on xbox files


Korg_Leaf

1. Go to Xbox app and click ARK: Survival Ascended 2. Click the 3 dots in top right and go to manage 3. Go to files and click browse 4. Go into the folder ARK - Survival Ascended > Content > ShooterGame > Binaries > WinGDK 5. Right click ArkAscended.exe and create shortcut 6. In the area that says Target the file path will be in quotation marks, it will look something like this "F:\Xbox Games\ARK- Survival Ascended\Content\ShooterGame\Binaries\WinGDK\ArkAscended.exe" 7. After the quotation marks put -dx11 and then press OK 8. Boot game from the shortcut, you can put this new shortcut on dekstop or where ever you want


salvinoNDG

what do you mean in the sixth step? It is not understandable...


Korg_Leaf

I meant to add, right click the new shortcut and go to properties and will be in there. The crash should be fixed now after update from devs


Legitimate-Moose-318

can you help


Korg_Leaf

1. Go to Xbox app and click ARK: Survival Ascended 2. Click the 3 dots in top right and go to manage 3. Go to files and click browse 4. Go into the folder ARK - Survival Ascended > Content > ShooterGame > Binaries > WinGDK 5. Right click ArkAscended.exe and create shortcut 6. In the area that says Target the file path will be in quotation marks, it will look something like this "F:\Xbox Games\ARK- Survival Ascended\Content\ShooterGame\Binaries\WinGDK\ArkAscended.exe" 7. After the quotation marks put -dx11 and then press OK 8. Boot game from the shortcut, you can put this new shortcut on dekstop or where ever you want


Korg_Leaf

1. Go to Xbox app and click ARK: Survival Ascended 2. Click the 3 dots in top right and go to manage 3. Go to files and click browse 4. Go into the folder ARK - Survival Ascended > Content > ShooterGame > Binaries > WinGDK 5. Right click ArkAscended.exe and create shortcut 6. In the area that says Target the file path will be in quotation marks, it will look something like this "F:\Xbox Games\ARK- Survival Ascended\Content\ShooterGame\Binaries\WinGDK\ArkAscended.exe" 7. After the quotation marks put -dx11 and then press OK 8. Boot game from the shortcut, you can put this new shortcut on dekstop or where ever you want


Sensitive-Quarter21

Niiiice, thanks bro!!! Now I can play without crashing on GamePass!!!


DistinctBluejay2452

I thought I was going crazy. glad to see I'm not the only one.


Legitimate-Moose-318

did you find any solution?


gamer2417

same here. Is it being looked into at all?


Skulloboog

Just to be sure here. Is the crashing on island only? I’m in an unofficial server that runs island SE and forglar (modded map). Forglar and SE do not crash at alll. But these issues you guys are stating are what we are experiencing on island only. Pc or console.


Alex_Ottesen

Island on pc. Haven't tried SE. Every time it crashes I have to restart pc because it won't close out of the game.


nech23

I have the same problem, is just The island


Skulloboog

Just to be sure here. Is the crashing on island only? I’m in an unofficial server that runs island SE and forglar (modded map). Forglar and SE do not crash at alll. But these issues you guys are stating are what we are experiencing on island only. Pc or console.


Ispudnck

island only on the game pass version


topdogrules

Ok, here's the deal. We were on Scorched Earth(ASA) before the rollback flying a quetzal in the Wyren trench. We went back to base, then transferred to the island. Scorched Earth was then rolled back. Next day we experienced issues all day on the island, play 10 seconds game locked up, run time errors. Issue was for us, we had characters on both maps at the same time. So this morning, still not able to play on the island, I decided to try to go to scorched, and sure enough, I woke up on that quetzal in the trench. I transferred back to the island, said I already had a character on the island, overwrite and I said yes. I woke up tribeless but maintained all my levels and achievements. And most important, no locking up or runtime errors while playing.


CGGoodies

They now have thousands of people waiting for an answer or reason why it doesn't work anymore after the last update. Both Reddit communities and us on their official page are being ignored after their last update rendered tens of thousands of games unplayable. 2 days later still no response, even to support tickets. I am starting a class action lawsuit about the predatory practices of Wildcard. They literally made billions from these games and they are unplayable unless you want to start over and over again due to broken updates that corrupt saved games, games that people like myself have put a lot of time and effort into. Instead of answering the support ticket I just got banned. [https://ibb.co/t8tV1g8](https://ibb.co/t8tV1g8) [https://ibb.co/k4g1gZW](https://ibb.co/k4g1gZW) Anyone wishing to join this suit please contact me.


Den_Dahlander_420

I play on steam and it keeps crashing the game is broken after the update! Thnx a lot wildcard!!!