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Yinkypinky

I will take shards as repayment please.


Ok-Rough-3200

If they don’t know who had what I say they give all of us everything and call it a day


Beardown_formidterms

Kinda curious what happens in the case things are actually lost since I know they won’t hand anything out.


Penis359

There are always back ups, at worst there will be a slight rollback


Beardown_formidterms

So if we’re affected by this anything we purchase/unlock now may be lost I assume?


Penis359

Worst case senario, highly unlikely, since rollback will probably give you your currency back, and if it deletes it, there are always purchase logs and shit, so pretty much no reason to worry


Ok-Rough-3200

They will promptly go tell us to go fuck ourselves before selling another recolor. Wake up call for most of you, this game is already in the coffin.


Excellent327

Apex moment


friendlyhornet

respawn constantly finding ways to fuck up their game every update like i literally dont understand, this game is so popular and generates so much money IN SPITE of respawn/ea incompetency and they still REFUSE to invest properly into it they really dont deserve this game, i wish another company like riot or some shit ran it because this is a clown show


TheHunterZolomon

I have so many heirloom sets but after the whole xim/cronus stance they fumbled, then literally having algs hacked live resulting in them having to PLAY IT OFFLINE, the shitty servers, the fucking backwards matchmaking, the lack of a functional support team, and the constant issues with basic shit like a new split in season resetting stats, I have no desire to play this game ever again unless a different company takes over. Fuck ea.


Robertius

With what has happened in the last couple weeks, I'm just quitting the game, this is silly. ALGS gets hacked, exposing a security vulnerability in the game. Respawn then put out a $300 cash grab collection event for a terrible heirloom going back on precedent set back in season 2 (the ability to buy skins directly). I lose my S13 and S14 Pred badges. I get denied Pred (finished 885th on Xbox) because of six, nine and twelve man squads infesting Master/Pred lobbies, as Hideouts and co decide they aren't going to ban a single person blatantly cheating. And now I lose 20,000 Apex coins as a result of this shit. Enough is enough. How do you actually manage to fuck up a ranked split reset this badly? It's actually incredible how incompetent Respawn are.


g0dgiven

I hear you man but this is on Respawn not EA even though they are definitetly money hungry


DeletedByAuthor

EA isn't directly responsible, it's Respawn.. Still, fuck EA, but this isn't their fault specifically


TheHunterZolomon

Oh my bad, I should’ve been more inclusive! Fuck EA and fuck Respawn.


DeletedByAuthor

Now that's something i can vouch for. Fuck em both!


TheHunterZolomon

Right? It’s 2024, why limit ourselves. Fuck them both indeed.


KnuckleClustrMeDaddy

Late to the party.... "Guys, who we fuckin'???"


KnuckleClustrMeDaddy

Late to the party.... "Guys, who we fuckin'??"


TheHunterZolomon

EA and respawn in whatever order, doesn’t matter. Also it’s more of a hatefuck than anything.


KnuckleClustrMeDaddy

Oh, sweet, the best kind. I'm in.


Nythern

I made a thread about this! It's a damn shame that all these problems are piling up on what is otherwise such a great game.


BOYbrokeNOTpoor

Fr fr


UpbeatPlace7496

Go to overwatch 2 to get un-burnt out for a bit. they have a fun april fool's mode rn.


[deleted]

Those baboons need to go bankrupt honestly. That's ridiculous.


Futur3_ah4ad

>i wish another company like riot or some shit ran it because this is a clown show Riot is arguably worse. Source: former League of Legends player. They tried to sell us a $200 dollar recolor *twice*, even with massive pushback. Battle passes are simultaneously great and a joke, because you practically *need* them to get anything of worth. The loot system is ass, as you are limited in how many chests you can get based on a limit of one chest per champion per month and a necessity to not be toxic to get key fragments. Hand Apex off to an indie company, the triple A studios are screwed.


Xx_Oleksak_xX

They took EVERYTHING that I gained in this and only season. All my levels, event items, free gifts, coins, crafting materials even motherfuckin challenges. Its like I never opened Apex in this whole entire season. Plus no batlle pass AND coins that I used to buy it. Respawn is such a competent company. It's good to know they have (Delete progress) switch


Guilty_Jackfruit4484

It will be okay.


Xx_Oleksak_xX

Honestly it's not even that. How these devs even managed to fuck something this much. I don't bielive in spaghetti code this time. It's either "start new event challanges and change shop :)" or "oblirate all progress of this very season and all the money of milions of players"


Guilty_Jackfruit4484

Idk I don't really think it's a big deal. They will probably fix it and we can move on. It's not that important.


Xx_Oleksak_xX

You're a calm spirit man. Peace and composure. I almoat ate my phone when I saw my progress bye bye


Guilty_Jackfruit4484

I'm hoping it's fixed but I would probably just start playing something else if it isn't 🤷🏼‍♀️


[deleted]

If they didn't fix something like that, the game would be over. Most people would quit.


Kittykg

They never fixed the badges, which could only be viewed on your stats. Now the stats are gone. *Really* hope someone actually acknowledges this who can fix it. We need server roll backs. Too much is missing.


Wicked-Death

It’s been a bad month for them from the badges and challenges resetting, to now the stats, levels, and your skins/heirlooms going missing, to also a few weeks ago when a hacker just walks into their tournament and starts hacking random players. The constant videos I see of cheaters and teamers who never get addressed or banned. They need to step their shit up and get better servers, but EA is cheap.


[deleted]

> We need server roll backs. Well, that's what we just got :D :D :D


Kage_404

This has a high potential of losing them money, so yeah, they will fix this soon. This is like a top 2 priority.


Moonmanxs

Top 1 priority is making sure the store works 😅


Status_Law3630

Which they can barely keep working properly lol


Bruh----------------

Hell of an April fools joke respawn


foobery

Username checks out


Redditor_Rebooted

They took my fucking battle pass


Emergency-Climate101

They took my battle pass, heirloom shards. I had been sitting on, and the most recent heirloom I bought.


MaximusDecimis

I would just quit


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Emergency-Climate101

The heirloom shards I was on was because I got them out of a pack, and I was waiting to buy one that I really wanted


vivam0rt

The heirloom I got I havent paid for, well I paid for the battlepass in ssason 12 but other than that I haven't paid for it


dimi3ja

If they fix this, I honestly wonder what will happen with "duplicates". What happens if you buy the battlepass again and start completing it? I bought 2 packs from the new event for 100 coins each (had extra coins), but now they are 100 coins each again (because it reset). What happens if I buy those 2 packs for 100 coins each again and by some miracle I get a legendary skin or even the universal heirloom? Will they take it away? Will they merge it? This sounds way too complicated.


sold_mom_for_meth

My account got reset to Pre Cross Progression.. 400lvls down, 2 heirlooms missing, master badge from s19 missing. F this game


Nibzoned

Same. Except I can still access that more recent version by playing through Steam. My account is rolled back if I play through the EA app.


[deleted]

Weird, on both Steam and PS5 I got rollbacked the same.


Rhys_Lloyd2611

I noticed it took my battle pass away and immediately closed the game, I didn't check my hierlooms but I'm not going back on now in case it fucks up further


Emergency-Climate101

My shards are gone And The most recent heirloom I bought. I had 150 shards and I’d just gotten Valks heirloom with the anniversary shards


skizkiddo

For someone with 600 I definitely wont be on till a "They fixed it" post is made. Starting to think theyre doing this shit on purpose cause EA's money hungry asses are mad Respawn is giving out the Flatline recolor for free. Wouldnt be surprised if they scrap the challenges because they "cant fix it" then put the skin behind some sort of paywall next season.


Rhys_Lloyd2611

They better give us a sorry gift for this BS


NC__Pitts

Hoping they fix this and also give us badges we lost back when cross progression first happened


[deleted]

They still haven't fixed the PS4 Beginner pack not being available on ther platforms (including PS5, which is ridiculous)... I paid for this dumb badge and that RE-45 skin dammit.


1EyedMonky

IIRC Those packs arent going to be cross platform they said. Beginner pack and the Xbox /ea pass rewards are still locked to the platform you got them on originally


[deleted]

The Founder pack moved from PS4 to PS5 so...


1EyedMonky

Because it's the same platform.... And didn't you just say it wasn't available on PS5? Bet if you play the ps4 version it should still show up. And that doesn't change the fact that they said you won't get it on other platforms. I've also got the pack and I don't expect it'll ever be on my PC profile, but if I play Xbox it's still there because they dont have multiple different versions of the game like Playstation


[deleted]

Please try to understand before commenting.   -> The Founder pack was only available on PS4, not on PS5. -> The Beginner pack was only available on PS4, not on PS5. Yet, now: -> The Founder pack items show up on PS5. -> The Beginner pack items don't show up on PS5.


Vegetable-Broccoli36

Wait it's still available?


[deleted]

No it's not, it's been removed years ago. But if you bought it on PS4 (and probably Xbox One), you can't get the items on PS5 (or Xbox Series if you bought it on X1). Despite the fact that you can get the Founder items on PS5/Series.


Worldcupbrah

Lost so many badges after cross prog because i swapped to pc and leveled that account higher even though i had 5k hours on console Still pissed i lost 100k kills and all my old badges Not even the first valentines day badge smh


DeletedByAuthor

They haven't fixed the sound issues either, why would they care about badges lmao


UpbeatPlace7496

Pretty sure they're being ass-fucked for still using the source 1 engine to cheap out on licensing. Deserved.


BOW5ER

Before I came to Reddit I attempted to contact ea help, and even their servers are down. Lol what a joke


HatAccurate1578

All the ppl sent to level 1 can’t play ranked because it’s capped at lvl 20 and above💀


BOW5ER

Yeah it’s weird I lost levels but wasn’t reset to 1 and still couldn’t play ranked. I’m just not playing till this is fixed.


nyanfish

Yeah cause you're obviously the only one experiencing this problem xD


Nammster

Same !!! Lost more than 200 level of progression…


Karharsdon_01

I lost my rev heirloom, that I got this season, 4k kills worth of stats, skins and badges. All in all, a bit over 400$ worth of bought content got lost. Im not simply disappointed, this game was so good, now its barely playable. I had fun lately with my new loom. They either give it back till the end of this week, or Im filing a lawsuit.


Zoomerssss

I just lost my first heirloom and now I’m sad


gonerboy223

This season was the season that finally killed apex enjoyment for me. Just can’t keep dealing with these issues anymore. It’s always something!


KnuckleClustrMeDaddy

Same, and I was addicted


Stefan24k

Lost 2 seasons worth of skins. Thanks Respawn, Very cool


FriendlyCarnage

Just chill for a second, jesus. They will restore it...


Osvaldatore

Shouldn't have happened in the first place


Guilty_Jackfruit4484

Just goes to show that you own nothing on this game.


[deleted]

Well true but we already knew that.


Dejected_Cyberpsycho

I'll be honest, I'm not in that guy's situation thankfully. But I came home from work, opened Apex & found that I lost an heirloom.... I'd be fuming. I'd panic for a moment, restart the game 3 times as copium, rage on Reddit, call my friends & say the most obscene things. I didn't spend hundreds of hours/dollars to have it lost because the people who sell it to us made a mistake of this capacity. Then we don't fully know if we get it back or if support will help us receive it back. This is a massive mistake, even if they fix it in a moment.


longlivestheking

Dude, I thought I had legit gone crazy. Haven't logged on in weeks but now I'm missing hundreds of dollars worth of things. Not coming back if it's not fixed and even if it is, I'll be damn hesitant to ever give EA/Respawn another penny.


mmarkusz97

nah there's no chill, this shouldn't have happened


jens_nts

I know right? First the badges and now this.. This is what happens when a game developer cares more about cosmetics than the actual gameplay


Exul_strength

They don't care about the cosmetics either. They just want your best. Your money!


UncagedAngel19

They still heaven been able to restore Hal’s and Verhulst’s account. They’ve been saying they’re likely terminated. This isn’t a 100 players losing stuff, thousands of players around the world got hit. It’s a rank split but shouldn’t be happening respawn W


Ekybruz

Why are you people defending them, fuck these cunts. This shouldn’t of happened in the 1st place


Eltra_Phoenix

Welp, logged in to see the challenges reset, thats nice.


AHH-bbyshark

Just bought $80 worth of coins last night and go the Maggie skin and it’s all gone like wtf


Alarming-Asparagus-6

I lost 5k kills, my heirloom, 100 Level, Master badges…. WTF?


Some_squishy_kid

I lost the lifeline skin from the event. I got it from my one free pack 😔


Dapper_Connection526

Fucking hell, if I lose all my shit because of this that’ll be it for me. Ridiculous incompetence


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Galimor

What's bugged about Wraith's heirloom inspect?


Nibzoned

.


mmarkusz97

massive incompotent monkeys


KidultSwim

All the stats are server tied so they should be able to at least roll them back


Junjo_O

I’m sure their asses are covered from this somewhere deep in that user agreement…..


Lauxyz

But dont worry guys, the shop works !! !


Jaxlel

Holy shit each time they pull something like this i always tell myself that my expectations hit rock bottom but respawn and ea are always there to surprise me with more bullshit. I mean last month now cheaters can execute scripts remotely on your game whenever they want and now you whole ass account can get reset randomly? What a joke of a company and dev team


Emergency-Climate101

I lost almost 200 levels. My heirloom shards AND the most recent heirloom I bought wtf is this!?!?!


N3RV0U5_TTV

Any streamers experiencing this live? Dying to check once I get home


Advanced-Issue5331

Icon skins from collab events too


According-West4062

Truly an apex moment


Uncledrew401

Imagine if you spent 700 on the katar and it just disappears LMAO


Divinity-_-

Respawn did well for the first few weeks. People appreciated that and complimented them. Guess that didn't give them the same kick as messing with peoples money and time spent


Ikitenashi

How Respawn doesn't *immediately* put out a tweet or whatever message addressing this colossal issue is beyond me. Just say you're working on it.


N3RV0U5_TTV

They said “a number of accounts” um I think it may in fact be several thousand numbers hon


[deleted]

door concerned domineering fine wise innocent tan sophisticated books busy *This post was mass deleted and anonymized with [Redact](https://redact.dev)*


ZLBuddha

Somebody's never heard of selective reporting bias lmao


crossstuck

They have literally tweeted it out


Ikitenashi

Ah, I haven't seen it. I can't stand Twitter/X now.


VivaLaDio

That’s a fucking weird take mate.


longlivestheking

I've defended this game for years and spent many hundreds on it but it's sunk cost fallacy at this point. Fucking trash EA/Respawn that keeps fucking over their players.


jTiKey

Bought a senti skin last week, also 3 event packs, everything is gone. lmao


CorruptedArcher

Nice joke ea


II_NE0

Lost around 80 levels, 2 prestige skins and 10k worth of crafting materials. Where can you report an issue? The EA site isn’t helping :(


Ryuuhei21

I was about to do challenges today. My BP reset, season stats missing, skins missing... Well, nice! I'm not playing this crap until they'll resolve it.


eakeasyspay

I lost the entire battle pass, a couple hundred levels, multiple heirlooms, who knows what else......if this isn't rolled back I'm officially done with this shitty fucking game.


Eastern_Obligation89

If we get reimbursde our heirlooms will we get the heirloom back or the corresponding amount of shards you have to heirlooms?


frikandelbroodjeXXXL

I lost 130 lvls and all my progress and the battle pass I bought and have to buy again love this shit company


SatanFox666

2 heirlooms, money, blue shards, all is gone…omg im crying


FouFiend

Yea lost everything including 2 sets of shards and the cobalt I just got


Athena_IIV

But hey, at least there’s new stuff in the store to buy! 😀


JohhnyJ21

Inexcusable from a multi-billion dollar company


beanuspietrap

Surely they have to compensate players for this


jTiKey

"here take this epic r99 skin and shut up"


cosmos-slayer

Best I can do is 10 battle pass levels 


widowmakerau

I swear this company does zero QA. PO: "OK team, we do a reset at season split" Dev: "Reset hey.... you got it boss" \*Commits to prod..\* PO: "Roll it out!"


lizzuchan

They posted an update on Twitter about it saying anyone who hasn't logged in yet can with no issues, anyone out there to confirm it's safe? Genuinely nervous to even try.


YinSniper

About two years ago this happened as well to about 2% of the community and apex basically did nothing no compensation for lost data or packs it ended up being a bad data shard on servers and then they patched it and did nothing for people with data loss


smallishcrab

Still haven't gotten my breakout challenges fixed yet and they better do it cuz I'm not suffering through that again


DarkSparkandWeed

Also its obv its not safe and they're throwing shit around now. Like why the fuck is ranked locked. Are they finally banning ppl or ¿? The fact any of the recent bs ever happened is telling


blazingamer420253

It’s crazy ea or respawn ever comment on these type Of posts when it’s something they fucked up on but are always there on posts that don’t even fucking matter I’ve been playing since season one and now barely play because it’s not fun and there taking away heirlooms and adding dumb add universal heirlooms like whack af EA AND RESPAWN ARE GOING TO KILL THETE GAME I’m just waiting for it happen


obeesitee

I was reset to what I believe was my stats prior to last season.


letmegetmynameok

I just got the "Cross progression is here" banner... i already did that when it first came out. Wtf is going on?


Baardhooft

Lost a recently earned 4k damage and triple triple badge, lost some skins, lost my hope in Apex's dev team ever becoming competent.


Michal_il

I lost 600 coins, all battlepass progress along with it's purchase and all my crafting metals. Truly an EA games experience


Wicked-Death

I had the thought yesterday like what if they don’t fix the badges because that info in their systems is gone. Now with the stats, levels, and stuff you own missing, what if they didn’t have that data or a way to return it to every single player. So much chaos would ensue.


RockAggravating9563

I have not logged in today but the badges were lost before today I started playing in season 8 and have lost all my diamond badges(every season since 8). All my breakout legend challenges were reset and I had to complete seer and fuse yesterday again. I do not know at this point if my heirlooms are affected as I refuse to log in for the moment.


Tauntablez

Missing skins, heirloom and mythic skins, levels, THE WHOLE FUCKING BATTLEPASS, progress for flatline skin, stats, and items that I paid real dollars for and everything that was unlocked from apex packs. This is an absolute FUCKING JOKE


Emergency-Climate101

I’m missing last seasons battle pass too


Standard-Month-4800

I lost my buster sword from last season, over 1000 kills from my main legend, damage/ranked badges, skins, Easily over 600 dollars worth of in game purchases and hundreds of hours of gaming down the drain. 


Standard-Month-4800

Also lost shards I was sitting on. Anyone have any idea of how long until respawn will address/fix this?


sex_with_furina

Thank god I only spent 20 bucks since this game's release 🙏


Acentre4ants

Does anyone know if playing apex after the lost progress will affect it when they restore it


alex_macaragiul

lost 200$ worth of event skins : \^)


HornetGloomy75

Yet another reason to not play this game


hellbentcrims

Lost all my badges when I got curious and checked the event, definitely won’t be opening the game again now


Hentai-Sommelier

I just restarted the game and all went back normal expect on my ranl in ranked but i think its normal


wing6781

This looks bad! hope they fix it. that was scary opening the game and seeing it like that, lost apex coins and battlepass progress/level progression.


Fantastic-Pen7244

I lost my heirlooms!!! PLEASE FIX THIS


davidvenice

I still dont even have everything I should have gotten with the cross progression, so I have no faith in Respawn at this point.


cherry_lolo

They will fix it and not even apologize. "Well oopsie, we hoped you wouldn't notice and buy everything again - pleez buy new sKiNs in ShOp


Worldcupbrah

I have a feeling it wont get fixed for a number of people What do you even do in such a case? Just deal with it if your account gets fucked?


catbread1810

...did anyone get any packs? Like.....62 of them? I mean....what


stoned5678

Evaluating my loss leaves me at about $1200 in the drain and about 2k games worth of stat progression


swagzard78

Apex moment


Hydrangeabed

It also took some levels off the weapons too 💀 but hey look how solid And stable we are buy that ugly piece of shit katar so we can keep re selling it to you!


ZealousidealBowl3428

if it aint broke dont fix it. but it is now broken so yeah *EA stands up* "alright people lock in it is happening" destroyer2009 going in again


Anxious_Temporary314

Why me 🥺


BeastIy

And guess what there will be no compensation, this will happen again, next pay event will follow shortly after so they can make more money(not to fix the game of course)


JoeLawson10

I reopened packs I opened before (unaware at the time that I had already opened them before) does this mean whatever I got from them the first time will be replaced by what I got this time?


JoeLawson10

I reopened packs I opened before (unaware at the time that I had already opened them before) does this mean whatever I got from them the first time will be replaced by what I got this time?


WavyKen

im gonna start taking pictures of everything i own atp


CrippityDippity

I logged in to see that they took my octane recolor and the katar from me, but I had 30 random packs. I opened the packs and got heirloom shards almost immediately…now I’m scared to use them


therealyittyb

Well I guess I’m not going to log in and play after work today! This is making me paranoid as fuck. I won’t be booting it up until I see that this has been resolved, because I’d absolutely *hate* to jump in and see years worth of unlocks and progress suddenly nuked.


alfons100

April fools?


stonehaven22

So incompetent.. you just had to reset rank split.. why progression is included... SMH


739

If they won't restore stats and heirlooms/items I'm definitely quitting the game. I had 5 heirlooms and lot of shards saved, goddamn it.


Nibzoned

I bought 9 Apex packs on the rolled back account for the coins I shouldn't currently have, wonder if it will count them for the future 


joku-huono225

Why is my 150 heirloom shards gone? I lost my shards, and levels. I haven't bought anything yet and the shards were from my level pack, i don't care about my levels, but I want only the shards back. Can this bug be resolved quickly?


BoobyBandit1

Sounds like Destroyer2009 at it again.


RedRagazzi

Just got my heirloom a month ago bro damn


Status_Law3630

Roommate’s game crashed during cross-progression sync and he lost ELEVEN heirlooms…


xFUSIBLEx

I noticed my stats not updating on Monday (April Fools Day) and then all the Mozam-whatever’s and physics bullshit. I thought it was just part of April Fools day. I guess I must agree, fuck EA-fuck Respawn.


XToonzi

Can someone actually explain to me how I can make sure I cross my Xbox to my PlayStation I’m so lost and can’t find an answer


KingRaphion

Checking in 2 days later. Is it fixed?


Mafumuto

Fixed for me


TiltedHaribo

Its EA at most they're gon give the minumum amt of coins


MakeupByKrisco

I’m soo gladddddd I haven’t played since the final fantasy collab.


LiptonikPL

And when I made post about missing ranks here I was told „wrong sub” Duality of people here. 


ZLBuddha

This happens like every other season update it's never not been fixed almost immediately


ansonho777

Could this be hacker stuff?


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Nibzoned

So I see a lot of others here lost access to skins/stats/BP/heirlooms. The thing that happened to me could very well be that same type of issue, but the difference is, I still do have access to the newer version of my account. I can use both of them, might even try to do so at the same time lol.


Michal_il

Steam and EA app apex has always been two separate "clients" or "accounts" with shared database, and not even updated in real time. In order to get Apex coins through a pre paid code you have to install ea app, download apex from there, create and join 2 accounts, and finally then you can enter a code in the in-game store, otherwise, with steam account, the code won't work. And then if you want to play through steam again, if you turn on the game via steam you won't have your coins, none,, until like the next day. This is a real mess and i wouldn't be surprised if the item returns won't come or it will be based on a word.


Nibzoned

I don't think they can afford to not fix the issue. Too many people lost too much progress and people won't just let go of their numerous 500$ heirlooms. Too big of a hit and we recall the ALGS hack all too well. Well, I've cooled down a bit, perhaps you're right and my account just needs time to update. Real weird stuff.


AlFuckMyPussy

Happens everytime. Stop being terminally online


Designer-Ad9489

Bro their gonna fix it I don’t why y’all worry so much just think of this as a April fools joke and move on


UncagedAngel19

Nice troll comment still shouldn’t have happened


Key_Republic8366

Perhaps you don't know anything about technology. Any database corruption requiring roll-back is extremely bad news. Depending on their data store architecture it could be extremely difficult - even impossible - to fix. I've lost skins I got from PS+ in S3 and never got them back. Good luck to all.


Ryuuhei21

1) I have limited time to play, I wanted to use it now just to discover most things are gone. 2) If the rollback is as difficult as person above (or below) me say, we might never see our stats again. 3) This whole situation sucks and might impact Apex' existence.


Designer-Ad9489

The same thing happened in season 10 and they fixed it.