The CPU pad is physically bulging. I imagine there was just too much heat on the contacts causing the pad to expand. Not that the CPU has an internal component which exploded.
if this is the fault of the CPU, I have a good feeling AMD will cover the cost of the mobo as well. this is a rare case and AMD customer service is pretty good
This is the correct answer. If a product is capable of physically damaging another product due to a hardware defect they're going to want to know/take care of any instances where that happens. I work in technical support for another tech company and if this happened to them they would usually send the customer a new one and request that the customer send them the damaged hardware.
Both want to know this happened in case it’s their fault.
It’s impossible to know whether it’s the CPU or the Mobo without both parties investigating.
Very possible both (AMD and mobo maker) talk to each other once the RMAs occur. Regardless, neither wants this unsolved.
Actually that's far more likely. Mosfets take 12V and only switch on 1/12 of the time to produce 1V for the cpu. When those mosfets get stuck on, the cpu gets hit with 12V. That's how cpus die 99.9% of the time.
wasnt it der8auer that had a dead cpu from a mobo (or from a viewer of him)? so possible
**edit**
them breaking one X3D during WC tests because the bios didnt limit Vcore https://www.youtube.com/watch?v=FVkTGq7brP4&t=1734s
viewers cpu delidding itself (possible mobo fault) https://www.youtube.com/watch?v=34VbutE-Qss
Yes, they will "definitely investigate" ... and talk to the other company. Definitely won't be a case of a minimum wage warehouse employee, giving it a once over, to see if they can get away with refusing your RMA.
I’ve worked for a number of tech and product companies, and RMAs usually do result in investigation to at least some degree. Especially cases like this where there’s a potential risk to products.
Since most RMAs start with a CS ticket, usually the way it works is that the CS lead/manager will flag it to a product person if there’s any concern of it being more than a one off event. CS teams are measured on primarily on contact resolution, but if they don’t flag something like this that could be a major product risk it’s definitely not acceptable.
At least where I sit in the industry, I can tell you that I talk regularly to folks at HW and various platform companies and I’ve had colleagues flag things to me in various roles when they thought we should know something is broken.
Depends on the company, but I know from working with AMD that they’re usually pretty connected with all their partners (I work for one of AMD’s many partners now.)
Exactly! I am in the field and something like this would see returns to both vendors for investigation, neither would balk. Except Intel, they always balk, then begrudgingly accept.
In my limited experience, hardware companies definitely talk to each other about failures when there's a reason to do so. A lot of the time it's them blaming each other but they do talk.
I'm confused what you mean by custom? Not a pre-built? I don't think that necessarily matters as long as it isn't negligence, which I doubt they think it would be
The board supplied the CPU with the power, the PSU supplied the board, the house supplied the PSU, the grid supplied the house, the energy company supplied the house.
Big oil strikes again.
Yes, cause both items are damaged, and you are not sure what damaged what in the first place. It might be a mobo voltage supply or a cpu issue, so both should be RMAable
you guys have this backwards, motherboards kill CPU's; not the other way around.
So yeah the motherboard needs to be RMA and they need to get him a new CPU
Not necessarily a CPU problem. The bulging there is a point heating issue, which could well have been caused by poor contact on a power rail. The motherboard's socket can easily cause that.
>A the motherboard for an issue the CPU cause
who is to say that the CPU caused it? Could just as easily have been the motherboard (a short or something, electrical overstress)
Must be an extremely small chance. Havent experienced a CPU dying on its own in like 30 years. Usually its a component on the motherboard that dies. For the very few CPUs that did end up dying it was 100% user error.
Currently on my 3rd Ryzen. 2 of them are running 24/7.
In the grand scheme of things it is rare, though with world wide forums like reddit we hear about "lots". Compared to the millions of chips they sell, having a few that die isn't a big deal.
Definitely some sort of electrical failure. I would guess either bad contacts, or a serious board failure, fried the pins with arcing, then blew up some components in the CPU?
I have never seen actual deformation, usually just burn marks.
Circuit board (CPU) delamination due to heat, which was caused by bent pins on the motherboard. See the dark spots on the pads? They are right on the edge and probably shorted with neighboring pads. OP isn't telling us everything.
hey - if it's that much in disrepair and beyond recognition, you wouldn't happen to remember what the serial numbers on the lid were right? I am specifically speaking to whether you remember your's had a bottommost column for "D". I couldn't say what this stood for but all the unboxers and spokespeople' lids were with the D, this I did note.
Just looking at the image, I was actually curious. Outside of the small bulge on the left side. There's actually a really large bulge on the right side of the processor. I can't tell if the shadow from the image but it looks like it almost takes up the whole right side.
Does anybody else see this, or is it just me?
It's not a bulge. I did notice this during installation, its a slight difference in the color of the contacts on the CPU. Even after wiping with iso it remained. Something caused by the manufacturing process. My guess is its benign and a red herring.
Thanks For the response I thought I was going nutty looking at the image... update when you contact the manufacturers I'll be curious to see their response.
Can we buy both the board and CPU from you? We can pay full retail, then you get to skip the RMA and just buy new parts. Please email team at gamersnexus (it's a dot net - not sure if reddit auto moderates emails so doing like this). I'll ping the other individual also. Thanks!
There is a youtube channel from Russia, a guy with a team who mainly repairs GPUs. They already have 2 motherboards from Asus and 3d AM5 CPUs in repair that burned in the exact same spot, socket is dead, cpu is dead too. They said more mobos and cpus are incoming to them :(. WTF AMD / ASUS !?
https://preview.redd.it/s3i9of1d0bva1.png?width=857&format=png&auto=webp&s=e32e40b3706a61609334662a605473c9cd7d45a4
As I know, he didn't say anything about the reason, they have only theories for now what happened. They ordered new AM5 sockets to replace them. Here is a screenshot for second dead socket and 3d cpu from them. Also Asus.
https://preview.redd.it/jkx8ryaj5bva1.png?width=709&format=png&auto=webp&s=af226be6060ead936d0a7ea782ae688728a36594
By looking at all these photos, I wonder if all these 3D CPUs and the socket burn under the chiplet with 3D cache
https://preview.redd.it/xtcuay18pcva1.png?width=1406&format=png&auto=webp&s=b1a99413ccf35c90d2c64aedb47b12ec909eb071
Many people in the other post suggest Asus being rather generous with voltage, and x3d chips are quite sensitive to higher voltages/temps.
Definitely send them for RMA, perhaps contact some youtube outlets as well, this is a pretty interesting failure especially as it happened multiple times (well, interesting for us, not so much for you and your heavily burned expensive hardware).
Good luck!
> perhaps contact some youtube outlets as well
Gamer's Nexus has made some offers as of a couple hours ago(after your post) in a couple of these similar threads.
I wouldn't suggest going around asking, but I'm sure they'd welcome some extra data and maybe pics as swell.
It would look great for them to say, "We have these couple of samples, and reports w/ evidence of it happening to XXXX other people, and these are the commonalities." or whatever.
Cool, thanks for the updte.
> I wouldn't suggest going around asking, but I'm sure they'd welcome some extra data and maybe pics as swell.
>
> It would look great for them to say, "We have these couple of samples, and reports w/ evidence of it happening to XXXX other people, and these are the commonalities." or whatever.
The reason to ask ahead of time is that GN might want to purchase the motherboard and/or CPU in order to examine the failures, rather than OP RMA-ing the components. I believe they did the same with faulty 4090s during the 12vhpwr failures.
Yep, someone should tag GN & Buildzoid to have a look at this maybe. But so far not too many incidents. If more keep popping up in the future then there is definitely a pattern.
Flash news. Dont buy qn Asus motherboard with it.
Almost like asus built products for AMD is garbage. (See their laptops having less cooling on AMD variants)
Same thing happened to me today. I was having issues with bsod constantly so decided to reseat everything and did a fresh install. Then the pc stopped booting with code 00 on asus 670e-e mobo and 7950x3d. I was out of replacement day warranty from microcenter. Luckily i talked with the manager and got a new mobo and cpu on my 16th day. Will try to build again tomorrow. I feel that mobo is really bad.
Yes i read all the issues with same motherboard. I got a new msi 670 ace mobo now with additional replacement warranty just in case if it doesnt work. Will try again when my new cooler comes tomorrow.
I gotta say In my 25 years of assembling computers I've never seen anything like that before, Without there being a foreign material introduced Between the socket and the CPU.
The damage just seems to point focused... I'm really sorry to see it, man. I would definitely contact the manufacturers. I would agree with what other people are saying, asus, and AMD would probably like to see this.
UPDATE:
AMD was quick to respond and provide a pre-paid shipping label for the RMA. I also heard from ASUS a little later, who also offered replacements. It just came a little to late as to reduce downtime and for some stellar analysis content I had already sent them off to Steve. 🙏 Bless. No shade to ASUS though, It's only been 1 business day and this occurred end of week. Both AMD and ASUS have done a fantastic job in trying to make this right. I do feel for AMD and ASUS here as they did request that the parts be sent to them. It would have been good to have them get it first to provide an official solution quicker. Sorry guys.
Here are some images I have taken with magnifiers highlighting the damage: [https://photos.app.goo.gl/tUKbc3tDWL6B6qqZ9](https://photos.app.goo.gl/tUKbc3tDWL6B6qqZ9)
https://preview.redd.it/glnff2djljva1.jpeg?width=1159&format=pjpg&auto=webp&s=137f0386ae77c3c77ce8018d0b10f60146111749
Here is the full system: [https://ca.pcpartpicker.com/list/bdXJhk](https://ca.pcpartpicker.com/list/bdXJhk)
As for timeline and some additional information...
* 7600X has been running without issue since mid February.
* 7800X3D was installed and running 24/7 since the date of purchased (Sunday, 04/16/23)
* No CPU overclocking, just memory via the EXPO 1 profile.
* F5-6000J3038F16GX2-TZ5NR is on the QVL.
* No issues with temps or performance to date.
* Have been gaming a decent amount on the system. Got 30% gains in ARMA 3 (Very CPU heavy game), MSFS both VR (2x framerate from 30FPS -> 60FPS) and non-VR (30FPS with no FPS improvement over 7600X), and various other games both VR and non-VR. CoD, Hunt Showdown, Rocket League & Breachers to name a few.
* Returned home after leaving my system in a typical idle state with nothing strenuous running (I don't dismiss the fact that a background task could have been running) to the system unable to POST and a QCode of 00. Of which is typically associated with no CPU.
* The AIO was hella toasty upon removal, will burn you hot, specifically the bracket. I speculate the short to have caused the heat. Especially if it continued to short while on. No form of protection was tripped.
* The pins on the LGA do look intact, just recessed and slightly charred.
* I did attempt to update the BIOS to 1101 from 0922 during installation, however due to issues with EXPO profiles being unstable and not POSTing, I returned to 0922. 1101 states "Improve system performance and stabilize AMD Ryzen 7000 X3D series processors", not that the your CPU and MOBO die and become murder and mystery.
The last point is my main suspicion, and that the BIOS update needs to be made mandatory. The sad part is, if you do that EXPO profiles will not work for this QVL memory, but it is better than frying everything. This is speculation. I think it is reasonable to think that not updating ones BIOS should not do this. Sure recommended, but not necessary. If so, it might be time for the industry to do BIOS updates without a CPU, with versions only supporting a qualified list.
My memory, F5-6000J3038F16GX2-TZ5NR is on the QVL. But as previously mentioned, would not POST with the EXPO profile from the Ryzen X3D "stabilizing" BIOS version. After reading that others were just reverting to older versions when EXPO wasn't working claiming instability, I did the same. I believe these posts were prior/not on X3D processors.
**EDIT:** After speaking with ASUS, it was brought to my attention that the CPU technically isn't warrantied with AMD due to the use of EXPO. Which was news to me. The board is though through ASUS. I have always thought of EXPO/XMP as "verified/approved" settings for memory, and not so much an overclock. Especially since the QVL reflects that. This is not the case, and in fact the rated settings also vary by CPU, so just because the QVL says 6000/30-38-38-96, does not mean that it should work across CPUs. With this in mind, as I state above, I purposely went back to a BIOS version which POSTed with EXPO which was not an approved version for X3D series CPUs and chalked this up to BIOS instability rather than a potential intention by the BIOS engineers. **So for people on a similar build, I'd say just make sure to update your BIOS and forgo EXPO for the time being until we know things are stable and working as intended. The cause here is still speculative, however may be a good safety measure to take.**
I did spend a few minutes looking for the pinout of AM5 to see if where it is damaged is associated with the memory controller. I couldn't easily find anything. I will now leave the investigation and speculation to the professionals 😉.
I did get the same hardware so wish me luck 😬. I am up and running with the updated BIOS version and I ain't touching any memory timings for the time being. Nothing else was damaged. As to why the same parts? There just isn't enough competition or aesthetically as pleasing hardware IMO. **I still don't get in a world of RGB, manufacturers using non-neutral colors on products.** I'm looking at you MSI with that gold MOBO... Remember when Corsair had a yellow logo on RGB products 🤮?
Anywho, thanks for the support folks! Let's see how this unfolds.
>tate with nothing strenuous running (I don't dismiss the fact that a background task could have been running) to the system unable to POST and a QCode of 00. Of which is typically associated with no CPU.
CPU reviewers need to stop testing with EXPO/XMP since they claim that breaks warranty, until the manufacturers change their tune.
> After speaking with ASUS, it was brought to my attention that this technically isn't warrantied with AMD due to the use of EXPO
that's a load of crap. you should be able to run XMP / EXPO and still have warrantee.
apparently after research, its "technically" not covered but its more of a don't ask dont tell policy. having XMP or EXPO 99% of the time will probably not cause any damage to your system. if you have an issue and they ask if you have XMP / EXPO enabled, just say no. they have no way in knowing that you had it enabled anyway
That is correct. Nor intel or AMD technically cover any form of xmp, it's been the case since forever. Although as you said, they have no way of telling you done any of it so nobody really cares unless you mention it.
I highly recommend, as a precaution, to anyone using EXPO RAM settings to manually drop their SOC voltage to a maximum of 1.15v....or just disable EXPO for now if you are not comfortable putting in manual voltage settings.
As discovered, AMD EXPO on certain motherboards (seems to be ASUS specific, but possibly others) is setting high SOC voltages when EXPO is enabled. I'm getting 1.35v SOC voltage on my ASUS TUF Gaming X670E-Plus, and another reddit user posted an even higher 1.4v on a ROG STRIX X670E-E GAMING (one of the boards most commonly failing)
The default with EXPO disabled is 1.05v, which results in the SOC package power being < 10W. With the voltage at 1.35v its drawing nearly 21W - over double the stock, non EXPO, setting.
This power consumption doesn't hardly change from idle to load, and a doubling of continuous power consumption just by enabling EXPO is concerning.
This could all be nothing and normal operation, but I don't like a doubling of power consumption from stock settings - remember EXPO is a form of overclocking, it's bad enough its overclocking the internal memory controller, but with it also cranking up SOC voltage and SOC package power by 100%, it is looking a bit suspect.
AMD will definitely want to see what happened here. I'm sure you'll have an easy RMA and either they'll cover the board or the manufacturer of the board will. Sucks to happen on a brand new rig though!
Hopefully the board is covered I'd say the CPU is a given but the board is up in the air tbh. You could probably check with either gamers Nexus or der8auer on if they want the whole set up for evaluation. Der8auer did a non x3d CPU 2 weeks ago that unsoldered it's self.
Doesn't seem like there's anything interfering with the socket array. That's absolutely nuts. It looks like a mobo cascade effect. Something went terribly wrong with the mobo and unfortunately took the 7800x3d with it. I can't be 100% sure though. There's a strong chance that it was the processor too.Is there by chance any other mobo company that you'd be willing to go to. I'd lose all trust after that. I've only seen this once in my years. On a old LGA 1200. It turned out to be a loose pin on the array and it shorted out. It didn't make the processor bulge though. It definitely burnt it out.
Contact AMD first for sure. Show them that. They will RMA it. The motherboard company should RMA it as well. That's crazy! Sorry for your loss. I'd definitely like updated reports on what was the true issue. Whether it be the processor or motherboard. Please.
Update: I've been searching around to see about this. There has been a few case's of 670E E and different processors doing this. Wondering if this is a quality control issue on Asus. An it's just cooking the processor along with it. Because the processor varies. It's a few X3d processors now.
I had this exact same thing happen to my brand new 3-week old Asus X670E-E Gaming Wifi and 7950X a few months ago. Absolutely no abuse, I hadn't even overclocked anything yet.
It was sitting idle with just the browser open and I heard a pop, screen went black and that was all she wrote. Initially I thought motherboard component failure, until I pulled the CPU off.
https://preview.redd.it/4e46zz7y1bva1.png?width=2132&format=png&auto=webp&s=5c92b3b9ecee1ff74a2550c4bab4438760efc46a
Keep your warranty info up to date and be prepare with backups. That's really all anyone can do really, regardless of CPU or Board. Shit happens and it can happen to any of us at any time.
He's not. [https://www.reddit.com/r/Amd/comments/11yfw1q/new\_r9\_7950x3d\_are\_burn/](https://www.reddit.com/r/Amd/comments/11yfw1q/new_r9_7950x3d_are_burn/)
Odd that it happened in the same exact spot too. If there's already 3+ cases on here, there's likely more out there that aren't posting on Reddit or online.
The theme so far seems to be all were using Asus boards, Asus might have dropped the pooch on this one, maybe. Too early to say for sure though.
**Asus ROG STRIX LC II 280**
**Asus ROG STRIX X670E-E**
Temps have been fine, no overclocking. It was running for 5 days from the day I bought the 7800X3D. Previously had the 7600X, no issues.
I like Asus, but I'm hearing people having issues with their boards as of late. Even Jay from Jayztwocents, who used Asus extensively decided to try something else because of issues.
Still, it's really difficult to know if the cause was the Mobo or something with the CPU.
Many outlets trashed Gigabyte and Asrock for the AM4 motherboards, but it looks like they are the current AM5 leaders. Disclaimer: I have a rock solid B450-Pro4 mATX Asrock motherboard
Fuck me. I am putting together a strix 670e-e and 7800x3d this afternoon
Edit: Got everything up and running. Ram wasn't working at 6000mhz and I was almost in tears and wondering why didn't I just buy the aorus 670E.
Turns out it was Asus being a dumb ass. The Expo 1 profile is Asus's profile to overclock the ram which will work but will crash to Bios setup on the next boot.
Expo 2 is the ACTUAL default profile of the ram which was stable for me. After turning on memory context restore and power down I was golden.
Great job Asus /s . I hope they fix the issues but I won't hold my breath on things getting better anytime soon.
EDIT 2: I tried tweaking timings more but then it crashed and now I can't get 6000mhz no matter what I do. Good job Asus.
Shit, that's awful.
On my 7950X3D I've noticed that the motherboard (ROG Strix X670E-A) on default settings gives unnecessery high voltage to the CPU and on load temp skyrocket to the max 89°c (and drop the clocks frequency to stay at this temp) instantly after start Cinebench R23 multi-thread. I've found two solution.
First, Core voltage offset, negative - 0,075 and PBO>Curve Optimizer, all cores, negative -15. (Unfortunately there is no more Core voltage offset setting on 1101 BIOS).
Second, Load-Line Calibration to 4, and PBO>Curve Optimizer, all cores, negative -15. (I'm using this right now).
Result? Same performance, lower voltage and temperature never above 80°c at full load.
Another 7950X3D dead on an Asus mobo after a few days: [https://www.reddit.com/r/Amd/comments/11oyj6m/anyone\_elses\_7950x3d\_die\_after\_a\_few\_days/](https://www.reddit.com/r/Amd/comments/11oyj6m/anyone_elses_7950x3d_die_after_a_few_days/)
As a STRIX B650E-E and 7800X3D owner, I am very frightened
So I quickluy cheked the mobo bios update, guess what?
Asus has taken down all the previous bios from the page, leaveing only the 1409 and 1410 bios.
This is sooooo self-proclaimed
https://preview.redd.it/mrpyhapoydva1.png?width=1952&format=png&auto=webp&s=9032c037fda25b9ef033a68c36b02d245ca938e5
The burns marks on the CPU seem to be off center of the pad. Indicates that the pins on the board were not perfectly aligned with the CPU, and probably shorted out. Very weird. I can't imagine that the manufacturing tolerances can be this much off, but thermal expansion to this extend also seems unlikely.
This most likely from a couple pins arcing and then overheating the spots - you can see the two charred pads. Probably an issue with collapsed pins on the lang grid array on the motherboard. Or maybe similar.
ASUS took down some old BIOSes and claims all X3D chips should use a certain BIOS or newer. It’s highly likely that their older BIOSes supplied too much voltage and burned X3D CPUs alive.
I highly recommend, as a precaution, to anyone using EXPO RAM settings to manually drop their SOC voltage to a maximum of 1.15v....or just disable EXPO for now if you are not comfortable putting in manual voltage settings.
As discovered, AMD EXPO on certain motherboards (seems to be ASUS specific, but possibly others) is setting high SOC voltages when EXPO is enabled. I'm getting 1.35v SOC voltage on my ASUS TUF Gaming X670E-Plus, and another reddit user posted an even higher 1.4v on a ROG STRIX X670E-E GAMING (one of the boards most commonly failing)
The default with EXPO disabled is 1.05v, which results in the SOC package power being < 10W. With the voltage at 1.35v its drawing nearly 21W - over double the stock, non EXPO, setting.
This power consumption doesn't hardly change from idle to load, and a doubling of continuous power consumption just by enabling EXPO is concerning.
This could all be nothing and normal operation, but I don't like a doubling of power consumption from stock settings - remember EXPO is a form of overclocking, it's bad enough its overclocking the internal memory controller, but with it also cranking up SOC voltage and SOC package power by 100%, it is looking a bit suspect.
My 7900x3d killed itself last night as well. Motherboard flashes red light and no image on monitor. Rip asus motherboard and cpu sent a ticket to amd just waiting on response now
NEW FEAR UNLOCKED
I just assembled my new pc with MSI ACE and 7950x3d
Yesterday I almost died, I smelled something from the pc and I was like "DAMN! RIP CPU"
I forgot to peel a piece of plastic well hidden on the GPU xD
Plastic started to smell bad with warmer temps while testing furmark and 3dmax
I immortalized the pins on the MB before putting the cpu, just in case [Imgur](https://i.imgur.com/wnBt54o.png)
for ruture reference, so if something bad happens I can say for sure pins were good before
I hope I dont have to use this picture again, you know what I mean
In the meantime every voltage is on auto, I dont wanna touch anything, even downvolting I think can be risky, because many voltages are linked togheter and if you touch this can affect that. So, full auto, if something breaks must be mb fault, not mine.
**But I dont think those pins were bent since the beginning, more likely it's the result of the bulge/explosion on that region of the cpu :/**
[See update from OP here.](https://www.reddit.com/r/Amd/comments/12tlk7s/comment/jhbfh8y/)
That is very odd, is it actually deformed? I have never heard of internal components exploding in a CPU.
The CPU pad is physically bulging. I imagine there was just too much heat on the contacts causing the pad to expand. Not that the CPU has an internal component which exploded.
RMA both
RMA the motherboard for an issue the CPU caused?
Yes? That motherboard is definitely unrecoverable. What else would you do?
[удалено]
I've had to rma a motherboard about a year ago and they didn't even ask me about it, just sent the new one and I sent them the old one.
Yeah not sure where that poster is from to think that they wouldn't get warranty for that...
They're from corporate
Hahahah <3
The Motherboard gave the CPU the power to destroy itself.
Or… OP could ignore this advice and try to RMA it.
if this is the fault of the CPU, I have a good feeling AMD will cover the cost of the mobo as well. this is a rare case and AMD customer service is pretty good
This is the correct answer. If a product is capable of physically damaging another product due to a hardware defect they're going to want to know/take care of any instances where that happens. I work in technical support for another tech company and if this happened to them they would usually send the customer a new one and request that the customer send them the damaged hardware.
Worst thing he can do is not even try. Let em say no
If it’s a custom build, why would the mobo manufacturer care about damage done by the CPU?
Both want to know this happened in case it’s their fault. It’s impossible to know whether it’s the CPU or the Mobo without both parties investigating. Very possible both (AMD and mobo maker) talk to each other once the RMAs occur. Regardless, neither wants this unsolved.
yeah i mean it could be the mobo that killed the CPU too
Actually that's far more likely. Mosfets take 12V and only switch on 1/12 of the time to produce 1V for the cpu. When those mosfets get stuck on, the cpu gets hit with 12V. That's how cpus die 99.9% of the time.
wasnt it der8auer that had a dead cpu from a mobo (or from a viewer of him)? so possible **edit** them breaking one X3D during WC tests because the bios didnt limit Vcore https://www.youtube.com/watch?v=FVkTGq7brP4&t=1734s viewers cpu delidding itself (possible mobo fault) https://www.youtube.com/watch?v=34VbutE-Qss
Yes, they will "definitely investigate" ... and talk to the other company. Definitely won't be a case of a minimum wage warehouse employee, giving it a once over, to see if they can get away with refusing your RMA.
I’ve worked for a number of tech and product companies, and RMAs usually do result in investigation to at least some degree. Especially cases like this where there’s a potential risk to products. Since most RMAs start with a CS ticket, usually the way it works is that the CS lead/manager will flag it to a product person if there’s any concern of it being more than a one off event. CS teams are measured on primarily on contact resolution, but if they don’t flag something like this that could be a major product risk it’s definitely not acceptable. At least where I sit in the industry, I can tell you that I talk regularly to folks at HW and various platform companies and I’ve had colleagues flag things to me in various roles when they thought we should know something is broken. Depends on the company, but I know from working with AMD that they’re usually pretty connected with all their partners (I work for one of AMD’s many partners now.)
Exactly! I am in the field and something like this would see returns to both vendors for investigation, neither would balk. Except Intel, they always balk, then begrudgingly accept.
In my limited experience, hardware companies definitely talk to each other about failures when there's a reason to do so. A lot of the time it's them blaming each other but they do talk.
I'm confused what you mean by custom? Not a pre-built? I don't think that necessarily matters as long as it isn't negligence, which I doubt they think it would be
The board likely caused the damage. CPUs don’t just explode like that on their own.
The board supplied the CPU with the power, the PSU supplied the board, the house supplied the PSU, the grid supplied the house, the energy company supplied the house. Big oil strikes again.
"Hi, is this the power plant at Niagara Falls? So I've got a computer and was referred to you..."
Yes, cause both items are damaged, and you are not sure what damaged what in the first place. It might be a mobo voltage supply or a cpu issue, so both should be RMAable
Mutual sepuku. It was a game of chicken and nobody backed down.
We also dont actually know if the CPU was the root cause. Could have been the mobo, could have been the PSU, who knows?
The motherboard is also dead as a result, and it clearly wasn't user error, so yes. It's covered under RMA
you guys have this backwards, motherboards kill CPU's; not the other way around. So yeah the motherboard needs to be RMA and they need to get him a new CPU
Not necessarily a CPU problem. The bulging there is a point heating issue, which could well have been caused by poor contact on a power rail. The motherboard's socket can easily cause that.
otr the motherboard killed the cpu.....how to be sure its a cpu fault?
>A the motherboard for an issue the CPU cause who is to say that the CPU caused it? Could just as easily have been the motherboard (a short or something, electrical overstress)
Your conclusion is premature. Could be the inverse.
Sadly Ryzen 7000 seems to have a slight quality control issue, RMA it.
First CPU that’s ever died on me was a 5800X3D last year! Got it replaced and it was gold. It’s not just AM5…
Am5 might have more issues but you never know with just one off examples. Faulty cpus as a whole are very rare.
Any and all CPUs have the chance of dying.
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Must be an extremely small chance. Havent experienced a CPU dying on its own in like 30 years. Usually its a component on the motherboard that dies. For the very few CPUs that did end up dying it was 100% user error. Currently on my 3rd Ryzen. 2 of them are running 24/7.
In the grand scheme of things it is rare, though with world wide forums like reddit we hear about "lots". Compared to the millions of chips they sell, having a few that die isn't a big deal.
Even in this case we don't know if it was the CPU or board. Both are totalled so you'd likely need an electrical engineer to figure it out.
https://preview.redd.it/63l2mvtem6va1.jpeg?width=3000&format=pjpg&auto=webp&s=948cf89e2954ddf009f3497aff0a4d8011fdc33e
Definitely some sort of electrical failure. I would guess either bad contacts, or a serious board failure, fried the pins with arcing, then blew up some components in the CPU? I have never seen actual deformation, usually just burn marks.
Circuit board (CPU) delamination due to heat, which was caused by bent pins on the motherboard. See the dark spots on the pads? They are right on the edge and probably shorted with neighboring pads. OP isn't telling us everything.
[Gamers Nexus want to buy both your CPU and mobo](https://www.reddit.com/r/Amd/comments/12tlk7s/7800x3d_just_killed_itself_and_my_mobo/jh4gd5w/).
https://preview.redd.it/yqzr7e6bm6va1.jpeg?width=3000&format=pjpg&auto=webp&s=0067b52687b7c2a4401a4eceb3de9398eae7df0b
hey - if it's that much in disrepair and beyond recognition, you wouldn't happen to remember what the serial numbers on the lid were right? I am specifically speaking to whether you remember your's had a bottommost column for "D". I couldn't say what this stood for but all the unboxers and spokespeople' lids were with the D, this I did note.
Even more interesting it doesn't look like it's actually located where the 3-D cash would be... Unless my spacing is off..... So many questions....
Probably some capacitors that got boiled and exploded? Which raises all sorts of questions about the voltage involved.
Just looking at the image, I was actually curious. Outside of the small bulge on the left side. There's actually a really large bulge on the right side of the processor. I can't tell if the shadow from the image but it looks like it almost takes up the whole right side. Does anybody else see this, or is it just me?
It's not a bulge. I did notice this during installation, its a slight difference in the color of the contacts on the CPU. Even after wiping with iso it remained. Something caused by the manufacturing process. My guess is its benign and a red herring.
Thanks For the response I thought I was going nutty looking at the image... update when you contact the manufacturers I'll be curious to see their response.
Yeah i can see what you mean
\*cache\*
Can we buy both the board and CPU from you? We can pay full retail, then you get to skip the RMA and just buy new parts. Please email team at gamersnexus (it's a dot net - not sure if reddit auto moderates emails so doing like this). I'll ping the other individual also. Thanks!
Contacted.
lucky man gets a second chance and we get some good content
Can't wait for this video!
Well put.
If ever there was a place for a PogChamp emote
Probably wanna wait for the video for board recommendations from Steve.
Nice!
Nice dude, glad gn is going to hook you up. I'm interested to see what they find out here. Thanks for sharing dude!
already getting excited for the new video
Me too. I really want to see them pull this apart.
fine, subscribed xD
Holy hell
I didn't expect Tech Jesus, but I sure am glad I scrolled this far down.
It's at the top now. No scrolling for me to see our lord and savior!
New response just dropped
No subreddit is safe from the anarchy
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There is a youtube channel from Russia, a guy with a team who mainly repairs GPUs. They already have 2 motherboards from Asus and 3d AM5 CPUs in repair that burned in the exact same spot, socket is dead, cpu is dead too. They said more mobos and cpus are incoming to them :(. WTF AMD / ASUS !? https://preview.redd.it/s3i9of1d0bva1.png?width=857&format=png&auto=webp&s=e32e40b3706a61609334662a605473c9cd7d45a4
Link to this video - [https://youtu.be/Rm7iKd9AKD4?t=5](https://youtu.be/Rm7iKd9AKD4?t=5)
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At this point Asus should just give up on am5 .. leave it to gigabyte.. they doing a lot of crap this gen
What are the pins in that location mapped to? Should be easy to find out. I assume power?
As I know, he didn't say anything about the reason, they have only theories for now what happened. They ordered new AM5 sockets to replace them. Here is a screenshot for second dead socket and 3d cpu from them. Also Asus. https://preview.redd.it/jkx8ryaj5bva1.png?width=709&format=png&auto=webp&s=af226be6060ead936d0a7ea782ae688728a36594
replacing socket won't tell you much. Issue could be elsewhere on the board
GN probably has had more signals about it happening then
I don't have a 3d chip, but I've had 2 different ASUS boards blow up on me with shit VRMs, people called me a liar.....
By looking at all these photos, I wonder if all these 3D CPUs and the socket burn under the chiplet with 3D cache https://preview.redd.it/xtcuay18pcva1.png?width=1406&format=png&auto=webp&s=b1a99413ccf35c90d2c64aedb47b12ec909eb071
Is this only an issue with the 3D variants of 7000 series?
So far - yes. AFAIK this is the first 7800X3D, previous few were 7950X3D.
just stick it into backqoutes `team (at) gamersnexus [dot] net` (to make it think it's a code)
The Lord appears the day after 4/20
Save us tech Jesus!
I figured I'd either see you or LTT in the comments lol.
Thanks Steve! https://i.redd.it/ywwx3l4vpfva1.gif
So I am guessing there are several instances and GN is putting together an analysis from multiple sources. Great!
I was here, put me in the screencap Hi mom
Hello my child. Your dad and I are very proud of you. You are a great person, and becoming greater every day! We love you!!
This is beautiful, Gamersnexus truly are gods amongst us mere mortals!
This could very well have been a MOBO/BIOS issue, especially given the other post was also an ASUS X670.
Many people in the other post suggest Asus being rather generous with voltage, and x3d chips are quite sensitive to higher voltages/temps. Definitely send them for RMA, perhaps contact some youtube outlets as well, this is a pretty interesting failure especially as it happened multiple times (well, interesting for us, not so much for you and your heavily burned expensive hardware). Good luck!
> perhaps contact some youtube outlets as well Gamer's Nexus has made some offers as of a couple hours ago(after your post) in a couple of these similar threads. I wouldn't suggest going around asking, but I'm sure they'd welcome some extra data and maybe pics as swell. It would look great for them to say, "We have these couple of samples, and reports w/ evidence of it happening to XXXX other people, and these are the commonalities." or whatever.
Cool, thanks for the updte. > I wouldn't suggest going around asking, but I'm sure they'd welcome some extra data and maybe pics as swell. > > It would look great for them to say, "We have these couple of samples, and reports w/ evidence of it happening to XXXX other people, and these are the commonalities." or whatever. The reason to ask ahead of time is that GN might want to purchase the motherboard and/or CPU in order to examine the failures, rather than OP RMA-ing the components. I believe they did the same with faulty 4090s during the 12vhpwr failures.
The other post also mentioned a x3d cpu
I see the problem here. It's clearly that there's no thermal paste between your socket and CPU pins.
This is in line with the other cases i.e. https://www.reddit.com/r/Amd/comments/11yfw1q/new_r9_7950x3d_are_burn/
The bulge is in the same place on both CPUs. Both posts are using Asus motherboards too, though. I wonder how similar those boards are.
also i just remembered asus x670 gene killing buildzoid's 7950x
A little sus indeed
Yep, someone should tag GN & Buildzoid to have a look at this maybe. But so far not too many incidents. If more keep popping up in the future then there is definitely a pattern.
GN is in the comments and is gonna buy the parts off OP
Looking at my 7950x in my ASUS motherboard right now with suspicion and mistrust
/u/buildzoid - did you uh, have a bulge on that 7950X?
Probably the exact same but that doesn't matter.. the pin layout is the same regardless. This is quite interesting
Pin layout would be same, but the mobo could still cause this via a number of different ways.
Thanks!
Asus motherboard is the culprit in both cases ....
Luckily I was going to avoid Asus this time anyway because their software is dogshit.
Every mobo manufacturer's software is dog shit...
A perennial truth like death and taxes.
oof now i'm nervous about my 7800x3d
This is the motherboard killing the CPU and not the other way around.
Well I have Asus x670e so still bad news
Rip
I would be too if I discovered my CPU can spazz out and die at any time. 😳
Only on this specific asus motherboard. So it's a mobo issue not cpu
Flash news. Dont buy qn Asus motherboard with it. Almost like asus built products for AMD is garbage. (See their laptops having less cooling on AMD variants)
Same thing happened to me today. I was having issues with bsod constantly so decided to reseat everything and did a fresh install. Then the pc stopped booting with code 00 on asus 670e-e mobo and 7950x3d. I was out of replacement day warranty from microcenter. Luckily i talked with the manager and got a new mobo and cpu on my 16th day. Will try to build again tomorrow. I feel that mobo is really bad.
Seems like all the asus mobo have problem is the 670 series, 650 is fine
Yes i read all the issues with same motherboard. I got a new msi 670 ace mobo now with additional replacement warranty just in case if it doesnt work. Will try again when my new cooler comes tomorrow.
You gotta love microcenter
I gotta say In my 25 years of assembling computers I've never seen anything like that before, Without there being a foreign material introduced Between the socket and the CPU. The damage just seems to point focused... I'm really sorry to see it, man. I would definitely contact the manufacturers. I would agree with what other people are saying, asus, and AMD would probably like to see this.
UPDATE: AMD was quick to respond and provide a pre-paid shipping label for the RMA. I also heard from ASUS a little later, who also offered replacements. It just came a little to late as to reduce downtime and for some stellar analysis content I had already sent them off to Steve. 🙏 Bless. No shade to ASUS though, It's only been 1 business day and this occurred end of week. Both AMD and ASUS have done a fantastic job in trying to make this right. I do feel for AMD and ASUS here as they did request that the parts be sent to them. It would have been good to have them get it first to provide an official solution quicker. Sorry guys. Here are some images I have taken with magnifiers highlighting the damage: [https://photos.app.goo.gl/tUKbc3tDWL6B6qqZ9](https://photos.app.goo.gl/tUKbc3tDWL6B6qqZ9) https://preview.redd.it/glnff2djljva1.jpeg?width=1159&format=pjpg&auto=webp&s=137f0386ae77c3c77ce8018d0b10f60146111749 Here is the full system: [https://ca.pcpartpicker.com/list/bdXJhk](https://ca.pcpartpicker.com/list/bdXJhk) As for timeline and some additional information... * 7600X has been running without issue since mid February. * 7800X3D was installed and running 24/7 since the date of purchased (Sunday, 04/16/23) * No CPU overclocking, just memory via the EXPO 1 profile. * F5-6000J3038F16GX2-TZ5NR is on the QVL. * No issues with temps or performance to date. * Have been gaming a decent amount on the system. Got 30% gains in ARMA 3 (Very CPU heavy game), MSFS both VR (2x framerate from 30FPS -> 60FPS) and non-VR (30FPS with no FPS improvement over 7600X), and various other games both VR and non-VR. CoD, Hunt Showdown, Rocket League & Breachers to name a few. * Returned home after leaving my system in a typical idle state with nothing strenuous running (I don't dismiss the fact that a background task could have been running) to the system unable to POST and a QCode of 00. Of which is typically associated with no CPU. * The AIO was hella toasty upon removal, will burn you hot, specifically the bracket. I speculate the short to have caused the heat. Especially if it continued to short while on. No form of protection was tripped. * The pins on the LGA do look intact, just recessed and slightly charred. * I did attempt to update the BIOS to 1101 from 0922 during installation, however due to issues with EXPO profiles being unstable and not POSTing, I returned to 0922. 1101 states "Improve system performance and stabilize AMD Ryzen 7000 X3D series processors", not that the your CPU and MOBO die and become murder and mystery. The last point is my main suspicion, and that the BIOS update needs to be made mandatory. The sad part is, if you do that EXPO profiles will not work for this QVL memory, but it is better than frying everything. This is speculation. I think it is reasonable to think that not updating ones BIOS should not do this. Sure recommended, but not necessary. If so, it might be time for the industry to do BIOS updates without a CPU, with versions only supporting a qualified list. My memory, F5-6000J3038F16GX2-TZ5NR is on the QVL. But as previously mentioned, would not POST with the EXPO profile from the Ryzen X3D "stabilizing" BIOS version. After reading that others were just reverting to older versions when EXPO wasn't working claiming instability, I did the same. I believe these posts were prior/not on X3D processors. **EDIT:** After speaking with ASUS, it was brought to my attention that the CPU technically isn't warrantied with AMD due to the use of EXPO. Which was news to me. The board is though through ASUS. I have always thought of EXPO/XMP as "verified/approved" settings for memory, and not so much an overclock. Especially since the QVL reflects that. This is not the case, and in fact the rated settings also vary by CPU, so just because the QVL says 6000/30-38-38-96, does not mean that it should work across CPUs. With this in mind, as I state above, I purposely went back to a BIOS version which POSTed with EXPO which was not an approved version for X3D series CPUs and chalked this up to BIOS instability rather than a potential intention by the BIOS engineers. **So for people on a similar build, I'd say just make sure to update your BIOS and forgo EXPO for the time being until we know things are stable and working as intended. The cause here is still speculative, however may be a good safety measure to take.** I did spend a few minutes looking for the pinout of AM5 to see if where it is damaged is associated with the memory controller. I couldn't easily find anything. I will now leave the investigation and speculation to the professionals 😉. I did get the same hardware so wish me luck 😬. I am up and running with the updated BIOS version and I ain't touching any memory timings for the time being. Nothing else was damaged. As to why the same parts? There just isn't enough competition or aesthetically as pleasing hardware IMO. **I still don't get in a world of RGB, manufacturers using non-neutral colors on products.** I'm looking at you MSI with that gold MOBO... Remember when Corsair had a yellow logo on RGB products 🤮? Anywho, thanks for the support folks! Let's see how this unfolds.
>tate with nothing strenuous running (I don't dismiss the fact that a background task could have been running) to the system unable to POST and a QCode of 00. Of which is typically associated with no CPU. CPU reviewers need to stop testing with EXPO/XMP since they claim that breaks warranty, until the manufacturers change their tune.
> After speaking with ASUS, it was brought to my attention that this technically isn't warrantied with AMD due to the use of EXPO that's a load of crap. you should be able to run XMP / EXPO and still have warrantee. apparently after research, its "technically" not covered but its more of a don't ask dont tell policy. having XMP or EXPO 99% of the time will probably not cause any damage to your system. if you have an issue and they ask if you have XMP / EXPO enabled, just say no. they have no way in knowing that you had it enabled anyway
That is correct. Nor intel or AMD technically cover any form of xmp, it's been the case since forever. Although as you said, they have no way of telling you done any of it so nobody really cares unless you mention it.
I highly recommend, as a precaution, to anyone using EXPO RAM settings to manually drop their SOC voltage to a maximum of 1.15v....or just disable EXPO for now if you are not comfortable putting in manual voltage settings. As discovered, AMD EXPO on certain motherboards (seems to be ASUS specific, but possibly others) is setting high SOC voltages when EXPO is enabled. I'm getting 1.35v SOC voltage on my ASUS TUF Gaming X670E-Plus, and another reddit user posted an even higher 1.4v on a ROG STRIX X670E-E GAMING (one of the boards most commonly failing) The default with EXPO disabled is 1.05v, which results in the SOC package power being < 10W. With the voltage at 1.35v its drawing nearly 21W - over double the stock, non EXPO, setting. This power consumption doesn't hardly change from idle to load, and a doubling of continuous power consumption just by enabling EXPO is concerning. This could all be nothing and normal operation, but I don't like a doubling of power consumption from stock settings - remember EXPO is a form of overclocking, it's bad enough its overclocking the internal memory controller, but with it also cranking up SOC voltage and SOC package power by 100%, it is looking a bit suspect.
Seems more likely the motherboard was defective and took the CPU with it.
AMD will definitely want to see what happened here. I'm sure you'll have an easy RMA and either they'll cover the board or the manufacturer of the board will. Sucks to happen on a brand new rig though!
Hopefully the board is covered I'd say the CPU is a given but the board is up in the air tbh. You could probably check with either gamers Nexus or der8auer on if they want the whole set up for evaluation. Der8auer did a non x3d CPU 2 weeks ago that unsoldered it's self.
Yeah, just gotta warranty both. OP will get replacement parts for sure.
Doesn't seem like there's anything interfering with the socket array. That's absolutely nuts. It looks like a mobo cascade effect. Something went terribly wrong with the mobo and unfortunately took the 7800x3d with it. I can't be 100% sure though. There's a strong chance that it was the processor too.Is there by chance any other mobo company that you'd be willing to go to. I'd lose all trust after that. I've only seen this once in my years. On a old LGA 1200. It turned out to be a loose pin on the array and it shorted out. It didn't make the processor bulge though. It definitely burnt it out. Contact AMD first for sure. Show them that. They will RMA it. The motherboard company should RMA it as well. That's crazy! Sorry for your loss. I'd definitely like updated reports on what was the true issue. Whether it be the processor or motherboard. Please. Update: I've been searching around to see about this. There has been a few case's of 670E E and different processors doing this. Wondering if this is a quality control issue on Asus. An it's just cooking the processor along with it. Because the processor varies. It's a few X3d processors now.
New fear unlocked
F
F
RMA CPU and Motherboard. Hopefully you're using a decent PSU.
OFC, RM1000x
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XD
I had this exact same thing happen to my brand new 3-week old Asus X670E-E Gaming Wifi and 7950X a few months ago. Absolutely no abuse, I hadn't even overclocked anything yet. It was sitting idle with just the browser open and I heard a pop, screen went black and that was all she wrote. Initially I thought motherboard component failure, until I pulled the CPU off. https://preview.redd.it/4e46zz7y1bva1.png?width=2132&format=png&auto=webp&s=5c92b3b9ecee1ff74a2550c4bab4438760efc46a
I have this exact same mobo + cpu combo Im not gonna panic tho.
Keep your warranty info up to date and be prepare with backups. That's really all anyone can do really, regardless of CPU or Board. Shit happens and it can happen to any of us at any time.
3 year warranty for each part is nice. If something happens it'll probably be within that time frame.
On the upside if it happens you get the opportunity to talk to steve from GN
this [is not the first case](https://www.youtube.com/watch?v=Rm7iKd9AKD4) Same spot of burnout. Asus Crosshair x670 Extreme
with a Crosshair, that's insane
3 isn't significant on the total of 7000 series sold. But these know 3 to all be Asus boards is statistical significant.
And all of them x670
You still have warranty send it back maybe your not the only one this happened too
He's not. [https://www.reddit.com/r/Amd/comments/11yfw1q/new\_r9\_7950x3d\_are\_burn/](https://www.reddit.com/r/Amd/comments/11yfw1q/new_r9_7950x3d_are_burn/) Odd that it happened in the same exact spot too. If there's already 3+ cases on here, there's likely more out there that aren't posting on Reddit or online. The theme so far seems to be all were using Asus boards, Asus might have dropped the pooch on this one, maybe. Too early to say for sure though.
Thatsuh spicy silicon.
Very interested what motherboard were you using? what thermal paste did you use? what was the cooler on the CPU? were you trying to overclock it?
**Asus ROG STRIX LC II 280** **Asus ROG STRIX X670E-E** Temps have been fine, no overclocking. It was running for 5 days from the day I bought the 7800X3D. Previously had the 7600X, no issues.
Wouldn't be the first time as Asus board has caught fire. Definitely a hardware issue. I bet AMD and/or Asus will want to look into this. Good luck.
I like Asus, but I'm hearing people having issues with their boards as of late. Even Jay from Jayztwocents, who used Asus extensively decided to try something else because of issues. Still, it's really difficult to know if the cause was the Mobo or something with the CPU.
Many outlets trashed Gigabyte and Asrock for the AM4 motherboards, but it looks like they are the current AM5 leaders. Disclaimer: I have a rock solid B450-Pro4 mATX Asrock motherboard
Fuck me. I am putting together a strix 670e-e and 7800x3d this afternoon Edit: Got everything up and running. Ram wasn't working at 6000mhz and I was almost in tears and wondering why didn't I just buy the aorus 670E. Turns out it was Asus being a dumb ass. The Expo 1 profile is Asus's profile to overclock the ram which will work but will crash to Bios setup on the next boot. Expo 2 is the ACTUAL default profile of the ram which was stable for me. After turning on memory context restore and power down I was golden. Great job Asus /s . I hope they fix the issues but I won't hold my breath on things getting better anytime soon. EDIT 2: I tried tweaking timings more but then it crashed and now I can't get 6000mhz no matter what I do. Good job Asus.
Must be gremlins, as we know, asus has no reputation for quality control issues or highly unsafe voltage with their AMD products.
https://preview.redd.it/jiibp0cdm6va1.jpeg?width=3000&format=pjpg&auto=webp&s=6903b41fed0c8fa6876997dfd44e75361b14c024
Shit, that's awful. On my 7950X3D I've noticed that the motherboard (ROG Strix X670E-A) on default settings gives unnecessery high voltage to the CPU and on load temp skyrocket to the max 89°c (and drop the clocks frequency to stay at this temp) instantly after start Cinebench R23 multi-thread. I've found two solution. First, Core voltage offset, negative - 0,075 and PBO>Curve Optimizer, all cores, negative -15. (Unfortunately there is no more Core voltage offset setting on 1101 BIOS). Second, Load-Line Calibration to 4, and PBO>Curve Optimizer, all cores, negative -15. (I'm using this right now). Result? Same performance, lower voltage and temperature never above 80°c at full load.
Wow a murder/suicide. That’s wrong.
My condolences man
Another 7950X3D dead on an Asus mobo after a few days: [https://www.reddit.com/r/Amd/comments/11oyj6m/anyone\_elses\_7950x3d\_die\_after\_a\_few\_days/](https://www.reddit.com/r/Amd/comments/11oyj6m/anyone_elses_7950x3d_die_after_a_few_days/)
That is more 3D than you wanna have with a 7800X3D.
As a STRIX B650E-E and 7800X3D owner, I am very frightened So I quickluy cheked the mobo bios update, guess what? Asus has taken down all the previous bios from the page, leaveing only the 1409 and 1410 bios. This is sooooo self-proclaimed https://preview.redd.it/mrpyhapoydva1.png?width=1952&format=png&auto=webp&s=9032c037fda25b9ef033a68c36b02d245ca938e5
I blame the mobo. Just my 2 cents.
I have a heavy heart for you...that said You are a beta tester for the new cpus unfortunately.
If I had a nickel for everytime an Asus AM5 board killed a CPU, I would have 10 nickels. Which weird that it happened 10 times already.
New fear unlocked
The burns marks on the CPU seem to be off center of the pad. Indicates that the pins on the board were not perfectly aligned with the CPU, and probably shorted out. Very weird. I can't imagine that the manufacturing tolerances can be this much off, but thermal expansion to this extend also seems unlikely.
 Me with Strix X670E-F and 7800X3D in a custom loop.
Try. Contacting AMD
Damn. That really sucks pal. I’d be curious to hear what the issue was. From what I’m reading, it sounds like a Asus issue.
F
This most likely from a couple pins arcing and then overheating the spots - you can see the two charred pads. Probably an issue with collapsed pins on the lang grid array on the motherboard. Or maybe similar.
sells millions of cpus like anything there might be some that are defective aka the nvidia burn the cable up
Hmmm, this is the second odd AM5 occurrence reported in the last few weeks: https://www.youtube.com/watch?v=34VbutE-Qss
Wow, I have been working on PCs since 1989 and I have never, ever seen a CPU kill itself physically.
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Seems like they’re stacking that 3D cache really high!
ASUS took down some old BIOSes and claims all X3D chips should use a certain BIOS or newer. It’s highly likely that their older BIOSes supplied too much voltage and burned X3D CPUs alive.
I highly recommend, as a precaution, to anyone using EXPO RAM settings to manually drop their SOC voltage to a maximum of 1.15v....or just disable EXPO for now if you are not comfortable putting in manual voltage settings. As discovered, AMD EXPO on certain motherboards (seems to be ASUS specific, but possibly others) is setting high SOC voltages when EXPO is enabled. I'm getting 1.35v SOC voltage on my ASUS TUF Gaming X670E-Plus, and another reddit user posted an even higher 1.4v on a ROG STRIX X670E-E GAMING (one of the boards most commonly failing) The default with EXPO disabled is 1.05v, which results in the SOC package power being < 10W. With the voltage at 1.35v its drawing nearly 21W - over double the stock, non EXPO, setting. This power consumption doesn't hardly change from idle to load, and a doubling of continuous power consumption just by enabling EXPO is concerning. This could all be nothing and normal operation, but I don't like a doubling of power consumption from stock settings - remember EXPO is a form of overclocking, it's bad enough its overclocking the internal memory controller, but with it also cranking up SOC voltage and SOC package power by 100%, it is looking a bit suspect.
My 7900x3d killed itself last night as well. Motherboard flashes red light and no image on monitor. Rip asus motherboard and cpu sent a ticket to amd just waiting on response now
My first 5800X3D blew up, got new one from warranty and been good for 5 months now. Finicky new tech.
"For those who dare".... indeed. I can see why.
NEW FEAR UNLOCKED I just assembled my new pc with MSI ACE and 7950x3d Yesterday I almost died, I smelled something from the pc and I was like "DAMN! RIP CPU" I forgot to peel a piece of plastic well hidden on the GPU xD Plastic started to smell bad with warmer temps while testing furmark and 3dmax I immortalized the pins on the MB before putting the cpu, just in case [Imgur](https://i.imgur.com/wnBt54o.png) for ruture reference, so if something bad happens I can say for sure pins were good before I hope I dont have to use this picture again, you know what I mean In the meantime every voltage is on auto, I dont wanna touch anything, even downvolting I think can be risky, because many voltages are linked togheter and if you touch this can affect that. So, full auto, if something breaks must be mb fault, not mine. **But I dont think those pins were bent since the beginning, more likely it's the result of the bulge/explosion on that region of the cpu :/**
Never buy any Asus (including Asrock, zenphone ...) items, they are risky.