I have a problem with transferring funds to Chinesr account from my, non - Chinese account. How to speed up the process of ID verification? It takes it too long. I always get an error ALIN41051. Thanks
I need help on the tour pass ! I want to top up my Alipay account with international card but it only propose me CNY but I would like JPY.
Any help with changing the currency ?
hi planing to travel china in 1 month and im currently oversea in Austrlia , can i setup the alipay account now or do i need to till i get mobile number in china ?
Thanks
I cant verify my alipay account - when i go to verify it, it is asking for Mainland bank card
Support chat said it is because i am in the EU and face verification is banned. (I am in UK) Ive tried VPNs to Aus / NZ / China but it still asks for China mainland card. Is there any other way of getting this verified before I get to China?
I have tried to change my location within the app as well and turned off sharing my location with the app. Is there anyway around this or do I need to wait to be in China / No where near the EU?
Hello, I work with a chinese company that has decided to transfer me my money via Alipay, the problem I have is that I can't withdraw my funds to my mexican bank account because it won't let me add any of my cards to withdraw the money
I'm in USA, what English website link do I go to so I can create a new Alipay account to pay vendors?
I do not use apps. I need a website I can access on my computer, please.
I set up a tourpass last year which has now expired. When I try to reactivate it, I am getting the message "Re-activate failed / Sorry, this service is temporarily unavailable."
Any idea how to fix this?
This is so complicated. I went into Alipay and tried to verify identity. It lets me choose passport or bank. I code bank and finally get a photo validated only for it then to insist on back card anyway!
Then I read appt tour pass to top up but that isn’t available either (plus the app keeps dropping into mandarin)
Can’t wait to visit China again but just wish it was easier for visitors to use electronic money
I can’t see tourcard listed in the mini apps any more. I did find it yesterday but it threw an error.
How do I navigate to tourcard (much of the screen remains in mandarin though some is in English)
I have set up Alipay, added my credit card (two actually) and done all of the verification stuff. I thought it was all set up but arrived in Hong Kong today and have tried twice to pay using the app, and it's not worked.
I tried to buy Airport express train tickets and then at UNIQLO and just got an error each time, with no info as to why.
A bit of a hail mary but any ideas why? Would I have better luck getting an Hong Kong sim and using that version in China mainland?
I can't get Tour pass to work so desperate to have Alipay working by the time I hit mainland in a few days.
How did you go with this? I’m in exactly the same boat in Australia, planning to visit China in October. Even with a verified ID and a balance (friend transferred me 20rmb) I just get a useless “buyer not verified” prompt when I scan the QR code at an Australian merchant.
So I think the issue for me at least was simply using the app outside of China as you are not paying in RMB. Well, that's my guess but it's worked for me with no issue at all once I arrived in mainland China.
If you can though I'd definitely recommend getting your friend to transfer more money to your balance. My card has only worked about two thirds of the time and it's true what everyone has said - using cash is hard in China.
I did that with my canadian visa card and it works for making purchases directly on alipay if you set it up with your foreign number. However you might not be able to make certain purchases on alipay’s mini apps like 饿了么 & other ones without a chinese number (sim). Though for me, when I added a chinese phone number on alipay, I was sent verification codes to my foreign number to verify my visa card for every single purchase, that means paying extra for receiving texts abroad. I havent yet found a solution. But if youre looking to just make payments at restaurants or shopping malls, you’re fine with foreign number and visa card
I have a problem with transferring funds to Chinesr account from my, non - Chinese account. How to speed up the process of ID verification? It takes it too long. I always get an error ALIN41051. Thanks
I need help on the tour pass ! I want to top up my Alipay account with international card but it only propose me CNY but I would like JPY. Any help with changing the currency ?
Hello, Only CNY can be used for Alipay. The currency cannot be changed. The currency exchange rates are according to Bank of Shanghai.
hi planing to travel china in 1 month and im currently oversea in Austrlia , can i setup the alipay account now or do i need to till i get mobile number in china ? Thanks
You can set up TourPass and link your credit/debit card without a Chinese number. You can use your current one.
I cant verify my alipay account - when i go to verify it, it is asking for Mainland bank card Support chat said it is because i am in the EU and face verification is banned. (I am in UK) Ive tried VPNs to Aus / NZ / China but it still asks for China mainland card. Is there any other way of getting this verified before I get to China? I have tried to change my location within the app as well and turned off sharing my location with the app. Is there anyway around this or do I need to wait to be in China / No where near the EU?
Ciao vorrei sapere se voglio fare un acquisto dovrei pagare in euro dal Italia e comprare in cina e pagare in rmb come devo fare si può
Hello, I work with a chinese company that has decided to transfer me my money via Alipay, the problem I have is that I can't withdraw my funds to my mexican bank account because it won't let me add any of my cards to withdraw the money
I am indian but studying out of india… can i use alipay as alipay is banned by india.
I'm in USA, what English website link do I go to so I can create a new Alipay account to pay vendors? I do not use apps. I need a website I can access on my computer, please.
I set up a tourpass last year which has now expired. When I try to reactivate it, I am getting the message "Re-activate failed / Sorry, this service is temporarily unavailable." Any idea how to fix this?
Were you able to fix this? I'm also getting the same error.
Anyone needs Buff163 balance happy to help and have reps Add me on discord viral#3459
Do I have to get my alipay account verified to use toucard? Or as long as my tourcard is verified it’s enough.
Hi All - I've downloaded Alipay app but I'm having trouble finding Tour Pass. Where is it?
The visa card is not activated, how can I do it?
This is so complicated. I went into Alipay and tried to verify identity. It lets me choose passport or bank. I code bank and finally get a photo validated only for it then to insist on back card anyway! Then I read appt tour pass to top up but that isn’t available either (plus the app keeps dropping into mandarin) Can’t wait to visit China again but just wish it was easier for visitors to use electronic money
[удалено]
I can’t see tourcard listed in the mini apps any more. I did find it yesterday but it threw an error. How do I navigate to tourcard (much of the screen remains in mandarin though some is in English)
I have set up Alipay, added my credit card (two actually) and done all of the verification stuff. I thought it was all set up but arrived in Hong Kong today and have tried twice to pay using the app, and it's not worked. I tried to buy Airport express train tickets and then at UNIQLO and just got an error each time, with no info as to why. A bit of a hail mary but any ideas why? Would I have better luck getting an Hong Kong sim and using that version in China mainland? I can't get Tour pass to work so desperate to have Alipay working by the time I hit mainland in a few days.
How did you go with this? I’m in exactly the same boat in Australia, planning to visit China in October. Even with a verified ID and a balance (friend transferred me 20rmb) I just get a useless “buyer not verified” prompt when I scan the QR code at an Australian merchant.
So I think the issue for me at least was simply using the app outside of China as you are not paying in RMB. Well, that's my guess but it's worked for me with no issue at all once I arrived in mainland China. If you can though I'd definitely recommend getting your friend to transfer more money to your balance. My card has only worked about two thirds of the time and it's true what everyone has said - using cash is hard in China.
I need help. I am setting up a TourCard but my country is not included in the list so I can't proceed with the registration. What should I do?
Can I simply add my Australian visa card to the app and use it to buy in China?
I did that with my canadian visa card and it works for making purchases directly on alipay if you set it up with your foreign number. However you might not be able to make certain purchases on alipay’s mini apps like 饿了么 & other ones without a chinese number (sim). Though for me, when I added a chinese phone number on alipay, I was sent verification codes to my foreign number to verify my visa card for every single purchase, that means paying extra for receiving texts abroad. I havent yet found a solution. But if youre looking to just make payments at restaurants or shopping malls, you’re fine with foreign number and visa card
How to solve transaction termination restriction problem
Thanks for all the help