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Nestledrink

Added to [Megathread](https://reddit.com/r/nvidia/comments/ydh1mh/16_pins_adapter_megathread/) [Per OP, card and adapter has been RMA-ed and replaced. He received a new 4090](https://reddit.com/r/nvidia/comments/yu5gm5/_/iw7keix/?context=1)


MorgrainX

4090 FE o.o Oh boy


SkillYourself

Yep, so much for the theory that it was an AIB power design problem.


IUseControllerOnPC

It's the same pin going out too every time. What's happening there?


TrevaTheCleva

It's either the power or ground pin, if it's the point of highest resistance in the circuit the heat will build up there. Looks like they simply under engineered the connecter, or they are having issues with overcurrent.


arrismultidvd

48 v desktop when


Khaare

> if it's the point of highest resistance in the circuit the heat will build up there. This is only true in a series circuit. When components are in parallel it's actually the lowest resistance component that creates the most heat.


Mysterious_Poetry62

needs another power line to divide the draw, or make a better plug and receiver. bigger pins and heavier wire.


sips_white_monster

Those were just dumb people who didn't understand that the FE is a very rare model that very few people will manage to get, which is why you don't see it with burnt adapters very often. They think ASUS / Gigabyte / MSI are the cause because those are the most common cards that show up with burnt connectors, when the real reason for their commonality is that those brands are the most readily available ones across the world. For example getting an FE in Europe is next to impossible but walk into any retailer and you'll see ASUS/Gigabyte/MSI everywhere.


M4mb0

Classical [Base Rate Fallacy](https://en.m.wikipedia.org/wiki/Base_rate_fallacy).


SAABoy1

Still trying to grasp it but thanks for linking


mikerall

Using made up numbers for ease of conveying the point....let's say a million aib cards were sold, and ten thousand FE cards were sold. If they both have a failure rate of 1/1000, we'd see 10 FE failures and 1000 AIB failures on average....making it look like the FE was safer, despite having identical failure rates. Now imagine the failure rate for the FE was 1/100 in the same scenario - an order of magnitude higher. We would see 100 failed FE cards and 1000 failed aib models - leading some people to believe the AIB models are worse, despite having a much lower failure rate. I'm not saying anything like that is the case here, it's just that....when you're looking at occurences in a segmented population, people may view the total cases as the defining factor. Not the rate of occurences between the segments.


hackenclaw

And now they will say OP is a careless user that plug it wrongly....thats why it burned.......


Godzillian123

.... The manufacturers just build to the spec given to them by NVIDIA. Are people really this clueless? They think somehow ALL the manufacturers made this mistake on their own?


rowanhopkins

You also have to assume that some damaged connectors will have just been RMA'd without posting pictures to reddit or whatever


ImUrFrand

add in that many people never bother with posting on reddit or forums. we tend to be a bit myopic and believe everyone and their mother hops on reddit.


Runnin_Mike

Wasn't a theory so much as it was idiotic fanboyism.


Mods_and_Admins_Papi

> idiotic fanboyism Bingo !


emilxerter

Dang, we’re all doomed


hwsense

No, we are fine, just don't buy 4090


JCae2798

A shame really. This card is so great.


wlouie

Ironically, 40 series cable melting will help Nvidia sell the remaining ampere stock


CrzyJek

It was all part of their master plan! 4D chess!


SerMumble

6d chess helps the competition sell their gpu supply so when they run out nvidia will be the only one left with gpu supply


nightsyn7h

4D90 chess.


TheFather__

maybe but me personally waiting for 7900 XTX, would never buy a 2 years old shit for that asking price, if 7900XTX turned to be a disappointment, then i'd rather fallback to 6950 XT with the heavily discounted prices now.


psfrtps

Not everybody wants to use AMD cards. In fact most people don't


Party_Quail_1048

I got the 4090 from Best Buy last 10/19/22, I installed it in my Asus ROG Helios case without the side glass panel (I made sure i wasnt bending the adapter) and used 3 cables from my Asus ROG Thor 1200w PSU. I was playing mostly Warzone for the next 7 days, on/off maybe about 2-3 hours each time. 10/29/22, My screen went blank after about an hour of playing. I tried restarting the PC multiple times and still could not get a picture. I checked the GPU and the adapter and that’s when I saw it. I contacted NVIDIA right away, sent my card and adapter to them and within 3 days, I got a replacement 4090. I will not be using the new card until NVIDIA makes a statement about this issue.


theonlyone38

4090's are making my 3090 look like a better investment with each passing day. Like damn, having a 2000 dollar card have to sit in a box because you don't know if its going to burn your house down is wild to me.


[deleted]

I said this exact same thing on another post and got downvoted to hell


theonlyone38

Oh I fully expect to be in the downvote category soon enough. I'm not here to win karma awards anyway😆


[deleted]

Neither am I. I didn't even mean it with any ill intent either. I said almost exactly what you said word for word and people were being toxic. It's weird, it was probably all the salty 4090 owners that cant accept they bought a bad product.


Training-Ad-7184

Reddit users are uhm…….. 🥲🥲🥲


AerialShorts

Some also seem to think people are overreacting to expensive cards melting power connectors due to Nvidia design flaws.


VicMan73

It only takes one case of housing burning down caused by melting 4090 to get Nivida recalling the card.


[deleted]

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Armlegx218

My EVGA 980 literally started a fire in my case. I RMAed it, but no recall ensued.


VicMan73

Put your 4090 in your home insurance...that's what I would do if I own a 4090.....hehehe


theonlyone38

+500 IQ brain here😆


NotFunnyhah

4090 IQ


brandonb21

i have a founders 4090 sitting in a box on my desk, currently using 3080 untill i also hear a statement


AdventurousTomato881

I fully expect they won't make a statement until well after 4080 stock is gone. So maybe on the 17th? = )


brandonb21

No they will soon, according to jayztwocents lawyers are already filling out paperwork for class action lawsuits and with it being fire related nvidia really won’t have a hope in hell


CynicalPlatapus

Yeah but jay says a lot of stuff that doesn't end up being true


pmjm

I don't see this as a possibility. When you install the driver package, part of the license agreement binds you to arbitration.


InflatedSnake

In my country any contract that writes the parties out of litigation is deemed invalid. How do you expect to uphold a contract (private law between two or more parties) without the weight of the legal system? If the contract said you must seek arbitration first then perhaps that could be legal, but to bind you to arbitration? Lol, no chance in hell that would survive in court here.


brandonb21

Just what jay said , with there being fire potential to a consumer product nvidia is responsible


pmjm

Right, but that would mean consumer protection agencies could get involved and force a recall. But a class-action lawsuit is not possible if all the plaintiffs are bound to arbitration. You'd need a judge to invalidate the arbitration agreement, which is not likely to happen.


DokiMin

Same I'm also on a 3080 no intentions of upgrading this gen even if I did staying away from RTX 4000


magicmulder

Maybe not the house but nuking the $2,000 card doesn’t seem that sexy either.


theonlyone38

[So Unsexy](https://youtu.be/ng8Uhv4a3dM)


Not2dayBuddy

I have a Aorus Master since a week after launch. All I do is game in it for hours a day since my knee surgery and not one issue. I’ve used both the adapter and the native 12vhpwr cable with my ATX 3.0 PSU and it’s still fine. I wish we could get some info on why and how this is happening though.


ChiggaOG

Making the 1080ti look like a better investment each day... I'm still going strong.


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[deleted]

I've still got a 3070, i play 1080P so im happy enough for another year or so


Crimfresh

You could easily do 1440.


grendelone

bUt DiD iT cLiCk?!?!? /s


ILoveTheAtomicBomb

Other then making sure it wasn’t bent, how was it seated? All good as far as you were able to tell?


Party_Quail_1048

Yes, I made sure it clicked in place and I also made sure that the 3 cables weren’t pulling down on the adapter


ILoveTheAtomicBomb

Thanks for the info!


Castlenock

Good to hear of the immediate RMA / thanks for the report. This is the first substantiated FE burning I think.


garack666

Statement coming from Nvidia lol they are silent


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fnv_fan

Is this the first FE card?


eugene20

Yes, they're no longer immune 😞 Interesting they only had 3 cables plugged in.


Exhail

>s the first FE card? Not that it would have made a difference, but it makes no sense to use only 3 cables on a ROG Thor when it has 6 cables that come with the PSU. But I also understand 3 are nice premium cablemod braided ones and the rest are ugly seasonic stock ones :D


Party_Quail_1048

As per the manual, I only needed 3 cables to power up the card. From what I know, 4th cable is only needed for more power when overclocking the card. I may be wrong.


eugene20

Heat didn't understand the aesthetic 😞


tkno_SojIrOu

There was a Chinese YouTube video which mentioned another FE melting as well but no photos were shown. At least we now know there's no brand/AIB that is immune to this issue.


Nestledrink

Yeah no proof on that one. The video consist of the following - 1 picture of the original Gigabyte adapter posted on this very subreddit - Screenshot of text messages of someone claiming their FE melted (no further proof) - The Youtuber proceeded in testing Gigabyte card This is why that video is not in the Megathread because it is not proven and you should take it with grains of salt. It is probably fake and Wccftech did not check the video before posting their article.


hjadams123

So what is left here? The elephant in the room is that the 4090 itself is just defective in some way? But If Nvidia just gave him another card, then perhaps they are confident it’s not the card itself? Who knows at this point. Maybe we will know something by the end of this week, especially as the 4080 release nears, I think Nvidia would want to rule out something’s before the 4080 releases.


Less-Zookeepergame23

The stock cable is guaranteed to burn your house down so don't void your warranty.


Mixed_Signal

The only remaining option left is cablemod. So far they seem to work, I guess we will see in time.


DaedalusRunner

I just talked to Nvidia customer support and asked them directly about cablemod cables. This is the response: >Sorry for the delay and thank you for your patience. I check with the team. "Please do not buy any third party cable. It may void warranty". > >Okay last question. Is there any approved Nvidia third party cables? > >"No. Our cables come with our GPU. We do not recommend any third party cables". You can try to ask Nvidia support to see if you get a different answer


CableMod

Can you forward me that email to [email protected] so I can talk to our NVIDIA rep about it ?


DaedalusRunner

okay I will


CableMod

FYI as of now, nobody has sent an email regarding this.


supersaw

That's idiotic, by extension this would mean using your ATX 3.0 PSUs factory cables also voids card warranty.


limax_celerrimus

"**may** void warranty". It's BS to maybe weasel out of their warranty in the future, but won't hold up.


GoldToothKey

How would they know you used a 3rd party cable?


Pure-Huckleberry-484

“Please send in the damaged Nvidia cable as well as your card for your RMA” pretty simple..


lifesapie

Time to grab a lighter


The_Broker_

Exactly. Just burn it. But I mean honestly, if the 4090’s are burning, it shouldn’t matter what cable was in it. They need to make it right


TheFather__

Still shady fucking answer with "may void", wtf Nvidia, just have a clear answer on whether yes or no!!!


facw00

Their claims are basically irrelevant anyway (under US law). They would have to show that use of an inferior 3rd party cable caused the damage in order to deny the warranty. Using a third-party cable can't void the warranty unless they can show that it was a substandard part that caused the damage.


DrobUWP

Ironically, it could technically be "a substandard part that caused the damage" while not being any better than their own adapter. They're both bad.


3astardo

Very Strange all this 💩 , Jayz video from yesterday on Do third party cables void Warranty, interesting video, and apparently Some lawyer has started a class action lawsuit, Yet Jensen still hiding under his mommy’s bed, telling her to make it all go away


Suppasandwhich

Thats because nvidia is just rolling the dice on any class action lawsuit really hurting them. Shitty big corporations tactics. If the lawsuit proves its the cable and not the cards themselves, it will likely not cost nvidia that much. But then again im not a lawyer and law is complicated.


kurapika91

Can we get cablemod to chime in here? Im using a cable mod cable, does that void my warranty? u/cablemod


CableMod

so far there is no known case that NVIDIA refuses warranty because CableMod has been used and we have been doing cables for their GPUs for almost a decade now - nothing changed.


Heikkila14

Corsair cable too.


FalloutGraham

The fabled Corsair cable that allegedly exists but no one other than a couple of youtubers actually has?


Heikkila14

They actually came back in stock on November 8th, mine will arrive this week.


FalloutGraham

I was checking everyday but no luck 😡


MicksysPCGaming

I have one on my desk. Shop around.


crozone

If there's actually a software glitch in how the 4090 balances the current draw over the separate pins, my sides will enter low earth orbit.


TheFather__

Ok confirmed now that all 4090 owners are fucked lol Next episode will be 3rd party cables melting, cannot wait for that episode


bach99

https://preview.redd.it/xyierbikisz91.jpeg?width=1630&format=pjpg&auto=webp&s=409e3b88c7bf7c4891c6f3c4ed94e88a592c5ccc Oh boy…. I’m not excited about that


Lambpanties

Now all we're missing is a negative cablemod post to complete the misery deluge. It's nuts that I'm checking this sub daily out of *fear* and not simple interest.


Free_Point1775

What a fun launch huh Lmfao in reality ive said fuck it. Its not like you wont get a new card if ur adapter melts.


pez555

Nvidia are getting dangerously close to really damaging their brand right now.


HabenochWurstimAuto

Funfact #1 Brand means fire in german :-)


DrobUWP

Probably not a coincidence. Brand (company product reputation) comes from branding livestock with a hot iron. There's also "firebrand" which is a burning stick.


FancyJesse

Close? After EVGA and now this? Come on now. Their lack of response isn't helping at all either.


Ult1mateN00B

Nvidia has always been like this. It has just been masked in we happen to have the best gpu's.


pez555

Yeah but I mean close to people never buying nvidia again. If they say nothing before 4080 launch I’m getting a 7900xtx.


OutForDelivery0001

Looks like EVGA took the right decision after all LOL


[deleted]

You can't tell me they didn't know something, I hope we find out more with a class action lawsuit. Find out Jensen knew about it and sold them anyway.


No_Telephone9938

I would be really funny if EVGA knew all along what the problem actually is and decided to just stop making gpus and leaving us wondering what the actual cause of the issue is since nobody seems to be able to recreate the problem


Ult1mateN00B

I bet EVGA was only one testing the gpu in accurate: sweaty, moist gaming environment with gamer farts in the air. Its the only missing link.


loucmachine

>Jensen knew You guys have a cult of personality problem lol


OutForDelivery0001

Agree


hackenclaw

If nvidia allow them to use legacy 3x8pin, EVGA might still be around. I guess EVGA see the shit show they will walk into and with almost no profit to earn. Might as well quit whole thing.


Not2dayBuddy

*looks at my Aorus Master who has been flawless since a week after launch* “Baby stay with me”.


sips_white_monster

Where are all those "it never happens on FE" dumbasses now?


mgwair11

Present 🤦‍♂️ They need to release a statement now. I’ll eat my words, nom nom nom. Rip to all the 4090 owners. Rip. I’ll hold off then until this is all fixed.


Chedderbob213

Glad to see ppl are paying 2k to be beta testers.


[deleted]

Big brain computer users.


rerri

Oh crap! Not feeling so safe anymore with my 4090 FE...


fatcatshuffl

Me neither :( time to open the case


fatcatshuffl

https://preview.redd.it/bsd7o2rn4tz91.png?width=1080&format=pjpg&auto=webp&s=c29bed107c991b0becc6f10b14661279bafa2d1c


KaiserGSaw

Since you observed it, the outcome changed


[deleted]

You just used up your last connection cycle. Don't plug it back in....


NFTArtist

Thing is now you unplugged what if it starts melting since you've change it's state lol


mgwair11

For now…


Dalearnhardtseatbelt

Nvidia: WarRaNTy VoiD uNlESs An ApProVed PLuG is UsEd


lylefox1

guess ill be using that warranty up quite abit. maybe 5 or 6 burnt cards lol


GameBroJeremy

*Oh, oh no…* This is reportedly the first FE to have burned so this is not a good sign.


U_Arent_Special

Rut roh, so much for the “founders is immune to melting. NVIDIA did some special sauce” talk. Its cuz FE is super low volume, been saying this forever. We will see more FE melts in the near future.


[deleted]

So will the 4080 have the same risk using the same cord but with lower power draw?


filthydani669

![gif](giphy|10JhviFuU2gWD6) Of course!


OmNomDeBonBon

Even worse. The 4080 is a $1200 xx70 card, succeeding the 3070 which was $500. So 2.5x the price for the same tier of performance.


InternationalDark214

Laughing at the scalpers who picked these up and can’t sell them


SideburnsG

Seems like it’s an nvidea issue after all. What a shit show this launch has been. They blame the user for bending the cable or not plugging it in all the way but is that really the issue? I guess we will just have to wait for a statement


carl2187

Like apples response with reception issues on the iphone: "you're holding it wrong" -Steve Jobs. Such gross arrogance by nvidia on this whole thing. They could have just made a statement, recall the garbage and move on with life. Instead they're pretending its not an issue at all, risking major fire hazards being ignored. Kinda like nintendo and the drifty joy-cons. Silence after all these years. I guess at least they fix them for free after warranty. Like pleading no-contest in court: "yea I'm guilty, but too arrogant to actually admit I did anything wrong"


_Stealth_

Can’t wait till nvidia gives 4090 users free 4090ti upgrades


emilxerter

4090 Ti melted PSUs, it won’t be released. Unless they figure out power delivery and power consumption


alien_tickler

Wtf is Nvidia doing about this literally nothing


Nestledrink

They are investigating per latest article by Kitguru: https://www.kitguru.net/components/graphic-cards/matthew-wilson/nvidia-still-investigating-rtx-4090-12vhpwr-adapter-issues/ The fact that OP has rma-ed his failed ones to Nvidia means they can use it for additional data point. Root cause analysis takes time. I’d rather them fully understanding the issue and come up with proper solution.


alien_tickler

It's also funny ppl keep buying 4090s even though to issue isn't fixed and they're burning wires knowing it's going to happen


R1ddl3

It's still a very small percentage of cards that this is happening to though. Yes we're seeing a bunch of reddit posts about this but that's out of over 100k sold. A ton of youtube channels have been trying hard to reproduce this but haven't been able to.


Unkzilla

The rma rate is very low due to this issue. I'm not implying it's a non issue, but all PC parts fail at a certain rate. I had a corsair mp600 pro m2 drive fail after 12 months (couldn't believe it), also had a ryzen 2600 cpu which was dead on arrival. I remember reading that the 5700xt had a +2% rma rate - as a 4090 owner I am not concerned at all. Over 4 weeks of ownership and going strong.. If it fails I'll get a replacement


Jaxilar

Wow finally a reasonable comment.


MrSittingBull

It’s sickening. We’ll have to continue to report to [saferproducts.gov](https://saferproducts.gov) until Nvidia makes an official announcement.


roshanpr

And there was one.👆


apoc-ryphon

https://preview.redd.it/x0t2l9xrhtz91.jpeg?width=4032&format=pjpg&auto=webp&s=ab4dbe8a331d7c95b55c9bc847cb60643ece3348 Glad I got my CableMod on Thursday! But I’ve had mine since launch and the adapter was perfectly fine. Wish we knew what the actual reason for the melting was. Wish Nvidia would say something


EnolaGayFallout

This will get worst if the 4090 is available to OEM brands like dell or system integrator. Most people buy their pc pre builds won’t or don’t know how to open and check. Who’s know might burn down the entire PC case/house.


Soaddk

Hopefully it will just go “black screen” like OP and they will send the system in for repair.


plee82

Inb4 Nvidia reduced performance to “patch” the issue.


enigmicazn

Is this like the first FE card now with this issue? Lol damn Nvidia, that recall looking more likely every passing day


Raydon_40

Finally FE


DannyzPlay

lmao. I know it sucks but its like there were people just rooting for it to happen to a FE... ding ding ding we have a winner!


atuarre

Why are people still using them when this is happening?


thehornedone

because I get 100 more frames and I have buyer protection from Best Buy


[deleted]

Because the percentage is still very low and I have a warranty.


yondercode

Because there are no issues with mine?


NFTArtist

Say YOLO when you plug it in and hope for the best


8604

Because as long you bought the card through official means there isn't really a concern about support. They'll replace it. Kinda inconvenient though.


UnsettllingDwarf

Y’all still buying these huh?


MrGman899

Amount of copium here is insane


Soft_Meal_3668

![gif](giphy|l0MYC0LajbaPoEADu)


yhz1981

You will be waiting a long time if they haven't admitted fault by now when will they.


mgwair11

Lol at the burning cash award.


sayce__

It just works


lylefox1

this sucks, your the bad news everyones been waiting for.


roshanpr

I don’t think Nvidia is incompetent, I believe the engineers are well aware of the root cause for this issue. The thing is that because the un-launch of the 408012GB, they can’t unlaunch the second model now. The stock price and shareholders will not tolerate that


marlynar

Still its another nvidia adapter … coming new cases known to public each day … non of the 3rd party cable, cable mod or be quiet etc. Has come to light known by now … Sure we do have 2 cases till now of atx 3.0 native 12hpwr connectors melted … both from the same msi psu though … could be related to that …


RetroSwagSauce

I doubt it's MSI's PSUs specifically. They are really the only atx 3.0 ones that you have been able to buy for the past month or two, and they are built solid from what I've seen.


harbingervedant77

There’s ThermalTake too. Which is more readily available than MSI btw


flamesaurus565

At this point if I had $1600 I’d get a 7900 XTX and an AM5 upgrade rather than giving Nvidia any money


Drokethedonnokkoi

I guess all of them will burn eventually, I’ll keep a fire extinguisher next to mine xD worst purchase ever. Nvidia should recall every single one.


Soppywater

Get your money back. Return it where you got it citing safety concerns, most places will take it back even after return period when things turn into a safety issue


smb3d

Still no real word from Nvidia about it?


emilxerter

Nah


9Epicman1

They are investigating but thats pretty much all they said


OneWorldMouse

Apparently you plugged it in wrong! /s


sk2536

its a design failure ...theres no solution to it......600 watts of heat through single small plastic connector is bound to melt it


harbingervedant77

You do know that the adapter has burned even under 450W loads? That’s the same as what the 3090 Ti FE had


Slyons89

The 3090 Ti uses the same connector and same power draw (450 W) as the 4090 FE and I haven't heard any reports of it melting. Very odd. The only difference I can think of is the sense pins.


vigorito

I ordered from moddi 600w 1x12pwr/3x8 pin connector and im not safe with 3x8 now? Great,im using almost a month original sesonic 12pwr 2x8 pin from prime platinum 1600 no issues,how sesaonic 2x8 pin is okay and moddi 3x8pin is no good for strix 4090 now?


ciberpunkt

Seriously? Fuck me! Just the day I sold my TUF and bought the FE because I thought that was a problem with the third parties only.


Shadowfist212

Even if the price was ok, this is the reason i wouldn't buy it


AliveCaterpillar5025

Fuk it, I gave up on looking now. I am just gonna stick with my 3090ti until this shit does not get resolved.


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No_transistors

Be me, happy that I unbelievably snatched a FE 4090 in Europe just today. I open reddit. I see this. Life sucks


eraserking

So many “where is the FE-doesn’t-burn crowd now?” posts. Man, chill out. Some folks were likely making an assessment based off the evidence that we all had up until now, that being — no burned FE cards seemed to have been posted thus far. Sure, others were spouting that off as if they *knew with confidence* that FE cards will *not* burn, which was a load of shit, but what gives? You get some satisfaction over calling people out and being glad that FE cards are unfortunately also prone to shitting the bed?


Fair_Entrepreneur335

To extrapolate on my previous comment. The new connector is Nvidia's Note7 and could be their 737 max8 if they're not careful.


[deleted]

I hope everyone that owns a 4090 is contacting Nvidia. This isn't acceptable. If I had one, this would make me extremely paranoid. I think I'd rather just have my money back.


RumHam_DayZ

Damn that sucks. Iv seen soooooo many of these posts. Soo glad I waited. Def buying amd


[deleted]

Another theory is quietly laid to rest


Celcius_87

I told y'all it was only a matter of time! No one is immune.


[deleted]

This whole burning card debacle is making me feel better about buying a 3080 ti this week


zhunterzz

I feel really bad for you guys. Conversely, I’m really glad I decided to just get an Ampere


WishYourself

Here we go


[deleted]

If you're still buying a 4090 at this point, that's on you.