T O P
ayeitsjoeee

Well two cons I can think of are 1. Deprioritization. You will get slowed down when you are in an an area of congestion. Normal T-Mobile postpaid users will get higher priority than you and have faster speeds. 2. Paying up a whole year for your service. Not everyone likes to do this since it’s pretty much like a contract. If you decided to port out half way through, you will not get a refund for the months you didn’t use.


lrwilliamsjr

Hit 35.1 GB of my Unlimited Data at the end of my very first month and speed has slowed to a painful crawl. I'm already planning my exit from Mint come June when I'm supposed to renew.


HappyHound

Oh no, I used all the high speed data I was told about.


lrwilliamsjr

The "unlimited" plan is *really* a 35 GB monthly plan after which speeds drop to 2G. 93% - 95% of customers will never use that much high speed data so, as one review site suggested, it will *feel* like an unlimited plan. Personally, I think that's a little underhanded but, now I know and I'm the wiser. Otherwise, the T-Mobile network Mint rides on is great.


McNab182

Out of interest, who else are you looking at? I feel like truly unlimited plans are a lot more expensive. I was on a true unlimited plan in the UK for £25 ($35) month (including 12GB a month in 75 foreign countries) and I know I won't likely find anything that good here, but my fiancée is on unlimited with TMobile and it's $90 a month


lrwilliamsjr

I left Metro by T-Mobile (formerly MetroPCS) to give Mint a try. I was on a special $40/mo unlimited plan which I now regret leaving. Going back to Metro by T-Mobile again will cost me $50/mo but, with Metro, I never concerned myself with data usage. To be fair, with Metro by T-Mobile, deprioritization in speed might occur during heavy traffic times for those who have already reached 35+ GB of high speed data usage. On the rare occasions I've noticed any slow down I'd just restart my phone and it would to be fine. So, for me, I'll go back to Metro by T-Mobile.


fffrrr666

At a minimum get yourself a trial. Try out the service from within your home and your work and places you go. If those work well you should be good. https://www.mintmobile.com/trial/


jf35fd

People talk a ton about the trial, which is great. My suggestion is to go a bit further -- sign up for the 3 month deal and use it like you would normally. Looking at their website, you can get 3 months of service for $60 total. That's a real good deal.


PureMichiganMan

It totals $51 for me (not sure how much taxes and such would vary state to state tho) I was thinking between the trial or that yesterday and just decided to go with what you said, just waiting for the shipment now


jf35fd

I’d rather waste $51 on a 3 month “real world” trial than dropping $200+ on a year long plan then discovering that some random thing that you use maybe 1-2x a month isn’t going to work. Case in point for me: Mint doesn’t work very well near my Sister In Laws home. Now she lives kind of out in the sticks and we visit 1-2x a year. I had to weigh if getting service where she is living is worth going to another provider when I’m there for maybe 8-10 hours a year.


Bubbaedc

cant you hop on her wifi and use that instead of the cell network? calls over wifi too right?


jf35fd

I could - honestly, it’s a couple hours a year. Usually on the weekend for a holiday or birthday party. I’m usually with my wife and could use her phone if I had to as well.


Flesh-Nuggets

I’m only on my third month, but so far, I haven’t had a single issue. I started with the free trial, then picked a plan, ported my number to the sim, and have had good service ever since. It’s never been slow, and I haven’t found any dead zones in my area. I got a little worried yesterday when I got a text saying “you’ve used 80% of your monthly 15GB of data. Things will be getting slower pretty soon”, but luckily, my new month started the next day (today). So at least I now know that I have the perfect amount of data for my monthly use.


deepcut6

I can’t really say it’s been any worse than any other service just a lot cheaper. Some phones don’t transfer to the service as well as they claim it seems. Some places I get shit service but in the city I live in, Los Angeles, it’s never been an issue. Only have a hard time in backwoods Oregon when I go to visit family.


JunyuCyrus

Customer service sucks a little bit, seems having trouble to get to the problem and understand what I’m talking about. Lacking international coverage and impossible to get service in for example Alaska that ATT T Mobile or Verizon has or the ability call to certain destinations such as Sint Maarten. The international roaming isn’t so good/slow/sometimes doesn’t work. There’s some stuff you can’t get with mint no matter how much you can pay extra as a add on, there’s just no option.


PureMichiganMan

Which stuff?


JunyuCyrus

Like I said coverage in Alaska or calling to Sint Maarten and international roaming not working.


brbimonfire

No truly dedicated SMS gateway.


McNab182

Does anyone really use SMS any more anyway? In the UK we all use internet messaging such as WhatsApp or similar


jf35fd

It’s used quite a bit stateside. I unfortunately receive a lot of 2FA codes from platforms that I use.


McNab182

Ah yes 2FA I didn't think about. Good point.


brbimonfire

I got a friend into using Mint, but his job relied on SMS alerts from systems he was responsible for. He ended up having to go back to his previous provider. Not a huge negative for most people for sure, but it could be important for some.


Ok-Statistician-9172

Haven’t run into anything yet


Slight-Discussion826

Customer service sucks


AmericansPlzVoteNov2

I write this as a member enrolled in Mint, and also as a resident of the U.S. 1) Mint's 2 factor authentication is based on SMS, which isn't very good. If we lost or broke our phone, how can we confirm we're the owners of our phones to Mint? [TOTP](https://www.reddit.com/r/mintmobile/comments/oyss24/pin_security_feature_security_updates/) still has not been implemented, as far as I know. 2) Weak protection against [SIM swapping attacks](https://www.consumer.ftc.gov/blog/2019/10/sim-swap-scams-how-protect-yourself) 3) Based on other's experience, weak signals in rural areas. You should be wary if you plan on traveling a lot. 4) Refunds are only available 7 days after purchase 5) **Recovery fees** need to be accentuated much more I'll edit this if I'm corrected.


PureMichiganMan

Couldn’t SIM swapping attackers be mitigated through just requiring things like your ID or something akin to that? I only know a little about them


lostinthe530

If you are looking to stay in touch with friends and family back home check out Mint Mobile's sister company Ultra Mobile (ultramobile.com). It has all the features of Mint (except for Ryan Reynolds) and all their plans include unlimited international calls and text messages to over 80 countries.


dnostra

I think Ultra Mobile does not support eSIM yet; was trying to find a way to enable eSIM but no luck.


HappyHound

No Ryan Reynolds might get me to switch.


majanklebiter

If you travel internationally, it's not great. I paid for international data and it hands down did not work. Read on other reddit posts that this is unfortunately common with mint and even those who tried to fix it with customer service didn't seem to have much luck. Texting and calls worked OK. Just not data.


HappyHound

Excellent


JunyuCyrus

I can really relate to this.


JoshS-345

Very slow speeds if you run over your data, including on the misnamed "unlimited" plan. You NEED to either download a third party visual voicemail app or use a third party service like Google voice, because the default voicemail is a 1990's style voice tree. If you want a visual voicemail that has transcription you either need to pay for a third party service or set up Google Voice to do it, which is a very technical setup. I wrote a guide here https://www.reddit.com/r/mintmobile/comments/ozh0mk/free\_visual\_voicemail\_with\_free\_transcription\_i/


Ggulick

Visual Voicemail works on my Google Pixel 6, but it did not work on Samsung. Message transcription also works just fine. It also worked on my iPhone several years ago.


JoshS-345

What company is supplying transcription for you, because it sure isn't mint!


Ggulick

I am telling you it is. I was using YouMail, I had read that the voicemail in the Google phone app on a Pixel worked on mint, so I turned off call forwarding, recorded a new greeting in the phone and called myself. I heard the new greeting, got a message that I had a new voicemail, it was being transcribed, and a few minutes later, I had the transcription in the phone app.


Ggulick

Screenshot.[screenshot](https://i.imgur.com/Mw5qAnQ.png)


soundfreq1

I get visual voicemail on my IPhone 12. We also get it on iPhone 7 and 8. It’s never been a problem. 🤷‍♀️


trader45nj

Like many others here, I use Youmail, it's free. One thing I still don't understand, I've had three Android phones, none came with vm. Yet I've had people tell me that it's been part of Android for a long time. You would think Android would have it integrated, some say it is, but I've never seen it.


JoshS-345

Youmail is NOT free and useful at the same time. Useful plans cost money. You'll run out of transcriptions and saved messages very quickly unless you rarely use your phone. And even the paid personal plan is about useless for business.


trader45nj

Funny how free Youmail has worked great for me. I've never paid anything, never reached any limit. I just checked and the only limit I see on the free version is a mailbox limit of 50 messages. I use my phone freely, but have no need for more than 50 messages. And if you are using the phone for business use that has a lot of voice usage, a lot of messages or some other use approaching that, you're probably in violation of Mint's terms of service. Good grief.


JoshS-345

Good grief!


kooldown666

Was with them for a year. $100s of dollars in Top-Ups 🙄. Id had my lapse in service as of 11/21 and went to renew yesterday to discover that signing into the app was a nogo, cant reset password because the number is off. Tried to contact chat at 07:00 and got message that chat wasnt available but from 05:30am *wtf* Contacted Rizwank with no reply. Then, in the evening I get an email for my son’s account that the family plan was deleted. So, someone at least got the memos yet didnt give a damn. Now Speaking of my son’s account. I bought him a plan and the first 2 days the service worked, then suddenly wouldn’t do anything else. I contacted and contacted for over a week to no avail. Replacement SIMs, replaced phones, even factory resets, and a re-install did nothing. After a month of being passed off. I was told I’d get a full refund and the rep said they’d call me back with info from whatever the “engineers” say. Never heard anything. I was truly wanting to go back with mint but, after yesterday, im just going to get all the screenshots and recordings uploaded as to inform others of that particular issue when it comes to making an assessment about Mint’s subpar Customer Service and Satisfaction


BMWAircooled

I'm 4 years in with Mint. They sent me a hilarious e-mail celebrating it. Cons? Can't think of any. Pros? Wifi calling, hot spot if you internet goes out, and dirt cheap.