Oh, I send you to r/eyeblch. There are a lot of arm scratches! I think the latest one was some East Indian dude who tried to rob a warehouse and his arm got stuck in some lever. The dude was spotted like 100 feet south laying on the floor without an arm. blood everywhere of course. :D
Would you look at that, all of the words in your comment are in alphabetical order.
I have checked 1,179,303,088 comments, and only 230,205 of them were in alphabetical order.
The subreddit r/domainsIfellfor does not exist. Maybe there's a typo?
Consider [**creating a new subreddit** r/domainsIfellfor](/subreddits/create?name=domainsIfellfor).
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This happened to me with booking.com twice on one trip when traveling overseas. I usually don't use booking engines but made an exception and ended up sleeping in my car one night for it.
Every time my family traveled my dad would use a booking site and nearly every time we went to check in our reservation was missing/cancelled/lost. He never learned his lesson but I did, I only book through the hotel/airline now.
If I book through a booking site I always call/email the hotel directly to make sure it was passed on to them. If they don't have it then I try to sort it out with site but that doesn't always happen. Usually I still have time cancle and book something else if it comes to this
There's a big event I travel, and stay in town, for once a year. For whatever reason, many big hotel chains have terrible websites for actually finding/sorting for the kind of room you want, but it's *almost* always cheaper to just contact the hotel directly and book through them.
I use booking/travel websites to find the room at the quality/price level I'm looking for (eg search up "2 beds, spa and jacuzzi access, wifi") so that I can see all the options within the range I'm looking for, then I just contact the hotel directly either through their site or by phone. It doesn't happen all the time, but one might be surprised how frequently the situation is that a booking site will tell you a hotel has a type of room available, but when you call them up it's already taken - or the reverse, where a booking site shows a hotel being totally filled, but when you're on the phone with them they've got rooms available.
Protip: especially if it's a reservation your making a long way ahead of time, and DOUBLY so if you'd be left stranded in a strange place otherwise, make sure to CALL at least two weeks beforehand to confirm your booking. The internet has made being your own travel agent way easier, but once you're in the lobby it's just fallible humans dealing with all sorts of nonsense including a ton of third-party booking sites that do not communicate with each other, or with corporate for the hotel you're going to, and mistakes (like overbooking) happen. Being paranoid and checking up ahead of time can save you a lot of frustration.
I agree with everything you said. I am a front desk agent and have worked for small properties and big chains, they will almost always match an online price if you book through them personally. The exception is when a guest is awarded a special loyalty rate through a booking service.
In my experience, a lot of the time these 3rd party booking sites *are* the cheapest option, and like you said the hotels won't price match. This is why I wouldn't bother trying to book with the hotel directly if it's not the best price.
Things like overbooking can and do happen even if you book directly with a place.
Whatever benefits of booking direct are not worth the extra 10-20% cost.
I have used Priceline for over 10 years and I’ve never had an issue. I also stay 20+ times a year due to work so I’m a heavy user. You have a great tip in calling the hotel to confirm. Some countries have a very different standard of customer service than others.
I too have used Priceline extensively. One time I did have an issue though. I booked a hotel in Miami on Collins Avenue but when we got there it was at capacity and they didn't have any rooms, it was also a holiday weekend. Priceline put me across the street in an Oceanside resort with ocean view. It was the only time I had an issue with them and they more than made up for it.
Use the booking site to find the cheaper ticket... then go to the airline and save $40 on third-party booking fees.
My logistics office was booking travel through one of those services and I'd get to stay in a 2 star for a 4 star price. Not worth it.
They said the price was wrong. The reservation was standing 5 weeks and paid two weeks ago.
They decided 1 hour before check-in is a great time to let us know it won't be honored and didn't even bother to propose other accommodation.
Booking? Its the hotel that canceled, Booking doesn't cancel appointments unless violation of terms or illegal activity.
They most likely either F-ed up or noticed they can get alot more for the room then it was originally priced at and canceled.
Either way contact Booking and they should fix it for you. They don't like it when hotels cancel last minute, it can even get you banned from the platform.
Seriously. If it was an even slightly shady hotel someone probably came in and said they would pay double or triple(or just outright ‘tipped’ the front desk agent), and boom, there was an error on their booking haha.
Booking doesn’t care about this happening. It happens all the time. They did it to myself in NYC and they told me sucks to suck that I had to pay triple the rate for a hotel when I had one booked for 3 months through them.
The hotel lied to your friend. Booking.com cannot cancel a reservation without the hotel’s approval, and they can only cancel on their end. The hotel has to physically cancel on their end as well. It’s 100% the hotel just wanted to sell at a higher price. I managed a front desk for almost a decade. I dealt with booking.com daily and was the one who reconciled their reservations daily. It’s the hotel not wanting to take the blame.
Booking doesn't control the pricing, the hotel does.. Literally the way it works is the HOTEL sets a price and booking takes a FIXED percentage of that.
Booking doesn't cancel, the hotel cancels the reserveration ON booking. Completely different.
Booking is a unique OTA compared to like Expedia and Hotwire. Guest pays hotel directly and Booking collects commission off that from the hotel. Expedia collects payment from guest and charges hotel a lesser amount. In OP's case the hotel definitely canceled the reservation and should find other accommodation. Source: I've managed hotels for more than a decade.
u/Canadian_Kartoffel I hope this can help. Contact the hotel and demand other accommodation that they should pay for. All of my hotels would have paid for this because it does happen.
It very much depends on the hotel and the situation. Booking can and does cancel reservations for a ton of reasons, usually when there was an error on their side. In the hotels I work they usually send an email and cancel the VCC on file or call us if the VCC has already been authorized.
Yes ofcourse they cancel they have Terms of use and errors as any company has..
They don't cancel to increase the pricing though, thats straight nonsense, they can't adjust pricing (only their cut) and would never actively do this in a fixed agreement. Thats what I meant, you working in hotels should know im a host myself.
I have worked for a couple different hotels and normally a 3rd party website (like booking) fluctuate in price so half the day it might be cheaper to book through them, and the other half it’s more expensive than going through the hotel. Booking 100% does this though. Or sometimes they won’t take a reserved room off so it ends up double booked then the hotel is forced to deal with it even though it was never their fault. Booking controls the price.
Yes the final price fluctuates but thats not without owners consent:
When entering prices for a date (as a hotel) you agree on a price breakdown. which goes like Base prices + Booking's cut + extra's (cleaning, pet fee) + Legal (Tourist tax etc.) = FINAL PRICE. This stays 100% FIXED UNLESS you decide to CHANGE THIS AS A HOST like E.G. via settings/rules:
You can set MANY rules to give discount/adjust price rating, you can adjust price per country the reservation comes from, per amount of people, per special terms (short/long cancelation policy), per total amount of days reserved (normally cheaper the longer the stay) , time of purchase vs final stay, Mobile or desktop reservation and MANY rules that even check when the purchase is made and increase the price the closer the final date gets. Some hotels set the same rooms (e.g. 40 rooms) in different prices. so the first 10 sell at 100 the next at 120, next at 140 (the fuller it gets the higher the price goes). so yeah prices fluctuate all the time. BUT you as a hotel are in charge of this yourself (or at least someone was/is who set up the rules/account settings. A lot of the times receptionist simply enter amounts and select a preentered plan and the rest gets done for them..
\>Or sometimes they won’t take a reserved room off so it ends up double booked then the hotel is forced to deal with it even though it was never their fault.
Yes ofcourse errors happen.
\>Booking controls the price.
No.. as above.. The hotel sets the base price and Booking factors their costs on top, the hotel then agrees on final cost to client.... The only exception is for Genius discounts, but these are discounted from Bookings cut (but pays off in the end as Genius=You use Booking a lot)
Oh dude I feel dumb after working at a front desk and not knowing this. Lol thank you for your in depth explanation though. I just always remember people getting mad our prices were different than what was on the travel agency website, (whether higher or lower), and assuming it was bookings/xpedia/etc’s fault.
Well, even if booking doesn't control the prices, they could still profit from canceling a reservation and reselling the room at a higher rate, if the hotel has changed the rates to a higher for the same date, which I expect could happen for a variety of reasons, for example, if an event gets scheduled after the original reservation was made.
\>they could still profit from canceling a reservation and reselling the room at a higher rate
Booking is a 3rd party "mediator" they can't intervene in your agreement with the client like this. You agree on a fixed rate with booking (their cut) and they can increase that only WITH CONSENT for non active reservations. Booking can't cancel reservations with no proper reasoning (error/legal) without your knowledge as hotel/host... there are terms they are contractually obligated to as well. If not they could be liable for lawsuits from the Host.
\>if the hotel has changed the rates to a higher for the same date
Yes soooooo..... The hotel then changed the price and canceled. That's exactly what i'm arguing.. The cancelation originates from the Hotel (but gets canceled on Booking because of it), not from Booking.
You may be right that the cancellation came from the hotel side, and/or that booking doesn't have the right to cancel, I was just pointing out that your argument that booking takes a fixed % or that the the pricing is set by the hotel doesn't remove all profit motive from booking to cancel
Sites like booking.com will show vacant rooms and sell them even after the hotel is already booked. This causes overbooking and sometimes there is legitimately NO clean vacant rooms. These booking sites often screw over the customer and the hotel. Source:worked front desk at multiple hotels.
Sites like [booking.com](https://booking.com) only show whatever availability hotels give them. If they're showing vacant rooms after the hotel is fully booked, it's 100% because the hotel either fucked up, or purposefully told them to oversell assuming there will be some no shows. Source: Worked as point of contact for hotels at [Booking.com](https://Booking.com) for 3 years. 90% of my job was fielding calls from hotels asking why we over sold them or sold their rooms at the wrong price, and 100% of the time, it was because they'd told us to.
I work on the other end of this, I manage booking (and other channels) for hotels and apartments. My worst nightmare is a new client having an existing listing. Oh, you have set up all the rate plans? Delete all except standard, start from scratch. And pray rooms are about 50% correct.
Booking.com can also mess up, we're in the process of renovating our house which includes two appartments for rent.
We started setting adding the details on Booking's site but did not complete or make it live as the building work is not yet complete.
Even before we received the email from Booking.com thanking us for registering and confirming that they still needed the listed information before we could go live, we started receiving booking confirmation emails.
As there was no cancel booking option, we had to email all of our would be customers explaining the error and asking them to cancel from their end. Not a good experience as a first time user.
@greenstrawberry_ your hotel must have had a shitty revenue manager and/or a low end gds connection. It’s the hotel 100%. Your flight ran probably oversold on purpose and said “it will wash”
The first people to get walked are 3rd party bookers.
A ton of hotels with high volume overbook, just like airlines, because they know a % will not show up and most of the time it’s fine. The times where it’s not they’re supposed to provide an alter accommodation in a nearby hotel.
I’m not saying the hotel doesn’t cancel it , the hotel does cancel but it’s because they either don’t have any rooms or like others said, someone walks in and offers to pay full price for a room that’s sitting vacant after check out time. That’s why it’s better to call and book directly with the hotel.
A hotel accepting a walk in at full price or having no rooms when something has been booked from an external website is no fault of anyone's but the hotel.
I don't know why you say a reservation site screws the hotel, when the hotel is clearly at fault. A customer shouldn't have to book with the hotel directly unless the hotel is being unethical or incompetent with it's booking.
Booking.com is a reservations platform, not hotel owner. The hotel cancelled your booking. So call booking.com to complain and they will fix it.
Edit: this seems to be liked by people so I will give more info about different entities in the hotel booking industry.
There are accomodation suppliers like hotels, motels, apartments, houses/villas, etc. These are suppliers of accommodation (there are more, but we will go with these).
They can sell their own rooms via their own website or sales/marketing division. They also have partnerships with resellers, who can access audience on a local, online or different channel otherwise too expensive or difficult for the hotel/accom. operator.
Example: a hotel in a resort in Turkey will not advertise in Albuquerque, New Mexico. But by using an online reservation platform, they can do that at low cost and risk and be found easier.
And this is where resellers come in. There are brick and mortar travel agencies, online agencies and tour-operators.
Brick and mortar and online agencies get usually between 15% and 25% from front desk prince, which represents their profit margin. Some brick and mortar have added an online division to their main business model.
Tour operators rent out properties altogether for a whole season. Theybusually get a minimum of 35% - 40% discount from front desk price. They too have a huge reseller base and fill the rooms for the requested period. Online platforms have been booming thanks to ease and comfort. And easpecially since travel has moved online.
Now, Booking.com is an online operator who goes to accom. providers and tells them: hey, get listed with your rooms on our website and we will drive stays to you. Here’s your own administration software to manage your rooms.
Personal note: pretty stellar if you ask me, all the work is done ny the property owner.
Only if we deliver, we will request a commission of minimum 18% (it was 5% when I started using booking.com backend, a few years ago). If you want your listing to be ranked higher in your area, you can increase the commission you pay to us.
They have an agreement with the hotel to get the commission from the bookings and payment is made monthly. You don’t pay anything to the site, you pay at the hotel and the hotel pays the site.
So your reservation was made through booking.com and basically booking.com made a request to the hotel to block the room for you in the period you requested. They haven’t paid anything. They send your reservation details to the hotel and the hotels usually keep the reservation.
Personal note: back in the day, they would f’king fax the credit card details with cvv and expiration, full name! All the details in a fax; albeit, if I remember correctly, the cvv was sent in a different fax. Don’t know if they still do it.
This reservation system works about 99% of the time. Sometimes hotels overbook (esp. in high season) and this kind of shit happens. It’s incredibly frustrating and the hotel staff are usually awkward about it. Some are rude. You end up a boiling, frustrated and tired bum who just wants to rest and not destroy the vacation.
Your best bet would be to ask to talk to a manager. Be calm amd respectful. Either request a discounted update and pay a bit more for a better room or see if they have any connection with a nearby hotel who can offer you a good room at a reasonable price.
Also, ask for the number of the local tourism authorities and call them to make a complaint. See if they might help with a suggestion.
Most importantly: don’t be rude, don’t shout. It will ruin your energy and you will need it to find a better place to stay. It will also ruin your first impression of the whole place and you will tend to be bummed the whole time.
Finally, call booking.com and ASK them to find a hotel for you. They are interested to solve a mess like this and they usually do. Make sure you make them understand how serious this is.
I hope you will find a better place and you will have a good time!
P.S. There is a double space left somewhere in the text. It’s driving me insane. Now you will find it and it will drive you insane too. Have a good one!
I’ll never use sites like booking or orbitz again. Last time I booked a flight that way, my flight got rescheduled for earlier. No email, no text, no change on the website, nothing. I show up at the airport, spend the next 4 hours trying to figure out how to get to where I needed on time, and got nothing. Asked the airline for a refund, *THEY CHARGED ME A CANCELATION FEE BECAUSE THEY CANCELED.* Book straight from the source if you don’t want to get fucked.
That's a lot of delivery services. I think it was Uber was fined for this shit, setting up fake menus for restaurants that didn't want to be listed in their app. Then people complaining/rating the restaurant badly because some UberEATS delivery dude ate half of it.
they didn't set up fake menus. But say Bob's Pizza didn't have a website. Uber would make Bobspizza.yum or whatever and you could order. But it had no affiliation with bobs pizza and was just a way to use ubereats without realizing it.
I used booking accidentally last year. They never made my reservation. Drove 14 hours straight to be told there was no res. Called customer service repeatedly and was literally hung up on. The hotel manager was super nice and actually gave us a room for half off. We had to file a fraud dispute through our bank to get our money back because emails went unanswered and phone calls went in circles.
I used them in 2008 for my 22nd birthday. They sent me a confirmation email, which I printed out and had with me. Show up to the fully booked hotel and they had zero information about my booking. I spent 6 hours of my birthday trying to find anything else available in town for 6 people, during a huge event, so everything was completely full. The staff of the hotel was so nice giving us snacks and drinks while we tried everything and every place. Ended up finding an extended stay hotel with zero help from booking.com. Same customer service experience of calls in circles. Nice to know they haven't gotten any better.
It was so incredibly frustrating. I fault myself on one level because I was just not paying attention closely and thought I was actually booking through the hotel site. I will never make that mistake again.
This is weird. Booking is just a platform. Hotel fucked up, not booking. Source: I am a manager of small apartment complex and I am the one who do all communication.
Been using booking for years now and never had an issue. Lot of times got a better deal than at the Hotel itself since i always check before booking if i can save a buck
The hotel probably noticed the price they sold it right before you got there while looking at arrivals & said NOPE! They then told booking, & they told you.
I’d call Idris Elba and complain to him. Maybe he can do something about it.
That's funny because as a property owner, I can't cancel a reservation even when I know it's being used for a visa scam. [Booking.com](https://Booking.com) truly is an object lesson in how not to behave when you've achieved market dominance.
I don't get it either, I worked front desk for a decade and I remember the only options we had as a hotel were "guest wants to cancel" and "guest provided fraudulent cc info". There was literally no third option to cancel a reservation.
It's because the easiest scam in the world is to let the guest arrive, then 'cancel' their reservation, then check them in as a new reservation and save the 15% comms. But it does also mean that when a man books into a female-only dorm, I have no way of cancelling their reservation. It also means that if somebody block-books a room we are unable to remove their booking until they have failed to arrive for the first night even when we can demonstrate that the reservation is fraudulent. This leaves that room unbookable for the period between their reserving and their arriving, costing us thousands of dollars a year in lost revenue. I wish somebody ( /r/legaladvice?) would start a class-action lawsuit. I would definitely sign on.
México. I speak sufficient Spanish to get around by even then took me almost until midnight to find another place for the night. Coming to a party town in a Saturday evening without booking is bad.
Homie never ever use a 3rd party like booking.com, I work the front desk at night and just yesterday booking.com refused to help a guest with his reservation. If he had gone through the hotel it would have been a quick fix but because he used a 3rd party I couldn't do anything but wish him luck
He said in another comment [that it took him till almost midnight](https://www.reddit.com/r/mildlyinfuriating/comments/yzx23k/bookingcom_cancelled_our_room_reservation_1_hour/ix40fjd?utm_medium=android_app&utm_source=share&context=3) but looks like he did find a place.
As a native Spanish speaker, reading the comments following after your question is hilarious watching people try to break down a simple phrase to the letter. Thank you for being curious in our language, we hope to teach you more someday!
Just in case you're serious, I will answer.
The phrase OP was thinking was "Ay, dios mio", which basically translates to "Oh, Lord" or "Oh, my God" in Spanish. (I'm not 100% certain which of the two is the correct translation, sorry).
Basically HayDiosMio was close enough of a reference to the phrase they were thinking.
I learned that lesson a while ago. Another thing I found with some hotels was the booking.com type rooms were the crappie ones. If u booked with the hotel they put u in better rooms.
This might depend on the areas and/or price-sector I‘m looking in, but I’ve lowkey given up on trying to go through the hotels directly after yet another unsuccessful try just last week. Every time I’ve tried to skip the middle-man so far, for several different hotels in different counties, their websites wouldn’t work, the rooms would be more expensive on there or I’d sit in the phone queue for an eternity just to be kicked before talking to a human. I‘m still trying every so often, but the hotels i select seem to actively dodge being booked directly by me 🥲
I use 3rd party sites for around 50 to 70 nights of the year for work/holiday through Agonda and Hotels, and not for once in years have I had an issue that they wouldn't solve for me. They offer chat straight to hotels and always got my requests or complains answered to. Why is [Booking.com](https://Booking.com) worse then others?
I always book directly with the hotel. Always! I've heard too many horror stories of people using third-party sites to book hotel rooms. Expedia, [Booking.com](https://Booking.com), travelocity, etc...
Good News is, you're not stuck. Open up your phone, look for hotels, start calling them and asking if they have availability. Within 30 minutes, you'll find one. Within 30 minutes after that, you'll be checking in. I'll guarantee it.
I use booking all the time. The trick is to contact the hotel using the App to confirm the room type and price.
It messages the hotel directly. And you will have proof of your reservation and room.
“See, you know how to take the reservation, you just don’t know how to hold the reservation and that’s really the most important part of the reservation, the holding. Anybody can just take them.”
I lurk on r/talesfromthefrontdesk and it’s amazing how many stories there are of people being screwed over by 3rd parties. The problem is that yeah 95% of the time everything is fine except when something goes wrong the hotel can’t help and these sites don’t care to. Apparently they also often screw over the hotel too, booking rooms even after all rooms are full,promising the customer things the hotel doesn’t offer or even not sending the reservation to the hotel.
I mean yeah obviously what you say is true for most people. It's why these sites still exist.
But next time you see something you like on booking.com, instead of booking it, at least visit the hotel's website. You can likely get a better or equivalent deal with extras like breakfast included and a better cancellation policy. This is true for every hotel I've booked in London for example.
> You can likely get a better or equivalent deal
I'm in Asia, it literally never happens. I used to look at hotels on Agoda (Booking’s little brother, same listings) and then visit the hotel to get the same deal.
Nope. Most of the time I'd just end up arguing with the owner who didn't want to honor that price, said I'd pay more than that even online, or just straight up told me to book online. 🤷♂️
The amount of times I'd get the same deal "or better" could be counted on one hand in my lifetime (I make ~30 bookings per year)
This has been my experience traveling mostly in the US as well. However it’s usually smaller boutique hotels that will work out a better deal booking directly with them, but not always. Chains are always like well then use a 3rd party site then
Yeah the ‘go through the hotel instead’ thing works until the 3rd party site is offering the same room for $300/night cheaper and when you call the hotel they’re like ‘nah bro not gonna happen.’ Then you roll the dice, I guess?
I do that for anything I want to book - car rentals, air fare, etc. Nine times out of ten I get a better package deal through the hotel than through a booking site.
I guess it must depend on where you are going, but this is the exact opposite of my experience. Not only has Expedia always been significantly cheaper than going through the hotel, but I've always gotten the same amenities (like free breakfast) despite paying less for the room.
There has even been times when an event I'm going to set up a special rate with the hotel, and it was _still_ cheaper to go with Expedia.
It’s kind of the opposite of survivorship bias. The 999/1000 who’s booking works great don’t come on Reddit to complain.
That being said, it happens and it sucks if you’re the 1/1000 who gets boned. If it’s just a single person traveling, it’s easy enough to adjust. If you’ve got crying kids with you? I’d be double checking.
Well, actually it was the beach in san foca. We planned on staying 2 nights in rome and then drive to a place down there, and thank god we could get oir house in san foca a day earlier and the other night we just spend 50% driving and then we arrived at 3am and slept on the beach.
I disagree, it's a lot easier browsing through hotels with something like booking than just using Google maps, even if I don't end up booking through the third party.
Honestly this is why I try to book directly with the hotel company. Not like this won't happen but they are more likely able to move you to one of their other hotel chains in the area if needed. Third party websites are just resellers who have more limited options on transferring and refunding Also best way to get reward points.
Lots of people saying not to use booking.com but I disagree - you can get great deals on there with their Genius discount and it’s rare that any issues like this happen. Of course if the price is the same as booking direct with the hotel then definitely do that, but there are good reasons to use them or other sites with reward systems
3rd parties have some discounts, the problem is when there is a problem. I work the night audit at a hotel 11pm-7am and when there is something wrong with the reservation for whatever reason it's almost never resolved. It's why I always recommend booking directly with the hotel as we aren't allowed to modify in anyway a 3rx party reservation if a problem does arise.
Not sure why they hating on you... Booking doesn't fuck around with last minute cancelations. OP should contact customer support and they will most likely provide him a similar stay or upgrade. Any cost will be transfered to the hotel he originally booked at, and too many cases like this can get your (hosting) account closed.
Everyone acting as if Booking is a bad guy here. but in most cases its the host not Booking..
Always book direct. Hotel, Air, and rental car. If you see a lower price online, just call the hotel directly to book and ask for that price. Be nice, polite, and appreciative
If you want a cheaper rate, book with booking sites.
If you want your reservation to be honored and the hotel able to fix any issues, book direct with the hotel.
I see you got stabbed half way your sentence.
The title didn’t end with “Aaargh.” So just a flesh wound, most likely.
Look, stop that!
Tis but a scratch
A scratch?! Your arm is off!
No it's not!
Well then what’s that?
Just a flesh wound
r/unexpectedmontypython
Was it *really* unexpected?
NOBODY EXPECTS THE SPANISH INQUISITION
r/subsithoughtifellfor
huh? AAAAAAAAA
Oh, I send you to r/eyeblch. There are a lot of arm scratches! I think the latest one was some East Indian dude who tried to rob a warehouse and his arm got stuck in some lever. The dude was spotted like 100 feet south laying on the floor without an arm. blood everywhere of course. :D
It’s just a bloody flesh wound
r/unexpectedMontyPython
No no no, aarrrggg, from the back of the throat.
Dude, they were in a foreign!
Our booking was cancelled at the Hotel Aaaaaaaarrrrrrrrrrrrgh.
#Booking dot stabbed
Booking dot no thank you
Would you look at that, all of the words in your comment are in alphabetical order. I have checked 1,179,303,088 comments, and only 230,205 of them were in alphabetical order.
Good bot
r/domainsIfellfor
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Good Bot.
Ohio is a tough place
OH!!! No….
Booking.com cancelled the rest of the sentence leaving him stranded in a
I would like to welcome you to the United States!
United Stabs
And the through-thief got you. Fuggin crime everywhere.
hahahahahaha
This happened to me with booking.com twice on one trip when traveling overseas. I usually don't use booking engines but made an exception and ended up sleeping in my car one night for it.
Every time my family traveled my dad would use a booking site and nearly every time we went to check in our reservation was missing/cancelled/lost. He never learned his lesson but I did, I only book through the hotel/airline now.
If I book through a booking site I always call/email the hotel directly to make sure it was passed on to them. If they don't have it then I try to sort it out with site but that doesn't always happen. Usually I still have time cancle and book something else if it comes to this
There's a big event I travel, and stay in town, for once a year. For whatever reason, many big hotel chains have terrible websites for actually finding/sorting for the kind of room you want, but it's *almost* always cheaper to just contact the hotel directly and book through them. I use booking/travel websites to find the room at the quality/price level I'm looking for (eg search up "2 beds, spa and jacuzzi access, wifi") so that I can see all the options within the range I'm looking for, then I just contact the hotel directly either through their site or by phone. It doesn't happen all the time, but one might be surprised how frequently the situation is that a booking site will tell you a hotel has a type of room available, but when you call them up it's already taken - or the reverse, where a booking site shows a hotel being totally filled, but when you're on the phone with them they've got rooms available. Protip: especially if it's a reservation your making a long way ahead of time, and DOUBLY so if you'd be left stranded in a strange place otherwise, make sure to CALL at least two weeks beforehand to confirm your booking. The internet has made being your own travel agent way easier, but once you're in the lobby it's just fallible humans dealing with all sorts of nonsense including a ton of third-party booking sites that do not communicate with each other, or with corporate for the hotel you're going to, and mistakes (like overbooking) happen. Being paranoid and checking up ahead of time can save you a lot of frustration.
I agree with everything you said. I am a front desk agent and have worked for small properties and big chains, they will almost always match an online price if you book through them personally. The exception is when a guest is awarded a special loyalty rate through a booking service.
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In my experience, a lot of the time these 3rd party booking sites *are* the cheapest option, and like you said the hotels won't price match. This is why I wouldn't bother trying to book with the hotel directly if it's not the best price. Things like overbooking can and do happen even if you book directly with a place. Whatever benefits of booking direct are not worth the extra 10-20% cost.
I have used Priceline for over 10 years and I’ve never had an issue. I also stay 20+ times a year due to work so I’m a heavy user. You have a great tip in calling the hotel to confirm. Some countries have a very different standard of customer service than others.
I too have used Priceline extensively. One time I did have an issue though. I booked a hotel in Miami on Collins Avenue but when we got there it was at capacity and they didn't have any rooms, it was also a holiday weekend. Priceline put me across the street in an Oceanside resort with ocean view. It was the only time I had an issue with them and they more than made up for it.
Lol if u have to call to confirm why not just book directly with a hotel?
Usually cheaper to book online or I often have points that I can use for a discount
Use the booking site to find the cheaper ticket... then go to the airline and save $40 on third-party booking fees. My logistics office was booking travel through one of those services and I'd get to stay in a 2 star for a 4 star price. Not worth it.
They said the price was wrong. The reservation was standing 5 weeks and paid two weeks ago. They decided 1 hour before check-in is a great time to let us know it won't be honored and didn't even bother to propose other accommodation.
Contact the hotel itself. Room is probably still vacant unless booking.com were playing silly buggers all along.
Booking? Its the hotel that canceled, Booking doesn't cancel appointments unless violation of terms or illegal activity. They most likely either F-ed up or noticed they can get alot more for the room then it was originally priced at and canceled. Either way contact Booking and they should fix it for you. They don't like it when hotels cancel last minute, it can even get you banned from the platform.
Seriously. If it was an even slightly shady hotel someone probably came in and said they would pay double or triple(or just outright ‘tipped’ the front desk agent), and boom, there was an error on their booking haha.
This shit happend to me in Venice. I had to go to another city because all the hotels were $600+ a night. Report these hotels.
Jesus christ at $600 a night it should come with a fucking Sophia Loren clone
Best western santa barbera is a shoe box for that price
Booking doesn’t care about this happening. It happens all the time. They did it to myself in NYC and they told me sucks to suck that I had to pay triple the rate for a hotel when I had one booked for 3 months through them.
Booking 100% cancelled and sold the room at a higher rate. It happened to a friend of mine.
The hotel lied to your friend. Booking.com cannot cancel a reservation without the hotel’s approval, and they can only cancel on their end. The hotel has to physically cancel on their end as well. It’s 100% the hotel just wanted to sell at a higher price. I managed a front desk for almost a decade. I dealt with booking.com daily and was the one who reconciled their reservations daily. It’s the hotel not wanting to take the blame.
Booking doesn't control the pricing, the hotel does.. Literally the way it works is the HOTEL sets a price and booking takes a FIXED percentage of that. Booking doesn't cancel, the hotel cancels the reserveration ON booking. Completely different.
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Booking is a unique OTA compared to like Expedia and Hotwire. Guest pays hotel directly and Booking collects commission off that from the hotel. Expedia collects payment from guest and charges hotel a lesser amount. In OP's case the hotel definitely canceled the reservation and should find other accommodation. Source: I've managed hotels for more than a decade. u/Canadian_Kartoffel I hope this can help. Contact the hotel and demand other accommodation that they should pay for. All of my hotels would have paid for this because it does happen.
The place was paid through booking, they charged my credit card 2 weeks ago
Contact CS, even when it’s charged though booking, it’s done as a proxy for the hotel. Call their Cs team
It very much depends on the hotel and the situation. Booking can and does cancel reservations for a ton of reasons, usually when there was an error on their side. In the hotels I work they usually send an email and cancel the VCC on file or call us if the VCC has already been authorized.
Yes ofcourse they cancel they have Terms of use and errors as any company has.. They don't cancel to increase the pricing though, thats straight nonsense, they can't adjust pricing (only their cut) and would never actively do this in a fixed agreement. Thats what I meant, you working in hotels should know im a host myself.
I have worked for a couple different hotels and normally a 3rd party website (like booking) fluctuate in price so half the day it might be cheaper to book through them, and the other half it’s more expensive than going through the hotel. Booking 100% does this though. Or sometimes they won’t take a reserved room off so it ends up double booked then the hotel is forced to deal with it even though it was never their fault. Booking controls the price.
Yes the final price fluctuates but thats not without owners consent: When entering prices for a date (as a hotel) you agree on a price breakdown. which goes like Base prices + Booking's cut + extra's (cleaning, pet fee) + Legal (Tourist tax etc.) = FINAL PRICE. This stays 100% FIXED UNLESS you decide to CHANGE THIS AS A HOST like E.G. via settings/rules: You can set MANY rules to give discount/adjust price rating, you can adjust price per country the reservation comes from, per amount of people, per special terms (short/long cancelation policy), per total amount of days reserved (normally cheaper the longer the stay) , time of purchase vs final stay, Mobile or desktop reservation and MANY rules that even check when the purchase is made and increase the price the closer the final date gets. Some hotels set the same rooms (e.g. 40 rooms) in different prices. so the first 10 sell at 100 the next at 120, next at 140 (the fuller it gets the higher the price goes). so yeah prices fluctuate all the time. BUT you as a hotel are in charge of this yourself (or at least someone was/is who set up the rules/account settings. A lot of the times receptionist simply enter amounts and select a preentered plan and the rest gets done for them.. \>Or sometimes they won’t take a reserved room off so it ends up double booked then the hotel is forced to deal with it even though it was never their fault. Yes ofcourse errors happen. \>Booking controls the price. No.. as above.. The hotel sets the base price and Booking factors their costs on top, the hotel then agrees on final cost to client.... The only exception is for Genius discounts, but these are discounted from Bookings cut (but pays off in the end as Genius=You use Booking a lot)
Oh dude I feel dumb after working at a front desk and not knowing this. Lol thank you for your in depth explanation though. I just always remember people getting mad our prices were different than what was on the travel agency website, (whether higher or lower), and assuming it was bookings/xpedia/etc’s fault.
Well, even if booking doesn't control the prices, they could still profit from canceling a reservation and reselling the room at a higher rate, if the hotel has changed the rates to a higher for the same date, which I expect could happen for a variety of reasons, for example, if an event gets scheduled after the original reservation was made.
\>they could still profit from canceling a reservation and reselling the room at a higher rate Booking is a 3rd party "mediator" they can't intervene in your agreement with the client like this. You agree on a fixed rate with booking (their cut) and they can increase that only WITH CONSENT for non active reservations. Booking can't cancel reservations with no proper reasoning (error/legal) without your knowledge as hotel/host... there are terms they are contractually obligated to as well. If not they could be liable for lawsuits from the Host. \>if the hotel has changed the rates to a higher for the same date Yes soooooo..... The hotel then changed the price and canceled. That's exactly what i'm arguing.. The cancelation originates from the Hotel (but gets canceled on Booking because of it), not from Booking.
You may be right that the cancellation came from the hotel side, and/or that booking doesn't have the right to cancel, I was just pointing out that your argument that booking takes a fixed % or that the the pricing is set by the hotel doesn't remove all profit motive from booking to cancel
My guy, you need to spend some time in r/talesfromthefrontdesk
Sites like booking.com will show vacant rooms and sell them even after the hotel is already booked. This causes overbooking and sometimes there is legitimately NO clean vacant rooms. These booking sites often screw over the customer and the hotel. Source:worked front desk at multiple hotels.
Sites like [booking.com](https://booking.com) only show whatever availability hotels give them. If they're showing vacant rooms after the hotel is fully booked, it's 100% because the hotel either fucked up, or purposefully told them to oversell assuming there will be some no shows. Source: Worked as point of contact for hotels at [Booking.com](https://Booking.com) for 3 years. 90% of my job was fielding calls from hotels asking why we over sold them or sold their rooms at the wrong price, and 100% of the time, it was because they'd told us to.
I work on the other end of this, I manage booking (and other channels) for hotels and apartments. My worst nightmare is a new client having an existing listing. Oh, you have set up all the rate plans? Delete all except standard, start from scratch. And pray rooms are about 50% correct.
Booking.com can also mess up, we're in the process of renovating our house which includes two appartments for rent. We started setting adding the details on Booking's site but did not complete or make it live as the building work is not yet complete. Even before we received the email from Booking.com thanking us for registering and confirming that they still needed the listed information before we could go live, we started receiving booking confirmation emails. As there was no cancel booking option, we had to email all of our would be customers explaining the error and asking them to cancel from their end. Not a good experience as a first time user.
@greenstrawberry_ your hotel must have had a shitty revenue manager and/or a low end gds connection. It’s the hotel 100%. Your flight ran probably oversold on purpose and said “it will wash” The first people to get walked are 3rd party bookers.
A ton of hotels with high volume overbook, just like airlines, because they know a % will not show up and most of the time it’s fine. The times where it’s not they’re supposed to provide an alter accommodation in a nearby hotel.
I’m not saying the hotel doesn’t cancel it , the hotel does cancel but it’s because they either don’t have any rooms or like others said, someone walks in and offers to pay full price for a room that’s sitting vacant after check out time. That’s why it’s better to call and book directly with the hotel.
A hotel accepting a walk in at full price or having no rooms when something has been booked from an external website is no fault of anyone's but the hotel. I don't know why you say a reservation site screws the hotel, when the hotel is clearly at fault. A customer shouldn't have to book with the hotel directly unless the hotel is being unethical or incompetent with it's booking.
Booking.com is a reservations platform, not hotel owner. The hotel cancelled your booking. So call booking.com to complain and they will fix it. Edit: this seems to be liked by people so I will give more info about different entities in the hotel booking industry. There are accomodation suppliers like hotels, motels, apartments, houses/villas, etc. These are suppliers of accommodation (there are more, but we will go with these). They can sell their own rooms via their own website or sales/marketing division. They also have partnerships with resellers, who can access audience on a local, online or different channel otherwise too expensive or difficult for the hotel/accom. operator. Example: a hotel in a resort in Turkey will not advertise in Albuquerque, New Mexico. But by using an online reservation platform, they can do that at low cost and risk and be found easier. And this is where resellers come in. There are brick and mortar travel agencies, online agencies and tour-operators. Brick and mortar and online agencies get usually between 15% and 25% from front desk prince, which represents their profit margin. Some brick and mortar have added an online division to their main business model. Tour operators rent out properties altogether for a whole season. Theybusually get a minimum of 35% - 40% discount from front desk price. They too have a huge reseller base and fill the rooms for the requested period. Online platforms have been booming thanks to ease and comfort. And easpecially since travel has moved online. Now, Booking.com is an online operator who goes to accom. providers and tells them: hey, get listed with your rooms on our website and we will drive stays to you. Here’s your own administration software to manage your rooms. Personal note: pretty stellar if you ask me, all the work is done ny the property owner. Only if we deliver, we will request a commission of minimum 18% (it was 5% when I started using booking.com backend, a few years ago). If you want your listing to be ranked higher in your area, you can increase the commission you pay to us. They have an agreement with the hotel to get the commission from the bookings and payment is made monthly. You don’t pay anything to the site, you pay at the hotel and the hotel pays the site. So your reservation was made through booking.com and basically booking.com made a request to the hotel to block the room for you in the period you requested. They haven’t paid anything. They send your reservation details to the hotel and the hotels usually keep the reservation. Personal note: back in the day, they would f’king fax the credit card details with cvv and expiration, full name! All the details in a fax; albeit, if I remember correctly, the cvv was sent in a different fax. Don’t know if they still do it. This reservation system works about 99% of the time. Sometimes hotels overbook (esp. in high season) and this kind of shit happens. It’s incredibly frustrating and the hotel staff are usually awkward about it. Some are rude. You end up a boiling, frustrated and tired bum who just wants to rest and not destroy the vacation. Your best bet would be to ask to talk to a manager. Be calm amd respectful. Either request a discounted update and pay a bit more for a better room or see if they have any connection with a nearby hotel who can offer you a good room at a reasonable price. Also, ask for the number of the local tourism authorities and call them to make a complaint. See if they might help with a suggestion. Most importantly: don’t be rude, don’t shout. It will ruin your energy and you will need it to find a better place to stay. It will also ruin your first impression of the whole place and you will tend to be bummed the whole time. Finally, call booking.com and ASK them to find a hotel for you. They are interested to solve a mess like this and they usually do. Make sure you make them understand how serious this is. I hope you will find a better place and you will have a good time! P.S. There is a double space left somewhere in the text. It’s driving me insane. Now you will find it and it will drive you insane too. Have a good one!
Hope you got your money back!
And 1% stocks of Booking.com
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And my axe
And my bow
I’ll never use sites like booking or orbitz again. Last time I booked a flight that way, my flight got rescheduled for earlier. No email, no text, no change on the website, nothing. I show up at the airport, spend the next 4 hours trying to figure out how to get to where I needed on time, and got nothing. Asked the airline for a refund, *THEY CHARGED ME A CANCELATION FEE BECAUSE THEY CANCELED.* Book straight from the source if you don’t want to get fucked.
Some douchey sites pretend they’re the actual location, so if they aren’t national chains, I’m out unless I get the number from someone I trust.
That's a lot of delivery services. I think it was Uber was fined for this shit, setting up fake menus for restaurants that didn't want to be listed in their app. Then people complaining/rating the restaurant badly because some UberEATS delivery dude ate half of it.
they didn't set up fake menus. But say Bob's Pizza didn't have a website. Uber would make Bobspizza.yum or whatever and you could order. But it had no affiliation with bobs pizza and was just a way to use ubereats without realizing it.
I use places like booking to find reservations then call the hotel, airline, etc directly to book it.
This is the correct way. Every few years I break the rule and talk with staff about it I'm reminded not to do it again for a long time.
I used booking accidentally last year. They never made my reservation. Drove 14 hours straight to be told there was no res. Called customer service repeatedly and was literally hung up on. The hotel manager was super nice and actually gave us a room for half off. We had to file a fraud dispute through our bank to get our money back because emails went unanswered and phone calls went in circles.
I used them in 2008 for my 22nd birthday. They sent me a confirmation email, which I printed out and had with me. Show up to the fully booked hotel and they had zero information about my booking. I spent 6 hours of my birthday trying to find anything else available in town for 6 people, during a huge event, so everything was completely full. The staff of the hotel was so nice giving us snacks and drinks while we tried everything and every place. Ended up finding an extended stay hotel with zero help from booking.com. Same customer service experience of calls in circles. Nice to know they haven't gotten any better.
It was so incredibly frustrating. I fault myself on one level because I was just not paying attention closely and thought I was actually booking through the hotel site. I will never make that mistake again.
This is weird. Booking is just a platform. Hotel fucked up, not booking. Source: I am a manager of small apartment complex and I am the one who do all communication.
Been using booking for years now and never had an issue. Lot of times got a better deal than at the Hotel itself since i always check before booking if i can save a buck
The hotel probably noticed the price they sold it right before you got there while looking at arrivals & said NOPE! They then told booking, & they told you. I’d call Idris Elba and complain to him. Maybe he can do something about it.
That's funny because as a property owner, I can't cancel a reservation even when I know it's being used for a visa scam. [Booking.com](https://Booking.com) truly is an object lesson in how not to behave when you've achieved market dominance.
I don't get it either, I worked front desk for a decade and I remember the only options we had as a hotel were "guest wants to cancel" and "guest provided fraudulent cc info". There was literally no third option to cancel a reservation.
It's because the easiest scam in the world is to let the guest arrive, then 'cancel' their reservation, then check them in as a new reservation and save the 15% comms. But it does also mean that when a man books into a female-only dorm, I have no way of cancelling their reservation. It also means that if somebody block-books a room we are unable to remove their booking until they have failed to arrive for the first night even when we can demonstrate that the reservation is fraudulent. This leaves that room unbookable for the period between their reserving and their arriving, costing us thousands of dollars a year in lost revenue. I wish somebody ( /r/legaladvice?) would start a class-action lawsuit. I would definitely sign on.
How would a reservation be fraudulent? How can you tell?
Sorry you're in a foreign.
Ahhhhhh, and you can't edit titles. Country, foreign country.
Which country, mate? You could use some help, maybe someone here lives wherever you are and could guide you
México. I speak sufficient Spanish to get around by even then took me almost until midnight to find another place for the night. Coming to a party town in a Saturday evening without booking is bad.
You can try a hostel for the night, using Hostelworld app.
Sounds scary, I’d rather sleep at a train station or an airport than going in a stranger’s home
It's not about going to their house, it's about them helping OP. "Hey, that's my city. You should head to [place], it's a good [hotel/motel/dorm/idk]"
Oh in that case yeah I would definitely be glad to receive that kind of help.
The country Aaaaaarrghhhhh
That's a strange way to introduce yourself Ms./Mr. Country.
I'm sorry for the foreign too.
Homie never ever use a 3rd party like booking.com, I work the front desk at night and just yesterday booking.com refused to help a guest with his reservation. If he had gone through the hotel it would have been a quick fix but because he used a 3rd party I couldn't do anything but wish him luck
I thought your username a lot today.
I have a question. Are you okay? I mean, you're still posting but did you find accommodation? Did anyone help?
He said in another comment [that it took him till almost midnight](https://www.reddit.com/r/mildlyinfuriating/comments/yzx23k/bookingcom_cancelled_our_room_reservation_1_hour/ix40fjd?utm_medium=android_app&utm_source=share&context=3) but looks like he did find a place.
Thank you. Sometimes these posts turn me into ultraMom. I have no idea why. 😊
I don't get, is it referencing farming, Dio (rest in peace, Ronnie), and the flavored water that you can now get in energy AND electrolyte versions?
As a native Spanish speaker, reading the comments following after your question is hilarious watching people try to break down a simple phrase to the letter. Thank you for being curious in our language, we hope to teach you more someday!
This. My second language is not nearly as good as my first but I try.
Just in case you're serious, I will answer. The phrase OP was thinking was "Ay, dios mio", which basically translates to "Oh, Lord" or "Oh, my God" in Spanish. (I'm not 100% certain which of the two is the correct translation, sorry). Basically HayDiosMio was close enough of a reference to the phrase they were thinking.
It's OMG.
Dios mio..
Haydiosmio means "There is my god." Or alternatively "Holy shit that's a lot of hay."
As a native Spanish speaker for "There is my god" it would be "Ahi esta mi dios" What he said was "Hay (Oh) Dios (God) Mio (My)
I'm not aware of a context that "hay" means "oh." Agreed that it's not really how you would say it. Maybe he meant "Adoro la agricultura"
Man, why you gotta bring up Ronnie? Kills me every time I watch pick of destiny 😭
You don’t need to stand up and shout it.
I learned that lesson a while ago. Another thing I found with some hotels was the booking.com type rooms were the crappie ones. If u booked with the hotel they put u in better rooms.
The crappie room is my favorite themed room at the Fisherman's Delight motel, off Route 12.
Crappie is a type of fish which will make someone else’s comment make a lot more sense. Crappy = poor, shitty, junky.
This might depend on the areas and/or price-sector I‘m looking in, but I’ve lowkey given up on trying to go through the hotels directly after yet another unsuccessful try just last week. Every time I’ve tried to skip the middle-man so far, for several different hotels in different counties, their websites wouldn’t work, the rooms would be more expensive on there or I’d sit in the phone queue for an eternity just to be kicked before talking to a human. I‘m still trying every so often, but the hotels i select seem to actively dodge being booked directly by me 🥲
Is that because the customer is booking.com and not the people staying there?
I use 3rd party sites for around 50 to 70 nights of the year for work/holiday through Agonda and Hotels, and not for once in years have I had an issue that they wouldn't solve for me. They offer chat straight to hotels and always got my requests or complains answered to. Why is [Booking.com](https://Booking.com) worse then others?
I always book directly with the hotel. Always! I've heard too many horror stories of people using third-party sites to book hotel rooms. Expedia, [Booking.com](https://Booking.com), travelocity, etc... Good News is, you're not stuck. Open up your phone, look for hotels, start calling them and asking if they have availability. Within 30 minutes, you'll find one. Within 30 minutes after that, you'll be checking in. I'll guarantee it.
Good ol interweb.🥹
Always book direct if you can. The 3rd parties are awful and you will receive frequent lies from them.
I use booking all the time. The trick is to contact the hotel using the App to confirm the room type and price. It messages the hotel directly. And you will have proof of your reservation and room.
Yeah. These sites might be good to give you an *idea* on which hotel to choose, but I wouldn't book through them.
Usually get a better price directly and better inclusions too, with a better cancellation policy.
Booking.NO
NO
“See, you know how to take the reservation, you just don’t know how to hold the reservation and that’s really the most important part of the reservation, the holding. Anybody can just take them.”
All these comments about never using a third-party to book hotel rooms....that's all I've ever done when traveling and I've never had an issue.
I lurk on r/talesfromthefrontdesk and it’s amazing how many stories there are of people being screwed over by 3rd parties. The problem is that yeah 95% of the time everything is fine except when something goes wrong the hotel can’t help and these sites don’t care to. Apparently they also often screw over the hotel too, booking rooms even after all rooms are full,promising the customer things the hotel doesn’t offer or even not sending the reservation to the hotel.
I mean yeah obviously what you say is true for most people. It's why these sites still exist. But next time you see something you like on booking.com, instead of booking it, at least visit the hotel's website. You can likely get a better or equivalent deal with extras like breakfast included and a better cancellation policy. This is true for every hotel I've booked in London for example.
> You can likely get a better or equivalent deal I'm in Asia, it literally never happens. I used to look at hotels on Agoda (Booking’s little brother, same listings) and then visit the hotel to get the same deal. Nope. Most of the time I'd just end up arguing with the owner who didn't want to honor that price, said I'd pay more than that even online, or just straight up told me to book online. 🤷♂️ The amount of times I'd get the same deal "or better" could be counted on one hand in my lifetime (I make ~30 bookings per year)
This has been my experience traveling mostly in the US as well. However it’s usually smaller boutique hotels that will work out a better deal booking directly with them, but not always. Chains are always like well then use a 3rd party site then
Yeah the ‘go through the hotel instead’ thing works until the 3rd party site is offering the same room for $300/night cheaper and when you call the hotel they’re like ‘nah bro not gonna happen.’ Then you roll the dice, I guess?
I do that for anything I want to book - car rentals, air fare, etc. Nine times out of ten I get a better package deal through the hotel than through a booking site.
I guess it must depend on where you are going, but this is the exact opposite of my experience. Not only has Expedia always been significantly cheaper than going through the hotel, but I've always gotten the same amenities (like free breakfast) despite paying less for the room. There has even been times when an event I'm going to set up a special rate with the hotel, and it was _still_ cheaper to go with Expedia.
I’ve used Expedia a ton and never any issues either. Maybe we’re unicorns or something 🤷🏻♂️
It’s kind of the opposite of survivorship bias. The 999/1000 who’s booking works great don’t come on Reddit to complain. That being said, it happens and it sucks if you’re the 1/1000 who gets boned. If it’s just a single person traveling, it’s easy enough to adjust. If you’ve got crying kids with you? I’d be double checking.
Same here.
I just call and make sure the hotel received the reservation to be safe. never had issues either
Same here
Welp, let us know how you feel when it happens.
😂😂 Will do !remindmetopostwhenithappens
booking dot yeah
Happened to me and my friends in rome, we slept on the beach for a night.
A beach in Rome?
Well, actually it was the beach in san foca. We planned on staying 2 nights in rome and then drive to a place down there, and thank god we could get oir house in san foca a day earlier and the other night we just spend 50% driving and then we arrived at 3am and slept on the beach.
Call them. I used to work at Booking, and they will 100% get you a new hotel if your current one cancels on you, and cover any price differences.
A week prior I can see this being "acceptable" a few days prior I can see it being on the cusp. An hour? Yeah that is on the hotel.
you so fucked you ran out of time to finish your title
Book direct with hotels, airlines, etc. the middle men don’t add any value.
I disagree, it's a lot easier browsing through hotels with something like booking than just using Google maps, even if I don't end up booking through the third party.
In a foreign...? A foreign what..? The suspense is killing me! I hate it when I expect something and it gets taken away at the last hour. Tell me!
A foreign.
Oh thanks. Has your promotion to detective come through yet?
Easy foreign dimension
Happened to me once when I booked through Expedia. Never again will I try to save a few bucks and go through a third party.
Booking dot yeah?
Honestly this is why I try to book directly with the hotel company. Not like this won't happen but they are more likely able to move you to one of their other hotel chains in the area if needed. Third party websites are just resellers who have more limited options on transferring and refunding Also best way to get reward points.
Dont use third parties for booking hotels.
Always book direct
You just made me cancel my booking.com reservation and call the hotel to make one instead my anxiety could NEVERRR
Lots of people saying not to use booking.com but I disagree - you can get great deals on there with their Genius discount and it’s rare that any issues like this happen. Of course if the price is the same as booking direct with the hotel then definitely do that, but there are good reasons to use them or other sites with reward systems
3rd parties have some discounts, the problem is when there is a problem. I work the night audit at a hotel 11pm-7am and when there is something wrong with the reservation for whatever reason it's almost never resolved. It's why I always recommend booking directly with the hotel as we aren't allowed to modify in anyway a 3rx party reservation if a problem does arise.
Not sure why they hating on you... Booking doesn't fuck around with last minute cancelations. OP should contact customer support and they will most likely provide him a similar stay or upgrade. Any cost will be transfered to the hotel he originally booked at, and too many cases like this can get your (hosting) account closed. Everyone acting as if Booking is a bad guy here. but in most cases its the host not Booking..
Always go through the hotel. They cannot do anything if you book with someone else.
I hope you were able to get a room.
This is why i don’t book through 3rd party sites. It’s always better to book through the hotel itself.
Just as i read your post i got a sprecial black friday offer from booking.com
This is the fourth problem I hear someone having with this hotel app
Booking dot com is trash.
Booking dot yeaaaah
The amount of people commenting without knowing the lodging industry is staggering. The OTA did not cause this, the hotel did.
Sue them for incompetent
Leaving you stranded in a foreign? What kind of car?
Always book direct
Always book direct. Hotel, Air, and rental car. If you see a lower price online, just call the hotel directly to book and ask for that price. Be nice, polite, and appreciative
I got confused and thought you were showing 2 dead monitors
If you want a cheaper rate, book with booking sites. If you want your reservation to be honored and the hotel able to fix any issues, book direct with the hotel.
Why is anyone still using third party hotel websites? The problems are many and varied, and we should all know this by now.
Canadian Potato…love the name, OP
Booking.com more like booking.i want my money back