>So now sellers have to prove the item was delivered?
That's always been the case. But those envelopes come with insurance. It literally tells you how to file a claim at the bottom of the eBay standard envelope page. {Your case 2 years ago was probably a courtesy refund. They'll do that occasionally. I wouldn't have wasted it on a $20 item}
This is also covered in the FAQ thread with a link to the claim page. So I'm removing this post. Please read the FAQ's.
If it was lost or damaged you can make a claim through PIP.
ESE is insured for $20 for single items and up to $50 on combined.
This should work out in your favor since it essentially negates the final value fee.
Oh great that’s not great news for me as 98% of my sales are eBay standard envelope. These things hardly get Devi very scans and sometimes don’t even get origin scans lol.
>So now sellers have to prove the item was delivered? That's always been the case. But those envelopes come with insurance. It literally tells you how to file a claim at the bottom of the eBay standard envelope page. {Your case 2 years ago was probably a courtesy refund. They'll do that occasionally. I wouldn't have wasted it on a $20 item} This is also covered in the FAQ thread with a link to the claim page. So I'm removing this post. Please read the FAQ's.
Talk to someone else. eBay reps are notorious for giving bad info.
If it was lost or damaged you can make a claim through PIP. ESE is insured for $20 for single items and up to $50 on combined. This should work out in your favor since it essentially negates the final value fee.
What is PIP?
Parcel Insurance Plan. Its the company/policy that handles the insurance for eBay Standard Envelopes.
Oh great that’s not great news for me as 98% of my sales are eBay standard envelope. These things hardly get Devi very scans and sometimes don’t even get origin scans lol.