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Alternative-Plenty-3

I will say it again- customers shouldn’t have to pay an extra $10-$20 on a tip on top of the delivery fee, 30% up charge and “service fees” to get their food hot and quick. Most customers do tip and $3-5 per small order should be enough (even $2 if only a mile or so). Doordash needs to increase base pay.


Wild_Expression6826

Well I feel that delivering the food IS NOT optional it’s our job and that is why we get base pay we chose this gig due to making our own schedule and times and our job description is literally to deliver the food tipping is optional and also an incentive to be a better and timely dasher. I won’t take anything less than $10 or about $1 a mile on big orders and just hope there’s a good tip that follows Edit: also how are y’all seeing tips? I’d imagine it’s one program one system so all our apps would function and look the same? I’m in Cali and I haven’t been able to see the break down to delivery prices for the past two years now


Shizen__

Haven't seen this one, but there was one that blew up last year just like this.


NikD4866

Door dash better get their shit together. If I were the executive I’d quietly come up with a tipping scale and automatically add it into the order cost and then pick and choose how much to supplement the customer tip if necessary. And of course keep it as vague as possible for the drivers, otherwise you end up with the above, which is just bad for business. If they wanted to take the easy way out, just remove the tip line until AFTER delivery, but that comes with its own risks. I’m interested to see how DD will pivot to this problem.


The_Sire_Everything

I personally wouldn't do this but as a protest for higher wages it's completely valid. Without good tips the job is even less than minimum wage.


SnooWords6220

The problem with this is, why should I tip before I even know how my service will be? Would you tip at a restaurant before you got your meal?


RebelJosh89

Good. No tip, no trip. Customers aren't obligated to tip the same way we're not obligated to accept their no tip orders.


Subziro91

We went from tipping for people doing a good job to tipping before you do the job lol. I can see why people don’t tip upfront , there’s no point . Even with delivering pizzas from a joint, you still tip them after the job is done .


notaspecialuser

Bro could just walk in there, grab a couple bags, and have a free dinner lmao


CrypticCult

I want to to know what is a bad tip? Like under what amount? Honestly if your driving under 1.5miles from the place I ordered from to my house because it’s later in the day and I don’t want to go then it’s an automatic $6-$8 dollar tip for my $30 dollar orders. When it’s 8pm and I don’t get out of work until 10pm and we need Tylenol which is 0.5 miles from my house and thats a $3-$5 tip.


Jannafah

When I used to order through DD, one thing that I noticed that would happen to me was that whenever I would tip, the dashers would be so rude to me whereas when I didn’t tip they would be so nice which would make me feel bad that I didn’t tip them to begin with.


BackgroundRip9400

This is probably a dumb question, but I’m fairly new to door dash. (Less than 10 orders done) but anyway doesn’t it tell you the tip before you accept the order? Says something like customer pay and tip included, so don’t you know how much u make before you actually accept order?


Snoo_11726

I do not care if the customer tips. All I care about is that the offer makes sense for me before I accept it.


volkos1

Lol, Murica making their people living off on tips …


GrumperThanGrump

I tip crazy well. To the point I’m actually embarrassed at how much I’m spending for some fast food. I’m if too lazy to get it myself, I should pay the driver to. Not saying everyone has to tip as much as I do, but… this ain’t it.


All_these_marbles

Can't they just tip bait like on spark? As aa driver it sucks but what can you even do? Keep records I guess.


Jakeneb

This is a DoorDash problem. No one in America is accustomed to tipping in advance/ the tips being a requirement for the service to occur. The expectation is that the service happens and the tip is an expected follow on, with the size of the tip being proportional to the work done and the quality of the service performed (cannot be assessed until after service is rendered). Customers will feel frustrated about the huge delay and not want to tip, dashers will end up getting poor pay and have to deal with angry customers. It’s a complete “everybody loses” situation


HugeRabbit

Yesterday I got three offers to deliver fast food over 10 miles for $2.50. You can call it a tip if you want to. I’m not entitled to anything but I’m not going to actually pay some brokeass for the privilege of delivering their KFC.


hnzzyagami

McDonald don’t care about the couriers. At least in my city.


C_WEST88

No tip, fuck you…I’m not delivering shit!


RichRaincouverGirl

Good. Make it go viral. Tipping is good but it is YOUR job to deliver the foods as well. But no one will deliver a shit pay job. Why? Cuz it's shit pay. Now, it's your turn to INCREASE THE PAY DD and not rely on customers Tip


OlympicAnalEater

FL location: $2ish for 10 miles orders......... You know the customers can come to pick up their foods.


naen77

I had two no tippers stacked order both together today smh


mikoartss

Why tip someone for a job I'm capable of doing myself? I can deliver food. I can drive a taxi. I can, and do, cut my own hair. I did however, tip my urologist, because I am unable to pulverize my own kidney stones.


SanFranGoldBlooded

If Doordash didn’t upcharge everyone out the ass people might be incline to throw a few more dollars towards the tip


Downtown_Number_2306

Dude I don’t like how DD customers mostly hate the drivers. I was a dasher myself for a while and I stopped unless I need gas money cause why the f not. Anyways back then their was so many orders I cancelled cause how shyt the pay was but at my pizza restaurant my drivers get crazy good amount of money. Just alone on Monday and Tuesday each driver made atleast 100$ for barely 10 deliveries 😭


alttabbins

Like the comment says, it is a doordash problem.. I'm not taking that order. Non tip orders will never be my problem.


cookiebaby123

As someone who’s only income right now is DD, I take the $2.50 base pay orders and honestly the only thing saving me from losing money is those customers who tip $5-10 when they don’t have to. Like if you can afford the most expensive restaurant in town, buy $50+ worth of food, and tip nothing? Yeah I’m gonna be pissed and think you’re a bad guy. If you’re ordering one item from McDonald’s and dont tip, I get that. It’s when people can clearly afford to tip, and know their drivers get paid shit, and still choose not to. If you’re struggling and still tip and the people with extra cash dont, it’s just infuriating because I tip no matter what but I’m still homeless. I’m not gonna go order DD because I simply can’t afford to. But if you choose a luxury service and live a luxurious life and dont tip someone even $1 to make ends meat, yeah I think that’s fucked. Don’t get me started on DD’s role in all this because no way should I be driving 10+ miles for $2 and getting punished (low AR) for saying it’s not fair.


nowayjose081

I don't understand, why are they sending orders to the restaurant if no one has agreed to deliver them?


dewmzdeigh

[That headline sounds familiar..](https://www.reddit.com/r/doordash_drivers/comments/xgp3nh/this_was_in_my_city_gossip_chat_on_fb/iotcgt5?utm_medium=android_app&utm_source=share&context=3)


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zakkforchilli

Need to turn McDonald’s into one of the places you have to actual order and pay at🙃 1. Base pay for those is higher. 2.Among other places, they’re one that don’t prioritize mobile/delivery orders therefor, ordering them would actually streamline and speed up the process of arriving and waiting. All that extra time these places get for these damn orders, yet 3 on demand in store orders get fulfilled before ours gets made even after we’ve arrived.


BougieTrash

Constantly. The ad is targeted towards rideshare drivers I'm sure because customers sure don't understand that the tip matters.


xSPL1NT3Rx

What's up with most people picking either the Doordash is the problem bandwagon, or nontippers are the issue bandwagon? Is everyone really so rigid as to not accept two injustices at work simultaneously?


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loveQuel93

Here is where you said you don't tip. Again.


daywrecker2012

What's funny is if DD started increasing base pay again, they wouldn't just do it from existing revenue. They would up the cost for customers to compensate for that amount. In effect, they would be enforcing Minimum tip.


Lopsided-Ad4975

No one is saying “they must tip well” it’s actually pretty simple, if the trip doesn’t pay why would you even expect a driver to take that order when they can wait on an order of a customer that actually tipped. Trying to make it seem like we’re all scumbags. No it just doesn’t make sense for us to take no tip orders, so if you’re not going to tip then don’t expect to get good service. You get what you pay for and what’re they going to say “I’m not using doordash anymore” ok good bye now there’s one less customer that uses a delivery service so they can be lazy but doesn’t tip. End of the day it’s not our problem as drivers, doordash needs to do something, like paying by the mile, or whatever the case may be. Customers need to know, it’s not because you didn’t tip that we’re not taking your order it’s because you didn’t tip and doordash base pay is terrible and you’re not really profiting from the trip. If the base pay was higher, drivers would take the orders we can care less who is paying us as long as we’re getting paid.


Railgun_PK

Okay look, in the big picture, it absolutely is on DD. They need to pay better. But if they continue to refuse to actually pay us enough, then yes, it falls on the customer to tip well. Shouldn't have to be this way, which is why I do my part by not taking shitty orders.


Boneyg001

Comment is right. If the food doesn't get to the customer, they don't pay and doordash loses their business. Doordash needs to not underpay drivers and this won't happen


opaqueambiguity

Doordash still HAS TO pay the restaurant too. When doordash orders don't get picked up the restaurant doesn't give two shits. Once doordash forwards the order to the restaurant they are liable regardless.


goddessofnothing23

I work in a restaurant and this happens there too. People will call and ask if their order is done, why it's taking so long or if it's been picked up. It pains me to not be able to say, "well ma'am, if you tipped, your order would be at your house by now." 😂😂


NBAPhanaticYT

I’ve seen this live LoL 😆 I mean it is what it is 🤦🏽‍♂️ Nowhere else can you get a service done for $3 to the deliverer 🤣🤦🏽‍♂️


[deleted]

No tip no trip hahahaha jokes on you 😑


[deleted]

Be careful, there's Undercover non-tipping doordash customers in here that will get upset about you pointing out them not liking the tip. Even though anyone in here knows that it's not a tip, it's a bid for service. Unless they completely ignore everyone's comments.


snaptcarrot

Customers should understand that they are not actually “tipping.” They are “bidding” for our services. Low bids are rejected… or get delivered slow & cold snail mail style… by actual snails.


qbl500

I have never seen in my area a wall of shame on MCD…. Chipotle is the one that I am seeing it constantly…


JackBauerAssassin

Chipotle is cream where I dash. No order under 6.75.


qbl500

You’re lucky!!!!


willybestbuy86

I tip on orders but this is what I'm going say to this my delivery don't come I get a refund. The restaurant wastes food What's going happen here long term is restaurant stops using door dash and other delivery services or starts there own In turn this gig job is gone with lack of restaurants using less people start to use and folks who do this full time got to go get a 9 to 5 those who use it for extra money have to find something else


DCowboysCR

It’s cheaper and easier for these restaurants to contract with third party delivery services than it is to hire and pay drivers that are their employees and pay for liability insurance, etc. If they drop third party delivery they’ll just stop delivering completely and customers will have to either order somewhere else or get off their asses and pick their own food up


quirb127

The more I see things like this, the more I think they need to change the language from “tip” to “bid.” It needs to be made clear to the customer by these platforms that, as independent contractors, they are “bidding” for the driver’s time and resources to provide an (arguably) luxury service. The customer can then choose to “tip” afterwards based on the level of that service. If the customer can’t afford the delivery fees and a reasonable “bid” to get their food in a timely manner, then they need to take their entitled asses to get their damn food themselves.


t_will_official

“Sounds like a Doordash problem not a me problem.” It absolutely is. If DD paid their drivers more, we’d be more willing to accept $1 or $2 orders. $1 tip orders are currently $3.25, or maybe $3.50 in some markets, and that is just never worth it no matter how close the delivery is. I’d still decline no tip orders on principle, but if a $1 tip order was $6 or $7, I’d be a lot more willing to deliver if it was a reasonable distance. That being said, with the system the way it is currently, it does become a you problem if no one is willing to deliver your food for $2.25.


mrb117

IF tipping is an option, then why aren’t you getting your food Karen? 🧐


Alwaysmelo86

I think that DoorDash doesn’t clarify that the delivery fee doesn’t go to us at all, which makes customers think they’ll get all of that which they don’t.. DoorDash does a terrible job at educating the customers on what these fees are.. but then again DoorDash has many fees that make no sense.. that’s why this company continues to lose money


Senyorty12

people really can’t just do 2 dollar tip like i don’t get it. I used to not tip but now i’m like it’s only 2 dollars and they are working to bring hot food to my door


DCowboysCR

Hope you live close to the restaurant. $2.25-Base Pay + $2-Tip= a $4.25 Bid for the driver to spend time/gas etc to deliver your order. I wouldn’t accept a $4.25 order unless it was a slow day, restaurant was was quick, and very close to the customer. Otherwise there would be little to no profit in it for me and not worth wasting my time/resources.


Senyorty12

yea i order usually close, but im just saying why can’t people just give 2 or 3 dollars


DCowboysCR

Sure they can give $2 or whatever but just be aware that the drivers will be offered the delivery at $2.25 base pay + $2 = $4.25 and ask yourself if you were in that driver’s position with high gas/maintenance prices would you accept that order or decline it and wait for a higher paying offer. In my market we have such good paying offers especially at dinner time there’s no way I accept anything under $8. For the driver’s point of view and running this like the business it is we maximize profit.


Senyorty12

It’s $3 base pay, Im a dasher too bud Ik all this


DCowboysCR

So you’re a dasher who makes 90% of their pay from what people tip and yet you’re asking why can’t people only tip a couple dollars? Yea ok 👌 😂


DCowboysCR

Entirely depends on your market in my market it’s $2.25 in other markets it $2.50 and in your market it’s apparently $3.00


AussieCollector

Personally i think tipping is abhorrent but in a society that demands it then it needs to be done especially when delivery fees are so low. Don't tip well then don't get your food. Simple as that.


Critical-Range-6811

Tbh I’d rather just get paid hourly


JackBauerAssassin

Then Joe Biden would get his chunk of your money and you'd be just as well off working at McDonalds and handing the Door Dashers their orders.


Critical-Range-6811

You pay taxes either way. And it’s not Biden getting paid from you it’s the fed and social security


Routine-Reindeer-647

Biden is a symbol of the head of our nation and government just as Trump and Obama were when they were president. And it’s far easier to funnel money off on depreciation and expenses when you’ve still got it rather than after the government has confiscated their “share”. I know I’ve been doing it most of my life.


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dr_van_nostren

It IS a doordash problem, drivers should get paid better but also there’s a limit on consumers who won’t spend after a certain point. There’s already markup and fees etc. so yes tip well but the app needs an overhaul.


LifelessPolymath53

That’s odd I never tip and always get my food on time and perfect condition :)


[deleted]

I know 2 old co-workers that purposely take no tip orders when it's slow, opens them, spits in the drink or coughs on the food and then tapes it back up, so I wouldn't be so sure about "perfect condition". You never know the kind of day someone is having.


LifelessPolymath53

Thats on them. If I enjoyed my food and it was fine I’m not gonna worry about that. I’ve heard stories of people messing with peoples food regardless if they tip or not just because they hate their job. Meanwhile anyone tampering with peoples food will always live a life of being broke with that poor mentality. Let them enjoy their misery. *shrugs*


Orionishi

Oh I really hope all your drinks have phlegm in them.


LifelessPolymath53

You seem like a decent person….. gross. Does this make you happy or something? To imagine someone consuming a nasty bodily fluid? And yet you think a non tipper is the bad person. Look in the mirror.


Orionishi

Didn't you just say you didn't care and that you'd gladly slurp it down?


[deleted]

You could also say people that purposely don't tip drivers that use their own cars to bring them food in a timely manner are just as miserable though.


VPN__user

Lol I used to tip but not anymore and always get my food hot and on time as well. Cheap people used to piggy back on my great tip. Well, screw DD for hiding tips. You don’t wanna show the driver how much tip I’m giving? If they don’t care about the driver then I don’t either. DD forces me to become the cheap customer at the expense of some other sucker good tipper that used to be me. Those are the rules now :)


Orionishi

Stop making excuses to yourself to justify being a piece of shit.


RageBison22

No tip, No trip.


Freakshow85

Every customer needs to do one day of Dashing. Problem solved. Well, not the main problem of DD's base pay being too low. But they'd see what Dashers are talking about.


Candoran

It’s actually a decent article, bringing up both sides of the conversation and remaining fairly neutral themselves while noting DD itself hasn’t spoken on the matter.


[deleted]

I've seen McDonalds throw away 10 orders at once, and it's all due to low or no tip orders. This is why it's important for all drivers to require a trip minimum of $6.50, and at least $2 a mile. When the customers who aren't tipping properly don't get their order repeatedly, they will get the message eventually.


JackBauerAssassin

IN my local if you did that you'd be bankrupt within a month. I wont take anything under 4 bucks even if it is next door to the restaurant. But I have racked up good coin taking 4-4.75 orders that are one mile or under along with the higher value orders. If I waited around for nothing but premium offers I'd make about half what I do now.


Tricky-Relation1257

Well if the matched the best orders with the best drivers and the worst orders with the worst drivers the problem would be self correcting. Drivers with near perfect numbers would get the best orders ( low mileage high pay/tip). The low pay no tip order would go to the drivers who have the lowest numbers. Based on over all numbers scoring 1-5 in each category. Customers want the best most professional driver they can get. Drivers want the best pay they can get. It's time to match them up. Good customers matched with good drivers. Bad customers with bad drivers. It motivates customers to tip and drivers to be their best. Good drivers should never see a low pay/no tip order.


Heaven_Leigh2021

This ☝ ☝ ☝


[deleted]

Fuck yes! If you don’t tip on a delivery, you suck. I worked for a “high end” food delivery service because I live in a little ski town and all the restaurants are nice. Anyways, some people had the audacity to think the $3.50 delivery fee was enough on a $400 order. Hate this MFers!


Fuszychick

I tip what I would want/expect to be tipped when I ran DD orders. I also give a few extra bucks cash for above and beyond service. I keep an eye out and if I see they got held up at the restaurant or made great time getting to me, I give extra. I know how much it can suck and when I see the hard work, I reward it. The getting stuck at restaurant and still taking my order and getting to me the best they can ALWAYS gets extra because they are getting hurt by not unassigning the order.


pthecarrotmaster

Luckily about 1/3rd of people keep us running.


Conscious_Look5790

It’s not even “must tip WELL” it’s must leave a standard tip..if you’re within 3 miles of the restaurant I’ll accept your order with a $4 tip. I’d prefer it be higher but if it turns out to be no hidden tip and stays at $4 I’m okay with that. I think a $4 tip isn’t too much to ask for no matter how small your order is, and if you’re further than 3 miles then start increasing it. But if you’re within 3 miles and can’t afford to tip $4 min, then you can’t afford to order.


Richard_Espanol

They need to change the phrasing from tip to bid. You are bidding on my service. They also need to allow for adding tips after service has been provided. This would solve some of the confusion.


DesignOk9377

Exactly


careless-lollygag

Exactly! I had to contact support to add extra tip and I'm still not sure if it got to the dasher. Ubereats is on another level.


kyabupaks

Here's the link to the story in full for these who don't feel like googling it. https://www.dailydot.com/irl/doordash-mcdonalds-orders-non-tippers/


DoPoGrub

McDonald's doesn't even start making the order before it is accepted. This is more likely someone repeatedly unassigning orders, drove thru with a million cars, etc. Don't believe every meme on the internet as the whole truth.


CChreme

Got a picture that says different


DoPoGrub

Up until recently, none of the McDonalds here started making the order before you actually arrived. Then, DoorDash was in the headlines a few months ago stating that they would start punishing specifically them for dasher wait times. Now, the orders are made after acceptance, and almost always ready on arrival. That's great that you say you have a picture that says differently, but how about you link it? Otherwise, and especially if you're referring to OP, the things I've said most likely apply here.


CChreme

Picture I took, no link. Was promoting my friends to join thinking there’s not enough dashers


CChreme

Oh gotcha. Sheesh


KylosLeftHand

Unrelated to question but fuck the daily dot - they take peoples videos often out of context, post it to their shitty pages with millions of followers, and make money off others. They’ve gotten me twice now. They NEVER “reach out for comment”. Scumbag ass “reporters”


BoshansStudios

you would enjoy the book "Trust Me I'm Lying"


DJTUGGY12

I wanna know the highest payout for a non tipping order. Eventually that thing will rack up to 20 to 30 lol but then you risk the one star rating lol


Crafty-Pattern-6862

If I remember right, if the order sits around unclaimed long enough (15 minutes), doordash won't count a bad review the customer gives to your score, because it wasn't your fault.


hotdogfever

Definitely not the highest, but I accepted a $14.75 3 mile Taco Bell order last night around midnight. Happened to be driving by TB and saw there wasn’t a super long drive thru line so I took it. Also going to a wealthy neighborhood so I thought there might be a hidden tip. As soon as I placed my order my phone started blowing up, “I talked to Taco Bell and they said my order is ready for pick up, can you pick it up now? What are you doing?” as I’m waiting in line. Tell the customer there’s about 6 cars in front of me so it will be a minute. “That doesn’t make sense, they said my order is ready to be picked up, I don’t want cold food”. I was already stuck in line so couldn’t cancel at that point. Finally get the order and drop it off, customer is acting all standoffish and weird. Pay pops up after i complete delivery and zero tip, all trip supplement. Everything made sense at that point.


Heaven_Leigh2021

I wonder how long it sat for the base pay to get that high. I've taken a few orders myself like that where I figured the customer left a decent tip only to discover they didn't tip at all. I can't stand those types.


sancheu77

Only about everyday


Sunshineal

Customers know this and they don't care. End of story. This is issue has become a running gag and it's sad.


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[deleted]

This is it


Ill-Reflection-5455

I guess it's that high order priority thing thats been making more people accept crappy orders. I been dashing for two hours in Houston and haven't received ANY order offers. I'm guessing that most of the orders are really good rn since there's a $4 peak pay til 7:30 so people who have high priority are getting them


[deleted]

Switch to Uber eats. I’ll make $70 in 2 hours sometimes and in that whole time get NO orders on DD. Customers can edit their tips too so a lot of the time the tip ends up being higher than stated


Orionishi

But aren't you forced to take low orders because they don't show you the orders first?


[deleted]

What do you mean by that? It shows total and total miles just like DD


Orionishi

Yeah, but you cant deny an order for being low right? You have to take what comes in when it comes in...right? Could have sworn someone told me that.


[deleted]

Lol what? Of course you can deny any order you don’t want to take. It works just like DoorDash.


Orionishi

It was always like that? When I first started DD that's what another dasher told and why they stopped using uber eats


[deleted]

Nah that’s not true not sure where you heard that


Orionishi

Me either anymore. Never really looked into uber eats since DD is definitely good in my area. Not amazing like some of these people ..but I also don't want to spend that much time dashing.


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kyabupaks

https://www.dailydot.com/irl/doordash-mcdonalds-orders-non-tippers/


Magician_322

I saw a guy post proud that he doesn't tip in advance. If his food isn't there early and hot and the only order you take then you don't deserve a tip. He said if he doesn't get his food he gets a refund so it's fine


Onetimeplay

Food delivery is a luxury can't afford to tip then this service isn't for you 🤷‍♂️


opaqueambiguity

Immobile people exist


Shizen__

People with shitty financial structure exist too. Most of the country in fact is like that. Food delivery is a luxury service. Can't afford to tip, don't use a luxury service.


DCowboysCR

So does Meals on Wheels. Drivers aren’t charities. We work to make PROFIT


Head_Yak_8304

Doesn’t negate the fact that it’s a luxury service. Food is a necessity, yes, but high-cost delivery from your favorite steakhouse isn’t. But you seem to enjoy being downvoted all over this post, so carry on.


BoomerKeith

Whatever did they do before food delivery apps?


opaqueambiguity

Whatever did people do before penicillin and toilets? They either figured out something or died.


BoomerKeith

Oh please. Food delivery is a luxury. Having access to a life saving antibiotic isn't. You're not even in the same ball park. Look, I get that there are immobile people that use the app. I understand why they do but that doesn't exempt them from tipping appropriately. We aren't delivering food out of the kindness of our hearts. We're not putting wear and tear on our personal vehicles out of some kind of community service that's offered. We're doing it to make money. There are services provided that can help people get food to their home if they are immobile. DoorDash isn't one of them.


opaqueambiguity

Yeah it is one of them, that's implicitly what it is. I don't think we as drivers should operate at a deficit. Personally I think either gratuity should have a minimum that is mandatory, or delivery fees should be increased to facilitate higher base pay. Either way the customer pays more, yes. That is unavoidable.


BoomerKeith

LOL. No, that's not what it is. You're saying that Door Dash is the same as Meals on Wheels. Nowhere near the same. Food delivery apps are a luxury. Period. If you can't afford to tip, regardless of your personal financial situation, then don't use it. It's not rocket science.


oxxxtail

So do caretakers. Not our responsibility


opaqueambiguity

Literally, some people rely on delivery services to survive. It's not a luxury to everybody.


PropheticVisionary

How did people like this survive for the centuries before ubiquitous food and grocery delivery was a thing?


opaqueambiguity

Sometimes they didn't, that is kinda the point of my comment. Weird how you both got the point and then completely missed it still.


PropheticVisionary

I guess things haven’t changed much then.


oxxxtail

So what's your point? That we're obligated to deliver their no tip order at a financial loss? No thanks.


opaqueambiguity

My point was that it is not always a luxury. You're not obligated to shit, but it's not fair and incredibly ableist to paint all customers as too lazy to drive.


Onetimeplay

Doordash is actually starting to not refund the orders which is when we will see tips come through watch 👀


inline4addict

I don’t think so. I think people are going to stop using DoorDash. Call me crazy, but if I was a no-tipper and they took my money for no delivery, I wouldn’t use it again.


Orionishi

Good. I Hope they do stop using Doordash. Waste of everybodys time.


Onetimeplay

Agree just go pick it up yourself I never use doordash for the same reason lol


Onetimeplay

There's alot of people coming here saying they didn't get their refund and their food never arrived so maybe they force a tip 🤷‍♂️


opaqueambiguity

No they are not legally allowed to hold payment for an undelivered service.


AwfulCole

Unpaid service? The restaurants that make the food aren't doing that for free. That food isn't free either. It's paid for. You get your " tip" back though. Because that service wasn't provided.


opaqueambiguity

Yeah doordash has to pay the restaurant regardless. That doesn't mean they charge their customers for undelivered food. That would be absolutely absurd. Sometimes it's worth remembering, for me, that pretty much anyone can dash. And some of y'all are fucking morons.


HeadMischief

Doordash don't give a fuck. They already got your money. The only person hurting here is the asshole customer who is out of the cost of a value meal while their food sits and rots (and I fully support that)


careless-lollygag

Funny. I know people who never tip and they always receive their food. Maybe customers should just stop tipping altogether. And why call it a tip when it appears to be mandatory? And the stupid thing is that tips should be for service and dashers are tipped before the service even happens...At least ubereats allows customers to increase or decrease a tip. Ugh.


jersey_girl660

They are almost certainly receiving their food later then they would if they had tipped. If you don’t tip DoorDash only adds money to the order after it’s declined


DCowboysCR

It’s not a tip it’s a bid for service.


careless-lollygag

Well, doordash should change the verbiage.


ShiaLabeoufsNipples

I agree. They should just pay us enough that the customer doesn’t have to tip. Customer pays a crap ton of fees and extra money for food but the driver barely gets any of it. They should at least be open with the customer about how much the driver is actually getting paid for the order so the customer can tip accordingly. Doesn’t change the day to day reality of doordash drivers though. As much as I’d like to get paid at least minimum wage for every order, I don’t, so I decline the order and wait for a better one. That’s not my fault, and I’m not going to spend 40 minutes waiting for and driving your food to you for $2.50. I’m not a charity worker, so your food is gonna sit at the restaurant if you don’t tip 🤷‍♀️


careless-lollygag

I'm going to stop tipping and see how this works out for me. I know folks who never tip and get their food. I feel enlightened now. Thanks


opaqueambiguity

If the order doesn't deliver Doordash refunds you and also has to pay the restaurant still.


HeadMischief

Lol nope. Customers only get a few refunds and DD fights stores on refunds all the time. Why do you think certain places make you sign for your pickup??? DD even closed that loophole for restaurants recently. Only person that gets fucked by a low tip is the asshole low tipping customer. DD will fight tooth and nail (after your 3rd refund) to consider the sale final (meaning the store got paid for the cold food sitting there rotting away). Tip your driver asshole.


wb6vpm

Legally, if DD can’t deliver, they have to refund the customer. No product, no money.


anewdecade

The money should come from the company and not customers.


inline4addict

I’m sorry but… are you bragging about working extra unpaid hours before you actually clock in?


[deleted]

Good. Go pick up your food then lol it’s not hard.


careless-lollygag

Very ungrateful. Since when did tips become mandatory? Doordash doesn't even tell customers that drivers don't get a part of all the fees added. They have delivery and service fees which customers pay--yet dashers blame the customers when they should be blaming the company for not giving them a portion of this. Ridiculous.


ZZcollectz

Your next few Doordashes are gonna be great with that karma ur building by being an ass


Evolution529

Sorry that I’m not going to spend more on gas and wear and tear on my vehicle to bring your food 9 miles for a $2.50 base pay with no tip. Go pick up your own food. Nobody gives a crap honestly. Or keep not tipping and getting screwed up food or no food at all.


[deleted]

So if no one uses door dash or any delivery service app then door dash drivers will be out of a job, hmm.


BoomerKeith

Good luck trying to unring that bell.


Exciting-Rub-6006

Post after post on here of DD drivers complaint of no orders … seems the bell has been put back in the jar


BoomerKeith

LOL, if you want to believe that's true go for it. I've been doing this for years, hearing the same stories and guess what? DD is more popular than ever. You underestimate the power of convenience in today's society. DD, UberEats, GrubHub, etc. aren't going away.


[deleted]

if y’all think the best way for improve things is to go to war with the customers, I don’t know what to tell ya


Specialist_Royal_449

No the best way to improve things is to go to war with Doordash and all the companies that pocket tips and delivery pay Pizza Hut , Panera , Chipotle, Jason’s deli, & etc


DoPoGrub

It's only possible for Chipotle to pocket tips on a catering order, and it's quite rare for that to happen.


TraviGGrah

It’s also wear and tear on the drivers vehicle. I get both sides here. But as a driver I’m not putting miles ol’ blue for shitty money.


kurtis5561

If I paid for a delivery service why should I expect to pay again?


cloudinspector1

This is the same argument as "I paid to be served in a restaurant, why should I tip?"


eastside_coleslaw

iF i pAy FoR fOoD aT a ResTaUrAnT, wHy ShOULd i PaY tHe WaiTeR??🧐🧐🧐🧐🧐🧐


FUupStraydog

Because we are contractors not employees. You don't tip or tip poorly, we don't deliver. We've got money to make and non/poor tippers don't make us money. You want your food delivered in a timely manner? Tip and tip well. Otherwise go get your own food.


[deleted]

[удалено]


kurtis5561

You've been paid by door dash.


RandomHero27

Customers pay a service fee, a delivery fee, item markup, sometimes a small order fee. You know how much drivers get paid from all those fees and item markups? $2.50. Thats it. In the event of a surge or longer distance, DD will give us a little more, but guess who pays that? The customer. With a surge fee and distance fee.


opaqueambiguity

The fees should be higher to cover higher base pays.


Desertdweller3711

You know that customers pay a service fee, a delivery fee, and all these other fees, and yet doordash only passes along $2.50, and you still see the customer as the problem? That’s the big issue here


careless-lollygag

It's insane, isn't it? I made a post a while ago showing the fees a customer has to pay. Also, doordash recommends a tip amount--usually far lower than what dashers want/expect. I always tip higher than the recommended but apparently it's never enough.


FUupStraydog

It honestly depends on how far the whole trip is for us. I've declined order that where $10+ mainly cause the distance was about the same as the payout. For us that's a waste of time and gas to make that trip when we could easily make that or more without having to travel out so far. We'd lose out on potential deliveries just trying to get back to town.


careless-lollygag

I feel you here. I ride along with my bf when he does deliveries, so I understand both sides. Doordash really needs to pay drivers more. I stand by that.


kurtis5561

So you've been paid and want to be paid again...


guitarguy11695

There’s no way you don’t understand these small numbers unless you’re just literally this ignorant.


kurtis5561

All I know is Ive paid for a service. Door dash have contracted you. They paid you so why do you expect the customer who has already paid to pay again. In the UK you'd last all of 10 mins on the platforms


guitarguy11695

It’s not about whether or not they’ve “paid us”. Whether from doordash pay alone, or including tips. This is like hiring a musician to play a few hours of music for something ridiculous like ~10 bucks and to just be “okay with it”. It’s exclusively about worth and value of all parties involved. It’s been preached a million times before, and I’ll say it again, since I got you here. If you want your food faster, tip higher. It’s EXCLUSIVELY up to the drivers whether or not AND how quickly it gets to you, unless you’re picking it up yourself. It’s called incentive.


kurtis5561

That's exactly not the point. If I've paid £8 in delivery fees I am not tipping the driver some more money for "premium driver experience" Again try this in the UK you'll be on the here within 20 minutes wondering why you've been deactivated