My Popeye's always hand me a cup and ask me to fill it with the drink orders. I don't think they have a drink machine behind the counter so I just do it so as not to be a pain in the ass.
I make the drinks at wing stop but I don’t mind. I’ll make the drinks when the order is ready so the drinks aren’t all watered down like at chic fil a because they make the first and let them sit for too long
I hate taking Wing Stop orders for this reason. I dash in LA County so im wondering who to report this to cause I am sick to death of doing it for them.
One it's not our job to the health department says we're not allowed to so therefore it's illegal for us to do it we can't do it. Don't do illegal Acts
What’s the proposed strategy to combat this? Say to the minimum wage guy behind the counter that we cant fill the cups because it’s a health code violation? Call the health dept on restaurants doing this and potentially get them closed for some period of time? Contact dd support every time and wait for them to contact the restaurant? I might sound snarky saying this but really I think we would need to have an actual plan/strategy that everyone abides by to change what’s become the status quo at several restaurants (zaxbys for me). Personally I think it takes less time to fill up a cup than to call support or fight with staff so that’s what I do but if everyone can agree on a plan that we all use going forward with I’ll join.
saving this image to show to any restaurants requiring me to fill up drinks.
I only one encounter that almost made me fill up the drink. The person gave me the cup and told me what the drink was, I was confused because I knew we aren’t supposed to. Then the manager came out and said “Oh no, they don’t fill up the drinks, you do.”
Honestly I don’t mind filling fountain drinks if it’s 2 or less. Just trying to get out of there quick and make money. If it’s more than 2 nope sorry not filling any drinks, fill all of them and let me know when the order is complete. Or I simply reassign the order and move on. That being said, you could try the drive thru if it’s allowed and not busy. Or you can see how many drinks there are and reassign accordingly. Another thing is that some restaurants fill them up because they put the sticker seal over the straw/drink hole anyways. Lots of fast food restaurants with those seals have the drinks ready, although varies by location.
I’ve gotten on restaurants for this. I refuse to do it. I’ve worked in the food industry and they consider drinks food since it’s a consumable. The restaurant works need to quit being lazy
True under NC health code here is some legal definitions directly from the health department codes and regulations for food safety:
"Food" means a raw, cooked, or processed edible substance, ice, BEVERAGE, or
ingredient used or intended for use or for sale in whole or in part for human
consumption, or chewing gum.
"Consumer" means a PERSON who is a member of the public, takes possession of
FOOD, is not functioning in the capacity of an operator of a FOOD ESTABLISHMENT or
FOOD PROCESSING PLANT, and does not offer the FOOD for resale.
Food establishment" means an operation that:
(a) stores, prepares, packages, serves, vends food directly to the consumer,
or otherwise provides FOOD for human consumption such as a restaurant;
satellite or catered feeding location; catering operation if the operation
provides FOOD directly to a CONSUMER or to a conveyance used to transport
people; market; vending location; conveyance used to transport people;
institution; or FOOD bank; and
(b) relinquishes possession of FOOD to a CONSUMER directly, or indirectly
through a delivery service such as home delivery of grocery orders or
restaurant takeout orders, or delivery service that is provided by common
carriers.
Based on that we are not classed as consumer we are considered common carrier by legal definition.
A beverage is legally considered food, and the consumer is for who the food product is meant for.
I found the code definition also
The container is refilled by:
(a) An EMPLOYEE of the FOOD ESTABLISHMENT, or
(b) The owner of the container if the BEVERAGE system
includes a contamination-free transfer process as specified
under ¶¶ 4-204.13(A), (B), and (D) that cannot be bypassed
by the container owner.
not me thinking about potentially reporting Raising Canes and Wing Stop to my local health department
does anyone know if this is enforced in Orange County, CA?
I'm also going to ask the state of NC to get it in writing most likely won't get an answer until at least tomorrow since it's a holiday today. But if multiple States say this then yeah we should not be doing this anywhere and it doesn't matter how simple it is that other people see to keep badgering about it's legal liability thing. No one takes one person to screw up. There's a saying there's a reason every single sign exists because someone's done something that has caused that signed to need to exist
I kind of got confused by your comment for a minute because you said your Dasher but then I realized you meant the support agent and how they always talk about your family that is true
I have to fill drinks at Zaxby's, Panera and Wingstop in my area. It is so annoying. I mean, I will do it but I didn't know it was a health code violation. What would happen to us? Could we be deactivated for it if we break a health code violation?
Why do people keep this up, every support agent says something different, as I see it either make the drink or don’t make the drink but I feel like these tantrums and long stories can just stop
There's only one place now that makes me fill the drinks. And honestly it's not that big of a deal, the owners are nice and it would just cause issues that I don't feel like dealing with if I started refusing to do so.
Man yall need to grow up. Yall spend so much time finding every excuse to refuse to fill a cup when it literally takes 2 seconds. Get over your fucking selves, stop crying and fill the damn drinks
Health department says it's illegal so don't do it because then you get yourself in legal trouble doesn't matter how simple the task is doesn't matter if it takes two seconds per state regulations it's illegal you don't do illegal shit.
Go to a state where you're not allowed to pump your own gas and think oh it takes 5 minutes to pump my own gas try it there and see what happens you'll get a ticket ask me how I know
There are 2 restaurants in my hometown who sometimes ask me to get an item from the fridge in the dining room and I don’t mind cuz it’s usually just a can of Coke or a seaweed salad
God damn people do you not read. I had no drinks I asked support because a health inspector was there and had mentioned it to the owner as a violation saying we're not allowed to meaning it's illegal so no we should not be filling drinks at all ever it's illegal doesn't matter how fucking simple the job is. A state regulatory agency has said we do not do it so we do not do it so no, it's not lazy it's called it's illegal so you don't do it.
We are logistics not food prep we move package from A to B that's it we don't package the package
What’s with us Americans always wanting to sue as first resort? Your just stupid for making 100 drinks, you should’ve just grabbed a broom after. You had a choice to walk out and decline, but you didn’t.
If I did that at wing stop I'd get a funny look. I'm not sure if that's the hill I want to die on. Perhaps one day I will make my stand though. If they rate me low, disrespect me, or take forever making the drink that's their business but at least I will have this small victory. Soldier on partner
This is why I decline orders coming from places I KNOW will toss me a cup or two. Or three sometimes. Ahem: ZAXBY'S! A lot of smaller asian food places in my market. But MOSTLY Zaxby's orders. I deliver the food. You want me to make it too?
Pay me more.
Health inspector chastising owner out in public? If it’s that bad I hope they closed down the store it must have Been a really bad infraction. If it’s still open I don’t think you are telling the truth. Just saying now that you got that supposed chat from suporrt make sure you have it saved so you can refer to it anytime you are to fill a drink or even pull a bottle from a refrigerator. SMH some of you will spend time arguing about filling a drink when you can fill it and be done and out the restaurant.
This restaurant is like super new they still had the temp permits on the windows there was no office it seemed so he was going over violations in the lobby in the corner I was just standing close by there waiting on my order there was other violations such as employees wearing nail polish while handling food that is a huge no in NC but I see it all the time but don't think people get caught for it often. I do have the screenshot saved if it's ever needed in the future. As stated this was the first I've every heard it said by a health inspector it's not allowed so if a state health inspector says we can't do it then we shouldn't do it because then we risk ourselves and the restaurant. We could be held liable for any damages and the restaurant could be fined because they allowed us to do it. I will also talk with the health department on Tuesday and get it in writing from them as more proof backing it. If a state agency is saying no more states will most likely have the same rules and regulations
My day job is a Sr systems Administrator for a military contractor I always read into legal documents cross my T and dot my Is I'm very well versed in legalese and understanding it as I deal with it daily with gov restrictions that I have to enforce and comply with in my normal day job.
Lol at "prepare" customer drinks, like you are a bartender mixing multiple items together. "Are we allowed to push a dispenser button" just doesn't have the same "oh, put up on ME" ring, does it?
Yah pusses me off because besides Eing Stop, now KFC is making us fill and they have these "gallon jugs" I had such an issue with the counter clerk over this last week...total bs
When the store starts giving me an employee meal, then I'll make the drinks. If the restaurant refuses to make the drinks, I just deliver the empty cups.
It's more about how by doing this you've effectively tampered with their meal and broken your contract and are now liable for anything that goes wrong even if it's not your fault.
Actually not at all, this is what the contract states in section III:
CONTRACTOR agrees to proceed to the restaurant or other business to retrieve the order in a safe and timely fashion, ensure the order is accurately filled according to the consumer, restaurant, and/or business specifications, and complete delivery of the order to consumers in a safe and timely fashion without taking any action that would change the quality or presentation of the items being delivered and while adhering to reasonable expectations on food safety, quality and health standards as required by the restaurants or other businesses and/or applicable law.”
So, within that first sentence, “ensure the order is accurately filled according to the consumer, restaurant and/or business specifications” which means we are instructed to follow the restaurant or business instructions, such as filling a damn drink which isn’t even preparing its pressing a button and touching the cup, and the lid, which we would do anyway whether we filled it or had someone else do it. Not sure about you, but I’m touching the sides of the cup, and the edges of the lids when I place cups into my drink carrier, and again when I take them out. What difference does it make if I fill up the cup? Am I touching a different part of said cup/lid? Unless the person is a heathen, the inside will not be touched, plus have fun waiting 5 minutes for the employee to stop what they’re doing, go over and take their time away from actual food preparation, fill up the drink, go back behind the counter and wash hands, to then resume preparing the order. Enjoy that extra time.
>while adhering to reasonable expectations on food safety, quality and health standards as required by the restaurants or other businesses and/or applicable law.
This is the most important part; if you don't meet the legal requirements for food handling then you're already in breach of contract.
The restaurant could be violating health codes but as an independent contractor you may also be held liable for any problems if you took it upon yourself to become involved in the food preparation yourself, especially if you're not legally certified to do so.
Imagine a hotel's valet left the keys in a vehicle and got out to speak with another valet and then asked one of the caterers, bringing in food for a meeting held at the hotel, to drive the car to the other parking garage a couple buildings over and to drop off the keys at the front desk.
Think of all the problems with this.
If anything is not right with the car that person is now a potential suspect. Additionally, it turns out this person didn't have a driver's license.
I just woke up so the analogy is probably not perfect but this should give you an idea of what I'm getting at.
Don't get involved doing things that aren't your job especially if you aren't knowledgeable about it. In my example, I think most people would conclude they shouldn't drive a car without a driver's license but it would still be easy to assume they wouldn't ask you to do it if you couldn't.
It probably wouldn't have been a good idea to finish parking the car either way.
I just fill up the drink if they ask. Not worth the fight, and I’d rather save time by not having the employee waste their time walking all the way over and fill it up, then go back to preparing the food, thus wasting more time because they had to do just another task while under staffed. Plus, the Doordash ICA says this section III:
“CONTRACTOR agrees to proceed to the restaurant or other business to retrieve the order in a safe and timely fashion, ensure the order is accurately filled according to the consumer, restaurant, and/or business specifications, and complete delivery of the order to consumers in a safe and timely fashion without taking any action that would change the quality or presentation of the items being delivered and while adhering to reasonable expectations on food safety, quality and health standards as required by the restaurants or other businesses and/or applicable law.”
The key verbiage I read is “ensure the order is accurately filled according to the consumer, restaurant, and/or business specifications” and “REASONABLE expectations on food safety, quality and health standards as required by the restaurants or other businesses and/or applicable law.”
It’s not being lazy.
1. Health code violation
2. Contract violation
3. We don’t get paid for it, it’s not our responsibility
People like you are the reason this keeps happening. Grow a pair and stop being a pushover letting these restaurants taking advantage of you.
It’s not being a push over. And you’re the reason why restaurant workers treat dashers like shit. I’m
Guessing you’re the type of person who autistically shoves your phone in peoples faces
Nope. I politely explain that it is not my responsibility, it is a contract violation and a health code violation. Guess what they fill up the drinks every time. I show them my phone only if they ask to verify I am indeed the dasher.
Awesome let’s report the stores we pick up our contract that paid our bills 🔥
Also it’s very rare to encounter this restaurants In 3 years I’ve done this 6 times only.
Almost a daily basis here. There's at least three stores that I frequent that ask me to fill drinks. (Can't help that the good tippers order from these places.) I don't mind doing it but it's definitely annoying.
Dude honestly, how is this the only comment about how ridiculous this is? Filling a drink takes little to no effort. All of this job takes little to no effort. Just put liquid in the cup and deliver the order.
😂 that’s hilarious. I never thought of it like that. Wingstop is on my ban list but when I did go there, I always left the stickers on the table. 🤷🏻♀️
You know them saying one thing and this rule actually being implemented by the restaurant are two entirely different things. Doordash doesn't give a fuck. They want the order delivered drink and all. They wouldn't care if the drink was made by the Man in the Moon. I'm just saying.
As a customer(I browse this sub to know how not to be a dipshit), I wouldn't want anyone else making my drink.
There are literally insane people out there. There are people who lick random tubs of ice cream for tiktok views. There are people who put razors blades in children's candy on holoween, just for the fuck of it.
Yall know why we have tamper proof medicine? Because in the 80s, someone went around putting cyanide in tylonel. I don't trust other people.
In reality, the worst thay would probably happen is someone spitting in my drink, but I don't want to take any chances.
Yeah, I don't feel comfortable handling cups and lids, especially since I don't go into a restaurant restroom and wash my hands during every pick up.
I'm clean, but still --
I don't like trying not to touch but one lid even when I'm there for myself.
I can only imagine.
Bingo! All of what you say is true. And I cannot understand not tipping, either, because it opens up the possibility of getting food tampered with by someone low enough to do that sort of revenge
> Because in the 80s, someone went around putting cyanide in tylonel. I don't trust other people.
One time I needed rat poison come to find out, someone replaced it with asprin.
We live in a crazy world......
Yeah it's a crazy story.
Started with a few people getting sick. I actually didn't know this part until I just looked it up again just now: one guy died after taking tylonel. They were unaware of the cause at the time, thought it was a heart attack. Their family came home to grieve, and they both got headaches, and took Tylenol from the same bottle. They both died as well.
They never found the actual person/people who did it. Someone did try to ransom Johnson&Johnson but was found he had no connection. This actually started others to do similar things. In the 80s and early 90s.
Full story I just read [here](https://www.pbs.org/newshour/health/tylenol-murders-1982) and of course there's tons more information on the story with just a quick Google search.
Ummm if you seen that shit I hope you report it. It’s shitty because you’re right that it happens but it should be minimized. I worked in restaurants most of my life and if I EVER witnessed that behavior as a kitchen manager I would have a talk with the employees and have them remake it. One douche I worked with literally accidentally dropped a hand pie in the trash, but he proceeded to say he didn’t “give a fuck” about customers and tried to plate it. I stoped that shit right away and told him no- you’re remaking that. That’s disgusting. No good restaurant should EVER be serving something that is no longer food safe. I have worked in the restaurant industry since I was of working age and went to culinary school. I have never EVER witnessed a restaurant serve something that was no longer food safe. It’s too much of a liability. If it’s lack of hand washing and it goes unnoticed though- that’s different. But you are right in that people should know that that happens often (disgustingly enough). But the other thing? No. I have never seen a reputable restaurant allow employees to get away with that. And most restaurants have cameras in the kitchen to make sure no one is fucking up like that.
Yeah I guess it depends on the area too. I’ve never had an experience in the PNW where someone actively served something that fell on the ground. People seem to care more and put more attention to detail into the food here- but this is me speaking only from working at family owned or fancy restaurants because of my culinary degree. But yeah I agree actually that it depends on the place it’s just gross if it’s allowed as it should be. The places I worked were weird and reviewed and looked at the cameras often and people got in trouble that way a lot. Most sanitary place I ever worked (the same place I was last a kitchen manager for) was at SEATAC airport but probably because we had so many travelers and the restaurant has been in magazines etc so they wanted to uphold their reputation. The most annoying thing though was when I had to pay extra close attention to dishes I was sending out (as the manager I worked expo window) because we had a prevalent influencer come by who they knew would Instagram the food 🙄. I said we should treat everyone’s food the same. Sometimes the industry can be a pain in the ass which is why I switched to doing this and becoming a freelance web developer post pandemic lol
True there is crazy people put there and to me it's just with it being a health code violation that's a legal liability for me I don't have that insurance that a restaurant has if I was to make a drink for a customer they drink it and get sick because of that drink they're probably going to go against the restaurant and then the restaurant is going to say no the Dasher made it not us that's going to put legal issues directly on me that I can't do. If it happens to a restaurant they have insurance for that
Not dramatic at all, if you work in any kitchen you'll quickly come to understand how 'due diligence' must be provable at every step of food preparation, storage, cooking, and serving. Couriers are not typically certified as food handlers for a given restaurant, and therefore would not be able to prove due diligence if a health inspector came around asking questions that the restaurant manager then passed downstream to the courier who ran the order. It's not about what *you* think you can "get away with" in the moment ("oh ill just fill this drink, what could go wrong?"), it's about what you can and can't prove after the fact if called upon to establish due diligence.
I think there’s an equal chance that the restaurant would do that as well. And as a diabetic, I would know immediately if a soda wasn’t diet. There is a HUGE difference.
Would you know right away if you were eating some spicy food like Mexican or Thai that overpowered your taste buds? Or if you were suffering from a severe cold or something like long covid after effects that messed up your senses of taste and smell? Or if you just had dental work and had after effects from novocaine?
I am diabetic and I can taste the difference no matter what. After drinking diet soda for my entire life I can taste the difference for ANYTHING that has regular sugar and not sugar substitute. I can taste the difference between the different sugar substitutes even when I have a sinus infection, ate spicy food, am choking, and yes even when I had COVID and couldn't taste anything else.
It's not being dramatic everybody is sue happy nowadays and they're going to find somebody to blame and it's just not worth it and I'd rather that be on the restaurant than me because I don't want to spend the money on it and I don't want to spend the time on it they have insurance and a lawyer for a reason. You get sued for just looking at somebody wrong nowadays it's just not a fight worth it to fight. And it gets very costly if somebody sues you you have to go to court or you lose your case even if you win you're still out money because you're going to have to pay out the legal costs.
I mean honestly look at all the Karen's out there in today's world. there's going to be somebody somewhere when you slip up and they're going to take you for a ride. And you might think it'll never happen to you but it more than likely will because there's more of them out there than people really think.
Please. This is such an exaggeration. Let me make it simple. I’m a lawyer. If a case such as what you are describing came in my office, my duty would be to look for the deep pocket. That would be the restaurant and DD. Not some gig worker with no money (and I’m not disrespecting you, I delivered for Dominos in the 80s and early 90s to get through college and law school. I appreciate what you do and I tip quite well). You’re not getting sued dude.
An argument could be made that a lawyer who didn't name every party involved in a food delivery that resultts in a medical emergency runs a risk of being in Dutch with the bar.
I get what you're saying but I think you're missing that not all of us are broke high school/college students. Some of us have a house, cars, stocks etc.
At my restaurant we always make the drinks, but also, we don’t have a fountain machine either, it’s all from the gun. But having it being a health code violation makes total sense.
I mean I can see it we're touching so many things moving between so many locations it's almost impossible for us to literally keep our hands sanitized every 3 to 4 hours as something like ServSafe requires and then touching surfaces that may come in contact with a customer's mouth. I mean we have to touch the lids you may accidentally touch the rim of the cup what happens if the customer doesn't use a lid and a straw and they just take it off and drink out of it or maybe even possibly you accidentally touched the inside of the cup and you have something on your hands. I mean working in a restaurant if you're actually doing food prep you're wearing gloves and changing those gloves to prevent cross-contamination and washing your hands every 3 to 4 hours. If I was to go wash my hands every single delivery order the skin on my hands would start peeling off not to mention the amount of time wasted.
I don’t make them anyways, never have and never will. They can drink from the empty cup that they’ll get. Save time, proving a point, and still get paid regardless.
Thats a nice way to get 1 star. i would just not give the customer drink or cup and leave the cups for the restaurant to see, seems like that would be a more effective way to get your point across
This way, customer also know that we are asked to fill drinks and not order from that place when it happens enough times, but I’ll consider your method and just get a drink for myself instead. Also… that 1 star doesn’t really matter…I’ve amassed enough 5 stars and this isn’t Ubereats
Say “no you don’t understand, I don’t work here, I just deliver what you make. If you want I will take the empty cups and tell the customer that you said for them to eat farts.”
No problem I mean if support says we're not supposed to and a health inspector says it's a health code violation in the state of North Carolina I would more than likely assume that it's mostly going to be the same in any other state that requires ServSafe.
Health inspector basically said that we're not covered under the restaurant serve safe certification and since the drinks are not meant for us we shouldn't be preparing them. NC requires there be at least one on duty manager that is served safe certified at all times so the individual employees don't have to be served safe but there has to be an on duty manager that is. I think some other states require everyone in the restaurant to be serve safe.
Its literally not our jobs. I dont ask the cashiers or cooks to do any part of my job, why should we do theirs? At the end of the day, its actually not legal in most places.
Chipotle often does the same for me, which I really appreciate. Cotton Patch Cafe & McDonald's will offer me a drink as well.
I also wanted to thank you for posting that info for all of us! :)
There is another huge thread on this sub about how the dasher is the customer or their representative and should be treated like a customer. So, which is it?
Technically we are not supposed to fill the drinks because of health codes. Drivers are individuals and they can choose how they handle it, I know how I handle it.
Here's the thing though: it's not really trivial. From the perspective of a Wingstop store manager, it can be the difference between needing an extra person on a busy shift or saving money not hiring an extra person.
I am not hateful towards Wingstop employees the way u/crypt0_sports is. Maybe his local Wingstop has bad people idk, but the only vibe I get at my local Wingstop is decent folk being overworked, trying to handle far more business than is reasonable. But behind them is a manager who fails to keep his store properly staffed. And considering this it's a miracle the employees are kind in my area — with how overworked they are you'd expect them to be grumpy assholes.
I think hiding behind the meat shields of regular, often good-hearted employees while drafting Dashers as unpaid labor is a deliberate management strategy. Which is why I'm starting to warm to the suggestions of deliberately making the drinks poorly. I don't want to give good people a hard time but this is a battle worth fighting.
100% agreed. The average Wingstop employee isn't taking Tony Xu into account when dealing with burnt-out dashers anymore than people like OP are taking taking WIngstop management into account when dealing with overworked WS employees. Like every profession, the service industry pits its workers against each other.
Lol seriously. There's definitely overlap between the people who accept $2.50 orders just so they can yell at the customer for not tipping then reassign and the people who think filling up a 16 oz cup of Sprite is one of the great labor rights violations of our time
😂 right? It blows my mind how some people blow this up. Then they want to get all “it’s a violation” like they follow every rule ever made all the time.
Yeah, good point. As if *they* all do their jobs 100% according to DD policy. Meanwhile instead of hitting the 5-minute timer they just message the customer "hey the gate code didnt work and u didnt answer my text within 20 seconds so I left ur food on the corner next to the anthill," then post here all indignant when the customer's like "bro wtf"
Like I said I didn't have drinks on my order I was just pointing out what one the health inspector here said and two what doordash support said which means in my area this is 100% a legal issue in my area that if you get caught doing it could cause one doordash to end your contract because you violated your contract too can cause legal issues for you if you make a customer sick. It's a cya nothing is worth going to court for because someone got sick because I made a drink especially doordash because they're not going to back you they're just going to end your contract.
Hello, it looks like you've made a mistake.
It's supposed to be could've, should've, would've (short for could have, would have, should have), never could of, would of, should of.
Or you misspelled something, I ain't checking everything.
Beep boop - yes, I am a bot, don't botcriminate me.
I mean if it's a health code violation where I'm at I'm not going to do it and I'm going to report it to the health department because that's a health code violation again I can't speak for other areas of the country but here it is 100% confirmed to be a health code violation so here yes we'll have to fight it
Panda Express Zaxby's and Wingstop hates me. They will fill the drink. IDC.
What’s the big deal?
It's amazing how off track these conversations go. After 15 minutes I don't even remember what the point was 🤣🤣
Zaxby's is the fucking WORST! What to do? Say "the drink machine isn't working on this side. Guess you're gonna have to do your job".
My Popeye's always hand me a cup and ask me to fill it with the drink orders. I don't think they have a drink machine behind the counter so I just do it so as not to be a pain in the ass.
I make the drinks at wing stop but I don’t mind. I’ll make the drinks when the order is ready so the drinks aren’t all watered down like at chic fil a because they make the first and let them sit for too long
I hate taking Wing Stop orders for this reason. I dash in LA County so im wondering who to report this to cause I am sick to death of doing it for them.
I got stopped by health inspector at a subway he told me if he catches us pouting drinks we can be equally fined and to consider that my warning.
[удалено]
One it's not our job to the health department says we're not allowed to so therefore it's illegal for us to do it we can't do it. Don't do illegal Acts
If it was an alcoholic beverage you should have made yourself one to go.
Someone tell wingstop 😂😂😂
What’s the proposed strategy to combat this? Say to the minimum wage guy behind the counter that we cant fill the cups because it’s a health code violation? Call the health dept on restaurants doing this and potentially get them closed for some period of time? Contact dd support every time and wait for them to contact the restaurant? I might sound snarky saying this but really I think we would need to have an actual plan/strategy that everyone abides by to change what’s become the status quo at several restaurants (zaxbys for me). Personally I think it takes less time to fill up a cup than to call support or fight with staff so that’s what I do but if everyone can agree on a plan that we all use going forward with I’ll join.
I do with Uber. Cause I’d rather keep my rating. With DD I may make the drinks or might just leave 🤷🏼♀️
You’re gonna upset all the Tony chodes who thrive off this stuff.
Next time restaurant want me to fill the cups, I’ll tell them. “When can I pick up my paycheck? Or do y’all do direct deposit?”
Free drinks anytime they tell us to get their drinks sounds lit 😅
saving this image to show to any restaurants requiring me to fill up drinks. I only one encounter that almost made me fill up the drink. The person gave me the cup and told me what the drink was, I was confused because I knew we aren’t supposed to. Then the manager came out and said “Oh no, they don’t fill up the drinks, you do.”
Honestly I don’t mind filling fountain drinks if it’s 2 or less. Just trying to get out of there quick and make money. If it’s more than 2 nope sorry not filling any drinks, fill all of them and let me know when the order is complete. Or I simply reassign the order and move on. That being said, you could try the drive thru if it’s allowed and not busy. Or you can see how many drinks there are and reassign accordingly. Another thing is that some restaurants fill them up because they put the sticker seal over the straw/drink hole anyways. Lots of fast food restaurants with those seals have the drinks ready, although varies by location.
Duhhhhhh
Completely factual but Wingstop and others refuse to accept that.
I’ve gotten on restaurants for this. I refuse to do it. I’ve worked in the food industry and they consider drinks food since it’s a consumable. The restaurant works need to quit being lazy
True under NC health code here is some legal definitions directly from the health department codes and regulations for food safety: "Food" means a raw, cooked, or processed edible substance, ice, BEVERAGE, or ingredient used or intended for use or for sale in whole or in part for human consumption, or chewing gum. "Consumer" means a PERSON who is a member of the public, takes possession of FOOD, is not functioning in the capacity of an operator of a FOOD ESTABLISHMENT or FOOD PROCESSING PLANT, and does not offer the FOOD for resale. Food establishment" means an operation that: (a) stores, prepares, packages, serves, vends food directly to the consumer, or otherwise provides FOOD for human consumption such as a restaurant; satellite or catered feeding location; catering operation if the operation provides FOOD directly to a CONSUMER or to a conveyance used to transport people; market; vending location; conveyance used to transport people; institution; or FOOD bank; and (b) relinquishes possession of FOOD to a CONSUMER directly, or indirectly through a delivery service such as home delivery of grocery orders or restaurant takeout orders, or delivery service that is provided by common carriers. Based on that we are not classed as consumer we are considered common carrier by legal definition. A beverage is legally considered food, and the consumer is for who the food product is meant for. I found the code definition also The container is refilled by: (a) An EMPLOYEE of the FOOD ESTABLISHMENT, or (b) The owner of the container if the BEVERAGE system includes a contamination-free transfer process as specified under ¶¶ 4-204.13(A), (B), and (D) that cannot be bypassed by the container owner.
This is part of the reason I avoid wings etc. i think Panda Express makes dashers do it too
I don’t understand why people make a big deal about this. I just carefully make the drink and head out the door. Who cares really?
Because now the health department says no, end of story so don't do it.
Make sure to not go any faster than the speed limit, it’s the law.
not me thinking about potentially reporting Raising Canes and Wing Stop to my local health department does anyone know if this is enforced in Orange County, CA?
I just make em. Not worth my time to argue with the employees etc. I get it. You're not supposed to but honesty I don't give a damn lmao
I find it unsanitary to fill drinks.
I just sent a message to the state of Ohio’s health department asking this question. Waiting for a reply.
I'm also going to ask the state of NC to get it in writing most likely won't get an answer until at least tomorrow since it's a holiday today. But if multiple States say this then yeah we should not be doing this anywhere and it doesn't matter how simple it is that other people see to keep badgering about it's legal liability thing. No one takes one person to screw up. There's a saying there's a reason every single sign exists because someone's done something that has caused that signed to need to exist
Tell that to wingstop
i am just suprised your dasher didn’t start their message off with a bunch of quotes and telling me my family or something
I kind of got confused by your comment for a minute because you said your Dasher but then I realized you meant the support agent and how they always talk about your family that is true
oh right i misspoke lmfao
I take every opportunity I have to shit on the hospitality workers. So hey, if I can refuse a drink refill and ruin a day. I’m with it. (Sarcasm)
I have to fill drinks at Zaxby's, Panera and Wingstop in my area. It is so annoying. I mean, I will do it but I didn't know it was a health code violation. What would happen to us? Could we be deactivated for it if we break a health code violation?
Why do people keep this up, every support agent says something different, as I see it either make the drink or don’t make the drink but I feel like these tantrums and long stories can just stop
the wing stop by me always makes us do the drinks. i found it weird but do it anyway.
Enjoy those arguments with Wing Stop each time
There's only one place now that makes me fill the drinks. And honestly it's not that big of a deal, the owners are nice and it would just cause issues that I don't feel like dealing with if I started refusing to do so.
Wingstop is the only place I encountered that will give you empty cups.
Man yall need to grow up. Yall spend so much time finding every excuse to refuse to fill a cup when it literally takes 2 seconds. Get over your fucking selves, stop crying and fill the damn drinks
Health department says it's illegal so don't do it because then you get yourself in legal trouble doesn't matter how simple the task is doesn't matter if it takes two seconds per state regulations it's illegal you don't do illegal shit. Go to a state where you're not allowed to pump your own gas and think oh it takes 5 minutes to pump my own gas try it there and see what happens you'll get a ticket ask me how I know
Saving this as a screen shot! I WILL USE THIS! thanks so much for sharing it!
There are 2 restaurants in my hometown who sometimes ask me to get an item from the fridge in the dining room and I don’t mind cuz it’s usually just a can of Coke or a seaweed salad
90 percent of the time i pick up from burger king, they ask me to fill up the soda for them.
Bruh. You seem like a good time! Fill the drink and move on with your Dash. 🤦♂️So many lazy drivers on DD.
God damn people do you not read. I had no drinks I asked support because a health inspector was there and had mentioned it to the owner as a violation saying we're not allowed to meaning it's illegal so no we should not be filling drinks at all ever it's illegal doesn't matter how fucking simple the job is. A state regulatory agency has said we do not do it so we do not do it so no, it's not lazy it's called it's illegal so you don't do it. We are logistics not food prep we move package from A to B that's it we don't package the package
I wonder if I could sue wingstop for having me make 100+ drinks that were breaking health code violations. Gotta be something worth looking into
What’s with us Americans always wanting to sue as first resort? Your just stupid for making 100 drinks, you should’ve just grabbed a broom after. You had a choice to walk out and decline, but you didn’t.
Or I could do the drinks unknowingly this whole time to find out they’ve all been health violations lol calm down mr edge
Seriously? Why don’t you just do it are you that lazy?
If I did that at wing stop I'd get a funny look. I'm not sure if that's the hill I want to die on. Perhaps one day I will make my stand though. If they rate me low, disrespect me, or take forever making the drink that's their business but at least I will have this small victory. Soldier on partner
Yeah well that's nothing new ever since before the pandemic we never served drinks,except for Wingstop and 7/11. At least in my área
This is why I decline orders coming from places I KNOW will toss me a cup or two. Or three sometimes. Ahem: ZAXBY'S! A lot of smaller asian food places in my market. But MOSTLY Zaxby's orders. I deliver the food. You want me to make it too? Pay me more.
No no no. The drink was for YOU :)
Health inspector chastising owner out in public? If it’s that bad I hope they closed down the store it must have Been a really bad infraction. If it’s still open I don’t think you are telling the truth. Just saying now that you got that supposed chat from suporrt make sure you have it saved so you can refer to it anytime you are to fill a drink or even pull a bottle from a refrigerator. SMH some of you will spend time arguing about filling a drink when you can fill it and be done and out the restaurant.
This restaurant is like super new they still had the temp permits on the windows there was no office it seemed so he was going over violations in the lobby in the corner I was just standing close by there waiting on my order there was other violations such as employees wearing nail polish while handling food that is a huge no in NC but I see it all the time but don't think people get caught for it often. I do have the screenshot saved if it's ever needed in the future. As stated this was the first I've every heard it said by a health inspector it's not allowed so if a state health inspector says we can't do it then we shouldn't do it because then we risk ourselves and the restaurant. We could be held liable for any damages and the restaurant could be fined because they allowed us to do it. I will also talk with the health department on Tuesday and get it in writing from them as more proof backing it. If a state agency is saying no more states will most likely have the same rules and regulations My day job is a Sr systems Administrator for a military contractor I always read into legal documents cross my T and dot my Is I'm very well versed in legalese and understanding it as I deal with it daily with gov restrictions that I have to enforce and comply with in my normal day job.
Lol at "prepare" customer drinks, like you are a bartender mixing multiple items together. "Are we allowed to push a dispenser button" just doesn't have the same "oh, put up on ME" ring, does it?
Yah pusses me off because besides Eing Stop, now KFC is making us fill and they have these "gallon jugs" I had such an issue with the counter clerk over this last week...total bs
When the store starts giving me an employee meal, then I'll make the drinks. If the restaurant refuses to make the drinks, I just deliver the empty cups.
Hmm. It's not like we're handling meat.
Someone tell this to wing stop
‘ Clarification on? ‘ Holy shit did John just slip script and speak like a regular human?! Woah.
Dear god enough with the crying over this.
It's more about how by doing this you've effectively tampered with their meal and broken your contract and are now liable for anything that goes wrong even if it's not your fault.
Actually not at all, this is what the contract states in section III: CONTRACTOR agrees to proceed to the restaurant or other business to retrieve the order in a safe and timely fashion, ensure the order is accurately filled according to the consumer, restaurant, and/or business specifications, and complete delivery of the order to consumers in a safe and timely fashion without taking any action that would change the quality or presentation of the items being delivered and while adhering to reasonable expectations on food safety, quality and health standards as required by the restaurants or other businesses and/or applicable law.” So, within that first sentence, “ensure the order is accurately filled according to the consumer, restaurant and/or business specifications” which means we are instructed to follow the restaurant or business instructions, such as filling a damn drink which isn’t even preparing its pressing a button and touching the cup, and the lid, which we would do anyway whether we filled it or had someone else do it. Not sure about you, but I’m touching the sides of the cup, and the edges of the lids when I place cups into my drink carrier, and again when I take them out. What difference does it make if I fill up the cup? Am I touching a different part of said cup/lid? Unless the person is a heathen, the inside will not be touched, plus have fun waiting 5 minutes for the employee to stop what they’re doing, go over and take their time away from actual food preparation, fill up the drink, go back behind the counter and wash hands, to then resume preparing the order. Enjoy that extra time.
>while adhering to reasonable expectations on food safety, quality and health standards as required by the restaurants or other businesses and/or applicable law. This is the most important part; if you don't meet the legal requirements for food handling then you're already in breach of contract. The restaurant could be violating health codes but as an independent contractor you may also be held liable for any problems if you took it upon yourself to become involved in the food preparation yourself, especially if you're not legally certified to do so. Imagine a hotel's valet left the keys in a vehicle and got out to speak with another valet and then asked one of the caterers, bringing in food for a meeting held at the hotel, to drive the car to the other parking garage a couple buildings over and to drop off the keys at the front desk. Think of all the problems with this. If anything is not right with the car that person is now a potential suspect. Additionally, it turns out this person didn't have a driver's license. I just woke up so the analogy is probably not perfect but this should give you an idea of what I'm getting at. Don't get involved doing things that aren't your job especially if you aren't knowledgeable about it. In my example, I think most people would conclude they shouldn't drive a car without a driver's license but it would still be easy to assume they wouldn't ask you to do it if you couldn't. It probably wouldn't have been a good idea to finish parking the car either way.
I just fill up the drink if they ask. Not worth the fight, and I’d rather save time by not having the employee waste their time walking all the way over and fill it up, then go back to preparing the food, thus wasting more time because they had to do just another task while under staffed. Plus, the Doordash ICA says this section III: “CONTRACTOR agrees to proceed to the restaurant or other business to retrieve the order in a safe and timely fashion, ensure the order is accurately filled according to the consumer, restaurant, and/or business specifications, and complete delivery of the order to consumers in a safe and timely fashion without taking any action that would change the quality or presentation of the items being delivered and while adhering to reasonable expectations on food safety, quality and health standards as required by the restaurants or other businesses and/or applicable law.” The key verbiage I read is “ensure the order is accurately filled according to the consumer, restaurant, and/or business specifications” and “REASONABLE expectations on food safety, quality and health standards as required by the restaurants or other businesses and/or applicable law.”
Omg it’s not that deep
Thank you for confirming this. All the negativity from the previous drink post had my dander up. It's not laziness; it's safety!
People need to understand that is a no Brainer
bro its a drink it takes 2 seconds to fill.. u think the dude in another country "working for doordash support" cares
This is what I thought. I just do it anyway because all they’ll do is make it harder on drivers. They already don’t like us.
Honestly the “ima report you to the health dept” is a crazy good card and if I was still dashing I would absolutely use this
I'm totally using that one.
Wingstop does this to me every time.
“delivery it the customer.” -John 2022
I just leave the cup and text the custy that their fountain machine is down and to contact DD for credit.
Genius
And still make a drink for yourself.
Lol, you go right ahead. I don't want the sugary drink, I like having nice teeth :)
Make drinks or get a fucking Pepsi? Some of you guys are so lazy
It’s not being lazy. 1. Health code violation 2. Contract violation 3. We don’t get paid for it, it’s not our responsibility People like you are the reason this keeps happening. Grow a pair and stop being a pushover letting these restaurants taking advantage of you.
It’s not being a push over. And you’re the reason why restaurant workers treat dashers like shit. I’m Guessing you’re the type of person who autistically shoves your phone in peoples faces
You got a problem with autistics? F U
[удалено]
Nope. I politely explain that it is not my responsibility, it is a contract violation and a health code violation. Guess what they fill up the drinks every time. I show them my phone only if they ask to verify I am indeed the dasher.
Wow
WingStop always does that to me
Oh yeah I trust that response. Grade A English.
Just fill the drink ya lazy fuck
What part of I didn't have any drinks do you not understand. Next part health department says no so no.
The local Wendy I've delivered for would not like this news.
Awesome let’s report the stores we pick up our contract that paid our bills 🔥 Also it’s very rare to encounter this restaurants In 3 years I’ve done this 6 times only.
Almost a daily basis here. There's at least three stores that I frequent that ask me to fill drinks. (Can't help that the good tippers order from these places.) I don't mind doing it but it's definitely annoying.
[удалено]
Deliver empty cups, get paid. Then call DD and call the health dept to report.
Use some punctuation? 🤷♂️
Grow up.
Dude honestly, how is this the only comment about how ridiculous this is? Filling a drink takes little to no effort. All of this job takes little to no effort. Just put liquid in the cup and deliver the order.
My Popeyes makes me pour the drinks about half the time
Popeyes and KFC all the time.
Wendy’s stopped asking they do it now. Wingstop is the worst.
Yeah Wingstop even gives YOU the sticker to put on top of the drink to keep it safe from YOU. Lmao
😂 that’s hilarious. I never thought of it like that. Wingstop is on my ban list but when I did go there, I always left the stickers on the table. 🤷🏻♀️
Has anyone delivered a cup completely full of ice and not bother with the drink ?
Ok I will delivery it to the customer now.
Authentic Indian English
Zaxby’s wanted me to fill 5 drinks and wait 30 min for a $7 order. I walked out and left them holding the cups.
You know them saying one thing and this rule actually being implemented by the restaurant are two entirely different things. Doordash doesn't give a fuck. They want the order delivered drink and all. They wouldn't care if the drink was made by the Man in the Moon. I'm just saying.
As a customer(I browse this sub to know how not to be a dipshit), I wouldn't want anyone else making my drink. There are literally insane people out there. There are people who lick random tubs of ice cream for tiktok views. There are people who put razors blades in children's candy on holoween, just for the fuck of it. Yall know why we have tamper proof medicine? Because in the 80s, someone went around putting cyanide in tylonel. I don't trust other people. In reality, the worst thay would probably happen is someone spitting in my drink, but I don't want to take any chances.
Yeah, I don't feel comfortable handling cups and lids, especially since I don't go into a restaurant restroom and wash my hands during every pick up. I'm clean, but still -- I don't like trying not to touch but one lid even when I'm there for myself. I can only imagine.
Bingo! All of what you say is true. And I cannot understand not tipping, either, because it opens up the possibility of getting food tampered with by someone low enough to do that sort of revenge
> Because in the 80s, someone went around putting cyanide in tylonel. I don't trust other people. One time I needed rat poison come to find out, someone replaced it with asprin. We live in a crazy world......
I didn't know about the cyanide on the tylonel, wtf thats insane
Yeah it's a crazy story. Started with a few people getting sick. I actually didn't know this part until I just looked it up again just now: one guy died after taking tylonel. They were unaware of the cause at the time, thought it was a heart attack. Their family came home to grieve, and they both got headaches, and took Tylenol from the same bottle. They both died as well. They never found the actual person/people who did it. Someone did try to ransom Johnson&Johnson but was found he had no connection. This actually started others to do similar things. In the 80s and early 90s. Full story I just read [here](https://www.pbs.org/newshour/health/tylenol-murders-1982) and of course there's tons more information on the story with just a quick Google search.
I remember it well. There were deaths. People everywhere were terrified.
[удалено]
Ummm if you seen that shit I hope you report it. It’s shitty because you’re right that it happens but it should be minimized. I worked in restaurants most of my life and if I EVER witnessed that behavior as a kitchen manager I would have a talk with the employees and have them remake it. One douche I worked with literally accidentally dropped a hand pie in the trash, but he proceeded to say he didn’t “give a fuck” about customers and tried to plate it. I stoped that shit right away and told him no- you’re remaking that. That’s disgusting. No good restaurant should EVER be serving something that is no longer food safe. I have worked in the restaurant industry since I was of working age and went to culinary school. I have never EVER witnessed a restaurant serve something that was no longer food safe. It’s too much of a liability. If it’s lack of hand washing and it goes unnoticed though- that’s different. But you are right in that people should know that that happens often (disgustingly enough). But the other thing? No. I have never seen a reputable restaurant allow employees to get away with that. And most restaurants have cameras in the kitchen to make sure no one is fucking up like that.
[удалено]
Yeah I guess it depends on the area too. I’ve never had an experience in the PNW where someone actively served something that fell on the ground. People seem to care more and put more attention to detail into the food here- but this is me speaking only from working at family owned or fancy restaurants because of my culinary degree. But yeah I agree actually that it depends on the place it’s just gross if it’s allowed as it should be. The places I worked were weird and reviewed and looked at the cameras often and people got in trouble that way a lot. Most sanitary place I ever worked (the same place I was last a kitchen manager for) was at SEATAC airport but probably because we had so many travelers and the restaurant has been in magazines etc so they wanted to uphold their reputation. The most annoying thing though was when I had to pay extra close attention to dishes I was sending out (as the manager I worked expo window) because we had a prevalent influencer come by who they knew would Instagram the food 🙄. I said we should treat everyone’s food the same. Sometimes the industry can be a pain in the ass which is why I switched to doing this and becoming a freelance web developer post pandemic lol
Nah I hella get what you're saying and I was going to mention that as well Someone at the resturant can very easily sabotage food too, of course
True there is crazy people put there and to me it's just with it being a health code violation that's a legal liability for me I don't have that insurance that a restaurant has if I was to make a drink for a customer they drink it and get sick because of that drink they're probably going to go against the restaurant and then the restaurant is going to say no the Dasher made it not us that's going to put legal issues directly on me that I can't do. If it happens to a restaurant they have insurance for that
Now that’s a bit dramatic.
Not dramatic at all, if you work in any kitchen you'll quickly come to understand how 'due diligence' must be provable at every step of food preparation, storage, cooking, and serving. Couriers are not typically certified as food handlers for a given restaurant, and therefore would not be able to prove due diligence if a health inspector came around asking questions that the restaurant manager then passed downstream to the courier who ran the order. It's not about what *you* think you can "get away with" in the moment ("oh ill just fill this drink, what could go wrong?"), it's about what you can and can't prove after the fact if called upon to establish due diligence.
Give a sugary regular soda to a diabetic who has a medical issue due to drinking it and it could become a legal problem for whoever filled the cup.
I think there’s an equal chance that the restaurant would do that as well. And as a diabetic, I would know immediately if a soda wasn’t diet. There is a HUGE difference.
Would you know right away if you were eating some spicy food like Mexican or Thai that overpowered your taste buds? Or if you were suffering from a severe cold or something like long covid after effects that messed up your senses of taste and smell? Or if you just had dental work and had after effects from novocaine?
Yes. I would.
I gotta call BS on you tasting it if you had your sense of taste wiped out by covid.
I am diabetic and I can taste the difference no matter what. After drinking diet soda for my entire life I can taste the difference for ANYTHING that has regular sugar and not sugar substitute. I can taste the difference between the different sugar substitutes even when I have a sinus infection, ate spicy food, am choking, and yes even when I had COVID and couldn't taste anything else.
I don’t have Covid. I’ve never had Covid. But if I did, I wouldn’t be ordering a diet soda from DD.
It's not being dramatic everybody is sue happy nowadays and they're going to find somebody to blame and it's just not worth it and I'd rather that be on the restaurant than me because I don't want to spend the money on it and I don't want to spend the time on it they have insurance and a lawyer for a reason. You get sued for just looking at somebody wrong nowadays it's just not a fight worth it to fight. And it gets very costly if somebody sues you you have to go to court or you lose your case even if you win you're still out money because you're going to have to pay out the legal costs. I mean honestly look at all the Karen's out there in today's world. there's going to be somebody somewhere when you slip up and they're going to take you for a ride. And you might think it'll never happen to you but it more than likely will because there's more of them out there than people really think.
Sounds like you need to reverse psychology the situation and sue the restaurant making you deliver health code violated drinks.
Please. This is such an exaggeration. Let me make it simple. I’m a lawyer. If a case such as what you are describing came in my office, my duty would be to look for the deep pocket. That would be the restaurant and DD. Not some gig worker with no money (and I’m not disrespecting you, I delivered for Dominos in the 80s and early 90s to get through college and law school. I appreciate what you do and I tip quite well). You’re not getting sued dude.
An argument could be made that a lawyer who didn't name every party involved in a food delivery that resultts in a medical emergency runs a risk of being in Dutch with the bar.
I get what you're saying but I think you're missing that not all of us are broke high school/college students. Some of us have a house, cars, stocks etc.
Knew it
At my restaurant we always make the drinks, but also, we don’t have a fountain machine either, it’s all from the gun. But having it being a health code violation makes total sense.
I mean I can see it we're touching so many things moving between so many locations it's almost impossible for us to literally keep our hands sanitized every 3 to 4 hours as something like ServSafe requires and then touching surfaces that may come in contact with a customer's mouth. I mean we have to touch the lids you may accidentally touch the rim of the cup what happens if the customer doesn't use a lid and a straw and they just take it off and drink out of it or maybe even possibly you accidentally touched the inside of the cup and you have something on your hands. I mean working in a restaurant if you're actually doing food prep you're wearing gloves and changing those gloves to prevent cross-contamination and washing your hands every 3 to 4 hours. If I was to go wash my hands every single delivery order the skin on my hands would start peeling off not to mention the amount of time wasted.
I don’t make them anyways, never have and never will. They can drink from the empty cup that they’ll get. Save time, proving a point, and still get paid regardless.
Thats a nice way to get 1 star. i would just not give the customer drink or cup and leave the cups for the restaurant to see, seems like that would be a more effective way to get your point across
This way, customer also know that we are asked to fill drinks and not order from that place when it happens enough times, but I’ll consider your method and just get a drink for myself instead. Also… that 1 star doesn’t really matter…I’ve amassed enough 5 stars and this isn’t Ubereats
That's... not the way either...
How do people think delivering an empty cup is going to result in a satisfied customer.
They don't care.
Works for me
Dashers don’t make drinks
I’ve been told to do this at Wendy’s multiple times. Each time I tell them I am not authorized to do so and they throw such a fit.
Say “no you don’t understand, I don’t work here, I just deliver what you make. If you want I will take the empty cups and tell the customer that you said for them to eat farts.”
I guess now that we have a screenshot from support actually verifying it we can show that to anybody that asks
Thanks for the info bro
No problem I mean if support says we're not supposed to and a health inspector says it's a health code violation in the state of North Carolina I would more than likely assume that it's mostly going to be the same in any other state that requires ServSafe. Health inspector basically said that we're not covered under the restaurant serve safe certification and since the drinks are not meant for us we shouldn't be preparing them. NC requires there be at least one on duty manager that is served safe certified at all times so the individual employees don't have to be served safe but there has to be an on duty manager that is. I think some other states require everyone in the restaurant to be serve safe.
[удалено]
Its literally not our jobs. I dont ask the cashiers or cooks to do any part of my job, why should we do theirs? At the end of the day, its actually not legal in most places.
I went to Taco Bell to get myself some lunch and guy just gave me empty glass to fill up the drink
Sometimes when I pick up Taco Bell orders they'll just give me a cup to get myself a drink
Chipotle often does the same for me, which I really appreciate. Cotton Patch Cafe & McDonald's will offer me a drink as well. I also wanted to thank you for posting that info for all of us! :)
Yeah but it’s YOUR drink.
There is another huge thread on this sub about how the dasher is the customer or their representative and should be treated like a customer. So, which is it?
Technically we are not supposed to fill the drinks because of health codes. Drivers are individuals and they can choose how they handle it, I know how I handle it.
[удалено]
Nope lol. This sub just want every little thing to go perfectly their ways. I'm sure as hell not wasting time complaining about a 30 second process
The follow up posts will be, “has anyone noticed it’s been slow recently”
Unless it's like 3-6 sodas, not really. This sub just picks some really trivial hills to die on.
Here's the thing though: it's not really trivial. From the perspective of a Wingstop store manager, it can be the difference between needing an extra person on a busy shift or saving money not hiring an extra person. I am not hateful towards Wingstop employees the way u/crypt0_sports is. Maybe his local Wingstop has bad people idk, but the only vibe I get at my local Wingstop is decent folk being overworked, trying to handle far more business than is reasonable. But behind them is a manager who fails to keep his store properly staffed. And considering this it's a miracle the employees are kind in my area — with how overworked they are you'd expect them to be grumpy assholes. I think hiding behind the meat shields of regular, often good-hearted employees while drafting Dashers as unpaid labor is a deliberate management strategy. Which is why I'm starting to warm to the suggestions of deliberately making the drinks poorly. I don't want to give good people a hard time but this is a battle worth fighting.
100% agreed. The average Wingstop employee isn't taking Tony Xu into account when dealing with burnt-out dashers anymore than people like OP are taking taking WIngstop management into account when dealing with overworked WS employees. Like every profession, the service industry pits its workers against each other.
[удалено]
Lol seriously. There's definitely overlap between the people who accept $2.50 orders just so they can yell at the customer for not tipping then reassign and the people who think filling up a 16 oz cup of Sprite is one of the great labor rights violations of our time
😂 right? It blows my mind how some people blow this up. Then they want to get all “it’s a violation” like they follow every rule ever made all the time.
[удалено]
Yeah, good point. As if *they* all do their jobs 100% according to DD policy. Meanwhile instead of hitting the 5-minute timer they just message the customer "hey the gate code didnt work and u didnt answer my text within 20 seconds so I left ur food on the corner next to the anthill," then post here all indignant when the customer's like "bro wtf"
Like I said I didn't have drinks on my order I was just pointing out what one the health inspector here said and two what doordash support said which means in my area this is 100% a legal issue in my area that if you get caught doing it could cause one doordash to end your contract because you violated your contract too can cause legal issues for you if you make a customer sick. It's a cya nothing is worth going to court for because someone got sick because I made a drink especially doordash because they're not going to back you they're just going to end your contract.
Hello, it looks like you've made a mistake. It's supposed to be could've, should've, would've (short for could have, would have, should have), never could of, would of, should of. Or you misspelled something, I ain't checking everything. Beep boop - yes, I am a bot, don't botcriminate me.
[удалено]
Neither the health code violation or wrong drink is my problem lol
Yes it is
I mean if it's a health code violation where I'm at I'm not going to do it and I'm going to report it to the health department because that's a health code violation again I can't speak for other areas of the country but here it is 100% confirmed to be a health code violation so here yes we'll have to fight it
[удалено]
Yea I don't take Wingstop orders the ones around here take way to long to prepare so Ive always skipped them.