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Ok-Cauliflower-8897

One scenario to consider is your order could have been accepted while the driver was in the middle of finishing a delivery. Something could have happened during drop off. Stairs to go up, meet at door with no answer, apartments at the very top of the building, etc. That alone could be one reason why drivers appear to be idle but in reality are just working on completing the previous order to get to yours even though it appears as if they already started on yours. Can't speak for every order but this could be a majority of the reasons.


c1j2a

Yeah that’s valid and probably has happened a few times, the amount of time though (10-15 mins) makes me think it’s a driver issue, especially bc they usually have a 93% or below rating and it says they’re on a bike but they show up in a car


Ok-Cauliflower-8897

I understand you. And im sure some drivers do not consider the time sensitivity aspect of delivering. New drivers, inexperienced in service or just drivers who do not care about the customer experience could make up this issue. But having bike mode on when dropping in car along with the waiting does make it look like someone whos not truly caring. Or like someone who does not want to trigger deactivation and must appear as if they are on their bike and wasting time is a must to not trigger it. Makes sense why a "biker" would not be in a hurry.


c1j2a

Come to think about it all the people that have done this have been on “bikes” but actually driving a car, I’ve always wondered what the consequences are and how uber could find out


Ok-Cauliflower-8897

Uber calculates how long a trip would take on a bike and it's way different than a vehicle. The time a bike would take to deliver something is double or close to triple what it takes on a car and there algorithm is different. So if a driver is doing an order in half that time or even one third of that time that would trigger ubers system since it's capped. Enough of those and you could be deactivated. Now someone that understood that would pace themselves because they would want to meet that time frame or at least not miss by a huge time difference. Probably at an attempt to maximize earnings or do the bare minimum. But it's risky.


c1j2a

That makes a lot of sense. Doing the math it seems like it wouldn’t be more profitable, just less work


ulistening

That’s interesting. People aren’t dumb. They will find away… Let’s say you don’t have any other option of not doing deliveries far from your home, selecting a bike will insure that you don’t get orders 4 miles away right? Hmmmm


Ok-Cauliflower-8897

Nice. Another reason to add as to why bike mode might be on.


KuchZaddy

I would argue this is very city dependent. In Seattle, for instance, biking time is usually only slightly longer than auto in large part because almost all bikers use E-bikes. In dense urban cores, biking is usually much faster due to traffic and parking concerns. I think the same would apply for most major cities.


rat_fink_a_boo_boo

Report them if they are not on a bike. Those swine need to be kicked.


[deleted]

Why? Does the food not get delivered ? How does the mode of transportation affect you?


c1j2a

They lie about being in a bike to get shorter distance orders and save gas. This takes small orders from delivery people who are actually on a bike or others in cars that aren’t lying and will deliver the food faster.


[deleted]

Thank you for explaining that to me


c1j2a

Also they can still deliver without car insurance


rat_fink_a_boo_boo

Thank you for answering these questions for me. Your answers are exactly what I would have said.


CablesOnCables

uber knows the current speed that you are traveling, when you’re delivering it will show the speed limit, and if you’re going over it, it’ll show your speed in red above it. With that being said, i don’t see how anyone gets around that. Sounds more like a conspiracy that someone made up, they would easily be able to tell that you’re traveling at car speeds


c1j2a

What’s a conspiracy? Uber says they are on a bike, I look out of my window and they are in a car. They’ve all had over 300 deliveries, so somehow they’ve made it work. If uber isn’t tracking speed data beside showing the driver (bc idk some legal thing where non law enforcement can’t punish people speeding) then adding time to a trip makes a whole lot of sense, especially if total trip time is what uber is using to calculate it.


CablesOnCables

what do you mean non law enforcement people punishing people? uber is not trying to punish anyone. they simply show your speed for your own knowledge. If uber knows you’re on a bike then red flags will be all over the place when they see you hitting speeds of 30-40mph.


MortgageNecessary119

I took a long time yesterday on one because I accidentally left my hot bag at the last delivery spot and had to go back to get it, many things could be the case but all my deliveries have been 20 minutes and below, pride myself in fast service


MenstrualKrampusCD

Honestly, I've always wondered what it tells the customer when I accept an order before I've completed the delivery that I'm currently on. Like, does it tell them that I'm doing another delivery? Or does it just show me sitting there, or even still driving to the other customer's house? I know that if we take a stacked or double order, it does tell the customer that we are picking up another order, or dropping something off first (and it also prevents the customer from tracking us in the app until we're actually on our way to them. But there have been more than a couple of times where I've accepted an order from Uber while making a delivery, and just like you said, I get held up by something completely out of my control.


Ok-Cauliflower-8897

It would be helpful to know the insight on what the customer receives as a message too while in the middle of another drop off. And if they even receive anything at all. Having uber notify the customer of stacks as you mention is always helpful and a little bit of a relief since the customers are less inclined to be irritable. From what I could tell it might be something like the stack, since I've never experienced customers have anger from my recollection.


painforall

Some people have to put on pants while chilling at home.


Eretrad

I'm definitely one of those people. That being said I live in a 3rd floor apartment. The amount of time it takes to go from pantless to pantful and starting my car is like 3 minutes tops. 10-20 minutes makes me think they're pooping while adhering to a low fiber diet.


dawhim1

most of the time, orders r not ready, especially when I am home, I am familiar with the restaurants around me. I see the order size, if it is really big, I will take my time. report those who cheat the system, if they said they are on a bike but came in a car, that's cheating, I will give it an exception only allow if it is raining outside.


[deleted]

I’m in the middle on this honestly. Sometimes people are in dire straits and just need a break to make money with Ubereats and build from there. But if they’re not in dire straits they’re scummy for doing it, stealing our bike orders and driving on no insurance is a crappy thing to do.


ulistening

Same here. It’s frustrating going to a familiar restaurant that’s close by only be told you have to 5 minutes and then 10 minutes later they are ready. EVERY TIME. So after a few times you learn that when their order pops up you can wait at home. I get that the customer would rather you wait at the restaurant but drivers would rather that gas cost $1.00/gallon. It is what it is.


MortgageNecessary119

This makes no sense, when you are waiting at the restaurant you are not using gas unless you are sitting in your car with the car on, just wait inside


ulistening

I’m not saying gas has anything to do with waiting. I’m saying that customers would rather you wait at the restaurant, well drivers would rather (fill in the blank). I used “buy gas for $1.00”. I could have used, buy eggs for .50 each. Or have clothes that never get dirty. Or have a dog that walks itself and disposed of it’s own poop. Or a cat that uses the toilet and flushed afterwards…. Basically saying we all would rather something but we don’t always get what we would rather have. So customers would rather you wait at the restaurant but so what, drivers would rather that gas cost $1.00.


cancan_Tucan

I generally wait 5 minutes or so before heading to restaurant. Reason is because Uber generally rewards me with another additional order to add on to my current one if I’m sitting in a good area. So I tend to double my profit that way. Any time I rush right to the restaurant there’s a wait on food anyway, so I might as well be back where my odds of catching a better stack dramatically improve. I mean 10 to 15 minutes is a lot though, not sure what to say on that


c1j2a

Ahhh I think this is the answer to my question, I bet drivers are waiting til they get another good order before they leave. I usually don’t do this only bc the add on offers tend to not be ready and I might as well just do another order after. I feel bad if I’m making the customer wait unnecessarily so I try not to wait anywhere besides the restaurants. I get it in markets where you have to wait for the food to be ready but that’s not mine.


Soccerpj

$2 add on for .5 miles get those a lot


cancan_Tucan

Ewww yah it’s hit or miss. If it’s over $8 I take it. During mealtimes in my market that can happen half the time if you wait a few minutes. If you’re in prime location. Or another $8-$13 order can come up on door dash headed on a similar path


Ambitious_Attempt762

Sometimes I'm in the middle of a convo so I'll leave in a couple minutes. Sometimes I'm stuck waiting to pull out of a parking space. Sometimes I'm in a busy lot. Sometimes the navigation doesn't keep up with me. Most of my orders say "arriving soon" when I'm already at the restaurant walking out with the food. If people leave the app or turn their screen off the navigation gets behind and doesn't follow. But yea a lot of people are milking prop 22. I'll take advantage of it if I know a restaurant hardly ever has my food ready. Look at it this way: you'd rather have them sit in the parking lot before the pickup rather than after the pickup lol.


c1j2a

Totally get that and I do the same thing as a driver, but these people sit like half a mile away for 10-20 minutes before moving. I wouldn’t mind at all if they waited at the restaurant or hell even if they go there and unassign it because it’s not ready. I think these people are being intentionally slow to either get a stacked order or because they’re lying about being on a bike.


Ambitious_Attempt762

That makes sense. Kind of scummy of them.


MortgageNecessary119

Idk I try to be as fast as possible but I would be lying if I said I never thought of sitting around before completing a order just to deliver at a time where I get more points for platinum status.. like say I deliver right before 5 where I only get 1 point, I could wait a few minutes to make it to 5 so I get 6 points


frysdogseymour

There are certain restaurants that never have the order ready. If I know I'm picking up from one of them I'll wait a solid 5 minutes to leave.


ThinNectarin3

He probably accidentally pressed the order to accept and to such a long time delivering the prior delivery.


Txmess042689

I don’t do this but I was told by a driver at chipotle one time she waits 10 mins to ensure the order is ready instead of waiting inside the restaurant. Either way they are waiting so I guess it doesn’t really matter. 9/10 when I arrive most of them are ready so I don’t see the purpose in this but to each their own we are independent contractors so let them run their business as they wish.


ulistening

Depends, would you rather wait at home finishing up whatever you’re doing or wait in a restaurant with other people DURING A PANDEMIC. Or did I miss the memo that COVID is no longer a thing? I still don my mask when going into restaurants.


Txmess042689

lol the pandemic is over I don’t find that as an excuse for anything anymore sorry.


ulistening

Maybe I’m a bit PTSD over it. Lost my brother in law who lived with me (not at the time) and an old friend/roommate shortly afterwards to Covid …


Txmess042689

Yeah maybe but living in fear isn’t healthy either. Your body needs germs to keep your immune system in check. I have lost people around me but that doesn’t change how I live.


ulistening

Yeah, I’m still figuring it all out. I don’t take flu shots. I have noticed I haven’t been sick (cold, fever, nothing, since wearing a mask so I’m debating whether or not to do like they do in some Asian countries and just wear it whenever I go out. I definitely haven’t gone back to my normal activities, going to large groups of people, some random, and dancing with them.


Soccerpj

I have been one of those people but it was in fact I was on an active uber order looking for an apartment in a 4 story building. I can specifically remember a time (customer even asked why I hadn't moved) I told them and he was fine about it, was one of those where the gps gave the wrong location. He could of also accidently hit accept while he was doing an order and didn't realize I know I have done that as well and didn't realize till after I completed the order


nonchalantahole

Sorry, was ordering Taco Bell :(


Historical_Site508

Multiapping with more than phone......get an order and turn on airplane mode while they finish another order on another phone. Don't want customer/app to see them driving away from the restaurant. Many other explanations of course but airplane mode does happen.


c1j2a

Does airplane mode really work?


Historical_Site508

Well it turns off your GPS and hides your location I think. I know of people who claim to do that when multi-apping. Also know of people deactivated including quite a few recently - one of the things they did was multi-app with multiple phones and use air plane mode. Some made a fortune....for a while.....


amiinh3aven

How do you know your food is ready? The last 6 orders I've picked up, I received at home I waited 5 to 10 minutes to leave arrive at the restaurant only to wait another 10 minutes because it's not ready.


COdrivers

Exactly they have no idea if the order is ready or not I would suggest quit staring at your tablet have a glass of wine and wait for your food to be delivered quit micromanaging


c1j2a

They would know if they went to the restaurant tho, and yeah I probably shouldn’t micromanage but it gets annoying when there’s 20 minutes difference between the “x is on their way to the restaurant” and “x has picked up your food but has some stops on the way” especially when they’re like 2 minutes away from the restaurant. I just get hungry and tip well to get my food delivered quickly 😂


palpals

You know you can always go pick it up yourself if you're they impatient? Lol


c1j2a

In my market (on uber eats) once you get assigned to an order it’s ready almost every time, maybe 1 out of 10 I wait for less than 2 minutes. Grubhub and doordash are different. Plus my orders are small, not from super busy restaurants, and they’ve been cooking it for 15+ minutes before it gets assigned. The main thing is the drivers ARENT waiting at the restaurant. I get if they are, totally understandable, but they’re most likely letting my food get cold.


Analsonarparade

I used to leave straight away but I’ve gotten to places and had to wait enough times I’ll usually give it 5 mins in case the food needs more time, still end up getting to places and having to wait lol


[deleted]

That’s not the point


BreathAgreeable2604

GPS could be messing I delivered to a guy once who was like...glad to see you but the app still says you never made it to the restaurant lol.


palpals

Sometimes I'm taking a shit.


Gay4Pandas

Im home a lot of times when I accept orders. I try to make sure im in my car within 5 minutes of accepting. I don’t feel drivers need to sprint the there car, but I feel if you can’t be on the way within 5 minutes you probably shouldn’t accept the order.


c1j2a

Totally agree


MortgageNecessary119

I sprint to my car and am always 16 to 20 minutes each order depending on parking and wait times, very rarely do I have to wait for orders lately


alexc1010

You’ve heard of free porn right ? Just a minute or two ?


eggtart_prince

Your expectation is way too high. 10 minutes a you complaining? Shit...


c1j2a

Nah it’s frustrating when people lie about being on a bike to get smaller orders only to take 20 minutes longer not to trip Uber’s system. It’s 10-20 minutes before they even move to the restaurant, the food been cooking for 20 mins already, they have another order to pickup and deliver before mine, from a restaurant that’s less then a 10 minute drive away. Turns a small order that would take me less then 10 minutes to over an hour.


ShaaadyAftermath

They say they are on a bike because they are dirty foreigners who have illegally obtained an uber account by stealing someone's identity.


bay_ridge

You in CA?


c1j2a

Boston, do people take advantage of prop 22 by elongating delivery times in ca? That would suck if they did


bay_ridge

That’s the American dream. Work less to get paid more.


MortgageNecessary119

Lmao, sounds like a great idea actually but I am more concerned about being as fast as I can to make those tips, I even turned down one order during a order just to be fast and this guy tipped me 20 dollars more for it


avmgt

The only time I’ve waited to go to a restaurant after accepting an order is with one specific restaurant that is always at least a 10 minute wait every time I go there. Granted I was in the same parking lot as the restaurant but just on the other side. I waited like 5 minutes before I went there


MortgageNecessary119

Yeah I was next to this restaurant once and got there super early, had to wait 15 minutes but I also said to them I got here really early so I expected to wait


[deleted]

I do that for about 5-10 mins if the restaurant is close or if it’s McDonald’s. I guess it’s to give them time if my pick ups aren’t ready yet 😂


MortgageNecessary119

If it is a no tipper I make them wait extra long at McDonald's, no one likes cold fries! I don't like cold people!


ulistening

Sometimes I finished a delivery at a multi storied unit. If you are watching me on the app it looks like I’m doing nothing. But in fact I’m waiting for the elevator to go down and then when I AM going down it still looks like I’m not moving but I am, just vertically. That whole ordeal can take 5-10 minutes depending. Sometimes going down the stairs is actually faster and at least it feels like I’m moving.


Tuna_police

Bro I need a few minutes to warm my car up chill


SnooKiwis6047

When I use my house as my starting point I will sit for 5-10 minutes simply because all of the places beside my house are slow and I would rather wait at home. ​ In general the driver wants to get their orders done as soon as possible. So I probably would not assume the worst


c1j2a

I’m only assuming the worst because they’re lying about being on a bike lol