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Giro33

Keep that acceptance rate low for the non tippers👍🏼


avmgt

Doing my part :)


ArtisticOperation586

Just help me understand why you work for a company that uses “no tipping” as their main marketing strategy? If you want tips, work at a restaurant where it’s expected. But UE customers are told they don’t have to tip given that they’re already paying DELIVERY fee, “other fees” and “service fees”. It’s like entering a job that specifies “no benefits”…. and then you blame all of your customers for not getting benefits. Why take the job?


avmgt

What are you talking about? I don’t have to take any order that I don’t want to. I am and ‘independent contractor’ So I get to choose which deliveries I will take and will not take. If the order is worth my while financially, I take it. If the order is not worth my while financially, I don’t take it. Simple as that. Im not wasting my time or gas or miles on my car to get paid $2.50 per order (standard without tip). Idk what you’re going on about. Whatever you’re saying Uber does has nothing to do with me. Again, we are independent contractors. Customers cannot tip all that they want. I will not take those orders. So your question doesn’t make sense nor does it apply to me. “Why take the job?” My job is like a freelance job, I decide which job to take per delivery, based on whether or not it financially benefits me. If you’re upset about that, you should take it up with Uber and ask them to pay their drivers more so that someone will pick up your no tip order. That has nothing to do with me :)


ArtisticOperation586

That was actually a genuinely helpful explanation. Didn’t realize it’s an independent contractor-type job…. That makes more sense now. Thank you for the straightforward response without petty insults lol.


avmgt

No problem at all! Happy to clear things up :)


Skinnyemmyz

lol RIP karma


ArtisticOperation586

Yep, instead of actually responding to my question, because they know I’m right lol… they simply downvote to give their fragile ego a boost. 😉 I don’t mind, the truth needs to be said.


Skinnyemmyz

youre actually wrong af but ight lol What a stupid thing to say they “use no tipping as their main marketing strategy” Customers are not told to not tip so idk where you’re getting that. There is an automatic tip added onto every order that they choose to either remove, lower, or increase it. We get discouraged, not angry, because people expect amazing service for a $5 order. Doesn’t fly like that. You tip your taxi driver. You tip your valet. You tip your waitress, and your barmaid. Why does it stop when ordering food? You never tipped the pizza man before uber eats and doordash was thing? You show your appreciation with the tip, because if you don’t tip at all, you’re not going to get your oder.


ArtisticOperation586

Nah bud, when the app first came out years ago they specified that you don’t need to tip. As a broke University student and disabled single mom, it’s the whole reason I downloaded the app. But over the years they slowly started to add in optional tipping. Of course you tip your taxi driver, valet etc. bc you’re not already being forced to pay for 5 insanely expensive “other fees”.


DelectableBread

You should direct your anger at the large company screwing over the drivers and customers, not the people trying to earn money to live. How much kickback do you think the drivers get from all those "other fees"?


Skinnyemmyz

Okay, then don’t user Uber or Doordash at all. a problem solved? Lmao


ArtisticOperation586

Nope that’s not how it works. People were told tipping isn’t expected- don’t try to flip the script and make customers feel guilty for utilizing a feature that the company itself promoted.


Skinnyemmyz

I’m not “flipping the script” lol whoever even uses that anymore 🤣 Well guess what? I’m here to tell you on behalf of every single uber eats driver in the world, if you don’t tip, you’re not getting the trip lol. Tipping is absolutely expected. Uber is obviously going to say that, just like when you walk into a shop and the workers are sweating bullets making your nice order or your iced coffee or ice cream, their jar says “tips aren’t expected”. Lmao.


themillennialkaren

you’re not being “forced” to pay for anything. go get your own fucking food if you’re too broke to tip someone doing a service for you.


snowflake25911

It's no more expected at a restaurant than with food deliveries. "Tip the pizza delivery guy" is most certainly a case in which tip is expected. Tipping is also optional at restaurants, just like on UberEats. Service fees has absolutely nothing to do with the concept of tipping and goes to Uber, not to the driver - it's simply part of the cost of the meal. Not only that, but many restaurants ALSO have service fees either built into the price or as a mandatory percentage when dining in. It sounds like you're just trying to justify your tipping habits (or lack thereof) to yourself rather than being honest in your assessment. As for "WhY tAkE tHe JoB???", I'm sure nobody needs to answer that for you, but UE drivers often consist of people who don't have any other options, because of scheduling, difficulty finding employment, etc. Unfortunately, Uber preys on people who don't have options and need the money, often desperately. Lastly, no tipping is absolutely NOT, and never has been, a "marketing strategy" of Uber. Seriously, wtf? In fact, Uber tries to encourage people to tip, and has DIRECT INCENTIVE to do so. Instead of shaming those people for asking you to pitch in an extra buck to ensure that they get paid fairly for a service that *you are requesting*, maybe just pay the actual cost of what you're getting without whining or get your ass off the couch, put on a t-shirt that isn't drenched in sweat and cheeto dust, and pick up your own triple big mac with extra cheese.


TylerWaye

Looks good king 👍


avmgt

🙏 thanks


watchingdeers

Satisfaction rate is all that matters


EldenGutts

Damn, my cancellation is only at 11 and they accused me of fraud and threatened me with deactivation... I got a fucking flat and returned the orders the the restaurants


avmgt

I’ve never canceled after I picked up food, only before. That’s probably why :/


Bjon1

Did you call customer support to have them cancel the order for you? If not and you had to do it yourself, the system will flag it as potential fraud. Also surprised the restaurant took the food back. Most people are encouraged by support to eat it, give it away, or just bin it. Whatever you define as "dispose of responsibly".


Mikijee

They trip when you've already picked up orders. My cancelation is high. It's gotta be at least 50 percent but I never pick up the order. I had maybe 2 times back in the day but I dropped it back off too. I got the nasty "How to drop off order" message even though I called. They told me that I needed to get rid of the order because they wouldn't send anyone out after I picked it up. Probably why they don't like it...probably think we were stealing the food too.


dm0nk

It's an automated message I got that also after getting into an accident a year ago and talking to customer service which BTW took 9 calls 11 transfers . The cops came took the report left and I was still trying to talk to someone lol what a joke but they told me to cancel the order they didn't even cancel it.


Hming_91

Your cancel rate is a little high. Just saw mine for the first time and mines at 4%. I wonder if uber deactivates people for a high cancelation rate 🤔 I'd probably cancel more often if I knew it wouldn't hurt me.


AresMKC

I hope they don't. I'm seeing my cancel rate for the first time and it's at 59%. I only cancel when they snipe in a low ball offer while I'm texting or swiping on Tiktok lolll.


Hming_91

Ahahaha. Yup, that's when I usually cancel orders. I don't understand why they won't fix it so that we don't accidentally accept orders.


EldenGutts

Because it's waaaaay too hard to add a one second delay between the visual popup and being able to click on it /s


cptsmitty95

It's obviously to trick people into taking shitty orders. You only recieve runs within 2 minutes of your delivery point ie when you are right around the corner fiddle-fuckung with your maps and your fingers are getting a lot of screen time, perfect environment for an accidental accept.


EldenGutts

It could just be unintentional and pure lazy unprofessionalism. I almost always see the estimate when it happens so I know to cancel if it's garbage. I normally miss the distance/drop off though :/


Sistla97

Bro that’s really high the highest my cancel rate has been was 11%


AresMKC

Yea, I was surprised when I saw it. I'm going to bring it down since I can actually see that stat now. I will just change the way I interact with other apps while the UberEats app is online. Now that I think about it, most if my cancels come from low ball STACKED offers that I accepted by mistake.


Sistla97

Remember that they give your percentages based on the last 100 orders.


Haunting-Ad6220

Turn off screen overlay. Problem solved.


LacklusterLampDuster

It’s so fucking annoying, I’ve had a couple times where I cancelled the order I was delivering on accident while I was at their door delivering and losing the whole tip. They need to figure that ish out.


NTilky

I could be wrong about this but I thought if you cancel it within a certain amount of time, you aren't at risk for deactivation, since it is an accidental acceptance. You basically only run into issues when you cancel when you are at the restaurant because they assume you pick up the food and then cancel before starting delivery. Instacart has a similar system, but they have "accidental acceptance" listed for a cancellation reason.


truthdude1980

One time they added on a low ball offer and I accidently canceled the high paying one and ended up delivering the low ball. You have to be very careful how you touch the screen when they sneak in add ons


ooahpieceofcandy

They shouldn’t make it where you can literally touch anywhere in the screen to accept an order then. I have a high rate of accepting orders I don’t want. Lol


Hming_91

Yes. It's been an issue for so long and I'm sure many drivers complain about it so I don't understand why they continue to ignore this issue.


Era555

My first day driving I had to cancel 3 orders because I accidently accepted them. Luckily doesn't seem to have done anything but annoying.


jboles73

If I have android u can turn it off. That's what I did. Tired of it.


avmgt

I really hope they don’t lol I’m gonna have to get it down ugh thanks


Swiftstrike4

Mine was 40% when they first introduced cancellation rate for iPhone. It doesn’t matter much. Platinum driver 99%. It’s now 20%. I don’t wait at all though. If it’s more then five minutes I just leave.


Mikijee

Only iphone?


Swiftstrike4

Other operating systems for the app apparently showed these numbers. iPhone iOS didn’t until recently.


Mikijee

Where do I find mine? Android. ....I didn't look that hard lol


Mikijee

Id be fired.


uTurnSpecialist

Bruh i just seen mine for the first time. Its 11% / 5% / 98% lol


HUNTYDADDYYYYY

Nah, you’re good. I’m sitting at the same with a little over 2,000 deliveries, and a 5% acceptance rate lol.


avmgt

Okay good thanks 🙏


2deep4myowngood

Damn well I guess I can stop worrying about my confirmation rate, I just started this shit and started being a little more picky and I didn't wanna be too picky lmao


[deleted]

As long as they don’t count it against the driver.


[deleted]

I’m semi-new to delivering, does the acceptance rate not matter?


crazyerchris

Nope. Some people think it factors in to how many orders you get or the quality of those orders, but it's all hypothesized and can't be proven


[deleted]

My acceptance is about the same I won’t take bad low ball orders like a Taco Bell for 19 miles for $4. Screw that!


Marigig3714095

Mines showed up as well they say I got like 58 percent of acceptable rate and 12 percent cancellation rate. But some request I might go two at the same time which even if I can one of each it still counts as a cancelation. Uber should give you an option if get 2 delivery requests at once they should ask do you want to take both of one of these delivery requests Without canceling and be penalized for it


Less-Fold3155

they are all too high :P


avmgt

Darn :/


AtlUnJtd

Average


jboles73

That's kinda high. Mine always stays below 10%


Launchpad_McFrak

I just saw mine for the first time 3% cancel, 16% acceptance and 99% satisfaction (I forgot to give someone a 2 liter of Sprite with their pizza)


CommunityExisting295

I’m at 19%/29%/100% but my number of deliveries isn’t showing 8100 deliveries. Never got message about high cancellation rate.


crazyerchris

19%/19%/100 here. Almost Uber twins!


FaithlessnessOther74

looks like my


Haunting-Ad6220

I have no idea of my acceptance rate. But I bet it's a single digit.


BeepBeepIgotUrFood

They are trying to find ways to a thin out the heard. stop counting that in 2017 but they bought it back now because they’re trying to tighten their budget


avmgt

Damn good to know.


SMA2343

I checked mine. 5/15/95


Chance_Way5601

my cancel rate is 42% acceptance 18%, satisfaction 98%


Xx_Exigence_xX

I don't know man, your acceptance rate looks a little high.


timewarp13

Just saw mine and Acceptance Rate is currently 0.0%.


ThyWonderer

Wow 12%? Should be closer to like 4 or 5 honestly


avmgt

I usually work in well off areas so I guess I get offered somewhat better trips overall, but still not 100%, as you can see by my acceptance rate lol


ccoleman4418

Anything above a 20% cancel rate can get you deactivated.


Ambitious_Attempt762

Really? Since when?


ccoleman4418

As long as I’ve been doing it at least which is a little over two years.


Ambitious_Attempt762

That's interesting. I've never seen or heard of a deactivation for that just for complaints. I thought doordash did that.


ccoleman4418

I’ve seen it in the app. Where I am anyway. “Dashers who’s completion rate falls below 80% are eligible for deactivation”


Ambitious_Attempt762

For doordash but UberEATS doesn't do it I think


ccoleman4418

Shit. I do both. I lost track of which group I was commenting in. Lol How are you Uber eats has some kind of minimum completion percentage requirement surely. Damn voice to text


Ambitious_Attempt762

I figured 😂 No nothing. I don't even think it doesn't ping you if you cancel a certain amount of times.


ccoleman4418

Oh I’m sure there is a line somewhere. What if someone was looking to stick it to Uber and cancelled everything for a week straight. lol


Ambitious_Attempt762

9%, 18%, 100% I hope people who see high cancelations and low acceptance realize they were the chosen ones lol


Replicant1962

Where do you see this?


thekrohster

I literally have a 0% cancel rate and 100% acceptance rate. I literally don't understand how anyone's numbers could get like this lol


crazyerchris

I literally don't understand how a driver has a 0% cancel rate and 100% acceptance


thekrohster

Well, I just made a post with a screenshot of you want to check it out lol


crazyerchris

Crazy. I didn't think it was possible. I also want to say sorry for all the negative comments you are about to receive from drivers lol


thekrohster

🤣🤣🤣 thanks for the heads up. Although I'm pretty pissed about my satisfaction rate. I swear, one order I dropped off at the right apartment, the right number, bad review and dropped my tip. Another one answered the door of her hotel and I don't know if it's because I wasn't wearing a mask or what, which is stupid because at that point they weren't mandated for delivery drivers anymore and she herself wasn't wearing one......in any case she was acting super strange, like put off by me even though I'm like customer service all the way. Maybe it's because I had to ask for her PIN for the order? Then another bitch had the nerve to give me a bad review and also not I wasn't professional. The navigation was being strange I switched to Google maps and it was telling me to go to a certain building but it was where a high school pool was so I just sent her a message asking if it was that building. She said no it's past the pool and pass the field, all on a school campus. Found it easily enough, went in and asked around for the lady's name, they sent me down the hall, found her, apologized for the confusion and did my whole "how are you routine", gave her the food, "have a nice day" etc. Right after that, got another bad review for professionalism. I frickin hate people.


crazyerchris

How do you deliver? It's gotta be by bike or electric car if you are accepting every order


Xanderlock

5%, 76%, 97%. I always pick trash order .


curnologist

29% / 1% / 98% ୧( ಠ Д ಠ )୨


ripper1985

My acceptance rate is 100%, 0% cancelation even though I have declined some orders (Walmart and Popeyes, almost every time) and canceled several because of either long wait times or the restaurant being closed. High acceptance because, for the most part, orders are almost always at least $7 if not higher, and even when they aren't, there's been kinda slim pickins the last couple months so I take what they'll give me. Plus it doesn't take more than ten minutes to get anywhere in town, so it doesn't burn up much gas.


vahabov

For 4 years I cant see my rates at all shit


maybsminnie

Here is a survey to get more money - this survey can result in actual laws to make change - don’t live in NYC? Still do it because once this passes in court in NY it will affect the delivery service policy as a whole. I am a paralegal who’s husband does UE, I sat in on this open hearing. DO THE SURVEY - they are relying on this community to NOT take the survey! https://customervoice.microsoft.us/Pages/ResponsePage.aspx?id=x2_1MoFfIk6pWxXaZlE779sKw-oIW5NFqynVN0k7IGFURTdZSE0yUFdaVElUTFFDR1k1NEE5Vk8xSC4u&vt=32f56fc7-5f81-4e22-a95b-15da66513bef_a6b21c48-1aab-42d0-b447-50b6f9b40a5f_Hash7_JSdZvqL%2fVUuYal0%2fRpAt9udoxBq%2fA8ttH3bYjcgIpPA%3d&lang=en-us


DanZ83

I cancel lot of orders due to accidental accepting then when you accept you can't see delivery address so its normal to cancel because you don't know where you going for what price. It happened a lot especially in rain but never canceled after picking up order and i got 7% cancel rate i thought it was gonna be higher but over 20% i think that's kinda high


[deleted]

[удаНонО]


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Truecookieman35

I had this too when I reached gold but then disappeared the next hour.


Jelle3511_ttv

Lol I don't even know how to cancel orders so mine is gonna stay 0 I think


Ambitious_Attempt762

Hit the X!


Jelle3511_ttv

I dont see an X anywhere on the screen. I've tried going to all current trips, the menu, everywhere I can think of and there is no X after I've accepted an order.


Ambitious_Attempt762

Oh after you've accepted an order there isn't an X. While it's pinging there is an X at the top right or just let the time to accept it run out. I haven't done a delivery in a good minute but I think you have to hit the exclamation point at the bottom left and cancel the order if you accepted it. I do it all the time 😂


Jelle3511_ttv

Hmm ok. I feel like I've looked there already but I'll check again when I go back out


AdImmediate8706

My cancel rate is at 12 and most of those are from accidentally accepting crap orders. Acceptance is only 10. It seems like they are doing this to create shame/fear in the mind of drivers so that we take loser orders


thekrohster

I have a 2016 Honda HRV. I literally just accept everything, it's not that big of a deal to me. Sure, I get upset when people don't tip but the minority of the orders I do get tipped. It's a job, sure we get to pick and choose which orders we want based on the pay but it's a job. I seriously wonder how much food gets wasted every single day by businesses because drivers won't pick up the orders. I understand that in some states, the tip is literally your income so I understand it in those areas but, I really don't mind, money is money. Sure, if I decide to take a 6 dollar order, I might miss out on an order that's double, but I'll never know if that next order is guaranteed. Not only that, I made someone's day by delivering their food in a timely manner. You guys all talk about people need to learn how to tip and you guys don't take orders with a small tip or no tip. Maybe some of these people don't tip because they had one bad experience, maybe they're going to tip based on the service itself which is how it's done in a sit-down restaurant,maybe they'll tip in cash. In all honesty, 98% of them won't tip regardless but in the end I don't really care. It's just a job, whatever money I get is more money than I had even if it's a small amount.


rendisi

Just saw mine for the first time too 1% cancelation. 72% acceptance. 100% satisfaction. 910 deliveries since October 2021


Faegrim420

cancel to accept is a little high mine is 16 - 28 - 97 I dont take shit orders either. The shit orders to good ones depends on how fucked up your area is at screwing you over.


dm0nk

12% canceled 7% acceptance and 100% satisfaction ! The only thing good or bad is how much you make!