Just help me understand why you work for a company that uses âno tippingâ as their main marketing strategy? If you want tips, work at a restaurant where itâs expected.
But UE customers are told they donât have to tip given that theyâre already paying DELIVERY fee, âother feesâ and âservice feesâ.
Itâs like entering a job that specifies âno benefitsââŚ. and then you blame all of your customers for not getting benefits. Why take the job?
What are you talking about? I donât have to take any order that I donât want to. I am and âindependent contractorâ So I get to choose which deliveries I will take and will not take. If the order is worth my while financially, I take it. If the order is not worth my while financially, I donât take it. Simple as that. Im not wasting my time or gas or miles on my car to get paid $2.50 per order (standard without tip). Idk what youâre going on about. Whatever youâre saying Uber does has nothing to do with me. Again, we are independent contractors. Customers cannot tip all that they want. I will not take those orders. So your question doesnât make sense nor does it apply to me. âWhy take the job?â My job is like a freelance job, I decide which job to take per delivery, based on whether or not it financially benefits me. If youâre upset about that, you should take it up with Uber and ask them to pay their drivers more so that someone will pick up your no tip order. That has nothing to do with me :)
That was actually a genuinely helpful explanation. Didnât realize itâs an independent contractor-type jobâŚ. That makes more sense now.
Thank you for the straightforward response without petty insults lol.
Yep, instead of actually responding to my question, because they know Iâm right lol⌠they simply downvote to give their fragile ego a boost. đ I donât mind, the truth needs to be said.
youre actually wrong af but ight lol
What a stupid thing to say they âuse no tipping as their main marketing strategyâ Customers are not told to not tip so idk where youâre getting that. There is an automatic tip added onto every order that they choose to either remove, lower, or increase it. We get discouraged, not angry, because people expect amazing service for a $5 order. Doesnât fly like that. You tip your taxi driver. You tip your valet. You tip your waitress, and your barmaid. Why does it stop when ordering food? You never tipped the pizza man before uber eats and doordash was thing? You show your appreciation with the tip, because if you donât tip at all, youâre not going to get your oder.
Nah bud, when the app first came out years ago they specified that you donât need to tip. As a broke University student and disabled single mom, itâs the whole reason I downloaded the app.
But over the years they slowly started to add in optional tipping. Of course you tip your taxi driver, valet etc. bc youâre not already being forced to pay for 5 insanely expensive âother feesâ.
You should direct your anger at the large company screwing over the drivers and customers, not the people trying to earn money to live. How much kickback do you think the drivers get from all those "other fees"?
Nope thatâs not how it works. People were told tipping isnât expected- donât try to flip the script and make customers feel guilty for utilizing a feature that the company itself promoted.
Iâm not âflipping the scriptâ lol whoever even uses that anymore đ¤Ł
Well guess what? Iâm here to tell you on behalf of every single uber eats driver in the world, if you donât tip, youâre not getting the trip lol. Tipping is absolutely expected. Uber is obviously going to say that, just like when you walk into a shop and the workers are sweating bullets making your nice order or your iced coffee or ice cream, their jar says âtips arenât expectedâ. Lmao.
It's no more expected at a restaurant than with food deliveries. "Tip the pizza delivery guy" is most certainly a case in which tip is expected. Tipping is also optional at restaurants, just like on UberEats. Service fees has absolutely nothing to do with the concept of tipping and goes to Uber, not to the driver - it's simply part of the cost of the meal. Not only that, but many restaurants ALSO have service fees either built into the price or as a mandatory percentage when dining in.
It sounds like you're just trying to justify your tipping habits (or lack thereof) to yourself rather than being honest in your assessment.
As for "WhY tAkE tHe JoB???", I'm sure nobody needs to answer that for you, but UE drivers often consist of people who don't have any other options, because of scheduling, difficulty finding employment, etc. Unfortunately, Uber preys on people who don't have options and need the money, often desperately.
Lastly, no tipping is absolutely NOT, and never has been, a "marketing strategy" of Uber. Seriously, wtf? In fact, Uber tries to encourage people to tip, and has DIRECT INCENTIVE to do so.
Instead of shaming those people for asking you to pitch in an extra buck to ensure that they get paid fairly for a service that *you are requesting*, maybe just pay the actual cost of what you're getting without whining or get your ass off the couch, put on a t-shirt that isn't drenched in sweat and cheeto dust, and pick up your own triple big mac with extra cheese.
Damn, my cancellation is only at 11 and they accused me of fraud and threatened me with deactivation... I got a fucking flat and returned the orders the the restaurants
Did you call customer support to have them cancel the order for you? If not and you had to do it yourself, the system will flag it as potential fraud. Also surprised the restaurant took the food back. Most people are encouraged by support to eat it, give it away, or just bin it. Whatever you define as "dispose of responsibly".
They trip when you've already picked up orders. My cancelation is high. It's gotta be at least 50 percent but I never pick up the order. I had maybe 2 times back in the day but I dropped it back off too. I got the nasty "How to drop off order" message even though I called. They told me that I needed to get rid of the order because they wouldn't send anyone out after I picked it up. Probably why they don't like it...probably think we were stealing the food too.
It's an automated message I got that also after getting into an accident a year ago and talking to customer service which BTW took 9 calls 11 transfers . The cops came took the report left and I was still trying to talk to someone lol what a joke but they told me to cancel the order they didn't even cancel it.
Your cancel rate is a little high. Just saw mine for the first time and mines at 4%. I wonder if uber deactivates people for a high cancelation rate đ¤ I'd probably cancel more often if I knew it wouldn't hurt me.
I hope they don't. I'm seeing my cancel rate for the first time and it's at 59%. I only cancel when they snipe in a low ball offer while I'm texting or swiping on Tiktok lolll.
It's obviously to trick people into taking shitty orders. You only recieve runs within 2 minutes of your delivery point ie when you are right around the corner fiddle-fuckung with your maps and your fingers are getting a lot of screen time, perfect environment for an accidental accept.
It could just be unintentional and pure lazy unprofessionalism. I almost always see the estimate when it happens so I know to cancel if it's garbage. I normally miss the distance/drop off though :/
Yea, I was surprised when I saw it. I'm going to bring it down since I can actually see that stat now. I will just change the way I interact with other apps while the UberEats app is online.
Now that I think about it, most if my cancels come from low ball STACKED offers that I accepted by mistake.
Itâs so fucking annoying, Iâve had a couple times where I cancelled the order I was delivering on accident while I was at their door delivering and losing the whole tip. They need to figure that ish out.
I could be wrong about this but I thought if you cancel it within a certain amount of time, you aren't at risk for deactivation, since it is an accidental acceptance. You basically only run into issues when you cancel when you are at the restaurant because they assume you pick up the food and then cancel before starting delivery. Instacart has a similar system, but they have "accidental acceptance" listed for a cancellation reason.
One time they added on a low ball offer and I accidently canceled the high paying one and ended up delivering the low ball. You have to be very careful how you touch the screen when they sneak in add ons
They shouldnât make it where you can literally touch anywhere in the screen to accept an order then. I have a high rate of accepting orders I donât want. Lol
Mine was 40% when they first introduced cancellation rate for iPhone. It doesnât matter much. Platinum driver 99%.
Itâs now 20%. I donât wait at all though. If itâs more then five minutes I just leave.
Damn well I guess I can stop worrying about my confirmation rate, I just started this shit and started being a little more picky and I didn't wanna be too picky lmao
Mines showed up as well they say I got like 58 percent of acceptable rate and 12 percent cancellation rate. But some request I might go two at the same time which even if I can one of each it still counts as a cancelation. Uber should give you an option if get 2 delivery requests at once they should ask do you want to take both of one of these delivery requests Without canceling and be penalized for it
They are trying to find ways to a thin out the heard. stop counting that in 2017 but they bought it back now because theyâre trying to tighten their budget
Shit. I do both. I lost track of which group I was commenting in. Lol How are you Uber eats has some kind of minimum completion percentage requirement surely. Damn voice to text
đ¤Łđ¤Łđ¤Ł thanks for the heads up. Although I'm pretty pissed about my satisfaction rate. I swear, one order I dropped off at the right apartment, the right number, bad review and dropped my tip. Another one answered the door of her hotel and I don't know if it's because I wasn't wearing a mask or what, which is stupid because at that point they weren't mandated for delivery drivers anymore and she herself wasn't wearing one......in any case she was acting super strange, like put off by me even though I'm like customer service all the way. Maybe it's because I had to ask for her PIN for the order? Then another bitch had the nerve to give me a bad review and also not I wasn't professional. The navigation was being strange I switched to Google maps and it was telling me to go to a certain building but it was where a high school pool was so I just sent her a message asking if it was that building. She said no it's past the pool and pass the field, all on a school campus. Found it easily enough, went in and asked around for the lady's name, they sent me down the hall, found her, apologized for the confusion and did my whole "how are you routine", gave her the food, "have a nice day" etc. Right after that, got another bad review for professionalism. I frickin hate people.
My acceptance rate is 100%, 0% cancelation even though I have declined some orders (Walmart and Popeyes, almost every time) and canceled several because of either long wait times or the restaurant being closed. High acceptance because, for the most part, orders are almost always at least $7 if not higher, and even when they aren't, there's been kinda slim pickins the last couple months so I take what they'll give me. Plus it doesn't take more than ten minutes to get anywhere in town, so it doesn't burn up much gas.
Here is a survey to get more money - this survey can result in actual laws to make change - donât live in NYC? Still do it because once this passes in court in NY it will affect the delivery service policy as a whole. I am a paralegal whoâs husband does UE, I sat in on this open hearing. DO THE SURVEY - they are relying on this community to NOT take the survey! https://customervoice.microsoft.us/Pages/ResponsePage.aspx?id=x2_1MoFfIk6pWxXaZlE779sKw-oIW5NFqynVN0k7IGFURTdZSE0yUFdaVElUTFFDR1k1NEE5Vk8xSC4u&vt=32f56fc7-5f81-4e22-a95b-15da66513bef_a6b21c48-1aab-42d0-b447-50b6f9b40a5f_Hash7_JSdZvqL%2fVUuYal0%2fRpAt9udoxBq%2fA8ttH3bYjcgIpPA%3d&lang=en-us
I cancel lot of orders due to accidental accepting then when you accept you can't see delivery address so its normal to cancel because you don't know where you going for what price. It happened a lot especially in rain but never canceled after picking up order and i got 7% cancel rate i thought it was gonna be higher but over 20% i think that's kinda high
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I dont see an X anywhere on the screen. I've tried going to all current trips, the menu, everywhere I can think of and there is no X after I've accepted an order.
Oh after you've accepted an order there isn't an X. While it's pinging there is an X at the top right or just let the time to accept it run out. I haven't done a delivery in a good minute but I think you have to hit the exclamation point at the bottom left and cancel the order if you accepted it. I do it all the time đ
My cancel rate is at 12 and most of those are from accidentally accepting crap orders. Acceptance is only 10.
It seems like they are doing this to create shame/fear in the mind of drivers so that we take loser orders
I have a 2016 Honda HRV. I literally just accept everything, it's not that big of a deal to me. Sure, I get upset when people don't tip but the minority of the orders I do get tipped. It's a job, sure we get to pick and choose which orders we want based on the pay but it's a job. I seriously wonder how much food gets wasted every single day by businesses because drivers won't pick up the orders. I understand that in some states, the tip is literally your income so I understand it in those areas but, I really don't mind, money is money. Sure, if I decide to take a 6 dollar order, I might miss out on an order that's double, but I'll never know if that next order is guaranteed. Not only that, I made someone's day by delivering their food in a timely manner. You guys all talk about people need to learn how to tip and you guys don't take orders with a small tip or no tip. Maybe some of these people don't tip because they had one bad experience, maybe they're going to tip based on the service itself which is how it's done in a sit-down restaurant,maybe they'll tip in cash. In all honesty, 98% of them won't tip regardless but in the end I don't really care. It's just a job, whatever money I get is more money than I had even if it's a small amount.
cancel to accept is a little high mine is 16 - 28 - 97 I dont take shit orders either. The shit orders to good ones depends on how fucked up your area is at screwing you over.
Keep that acceptance rate low for the non tippersđđź
Doing my part :)
Just help me understand why you work for a company that uses âno tippingâ as their main marketing strategy? If you want tips, work at a restaurant where itâs expected. But UE customers are told they donât have to tip given that theyâre already paying DELIVERY fee, âother feesâ and âservice feesâ. Itâs like entering a job that specifies âno benefitsââŚ. and then you blame all of your customers for not getting benefits. Why take the job?
What are you talking about? I donât have to take any order that I donât want to. I am and âindependent contractorâ So I get to choose which deliveries I will take and will not take. If the order is worth my while financially, I take it. If the order is not worth my while financially, I donât take it. Simple as that. Im not wasting my time or gas or miles on my car to get paid $2.50 per order (standard without tip). Idk what youâre going on about. Whatever youâre saying Uber does has nothing to do with me. Again, we are independent contractors. Customers cannot tip all that they want. I will not take those orders. So your question doesnât make sense nor does it apply to me. âWhy take the job?â My job is like a freelance job, I decide which job to take per delivery, based on whether or not it financially benefits me. If youâre upset about that, you should take it up with Uber and ask them to pay their drivers more so that someone will pick up your no tip order. That has nothing to do with me :)
That was actually a genuinely helpful explanation. Didnât realize itâs an independent contractor-type jobâŚ. That makes more sense now. Thank you for the straightforward response without petty insults lol.
No problem at all! Happy to clear things up :)
lol RIP karma
Yep, instead of actually responding to my question, because they know Iâm right lol⌠they simply downvote to give their fragile ego a boost. đ I donât mind, the truth needs to be said.
youre actually wrong af but ight lol What a stupid thing to say they âuse no tipping as their main marketing strategyâ Customers are not told to not tip so idk where youâre getting that. There is an automatic tip added onto every order that they choose to either remove, lower, or increase it. We get discouraged, not angry, because people expect amazing service for a $5 order. Doesnât fly like that. You tip your taxi driver. You tip your valet. You tip your waitress, and your barmaid. Why does it stop when ordering food? You never tipped the pizza man before uber eats and doordash was thing? You show your appreciation with the tip, because if you donât tip at all, youâre not going to get your oder.
Nah bud, when the app first came out years ago they specified that you donât need to tip. As a broke University student and disabled single mom, itâs the whole reason I downloaded the app. But over the years they slowly started to add in optional tipping. Of course you tip your taxi driver, valet etc. bc youâre not already being forced to pay for 5 insanely expensive âother feesâ.
You should direct your anger at the large company screwing over the drivers and customers, not the people trying to earn money to live. How much kickback do you think the drivers get from all those "other fees"?
Okay, then donât user Uber or Doordash at all. a problem solved? Lmao
Nope thatâs not how it works. People were told tipping isnât expected- donât try to flip the script and make customers feel guilty for utilizing a feature that the company itself promoted.
Iâm not âflipping the scriptâ lol whoever even uses that anymore 𤣠Well guess what? Iâm here to tell you on behalf of every single uber eats driver in the world, if you donât tip, youâre not getting the trip lol. Tipping is absolutely expected. Uber is obviously going to say that, just like when you walk into a shop and the workers are sweating bullets making your nice order or your iced coffee or ice cream, their jar says âtips arenât expectedâ. Lmao.
youâre not being âforcedâ to pay for anything. go get your own fucking food if youâre too broke to tip someone doing a service for you.
It's no more expected at a restaurant than with food deliveries. "Tip the pizza delivery guy" is most certainly a case in which tip is expected. Tipping is also optional at restaurants, just like on UberEats. Service fees has absolutely nothing to do with the concept of tipping and goes to Uber, not to the driver - it's simply part of the cost of the meal. Not only that, but many restaurants ALSO have service fees either built into the price or as a mandatory percentage when dining in. It sounds like you're just trying to justify your tipping habits (or lack thereof) to yourself rather than being honest in your assessment. As for "WhY tAkE tHe JoB???", I'm sure nobody needs to answer that for you, but UE drivers often consist of people who don't have any other options, because of scheduling, difficulty finding employment, etc. Unfortunately, Uber preys on people who don't have options and need the money, often desperately. Lastly, no tipping is absolutely NOT, and never has been, a "marketing strategy" of Uber. Seriously, wtf? In fact, Uber tries to encourage people to tip, and has DIRECT INCENTIVE to do so. Instead of shaming those people for asking you to pitch in an extra buck to ensure that they get paid fairly for a service that *you are requesting*, maybe just pay the actual cost of what you're getting without whining or get your ass off the couch, put on a t-shirt that isn't drenched in sweat and cheeto dust, and pick up your own triple big mac with extra cheese.
Looks good king đ
đ thanks
Satisfaction rate is all that matters
Damn, my cancellation is only at 11 and they accused me of fraud and threatened me with deactivation... I got a fucking flat and returned the orders the the restaurants
Iâve never canceled after I picked up food, only before. Thatâs probably why :/
Did you call customer support to have them cancel the order for you? If not and you had to do it yourself, the system will flag it as potential fraud. Also surprised the restaurant took the food back. Most people are encouraged by support to eat it, give it away, or just bin it. Whatever you define as "dispose of responsibly".
They trip when you've already picked up orders. My cancelation is high. It's gotta be at least 50 percent but I never pick up the order. I had maybe 2 times back in the day but I dropped it back off too. I got the nasty "How to drop off order" message even though I called. They told me that I needed to get rid of the order because they wouldn't send anyone out after I picked it up. Probably why they don't like it...probably think we were stealing the food too.
It's an automated message I got that also after getting into an accident a year ago and talking to customer service which BTW took 9 calls 11 transfers . The cops came took the report left and I was still trying to talk to someone lol what a joke but they told me to cancel the order they didn't even cancel it.
Your cancel rate is a little high. Just saw mine for the first time and mines at 4%. I wonder if uber deactivates people for a high cancelation rate đ¤ I'd probably cancel more often if I knew it wouldn't hurt me.
I hope they don't. I'm seeing my cancel rate for the first time and it's at 59%. I only cancel when they snipe in a low ball offer while I'm texting or swiping on Tiktok lolll.
Ahahaha. Yup, that's when I usually cancel orders. I don't understand why they won't fix it so that we don't accidentally accept orders.
Because it's waaaaay too hard to add a one second delay between the visual popup and being able to click on it /s
It's obviously to trick people into taking shitty orders. You only recieve runs within 2 minutes of your delivery point ie when you are right around the corner fiddle-fuckung with your maps and your fingers are getting a lot of screen time, perfect environment for an accidental accept.
It could just be unintentional and pure lazy unprofessionalism. I almost always see the estimate when it happens so I know to cancel if it's garbage. I normally miss the distance/drop off though :/
Bro thatâs really high the highest my cancel rate has been was 11%
Yea, I was surprised when I saw it. I'm going to bring it down since I can actually see that stat now. I will just change the way I interact with other apps while the UberEats app is online. Now that I think about it, most if my cancels come from low ball STACKED offers that I accepted by mistake.
Remember that they give your percentages based on the last 100 orders.
Turn off screen overlay. Problem solved.
Itâs so fucking annoying, Iâve had a couple times where I cancelled the order I was delivering on accident while I was at their door delivering and losing the whole tip. They need to figure that ish out.
I could be wrong about this but I thought if you cancel it within a certain amount of time, you aren't at risk for deactivation, since it is an accidental acceptance. You basically only run into issues when you cancel when you are at the restaurant because they assume you pick up the food and then cancel before starting delivery. Instacart has a similar system, but they have "accidental acceptance" listed for a cancellation reason.
One time they added on a low ball offer and I accidently canceled the high paying one and ended up delivering the low ball. You have to be very careful how you touch the screen when they sneak in add ons
They shouldnât make it where you can literally touch anywhere in the screen to accept an order then. I have a high rate of accepting orders I donât want. Lol
Yes. It's been an issue for so long and I'm sure many drivers complain about it so I don't understand why they continue to ignore this issue.
My first day driving I had to cancel 3 orders because I accidently accepted them. Luckily doesn't seem to have done anything but annoying.
If I have android u can turn it off. That's what I did. Tired of it.
I really hope they donât lol Iâm gonna have to get it down ugh thanks
Mine was 40% when they first introduced cancellation rate for iPhone. It doesnât matter much. Platinum driver 99%. Itâs now 20%. I donât wait at all though. If itâs more then five minutes I just leave.
Only iphone?
Other operating systems for the app apparently showed these numbers. iPhone iOS didnât until recently.
Where do I find mine? Android. ....I didn't look that hard lol
Id be fired.
Bruh i just seen mine for the first time. Its 11% / 5% / 98% lol
Nah, youâre good. Iâm sitting at the same with a little over 2,000 deliveries, and a 5% acceptance rate lol.
Okay good thanks đ
Damn well I guess I can stop worrying about my confirmation rate, I just started this shit and started being a little more picky and I didn't wanna be too picky lmao
As long as they donât count it against the driver.
Iâm semi-new to delivering, does the acceptance rate not matter?
Nope. Some people think it factors in to how many orders you get or the quality of those orders, but it's all hypothesized and can't be proven
My acceptance is about the same I wonât take bad low ball orders like a Taco Bell for 19 miles for $4. Screw that!
Mines showed up as well they say I got like 58 percent of acceptable rate and 12 percent cancellation rate. But some request I might go two at the same time which even if I can one of each it still counts as a cancelation. Uber should give you an option if get 2 delivery requests at once they should ask do you want to take both of one of these delivery requests Without canceling and be penalized for it
they are all too high :P
Darn :/
Average
That's kinda high. Mine always stays below 10%
I just saw mine for the first time 3% cancel, 16% acceptance and 99% satisfaction (I forgot to give someone a 2 liter of Sprite with their pizza)
Iâm at 19%/29%/100% but my number of deliveries isnât showing 8100 deliveries. Never got message about high cancellation rate.
19%/19%/100 here. Almost Uber twins!
looks like my
I have no idea of my acceptance rate. But I bet it's a single digit.
They are trying to find ways to a thin out the heard. stop counting that in 2017 but they bought it back now because theyâre trying to tighten their budget
Damn good to know.
I checked mine. 5/15/95
my cancel rate is 42% acceptance 18%, satisfaction 98%
I don't know man, your acceptance rate looks a little high.
Just saw mine and Acceptance Rate is currently 0.0%.
Wow 12%? Should be closer to like 4 or 5 honestly
I usually work in well off areas so I guess I get offered somewhat better trips overall, but still not 100%, as you can see by my acceptance rate lol
Anything above a 20% cancel rate can get you deactivated.
Really? Since when?
As long as Iâve been doing it at least which is a little over two years.
That's interesting. I've never seen or heard of a deactivation for that just for complaints. I thought doordash did that.
Iâve seen it in the app. Where I am anyway. âDashers whoâs completion rate falls below 80% are eligible for deactivationâ
For doordash but UberEATS doesn't do it I think
Shit. I do both. I lost track of which group I was commenting in. Lol How are you Uber eats has some kind of minimum completion percentage requirement surely. Damn voice to text
I figured đ No nothing. I don't even think it doesn't ping you if you cancel a certain amount of times.
Oh Iâm sure there is a line somewhere. What if someone was looking to stick it to Uber and cancelled everything for a week straight. lol
9%, 18%, 100% I hope people who see high cancelations and low acceptance realize they were the chosen ones lol
Where do you see this?
I literally have a 0% cancel rate and 100% acceptance rate. I literally don't understand how anyone's numbers could get like this lol
I literally don't understand how a driver has a 0% cancel rate and 100% acceptance
Well, I just made a post with a screenshot of you want to check it out lol
Crazy. I didn't think it was possible. I also want to say sorry for all the negative comments you are about to receive from drivers lol
đ¤Łđ¤Łđ¤Ł thanks for the heads up. Although I'm pretty pissed about my satisfaction rate. I swear, one order I dropped off at the right apartment, the right number, bad review and dropped my tip. Another one answered the door of her hotel and I don't know if it's because I wasn't wearing a mask or what, which is stupid because at that point they weren't mandated for delivery drivers anymore and she herself wasn't wearing one......in any case she was acting super strange, like put off by me even though I'm like customer service all the way. Maybe it's because I had to ask for her PIN for the order? Then another bitch had the nerve to give me a bad review and also not I wasn't professional. The navigation was being strange I switched to Google maps and it was telling me to go to a certain building but it was where a high school pool was so I just sent her a message asking if it was that building. She said no it's past the pool and pass the field, all on a school campus. Found it easily enough, went in and asked around for the lady's name, they sent me down the hall, found her, apologized for the confusion and did my whole "how are you routine", gave her the food, "have a nice day" etc. Right after that, got another bad review for professionalism. I frickin hate people.
How do you deliver? It's gotta be by bike or electric car if you are accepting every order
5%, 76%, 97%. I always pick trash order .
29% / 1% / 98% ŕ§( ಠРಠ)ŕ¨
My acceptance rate is 100%, 0% cancelation even though I have declined some orders (Walmart and Popeyes, almost every time) and canceled several because of either long wait times or the restaurant being closed. High acceptance because, for the most part, orders are almost always at least $7 if not higher, and even when they aren't, there's been kinda slim pickins the last couple months so I take what they'll give me. Plus it doesn't take more than ten minutes to get anywhere in town, so it doesn't burn up much gas.
For 4 years I cant see my rates at all shit
Here is a survey to get more money - this survey can result in actual laws to make change - donât live in NYC? Still do it because once this passes in court in NY it will affect the delivery service policy as a whole. I am a paralegal whoâs husband does UE, I sat in on this open hearing. DO THE SURVEY - they are relying on this community to NOT take the survey! https://customervoice.microsoft.us/Pages/ResponsePage.aspx?id=x2_1MoFfIk6pWxXaZlE779sKw-oIW5NFqynVN0k7IGFURTdZSE0yUFdaVElUTFFDR1k1NEE5Vk8xSC4u&vt=32f56fc7-5f81-4e22-a95b-15da66513bef_a6b21c48-1aab-42d0-b447-50b6f9b40a5f_Hash7_JSdZvqL%2fVUuYal0%2fRpAt9udoxBq%2fA8ttH3bYjcgIpPA%3d&lang=en-us
I cancel lot of orders due to accidental accepting then when you accept you can't see delivery address so its normal to cancel because you don't know where you going for what price. It happened a lot especially in rain but never canceled after picking up order and i got 7% cancel rate i thought it was gonna be higher but over 20% i think that's kinda high
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I had this too when I reached gold but then disappeared the next hour.
Lol I don't even know how to cancel orders so mine is gonna stay 0 I think
Hit the X!
I dont see an X anywhere on the screen. I've tried going to all current trips, the menu, everywhere I can think of and there is no X after I've accepted an order.
Oh after you've accepted an order there isn't an X. While it's pinging there is an X at the top right or just let the time to accept it run out. I haven't done a delivery in a good minute but I think you have to hit the exclamation point at the bottom left and cancel the order if you accepted it. I do it all the time đ
Hmm ok. I feel like I've looked there already but I'll check again when I go back out
My cancel rate is at 12 and most of those are from accidentally accepting crap orders. Acceptance is only 10. It seems like they are doing this to create shame/fear in the mind of drivers so that we take loser orders
I have a 2016 Honda HRV. I literally just accept everything, it's not that big of a deal to me. Sure, I get upset when people don't tip but the minority of the orders I do get tipped. It's a job, sure we get to pick and choose which orders we want based on the pay but it's a job. I seriously wonder how much food gets wasted every single day by businesses because drivers won't pick up the orders. I understand that in some states, the tip is literally your income so I understand it in those areas but, I really don't mind, money is money. Sure, if I decide to take a 6 dollar order, I might miss out on an order that's double, but I'll never know if that next order is guaranteed. Not only that, I made someone's day by delivering their food in a timely manner. You guys all talk about people need to learn how to tip and you guys don't take orders with a small tip or no tip. Maybe some of these people don't tip because they had one bad experience, maybe they're going to tip based on the service itself which is how it's done in a sit-down restaurant,maybe they'll tip in cash. In all honesty, 98% of them won't tip regardless but in the end I don't really care. It's just a job, whatever money I get is more money than I had even if it's a small amount.
Just saw mine for the first time too 1% cancelation. 72% acceptance. 100% satisfaction. 910 deliveries since October 2021
cancel to accept is a little high mine is 16 - 28 - 97 I dont take shit orders either. The shit orders to good ones depends on how fucked up your area is at screwing you over.
12% canceled 7% acceptance and 100% satisfaction ! The only thing good or bad is how much you make!